Axis Communications 463001 User manual

USERMANUAL

AXISQ1604-ENetworkCamera

Aboutthisdocument

ThismanualisintendedforadministratorsandusersoftheAXIS

Q1604-ENetworkCamera,andisapplicabletormware5.50andlater.

Itincludesinstructionsforusingandmanagingtheproductonyour

network.Previousexperienceofnetworkingwillbeofusewhenusing

thisproduct.SomeknowledgeofUNIXorLinux-basedsystemsmayalso

bebenecial,fordevelopingshellscriptsandapplications.Laterversion

ofthisdocumentwillbepostedtotheAxiswebsite,asrequired.See

alsotheproduct’sonlinehelp,availableviatheweb-basedinterface.

LegalConsiderations

Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom

countrytocountry.Checkthelawsinyourlocalregionbeforeusing

thisproductforsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC

decoderlicense.Topurchasefurtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please

informyourlocalAxisofceofanyinaccuraciesoromissions.Axis

CommunicationsABcannotbeheldresponsibleforanytechnicalor

typographicalerrorsandreservestherighttomakechangestothe

productandmanualswithoutpriornotice.AxisCommunicationsAB

makesnowarrantyofanykindwithregardtothematerialcontained

withinthisdocument,including,butnotlimitedto,theimplied

warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis

CommunicationsABshallnotbeliablenorresponsibleforincidentalor

consequentialdamagesinconnectionwiththefurnishing,performance

oruseofthismaterial.Thisproductisonlytobeusedforitsintended

purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied

intheproductdescribedinthisdocument.Inparticular,andwithout

limitation,theseintellectualpropertyrightsmayincludeoneormore

ofthepatentslistedatwww.axis.com/patent.htmandoneormore

additionalpatentsorpendingpatentapplicationsintheUSandother

countries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem

“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,

Inc.,underthetermsofApplePublicSourceLicense2.0(see

www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom

https://developer.apple.com/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe

instructionsgivenintheuserdocumentation.Thisequipmentcontains

nouser-serviceablecomponents.Unauthorizedequipmentchangesor

modicationswillinvalidateallapplicableregulatorycertications

andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare

registeredtrademarksortrademarkapplicationsofAxisABinvarious

jurisdictions.Allothercompanynamesandproductsaretrademarksor

registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,

Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows

VistaandWWWareregisteredtrademarksoftherespectiveholders.

JavaandallJava-basedtrademarksandlogosaretrademarksor

registeredtrademarksofOracleand/oritsafliates.UPnP

TM

isa

certicationmarkoftheUPnP

TM

ImplementersCorporation.

SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,

LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,

miniSDHC,microSDHC,microSDXCarealltrademarksorregistered

trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives

andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See

ElectromagneticCompatibility(EMC),onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafety,onpage2.

•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.

SeeDisposalandRecycling,onpage3.

Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom

AxisCommunicationsAB.SeeContactInformation,onpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable

standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)

andfoundtocomplywiththelimitsforaClassBdigitaldevice,

pursuanttopart15oftheFCCRules.Theselimitsaredesigned

toprovidereasonableprotectionagainstharmfulinterferenceina

residentialinstallation.Thisequipmentgenerates,usesandcanradiate

radiofrequencyenergyand,ifnotinstalledandusedinaccordance

withtheinstructions,maycauseharmfulinterferencetoradio

communications.However,thereisnoguaranteethatinterference

willnotoccurinaparticularinstallation.Ifthisequipmentdoes

causeharmfulinterferencetoradioortelevisionreception,which

canbedeterminedbyturningtheequipmentoffandon,theuseris

encouragedtotrytocorrecttheinterferencebyoneormoreofthe

followingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfrom

thattowhichthereceiverisconnected.

•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Canada

ThisClassBdigitalapparatuscomplieswithCanadianICES-003.

CetappareilnumériquedelaclasseBestconfomeàlanorme

NMB-003duCanada.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassBlimitofEN55022.

Thisproductfulllstherequirementsforimmunityaccording

toEN61000-6-1residential,commercialandlight-industrial

environments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassBlimitofAS/NZSCISPR22.

Japan

この装置は、クラスB情報技術装置です。この装置は、家庭

環境で使用することを目的としていますが、この装置がラジ

オやテレビジョン受信機に近接して使用されると、受信障

害を引き起こすことがあります。取扱説明書に従って正し

い取り扱いをして下さい。

Korea

이기기는가정용(B급)전자파적합기기로서주로가정에

서사용하는것을목적으로하며,모든지역에서사용

할수있습니다.

Safety

ThisproductcomplieswithIEC/EN60950-1andIEC/EN60950-22,

SafetyofInformationTechnologyEquipment.

Thepowersupplyusedwiththisproductshallfullltherequirements

forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)

accordingtoIEC/EN/UL60950-1.

Battery

TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepower

supplyforitsinternalreal-timeclock(RTC).Undernormalconditions

thisbatterywilllastforaminimumofveyears.

LowbatterypoweraffectstheoperationoftheRTC,causingittoreset

ateverypower-up.Alogmessagewillappearwhenthebatteryneeds

replacing.

Thebatteryshouldnotbereplacedunlessrequired,butifthebattery

doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor

assistance.

WARNING

•Riskofexplosionifthebatteryisincorrectlyreplaced.

•Replaceonlywithanidenticalbatteryorabatterywhichis

recommendedbyAxis.

•Disposeofusedbatteriesaccordingtolocalregulationsor

thebatterymanufacturer'sinstructions.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof

itaccordingtolocalrawsandregulations.Forinformationabout

yournearestdesignatedcollectionpoint,contactyourlocalauthority

responsibleforwastedisposal.Inaccordancewithlocallegislation,

penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof

togetherwithhouseholdorcommercialwaste.Directive2012/19/EU

onwasteelectricalandelectronicequipment(WEEE)isapplicablein

theEuropeanUnionmemberstates.Topreventpotentialharmto

humanhealthandtheenvironment,theproductmustbedisposed

ofinanapprovedandenvironmentallysaferecyclingprocess.For

informationaboutyournearestdesignatedcollectionpoint,contact

yourlocalauthorityresponsibleforwastedisposal.Businessesshould

contacttheproductsupplierforinformationabouthowtodispose

ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EU

ontherestrictionoftheuseofcertainhazardoussubstancesin

electricalandelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative

actAdministrationontheControlofPollutionCausedbyElectronic

InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:+46462721800

Fax:+4646136130

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis

reseller.Ifyourquestionscannotbeansweredimmediately,your

resellerwillforwardyourqueriesthroughtheappropriatechannelsto

ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff(selectedcountriesonly)

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,

webinars,tutorialsandguides.

AXISQ1604-ENetworkCamera

TableofContents

HardwareOverview..........................................6

ColdStartupDelaySwitch........................................9

ConnectorsandButtons..........................................9

LEDIndicators..................................................10

StatusLEDBehaviorforFocusAssistant.............................11

Replacingthelens...............................................11

AccessingtheProduct.......................................12

AccessfromaBrowser...........................................12

AccessfromtheInternet..........................................13

SettheRootPassword...........................................13

TheLiveViewPage..............................................14

MediaStreams.............................................16

HowtoStreamH.264............................................16

MJPEG........................................................16

AXISMediaControl(AMC)........................................16

AlternativeMethodsofAccessingtheVideoStream....................17

AccessingAudioStreams.........................................18

SettingUptheProduct......................................19

BasicSetup....................................................19

AdjustFocus...................................................19

FocusAssistant.................................................20

VideoandAudio............................................21

VideoStream...................................................21

StreamProles.................................................23

CameraSettings................................................23

Overlay........................................................25

PrivacyMask...................................................26

AudioSettings..................................................27

AudioClips....................................................28

LiveViewCong............................................29

Detectors..................................................32

CameraTampering..............................................32

MotionDetection...............................................32

AudioDetection................................................34

Applications...............................................35

ApplicationLicenses.............................................35

InstallApplication...............................................35

ApplicationConsiderations........................................35

Events....................................................37

SettingUpanActionRule........................................38

Recipients.....................................................39

Schedules......................................................40

Recurrences....................................................40

Recordings.................................................41

RecordingList..................................................41

ContinuousRecording............................................41

Languages.................................................42

SystemOptions.............................................43

Security.......................................................43

Date&Time....................................................45

Network.......................................................46

Storage.......................................................51

Ports&Devices.................................................52

Maintenance...................................................52

Support.......................................................53

Advanced......................................................53

ResettoFactoryDefaultSettings...................................54

Troubleshooting............................................55

CheckingtheFirmware...........................................55

UpgradingtheFirmware..........................................55

EmergencyRecoveryProcedure....................................55

4

AXISQ1604-ENetworkCamera

TableofContents

Symptoms,PossibleCausesandRemedialActions.....................56

TechnicalSpecications......................................60

Connectors....................................................62

PerformanceConsiderations.......................................64

5

AXISQ1604-ENetworkCamera

HardwareOverview

1

2

3

4

5

6

7

8

1.

Focuspuller

2.

Zoompuller

3.

StatusLED

4.

Internalmicrophone

5.

SDmemorycardslot

6.

Networkconnector(PoE)

7.

Audioout

8.

Audioin

6

AXISQ1604-ENetworkCamera

HardwareOverview

1.

PowerLED

2.

NetworkLED

3.

Controlbutton

4.

Irisconnector

5.

Powerconnector

6.

I/Oterminalconnector

7

AXISQ1604-ENetworkCamera

HardwareOverview

10

1 2

3

4

5 76 8

9

11

1214 13

18

19

15 16 17

1.

Sunshieldadjustmentscrew(2x)

2.

Sunshield

3.

Productnumber(P/N)&Serialnumber(S/N).Theserialnumbermayberequiredduringtheinstallation.

4.

Topcover

5.

Networkcamera

6.

HousingLEDindicator(fanandheater)

7.

Networkconnector

8.

Safetywiretab

9.

Cableholes

10.

Bottomcoverscrews(4x)

11.

Cablecover

12.

Cablecoverscrews(2x)

13.

Bottomcover

14.

Heaters.Caution!Maybehot

8

AXISQ1604-ENetworkCamera

HardwareOverview

15.

Bracketscrews(4x)

16.

Bracketadapter

17.

Networkcable(routethroughwallbracket).Cablenotincluded

18.

Wallbracket

19.

Bracketadjustmentscrew

ColdStartupDelaySwitch

TheColdStartupDelayswitch,whenturnedon,controlshowthecamerarestartsafterapowercut,whentemperaturesarebelow

0°C(32°F).Thecameraisrstheatedtoapproximately0°C(32°F)beforeitinitializes.Thispreventsdamagetocameraparts

sensitivetosub-zerotemperatures.

ConnectorsandButtons

Fortechnicalspecications,seepage60.

NetworkConnector

RJ45Ethernetconnector.SupportsPoweroverEthernet(PoE).

NOTICE NOTICE

NOTICE

Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkswitch

shallbeshielded(STP)andintendedfortheirspecicuse.Makesurethatthenetworkswitchisproperlygrounded.For

informationaboutregulatoryrequirements,seeRegulatoryInformation,onpage2.

I/OConnector

Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording

andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:

•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe

VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill

showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.

•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:

PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes

active(shownunderSystemOptions>Ports&Devices).

Note

TheI/Oconnectorisconnectedtothehousing(fan/heater)ondelivery.Inthecaseofafanorheatererror,aninputsignal

willbetriggeredinthecamera.Setupanactionruleinthecameratocongurewhichactionthesignalshalltrigger.For

informationabouteventsandactionrules,seeEvents,onpage37.

PowerConnector

2-pinterminalblockforpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource(LPS)witheitherarated

outputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A.

AudioConnector

TheAxisproducthasthefollowingaudioconnectors:

•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal(leftchannelisusedfromastereosignal).

•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran

activespeakerwithabuilt-inamplier.Astereoconnectormustbeusedforaudioout.

9

AXISQ1604-ENetworkCamera

HardwareOverview

SDCardSlot

AnSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.Formoreinformation,seeTechnicalSpecications.

NOTICE NOTICE

NOTICE

Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System

Options>Storage>SDCardandclickUnmount.

ControlButton

Thecontrolbuttonisusedfor:

•EnablingtheFocusAssistant.PressandveryquicklyreleasetheControlbutton.

•Resettingtheproducttofactorydefaultsettings.Seepage54.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage47.Toconnect,pressandholdthebuttonforabout1

seconduntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage47.Toconnect,pressandholdthebuttonforabout3seconds.

LEDIndicators

LEDindicatorsincamera

LED

Color

Indication

Green

Steadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.

Amber

Steadyforconnectionto10Mbit/snetwork.Flashesfornetworkactivity.

Network

UnlitNonetworkconnection.

GreenSteadygreenfornormaloperation.

Amber

Steadyduringstartup,duringresettofactorydefaultorwhenrestoringsettings.

Status

Red

Slowashforfailedupgrade.

Power

Green

Normaloperation.

Amber

Flashesgreen/amberduringrmwareupgrade.

Note

•TheStatusLEDcanbeconguredtoashwhileaneventisactive.

•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation,ortoashonlywhenthecameraisaccessed.To

congure,gotoSetup>SystemOptions>LEDsettings.Seetheonlinehelplesformoreinformation.

•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.ThiscanbedoneunderSetup>SystemOptions>

Maintenance.

StatusLEDonhousing(fanandheater)

Color

Indication

GreenOK

Flashing

green

Singleash:Heatererror

Doubleash:Fanerror

Tripleash:Generalerror

Alarmeventswillbetriggeredthroughthecamera’sinputport.

SeetheUser’sManual,availableontheCDprovidedwiththisproduct,orfromwww.axis.com

ContactyourAxisresellerforinformationaboutsparepartsandtroubleshooting.

10

AXISQ1604-ENetworkCamera

HardwareOverview

StatusLEDBehaviorforFocusAssistant

Color

Indication

Green

FocusAssistantisenabled

Thelensisoptimallyadjusted

AmberThecamerahasbeenmoved,oranobjecthasbeeninsertedinfrontofthelens.Exitandrestartthe

FocusAssistant.

Thelensislessoptimallyadjusted.

RedThecamerahasbeenmoved,oranobjecthasbeeninsertedinfrontofthelens.Exitandrestartthe

FocusAssistant.

Thelensispoorlyadjusted.

Replacingthelens

ItispossibletouseoptionallensesfortheAxisproduct.

Toreplacethelens:

1.Disconnecttheiriscable.

2.Unscrewthestandardlens.

3.Attachandscrewonthenewlens.

Note

ThereisnoneedtorestarttheAxisproductafterchangingthelens.However,theproductmustberestartedifyouare

interchangingbetweenaP-iris,DC-Irisorxed/manualirislens.Inordertosetthefocusandpositionthelens,theAxis

productmustbeconnectedtothenetwork.

Tochangetheirisconguration:

1.GotoSetup>VideoandAudio>CameraSettings.Iriscongurationshowsthecurrentcongurediristype.

2.ClickEdit.

3.Selecttheinstalledirislensfromthedrop-downlistandclickOK.

Note

ForP-irislensesnotlistedinthedrop-downlist,downloadtheiriscongurationlefromwww.axis.com

Touploadandusethedownloadedcongurationle,clicktheUploadtab.ClickBrowseandselectthecongurationle.

ClickUpload.TheinstalledirislensshouldnowbeincludedintheIrisSelectiondrop-downlist,selectitandpressOK.If

youselectaDCiriscongurationleforaP-irislens,anerrormessagewillappearbelowtheiriscongurationtypeinthe

CameraSettingspage.ForcustomDCIrislenses,selectGenericDCIrisoption.

11

AXISQ1604-ENetworkCamera

AccessingtheProduct

ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,

SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecications,onpage60.

ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

Note

•QuickTime

TM

isalsosupportedforviewingH.264streamsandforaudio.

•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet

forviewingMotionJPEG.

AccessfromaBrowser

1.Startabrowser(InternetExplorer,Firefox,Safari).

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma

Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto

discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress

andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeSettheRootPassword,onpage13.

4.Theproduct’sLiveViewpageopensinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand

userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin

yourownLiveViewpage.

12

AXISQ1604-ENetworkCamera

AccessingtheProduct

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust

congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which

willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>

Network>TCP/IPAdvanced.

Formoreinformation,seeNATtraversal(portmapping)forIPv4,onpage48.SeealsoAXISInternetDynamicDNSService

atwww.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot

Passworddialog,whichopenswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS

certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The

HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPS,onpage43.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe

resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettings,onpage54.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickUseHTTPS.

Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe

passwordcannowbesetsecurely.

13

AXISQ1604-ENetworkCamera

AccessingtheProduct

2.Enterapasswordandthenre-enterittoconrmthespelling.

3.ClickOK.Thepasswordhasnowbeencongured.

CongureCaptureMode

Thecapturemodesettingreducesimageickerinuorescentlightenvironments.Selectthecapturemodewiththepowerline

frequency(50Hzor60Hz)usedatthelocationoftheAxisproductandclickOK.

Whenusing50Hz,themaximumframerateislimitedto25fps.

Note

Powerlinefrequencyisdifferentindifferentgeographicregions.IntheAmericas,60Hzisusuallyused;mostotherpartsof

theworlduse50Hz.Localvariationsmayapply,alwayscheckwiththelocalauthorities.

SeealsoCaptureMode,onpage23.

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser

preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView

page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow

tocongurestreamproles,seepage23.

ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthowtoenable

andcongureoutputbuttons,seepage30.

ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformation

abouthowtoenableandcongureoutputbuttons,seepage30.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto

congureandenablethebutton,seeManualTrigger,onpage14.

ClickSnapshottoopenanewwindowwithasnapshotimageofthevideostream.Right-clickontheimageto

saveitasPNG.ThisbuttonisprimarilyintendedforusewithbrowsersotherthanMicrosoftInternetExplorer,or

whenotherwisenotusingActiveXtoviewthevideostream.EnablethisbuttonfromLiveViewCong>Action

Buttons.TheActiveXviewingcomponentforMicrosoftInternetExplorer(AXISMediaControl)providesitsown

snapshotbutton,whichisenabledbydefault.

TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selecttheaudio

clipandclickthePlaybutton.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto

validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

14

AXISQ1604-ENetworkCamera

AccessingtheProduct

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,seeEvents,onpage37.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewCong.

2.UnderActionButtons,selectShowmanualtriggerbutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC),onpage16formore

information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied

intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer

keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin

theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

AMCAudioControls

AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen

audioisenabled.

Speakerbutton—Clicktoturnthespeakersonoroff.

Microphonebutton–Clicktomuteorunmutethemicrophone.InSimplex-speakeronlymode,theMicrophoneandTalk

buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.

Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.

Half-duplexmode

TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured

fromtheAudiotabintheAMCControlpanel:

•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.

•Togglemode:Clickoncetoswitchbetweentalkingandlistening.

Simplex–speakeronlymode

Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostopaudio

transmission.

15

AXISQ1604-ENetworkCamera

MediaStreams

TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill

determinethetypeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable

streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

ThevideocompressionstandardH.264makesgooduseofbandwidth,andcanprovidehighqualityvideostreamsatlessthan1Mbit/s.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof

yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

Thisunicastmethod(RTPoverUDP)isused

forliveunicastvideo,especiallywhenitis

importanttoalwayshaveanup-to-datevideo

stream,evenifsomeimagesaredropped.

RTPoverRTSP

Thisunicastmethod(RTPtunneledoverRTSP)

isusefulasitisrelativelysimpletocongure

rewallstoallowRTSPtrafc.

RTPoverRTSPoverHTTP

Thisunicastmethodcanbeusedtotraverse

rewalls.Firewallsarecommonlyconguredto

allowtheHTTPprotocol,thusallowingRTPto

betunneled.

Unicastingisusedforvideo-on-demand

transmissionsothatthereisnovideotrafc

onthenetworkuntilaclientconnectsand

requeststhestream.

Notethatthereareamaximumof20

simultaneousunicastconnections.

MulticastRTP

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways

up-to-date,evenifsomeimagesaredropped.

Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof

clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe

routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.

Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20

simultaneousconnections.

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe

AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient

tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage

containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS

MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

16

AXISQ1604-ENetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s

Manualformoreinformation.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection

tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths

canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

17

AXISQ1604-ENetworkCamera

MediaStreams

Note

•<ip>=IPaddess

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimeaddslatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee

this.

AccessingAudioStreams

TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:

•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/developer

•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

supportsG.711andAACaudioencoding.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

•TheJavaappletsupportssimplexaudiowithG.711encoding.

18

AXISQ1604-ENetworkCamera

SettingUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin

thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•OperatorshaveaccesstoallsettingsexceptSystemOptions

Seealsotheonlinehelp

.

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage43.

2.TCP/IP.Seepage46.

3.Date&Time.Seepage45.

4.VideoStream.Seepage21.

5.Focus.See

6.AudioSettings.Seepage27.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

AdjustFocus

Toadjustthezoomandfocusfollowtheseinstructions:

Note

•SetfocusaspreciselyaspossiblewiththefocuspullerorFocusAssistantbeforestartingautomaticnetuning.Usingthe

focuspullernormallygivesthebestresult.

•Theirisshouldalwaysbeopenedtoitsmaximumwhilefocusing.Thisgivesthesmallestdepthofeldandthusthe

bestconditionsforcorrectfocusing.

1.Opentheproduct’shomepageandgotoSetup>BasicSetup>Focus.

2.UndertheBasictab,clickOpeniris.Ifthebuttonisinactivetheirisisalreadyopen.

3.Iffocushasbeensetbefore,clickResettoresetthebackfocus.

4.Loosenthezoomandfocuspullers(seeHardwareOverview,onpage6)onthelensbyturningthemcounter-clockwise.

Movethepullerstosetzoomandfocusandcheckthequalityoftheimageintheimagewindow.Ifthecamerais

mountedsothatonecannotlookattheimageandmovethepullersatthesametime,usetheFocusAssistantinstead.

SeeFocusAssistant,onpage20.

5.Re-tightenthezoomandfocuspullers.

6.OntheFocuspage,clickFine-tunefocusautomaticallyandwaituntilautomaticnetuningiscompleted.

7.ClickEnableiris.Ifthebuttonisinactivetheirisisalreadyenabled.

8.Ifneeded,makefurtheradjustmentsundertheAdvancedtab.Seetheonlinehelpformoreinformation.

19

AXISQ1604-ENetworkCamera

SettingUptheProduct

FocusAssistant

Note

•Theviewinfrontofthecamerashouldnotbechangedduringfocusadjustment(steps5and6).Ifthecameraismoved,orif

angerorotherobjectisplacedinfrontofthelens,steps3-7willhavetoberepeated.

•Ifmovementsinfrontofthecameracannotbeavoided,theFocusAssistantshouldnotbeused.

•IfthecameraismountedsothattheFunctionbuttoncannotbeaccessed,youcanstillusetheFocusAssistant.Followthe

instructionsabovebutmountthecameraafterstep4,pressingtheFunctionbuttoninsteadandskipstep7.

TofocusyournetworkcamerausingtheFocusAssistant,followsteps1-3onpage19beforeyoustartwiththestepsbelow.

SeeHardwareOverview,onpage6.

1.Mountorplacethecamerasothatitcannotbemoved.

2.Loosenthezoompullerbyturningitcounter-clockwise.Movethepullertosetthezoomlevel.Re-tightenthezoompuller.

3.Setthecameratoitsextremedistant-focuspositionbylooseningthefocuspullerandturningthelensfullyclockwise.

4.PressandquicklyreleasetheFunctionbutton.WhentheStatusLEDashesgreen,theFocusAssistantisenabled.

IftheStatusLEDasheseitherredoramberbeforeyouareabletoadjustthelens,skiptostep7toexittheFocusAssistant

andrepeatsteps3-7.Seethenotesabove.SeeStatusLEDBehaviorforFocusAssistant,onpage11.

5.Gentlyturnthelenscounter-clockwiseuntilitstops.

6.Turnthelensslowlyclockwiseuntilthestatusindicatorashesgreenoramber(notred).

7.Retightenthefocuspuller.

8.OpentheLiveViewpageinthewebbrowserandcheckthequalityoftheimage.

9.Continuewithsteps6-8onpage19.

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Axis Communications 463001 User manual

Axis Communications 463001 User manual

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