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8e6 Technologies Enterprise Filter Authentication R3000 User manual

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8e6
R3000 Enterprise Filter
USER GUIDE
1.7 RELEASE • MANUAL VERSION 1.14
ii 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE
8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE iii
R3000 ENTERPRISE FILTER USER GUIDE
© 2005 8e6 Technologies
All rights reserved.
828 W. Taft Ave., Orange, CA 92865, USA
Version 1.14, published August 2005
To be used with R3000 Authentication User Guide (Version
1.05)
Printed in the United States of America
This document may not, in whole or in part, be copied, photo-
copied, reproduced, translated, or reduced to any electronic
medium or machine readable form without prior written con-
sent from 8e6 Technologies.
Every effort has been made to ensure the accuracy of this
document. However, 8e6 Technologies makes no warranties
with respect to this documentation and disclaims any implied
warranties of merchantability and fitness for a particular pur-
pose. 8e6 Technologies shall not be liable for any error or for
incidental or consequential damages in connection with the
furnishing, performance, or use of this manual or the exam-
ples herein. Due to future enhancements and modifications of
this product, the information described in this documentation
is subject to change without notice.
The latest version of this document can be obtained from
http://www.8e6.com/docs/Manual_r3000_r1.pdf.
Trademarks
Other product names mentioned in this manual may be trade-
marks or registered trademarks of their respective companies
and are the sole property of their respective manufacturers.
Part# R3-UG_v1.14-0508
iv 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE
8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE v
CONTENTS
INTRODUCTORY SECTION ...............................................1
R3000 Enterprise Filter ...............................................................1
About this Manual .......................................................................1
How to Use this Manual ..............................................................3
Conventions ...................................................................................... 3
Terminology ...................................................................................... 4
Overview ......................................................................................9
Environment Requirements ..................................................... 10
Workstation Requirements .............................................................. 10
Network Requirements .................................................................... 10
Chapter 1: Filtering Operations ...............................................11
Operational Modes .......................................................................... 11
Invisible Mode ........................................................................... 12
Router Mode ............................................................................. 14
Firewall Mode ........................................................................... 15
Group Types ................................................................................... 17
Global Group ............................................................................ 17
IP Groups ................................................................................. 18
Filtering Profile Types ..................................................................... 19
Global Filtering Profile .............................................................. 19
IP Sub-Group Filtering Profile ................................................... 20
Time Profile ......................................................................... 20
Override Account Profile ..................................................... 20
Filtering Profile Components ........................................................... 21
Library Categories .................................................................... 22
8e6 Supplied Categories..................................................... 22
Custom Category ................................................................ 22
Service Ports ............................................................................ 23
Rules ........................................................................................ 23
Minimum Filtering Level ............................................................ 23
Filter Settings ............................................................................ 24
Filtering Rules ................................................................................. 25
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vi 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE
Filtering Levels Applied ............................................................ 25
Chapter 2: Logging and Blocking ............................................27
Web Access Logging ...................................................................... 27
Instant Messaging, Peer-to-Peer Blocking ...................................... 28
How IM and P2P Blocking Works ............................................. 28
IM Blocking.......................................................................... 28
P2P Blocking....................................................................... 29
Setting up IM and P2P .............................................................. 29
Using IM and P2P ..................................................................... 30
Block IM, P2P for All Users ................................................. 30
Block IM for All Users ................................................... 30
Block P2P for All Users................................................. 31
Block Specified Entities from Using IM, P2P....................... 31
Block IM for a Specific Entity ........................................ 31
Block P2P for a Specific Entity ..................................... 32
Chapter 3: Synchronizing Multiple Units ................................33
R3000 Synchronization ................................................................... 33
Synchronization Setup .................................................................... 35
Setting up a Source Server ...................................................... 35
Setting up a Target Server ....................................................... 35
Types of Synchronization Processes .............................................. 36
Filtering Profile Synchronization Process ................................. 36
Library Synchronization Process .............................................. 37
Delays in Synchronization ............................................................... 38
Synchronized, Non-Synchronized Items ......................................... 39
Synchronized Items .................................................................. 39
Functionally Synchronized Items .............................................. 39
Non-synchronized Items ........................................................... 40
Server Maintenance Procedures ..................................................... 41
Source Server Failure Scenarios .............................................. 41
Establish Backup Procedures ................................................... 41
Use a Backup File to Set up a Source Server .......................... 42
Set up a Target Server as a Source Server ........................ 42
Set up a Replacement Target Server.................................. 43
Set up a New Source Server from Scratch ............................... 43
Set up a Target Server as a Source Server ........................ 43
Chapter 4: Getting Started ....................................................... 44
Initial Setup ..................................................................................... 44
CONTENTS
8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE vii
Using the Administrator GUI ........................................................... 44
Log On ...................................................................................... 44
Navigation Tips ......................................................................... 47
Access Main Sections ......................................................... 47
Help Features...................................................................... 49
Access Help Topics ...................................................... 49
Tooltips ......................................................................... 50
Screen and Window Navigation .......................................... 52
Topic Links.................................................................... 52
Select Sub-topics.......................................................... 53
Navigate a Tree List...................................................... 54
Tree List Topics and Sub-topics ................................... 55
Navigate a Window with Tabs ...................................... 56
GUI Tips and Shortcuts....................................................... 57
Navigation Path ............................................................ 57
Refresh the GUI............................................................ 58
Select Multiple Items..................................................... 58
Copy and Paste Text .................................................... 58
Calculate IP Ranges without Overlaps ......................... 59
Log Off ...................................................................................... 60
GLOBAL ADMINISTRATOR SECTION ..............................61
Introduction ...............................................................................61
Chapter 1: System screen ........................................................62
Control ............................................................................................. 63
Filter window ............................................................................. 64
Local Filtering...................................................................... 65
Disable Local Filtering .................................................. 65
Enable Local Filtering ................................................... 65
Service Blocking.................................................................. 66
Enable Options for IM, P2P .......................................... 66
Disable Options for IM, P2P ......................................... 66
HTTPS Filtering................................................................... 67
Target(s) Filtering................................................................ 68
Disable Filtering on Target Servers .............................. 68
Enable Filtering on Target Servers ............................... 68
Block Page window .................................................................. 69
Block Page Authentication .................................................. 69
Enter, Edit Block Page Options .................................... 70
CONTENTS
viii 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE
Block page .................................................................... 72
Options page ................................................................ 74
Block Page Customization .................................................. 78
ShutDown window .................................................................... 80
Shut Down the Server ......................................................... 80
Reboot window ......................................................................... 81
Reboot the Server ............................................................... 82
Network ........................................................................................... 84
LAN Settings window ................................................................ 85
Enter, Edit LAN Settings ..................................................... 86
NTP Servers window ................................................................ 87
Specify Network Time Protocol Servers.............................. 88
Add an NTP Server....................................................... 88
Remove an NTP Server................................................ 88
Regional Setting window .......................................................... 89
Specify the Time Zone ........................................................ 90
Block Page Route Table window .............................................. 91
Add a Router ....................................................................... 92
Remove a Router ................................................................ 92
Administrator ................................................................................... 93
Administrator window ............................................................... 93
Add a Global Administrator Account ................................... 94
Edit a Global Administrator Account ................................... 94
Delete a Global Administrator Account ............................... 94
Diagnostics ...................................................................................... 95
System Command window ....................................................... 96
Ping ..................................................................................... 97
Trace Route ........................................................................ 97
Process list.......................................................................... 97
TOP CPU processes........................................................... 97
NIC configuration ................................................................ 98
Active connections .............................................................. 98
Routing table ....................................................................... 98
Current memory usage ....................................................... 98
CPU usage.......................................................................... 98
System performance ........................................................... 99
Recent logins ...................................................................... 99
View Log File window ............................................................. 100
View Log Results .............................................................. 101
Troubleshooting Mode window ............................................... 102
Use the Troubleshooting Mode ......................................... 103
CONTENTS
8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE ix
Active Profile Lookup window ................................................. 104
Verify Whether a Profile is Active...................................... 105
Admin Audit Trail window ....................................................... 106
Admin Audit Trail............................................................... 106
Specify FTP Criteria.................................................... 107
FTP the Log on Demand ............................................ 107
View .................................................................................. 108
View the Log of Administrator Changes ..................... 108
Alert ............................................................................................... 109
Alert window ........................................................................... 109
Enable the Alert Feature ................................................... 111
Modify Alert Settings ......................................................... 111
Disable the Alert Feature .................................................. 111
Patch ............................................................................................. 112
Patch window ......................................................................... 112
Read Information about an Applied Patch ........................ 113
Select and Apply a Patch .................................................. 113
Undo an Applied Patch ..................................................... 113
Synchronization ............................................................................. 114
Setup window ......................................................................... 115
Using Only One R3000 on the Network ............................ 116
Using More than One R3000 on the Network ................... 116
Set up an R3000 to be a Source Server..................... 116
Sync All Target Servers with the Same Settings ........ 119
Set up an R3000 to be a Target Server...................... 120
Status window ........................................................................ 122
View the Sync Status of Targets from the Source ............ 123
View Items in the Queue............................................. 124
View Items Previously Synced to the Server .............. 125
Place Items in Queue for Syncing..................................... 125
View the Sync Status of the Target Server ....................... 126
Mode ............................................................................................. 127
Operation Mode window ......................................................... 128
Set the Operation Mode .................................................... 128
Specify the Listening Device ............................................. 129
Specify the Block Page Device ......................................... 129
Specify the Block Page Delivery Method .......................... 130
Proxy Environment Settings window ...................................... 131
Use a Local Proxy Server ................................................. 132
Use Proxy Port 80 ............................................................. 132
Authentication ............................................................................... 133
CONTENTS
x 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE
NIC Mode ...................................................................................... 134
NIC Mode window .................................................................. 134
View the NIC Negotiation .................................................. 135
Modify the NIC Mode Setting ............................................ 135
NIC Mode Speeds Chart ................................................... 136
Backup/Restore ............................................................................. 137
Backup/Restore window ......................................................... 137
Backup Procedures........................................................... 138
Perform a Backup ............................................................. 139
Download a File ................................................................ 140
Perform a Restoration ....................................................... 142
Upload a File to the Server......................................... 142
Restore Configurations to the Server ......................... 143
Remove a Backup File ...................................................... 144
View Backup and Restoration Details ............................... 144
Reset ............................................................................................. 146
Reset window ......................................................................... 146
Reset All Server Settings .................................................. 146
Radius Authentication Settings ..................................................... 147
Radius Authentication Settings window .................................. 147
Enable Radius................................................................... 148
Enter the IP Address and Port Number ...................... 148
Specify the Byte Order Mode...................................... 148
Forward Mode Option ................................................. 149
Reply Mode Option ..................................................... 149
Apply Settings............................................................. 150
Disable Radius .................................................................. 150
SNMP ............................................................................................ 151
SNMP window ........................................................................ 151
Enable SNMP.................................................................... 152
Specify Monitoring Settings............................................... 152
Set up Community Token for Public Access............... 152
Create, Build the Access Control List ......................... 152
Maintain the Access Control List ................................ 152
X Strikes Blocking ......................................................................... 153
X Strikes Blocking window ...................................................... 153
Configuration..................................................................... 154
Set up Blocking Criteria .............................................. 154
Reset All Workstations................................................ 155
X Strikes Block Page .................................................. 155
Overblocking or Underblocking................................... 156
CONTENTS
8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE xi
Email Alert......................................................................... 157
Set up Email Alert Criteria .......................................... 158
Set up Email Alert Recipients ..................................... 159
Remove Email Alert Recipients .................................. 159
Logon Accounts ................................................................ 160
Set up Users Authorized to Unlock Workstations....... 160
Deactivate an Authorized Logon Account................... 161
Delete a Logon Account ............................................. 161
Categories......................................................................... 162
Set up Categories to Receive Strikes or No Strikes ... 162
Go to X Strikes Unlock Workstation GUI........................... 163
Re-login window ......................................................... 163
X Strikes Unlock Workstation............................................ 164
Unlock a Workstation.................................................. 164
Set up an Email Address to Receive Alerts ................ 165
Remove an Email Address from the Alert List ............ 165
Close the Pop-up Window .......................................... 165
Chapter 2: Group screen ........................................................166
Global Group ................................................................................. 168
Range to Detect window ......................................................... 169
Add a Segment to the Network ......................................... 170
Add Source IP Ranges ............................................... 170
Optional: Add Destination IP Ranges ......................... 171
Optional: Specify Service Ports to Ignore ................... 171
Include this Segment on the Network......................... 171
Modify a Segment of the Network ..................................... 172
Modify IP Ranges ....................................................... 172
Add or Remove a Service Port ................................... 172
Save and Apply Modifications..................................... 173
Remove a Segment from the Network .............................. 173
Rules window ......................................................................... 174
Add a Rule ........................................................................ 175
Modify a Rule .................................................................... 176
Remove a Rule ................................................................. 176
Global Group Profile window .................................................. 177
Category Profile ................................................................ 178
Create, Edit a List of Selected Categories.................. 178
Port.................................................................................... 179
Create, Edit a List of Service Ports............................. 180
Default Redirect URL ........................................................ 181
CONTENTS
xii 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE
Create, Edit the Redirect URL .................................... 181
Filter Options..................................................................... 182
Create, Edit the Filter Options .................................... 182
Upload IP Profiles window ...................................................... 185
Upload IP Profiles ............................................................. 185
Download Profile ............................................................... 187
Minimum Filtering Level window ............................................. 187
Minimum Filtering Categories ........................................... 188
Create, Edit Minimum Filtering Categories ................. 189
Port.................................................................................... 190
Create, Edit a List of Service Ports............................. 190
Minimum Filtering Bypass Options.................................... 191
Specify Minimum Filtering Bypass Options ................ 192
Refresh All .............................................................................. 193
Refresh All Main Branches................................................ 193
IP ................................................................................................... 194
Add Group .............................................................................. 195
Add an IP Group ............................................................... 195
Refresh ................................................................................... 195
Refresh IP Groups ............................................................ 195
Chapter 3: Library screen .......................................................196
Updates ......................................................................................... 198
Configuration window ............................................................. 199
Set a Time for Updates to be Retrieved............................ 199
Optional: Specify a Proxy Server ...................................... 200
Specify the Type of Transfer Activity................................. 200
Manual Update window .......................................................... 201
Specify the Type of On Demand Update .......................... 202
Library Update Log window .................................................... 203
View the Library Update Process...................................... 204
Library Lookup .............................................................................. 205
Library Lookup window ........................................................... 205
URL Lookup, Removal ...................................................... 205
Search Engine Keyword Lookup, Removal....................... 206
Reload the Library............................................................. 206
CFM .............................................................................................. 207
CFM window ........................................................................... 207
Enable CFM ...................................................................... 208
NNTP Newsgroup ......................................................................... 211
NNTP Newsgroup window ...................................................... 211
CONTENTS
8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE xiii
Add a Newsgroup to the Library........................................ 211
Remove a Newsgroup from the Library ............................ 212
8e6 Supplied Categories ............................................................... 213
Library Details window ............................................................ 214
View Library Details .......................................................... 214
URLs window .......................................................................... 215
View a List of URLs in the Library Category ..................... 216
Add or Remove URLs, Reload the Library ........................ 217
Add a URL to the Library Category............................. 217
Remove a URL from the Library Category ................. 218
Reload the Library ...................................................... 218
URL Keywords window ........................................................... 219
View a List of URL Keywords............................................ 220
Add or Remove URL Keywords ........................................ 220
Add a URL Keyword to the Library Category.............. 220
Remove a URL Keyword from the Library .................. 220
Upload a List of URL Keywords to the Library .................. 220
Upload a List of URL Keyword Additions.................... 221
Upload a List of URL Keyword Deletions.................... 222
Reload the Library............................................................. 222
Search Engine Keywords window .......................................... 223
View a List of Search Engine Keywords ........................... 224
Add or Remove Search Engine Keywords........................ 224
Add a Search Engine Keyword to the Library............. 224
Remove a Search Engine Keyword from the Library.. 225
Upload a List of Search Engine Keywords........................ 225
Upload a List of Search Engine Keyword Additions ... 225
Upload a List of Search Engine Keyword Deletions ... 226
Reload the Library............................................................. 226
Chapter 4: Reporting screen ..................................................227
Report Configuration window ........................................................ 228
Specify the Reporting Device ................................................. 228
8e6 Enterprise Reporter.................................................... 229
Edit ER Server Information ......................................... 229
View Transfer Activity to the ER ................................. 230
Other Device ..................................................................... 231
Enter or Edit Server Information ................................. 231
View Transfer Activity to the Reporting Device........... 233
Real Time Probe ........................................................................... 234
Real Time Probe window ........................................................ 234
CONTENTS
xiv 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE
Configuration..................................................................... 235
Enable Real Time Probes........................................... 235
Set up Real Time Probes............................................ 235
Exclude an IP Address from Real Time Probing ........ 235
Remove IPs from the White List ................................. 236
Report Recipients.............................................................. 237
Specify Email File Criteria........................................... 237
Set up Email Addresses to Receive Reports.............. 238
Remove Email Addresses .......................................... 238
Logon Accounts ................................................................ 239
Set up Users Authorized to Create Probes................. 239
Deactivate an Authorized Logon Account................... 240
Delete a Logon Account ............................................. 240
Go to Real Time Probe Reports GUI ................................ 241
Re-login window ......................................................... 241
Real Time Probe Reports.................................................. 242
Create a Real Time Probe .......................................... 242
View Real Time Probe Details .................................... 245
GROUP ADMINISTRATOR SECTION .............................249
Introduction .............................................................................249
Chapter 1: Group screen ........................................................250
IP Group ........................................................................................ 252
Refresh ................................................................................... 252
Refresh the IP Group, Sub Group..................................... 252
Group ............................................................................................ 253
Group window ......................................................................... 254
Change the Group Administator Password....................... 254
Members window .................................................................... 255
Add the IP Address of the Group ...................................... 255
Remove the IP Address of the Group ............................... 256
Override Account window ....................................................... 257
Add an Override Account .................................................. 258
Remove an Override Account ........................................... 258
Add Sub Group ....................................................................... 259
Add an IP Sub Group ........................................................ 259
Delete Group .......................................................................... 259
Delete an IP Group Profile ................................................ 259
Paste Sub Group .................................................................... 260
CONTENTS
8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE xv
Paste a Copied IP Sub Group........................................... 260
Sub Group ..................................................................................... 261
Sub Group (IP Group) window ............................................... 262
View IP Sub-Group Details ............................................... 262
Members window .................................................................... 263
Enter the IP Address of the Sub-Group ............................ 264
Sub Group Profile window ...................................................... 264
Category Profile ................................................................ 265
Create, Edit a List of Selected Categories.................. 266
Redirect URL..................................................................... 267
Create, Edit the Redirect URL .................................... 267
Filter Options..................................................................... 268
Create, Edit the Filter Options .................................... 268
Exception URL window ........................................................... 271
Block URL frame ............................................................... 272
Pass URL frame................................................................ 272
Time Profile window ............................................................... 273
Add a Time Profile............................................................. 273
Category Profile .......................................................... 274
Redirect URL .............................................................. 276
Exception URL............................................................ 277
Filter Options .............................................................. 279
Create, Edit the Filter Options .................................... 279
Modify a Time Profile ........................................................ 281
Delete a Time Profile......................................................... 281
Delete Sub Group ................................................................... 282
Delete an IP Sub-Group.................................................... 282
Copy Sub Group ..................................................................... 282
Copy an IP Sub-Group...................................................... 282
Chapter 2: Library screen .......................................................283
Library Lookup .............................................................................. 284
Library Lookup window ........................................................... 284
URL Lookup, Removal ...................................................... 284
Search Engine Keyword Lookup, Removal....................... 285
Reload the Library............................................................. 285
Custom Category .......................................................................... 286
Add Category .......................................................................... 287
Add a Custom Library Category........................................ 287
Refresh ................................................................................... 288
Refresh the Library............................................................ 288
CONTENTS
xvi 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE
Custom library category ................................................................ 289
Library Details window ............................................................ 290
View, Edit Library Details .................................................. 290
URLs window .......................................................................... 291
View a List of URLs in the Library Category ..................... 292
Add/Remove URLs, Upload Master File, Reload.............. 293
Add a URL to the Library Category............................. 293
Remove a URL from the Library Category ................. 293
Upload a Master List of URLs to the Library............... 294
Reload the Library ...................................................... 296
URL Keywords window ........................................................... 297
View a List of URL Keywords............................................ 298
Add or Remove URL Keywords ........................................ 298
Add a URL Keyword to the Library Category.............. 298
Remove a URL Keyword from the Library .................. 298
Upload a List of URL Keywords to the Library .................. 298
Upload a List of URL Keyword Additions.................... 299
Upload a List of URL Keyword Deletions.................... 300
Reload the Library............................................................. 300
Search Engine Keywords window .......................................... 301
View a List of Search Engine Keywords ........................... 302
Add or Remove Search Engine Keywords........................ 302
Add a Search Engine Keyword to the Library............. 302
Remove a Search Engine Keyword............................ 302
Upload a List of Search Engine Keywords........................ 303
Upload a List of Search Engine Keyword Additions ... 303
Upload a List of Search Engine Keyword Deletions ... 303
Reload the Library............................................................. 304
Delete Category ...................................................................... 304
Delete a Custom Category................................................ 304
TECHNICAL SUPPORT / PRODUCT WARRANTIES .........305
Technical Support ................................................................... 305
Hours ............................................................................................. 305
Contact Information ....................................................................... 305
Domestic (United States) ........................................................ 305
International ............................................................................ 305
E-Mail ..................................................................................... 306
Address .................................................................................. 306
Support Procedures ...................................................................... 306
CONTENTS
8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE xvii
Product Warranties .................................................................307
Standard Warranty ........................................................................ 307
Technical Support and Service ..................................................... 308
Extended Warranty (optional) ....................................................... 309
Extended Technical Support and Service ..................................... 309
APPENDICES SECTION ...............................................310
Appendix A .............................................................................. 310
Configurations for ER Reporting ................................................... 310
Entries in the R3000 Administrator GUI .................................. 310
Entries in the ER Administrator GUI ....................................... 312
Appendix B .............................................................................. 313
Filtering Profile Format and Rules ................................................. 313
Rule Criteria ............................................................................ 313
Appendix C .............................................................................. 318
Library Update Log Messages ...................................................... 318
General Activity ...................................................................... 319
Startup, Finish ................................................................... 319
Command Executed More than Once............................... 319
System Command Execution............................................ 319
Temp Files ........................................................................ 319
Library Update Process..................................................... 320
Printstack Trace ................................................................ 320
Weekly Update (7 Days Library) ............................................. 321
Full URL Library Update (URLs, URL Keywords) ................... 321
Search Engine Keywords Library Update ............................... 321
All Category Update (includes all other msgs.) ....................... 322
Newsgroup Library Update (News) ......................................... 322
Patch Update .......................................................................... 322
IM and P2P Pattern File Update ............................................. 322
Appendix D .............................................................................. 323
Create a Custom Block Page ........................................................ 323
Part I: Modify the R3000 ......................................................... 323
1. Enable block page redirection....................................... 323
Option 1: Modify the back end .................................... 323
Option 2: Modify the GUI ............................................ 324
2. Exclude filtering <server for block page> IP.................. 324
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xviii 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE
Part II: Customize the Block Page .......................................... 325
1. Set up a Web server ..................................................... 325
2. Create a customized block page................................... 325
Show 8e6’s information in the block page (optional) .. 325
Implement the “further option” (optional) .................... 326
Customized block page examples .............................. 326
Part III: Restart the R3000 ...................................................... 326
Reference ............................................................................... 327
HTML ................................................................................ 327
CGI written in Perl ............................................................. 329
Embed data in query string......................................... 329
Use Java Script to post form data............................... 330
CGI written in C................................................................. 332
Appendix E .............................................................................. 338
Override Pop-up Blockers ............................................................. 338
Yahoo! Toolbar Pop-up Blocker .................................................... 339
If Pop-up Blocking is Enabled ................................................. 339
Add Override Account to the White List .................................. 339
Google Toolbar Pop-up Blocker .................................................... 341
If Pop-up Blocking is Enabled ................................................. 341
Add Override Account to the White List .................................. 341
AdwareSafe Pop-up Blocker ......................................................... 342
If Pop-up Blocking is Enabled ................................................. 342
Temporarily Disable Pop-up Blocking ..................................... 342
Mozilla Firefox Pop-up Blocker ..................................................... 343
Add Override Account to the White List .................................. 343
Windows XP SP2 Pop-up Blocker ................................................ 344
Set up Pop-up Blocking .......................................................... 344
Use the Internet Options dialog box.................................. 344
Temporarily Disable Pop-up Blocking ..................................... 345
Use the IE Toolbar ............................................................ 346
Set up the Information Bar.......................................... 347
Access your Override Account ................................... 347
Appendix F ............................................................................... 349
Glossary ........................................................................................ 349
INDEX .......................................................................355
INTRODUCTORY SECTION R3000 ENTERPRISE FILTER
8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE 1
INTRODUCTORY SECTION
R3000 Enterprise Filter
8e6 Technologies’ R3000 Enterprise Filter offers an
enhanced solution for Internet filtering on a network, based
on the methodologies employed by the company’s R2000
Enterprise Edition and R2000 Authentication Module prod-
ucts. As with these applications, the R3000 tracks each
user’s online activity, and can be configured to block
specific Web sites or service ports, thereby protecting your
organization against lost productivity, network bandwidth
issues, and possible legal problems that can result from the
misuse of Internet resources.
In addition to many of the basic features of the R2000 series
products, the R3000 provides expanded library categories,
instant message and peer-to-peer blocking, user authenti-
cation, and a newly-designed Administrator Graphical User
Interface (GUI) with more intuitive screens and fields for
greater ease of use when configuring and maintaining the
server, as well as managing user and group filtering profiles.
About this Manual
The R3000 Enterprise Filter User Guide primarily addresses
the network administrator designated to configure and
manage the R3000 server on the network. This adminis-
trator is referred to as the “global administrator” throughout
this manual. In part, this manual also addresses administra-
tors who manage user groups on the network. These
administrators are referred to as “group administrators”
throughout this manual. Additional information is provided
for administrators of networks that use the R3000 with 8e6’s
Enterprise Reporter (ER) for both filtering and reporting.
INTRODUCTORY SECTION ABOUT THIS MANUAL
2 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE
See the R3000 Authentication User Guide at http://
www.8e6.com/docs/r3000_auth_ug.pdf for information
on authentication.
This manual is organized into the following sections:
• Introductory Section - This section is comprised of an
overview on filtering, Web access logging, instant
messaging and peer-to-peer blocking, and synchronizing
multiple R3000 units. This section also provides informa-
tion on how to use this manual to help you configure the
R3000.
• Global Administrator Section - This section includes
information for the global administrator—who has all
rights and permissions on the R3000 box—to create
group administrator accounts, and to make configura-
tions that will enable the R3000 to filter the entire
network.
• Group Administrator Section - This section includes
information for administrators authorized by the global
administrator to manage profiles of designated groups
and their associated users on the R3000. Group admin-
istrators also have rights to access certain library cate-
gory functions.
• Technical Support / Product Warranties Section -
This section contains information on technical support
and product warranties
• Appendices - Appendix A provides information on
configuring the R3000 to work with 8e6’s Enterprise
Reporter (ER) application. Appendix B includes formats
and rules used in the filtering profile file. Appendix C
provides a list of messages that display when 8e6’s
executable program “Traveler” is launched and attempts
to download updates to the R3000 server. Appendix D
includes information on creating a customized block
page. Appendix E provides tips on how to override pop-
up windows with pop-up blocker software installed.
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