8e6 Technologies Enterprise Filter Authentication R3000 User manual

8e6

R3000 Enterprise Filter

USER GUIDE

1.7 RELEASE • MANUAL VERSION 1.14

ii 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE

8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE iii

R3000 ENTERPRISE FILTER USER GUIDE

828 W. Taft Ave., Orange, CA 92865, USA

Version 1.14, published August 2005

To be used with R3000 Authentication User Guide (Version

1.05)

Printed in the United States of America

This document may not, in whole or in part, be copied, photo-

copied, reproduced, translated, or reduced to any electronic

medium or machine readable form without prior written con-

sent from 8e6 Technologies.

Every effort has been made to ensure the accuracy of this

document. However, 8e6 Technologies makes no warranties

with respect to this documentation and disclaims any implied

warranties of merchantability and fitness for a particular pur-

pose. 8e6 Technologies shall not be liable for any error or for

incidental or consequential damages in connection with the

furnishing, performance, or use of this manual or the exam-

ples herein. Due to future enhancements and modifications of

this product, the information described in this documentation

is subject to change without notice.

The latest version of this document can be obtained from

http://www.8e6.com/docs/Manual_r3000_r1.pdf.

Trademarks

Other product names mentioned in this manual may be trade-

marks or registered trademarks of their respective companies

and are the sole property of their respective manufacturers.

Part# R3-UG_v1.14-0508

iv 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE

8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE v

CONTENTS

INTRODUCTORY SECTION ...............................................1

R3000 Enterprise Filter ...............................................................1

About this Manual .......................................................................1

How to Use this Manual ..............................................................3

Conventions ...................................................................................... 3

Terminology ...................................................................................... 4

Overview ......................................................................................9

Environment Requirements ..................................................... 10

Workstation Requirements .............................................................. 10

Network Requirements .................................................................... 10

Chapter 1: Filtering Operations ...............................................11

Operational Modes .......................................................................... 11

Invisible Mode ........................................................................... 12

Router Mode ............................................................................. 14

Firewall Mode ........................................................................... 15

Group Types ................................................................................... 17

Global Group ............................................................................ 17

IP Groups ................................................................................. 18

Filtering Profile Types ..................................................................... 19

Global Filtering Profile .............................................................. 19

IP Sub-Group Filtering Profile ................................................... 20

Time Profile ......................................................................... 20

Override Account Profile ..................................................... 20

Filtering Profile Components ........................................................... 21

Library Categories .................................................................... 22

8e6 Supplied Categories..................................................... 22

Custom Category ................................................................ 22

Service Ports ............................................................................ 23

Rules ........................................................................................ 23

Minimum Filtering Level ............................................................ 23

Filter Settings ............................................................................ 24

Filtering Rules ................................................................................. 25

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vi 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE

Filtering Levels Applied ............................................................ 25

Chapter 2: Logging and Blocking ............................................27

Web Access Logging ...................................................................... 27

Instant Messaging, Peer-to-Peer Blocking ...................................... 28

How IM and P2P Blocking Works ............................................. 28

IM Blocking.......................................................................... 28

P2P Blocking....................................................................... 29

Setting up IM and P2P .............................................................. 29

Using IM and P2P ..................................................................... 30

Block IM, P2P for All Users ................................................. 30

Block IM for All Users ................................................... 30

Block P2P for All Users................................................. 31

Block Specified Entities from Using IM, P2P....................... 31

Block IM for a Specific Entity ........................................ 31

Block P2P for a Specific Entity ..................................... 32

Chapter 3: Synchronizing Multiple Units ................................33

R3000 Synchronization ................................................................... 33

Synchronization Setup .................................................................... 35

Setting up a Source Server ...................................................... 35

Setting up a Target Server ....................................................... 35

Types of Synchronization Processes .............................................. 36

Filtering Profile Synchronization Process ................................. 36

Library Synchronization Process .............................................. 37

Delays in Synchronization ............................................................... 38

Synchronized, Non-Synchronized Items ......................................... 39

Synchronized Items .................................................................. 39

Functionally Synchronized Items .............................................. 39

Non-synchronized Items ........................................................... 40

Server Maintenance Procedures ..................................................... 41

Source Server Failure Scenarios .............................................. 41

Establish Backup Procedures ................................................... 41

Use a Backup File to Set up a Source Server .......................... 42

Set up a Target Server as a Source Server ........................ 42

Set up a Replacement Target Server.................................. 43

Set up a New Source Server from Scratch ............................... 43

Set up a Target Server as a Source Server ........................ 43

Chapter 4: Getting Started ....................................................... 44

Initial Setup ..................................................................................... 44

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8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE vii

Using the Administrator GUI ........................................................... 44

Log On ...................................................................................... 44

Navigation Tips ......................................................................... 47

Access Main Sections ......................................................... 47

Help Features...................................................................... 49

Access Help Topics ...................................................... 49

Tooltips ......................................................................... 50

Screen and Window Navigation .......................................... 52

Topic Links.................................................................... 52

Select Sub-topics.......................................................... 53

Navigate a Tree List...................................................... 54

Tree List Topics and Sub-topics ................................... 55

Navigate a Window with Tabs ...................................... 56

GUI Tips and Shortcuts....................................................... 57

Navigation Path ............................................................ 57

Refresh the GUI............................................................ 58

Select Multiple Items..................................................... 58

Copy and Paste Text .................................................... 58

Calculate IP Ranges without Overlaps ......................... 59

Log Off ...................................................................................... 60

GLOBAL ADMINISTRATOR SECTION ..............................61

Introduction ...............................................................................61

Chapter 1: System screen ........................................................62

Control ............................................................................................. 63

Filter window ............................................................................. 64

Local Filtering...................................................................... 65

Disable Local Filtering .................................................. 65

Enable Local Filtering ................................................... 65

Service Blocking.................................................................. 66

Enable Options for IM, P2P .......................................... 66

Disable Options for IM, P2P ......................................... 66

HTTPS Filtering................................................................... 67

Target(s) Filtering................................................................ 68

Disable Filtering on Target Servers .............................. 68

Enable Filtering on Target Servers ............................... 68

Block Page window .................................................................. 69

Block Page Authentication .................................................. 69

Enter, Edit Block Page Options .................................... 70

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viii 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE

Block page .................................................................... 72

Options page ................................................................ 74

Block Page Customization .................................................. 78

ShutDown window .................................................................... 80

Shut Down the Server ......................................................... 80

Reboot window ......................................................................... 81

Reboot the Server ............................................................... 82

Network ........................................................................................... 84

LAN Settings window ................................................................ 85

Enter, Edit LAN Settings ..................................................... 86

NTP Servers window ................................................................ 87

Specify Network Time Protocol Servers.............................. 88

Add an NTP Server....................................................... 88

Remove an NTP Server................................................ 88

Regional Setting window .......................................................... 89

Specify the Time Zone ........................................................ 90

Block Page Route Table window .............................................. 91

Add a Router ....................................................................... 92

Remove a Router ................................................................ 92

Administrator ................................................................................... 93

Administrator window ............................................................... 93

Add a Global Administrator Account ................................... 94

Edit a Global Administrator Account ................................... 94

Delete a Global Administrator Account ............................... 94

Diagnostics ...................................................................................... 95

System Command window ....................................................... 96

Ping ..................................................................................... 97

Trace Route ........................................................................ 97

Process list.......................................................................... 97

TOP CPU processes........................................................... 97

NIC configuration ................................................................ 98

Active connections .............................................................. 98

Routing table ....................................................................... 98

Current memory usage ....................................................... 98

CPU usage.......................................................................... 98

System performance ........................................................... 99

Recent logins ...................................................................... 99

View Log File window ............................................................. 100

View Log Results .............................................................. 101

Troubleshooting Mode window ............................................... 102

Use the Troubleshooting Mode ......................................... 103

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8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE ix

Active Profile Lookup window ................................................. 104

Verify Whether a Profile is Active...................................... 105

Admin Audit Trail window ....................................................... 106

Admin Audit Trail............................................................... 106

Specify FTP Criteria.................................................... 107

FTP the Log on Demand ............................................ 107

View .................................................................................. 108

View the Log of Administrator Changes ..................... 108

Alert ............................................................................................... 109

Alert window ........................................................................... 109

Enable the Alert Feature ................................................... 111

Modify Alert Settings ......................................................... 111

Disable the Alert Feature .................................................. 111

Patch ............................................................................................. 112

Patch window ......................................................................... 112

Read Information about an Applied Patch ........................ 113

Select and Apply a Patch .................................................. 113

Undo an Applied Patch ..................................................... 113

Synchronization ............................................................................. 114

Setup window ......................................................................... 115

Using Only One R3000 on the Network ............................ 116

Using More than One R3000 on the Network ................... 116

Set up an R3000 to be a Source Server..................... 116

Sync All Target Servers with the Same Settings ........ 119

Set up an R3000 to be a Target Server...................... 120

Status window ........................................................................ 122

View the Sync Status of Targets from the Source ............ 123

View Items in the Queue............................................. 124

View Items Previously Synced to the Server .............. 125

Place Items in Queue for Syncing..................................... 125

View the Sync Status of the Target Server ....................... 126

Mode ............................................................................................. 127

Operation Mode window ......................................................... 128

Set the Operation Mode .................................................... 128

Specify the Listening Device ............................................. 129

Specify the Block Page Device ......................................... 129

Specify the Block Page Delivery Method .......................... 130

Proxy Environment Settings window ...................................... 131

Use a Local Proxy Server ................................................. 132

Use Proxy Port 80 ............................................................. 132

Authentication ............................................................................... 133

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x 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE

NIC Mode ...................................................................................... 134

NIC Mode window .................................................................. 134

View the NIC Negotiation .................................................. 135

Modify the NIC Mode Setting ............................................ 135

NIC Mode Speeds Chart ................................................... 136

Backup/Restore ............................................................................. 137

Backup/Restore window ......................................................... 137

Backup Procedures........................................................... 138

Perform a Backup ............................................................. 139

Download a File ................................................................ 140

Perform a Restoration ....................................................... 142

Upload a File to the Server......................................... 142

Restore Configurations to the Server ......................... 143

Remove a Backup File ...................................................... 144

View Backup and Restoration Details ............................... 144

Reset ............................................................................................. 146

Reset window ......................................................................... 146

Reset All Server Settings .................................................. 146

Radius Authentication Settings ..................................................... 147

Radius Authentication Settings window .................................. 147

Enable Radius................................................................... 148

Enter the IP Address and Port Number ...................... 148

Specify the Byte Order Mode...................................... 148

Forward Mode Option ................................................. 149

Reply Mode Option ..................................................... 149

Apply Settings............................................................. 150

Disable Radius .................................................................. 150

SNMP ............................................................................................ 151

SNMP window ........................................................................ 151

Enable SNMP.................................................................... 152

Specify Monitoring Settings............................................... 152

Set up Community Token for Public Access............... 152

Create, Build the Access Control List ......................... 152

Maintain the Access Control List ................................ 152

X Strikes Blocking ......................................................................... 153

X Strikes Blocking window ...................................................... 153

Configuration..................................................................... 154

Set up Blocking Criteria .............................................. 154

Reset All Workstations................................................ 155

X Strikes Block Page .................................................. 155

Overblocking or Underblocking................................... 156

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8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE xi

Email Alert......................................................................... 157

Set up Email Alert Criteria .......................................... 158

Set up Email Alert Recipients ..................................... 159

Remove Email Alert Recipients .................................. 159

Logon Accounts ................................................................ 160

Set up Users Authorized to Unlock Workstations....... 160

Deactivate an Authorized Logon Account................... 161

Delete a Logon Account ............................................. 161

Categories......................................................................... 162

Set up Categories to Receive Strikes or No Strikes ... 162

Go to X Strikes Unlock Workstation GUI........................... 163

Re-login window ......................................................... 163

X Strikes Unlock Workstation............................................ 164

Unlock a Workstation.................................................. 164

Set up an Email Address to Receive Alerts ................ 165

Remove an Email Address from the Alert List ............ 165

Close the Pop-up Window .......................................... 165

Chapter 2: Group screen ........................................................166

Global Group ................................................................................. 168

Range to Detect window ......................................................... 169

Add a Segment to the Network ......................................... 170

Add Source IP Ranges ............................................... 170

Optional: Add Destination IP Ranges ......................... 171

Optional: Specify Service Ports to Ignore ................... 171

Include this Segment on the Network......................... 171

Modify a Segment of the Network ..................................... 172

Modify IP Ranges ....................................................... 172

Add or Remove a Service Port ................................... 172

Save and Apply Modifications..................................... 173

Remove a Segment from the Network .............................. 173

Rules window ......................................................................... 174

Add a Rule ........................................................................ 175

Modify a Rule .................................................................... 176

Remove a Rule ................................................................. 176

Global Group Profile window .................................................. 177

Category Profile ................................................................ 178

Create, Edit a List of Selected Categories.................. 178

Port.................................................................................... 179

Create, Edit a List of Service Ports............................. 180

Default Redirect URL ........................................................ 181

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xii 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE

Create, Edit the Redirect URL .................................... 181

Filter Options..................................................................... 182

Create, Edit the Filter Options .................................... 182

Upload IP Profiles window ...................................................... 185

Upload IP Profiles ............................................................. 185

Download Profile ............................................................... 187

Minimum Filtering Level window ............................................. 187

Minimum Filtering Categories ........................................... 188

Create, Edit Minimum Filtering Categories ................. 189

Port.................................................................................... 190

Create, Edit a List of Service Ports............................. 190

Minimum Filtering Bypass Options.................................... 191

Specify Minimum Filtering Bypass Options ................ 192

Refresh All .............................................................................. 193

Refresh All Main Branches................................................ 193

IP ................................................................................................... 194

Add Group .............................................................................. 195

Add an IP Group ............................................................... 195

Refresh ................................................................................... 195

Refresh IP Groups ............................................................ 195

Chapter 3: Library screen .......................................................196

Updates ......................................................................................... 198

Configuration window ............................................................. 199

Set a Time for Updates to be Retrieved............................ 199

Optional: Specify a Proxy Server ...................................... 200

Specify the Type of Transfer Activity................................. 200

Manual Update window .......................................................... 201

Specify the Type of On Demand Update .......................... 202

Library Update Log window .................................................... 203

View the Library Update Process...................................... 204

Library Lookup .............................................................................. 205

Library Lookup window ........................................................... 205

URL Lookup, Removal ...................................................... 205

Search Engine Keyword Lookup, Removal....................... 206

Reload the Library............................................................. 206

CFM .............................................................................................. 207

CFM window ........................................................................... 207

Enable CFM ...................................................................... 208

NNTP Newsgroup ......................................................................... 211

NNTP Newsgroup window ...................................................... 211

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8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE xiii

Add a Newsgroup to the Library........................................ 211

Remove a Newsgroup from the Library ............................ 212

8e6 Supplied Categories ............................................................... 213

Library Details window ............................................................ 214

View Library Details .......................................................... 214

URLs window .......................................................................... 215

View a List of URLs in the Library Category ..................... 216

Add or Remove URLs, Reload the Library ........................ 217

Add a URL to the Library Category............................. 217

Remove a URL from the Library Category ................. 218

Reload the Library ...................................................... 218

URL Keywords window ........................................................... 219

View a List of URL Keywords............................................ 220

Add or Remove URL Keywords ........................................ 220

Add a URL Keyword to the Library Category.............. 220

Remove a URL Keyword from the Library .................. 220

Upload a List of URL Keywords to the Library .................. 220

Upload a List of URL Keyword Additions.................... 221

Upload a List of URL Keyword Deletions.................... 222

Reload the Library............................................................. 222

Search Engine Keywords window .......................................... 223

View a List of Search Engine Keywords ........................... 224

Add or Remove Search Engine Keywords........................ 224

Add a Search Engine Keyword to the Library............. 224

Remove a Search Engine Keyword from the Library.. 225

Upload a List of Search Engine Keywords........................ 225

Upload a List of Search Engine Keyword Additions ... 225

Upload a List of Search Engine Keyword Deletions ... 226

Reload the Library............................................................. 226

Chapter 4: Reporting screen ..................................................227

Report Configuration window ........................................................ 228

Specify the Reporting Device ................................................. 228

8e6 Enterprise Reporter.................................................... 229

Edit ER Server Information ......................................... 229

View Transfer Activity to the ER ................................. 230

Other Device ..................................................................... 231

Enter or Edit Server Information ................................. 231

View Transfer Activity to the Reporting Device........... 233

Real Time Probe ........................................................................... 234

Real Time Probe window ........................................................ 234

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xiv 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE

Configuration..................................................................... 235

Enable Real Time Probes........................................... 235

Set up Real Time Probes............................................ 235

Exclude an IP Address from Real Time Probing ........ 235

Remove IPs from the White List ................................. 236

Report Recipients.............................................................. 237

Specify Email File Criteria........................................... 237

Set up Email Addresses to Receive Reports.............. 238

Remove Email Addresses .......................................... 238

Logon Accounts ................................................................ 239

Set up Users Authorized to Create Probes................. 239

Deactivate an Authorized Logon Account................... 240

Delete a Logon Account ............................................. 240

Go to Real Time Probe Reports GUI ................................ 241

Re-login window ......................................................... 241

Real Time Probe Reports.................................................. 242

Create a Real Time Probe .......................................... 242

View Real Time Probe Details .................................... 245

GROUP ADMINISTRATOR SECTION .............................249

Introduction .............................................................................249

Chapter 1: Group screen ........................................................250

IP Group ........................................................................................ 252

Refresh ................................................................................... 252

Refresh the IP Group, Sub Group..................................... 252

Group ............................................................................................ 253

Group window ......................................................................... 254

Change the Group Administator Password....................... 254

Members window .................................................................... 255

Add the IP Address of the Group ...................................... 255

Remove the IP Address of the Group ............................... 256

Override Account window ....................................................... 257

Add an Override Account .................................................. 258

Remove an Override Account ........................................... 258

Add Sub Group ....................................................................... 259

Add an IP Sub Group ........................................................ 259

Delete Group .......................................................................... 259

Delete an IP Group Profile ................................................ 259

Paste Sub Group .................................................................... 260

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8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE xv

Paste a Copied IP Sub Group........................................... 260

Sub Group ..................................................................................... 261

Sub Group (IP Group) window ............................................... 262

View IP Sub-Group Details ............................................... 262

Members window .................................................................... 263

Enter the IP Address of the Sub-Group ............................ 264

Sub Group Profile window ...................................................... 264

Category Profile ................................................................ 265

Create, Edit a List of Selected Categories.................. 266

Redirect URL..................................................................... 267

Create, Edit the Redirect URL .................................... 267

Filter Options..................................................................... 268

Create, Edit the Filter Options .................................... 268

Exception URL window ........................................................... 271

Block URL frame ............................................................... 272

Pass URL frame................................................................ 272

Time Profile window ............................................................... 273

Add a Time Profile............................................................. 273

Category Profile .......................................................... 274

Redirect URL .............................................................. 276

Exception URL............................................................ 277

Filter Options .............................................................. 279

Create, Edit the Filter Options .................................... 279

Modify a Time Profile ........................................................ 281

Delete a Time Profile......................................................... 281

Delete Sub Group ................................................................... 282

Delete an IP Sub-Group.................................................... 282

Copy Sub Group ..................................................................... 282

Copy an IP Sub-Group...................................................... 282

Chapter 2: Library screen .......................................................283

Library Lookup .............................................................................. 284

Library Lookup window ........................................................... 284

URL Lookup, Removal ...................................................... 284

Search Engine Keyword Lookup, Removal....................... 285

Reload the Library............................................................. 285

Custom Category .......................................................................... 286

Add Category .......................................................................... 287

Add a Custom Library Category........................................ 287

Refresh ................................................................................... 288

Refresh the Library............................................................ 288

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xvi 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE

Custom library category ................................................................ 289

Library Details window ............................................................ 290

View, Edit Library Details .................................................. 290

URLs window .......................................................................... 291

View a List of URLs in the Library Category ..................... 292

Add/Remove URLs, Upload Master File, Reload.............. 293

Add a URL to the Library Category............................. 293

Remove a URL from the Library Category ................. 293

Upload a Master List of URLs to the Library............... 294

Reload the Library ...................................................... 296

URL Keywords window ........................................................... 297

View a List of URL Keywords............................................ 298

Add or Remove URL Keywords ........................................ 298

Add a URL Keyword to the Library Category.............. 298

Remove a URL Keyword from the Library .................. 298

Upload a List of URL Keywords to the Library .................. 298

Upload a List of URL Keyword Additions.................... 299

Upload a List of URL Keyword Deletions.................... 300

Reload the Library............................................................. 300

Search Engine Keywords window .......................................... 301

View a List of Search Engine Keywords ........................... 302

Add or Remove Search Engine Keywords........................ 302

Add a Search Engine Keyword to the Library............. 302

Remove a Search Engine Keyword............................ 302

Upload a List of Search Engine Keywords........................ 303

Upload a List of Search Engine Keyword Additions ... 303

Upload a List of Search Engine Keyword Deletions ... 303

Reload the Library............................................................. 304

Delete Category ...................................................................... 304

Delete a Custom Category................................................ 304

TECHNICAL SUPPORT / PRODUCT WARRANTIES .........305

Technical Support ................................................................... 305

Hours ............................................................................................. 305

Contact Information ....................................................................... 305

Domestic (United States) ........................................................ 305

International ............................................................................ 305

E-Mail ..................................................................................... 306

Address .................................................................................. 306

Support Procedures ...................................................................... 306

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8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE xvii

Product Warranties .................................................................307

Standard Warranty ........................................................................ 307

Technical Support and Service ..................................................... 308

Extended Warranty (optional) ....................................................... 309

Extended Technical Support and Service ..................................... 309

APPENDICES SECTION ...............................................310

Appendix A .............................................................................. 310

Configurations for ER Reporting ................................................... 310

Entries in the R3000 Administrator GUI .................................. 310

Entries in the ER Administrator GUI ....................................... 312

Appendix B .............................................................................. 313

Filtering Profile Format and Rules ................................................. 313

Rule Criteria ............................................................................ 313

Appendix C .............................................................................. 318

Library Update Log Messages ...................................................... 318

General Activity ...................................................................... 319

Startup, Finish ................................................................... 319

Command Executed More than Once............................... 319

System Command Execution............................................ 319

Temp Files ........................................................................ 319

Library Update Process..................................................... 320

Printstack Trace ................................................................ 320

Weekly Update (7 Days Library) ............................................. 321

Full URL Library Update (URLs, URL Keywords) ................... 321

Search Engine Keywords Library Update ............................... 321

All Category Update (includes all other msgs.) ....................... 322

Newsgroup Library Update (News) ......................................... 322

Patch Update .......................................................................... 322

IM and P2P Pattern File Update ............................................. 322

Appendix D .............................................................................. 323

Create a Custom Block Page ........................................................ 323

Part I: Modify the R3000 ......................................................... 323

1. Enable block page redirection....................................... 323

Option 1: Modify the back end .................................... 323

Option 2: Modify the GUI ............................................ 324

2. Exclude filtering <server for block page> IP.................. 324

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xviii 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE

Part II: Customize the Block Page .......................................... 325

1. Set up a Web server ..................................................... 325

2. Create a customized block page................................... 325

Show 8e6’s information in the block page (optional) .. 325

Implement the “further option” (optional) .................... 326

Customized block page examples .............................. 326

Part III: Restart the R3000 ...................................................... 326

Reference ............................................................................... 327

HTML ................................................................................ 327

CGI written in Perl ............................................................. 329

Embed data in query string......................................... 329

Use Java Script to post form data............................... 330

CGI written in C................................................................. 332

Appendix E .............................................................................. 338

Override Pop-up Blockers ............................................................. 338

Yahoo! Toolbar Pop-up Blocker .................................................... 339

If Pop-up Blocking is Enabled ................................................. 339

Add Override Account to the White List .................................. 339

Google Toolbar Pop-up Blocker .................................................... 341

If Pop-up Blocking is Enabled ................................................. 341

Add Override Account to the White List .................................. 341

AdwareSafe Pop-up Blocker ......................................................... 342

If Pop-up Blocking is Enabled ................................................. 342

Temporarily Disable Pop-up Blocking ..................................... 342

Mozilla Firefox Pop-up Blocker ..................................................... 343

Add Override Account to the White List .................................. 343

Windows XP SP2 Pop-up Blocker ................................................ 344

Set up Pop-up Blocking .......................................................... 344

Use the Internet Options dialog box.................................. 344

Temporarily Disable Pop-up Blocking ..................................... 345

Use the IE Toolbar ............................................................ 346

Set up the Information Bar.......................................... 347

Access your Override Account ................................... 347

Appendix F ............................................................................... 349

Glossary ........................................................................................ 349

INDEX .......................................................................355

INTRODUCTORY SECTION R3000 ENTERPRISE FILTER

8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE 1

INTRODUCTORY SECTION

R3000 Enterprise Filter

8e6 Technologies’ R3000 Enterprise Filter offers an

enhanced solution for Internet filtering on a network, based

on the methodologies employed by the company’s R2000

Enterprise Edition and R2000 Authentication Module prod-

ucts. As with these applications, the R3000 tracks each

user’s online activity, and can be configured to block

specific Web sites or service ports, thereby protecting your

organization against lost productivity, network bandwidth

issues, and possible legal problems that can result from the

misuse of Internet resources.

In addition to many of the basic features of the R2000 series

products, the R3000 provides expanded library categories,

instant message and peer-to-peer blocking, user authenti-

cation, and a newly-designed Administrator Graphical User

Interface (GUI) with more intuitive screens and fields for

greater ease of use when configuring and maintaining the

server, as well as managing user and group filtering profiles.

About this Manual

The R3000 Enterprise Filter User Guide primarily addresses

the network administrator designated to configure and

manage the R3000 server on the network. This adminis-

trator is referred to as the “global administrator” throughout

this manual. In part, this manual also addresses administra-

tors who manage user groups on the network. These

administrators are referred to as “group administrators”

throughout this manual. Additional information is provided

for administrators of networks that use the R3000 with 8e6’s

Enterprise Reporter (ER) for both filtering and reporting.

INTRODUCTORY SECTION ABOUT THIS MANUAL

2 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE

See the R3000 Authentication User Guide at http://

www.8e6.com/docs/r3000_auth_ug.pdf for information

on authentication.

This manual is organized into the following sections:

• Introductory Section - This section is comprised of an

overview on filtering, Web access logging, instant

messaging and peer-to-peer blocking, and synchronizing

multiple R3000 units. This section also provides informa-

tion on how to use this manual to help you configure the

R3000.

• Global Administrator Section - This section includes

information for the global administrator—who has all

rights and permissions on the R3000 box—to create

group administrator accounts, and to make configura-

tions that will enable the R3000 to filter the entire

network.

• Group Administrator Section - This section includes

information for administrators authorized by the global

administrator to manage profiles of designated groups

and their associated users on the R3000. Group admin-

istrators also have rights to access certain library cate-

gory functions.

• Technical Support / Product Warranties Section -

This section contains information on technical support

and product warranties

• Appendices - Appendix A provides information on

configuring the R3000 to work with 8e6’s Enterprise

Reporter (ER) application. Appendix B includes formats

and rules used in the filtering profile file. Appendix C

provides a list of messages that display when 8e6’s

executable program “Traveler” is launched and attempts

to download updates to the R3000 server. Appendix D

includes information on creating a customized block

page. Appendix E provides tips on how to override pop-

up windows with pop-up blocker software installed.

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8e6 Technologies Enterprise Filter Authentication R3000 User manual

8e6 Technologies Enterprise Filter Authentication R3000 User manual

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