Aastra OPENPHONE 65 User manual

OpenPhone 61, 63, 65

on the OpenCom 100 and Aastra 800

Communications Systems

User Guide

Welcome to Aastra

Thank you for choosing this Aastra product. Our product meets the strictest

requirements with regard to quality and design.

This user guide will show you how to use your OpenPhone 61, 63 or 65 and answer

most of the questions that may arise.

If you require further technical support or information about other Aastra

products, please refer to our website at http://www.aastra.de or

http://www.aastra.com. It provides additional notes and tips on the product.

We hope you enjoy using OpenPhone.

Aastra 800 and OpenCom 100

This user guide applies to the Aastra 800 and OpenCom 100 communications

systems.

The OpenCom 100 product family comprises the OpenCom 130, OpenCom 131,

OpenCom 150, OpenCom 510 and OpenCom X320 communications systems.

If individual features differ on the systems, a reference is made in this user guide.

OpenPhone 61

OpenPhone 63

A

B

C

D

E

F

J

K

L

G

H

I

M

N

O

T

U

V

W

X

Z

Y

P

Q

S

R

E-Mail Toggle Conference Follow me Secretary

OpenPhone 61

& Hermann

E-Mail

Toggle

Conference

Follow me

Secretary

OpenPhone 63

& 31

Charges

Telephone lock

Internal dialling 01:57

OpenPhone 65

Add-on device for the OpenPhone 65

OpenPhone 65

& 33

Missed calls

E-Mail

Appointments

Voicebox mess.

Transfer

Charges

Messenger

Time control

Internal dialling

12:35

Fri.22.Feb.02

Charges

Toggle

Conference

E-Mail

Appointments

1

Contents

1. System Telephones on the OpenCom 100 / Aastra 800 . . . . . . . . 7

1.1 Using Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.1.1 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

1.1.2 Installation Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.1.3 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.1.4 Adjusting the Inclination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.1.5 Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.1.6 Labelling the Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

1.2 Add-ons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

1.2.1 U

pn

Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

1.2.2 a/b Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

1.2.3 Audio Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

1.3 Key Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

1.3.1 Dial Keypad with ABC Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

1.3.2 Call Key 1 of the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

1.3.3 Call Keys with Other Telephone Numbers. . . . . . . . . . . . . . . . . . . . . . . . .17

1.3.4 MenuCard Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

1.3.5 Info Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

1.3.6 ABC Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

1.3.7 Arrow Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

1.3.8 OK Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

1.3.9 Redial Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

1.3.10 Enquiry Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

1.3.11 Hands-Free/Open-Listening Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

1.3.12 Disconnect Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

1.3.13 Muting Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

1.3.14 C Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

1.3.15 Plus/Minus Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

1.3.16 ESC Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

1.3.17 Programmable Keys with LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

1.4 Display and MenuCards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

1.4.1 Changing the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

1.4.2 Info Line(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

1.4.3 Key Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

1.4.4 MenuCard Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

1.4.5 Invoking MenuCards and Selecting Items from the List. . . . . . . . . . . .25

1.4.6 Setting Windows and their Characteristics. . . . . . . . . . . . . . . . . . . . . . . .26

2

1.4.7 Toggling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

1.4.8 Entering/Deleting Digits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

1.4.9 Deleting Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

1.4.10 Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

1.4.11 Automatic Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

1.5 The Keypad Module on the OpenPhone 65. . . . . . . . . . . . . . . . . . . . . . . 30

1.5.1 Selecting the Function Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

1.5.2 Operating the Keypad Module Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

1.6 External Audio Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

1.6.1 Configuring Audio Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

1.6.2 Using the Audio Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

2. Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

2.1 General Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

2.1.1 Internal and External Telephone Numbers. . . . . . . . . . . . . . . . . . . . . . . . 34

2.1.2 Signalling on the Call Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

2.1.3 Calls in the Call-waiting Queue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

2.1.4 Block Dialling/Automatic Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

2.1.5 DTMF Postdial/VF Signalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

2.1.6 Muting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

2.1.7 Call-charge Display, Duration Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

2.1.8 Adjusting the Volume with the Plus/Minus Key . . . . . . . . . . . . . . . . . . . 37

2.1.9 Redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

2.1.10 Hands-free, Open-listening Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

2.1.11 Blocked/Unblocked Telephone Numbers. . . . . . . . . . . . . . . . . . . . . . . . . 39

2.1.12 Telephone Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

2.1.13 Keypad Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

2.1.14 Least Cost Routing (LCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

2.1.15 Transmission of Call Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

2.1.16 MenuCards Before and During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

2.1.17 MenuCard “Selection” in the Idle State . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

2.2 Making External/Internal Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

2.2.1 Manual or Automatic Trunk Line Seizure . . . . . . . . . . . . . . . . . . . . . . . . . 44

2.2.2 Making an External Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

2.2.3 Making an Internal Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

2.2.4 Using Destination Keys to Make Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

2.2.5 Using Routes to Make Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

2.2.6 Busy Display for Bundles and Routes on the System Telephone . . . 46

2.2.7 Ending Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

2.2.8 MenuCard “Conversation” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

3

2.2.9 MenuCard “Busy” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

2.3 Accepting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

2.3.1 By Lifting the Handset or Pressing a Key . . . . . . . . . . . . . . . . . . . . . . . . . .50

2.3.2 Automatic Call Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

2.3.3 During Another Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

2.3.4 MenuCard “Call waiting” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

2.3.5 MenuCard “Call” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

2.3.6 Voicebox Queries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

2.4 Enquiry, Toggling, Transfer and Conference. . . . . . . . . . . . . . . . . . . . . . .54

2.4.1 Enquiry/Toggling by means of the R-Key or Another Call Key. . . . . .54

2.4.2 Transferring an Internal/External Call to an Internal Subscriber . . . .54

2.4.3 Transferring an External Call to an External Subscriber . . . . . . . . . . . .55

2.4.4 MenuCard “Subscr (Subscriber) on hold” . . . . . . . . . . . . . . . . . . . . . . . . .56

2.4.5 Internal/External Three-Party Conference. . . . . . . . . . . . . . . . . . . . . . . . .56

2.4.6 MenuCard “Conference” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

2.5 Special Calls/Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

2.5.1 Accepting an Appointment Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

2.5.2 Baby Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

2.5.3 Announcements (with and without Intercom) . . . . . . . . . . . . . . . . . . . .58

2.5.4 Answering a Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

2.5.5 Forwarding Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

2.5.6 Doorbell, Door Opener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

2.5.7 Entrance Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

2.6 Making Calls from the Telephone Book . . . . . . . . . . . . . . . . . . . . . . . . . . .64

2.6.1 The Telephone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

2.6.2 MenuCard “Phone book” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

2.6.3 Speed Dialling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

2.6.4 Add Phone Numbers to Telephone Book from Lists or

during a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

3. Team Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

3.1 Managing Calls in a Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

3.1.1 Making External/Internal Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

3.1.2 Accepting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

3.1.3 Enquiry, Toggling and Transferring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

3.2 Programming the Call Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

3.2.1 MenuCard “Prog. call key” (Trunk Key) . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

3.2.2 MenuCard “Prog. team key” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

4

3.2.3 MenuCard “Prog. busy key” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

3.2.4 Direct-call Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

4. Remote-controlled Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

4.1 Remote-controlled Dialling (Call Through) . . . . . . . . . . . . . . . . . . . . . . . 76

4.2 Remote-programmable Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . 77

4.3 Remote-programmable Voicebox Configuration and Query. . . . . . . 77

4.4 Setting up an Internet Connection from Remote

(ISP Trigger Call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

5. Features and MenuCards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

5.1 How to Set Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

5.1.1 Using MenuCards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

5.1.2 Using Programmed Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

5.1.3 Using the Star and Hash Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

5.2 Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

5.2.1 MenuCard “Main menu” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

5.2.2 MenuCard “Calls”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

5.2.3 MenuCard “Call Forwarding”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

5.2.4 MenuCard “Messages”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

5.2.5 MenuCard “Phone Settings” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

5.2.6 MenuCard “Protection” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

5.2.7 MenuCard “Connections”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

5.2.8 MenuCard “Phone Book” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

5.2.9 MenuCard “Applications” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

5.2.10 MenuCard “Central Settings”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

5.3 Shortcut Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

5.3.1 MenuCard “Info” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

5.3.2 MenuCard “Active Features” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

5.3.3 MenuCard “Prog. call key” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

5.3.4 MenuCard “Prog. team key”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

5.3.5 MenuCard “Prog. busy key” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

5.4 Programming Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

5.4.1 Programming Call Numbers (Destinations) . . . . . . . . . . . . . . . . . . . . . .104

5.4.2 Programming Functions (Features). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

5.4.3 Stacking or Linking Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

5.4.4 Status Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

5.4.5 Feature Key “Device Busy” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

5

6. Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

6.1 CE Symbol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

6.2 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

6.3 Notes on Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

6.4 Tones and Ringer Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

6.5 MenuCards in the Idle State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

6

System Telephones on the OpenCom 100 / Aastra 800

7

1. System Telephones on

the OpenCom 100 / Aastra 800

The OpenPhone 61, OpenPhone 63 and OpenPhone 65 are corded system

telephones that you can operate on your OpenCom 100 / Aastra 800 communica-

tions system. The novel MenuCard display makes your telephone easy to

operate and gives you fast access to your system’s wide range of different func-

tions and features.

The OpenPhone 63 and the OpenPhone 65 have the same functionality, the only

difference being the size of the display and the number of programmable keys

available. Furthermore, the OpenPhone 65 can be expanded by means of an add-

on keypad module with a display. The OpenPhone 63 and the OpenPhone 65 can

be fitted with various adapters to meet a wide range of specific requirements.

The OpenPhone 63 and the OpenPhone 65 are also available as IP telephones

(OpenPhone 63 IP and OpenPhone 65 IP). These telephones have the same func-

tionality as the standard system telephones. All of the functions described in this

guide are also available for the IP telephones.

You can activate the features and program functions on the telephones them-

selves, or equally conveniently, use the Configurator of the OpenCom 100 /

Aastra 800.

Familiarise yourself with your telephone. Using this guide, you will learn how to

use many new functions that make communication and organisation easier.

The Glossary

Should you need further information about any system features described in this

user guide, please read the Glossary which comes with your communications

system.

You Need Authorisation

Most of the features mentioned in this user guide are only available to you if you

have the appropriate authorisation. This will be set up by your system adminis-

trator when configuring the communications system.

If you are unable to use a particular feature or have any questions, consult your

system administrator.

System Telephones on the OpenCom 100 / Aastra 800 Using Your Telephone

8

Dealing with Malfunctions

Please refer to the chapter entitled “Frequently Asked Questions” in the “Mounting

and Commissioning” user guide for tips on how you can deal with any faults you

may experience with your telephone.

1.1 Using Your Telephone

1.1.1 Safety Precautions

The CE symbol on the product confirms that it meets the European guidelines on

user safety and electromagnetic compatibility valid at the time of authorisation.

WARNING! Do not open the telephone or the connected accessories,

as this could lead to you touching live parts.

Note: Repairs must only be carried out by authorised pers-

onnel.

■ Keep fluids and chemicals away from the telephone and its accessories.

■ Use only the AC adapter plug included in the delivery (if necessary).

■ Do not use AC adapter plugs that show visible damage (e.g. cracks in the

housing).

1.1.2 Installation Site

Do not install the telephone or its accessories

■ near water, moisture or in damp locations;

■ near sources of heat or in direct sunlight;

■ in unventilated rooms;

■ near devices that generate strong magnetic fields, electrical devices, fluo-

rescent lamps, computers, radios or television sets;

System Telephones on the OpenCom 100 / Aastra 800 Using Your Telephone

9

■ in dusty places or places subjected to vibrations, shocks or extreme temper-

ature fluctuations.

Place the telephones on a non-slip surface. The surface finish of your furniture may

affect the telephone’s pedestals, softening them and causing them to leave unde-

sirable marks on your furniture.

1.1.3 Cleaning

Simply wipe your telephone with an antistatic or slightly damp cloth. Never use a

dry cloth or a cleaning agent.

1.1.4 Adjusting the Inclination

Pull the pedestals out (1) and turn them forwards or backwards (2) (two settings

are possible). Then push them back in again to fix their position (3).

1.1.5 Wall Mounting

To mount your telephone to the wall, remove the pedestals by pulling them out

sideways, and insert them in the two recesses on the bottom of the telephone so

that it will hang directly against the wall later. Using a screwdriver, pry the

retention pin (1) for the handset out of its receptacle, turn it upside down (2) and

insert it again.

1

2

3

System Telephones on the OpenCom 100 / Aastra 800 Using Your Telephone

10

To mount your telephone to the wall, drill two holes at the following distance

apart:

Insert 6 mm screws in the holes, making sure their heads protrude 2.5 to 3 mm

from the wall and mount the telephone onto the screws.

1.1.6 Labelling the Keys

The five keys to the right of the display of the OpenPhone 63can be programmed

as call keys or programmed with destinations or functions. The programming/

assignment does not appear in the display. The OpenPhone 61 has five program-

mable keys below the display. Their assignment also does not have display support.

Inserting Label Strips

Label strips are supplied for the corresponding labelling. Proceed as follows to

label the insert:

OpenPhone 61 120 mm

OpenPhone 63 155 mm

OpenPhone 65 184 mm

1

2

3

System Telephones on the OpenCom 100 / Aastra 800 Add-ons

11

■ Press down slightly on the bottom part of the cover, sliding it downwards so

that the top part of the cover snaps out and you can remove this and take out

the label strip. On the OpenPhone 61 slide the cover to the right to remove it.

■ Replace the printed strips.

■ To replace the cover, insert it in the slot, then slide it down and finally slide it up

until the catches snap into place. On the OpenPhone 61 you place the cover in

the slot and slide it to the left until it snaps into place.

Printing Label Strips

Using the Configurator of the Web console, you can print the labels for a selected

system telephone with the current key assignment (Telephony: Devices: System

phones menu).

Labelling Function Keys

If you have programmed a function key then you can enter a label for this key

which will be shown in the display. You will find further information in the section

Programming a Function onto a Key starting on page 106.

1.2 Add-ons

On the back of the OpenPhone 63 and the OpenPhone 65you will find sockets to

which add-ons and accessories can be connected, either directly or via various

adapters:

■ one socket on the OpenPhone 63, and

■ two sockets on the OpenPhone 65.

The following components are supported by the OpenCom 100 / Aastra 800:

■ U

pn

adapter

■ a/b adapter

■ Power supply

(on a U

pn

adapter and on an a/b adapter)

■ Audio adapter

System Telephones on the OpenCom 100 / Aastra 800 Add-ons

12

The OpenPhone 63 and the OpenPhone 65 can be expanded as follows:

■ the OpenPhone 65 by up to three keypad modules.

Keypads are connected directly to the telephone (i.e. without adapters).

Please refer to the chapter entitled The Keypad Module on the OpenPhone 65

starting on page 30.

■ OpenPhone 63 and OpenPhone 65 can each be expanded by the connection

of a second OpenPhone.

A second telephone is connected via a U

pn

adapter and in addition via an AC

adapter, if this is necessary. Only a limited number of system telephones can be

connected in this way for operation as second telephones.

■ OpenPhone 63 and OpenPhone 65 can each be expanded by various types of

external audio equipment, e.g. a headset or an external active speaker.

Connection is via an audio adapter.

Please refer to the chapter entitled External Audio Devices starting on page 31.

The operating range of such add-ons depends on the maximum power of the U

pn

interface of the communications system, and on the power consumption of the

respective equipment. The range can be increased by the deployment of sec-

ondary AC adapters. For the relevant technical details and a complete overview of

the various equipment combinations that you can configure, please refer to the

chapter entitled “Accessories and Adapters” in the “Mounting and Commis-

sioning” user guide. Please also refer to the information on the scope of available

features in expanded equipment combinations.

Note: Secondary devices are activated by the communica-

tions system. The communications system detects whenever

there are two adapters of the same type on an

OpenPhone 65. This is not permitted, and for this reason,

they are not released for operation.

CAUTION! Protect your equipment against static discharge!

Static electricity can damage the sensitive components of the OpenCom 100 /

Aastra 800. To avoid such damage when connecting add-ons, you must first dis-

System Telephones on the OpenCom 100 / Aastra 800 Add-ons

13

charge the static electricity from your body. Work only in an antistatic envi-

ronment. If possible, use conducting pads or antistatic mats.

1.2.1 U

pn

Adapter

A U

pn

adapter is an adapter with a U

pn

interface (1) for connecting an additional

OpenPhone, and a socket for an AC adapter (2).

You can use the AC adapter on the OpenPhone 63 and on the OpenPhone 65.

Note: Please operate only the AC adapter with the part no.

4505759 on the U

pn

adapter (in Britain operate only the AC

adapter with the part no. 4510694).

U

pn

adapter on the back of the OpenPhone 63

In order to install an adapter, you have to remove the cover from the back of the

OpenPhone. Insert the U

pn

adapter in the socket until it snaps into place. It is pos-

sible to install adapters during operation: you do not have to disconnect the tele-

phone from the system in order to do this.

Note: In the case of a OpenPhone 65 you can plug a U

pn

adapter into either of the two sockets. However, you can only

operate one U

pn

adapter on each OpenPhone 65.

Using the U

pn

adapter you can connect an additional OpenPhone 63 or

OpenPhone 65as a second telephone. A second telephone connected via a U

pn

adapter is completely independent of the first one. Connection via adapter is not a

parallel connection.

When connecting a second telephone, you require a UP cable. Use this cable to

connect the additional OpenPhone to the U

pn

adapter (1) on the first telephone.

The 2-wire UP cable must not exceed 30 m in length. Depending on the length of

the cable and the type of OpenPhone connected as a second telephone, there

2

1

System Telephones on the OpenCom 100 / Aastra 800 Add-ons

14

may be insufficient feed power. This could result in a decrease of the ringer volume

and the open listening/hands-free volume of the second telephone. The feed

power can be increased by connecting an external AC adapter (2).

Note: U

pn

adapters on the communications system can only

be operated on telephones directly connected to the sys-

tem. A U

pn

adapter is not permitted on a second telephone.

1.2.2 a/b Adapter

Using an a/b adapter, you can connect analogue telephones to the OpenPhone 63

and OpenPhone 65 system telephones.

Technical Data

■ Dialling mode: DTMF

■ CLIP is not supported on connected analogue telephones.

■ Charge impulses are not transmitted, and charges are therefore not displayed

on analogue telephones.

Notes on Connecting a/b Adapters

The connection of an a/b adapter exceeds the feed power of the U

pn

port (3 W),

regardless of the range. For this reason you also have to connect a power supply to

the a/b adapter.

Note: Use the power supply with the part number 4505759;

in Britain the power supply with the part number 4510694.

You can connect one a/b adapter to an OpenPhone 63 or an OpenPhone 65.

You can connect one a/b adapter and one U

pn

adapter to an OpenPhone 65. On

the telephone connected via the U

pn

adapter, a OpenPhone 63 for example, no a/b

adapter can be operated. If you combine an OpenPhone 65 via an a/b adapter and

a U

pn

adapter with two other telephones (i.e. three telephones altogether), you

can make calls on a maximum of two of them simultaneously.

CLIP = Calling Line Identification Presentation: Displays the telephone number of the

caller.

System Telephones on the OpenCom 100 / Aastra 800 Add-ons

15

1.2.3 Audio Adapter

The audio adapter is an adapter accessory with various sockets for connecting

external audio and signalling equipment.

You can use audio adapters on the OpenPhone 63 and on the OpenPhone 65 to

connect audio equipment and various accessories. The following interfaces are

available for external analogue equipment:

■ one 4-pole socket (1):

for connecting an ear cap, a second handset, a headset, an external active loud-

speaker, headphones or an external microphone

■ one stereo socket (2):

for connecting recording equipment

■ one dummy socket (3):

for a doorbell input

This connection is currently not supported by the OpenCom 100 / Aastra 800,

as the system uses a separate doorbell input.

■ one 6-pole socket (4):

for connecting a door display (a “door busy” indicator)

Note: The “door busy” indicator and the recording equip-

ment are switched by the same relay. Although they can be

connected in parallel, they cannot be switched separately.

Audio adapter on the back of an OpenPhone 63

1 2

3 4

System Telephones on the OpenCom 100 / Aastra 800 Key Assignments

16

The safe operation of equipment in combination with audio equipment can only

be guaranteed when you use certified, original accessories. In order to avoid inval-

idating liability and warranty, connect only audio equipment certified for this

purpose via the audio adapter. You will find a list of such equipment in the

“Mounting and Commissioning” user guide. For further information, please

contact your Aastra Sales Department.

In order to install an adapter, you have to remove the cover from the back of the

OpenPhone. Insert the audio adapter in the socket until it snaps into place. It is

possible to install adapters during operation: you do not have to disconnect the

telephone from the communications system.

Connect the external equipment appropriately according to type.

Note: In the case of an OpenPhone 65, you can plug the

audio adapter into either of the two sockets. However, only

one audio adapter can be operated on each OpenPhone 65.

1.3 Key Assignments

Note: Some of the keys have dual functionality (depending

on whether you simply press the key or press and hold it).

The keys are assigned on the telephone itself or via the Con-

figurator on the Web console.

The “MenuCards” described in what follows are windows that are displayed for the

purpose of setting features and functions. For more details, refer to the section

entitled Display and MenuCards starting on page 22.

1.3.1 Dial Keypad with ABC Assignment

This is for dialling telephone numbers or entering text. The key label does

not show all the available letters and special characters. For more information,

refer to the section entitled Entering Text on page 28.

1.3.2 Call Key 1 of the Telephone

The first of the keys allocated to the display (only one key on the

OpenPhone 61) is occupied by your internal telephone number (main number).

This internal number is assigned an external number at which you can be reached.

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Aastra OPENPHONE 65, OPENPHONE 61, OPENPHONE 63 User manual

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