British Telecom DIVERSE 6250 User manual

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

User Guide

BT DIVERSE 6250

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

■ Directory lets you store up to 100 names and numbers

for easy dialling.

■ Copy the whole directory or individual entries to and

from your mobile phone SIM card.

■ Headset lets you keep your hands free for other tasks

while making and receiving calls.

■ Send and receive SMS text messages.

■ Caller Display lets you see who’s calling and your phone

stores details of the last 30 callers in a Calls list. Caller

Display requires subscription.

■ Answering machine can be operated from the handset,

at the base or by remote access from another phone.

■ Expandable system. You can have up to 6 GAP

compatible handsets registered to your BT Diverse 6250

base. Make internal calls between two handsets while a

third is on an external call.

■ Digital call clarity with up to 300m range outdoors and

up to 50m indoors (in ideal conditions).

Welcome…

to your BT Diverse 6250 digital

cordless telephone answering

machine

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

Section

This User Guide provides you with all

the information you need to get the

most from your phone.

You must first set up your machine

before you can use it. This doesn’t

take long as it is easy to do. Just

follow the simple instructions on the

next few pages.

■ Need help?

If you have any problems setting up or using your

BT Diverse 6250, contact the Helpline on 0870 240

3962 or email [email protected]

Alternatively, you may find the answer in ‘Help’ at the

back of this guide.

■ Hearing aid?

Please note that the BT Diverse 6250 works by sending

radio signals between the base and handset. These

signals may interfere with some hearing aids, causing a

humming noise.

Got everything?

■ BT Diverse 6200

handset

■ BT Diverse 6250 base

■ Mains power adaptor

■ Telephone line cord

■ Belt clip

■ Headset

■ 2 x AAA rechargeable

batteries

If you have purchased

a BT Diverse 6250

multiple pack you will

also have the following

for each additional

handset:

■ BT Diverse 6200 charger

■ 2 x AAA NiMH

rechargeable batteries

■ Mains power adaptor for

the charger

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

Getting started . . . . . . . . . . . . . . . . . .8

Location . . . . . . . . . . . . . . . . . . . . . . .8

Setting up . . . . . . . . . . . . . . . . . . . . . .8

Battery low warning . . . . . . . . . . . . . . .9

Getting to know your phone . . . . . . .12

Handset . . . . . . . . . . . . . . . . . . . . . . .12

Main display icons . . . . . . . . . . . . . . . .13

Base . . . . . . . . . . . . . . . . . . . . . . . . . .14

Navigating the menus . . . . . . . . . . . . .15

Menu map . . . . . . . . . . . . . . . . . . . . . .16

Using your phone . . . . . . . . . . . . . . . .17

Switch handset on and off . . . . . . . . . .17

Handset ringer on/off . . . . . . . . . . . . .17

Making calls . . . . . . . . . . . . . . . . . . . .17

Handsfree . . . . . . . . . . . . . . . . . . . . . .18

Headset . . . . . . . . . . . . . . . . . . . . . . .18

Volume . . . . . . . . . . . . . . . . . . . . . . . .19

Secrecy . . . . . . . . . . . . . . . . . . . . . . . .19

Redial . . . . . . . . . . . . . . . . . . . . . . . . .19

Keypad lock . . . . . . . . . . . . . . . . . . . . .21

Quick access to messages . . . . . . . . . .21

SMS text messages . . . . . . . . . . . . . . .21

Messages on the

answering machine . . . . . . . . . . . . . . .22

Calls . . . . . . . . . . . . . . . . . . . . . . . . . .22

Directory . . . . . . . . . . . . . . . . . . . . . . .22

Open the directory . . . . . . . . . . . . . . .23

Entering names . . . . . . . . . . . . . . . . . .23

Writing tips . . . . . . . . . . . . . . . . . . . . .23

Character map . . . . . . . . . . . . . . . . . .24

New directory entry . . . . . . . . . . . . . . .24

Insert a pause into a directory entry . . .25

Dial from the directory . . . . . . . . . . . .25

View a directory entry . . . . . . . . . . . . .25

Copy an entry to another handset . . . .26

Copy the entire directory to

another handset . . . . . . . . . . . . . . . . .26

Edit an entry . . . . . . . . . . . . . . . . . . . .27

Delete an entry . . . . . . . . . . . . . . . . . .27

Delete the entire directory . . . . . . . . . .28

Copy to/from SIM card . . . . . . . . . . . . .28

Internal calls . . . . . . . . . . . . . . . . . . . .29

Call another handset . . . . . . . . . . . . . .30

Transfer a call to another handset . . . .30

Put a caller on hold and call

another handset . . . . . . . . . . . . . . . . .30

Conference call . . . . . . . . . . . . . . . . . .31

Caller Display . . . . . . . . . . . . . . . . . .32

Calls list . . . . . . . . . . . . . . . . . . . . . . .32

View the calls list . . . . . . . . . . . . . . . . .32

Dial from the calls list . . . . . . . . . . . . .33

4

In this guide

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

5In this guide

Copy a number to the directory . . . . . .33

Delete an entry in the calls list . . . . . . .33

Delete the entire calls list . . . . . . . . . .34

BT Calling Features . . . . . . . . . . . . . .35

BT Directory Enquiries . . . . . . . . . . . . .35

Call Divert On . . . . . . . . . . . . . . . . . . .35

Call Divert Off . . . . . . . . . . . . . . . . . . .36

Check Divert . . . . . . . . . . . . . . . . . . . .36

Call Waiting On . . . . . . . . . . . . . . . . . .36

Call Waiting Off . . . . . . . . . . . . . . . . . .36

Check Call Waiting . . . . . . . . . . . . . . .37

BT Helpdesk . . . . . . . . . . . . . . . . . . . .37

SMS text messages . . . . . . . . . . . . . .38

Subscribe to SMS service . . . . . . . . . . .38

Cost of fixed line service . . . . . . . . . . .39

Send an SMS text message . . . . . . . . .39

Receiving a call while writing a text . . .40

Sent messages in the Outbox . . . . . . .41

Saved messages in the Drafts folder . .41

Entering text . . . . . . . . . . . . . . . . . . . .41

Special characters . . . . . . . . . . . . . . . .41

Writing tips . . . . . . . . . . . . . . . . . . . . .42

SMS templates . . . . . . . . . . . . . . . . . .42

Edit SMS template . . . . . . . . . . . . . . . .43

Delete SMS template . . . . . . . . . . . . . .43

Read, edit and send

draft SMS messages . . . . . . . . . . . . . .44

Reading SMS text messages . . . . . . . .45

SMS Alert . . . . . . . . . . . . . . . . . . . . . .46

SMS Service Centre numbers . . . . . . . .46

Adding or changing

SMS Service Centre numbers . . . . . . . .47

Select a Send Service Centre number . .47

SMS User Areas . . . . . . . . . . . . . . . . . .48

Setting up a user area . . . . . . . . . . . . .48

Send a text to an SMS user area . . . . .49

Open an SMS user area . . . . . . . . . . . .49

Handset settings . . . . . . . . . . . . . . . .50

Ringer melody and volume . . . . . . . . .50

Screen font and contrast . . . . . . . . . . .50

Handset name . . . . . . . . . . . . . . . . . .51

Handset beeps . . . . . . . . . . . . . . . . . .52

Auto talk . . . . . . . . . . . . . . . . . . . . . . .52

Select base . . . . . . . . . . . . . . . . . . . . .53

Base settings . . . . . . . . . . . . . . . . . . .54

Ringer melody and volume . . . . . . . . .54

Dialling mode . . . . . . . . . . . . . . . . . . .54

Music on hold . . . . . . . . . . . . . . . . . . .55

System PIN . . . . . . . . . . . . . . . . . . . . .55

Repeater mode . . . . . . . . . . . . . . . . . .56

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

Calendar/Clock . . . . . . . . . . . . . . . . . .57

Appointment reminder . . . . . . . . . . . .57

Alarm . . . . . . . . . . . . . . . . . . . . . . . . .58

Time & Date . . . . . . . . . . . . . . . . . . . .59

Answering machine . . . . . . . . . . . . . .60

Date and time . . . . . . . . . . . . . . . . . . .60

Operating from a handset . . . . . . . . . .61

Switch on/off . . . . . . . . . . . . . . . . . . . .61

Outgoing messages . . . . . . . . . . . . . . .61

Answer & Record . . . . . . . . . . . . . . . . .62

Answer Only . . . . . . . . . . . . . . . . . . . .62

Record your own outgoing message . . .62

Play outgoing message . . . . . . . . . . . .63

Answer delay . . . . . . . . . . . . . . . . . . . .64

Audible message alert . . . . . . . . . . . . .64

New message display . . . . . . . . . . . . . .64

Quick access to your messages . . . . . .65

Play, pause, delete, volume . . . . . . . . .65

Delete all messages . . . . . . . . . . . . . . .66

Record a memo . . . . . . . . . . . . . . . . . .66

Call screening with a handset . . . . . . . .67

Call screening at the base . . . . . . . . . .67

Answering machine settings . . . . . . . .68

Memory full . . . . . . . . . . . . . . . . . . . . .69

Operating the answering machine

at the base . . . . . . . . . . . . . . . . . . . . .69

Switch on/off . . . . . . . . . . . . . . . . . . . .69

Loudspeaker volume . . . . . . . . . . . . . .69

Message indicator . . . . . . . . . . . . . . . .70

Play, repeat, skip, delete . . . . . . . . . . .70

Remote access . . . . . . . . . . . . . . . . . .71

Security PIN . . . . . . . . . . . . . . . . . . . .71

Switch on answering machine

remotely . . . . . . . . . . . . . . . . . . . . . . .71

Time saver . . . . . . . . . . . . . . . . . . . . .71

Operating your answering machine

from another phone . . . . . . . . . . . . . . .72

Message indicator . . . . . . . . . . . . . . . .73

Additional handsets and bases . . . . . .74

Registering additional handsets . . . . . .74

Register a new BT Diverse 6200

handset to your BT Diverse 6250

base . . . . . . . . . . . . . . . . . . . . . . . . . .74

Register your handset to

another base . . . . . . . . . . . . . . . . . . . .75

Select a base . . . . . . . . . . . . . . . . . . . .76

De-register handset . . . . . . . . . . . . . . .76

Help . . . . . . . . . . . . . . . . . . . . . . . . . .77

Helpline . . . . . . . . . . . . . . . . . . . . . . .81

For your records . . . . . . . . . . . . . . . . .82

6 In this guide

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

General information . . . . . . . . . . . . . .83

Safety . . . . . . . . . . . . . . . . . . . . . . . . .83

Cleaning . . . . . . . . . . . . . . . . . . . . . . .84

Environmental . . . . . . . . . . . . . . . . . . .84

Connecting to a switchboard . . . . . . . .85

Guarantee . . . . . . . . . . . . . . . . . . . . . .85

Additional/Replacement items . . . . . . .87

How many telephones can you have? . .87

R&TTE . . . . . . . . . . . . . . . . . . . . . . . .87

7In this guide

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

WARNING

Do not place your BT Diverse 6250

in the bathroom or other humid

areas.

Handset range

The BT Diverse 6250 has a range

of 300 metres outdoors when there

is a clear line of sight between the

base and the handset. When there

is no clear line of sight between the

base and the handset, e.g. base

indoors and handset either indoors

or outdoors, the range could be

reduced to 50 metres. Thick stone

walls can severely affect the range.

Signal strength

The symbol on your handset

screen indicates when you are in

range. When you are out of range,

it flashes and the screen displays

SEARCHING and there is a beep,

you are out of range.

IMPORTANT

Do not connect the telephone line

until at least one of the handsets is

fully charged.

The base station must be plugged

into the mains power at all times.

Which socket?

Power socket

Telephone line socket

Location

You need to place your BT Diverse 6250 base close

enough to a mains power and telephone socket so that

the cables will reach.

Make sure it is at least 1 metre away from other electrical

appliances to avoid interference.

Your BT Diverse 6250 works by sending radio signals

between the handset and base. The strength of the

signal depends on where you site the base. Putting it as

high as possible ensures the best signal.

Setting up

1. Plug the mains power adaptor into the power socket on

the underside of the base. Plug the other end into the

mains socket. The Power/In Use and message indicator

lights up.

Getting started

Power adaptor cable

8

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

9

2. Batteries will come inserted in the battery compartment.

Pull the plastic tag as instructed to activate the batteries.

3. Charge the handset batteries for at least 16 hours by

placing the handset on the base. The screen shows the

battery icon filling up.

4. Connect the telephone line cord to the base and plug the

other end into the wall socket.

Your BT Diverse 6250 is ready for use.

Battery low warning

When the batteries need

recharging, the handset beeps and

the display shows .

Battery level

The battery symbol shows the

current level

Battery performance

To keep your batteries in the best

condition, leave the handset off

the base for a few hours at a time

(after the initial 16 hour charge).

Running the batteries right down

at least once a week will help them

last as long as possible.

On a full charge, your BT Diverse

6250 handset gives up to 13 hours

talk time or up to 170 hours

standby.

The charge capacity of

rechargeable batteries will reduce

with time as they wear out, giving

the handset less talk/standby time.

Eventually they will need to be

replaced

Batteries and handset may

become warm during charging.

This is normal.

Getting started

Telephone line cord

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

10

Providing you have subscribed to your network’s Caller

Display service, the day and time is automatically set

when you receive your first incoming call.

However, you can also set the day and time manually,

see page 59.

BT Diverse 6250 multiple pack

owners only

Location

You need to place your BT Diverse 6250 charger close

enough to a mains power socket so that the cable will

reach.

Setting up the charger

1. Plug the power adaptor cable into the underside of the

charger.

Getting started

Under no circumstances use non-

rechargeable batteries. Only use

NiMH rechargeable batteries with

a recommended capacity of

750mAh. Using inappropriate

batteries will invalidate your

guarantee and may damage the

telephone.

Helpline

If you are having any difficulties

setting up or using your BT Diverse

6250, please call the BT Diverse

Helpline on 0870 240 3962 or email

[email protected]

Power adaptor cable

2. Plug the power adaptor into the mains wall socket and

switch the power on.

3. Install the 2 x AAA rechargeable batteries supplied into

the handset.

4. Place the handset in the charger and charge the handset

for at least 16 hours.

Follow instructions on page 74 for registering additional

handsets to the BT Diverse 6250 base.

11Getting started

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

Getting to know your phone

Display

Shows the status of your handset.

Menu/Options

Opens the menu, page 15.

Selects on screen options.

Talk/Handsfree

Press to make a call, page 17.

Also used for Handsfree calling,

page 18.

Keypad

R. Recall

For use with switchboards and

certain network services.

LED

When you have missed calls, the

missed calls LED flashes and the

screen tells you there are new calls

in the calls list,page 32.

Navigation

Lets you redial numbers, page 19,

open your text message inbox,

page 44, make internal calls, page

29, open the Calls list, page 32

and adjust the volume during a

call, page 19.

Directory/Options

Opens the directory, page 23

Selects on screen options.

End

Press to end calls.

Also lets you exit from menu.

Headset socket

Lets you plug in a headset,

page 18.

BT

Quick access to a range of

BT Calling Features, page 32.

Handset

12

13

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

Getting to know your phone

Main display icons

Angled – during a call

Moving – incoming call

or caller on hold.

In range. Flashes when

you are out of range.

Keypad lock on.

Shows current battery level.

Handset ringer off.

Answering machine on.

Menu Names

Handset 3

13:33

14

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

Getting to know your phone

2

Base

On/Off/Ans

Switches your

answering machine

on/off, page 69.

Find

Rings all registered

handsets, so you

can find them.

Used to register

additional

handsets.

Skip <

Press once to

repeat current

message, press

again to play the

previous message,

page 70.

Stop

Press to stop

playback or cancel

the current

function, page 70.

Skip >

Press once to play

the next message,

page 70.

Power/In Use

indicator

On when the

power

is connected.

Flashes when line

is in use.

SIM reader

Insert a SIM card for

copying numbers/

names to the

directory, page 28.

Vol + –

Adjust the speaker

volume, page 69.

Play

Message Counter

Shows the number

of messages on

your answering

machine.

Del

Press to delete

messages.

Navigating the menus…

Your BT Diverse 6250 has a menu system which is easy

to use. Each menu leads to a list of options. Have a look

at the menu map on the following page.

Press MENU to open the main menu and use the

navigation button to scroll up or down to the menu you

want. Press the OK option button to access the features

in the menu.

… and selecting menu options

Once the menu list you want is open, use the navigation

button to scroll up or down through the options then

press OK to select the option you want. For example, to

adjust the handset ringer melody for external calls:

1. Press MENU then scroll DOWN to

HANDSET SETTINGS

and press OK. Display shows

RINGER

.

2. Press OK. Display highlights

EXTERNAL

.

Navigate RIGHT or LEFT to display and hear the option.

Press SAVE to confirm.

Go back one level

You can go back to the previous menu level at any time

by pressing the BACK option button.

Getting to know your phone

15

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

16

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

Menu map

Names

New entry

Show details

Delete entry

Edit entry

Copy entry

Copy directory

SIM copy

Delete all

SMS

Messages

Write

messages

Inbox

Drafts

Outbox

Templates

SMS Settings

Answer

Machine

Play messages

Delete

messages

Answer On/Off

Record memo

Outgoing

message

Answer

Settings

Handset

Settings

Ringer

Display

Handset name

Keypad

Auto Talk

Select Base

Base Settings

Ringer

Dialling

Music on hold

System PIN

Repeater

mode

Calendar/

Clock

Appointments

Set Alarm

Time/Date

Registration

Register

Handset

De-Register

H/Set

Getting to know your phone

Exit menu

If you want to exit a menu or the directory, either press

END until the display returns to standby, or press BACK

until the standby screen appears.

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

Note

Press the BACK options button to

go back to the previous step in a

menu. Or press END to cancel and

return the phone to standby.

Call timer

Your handset automatically times

the duration of every external call.

The time is shown during the call

and for a few seconds after the call

has ended.

Switch handset on and off

1. Press and hold to switch the handset off.

2. Press and hold again to switch it back on.

Handset ringer on/off

1. Press and hold to switch the handset ringer off.

Display shows .

2. Press again to switch it back on.

Making calls

Make an external call

1. Press , dial the number. The In Use light on the base

flashes to indicate the line is in use.

Preparatory dialling

1. Enter the number first. If you make a mistake press

CLEAR to delete. Press to dial.

End a call

1. Press or place the handset back on the base.

Using your phone

17

18

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

Handsfree

Handsfree lets you talk to your caller without holding the

handset. It also enables other people in the room to listen

to both sides of your conversation.

1. Press twice. Display shows and you can hear the

dial tone over the handset speaker. Dial the number.

2. To switch the call back to the handset, press .

Headset

1. Remove the rubber bung and plug the headset into the

socket on the side of the handset.

2. Make and receive calls as normal.

Using your phone

Volume

1. During a call, press the navigation button UP or DOWN

to increase or decrease the call volume.

Secrecy

When on a call, you can talk to someone in the same

room without your caller hearing.

1. During a call, press SECRECY. Display shows

SECRECY

ON

. Your caller cannot hear you.

2. Press OFF to resume your call.

Redial

You can redial any of the last ten numbers.

Redial

1. Press . The last number dialled is displayed.

2. Scroll UP or DOWN to the number you want.

3. Press to dial.

Using your phone 19

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

20

BT Diverse 6250 – Issue 2 – Edition 03 – 07.02.05 – 6604

Delete a redial number

1. Press . The last number dialled is displayed.

Scroll UP or DOWN to the number you want.

2. Press OPTIONS,

DELETE CALL

is highlighted.

3. Press OK. The number is deleted. Press to return

to standby.

Save a redial number

You can save a number to the directory.

1. Press . The last number dialled is displayed.

Scroll UP or DOWN to the number you want.

2. Press OPTIONS and scroll DOWN to

SAVE NUMBER

.

Press OK.

3. Enter the NAME (see Entering names page 23).

4. If necessary scroll DOWN to edit the NUMBER then

press SAVE. is displayed and the message that the

name/number is saved. Press to return to standby.

Delete all redial numbers

1. Press . The last number dialled is displayed.

2. Press OPTIONS then scroll DOWN to

DELETE ALL CALLS

and press OK.

DELETE ALL CALLS?

is displayed.

Using your phone

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