ATEN CL5708I User manual

LCD KVM over IP Switch

CL5708I / CL5716I

User Manual

www.aten.com

CL5708I / CL5716I User Manual

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EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in

a residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at their own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including

interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the

party responsible for compliance could void the user’s authority to operate this

equipment.

Warning: Operation of this equipment in a residential environment could

cause radio interference

Achtung: Der Gebrauch dieses Geräts in Wohnumgebung kann

Funkstörungen verursachen.

KCC Statement

RoHS

This product is RoHS compliant.

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User Information

Online Registration

Be sure to register your product at our online support center:

Telephone Support

For telephone support, call this number:

User Notice

All information, documentation, and specifications contained in this manual

are subject to change without prior notification by the manufacturer. The

manufacturer makes no representations or warranties, either expressed or

implied, with respect to the contents hereof and specifically disclaims any

warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed as is.

Should the programs prove defective following their purchase, the buyer (and

not the manufacturer, its distributor, or its dealer), assumes the entire cost of all

necessary servicing, repair and any incidental or consequential damages

resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV

interference caused by unauthorized modifications to this device. It is the

responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation

of this system if the correct operational voltage setting was not selected prior

to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

International http://eservice.aten.com

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

1-949-428-1111

CL5708I / CL5716I User Manual

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Package Contents

Basic Package

The basic CL5708I / CL5716I package consists of:

 1 CL5708I / CL5716I LCD KVM over IP Switch with standard Rack

Mounting Kit

 2 Custom KVM Cable Sets

 1 5-in-1 USB / PS/2 Console Cable

 1 Firmware Upgrade Cable

 1 Power Cord

 1 User Instructions*

Check to make sure that all the components are present and that nothing got

damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation

procedures carefully to prevent any damage to the unit, and/or any of the

devices connected to it.

* Features may have been added to the CL5708I / CL5716I since this manual

was published. Please visit our website to download the most up-to-date

version of the manual.

Manual Date: 2020-08-06

All other brand names and trademarks are the registered property of their respective owners.

CL5708I / CL5716I User Manual

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Contents

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Basic Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Chapter 1.

Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Remote User Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

External Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Chapter 2.

Hardware Setup

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Standard Rack Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Optional Rack Mount Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Single Level Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Cabling Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Daisy Chain Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Chapter 3.

Basic Operation

Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

LCD Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Changing Station Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Hot Plugging External Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . 29

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

USB Peripheral Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Chapter 4.

OSD Operation

OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

OSD Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

OSD Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

OSD Main Screen Headings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

F1: GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

F2: LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

F3: SET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

F5: SKP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

F6: BRC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

F8: LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Chapter 5.

Keyboard Port Operation

Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Invoke Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Number Lock and Minus Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Control and F12 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Remote Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Scroll Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Select the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Invoking Auto Scan: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Skip Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Computer Keyboard / Mouse Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Quick Hotkey Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

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OSD Hotkey Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Port OS Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Set USB Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Restore Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Chapter 6.

Logging In

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

The Windows Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . 62

Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Java Client AP Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . . 66

Connecting – Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Chapter 7.

The User Interface

The Web Browser Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Page Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

The AP GUI Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Message Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Compose Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Changing Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Expanded Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . . 96

Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

The Java Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Chapter 8.

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Port Access

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

The Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Sidebar Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Port/Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

KVM Devices and Ports – Connections Page . . . . . . . . . . . . . . . . . . . . 109

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Adding a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Modifying a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Port Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Port Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Chapter 9.

User Management

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Assigning Device Permissions From the User’s Notebook. . . . . . . . 132

Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Chapter 10.

Device Management

KVM Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

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Operating Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Network Transfer Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Finishing Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Event Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Network Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Chapter 11.

Log

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Log Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Chapter 12.

Maintenance

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Backup/Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Ping Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Clear Port Names:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Reset on exit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Chapter 13.

Download

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Chapter 14.

Port Operation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

The Port Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

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Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

GUI Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Chapter 15.

The Log Server

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Search: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Maintenance:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Chapter 16.

Keyboard Emulation

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Chapter 17.

The Firmware Upgrade Utility

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Downloading the Firmware Upgrade Package . . . . . . . . . . . . . . . . . 193

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

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North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

CL5708I to Compatible 8-Port Switches . . . . . . . . . . . . . . . . . . . . . . 210

CL5708I to Compatible 16-Port Switches . . . . . . . . . . . . . . . . . . . . .210

CL5716I to Compatible 8-Port Switches . . . . . . . . . . . . . . . . . . . . . . 211

CL5716I to Compatible 16-Port Switches . . . . . . . . . . . . . . . . . . . . .211

Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

The WinClient ActiveX Viewer and the WinClient AP . . . . . . . . . . . .217

The Java Applet and Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . .218

Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225

Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225

IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . .226

Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . . . . . 228

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Additional Video Resolution Procedures. . . . . . . . . . . . . . . . . . . . . . . . . 230

Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235

Clear Login Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236

OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Keyboard Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

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About this Manual

This user manual is provided to help you get the most from your CL5708I /

CL5716I system. It covers all aspects of installation, configuration and

operation. An overview of the information found in the manual is provided

below.

Chapter 1, Introduction, introduces you to the CL5708I / CL5716I system.

Its purpose, features and benefits are presented, and its front and back panel

components are described.

Chapter 2, Hardware Setup, describes how to set up your installation. The

necessary steps from a basic single stage hookup to a complete 32-switch daisy

chained operation are provided.

Chapter 3, Basic Operation, explains the fundamental concepts involved

in operating the CL5708I / CL5716I.

Chapter 4, OSD Operation, provides a complete description of the

CL5708I / CL5716I’s on-screen display (OSD), and how to work with it.

Chapter 5, Keyboard Port Operation, details all of the concepts and

procedures involved in the hotkey operation of your CL5708I / CL5716I

installation.

Chapter 6, Logging In, describes how to log in to the KVM over IP switch

with each of the available access methods: from a local console; an Internet

browser; a stand-alone Windows application (AP) program; and a stand-alone

Java application (AP) program.

Chapter 7, The User Interface, describes the layout and explains the

components of the KVM over IP switch user interface.

Chapter 8, Port Access, describes the Port Access page and how to

configure the options it provides regarding port and power outlet manipulation.

Chapter 9, User Management, shows super administrators and

administrators how to create, modify, and delete users and assign attributes to

them.

Chapter 10, Device Management, shows super administrators how to

configure and control overall KVM over IP switch operations.

Chapter 11, Log, explains how to view, clear and export event log

information, and how to set event notification settings for the KVM over IP

switch.

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Chapter 12, Maintenance, explains how to upgrade the KVM over IP

switch firmware, as well as the firmware of the KVM Adapter Cables used to

connect its ports to the installed devices.

Chapter 13, Download, describes how to download stand-alone AP

versions of the Win Client, the Java Client, and the Log Server programs.

Chapter 14, Port Operation, provides detailed information on accessing

and operating the devices connected to the KVM over IP switch’s ports.

Chapter 15, The Log Server, explains how to install and configure the

Log Server.

Chapter 16, Keyboard Emulation, provides tables that list the PC to Mac

and PC to Sun keyboard emulation mappings.

Chapter 17, The Firmware Upgrade Utility, explains how to use this

utility to upgrade the CL5708I / CL5716I's firmware with the latest available

versions.

An Appendix, provides specifications and other technical information

regarding the CL5708I / CL5716I.

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Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

 Indicates keys you should press. For example, [Enter] means

to press the Enter key. If keys need to be chorded, they appear

together in the same bracket with a plus sign between them:

[Ctrl+Alt].

 Numbered lists represent procedures with sequential steps.

 Bullet lists provide information, but do not involve sequential

steps.

 Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start



Run means

to open the Start menu, and then select Run.

Indicates critical information.

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Terminology

Throughout the manual we make reference to the terms Local and Remote in

regard to the operators and equipment deployed in a KVM over IP switch

installation. Depending on the point of view, users and servers can be

considered Local under some circumstances, and Remote under others:

 Switch’s Point of View

 Remote users – We refer to a user as a Remote user when we think of

him as someone who logs into the switch over the net from a location

that is remote from the switch.

 Local Console – The keyboard, mouse and monitor connected directly

to the switch.

 Servers – The servers attached to the switch via KVM Adapter Cables.

 User’s Point of View

 Local client users – We refer to a user as a Local client user when we

think of him as sitting at his computer performing operations on the

servers connected to the switch that is remote from him.

 Remote servers – We refer to the servers as Remote servers when we

think of them from the Local Client User’s point of view – since,

although they are locally attached to the switch, they are remote from

him.

When we describe the overall system architecture, we are usually speaking

from the switch’s point of view – in which case the users are considered

remote. When we speak about operations users perform via the browser,

viewers, and AP programs over the net, we are usually speaking from the user’s

point of view – in which case the switch and the servers connected to it are

considered remote.

Product Information

For information about all ATEN products and how they can help you connect

without limits, visit ATEN on the Web or contact an ATEN Authorized

Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

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This Page Intentionally Left Blank

1

Chapter 1

Introduction

Overview

The CL5708I / CL5716I Slideaway

TM

LCD KVM over IP Switch is an

integrated LCD console and keyboard, video, and mouse (KVM) switch that

offers secure access to 8 or 16 attached computers and mounts in only 1U of

rack space. It features an independently retractable 17” or 19” LED-backlit

LCD monitor and keyboard with built-in touchpad. An extra console port is

provided on the rear panel to manage the LCD KVM switch from an external

console (monitor, keyboard, and mouse) up to 20 meters away. For added

convenience it also supports an external USB mouse.

The CL5708I / CL5716I supports both PS/2 and USB keyboards and mice for

the connected computers, and the CL5708I / CL5716I supports USB peripheral

devices to be used with the attached computers. A single CL5708I / CL5716I

can control up to 8 or 16 computers. As many as 15 additional compatible

KVM switches can be daisy chained to the CL5708I / CL5716I, so that up to

128 or 256 computers can all be controlled from a single keyboard, monitor,

and mouse console (see the Appendix for a list of compatible ATEN switches).

The CL5708I / CL5716I is built on a modular design. The KVM section can be

detached from the switch section for convenient maintenance and repair.

There are four models in the series as outlined in the following table:

Your CL5708I / CL5716I investment is protected by an included firmware

upgrade utility. You can stay current with the latest functionality

improvements by downloading firmware update files from our website as they

become available, and using the utility to quickly and conveniently perform the

upgrade.

Model LCD Panel KVM Ports

CL5708IM 17" 8

CL5716IM 17" 16

CL5708IN 19” 8

CL5716IN 19” 16

CL5708I / CL5716I User Manual

2

Setup is fast and easy: plugging cables into their appropriate ports is all that is

entailed. Because the CL5708I / CL5716I intercepts keyboard input directly,

there is no software to configure, no need to get involved in complex

installation routines, nor any need to be concerned with incompatibility

problems. Access to any computer connected to the installation is easily

accomplished either by entering hotkey combinations from the keyboard, front

panel pushbuttons, or by means of a powerful, keyboard & mouse-driven OSD

(on-screen display) menu system. A convenient Auto Scan feature also permits

automatic scanning and monitoring of the activities of all computers running

on the installation one by one.

There is no better way to save time and money than with a CL5708I / CL5716I

installation. By using the CL5708I / CL5716I with its sliding LCD console to

manage your installation, you: eliminate the expense of having to purchase a

separate keyboard, monitor, and mouse for each computer; save all the space

those extra components would take up; save the space that a keyboard, monitor,

and mouse would take with a standard KVM switch; save on energy costs; and

eliminate the inconvenience and wasted effort involved in constantly moving

from one computer to another.

Chapter 1. Introduction

3

Features

 Exclusive LED illumination light - designed by ATEN to illuminate the

keyboard and touchpad to allow visibility in low-light conditions

 Integrated KVM console with 17” or 19” LED-backlit LCD in a

Slideaway

TM

housing

 Space saving technology – up to two consoles (one bus) control up to 8 or

16 computers

 One bus for remote KVM over IP access

 Daisy chain up to 15 additional units – control up to 128 (CL5708I) or 256

(CL5716I) computers from a single console

1

 Easy computer selection via pushbuttons, Hotkey Mode, OSD (On Screen

Display), and Browser-based GUI

 Dual Interface – supports computers with PS/2 or USB keyboards and mice

 USB port allows each computer to access USB peripherals

2

 Multiplatform support – Windows, Linux, Mac, and Sun

 Multi-browser support (IE, Mozilla, Firefox, Safari, Opera, Netscape)

 Supports multimedia USB keyboards for Windows, Mac and Sun

 Auto PS/2 and USB interface detection

 Keyboard and mouse emulation (PS/2 and USB) for smooth switching and

simultaneous booting of multiple computers even when the console focus

is elsewhere

 Superior video quality – supports resolutions up to 1280 x 1024 @ 75 Hz;

DDC2B for the local console; up to 1920 x 1200 @ 60 Hz / 24 bit color

depth for remote sessions

 No software required – convenient computer selection via keyboard &

mouse-driven, intuitive OSD (on-screen display) menus, front panel

pushbuttons, and hotkeys

 Auto-senses station’s position on daisy chained installations; no need for

manual dip switch setting; front panel LED indicates station's position

 Two level password security – authorized users view and control computers

1. The CL5708I / CL5716I must be the first switch in a daisy chain and only other compat-

ible KVM switches can be daisy chained below it.

2. The USB peripheral function only works with USB cable set connections. It will not

work with PS/2 cable set connections.

CL5708I / CL5716I User Manual

4

 External (Remote) authentication support: RADIUS, LDAP, LDAPS, MS

Active Directory

 IPv6 capable

 Support for IP/MAC Filter

 Local and remote access logged and authenticated

 Secure keyboard/mouse/video transmission via RC4 128 bit encryption

 Supports TLS 1.2 data encryption and RSA 2048 bit certificates for secure

user logins from a browser

 Auto Scan mode enables continuous monitoring of user-selected computers

 Up to 32 concurrent logins

 Multilanguage web UI support featuring a tree-structured local and remote

OSD

 Backup and restore configuration and user account settings

 Broadcast support – commands from the keyboard can be broadcast to all

available computers on the installation

 Hot pluggable – add or remove computers without having to power down

the switch

 Beeper on/off via hotkey and OSD

 Firmware upgrades to all chained KVM switches (CS1708A / CS1716A)

at the same time via the daisy chain cable

 Extra console port – manage computers from an external console (monitor,

USB or PS/2 keyboard and mouse)

 Supports external USB mouse

 Conveniently located station and port selectors, each with two 7-segment

LED displays to quickly switch to target computers

 Dedicated Hotkey mode and OSD Invocation Keys reduce the number of

keystrokes and provide quick access to these functions

 OSD tree structure makes finding and managing computers easy

 Console lock – enables the console drawer to remain securely locked away

when not in use

 OSD port list automatically expands when new stations are added

 Security – Administrator/User password authorization for enhanced

security protection; Administrator access rights synchronized between

first and chained stations

 OSD screen automatically adjusts to resolution changes

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