BT 1800 User manual

User Guide

BT On-Air 1800

This product is not designed for making emergency telephone calls when the power fails.

Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

Wireless Freedom to Talk & Surf

CALLER DISPLAY. YOU MUST SUBSCRIBE

TO YOUR NETWORK’S CALLER DISPLAY

SERVICE BEFORE YOUR BT ON-AIR

HANDSET WILL SHOW

CALLER DISPLAY

INFORMATION.

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Redial

Intercom

Recall

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INT

At a glance

Handset

In Use

Shows that the handset is in use.

In range

Indicates that you are in range of

the base station.

Stored messages

Indicates that you have old

messages stored.

Internal (Intercom) Call

Displayed during a call with

another handset (an internal call).

OK button

To confirm settings.

Greenphone

To answer a call and switch the

power on.

Intercom

Enables internal calls and call

transfer between handsets.

Redial button

Lets you redial up to 20 of the last

numbers called.

Recall

For use with Switchboards and

BT Select Services.

Silent mode

Displayed when the handset

ringer has been switched off.

Incoming calls will not cause the

handset to ring.

Battery

Shows the status of the handset

battery. When the battery is fully

charged, the icon is completely

shaded. As the battery is used,

the shaded area is reduced.

Display

Clear

Keypad

External Call

Displayed during an external call.

New messages

Indicates that you have

new messages.

Redphone

To end a call and turn the

power off.

Up/Down

Lets you move through the

options and lists.

Base with 56k modem

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BT On-Air 1800

Wireless Modem

Answer button

Switches the answering machine

on and off.

Play button

Red when there are messages to

be played.

Speaker

To hear messages or monitor a call.

Delete button

To delete unwanted messages.

Skip buttons

Allows you to skip backwards and

forwards through your messages.

Press and holdSkip to register.

Press and hold Skipto page

handsets.

3

BT On-Air USB unit

Status (light) Meaning

ON In range of base.

Ready to connect to the Internet.

Flashing Evenly Connected to Internet

Slow Blinking Looking for the base.

Base not in range.

Internet connection not possible.

OFF Computer switched off.

Internet connection not possible.

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Status light

About

Provides product version

information.

Base stations

Lists all bases registered

to this USB unit.

Modify base buttons

Adjust settings for the

base in range.

Register button

To register to a new base.

Signal strength bar

To show when you are in

range of a base station.

Close button

Close monitor window.

4

Quick guide to main features

During a call:

Function Button combination

Adjust earpiece volume ▲ and

▼

buttons

Secrecy C (press C again to cancel)

Monitor OK ( OK again to cancel)

Record conversation ( again to stop recording)

Transfer to another handset internal number then

to transfer or to resume call

Intercom

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Intercom

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Handset settings:

Function Button combination

Silent ring OK

Ringer volume OK

Ringer melody OK

Keypad beeps and volume OK

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Quick Guide to operating the answering machine

From the handset:

Function Button combination

Record your outgoing message (OGM) For Answer and record:

speak OGM

Switch answering machine on For Answer and record mode:

Switch answering machine off

Delete all outgoing messages

Listen to outgoing messages For Answer and record:

Play new messages

Play old messages

During playback:

Skip forwards

Skip backwards

Pause/Resume

Delete current message

Exit playback

Delete all messages

Record memo message speak memo

To set the time enter time

(24hr clock)

To set the date enter date (DD/MM/YY)

At the base:

Skip to next message

Go back to previous message

Play/Pause/Resume playback

Delete current message

Delete all messages Press and hold until a long beep is heard

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Intercom

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Intercom

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Intercom

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In this guide

At a glance 2

BT On-Air USB unit 3

Quick guide to main features 4

Quick guide to operating the

answering machine 5

Introduction 7

Safety information 7

Unpacking your BT On-Air 8

For your records 8

Setting up 9

Base and handset 9

Drivers installation for Windows 98 12

Drivers installation for Windows Me 14

Drivers installation for Windows 2000 15

Drivers installation for Windows XP 16

Modem Software installation 17

Using the modem 20

Connect to the Internet 20

Modem monitor 20

Rename a base 22

Change the system code 23

Uninstall BT On-Air 23

Using the telephone 25

Making and ending calls 25

Call timer 25

Call monitor 26

Redial 26

Secrecy 26

Number memory 26

Paging handsets 27

Internal calls 27

Transferring calls 28

Record your phone conversation 28

Caller Display 28

Calls list 29

Handset settings 29

Base settings 31

Using the answering machine 33

Setting up your answering machine 33

Recording your outgoing message 33

Switch on/off at base 34

Switch on/off at handset 35

Playing your messages 36

Answering machine operation

during playback 37

VIP 38

Call Screening 39

Remote access 40

Operating the answering machine

from an external telephone 40

Using additional handsets

and bases 42

Registering additional handsets 43

Using a USB unit with

more than one base 45

Help 48

BT On-Air USB unit installation 48

Connecting to the internet 49

Handset 50

General information 51

Guarantee 51

If you have to return your product 51

Technical information 51

Switchboard compatibility 52

Recall 52

Wall mounting 54

Software Licence Agreement 55

Index 56

Safety information

General

Only use the power supply included with the product. Using

an unauthorised power supply will invalidate your guarantee

and may damage the telephone. The item number for the

mains power supply is 001040.

If Keyguard is active, it is still possible to make emergency

calls to 999 and 112.

Do not open the handset or base station. This could expose

you to high voltages or other risks. Contact the helpline for

all repairs.

Radio signals transmitted between the handset and base may

cause interference to hearing aids.

This product should not be used near emergency/intensive

care medical equipment and should not be used by people

with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of

explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset, USB unit and base station with a

damp (not wet) cloth, or an antistatic wipe. Never use

household

polish as this will damage the product. Never use a dry cloth

as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being

recharged. This is normal. However, we recommend that

you do not place the product on antique/veneered wood to

avoid damage.

Do not stand your product on carpets or other surfaces

which generate fibres, or place it in locations preventing free

flow of air over it’s surfaces.

Do not submerge any part of your product in water and do

not use it in damp or humid conditions, such as in

bathrooms.

Do not expose your product to fire, explosive or other

hazardous conditions.

There is a slight chance that your phone could be damaged

by an electrical storm. We recommend that you unplug the

power and telephone line cord for the duration of the storm.

7

Introduction

Your BT On-Air 1800 provides an all-in-one

solution combining telephone, answering

machine and wireless modem for Internet

access.

By plugging the BT On-Air USB unit into your

desktop or laptop computer, you can connect

to the Internet from anywhere in or around

your home without wires.

The proven DECT digital cordless technology

is used for the voice and data communication

between the handset or BT On-Air USB unit,

and the base. The base plugs into your

telephone socket and features a fast 56k

Internet Modem.

Minimum PC requirements

• Windows 98, Me, 2000 or XP.

• Pentium Processor 200MHz.

• 32MB RAM.

• Free USB port (if an external USB hub is

used, it must be mains powered).

• CD drive for installation of software.

Note

The BT On-Air 1800 Wireless Modem is

approved for connecting to Internet Service

Providers supporting V.90 connections. This is

the case for all major ISPs. It does not support

fax send/receive. It also cannot receive

incoming modem calls and therefore does

not support remote access using callback

mechanism.

8

Unpacking your BT On-Air

1800 Wireless USB Modem

If anything is missing, please contact your

place of purchase immediately.

One BT On-Air 1800 Wireless Modem Base.

One BT On-Air USB unit.

One BT On-Air Classic handset with

rechargeable battery.

One power adaptor.

One telephone line cord.

One base plinth.

One handset belt clip.

Three removable handset fascias.

User guide.

Installation software on CD ROM.

Four rubber feet.

One self-adhesive sticky patch to attach the

BT On-Air USB unit to your computer.

For your records

For guarantee purposes proof of purchase is

required so please keep your receipt.

Enter your System Code here.

The pre-set System Code number is

0000

.

See page 23 & 31 for information on your

System Code.

Enter the Remote Access Code for your

answering machine here.

The pre-set Remote Access Code is

0000

.

See page 40 for more information.

Date of purchase:

Place of purchase:

Serial number:

Help web site

For the latest information on BT On-Air

1800 including frequently asked questions

and software downloads, have a look at

the BT On-Air web site: www.bt.com/on-air

9

Setting up

Once connected, put the plinth back on the base

to prevent it from rocking on the table.

There are two positions for the plinth when

joining it to the base, both can be used for desk

mounting and one for wall mounting. Position

A is for desk mounting only and position B is

for desk or wall mounting (see wall mounting

on page 51).

Base and handset

2 Connect the power supply and

switch on.

Plug the power supply cable into the socket on

the underside of your base. The power cable

connector and socket are coloured red.

Plug the line cord into the other socket on the

underside of the base marked with a telephone

symbol.

WARNING

Please take care that the power supply and

telephone line cord are connected to the

correct sockets as incorrect placement could

damage your equipment.

BA

Your handset is already registered to the base.

1 Plan the location

Situate your base close enough to the

telephone and mains power sockets so that the

cables will reach.

The only way to disconnect the product from

the power supply is to remove the power

adaptor from the mains power socket.

Therefore you must ensure you plan the

location so that the mains power is easily

accessed.

Make sure it is at least 1 metre away from

other electrical products to avoid interference.

Do not situate the product in the bathroom or

other humid areas.

plinth

Important

You must thread the power supply cable

and line cord through the plinth before you

connect into the sockets on the base.

10

3 Charge the battery in the

handset for at least 16 hours

WARNING

Under no circumstances should

non-rechargeable batteries be used. Only use

the approved batteries. Using unapproved

batteries will invalidate your guarantee and

may damage the telephone.

Fully discharging the batteries at least once

a month will help them to last as long as

possible. However, the charge capacity of

rechargeable batteries will reduce with time

as they wear out, so reducing the

talk/standby time of the handset. Eventually

they will need to be replaced. New batteries

can be obtained from any BT Shop or from

the Helpline on 0845 300 0156.

Battery low warning

If the handset battery symbol is empty and you

hear warning beeps, you will need to recharge

your handset before you can use it.

Plug the power adaptor into the wall socket and

switch on. When the power is switched on, the

PLAY button on your base will light up green.

Battery performance

Your handset is supplied with NiMH

batteries. These need to be initially charged

continuously for 16 hours to reach full

charge.

Note that the battery charge icon does not

indicate the correct level when the batteries

are first installed. The batteries must first be

fully charged.

4 Connect the telephone line cord

Plug the line cord into the telephone wall socket.

Place the handset in the cradle on the base

station. The handset display will show the

battery symbol. If it does not appear, see Help,

page 48.

When the battery has been charged for at least

16 hours the display will show the symbol.

Empty

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Full

Rubber feet

Hold the black plastic square between thumb

and forefinger and peel off individual feet

from backing sheet as shown. These are to stop

your base from moving and to protect your

work surface.

If you decide on position B, place 2 of the

rubber feet on the plinth and 2 on the base.

11

Helpline

If you are experiencing difficulty, please call

the BT On-Air Helpline on 0845 300 0156.

Follow instructions on page 33 to set-up your

answering machine for the first time.

6 Setting-up your answering

machine

5 Changing your handset fascias

The handset's display is protected by a

transparent film during manufacture. This can

easily be peeled off if you prefer.

There are 3 removable handset fascias to

choose from. Simply slide the fascias off and

replace with another.

➜

Insert the CD installation software for the

BT On-Air 1800 into your CD ROM drive.

Do NOT run the CD now. Instead, follow

steps below to start installation

➜

Plug the BT On-Air USB unit into a free

USB port identified by the symbol below

on your computer.

Windows will automatically detect the

BT On-Air USB unit. (If this does not happen

see Help, page 48.)

After a few seconds, the screen will then

display

Add New Hardware Wizard

ready to

search for the USB Wireless Modem driver.

➜

Click Next>

12

BT On-Air USB unit

Note

Do not attach the BT On-Air USB unit with

the sticky patch yet. Wait until after software

installation when you will be able to check

the strength of the signal using the BT On-Air

monitor.

Note

The BT On-Air drivers and software must be

installed on your computer before you can use

your BT On-Air 1800 to connect to the Internet.

Installation instructions vary according to your

operating system.

- See below for Windows 98

- Page 14 for Windows Me

(i.e. Millennium Edition)

- Page 15 for Windows 2000

- Page 16 for Windows XP

See Help on page 48 if you are experiencing

problems during installation.

Important

If an external USB hub is used to plug the

BT On-Air USB unit into your computer, it

must be one that is mains powered.

➜

Switch on your computer and close any

open applications.

1a

Drivers Installation for

Windows 98

1

➜

Select the on-screen option

Search for

the best driver for your device

➜

Click Next>.

➜

Select the CD-ROM drive option.

➜

Click Next>.

➜

Click Next>.

Windows copies the files to your system.

13

➜

Click Finish.

The drivers are installed and the Modem

Software Installation can begin, see page 17.

You might be asked at this stage to restart

your computer. Please do so. The Modem

Software Installation procedure will then

automatically resume, see page 17.

2

1

2

14

Windows will automatically detect the

BT On-Air USB unit. (If this does not happen

see Help, page 48.)

After a few seconds, the screen will then

display

Add New Hardware Wizard

ready to

search for the USB Wireless Modem driver.

Important

If an external USB hub is used to plug the

BT On-Air USB unit into your computer, it

must be one that is mains powered.

➜

Switch on your computer and close any

open applications.

➜

Insert the CD installation software for the

BT On-Air 1800 into your CD ROM drive.

Do NOT run the CD now. Instead, follow

steps below to start installation

➜

Plug the BT On-Air USB unit into a free

USB port identified by the symbol below

on your computer.

1b

Drivers Installation for

Windows Me

➜

Select the on-screen option

Automatic

search for a better driver

➜

Click Next>.

Windows copies the files to your system.

2

1

➜

Click Finish.

The drivers are installed and the Modem

Software Installation can begin, see page 17.

You might be asked at this stage to restart

your computer. Please do so. The Modem

Software Installation procedure will then

automatically resume, see page 17.

1

➜

Select the CD-ROM drive option.

➜

Click Next>.

➜

Select the on-screen option

Search for a

suitable driver for my device

.

➜

Click Next>.

➜

Click Next>.

15

1

2

1

2

Important

If an external USB hub is used to plug the

BT On-Air USB unit into your computer, it

must be one that is mains powered.

➜

Switch on your computer and close any

open applications.

➜

Insert the CD installation software for the

BT On-Air 1800 into your CD ROM drive.

➜

Plug the BT On-Air USB unit into a free

USB port identified by the symbol below

on your computer.

Windows will automatically detect the

BT On-Air USB unit and the screen. (If this does

not happen see Help, page 48.)

After a few seconds, the screen will then

display

Found New Hardware Wizard

ready to

search for the USB On-Air Wireless Modem

driver.

1c

Drivers Installation for

Windows 2000

1

16

➜

Click Yes>.

Windows copies the files to your system.

The drivers are installed and the Modem

Software Installation can begin, see page 17.

1

➜

Click Continue Anyway.

Windows copies the files to your system.

1

Important

If an external USB hub is used to plug the

BT On-Air USB unit into your computer, it

must be one that is mains powered.

➜

Switch on your computer and close any

open applications.

➜

Insert the CD installation software for the

BT On-Air 1800 into your CD ROM drive.

➜

Plug the BT On-Air USB unit into a free

USB port identified by the symbol below

on your computer.

1d

Drivers Installation for

Windows XP

➜

Select the on-screen option

Install the

software automatically

.

➜

Click Next>.

Windows will automatically detect the

BT On-Air USB unit and the screen. (If this does

not happen see Help, page 48.)

After a few seconds, the screen will then

display

Found New Hardware Wizard

ready to

search for the USB On-Air Wireless Modem

driver.

1

2

17

Your modem software installation is

automatically started after the drivers for your

BT On-Air USB unit have been installed.

The BT On-Air screen is shown then replaced

by the Welcome screen.

➜

Click Next>.

➜

Click Next> for automatic installation.

2 Modem Software installation

for all version of Windows

1

➜

Click Next>.

Windows copies the files to your system.

➜

Click Finish>. The screen shows the

Internet Connections Settings

.

The window displays all Internet Service

Providers (ISPs) already installed on your

computer.

1

The drivers are installed and the Modem

Software Installation can begin, see page 17.

➜

Tick the 'Use' box in front of the Internet

connections you want to use with your

BT On-Air Wireless Modem. You can

select as many as you want.

➜

Click OK.

18

Note

If you do not already have an Internet

Service Provider (ISP) set-up on your

computer, a screen will appear to tell you so.

Skip to Step 3 now to finish the BT On-Air

software installation. Then read Step 4 for

guidelines on how to set-up an Internet

connection.

1

2

Helpline

If you are experiencing difficulty, please call

the BT On-Air Helpline on 0845 300 0156.

After installation, the BT On-Air Monitor

window is displayed.

This window lets you monitor:

• if you are logged on to the base station

(Status column),

• the quality of the radio signal between the

base and the BT On-Air USB unit (Signal

strength).

➜

Click OK.

The installation is now complete and the

BT On-Air Monitor is displayed.

3 Checking the installation

1

If the signal strength is poor or you cannot

log on, the most probable causes are that your

computer is out of range of the base or that the

base is not switched on. Check that the base

was properly set-up by following instructions

in this user guide and move closer to the base.

If you still cannot log on to the base, see ‘Help’

page 48. (See page 20 for more information on

using the BT On-Air Monitor.)

19

If you already had an Internet connection set-up

on your computer before installing BT On-Air:

If you ticked the Internet connection during

the Internet Connection Settings part of the

BT On-Air installation, then you are now ready

to connect to the Internet. You can now turn to

the next section for instructions on how to use

the modem.

If you do not have an Internet connection

installed or want to update an existing one:

Instructions for setting up an Internet

connection depend on your computer and your

chosen Internet Service Provider. Refer to the

Windows online help on how to set-up an

Internet connection or follow the instructions

given by your Internet service provider.

When installing your new Internet

connection or updating an existing one,

select “BT On-Air Wireless Modem”

within the dial-up networking properties

when prompted for a device to use for

the connection.

4 Setting-up your

Internet connection

Note

The BT On-Air 1800 supports speeds of

56 kbit/s for download from an ISP only.

Upload remains at 33.6 kbit/s.

The actual speed achieved depends on the

line condition and will vary across different

connections.

20

Using the modem

Note

Your BT On-Air USB unit is powered via

the connection to your computer so, if you

are using a laptop computer, you may notice

a slight reduction in the battery capacity.

Note

If Call Waiting is enabled on your line, any

incoming call will cause an active Internet

connection to drop. You should disable Call

Waiting before making an Internet

connection. Please refer to your network

operator's instruction.

Note

You cannot use the modem monitor while

connected to the Internet.

To use the modem monitor

The BT On-Air Wireless Modem monitor lets

you rename the base, change the system code

and de-register your BT On-Air USB unit.

It also indicates when your BT On-Air USB

unit is in or out of range of the base.

To connect to the Internet

When your modem is installed, you also need

to choose an Internet Service Provider and

set-up a dial-up networking connection on your

computer before you can connect to the

Internet.

If you have not got a connection installed

already, you can get an installation disk by

contacting your chosen service provider.

Your provider will give you instructions

on how to set-up the dial-up networking

connection. When installing your service

provider’s Internet software, select “BT On-Air

Wireless Modem” when prompted for a device

to use for the connection.

Please refer to Help section on page 48 if you

are experiencing problems.

Click on the BT On-Air icon in the system tray.

This is normally at the bottom right of your

computer screen.

Important

The BT On-Air USB unit must be connected

to your computer and the software installed

before you can connect to the Internet.

Make sure the base has been plugged into the

mains and connected to the telephone line.

1

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