User Guide
BT On-Air 1800
This product is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
Wireless Freedom to Talk & Surf
CALLER DISPLAY. YOU MUST SUBSCRIBE
TO YOUR NETWORK’S CALLER DISPLAY
SERVICE BEFORE YOUR BT ON-AIR
HANDSET WILL SHOW
CALLER DISPLAY
INFORMATION.
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COK
Redial
Intercom
Recall
-1-
EXT
INT
At a glance
Handset
In Use
Shows that the handset is in use.
In range
Indicates that you are in range of
the base station.
Stored messages
Indicates that you have old
messages stored.
Internal (Intercom) Call
Displayed during a call with
another handset (an internal call).
OK button
To confirm settings.
Greenphone
To answer a call and switch the
power on.
Intercom
Enables internal calls and call
transfer between handsets.
Redial button
Lets you redial up to 20 of the last
numbers called.
Recall
For use with Switchboards and
BT Select Services.
Silent mode
Displayed when the handset
ringer has been switched off.
Incoming calls will not cause the
handset to ring.
Battery
Shows the status of the handset
battery. When the battery is fully
charged, the icon is completely
shaded. As the battery is used,
the shaded area is reduced.
Display
Clear
Keypad
External Call
Displayed during an external call.
New messages
Indicates that you have
new messages.
Redphone
To end a call and turn the
power off.
Up/Down
Lets you move through the
options and lists.
Base with 56k modem
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BT On-Air 1800
Wireless Modem
Answer button
Switches the answering machine
on and off.
Play button
Red when there are messages to
be played.
Speaker
To hear messages or monitor a call.
Delete button
To delete unwanted messages.
Skip buttons
Allows you to skip backwards and
forwards through your messages.
Press and holdSkip to register.
Press and hold Skipto page
handsets.
3
BT On-Air USB unit
Status (light) Meaning
ON In range of base.
Ready to connect to the Internet.
Flashing Evenly Connected to Internet
Slow Blinking Looking for the base.
Base not in range.
Internet connection not possible.
OFF Computer switched off.
Internet connection not possible.
B
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B
Status light
About
Provides product version
information.
Base stations
Lists all bases registered
to this USB unit.
Modify base buttons
Adjust settings for the
base in range.
Register button
To register to a new base.
Signal strength bar
To show when you are in
range of a base station.
Close button
Close monitor window.
4
Quick guide to main features
During a call:
Function Button combination
Adjust earpiece volume ▲ and
▼
buttons
Secrecy C (press C again to cancel)
Monitor OK ( OK again to cancel)
Record conversation ( again to stop recording)
Transfer to another handset internal number then
to transfer or to resume call
Intercom
Intercom
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Intercom
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Intercom
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Handset settings:
Function Button combination
Silent ring OK
Ringer volume OK
Ringer melody OK
Keypad beeps and volume OK
5
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A
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Quick Guide to operating the answering machine
From the handset:
Function Button combination
Record your outgoing message (OGM) For Answer and record:
speak OGM
Switch answering machine on For Answer and record mode:
Switch answering machine off
Delete all outgoing messages
Listen to outgoing messages For Answer and record:
Play new messages
Play old messages
During playback:
Skip forwards
Skip backwards
Pause/Resume
Delete current message
Exit playback
Delete all messages
Record memo message speak memo
To set the time enter time
(24hr clock)
To set the date enter date (DD/MM/YY)
At the base:
Skip to next message
Go back to previous message
Play/Pause/Resume playback
Delete current message
Delete all messages Press and hold until a long beep is heard
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CC
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OK
Intercom
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A
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C
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OK
Intercom
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Intercom
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Intercom
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5
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G
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M
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P
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Intercom
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Intercom
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Intercom
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Intercom
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Intercom
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Intercom
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Intercom
6
In this guide
At a glance 2
BT On-Air USB unit 3
Quick guide to main features 4
Quick guide to operating the
answering machine 5
Introduction 7
Safety information 7
Unpacking your BT On-Air 8
For your records 8
Setting up 9
Base and handset 9
Drivers installation for Windows 98 12
Drivers installation for Windows Me 14
Drivers installation for Windows 2000 15
Drivers installation for Windows XP 16
Modem Software installation 17
Using the modem 20
Connect to the Internet 20
Modem monitor 20
Rename a base 22
Change the system code 23
Uninstall BT On-Air 23
Using the telephone 25
Making and ending calls 25
Call timer 25
Call monitor 26
Redial 26
Secrecy 26
Number memory 26
Paging handsets 27
Internal calls 27
Transferring calls 28
Record your phone conversation 28
Caller Display 28
Calls list 29
Handset settings 29
Base settings 31
Using the answering machine 33
Setting up your answering machine 33
Recording your outgoing message 33
Switch on/off at base 34
Switch on/off at handset 35
Playing your messages 36
Answering machine operation
during playback 37
VIP 38
Call Screening 39
Remote access 40
Operating the answering machine
from an external telephone 40
Using additional handsets
and bases 42
Registering additional handsets 43
Using a USB unit with
more than one base 45
Help 48
BT On-Air USB unit installation 48
Connecting to the internet 49
Handset 50
General information 51
Guarantee 51
If you have to return your product 51
Technical information 51
Switchboard compatibility 52
Recall 52
Wall mounting 54
Software Licence Agreement 55
Index 56
Safety information
General
Only use the power supply included with the product. Using
an unauthorised power supply will invalidate your guarantee
and may damage the telephone. The item number for the
mains power supply is 001040.
If Keyguard is active, it is still possible to make emergency
calls to 999 and 112.
Do not open the handset or base station. This could expose
you to high voltages or other risks. Contact the helpline for
all repairs.
Radio signals transmitted between the handset and base may
cause interference to hearing aids.
This product should not be used near emergency/intensive
care medical equipment and should not be used by people
with pacemakers.
Never dispose of batteries in a fire. There is a serious risk of
explosion and/or the release of highly toxic chemicals.
Cleaning
Simply clean the handset, USB unit and base station with a
damp (not wet) cloth, or an antistatic wipe. Never use
household
polish as this will damage the product. Never use a dry cloth
as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries are being
recharged. This is normal. However, we recommend that
you do not place the product on antique/veneered wood to
avoid damage.
Do not stand your product on carpets or other surfaces
which generate fibres, or place it in locations preventing free
flow of air over it’s surfaces.
Do not submerge any part of your product in water and do
not use it in damp or humid conditions, such as in
bathrooms.
Do not expose your product to fire, explosive or other
hazardous conditions.
There is a slight chance that your phone could be damaged
by an electrical storm. We recommend that you unplug the
power and telephone line cord for the duration of the storm.
7
Introduction
Your BT On-Air 1800 provides an all-in-one
solution combining telephone, answering
machine and wireless modem for Internet
access.
By plugging the BT On-Air USB unit into your
desktop or laptop computer, you can connect
to the Internet from anywhere in or around
your home without wires.
The proven DECT digital cordless technology
is used for the voice and data communication
between the handset or BT On-Air USB unit,
and the base. The base plugs into your
telephone socket and features a fast 56k
Internet Modem.
Minimum PC requirements
• Windows 98, Me, 2000 or XP.
• Pentium Processor 200MHz.
• 32MB RAM.
• Free USB port (if an external USB hub is
used, it must be mains powered).
• CD drive for installation of software.
Note
The BT On-Air 1800 Wireless Modem is
approved for connecting to Internet Service
Providers supporting V.90 connections. This is
the case for all major ISPs. It does not support
fax send/receive. It also cannot receive
incoming modem calls and therefore does
not support remote access using callback
mechanism.
8
Unpacking your BT On-Air
1800 Wireless USB Modem
If anything is missing, please contact your
place of purchase immediately.
One BT On-Air 1800 Wireless Modem Base.
One BT On-Air USB unit.
One BT On-Air Classic handset with
rechargeable battery.
One power adaptor.
One telephone line cord.
One base plinth.
One handset belt clip.
Three removable handset fascias.
User guide.
Installation software on CD ROM.
Four rubber feet.
One self-adhesive sticky patch to attach the
BT On-Air USB unit to your computer.
For your records
For guarantee purposes proof of purchase is
required so please keep your receipt.
Enter your System Code here.
The pre-set System Code number is
0000
.
See page 23 & 31 for information on your
System Code.
Enter the Remote Access Code for your
answering machine here.
The pre-set Remote Access Code is
0000
.
See page 40 for more information.
Date of purchase:
Place of purchase:
Serial number:
Help web site
For the latest information on BT On-Air
1800 including frequently asked questions
and software downloads, have a look at
the BT On-Air web site: www.bt.com/on-air
9
Setting up
Once connected, put the plinth back on the base
to prevent it from rocking on the table.
There are two positions for the plinth when
joining it to the base, both can be used for desk
mounting and one for wall mounting. Position
A is for desk mounting only and position B is
for desk or wall mounting (see wall mounting
on page 51).
Base and handset
2 Connect the power supply and
switch on.
Plug the power supply cable into the socket on
the underside of your base. The power cable
connector and socket are coloured red.
Plug the line cord into the other socket on the
underside of the base marked with a telephone
symbol.
WARNING
Please take care that the power supply and
telephone line cord are connected to the
correct sockets as incorrect placement could
damage your equipment.
BA
Your handset is already registered to the base.
1 Plan the location
Situate your base close enough to the
telephone and mains power sockets so that the
cables will reach.
The only way to disconnect the product from
the power supply is to remove the power
adaptor from the mains power socket.
Therefore you must ensure you plan the
location so that the mains power is easily
accessed.
Make sure it is at least 1 metre away from
other electrical products to avoid interference.
Do not situate the product in the bathroom or
other humid areas.
plinth
Important
You must thread the power supply cable
and line cord through the plinth before you
connect into the sockets on the base.
10
3 Charge the battery in the
handset for at least 16 hours
WARNING
Under no circumstances should
non-rechargeable batteries be used. Only use
the approved batteries. Using unapproved
batteries will invalidate your guarantee and
may damage the telephone.
Fully discharging the batteries at least once
a month will help them to last as long as
possible. However, the charge capacity of
rechargeable batteries will reduce with time
as they wear out, so reducing the
talk/standby time of the handset. Eventually
they will need to be replaced. New batteries
can be obtained from any BT Shop or from
the Helpline on 0845 300 0156.
Battery low warning
If the handset battery symbol is empty and you
hear warning beeps, you will need to recharge
your handset before you can use it.
Plug the power adaptor into the wall socket and
switch on. When the power is switched on, the
PLAY button on your base will light up green.
Battery performance
Your handset is supplied with NiMH
batteries. These need to be initially charged
continuously for 16 hours to reach full
charge.
Note that the battery charge icon does not
indicate the correct level when the batteries
are first installed. The batteries must first be
fully charged.
4 Connect the telephone line cord
Plug the line cord into the telephone wall socket.
Place the handset in the cradle on the base
station. The handset display will show the
battery symbol. If it does not appear, see Help,
page 48.
When the battery has been charged for at least
16 hours the display will show the symbol.
Empty
1
/
3
2
/
3
Full
Rubber feet
Hold the black plastic square between thumb
and forefinger and peel off individual feet
from backing sheet as shown. These are to stop
your base from moving and to protect your
work surface.
If you decide on position B, place 2 of the
rubber feet on the plinth and 2 on the base.
11
Helpline
If you are experiencing difficulty, please call
the BT On-Air Helpline on 0845 300 0156.
Follow instructions on page 33 to set-up your
answering machine for the first time.
6 Setting-up your answering
machine
5 Changing your handset fascias
The handset's display is protected by a
transparent film during manufacture. This can
easily be peeled off if you prefer.
There are 3 removable handset fascias to
choose from. Simply slide the fascias off and
replace with another.
➜
Insert the CD installation software for the
BT On-Air 1800 into your CD ROM drive.
Do NOT run the CD now. Instead, follow
steps below to start installation
➜
Plug the BT On-Air USB unit into a free
USB port identified by the symbol below
on your computer.
Windows will automatically detect the
BT On-Air USB unit. (If this does not happen
see Help, page 48.)
After a few seconds, the screen will then
display
Add New Hardware Wizard
ready to
search for the USB Wireless Modem driver.
➜
Click Next>
12
BT On-Air USB unit
Note
Do not attach the BT On-Air USB unit with
the sticky patch yet. Wait until after software
installation when you will be able to check
the strength of the signal using the BT On-Air
monitor.
Note
The BT On-Air drivers and software must be
installed on your computer before you can use
your BT On-Air 1800 to connect to the Internet.
Installation instructions vary according to your
operating system.
- See below for Windows 98
- Page 14 for Windows Me
(i.e. Millennium Edition)
- Page 15 for Windows 2000
- Page 16 for Windows XP
See Help on page 48 if you are experiencing
problems during installation.
Important
If an external USB hub is used to plug the
BT On-Air USB unit into your computer, it
must be one that is mains powered.
➜
Switch on your computer and close any
open applications.
1a
Drivers Installation for
Windows 98
1
➜
Select the on-screen option
Search for
the best driver for your device
➜
Click Next>.
➜
Select the CD-ROM drive option.
➜
Click Next>.
➜
Click Next>.
Windows copies the files to your system.
13
➜
Click Finish.
The drivers are installed and the Modem
Software Installation can begin, see page 17.
You might be asked at this stage to restart
your computer. Please do so. The Modem
Software Installation procedure will then
automatically resume, see page 17.
2
1
1
1
1
2
14
Windows will automatically detect the
BT On-Air USB unit. (If this does not happen
see Help, page 48.)
After a few seconds, the screen will then
display
Add New Hardware Wizard
ready to
search for the USB Wireless Modem driver.
Important
If an external USB hub is used to plug the
BT On-Air USB unit into your computer, it
must be one that is mains powered.
➜
Switch on your computer and close any
open applications.
➜
Insert the CD installation software for the
BT On-Air 1800 into your CD ROM drive.
Do NOT run the CD now. Instead, follow
steps below to start installation
➜
Plug the BT On-Air USB unit into a free
USB port identified by the symbol below
on your computer.
1b
Drivers Installation for
Windows Me
➜
Select the on-screen option
Automatic
search for a better driver
➜
Click Next>.
Windows copies the files to your system.
2
1
➜
Click Finish.
The drivers are installed and the Modem
Software Installation can begin, see page 17.
You might be asked at this stage to restart
your computer. Please do so. The Modem
Software Installation procedure will then
automatically resume, see page 17.
1
➜
Select the CD-ROM drive option.
➜
Click Next>.
➜
Select the on-screen option
Search for a
suitable driver for my device
.
➜
Click Next>.
➜
Click Next>.
15
1
2
1
2
Important
If an external USB hub is used to plug the
BT On-Air USB unit into your computer, it
must be one that is mains powered.
➜
Switch on your computer and close any
open applications.
➜
Insert the CD installation software for the
BT On-Air 1800 into your CD ROM drive.
➜
Plug the BT On-Air USB unit into a free
USB port identified by the symbol below
on your computer.
Windows will automatically detect the
BT On-Air USB unit and the screen. (If this does
not happen see Help, page 48.)
After a few seconds, the screen will then
display
Found New Hardware Wizard
ready to
search for the USB On-Air Wireless Modem
driver.
1c
Drivers Installation for
Windows 2000
1
16
➜
Click Yes>.
Windows copies the files to your system.
The drivers are installed and the Modem
Software Installation can begin, see page 17.
1
➜
Click Continue Anyway.
Windows copies the files to your system.
1
Important
If an external USB hub is used to plug the
BT On-Air USB unit into your computer, it
must be one that is mains powered.
➜
Switch on your computer and close any
open applications.
➜
Insert the CD installation software for the
BT On-Air 1800 into your CD ROM drive.
➜
Plug the BT On-Air USB unit into a free
USB port identified by the symbol below
on your computer.
1d
Drivers Installation for
Windows XP
➜
Select the on-screen option
Install the
software automatically
.
➜
Click Next>.
Windows will automatically detect the
BT On-Air USB unit and the screen. (If this does
not happen see Help, page 48.)
After a few seconds, the screen will then
display
Found New Hardware Wizard
ready to
search for the USB On-Air Wireless Modem
driver.
1
2
17
Your modem software installation is
automatically started after the drivers for your
BT On-Air USB unit have been installed.
The BT On-Air screen is shown then replaced
by the Welcome screen.
➜
Click Next>.
➜
Click Next> for automatic installation.
2 Modem Software installation
for all version of Windows
1
1
➜
Click Next>.
Windows copies the files to your system.
➜
Click Finish>. The screen shows the
Internet Connections Settings
.
The window displays all Internet Service
Providers (ISPs) already installed on your
computer.
1
1
The drivers are installed and the Modem
Software Installation can begin, see page 17.
➜
Tick the 'Use' box in front of the Internet
connections you want to use with your
BT On-Air Wireless Modem. You can
select as many as you want.
➜
Click OK.
18
Note
If you do not already have an Internet
Service Provider (ISP) set-up on your
computer, a screen will appear to tell you so.
Skip to Step 3 now to finish the BT On-Air
software installation. Then read Step 4 for
guidelines on how to set-up an Internet
connection.
1
2
Helpline
If you are experiencing difficulty, please call
the BT On-Air Helpline on 0845 300 0156.
After installation, the BT On-Air Monitor
window is displayed.
This window lets you monitor:
• if you are logged on to the base station
(Status column),
• the quality of the radio signal between the
base and the BT On-Air USB unit (Signal
strength).
➜
Click OK.
The installation is now complete and the
BT On-Air Monitor is displayed.
3 Checking the installation
1
If the signal strength is poor or you cannot
log on, the most probable causes are that your
computer is out of range of the base or that the
base is not switched on. Check that the base
was properly set-up by following instructions
in this user guide and move closer to the base.
If you still cannot log on to the base, see ‘Help’
page 48. (See page 20 for more information on
using the BT On-Air Monitor.)
19
If you already had an Internet connection set-up
on your computer before installing BT On-Air:
If you ticked the Internet connection during
the Internet Connection Settings part of the
BT On-Air installation, then you are now ready
to connect to the Internet. You can now turn to
the next section for instructions on how to use
the modem.
If you do not have an Internet connection
installed or want to update an existing one:
Instructions for setting up an Internet
connection depend on your computer and your
chosen Internet Service Provider. Refer to the
Windows online help on how to set-up an
Internet connection or follow the instructions
given by your Internet service provider.
When installing your new Internet
connection or updating an existing one,
select “BT On-Air Wireless Modem”
within the dial-up networking properties
when prompted for a device to use for
the connection.
4 Setting-up your
Internet connection
Note
The BT On-Air 1800 supports speeds of
56 kbit/s for download from an ISP only.
Upload remains at 33.6 kbit/s.
The actual speed achieved depends on the
line condition and will vary across different
connections.
20
Using the modem
Note
Your BT On-Air USB unit is powered via
the connection to your computer so, if you
are using a laptop computer, you may notice
a slight reduction in the battery capacity.
Note
If Call Waiting is enabled on your line, any
incoming call will cause an active Internet
connection to drop. You should disable Call
Waiting before making an Internet
connection. Please refer to your network
operator's instruction.
Note
You cannot use the modem monitor while
connected to the Internet.
To use the modem monitor
The BT On-Air Wireless Modem monitor lets
you rename the base, change the system code
and de-register your BT On-Air USB unit.
It also indicates when your BT On-Air USB
unit is in or out of range of the base.
To connect to the Internet
When your modem is installed, you also need
to choose an Internet Service Provider and
set-up a dial-up networking connection on your
computer before you can connect to the
Internet.
If you have not got a connection installed
already, you can get an installation disk by
contacting your chosen service provider.
Your provider will give you instructions
on how to set-up the dial-up networking
connection. When installing your service
provider’s Internet software, select “BT On-Air
Wireless Modem” when prompted for a device
to use for the connection.
Please refer to Help section on page 48 if you
are experiencing problems.
Click on the BT On-Air icon in the system tray.
This is normally at the bottom right of your
computer screen.
Important
The BT On-Air USB unit must be connected
to your computer and the software installed
before you can connect to the Internet.
Make sure the base has been plugged into the
mains and connected to the telephone line.
1
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