Pace TiVo Mi3 Installation guide

Brand: Pace

Model: TiVo Mi3

Type: Installation guide

This manual is also suitable for

Pace TiVo MG1/Mi3 Installation Guide

Wednesday, July 23, 2014

Private & Confidential for Suddenlink

Pace MG1 with TiVo

Best-in-class hardware meets best-in-

class software, backed by world class

support from Pace.

As a TiVo HPK licensee, Pace has developed an

advanced hybrid gateway capable of running the

latest TiVo client application software. This

partnership combines TiVo’s award winning UI with

Pace MG1 hardware (BCM7425), to create an

unrivaled user experience.

Internal specifications

Private & Confidential for Suddenlink

Broadcom 7425

3000 DMIPS, MoCA 2.0,

Dual HD Transcode

Broadcom 3383

DOCSIS 3.0, 500 MHz,

8x4 Channel Bonding

Memory

1 GB SDRAM

256 MB FLASH

Tuners

1 GHz Full Band Capture

records up to 6 streams

Back panel specifications

Private & Confidential for Suddenlink

Cable In

RF input from

Service

Provider

To TV

RF out to TV

(Not Enabled)

Comp Out

Component

video out for

analog HD

Audio Out

RCA

connectors for

Stereo L & R

Digital Audio Out

Optical audio

and S/PDIF

output

Video Out

Composite

video out for

SDTV

HDMI HD to TV

HDMI 1.4 Video

and Digital

Audio

HDMI Input 1 & 2

HDMI AV Inputs

(Not Enabled)

eSATA

External HDD

Port (1 TB)

USB 2.0 (x2)

For USB

Devices (Not

Enabled)

Ethernet

For connection

to home router

(GigE)

CableCARD

Behind cover

on bottom of

box

Power

12V DC Input for

matching PSU

Internal HDD

Field

Serviceable up

to 1 TB

Front panel specifications

Private & Confidential for Suddenlink

7 Segment Display

Displays current

time. May be turned

off. Future update

will include

brightness control &

channel #.

Remote light

Illuminates when a

button is pressed on

the remote: green for

a RF remote and red

for an IR remote.

Data light

Illuminates

when a

message has

been received.

Record light

Illuminates

while recording

to the internal,

or an external,

HDD.

Power button

Places the set-

top box (STB)

into standby

mode.

5 room MoCA installation with TiVo stream

Private & Confidential for Suddenlink

Ethernet

Coax

Wireless

MoCA Bridge

Modem/Router

5 room Ethernet installation with TiVo Stream

Private & Confidential for Suddenlink

Ethernet

Coax

Wireless

MoCA Bridge

Modem/Router

Network dependencies

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Legacy OOB

 Virtual Channel Map

 Channel Authorization

 Manual CableCARD

Validation

Internet

 TiVo Service Activation

 TiVo Channel Guide

 VOD Functionality

 Apps (Pandora,

Spotify, etc.)

Achieving a fully functional TiVo MG1 requires a legacy OOB channel (i.e. 75.25 MHz) as well as internet connectivity

through the internal DOCSIS modem, or via an external modem/router to the onboard Ethernet port. The OOB

channel will facilitate the manual CableCARD pairing process, provide the STB with a channel map, and authorize

channels. Internet connectivity will provide the communication channel necessary to activate the TiVo service on the

box, provide guide data, and facilitate all interactive features, including VOD, Pandora, YouTube, etc.

Installation checklist

Pace MG1

 Service Activate

 Pre-Installation

 Install Ethernet Coax Bridge (ECB)

 Install MG1

 TiVo Guided Setup

 CableCARD Pairing & Initialization

 Verify System Information

 Verify Video Services

Pace Mi3

 Install Pace Mi3

 Pace Mi3 TiVo Guided Setup

 Verify Live Video

TiVo Stream

 Install TiVo Stream

 Perform setup from iOS device

 Verify Streaming Video

Private & Confidential for Suddenlink

Service activate

Private & Confidential for Suddenlink

If not already completed during the warehouse staging process, the MG1 will

need to be placed on an active TiVo account. This step is usually performed by

dispatch and achieved through a billing system plug-in, or a separate software

application. This action will relay customer account information and activation

status to the TiVo back office, transitioning the device from TiVo Service Account

Status 22: Staging to 03: Account in good standing. Once dispatch has

completed their action, the installer must wait 15 Minutes prior to powering the

STB up for the change to take effect on the TiVo servers.

Verify that the MG1 has been activated for the TiVo service,

and that a Minimum of 15 Minutes has elapsed since the

activation process was completed.

Min

Pre-Installation

Private & Confidential for Suddenlink

Identify the outlets that the customer would like to use for the MG1 and MoCA

connected clients, and attempt to place them on a common splitter. Place the

MoCA POE filter on the input of this splitter, if it does not already have MoCA

filtering built in.

*The exception to this step is if the installation was occurring in a home that was

pre-wired for Ethernet at each MG1 and Pace Mi3 location. Refer to the diagram

on Page 8.

While waiting for the service activation to complete, take

this time to verify levels, locate the common splitter, and

install the low pass filter (MoCA filter).

Min

Install Ethernet coax bridge

Private & Confidential for Suddenlink

1) Begin by connecting an Ethernet cable between the ECB and an

open port on the home router.

2) Next, apply RF to the device on the port marked CABLE IN.

3) If desired, connect a TV, STB or cable modem to the TV OUT port.

This is an RF pass-through and is not required for MoCA

functionality.

4) Once all connections are complete, connect the bridge to power.

*Note that depending on the ECB manufacturer, the Network light and

the COAX light may not illuminate until a MoCA link has been

established between itself and another MoCA enabled device.

Installation of the bridge will allow internet

connectivity, and client communication, between TiVo

devices, over existing coax wiring.

Min

Installing the MG1

Private & Confidential for Suddenlink

Installation of the Pace MG1 will include making the

necessary connections to the television, and performing the

TiVo Guided Setup.

After coax, AV and, if necessary, Ethernet connectivity has been

established, power up the MG1. TiVo loading screens will display

for approximately 3-5 Minutes prior to being able to access Guided

Setup. While you wait, take this time to place any TiVo client

devices (Pace Mi3) in their desired locations, making the necessary

AV and network connections, but do not power them on at this time.

Min

TiVo Guided Setup will configure TiVo specific

features, services and guide data, but will not load the

channel map or authorize services.

TiVo guided setup

Private & Confidential for Suddenlink

Performing the TiVo Guided Setup will configure the MG1 with MSO

specific guide data and branding, update the service state, load client

device information, and acquire a media access key. Loading guide data

from the TiVo servers should not be confused with the STB acquiring a

Virtual Channel Map. This, along with channel authorizations, still comes

from the DAC via an initialization. Once the STB has completed its boot

up, it will display the welcome screen instructing you to select the

country of which the device will be installed.

Min

Welcome!

TiVo guided setup

Private & Confidential for Suddenlink

Use the UP or DOWN arrows to select you country.

Getting Started

Pressing the ENTER key (not select) will display an

advanced option of Installer Express Setup.

1. 2.

TiVo guided setup

Private & Confidential for Suddenlink

Enter ZIP Code

Keying in the ZIP code will determine which service

providers and channel maps are offered in the

following setup screens.

Choose Network Hookup

TiVo guided setup

Private & Confidential for Suddenlink

Ethernet is enabled as the default connection type for home networking. If an Ethernet cable has been connected,

and the box has acquired an IP address via DHCP from the router, than Guided Setup will skip over this option

completely and connect to the TiVo server. If an Ethernet connection has not been made to the box, this option will

enable MoCAfor network connectivity via the ECB, as discussed on pg.13.

Network (MoCA) Setup

TiVo guided setup

Private & Confidential for Suddenlink

Once MoCA is selected on the “hookup” screen, a

page will appear indicating that MoCA is enabled. In

fact, it isn’t until you continue through the following

screens.

Network (MoCA) Settings

MoCA settings should remain the default, as seen

above. The MoCA channel will remain on Auto until

the STB has negotiated a preferred MoCA frequency

with the ECB.

5. 6.

IP Address

TiVo guided setup

Private & Confidential for Suddenlink

In most installations, acquiring an IP address from the

home router will be accomplished via DHCP. If

desired, the user may assign a static IP address in

their router, specifying it here for TiVo connectivity.

Accessing Network

TiVo guided setup

Private & Confidential for Suddenlink

Once network configurations are complete, the STB

will negotiate the MoCA connection (if applicable),

perform a DHCP request, and verify internet

connectivity.

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Pace TiVo Mi3 Installation guide

Brand: Pace

Model: TiVo Mi3

Type: Installation guide

This manual is also suitable for

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Pace TiVo Mi3 Installation guide

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