CyberData 011406 Operations Guide

Singlewire InformaCast

Loudspeaker Amplifier

(AC-Powered)



Operations Guide



Part #011406

Document Part #931281C

for Firmware Version 11.6.3

CyberData Corporation

3 Justin Court

Monterey, CA 93940

(831) 373-2601

The IP Endpoint Company

Operations Guide 931281C CyberData Corporation

VoIP V2 Paging Amplifier Operations Guide 931281C

Part # 011406

COPYRIGHT NOTICE:

This manual and related materials are the copyrighted property of CyberData Corporation. No part

o

f this manual or related materials may be reproduced or transmitted, in any form or by any means

(except for internal use by licensed customers), without prior express written permission of

CyberData Corporation. This manual, and the products, software, firmware, and/or hardware

described in this manual are the property of CyberData Corporation, provided under the terms of an

agreement between CyberData Corporation and recipient of this manual, and their use is subject to

that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by

CyberData

Corporation, CyberData Corporation makes no representation or warranty, express or

implied, including any warranty or merchantability or fitness for any purpose, with respect to this

manual or the products, software, firmware, and/or hardware described herein, and CyberData

Corporation assumes no liability for damages or claims resulting from any use of this manual or such

products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make

changes, without notice, to this manual and to any such product, software, firmware, and/or

hardware.

OPEN SOURCE STATEMENT: Certain software componen

ts included in CyberData products are

subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)

“open source” or “free software” licenses. Some of this Open Source Software may be owned by

third parties. Open Source Software is not subject to the terms and conditions of the CyberData

COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open

Source Software is determined by the terms of the GPL, LGPL, or third party, according to who

licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is

cop

yrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,

modified, reverse-engineered, or otherwise altered without explicit written permission from

CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are

t

rademarks of CyberData Corporation. Other product names, trademarks, and service marks may

be the trademarks or registered trademarks of their respective owners.

Technical Support 



The fastest way to get technical support for your VoIP product is to

submit a VoIP Technical Support form at the following website:

http://support.cyberdata.net/



Phone: (831) 373-2601, Ext. 333

Email: [email protected]et

Fax: (831) 373-4193

Company and product information is at www.cyberdata.net.

The IP Endpoint Company

Operations Guide 931281C CyberData Corporation

Revision Information

Revision 931281C, which corresponds to firmware version 11.6.3, was released on October 31,

2016 and has the following changes:

• Updates Figure 2-5, "Using the Amplified Outputs—High Power Mode with One Speaker"

• Updates Figure 2-6, "Using the Amplified Outputs—High Power Mode with Two Speakers"

• Updates Figure 2-11, "Connections Behind the Port Cover"

• Updates Figure 2-12, "Connecting the Strobe"

• Updates Figure 2-13, "Connecting the Strobe"

Browsers Supported

The following browsers have been tested against firmware version 6.5.0:

• Internet Explorer (version: 10)

• Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0)

• Chrome (version: 29.0.1547.66 m)

• Safari (version: 5.1.7)

Operations Guide 931281C CyberData Corporation

Pictorial Alert Icons

GENERAL ALERT

General Alert

This pictoral alert indicates a potentially hazardous situation. This alert will be

followed by a hazar

d level heading and more specific information about the

hazard.

Ground

This pictoral alert indicates the Earth grounding connection point.

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or

serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or

ser

ious injury.

Caution: Indicates a potentially hazardous situation which, if not a

voided, could result in minor or

moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (tha

t is, a safety policy or protection of property).

• The safety guidelines for the equipment in this manual do not purport to address all the safety

issues of the eq

uipment. It is the responsibility of the user to establish appropriate safety,

ergonomic, and health practices and determine the applicability of regulatory limitations prior to

use. Potential safety hazards are identified in this manual through the use of words Danger,

Warning, and Caution, the specific hazard type, and pictorial alert icons.

Operations Guide 931281C CyberData Corporation

Important Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus

(includin

g amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has

tw

o blades with one wider than the other. A grounding type plug has two blades and a third

grounding prong. The wide blade or the third prong are provided for your safety. If the provided

plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience

receptacles

, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has

b

een damaged in any way, such as power-supply cord or plug is damaged, liquid has been

spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or

moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

14. WARNING: The Singlewire InformaCast Loudspeaker Amplifier enclosure is not rated for

a

ny AC voltages!

GENERAL ALERT

Warning

Electrical Hazard: This product should be installed by a licensed electrician

according to all local electrical and building codes.

GENERAL ALERT

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached to

the floor/wall in accordance with the installation instructions.

GENERAL ALERT

Warning

The PoE connector is intended for intra-building connections only and does not

route to the outside plant.

Abbreviation or Term Definition

A-law A standard companding algorithm, used in European digital

communications systems to optimize, i.e., modify, the dynamic range of an

analog signal for digitizing.

AVP Audio Video Profile

Cat 5 TIA/EIA-568-B Ca

tegory 5

DHCP Dynamic Host Configuration Protocol

LAN Local Area Network

LED Light Emitting Diode

Mbps Megabits per Second.

NTP Network Time Protocol

PBX Private Branch Exchange

PoE Power over Ethernet (as per IEEE 802.3af standard)

RTFM Reset Test Function Management

SIP Session Initiated Protocol

u-law A companding algorithm, primarily used in the digital telecommunication

UC Unified Communications

VoIP Voice over Internet Protocol

Operations Guide 931281C CyberData Corporation

Abbreviations and Terms

i

Operations Guide 931281C CyberData Corporation

Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product .....................................................................................................1

1.2 Typical System Installation .......................................................................................................2

1.3 Product Features ......................................................................................................................3

1.4 Supported Protocols .................................................................................................................4

1.5 Supported SIP Servers .............................................................................................................4

1.6 Specifications ...........................................................................................................................5

1.7 Typical Coverage ......................................................................................................................5

1.8 Typical Warehouse Paging Setup .............................................................................................6

Chapter 2 Installing the Singlewire InformaCast Loudspeaker Amplifier 7

2.1 Parts List ..................................................................................................................................7

2.2 Singlewire InformaCast Loudspeaker Amplifier (AC-Powered) Setup ......................................9

2.2.1 NEMA Box Components of the Singlewire InformaCast Loudspeaker Amplifier (AC-

Powered) ........................................................................................................................10

2.2.2 Connecting the Singlewire InformaCast Loudspeaker Amplifier .................................11

2.2.3 Singlewire InformaCast Loudspeaker Amplifier System Installation and Connection

Options ...........................................................................................................................13

2.2.4 Strobe Connections Behind the Port Cover .................................................................15

2.2.5 Connecting the Strobe .................................................................................................16

2.2.6 Singlewire InformaCast Loudspeaker Amplifier Jumpers .............................................18

2.2.7 Ethernet Connection ....................................................................................................18

2.2.8 Loudspeaker Type ........................................................................................................19

2.2.9 Cabling/Wiring ..............................................................................................................19

2.2.10 Confirm Operation ......................................................................................................20

2.2.11 Confirm the IP Address and Test the Audio ...............................................................21

2.2.12 Adjust the Volume ......................................................................................................22

2.3.1 Factory Default Settings ...............................................................................................24

2.3.2 Singlewire InformaCast Loudspeaker Amplifier Web Page Navigation ........................25

2.3.3 Using the Toggle Help Button .......................................................................................26

2.3.4 Log in to the Configuration Home Page .......................................................................28

2.3.5 Configure the Device ....................................................................................................32

2.3.6 Configure the Network Parameters .............................................................................40

2.3.7 Configure the SIP (Session Initiation Protocol) Parameters .........................................43

2.3.8 Configure the Multicast Parameters .............................................................................53

2.3.9 Configure the Sensor Configuration Parameters ..........................................................57

2.3.10 Configure the Audio Configuration Parameters ..........................................................61

2.3.11 Configure the Events Parameters ..............................................................................66

2.3.12 Configure the Autoprovisioning Parameters ...............................................................72

2.4.1 Downloading the Firmware ...........................................................................................84

2.4.2 Reboot the Device ........................................................................................................86

2.5.1 Command Interface Post Commands ..........................................................................87

Appendix A Mounting the Amplifier 91

A.1 Mount the Amplifier ...............................................................................................................91

Appendix B Setting up a TFTP Server 93

B.1 Set up a TFTP Server ............................................................................................................93

B.1.1 In a LINUX Environment ..............................................................................................93

B.1.2 In a Windows Environment .........................................................................................93

Appendix C Troubleshooting/Technical Support 94

C.1 Frequently Asked Questions (FAQ) ........................................................................................94

C.2 Documentation .......................................................................................................................94

C.3 Contact Information ................................................................................................................95

C.4 Warranty and RMA Information ..............................................................................................95

Index 96

1

Operations Guide 931281C CyberData Corporation

1 Product Overview

The CyberData SIP-enabled Singlewire InformaCast Loudspeaker Amplifier (AC-Powered) (AC-

Powered) provides an easy method for implementing an IP-based overhead paging system for both

new and legacy installations.

With up to 25 watts of driving power (802.3at), the Amplifier provides direct drive of a standard Horn

speaker and supports a line-out connector for connection to an external amplifier. The interface is

compatible with most SIP-based IP PBX servers that comply with the SIP RFC 3261. For non-SIP

environments, the Singlewire InformaCast Loudspeaker Amplifier can be configured to listen to

multicast address and port number combinations to form paging zones.

1.1 How to Identify This Product

To identify the Singlewire InformaCast Loudspeaker Amplifier, look for a model number label similar

to the one shown in

Figure 1-1. Confirm the following:

• The model number on the label should be 011406.

Figure 1-1. Model Number Label

Model number

WWW.CYBERDATA.NET

404000001

SINGLEWIRE INFORMACAST

LOUDSPEAKER AMPLIFIER,

AC-POWERED, RoHS COMPLIANT

011406A / 021111H

Product Overview

Typical System Installation

Operations Guide 931281C CyberData Corporation

2

1.2 Typical System Installation

Figure 1-2 illustrates how the Singlewire InformaCast Loudspeaker Amplifier is normally installed as

part of a public address system.

Figure 1-2. Typical Installation

Compliant Non-PoE Ethernet Switch

VoIP Phone

SIP Server

Loudspeaker Amplifier

High Power PoE Injector in Box

Warning

Electrical Hazard: The Singlewire InformaCast Loudspeaker Amplifier enclosure

is not rated for any AC voltages.

Warning

Electrical Hazard: This product should be installed by a licensed electrician

according to all local electrical and building codes.

Warning

Electrical Hazard: To prevent injury, this apparatus must be securely attached to

the floor/wall in accordance with the installation instructions.

Warning

The PoE connector is intended for intra-building connections only and does not

route to the outside plant.

GENERAL ALERT

Product Overview

Product Features

Operations Guide 931281C CyberData Corporation

3

1.3 Product Features

Singlewire InformaCast Features

• Dual registration for Singlewire and SIP

• Singlewire Informacast compatibility available. Includes support for Informacast resiliency

• Support both SIP and Singlewire InformaCast

• InformaCast compliant

• InformaCast CK compliant

SIP Features

• SIP-enhanced interoperability for hosted environments

• 9 user-uploadable page messages

• Support for security code access for SIP paging

• Autoprovisioning via HTTPS

• HTTPS web based configuration

• Higher Power PoE 802.3AT

• 802.11q VLAN tagging

• Configurable sense input for use with fault detection

• Configurable event generation for device health and status monitoring

• Optional direct connect RGB strobe kit connection

• Support for G.711 u-law, G.711 a-law, and G.722 codecs

• HTTP Command Interface

• 10 channel prioritized Multicast ports

• Built-in diagnostics

• Delayed page support

• Cisco SRST

• Packaged in a NEMA 3R/IP42-rated enclosure

• SIP and Simultaneous Multicast

• Dual-speed ethernet 10/100 Mbps

• Web-based configuration

• PoE 802.3at and 802.3af-enabled

• Line-in for background music

• Line-out connector

• DTMF controlled relay

• Direct 8 Ohm speaker drive

• User-uploadable tones and messages

• Digital and manual volume control

• Second SIP endpoint "Night Ringer"

• Autoprovisioning

• Auto-call voice message from input port sense

Product Overview

Supported Protocols

Operations Guide 931281C CyberData Corporation

4

• Can support two horns

1.4 Supported Protocols

The Singlewire InformaCast Loudspeaker Amplifier supports:

•SIP

• InformaCast Version 4.0 and greater

• Multicast

• HTTP and HTTPS web-based configuration

Provides an intuitive user interface for easy system configuration and verification of Singlewire

InformaCast Loudspeaker Amplifier operations.

• DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

• TFTP Client

Facilitates hosting for the configuration file for Autoprovisioning.

•RTP

• RTP/AVP - Audio Video Profile

• SPEEX

• Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

G.722

Packet Time 20 ms

1.5 Supported SIP Servers

The following link contains information on how to configure the Singlewire InformaCast Loudspeaker

Amplifier for the supported SIP servers:

http://www.cyberdata.net/connecting-to-ip-pbx-servers/

Product Overview

Specifications

Operations Guide 931281C CyberData Corporation

5

1.6 Specifications

1.7 Typical Coverage

With one horn attached to Paging Amplifier under standard 802.3af PoE power, coverage is up to

5,000 square feet. With two horns attached to the Paging Amplifier under 802.3at PoE (high power),

coverage is up to 10,000 square feet depending on ambient background noise levels.

Table 1. Specifications

Specifications

Ethernet I/F 10/100 Mbps

Protocol InformaCast and/or SIP (RFC 3261)

Power Input PoE 802.3at or 802.3af

Audio Output 802.3at - SPL 117 dB @ 1 meter

a

a.When used with the 011068 Mini Horn.

Line In:

Input Signal Amplitudes

Input Impedance

2.0 VPP maximum

10k Ohm

Line Out:

Output Signal Amplitudes

Output Level

Total Harmonic Distortion

Output Impedance

2.0 VPP maximum

+2dBm nominal

0.5% maximum

10k Ohm

Operating Temperature -10

o

C to 50

o

C (14

o

F to 122

o

F)

Payload Types G.711 a-law, G.711 u-law, G.722

Dimensions

b

b. Dimensions are measured from the perspective of the product being upright with the front of the

product facing you.

1.042 in. [26.5 mm] Length

3.295 in. [83.7 mm] Width

7.795 in. [198.0 mm] Height

Weight

Boxed Weight

1.4 lbs. [0.63 kg]

2.0 lbs. [0.90 kg]

Part Number 011406

Loudspeaker Part Number 011068

Product Overview

Typical Warehouse Paging Setup

Operations Guide 931281C CyberData Corporation

6

1.8 Typical Warehouse Paging Setup

Figure 1-3. Typical Warehouse Paging Setup

Typical Example of a 70,000 Square Feet Warehouse Paging Set up

Office Bathroom

25' 25'

Loud Speaker Amplifier

Part Numbers: 011404 and 011405

Horn Speaker Horn SpeakerHorn Speaker Horn Speaker

"High Power Mode" with

Two (2) Horn Speakers Attached

Horn to Loud Speaker Amplifier

Horn Speaker to Horn Speaker

50'

Horn SpeakerHorn Speaker

Loud Speaker Amplifier

7

Operations Guide 931281C CyberData Corporation

2 Installing the Singlewire InformaCast

Loudspeaker Amplifier

2.1 Parts List

Ta b le 2-1 illustrates the parts for each Singlewire InformaCast Loudspeaker Amplifier and includes a

kit for mounting.

Table 2-1. Parts List

Quantity Part Name Illustration

1 Singlewire InformaCast Loudspeaker Amplifier

Assembly

1 Enclosure

1 Installation Quick Reference Guide

1 PoE Power Injector

1 CAT 5e/CAT6 cable

1 Ground Wire

Installing the Singlewire InformaCast Loudspeaker Amplifier

Operations Guide 931281C CyberData Corporation

8

1 Mounting Accessory Kit which includes:

(3) Plastic Ribbed Anchors

(3) #8 Sheet Metal Screws

Table 2-1. Parts List (continued)

Quantity Part Name Illustration

Sheet Metal Screw (3x)

#8x1.25" Truss Head Phillips

531032

Plastic Ribbed Anchor (3x)

151147

Installing the Singlewire InformaCast Loudspeaker Amplifier

Operations Guide 931281C CyberData Corporation

9

2.2 Singlewire InformaCast Loudspeaker Amplifier (AC-

Powered) Setup

Set up and configure each Singlewire InformaCast Loudspeaker Amplifier before you mount it.

CyberData delivers each Singlewire InformaCast Loudspeaker Amplifier with the factory default

v

alues indicated in

Table 2-2:

Parameter Factory Default Setting

IP Addressing DHCP

IP Address

a

10.10.10.10

Web Access Username admin

Web Access Password admin

Subnet Mask

a

255.0.0.0

Default Gateway

a

10.0.0.1

Table 2-2. Factory Default Settings—Default of Network

a. Default if there is not a DHCP server present.

Installing the Singlewire InformaCast Loudspeaker Amplifier

NEMA Box Components of the Singlewire InformaCast Loudspeaker Amplifier (AC-Powered)

Operations Guide 931281C CyberData Corporation

10

2.2.1 NEMA Box Components of the Singlewire InformaCast Loudspeaker

Amplifier (AC-Powered)

Figure 2-4 shows all of the NEMA box components of the Singlewire InformaCast Loudspeaker

Amplifier (AC-Powered).

Figure 2-4. Loudspeaker Amplifier Components—AC powered

Speaker Connection

Ethernet Connection

RTFM Switch

Volume

AC power

PoE Injector

LEDs

Data and Power Out

Data In

Installing the Singlewire InformaCast Loudspeaker Amplifier

Connecting the Singlewire InformaCast Loudspeaker Amplifier

Operations Guide 931281C CyberData Corporation

11

2.2.2 Connecting the Singlewire InformaCast Loudspeaker Amplifier

2.2.2.1 Using the Amplified Outputs

High Power Mode

(One Speaker)

The following figure illustrate how to connect the Singlewire InformaCast Loudspeaker Amplifier and

use the amplified outputs in high power mode to one speaker or horn.

Figure 2-5. Using the Amplified Outputs—High Power Mode with One Speaker

Mono(+)/Left Spkr (+) - 12

Left Spkr (-) - 11

Right Spkr (+) - 10

Mono(-)/Right Spkr (-) - 9

Line-Out (+) - 8

Line-Out (-) - 7

Line-In (-) - 6

Line-In (+) - 5

Relay COM - 4

Relay NO/NC - 3

Door Sense/Button Common (GND) - 2

Door Sense/Button Contact (+) - 1

CLASS II WIRING

AC Input*

~

Cat 5 Ethernet Cable

*Note: This AC connection needs to

be installed by a certified electrician.

Non-PoE Ethernet Switch

+

*

*Note

: The positive (+) wire coming from the speaker

may be red or white. The negative (-) wire is black.

Standard 1 Speaker Configuration

(802.3at mode)

8 Ohms

16 gauge wire

*Note

:

Use 16 gauge wire

coming out of screw terminals.

+

Note: You can use an

802.3at compliance

switch instead of an

802.3at power injector

and hub.

Note: Use wire nuts to connect wire

from the speakers to 16 gauge wire.

Twist wire nuts

*Note: Horn is connected to terminal

block pins 9 (-) and 12 (+) of the

paging amplifier for mono mode.

*Note: Maximum recommended

length of the horn should be 50

feet from the amplifier.

+

Installing the Singlewire InformaCast Loudspeaker Amplifier

Connecting the Singlewire InformaCast Loudspeaker Amplifier

Operations Guide 931281C CyberData Corporation

12

High Power Mode

(Two Speakers)

The following figure illustrate how to connect the Singlewire InformaCast Loudspeaker Amplifier and

use the amplified outputs in high power mode to two speakers or horns.

Figure 2-6. Using the Amplified Outputs—High Power Mode with Two Speakers

Mono(+)/Left Spkr (+) - 12

Left Spkr (-) - 11

Right Spkr (+) - 10

Mono(-)/Right Spkr (-) - 9

Line-Out (+) - 8

Line-Out (-) - 7

Line-In (-) - 6

Line-In (+) - 5

Relay COM - 4

Relay NO/NC - 3

Door Sense/Button Common (GND) - 2

Door Sense/Button Contact (+) - 1

CLASS II WIRING

+

*Note: Horn is connected to terminal

block pins 9 (-) and 12 (+) of the

paging amplifier for mono mode.

AC Input*

~

Cat 5 Ethernet Cable

*Note: This AC connection needs to

be installed by a certified electrician.

Non-PoE Ethernet Switch

2 speakers in parallel (4 Ohm total)

+

Note: Use wire nuts to connect wire

from the speakers to 16 gauge wire.

Twist wire nuts

Optional 2 Speaker Configuration

(802.3at mode)

8 Ohms

Standard 1 Speaker Configuration

(802.3at mode)

8 Ohms

16 gauge wire

Use 16 gauge wire coming out of screw terminals.

Note: Make sure that the wire length going to the

wire nuts is kept short (approximately 6 inches).

*

*Note

: The positive (+) wire coming from the speaker

may be red or white. The negative (-) wire is black.

++

*Note: Maximum recommended

length of each horn should be 25

feet from the amplifier.

Installing the Singlewire InformaCast Loudspeaker Amplifier

Singlewire InformaCast Loudspeaker Amplifier System Installation and Connection Options

Operations Guide 931281C CyberData Corporation

13

2.2.3 Singlewire InformaCast Loudspeaker Amplifier System Installation and

Connection Options

The following figures show the connection options for the Singlewire InformaCast Loudspeaker

Amplifier.

Figure 2-7. Singlewire InformaCast Loudspeaker Amplifier Connections

Figure 2-8. Line-In Connection

Mono(+)/Left Spkr (+) - 12

Left Spkr (-) - 11

Right Spkr (+) - 10

Mono(-)/Right Spkr (-) - 9

Line-Out (+) - 8

Line-Out (-) - 7

Line-In (-) - 6

Line-In (+) - 5

Relay COM - 4

Relay NO/NC - 3

Door Sense/Button Common (GND) - 2

Door Sense/Button Contact (+) - 1

CLASS II WIRING

Speaker Connections

(Figure 2-5)(Figure 2-6)

Line-Out Connection (10K Ohm)

Line-In Connection (Figure 2-8)

Relay Connection (Figure 2-9)

Sensor Connection (Figure 2-10)

When line-in is enabled on

the device, the audio

received from the line-in

connection will be played

to the speaker(s) and line-

out connection as the low-

est priority audio.

Music Source

Loudspeaker Amplifier

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CyberData 011406 Operations Guide

CyberData 011406 Operations Guide

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