Samsung SM-G950U Xfinity Mobile Operating instructions

SMARTPHONE

User Manual

Please read this manual before operating

your device and keep it for future reference.

ii

Special Features ..............................1

Hello Bixby

..................................2

Edge Screen

.................................2

Flexible Security

.............................2

Water and Dust Resistance

....................3

Getting Started .............................. 4

Set Up Your Device

.............................5

Assemble Your Device

........................6

Start Using Your Device

......................10

Set Up Your Device

..........................11

Learn About YourDevice

.......................15

Front View

..................................16

Back View

..................................18

Home Screen

...............................19

Notification Panel

.......................... 22

Customize Your HomeScreen

............... 25

Bixby

...................................... 29

Navigation

................................30

Entering Text

.............................. 32

Face Recognition

........................... 35

Fingerprint Scanner

........................ 36

Table of Contents

COM_G950U_G955U_EN_UM_TN_QC9_040617_FINAL

iii Table of Contents

Iris Scanner

................................ 37

Multi Window ..............................40

Emergency Mode .......................... 42

Edge Screen ...............................44

Apps .........................................49

Using Apps ................................50

Applications Settings ....................... 53

Calculator ................................. 55

Calendar .................................. 57

Camera and Video .......................... 60

Clock ......................................67

Contacts .................................. 70

Email ......................................76

Galaxy Apps ............................... 79

Gallery ...................................80

Google Apps

............................... 85

Internet ...................................88

Messages ................................. 92

My Files ................................... 97

Phone ..................................... 99

Samsung Connect ......................... 108

Samsung Gear ............................108

Samsung Health ..........................109

SamsungNotes ............................111

SamsungPay ..............................113

Samsung+ .................................116

Secure Folder ..............................116

Smart Switch ..............................116

XFINITY Apps ..............................117

iv Table of Contents

Settings ....................................120

How to Use Settings .......................121

Connections .................................122

Wi-Fi ..................................... 123

Bluetooth .................................126

Phone Visibility ........................... 128

Data Usage ............................... 128

Airplane Mode ............................ 130

NFC and Payment ..........................131

Mobile Hotspot ............................132

Tethering ................................. 135

Mobile Networks .......................... 135

Location .................................. 136

Nearby Device Scanning ....................137

Printing ...................................137

MirrorLink

................................ 138

Download Booster ........................ 138

Virtual Private Networks (VPN) ............ 139

Ethernet .................................140

Sounds and Vibration .........................141

Sound Mode .............................. 142

Easy Mute ................................ 142

Vibrations ................................ 142

Volume .................................. 143

Ringtone ................................. 145

Notification Sounds ....................... 145

Do Not Disturb ............................ 146

System Sounds ........................... 146

Key-Tap Feedback ..........................147

Sound Quality and Effects ..................147

v Table of Contents

Separate App Sound

....................... 148

Notifications ............................... 149

Block App Notifications .................... 150

Customize App Notifications ............... 150

Smart Alert ............................... 150

Display ......................................151

Screen Brightness ..........................152

Blue Light Filter ............................152

Screen Mode .............................. 153

Screen Resolution ......................... 153

Screen Zoom and Font ..................... 154

Full Screen Apps .......................... 154

Easy Mode .................................155

Icon Frames ...............................155

LED Indicator ............................. 156

Status Bar ................................ 156

Navigation Bar ............................ 156

Screen Timeout ............................157

Keep Screen Turned Off. . . . . . . . . . . . . . . . . . . . .157

Screen Saver ...............................157

Wallpapers and Themes ..................... 159

Wallpapers ...............................160

Themes .................................. 160

Icons ......................................161

Always On Displays (AODs) .................161

Device Maintenance ........................ 162

Quick Optimization ........................ 163

Battery ................................... 163

Performance Mode ........................ 164

Storage .................................. 164

vi Table of Contents

Memory

.................................. 166

Language and Input ........................167

Date and Time ............................ 170

Report Diagnostic Information ............. 170

Reset .....................................171

Factory Data Reset .........................171

Software Update ...........................173

Lock Screen andSecurity .....................174

Set a Screen Lock ..........................175

Always On Display Settings .................176

Lock Screen and AOD Settings ..............176

Samsung Pass .............................177

Find My Mobile ............................177

Unknown Sources ..........................178

Secure Folder ..............................178

Secure Startup .............................178

Encrypt SD Card ...........................179

Set Up SIM Card Lock .......................179

View Passwords ............................179

Security Update Service ...................180

Device Administration .....................180

Credential Storage .........................181

Advanced Security Settings .................181

Accounts ................................... 183

Samsung Cloud ........................... 184

My Profile ................................ 185

Add an Account ........................... 185

Backup and Restore ........................187

GoogleSettings ...........................188

vii Table of Contents

Accessibility

................................ 190

Vision .....................................191

Hearing ...................................192

Dexterity and Interaction .................. 193

More Accessibility Settings ................ 194

Accessibility Services ...................... 194

Other Settings .............................. 195

Help ..................................... 196

Device Assistance App ..................... 196

About Phone ..............................197

Getting Help ...............................198

Videos ................................... 199

Simulators ............................... 199

Tips ...................................... 199

Samsung Support ......................... 199

Legal ........................................200

Legal Information ......................... 201

Learn about your mobile

device’s special features.

Special Features

2Special Features

Hello Bixby

Hello Bixby allows you to quickly set reminders, create

voice dictation, and search and access content on your

phone and on the Internet.

For more information, see “Bixby” on page29.

Edge Screen

The Edge screen provides a variety of useful tools for

notifications, information feeds, and timekeeping.

For more information see “Edge Screen” on page44.

Flexible Security

Use your face, fingerprint, or iris to unlock your device.

Face Recognition

Configure facial recognition security to add an extra

layer of security when using your phone.

For more information, see “Face Recognition” on

page35.

Fingerprint Scanner

Use your fingerprint as an alternative to entering

passwords in certain apps. You can also use your

fingerprint to verify your identity when logging in to

your Samsung account.

For more information, see “Fingerprint Scanner” on

page36.

Iris Scanner

Use iris recognition as an alternative to entering

passwords in certain apps. You can also use your eyes

to verify your identity when logging in to your Samsung

account.

For more information, see “Iris Scanner” on page37.

3Special Features

Water and Dust

Resistance

This device is rated IP68 using the Ingress Protection

rating system.

For more information, see “Maintaining Water and Dust

Resistance” on page204.

Learn about your mobile

device hardware, assembly

procedures, and how to get

started usingyour new device.

Getting Started

Set Up Your

Device

Learn how to set up your device for the firsttime.

Set Up Your Device 6

Assemble Your Device

This section helps you to assemble your device.

Install the SIM Card and a

MemoryCard

When you subscribe to a cellular network, you are

provided with a plug-in SIM card. During activation,

your SIM card is loaded with your subscription details,

such as your Personal Identification Number (PIN),

available optional services, and other features.

Warning: Please be careful when handling the SIMcard

to avoid damaging it. Keep all SIM cards outof reach of

small children.

You can also install an optional microSD

™

, microSDHC

™

,

or microSDXC

™

memory card (notincluded) to add more

memory space to yourdevice. A memory card can be

installed at any time. It is not necessary to install it

prior to using the device.

Caution: Exercise care when using the removal tool to

eject the internal SIM card/Memory card tray.

1. Insert the removal tool into the hole on the

SIMcard/Memory card tray, and then push until the

tray pops out.

2. Place the SIM card on the tray.

•

Make sure that the card’s gold contacts face

down into the device and that the card is

positioned as shown.

3. Place the memory card on the tray with the gold

contacts facing down.

Set Up Your Device 7

4. Slide the SIM card/Memory card tray back into the

slot.

Note: Your device is IP68 rated for dust and water

resistance. To maintain the water-resistant and

dust‑resistant features of your device, make sure

that the SIM card/Memory card tray openings are

maintained free of dust and water, and the tray is

securely inserted prior to any exposure to liquids. For

more information, refer to “Maintaining Water and Dust

Resistance” on page204.

Charge the Battery

Note: You should dry the inside of the charging port

before inserting a power connector to charge your

device. If the charging port is not fully dry, your device

may operate abnormally. For example, it may charge

more slowly or overheat. For more information, refer to

“Maintaining Water and Dust Resistance” on page204.

Your device is powered by a rechargeable, standard

Li-Ion battery. A USB charger (charging head and USB

cable) is included with the device for charging the

battery from any standard outlet.

The battery comes partially charged. You can use the

device while charging.

Note: For fastest charging times, use the Adaptive

Fast Charger that came with your device. This charger

provides faster charging only when connected to

devices that support Adaptive Fast Charging.

1. Insert the USB cable into the USB charger/

Accessory port.

Set Up Your Device 8

Caution: Use only charging devices and batteries

approved by Samsung. Samsung accessories are

designed for your device to maximize battery life. Using

other accessories may invalidate your warranty and

may cause damage.

2. Connect the USB cable to the charging head, and

then plug the charging head into a standard outlet.

3. Unplug the charging head from the outlet and

remove the USB cable from the device when

charging is complete.

Note: This device is also compatible with wireless

charging devices approved by Samsung, which are

soldseparately.

When to Charge the Battery

When the battery is low and only a few minutes of

operation remain, the device sounds a warning tone

at regular intervals. In this condition, your device

conserves its remaining battery power by dimming the

screen. When the battery level becomes too low, the

device automatically turns off.

For a quick check of your battery level:

► View the battery charge indicator located in the top

right corner of your device’s display. Asolid color

( ) indicates a full charge.

While charging, the device and the charger may

become hot when using wireless charging or fast

charging. This does not affect the device’s lifespan or

performance and is in the device’s normal range of

operation.

The charger may stop charging if the battery becomes

too hot.

Set Up Your Device 9

If the device heats up while charging the battery:

1. Disconnect the charger from the device and close

any running apps.

2. Wait for the device to cool down, and then begin

charging the device again.

•

If the lower part of the device overheats,

check for damage to the connected USB cable.

Replace the damaged USB cable with a new

Samsung-approved cable.

If using a wireless charger, do not place foreign

materials between the device and the wireless charger.

Micro-USB Connector

You can use the included Micro-USB connector to

connect a Micro-USB cable (such as from your old

device) to your new device for charging with the

charging head, or for connecting to a computer.

Note: The Micro-USB connector does not support

On‑the‑Go (OTG) devices such as memory sticks,

external hard drives, or keyboard and mouse

accessories.

Reverse Charging

The included USB connector allows you to charge

another device through a USB cable.

Youcan also use the USB connector for transferring

contacts, photos, and other content from an old device.

For more information, see “Transfer Data from Your Old

Device” on page14.

Set Up Your Device 10

Start Using Your Device

Turn Your Device On or Off

The instructions below explain how to turn your device

on or off.

To turn the device on:

► Press and hold the Power key until the device

turnson.

To turn the device off:

1. Press and hold the Power key until the

Deviceoptions menu is displayed.

2. Tap Power off, and confirm if prompted.

Lock or Unlock Your Device

Use your device’s screen lock features to secure your

device. By default, the device locks automatically when

the screen times out.

To lock the device:

► Press the Power key.

The default Screen lock on your device is Swipe.

Tochoose a more secure screen lock, see “Set a Screen

Lock” on page175.

To unlock the device:

► Press the Power key or double‑tap Home, and

then drag your finger across the screen.

Set Up Your Device 11

Restart the Device

If your device stops responding to taps or finger

gestures and you are unable to turn it off, youcan

restart your device.

► Press and hold the Power key and the

Volumedown key at the same time for more

thanseven seconds.

Set Up Your Device

Use the Set Up Wizard

The first time you turn your device on, a Welcome

screen is displayed. It guides you through the basics of

setting up your device.

Follow the prompts to choose a default language,

connect to a Wi-Fi

®

network, set up accounts, choose

location services, learn about your device’s features,

and more.

Voice Assistant provides voice prompts and

descriptions of items on the screen to improve

accessibility.

Google Account

Your new device uses your Google

™

Account to fully

utilize its Android

™

features, including Gmail

™

,

GoogleDuo, and the Google Play

™

store.

When you turn on your device for the first time, set

up your existing Google Account or create a new

GoogleAccount.

– or –

To create a new Google Account or set up your

GoogleAccount on your device at any time, use

Accounts settings.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts.

3. Tap Addaccount > Google.

Set Up Your Device 12

Factory Reset Protection

When you sign in to a Google Account on your device,

Factory Reset Protection is activated. Factory Reset

Protection (FRP) prevents other people from using

your device if it is reset to factory settings without your

permission. For example, if your device is lost or stolen

and a factory data reset is performed, only someone

with your Google Account username and password can

use the device.

You will not be able to access the device after a factory

data reset if you do not have your GoogleAccount

username and password. For more information, see

“Factory Data Reset” on page171.

Caution: Before shipping your device back to Samsung

or taking it to your nearest Samsung‑authorized service

center, you should remove your Google Account before

resetting the device back to factory settings. For more

information, visit: samsung.com/us/support/frp.

Enable Factory Reset Protection

Adding a Google Account to your device automatically

activates the Factory Reset Protection (FRP) security

feature.

Disable Factory Reset Protection

To disable FRP, remove all Google Accounts from the

device.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts>

Google.

•

If you have more than one Google Account set

up on your device, tap the Google Account you

want to remove.

3. Tap Moreoptions > Remove account.

Set Up Your Device 13

Samsung Account

Create a Samsung account for access to Samsung

content and apps on your device. When you turn on

your device for the first time, set up your existing

Samsung account or create a new Samsung account.

– or –

To create a new Samsung account or set up your

Samsung account on your device at any time, use

Accounts settings.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts.

3. Tap Addaccount > Samsungaccount.

Add an Email Account

Use the Email app to view and manage all your email

accounts in oneapp.

When you turn on your device for the first time, set

up your existing email account or create a new email

account.

– or –

To create a new email account or set up your email

account on your device at any time, use Accounts

settings.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts.

3. Tap Addaccount > Email.

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