Samsung Electronics SM-G965UZKAXAA User manual

USER MANUAL

Special features 1

Hi Bixby 2

Dual camera 2

Flexible security 2

Water and dust resistance 3

Getting started 4

Front view 5

Back view 7

Set up your device 8

Assemble your device 9

Start using your device 12

Learn about your device 16

Navigation 17

Navigation bar 19

Home screen 21

Customize your Homescreen 22

Status bar 28

Notification panel 30

Edge screen 33

Bixby 39

Always On Display 41

Face recognition 43

Iris scanner 44

Fingerprint scanner 46

i

GEN_G960U1_G965U1_EN_UM_TN_RBG_042518_ FINAL

Table of contents

Intelligent scan 48

Multi window 49

Enter text 51

Emergency mode 54

Apps 56

Use apps 57

Calculator 62

Calendar 64

Camera and video 67

Clock 73

Contacts 77

Email 85

Galaxy Apps 88

Gallery 89

Google apps 94

Internet 97

Messages 101

My Files 104

Phone 106

Samsung Gear 116

Samsung Health 117

Samsung Notes 119

Samsung Pay 121

Samsung+ 123

Samsung Connect 124

Secure Folder 125

Additional apps 127

Settings 128

Access Settings 129

Search for Settings 129

ii

Connections 130

Wi-Fi 131

Bluetooth 134

Phone visibility 136

Data usage 136

Airplane mode 137

NFC and payment 137

Mobile hotspot 138

Tethering 141

Location 141

Nearby device scanning 143

Connect to a printer 144

MirrorLink 144

Download booster 145

Virtual Private Networks 145

Ethernet 147

Sounds and vibration 148

Sound mode 149

Vibrations 149

Volume 150

Ringtone 151

Notification sounds 151

Do not disturb 151

System sounds 152

Key-tap feedback 152

Sound quality and effects 153

Separate app sound 154

Notifications 155

Manage notifications 156

Smart alert 156

iii

Display 157

Screen off settings 158

Screen brightness 158

Blue light filter 159

Font and screen zoom 160

Screen quality 160

Full screen apps 161

LED indicator 161

Smart stay 161

One-handed mode 162

Device maintenance 163

Quick optimization 164

Battery 164

Performance mode 165

Storage 165

Memory 167

Language and input 168

Date and time 172

Report diagnostic information 172

Reset 173

Factory data reset 174

Auto restart 176

Software update 176

Lock screen and security 177

Screen lock types 178

Biometric locks 179

Lock screen and AOD settings 179

Google Play Protect 180

Find My Mobile 180

Security update 181

iv

Samsung Pass 181

Secure Folder 181

App permission monitor 182

Secure startup 182

Encrypt SD card 183

View passwords 183

Security update service 183

Device administration 184

Credential storage 184

Advanced security settings 185

Accounts 187

Samsung Cloud 188

Add an account 188

Backup and restore 190

Google settings 191

Accessibility 192

Vision 193

Hearing 194

Dexterity and interaction 195

More accessibility settings 196

Accessibility services 196

Other settings 197

Help 198

Manage game features 198

Device assistance app 199

Dual messenger 199

About phone 200

Getting help 201

Videos 201

Smart Simulator 201

v

Tips and Tricks 201

Samsung Care 201

Legal 202

Legal information 203

vi

Special features

Learn about your mobile device’s

special features.

Hi Bixby

Bixby responds to your voice commands and can help

you understand your settings and set up your Samsung

device.

For more information, see “Bixby” on page39.

Dual camera

The Galaxy S9+ is equipped with a rear dual camera.

The dual optical zoom feature and Live focus shooting

mode utilize both cameras.

For more information, see “Camera and video” on

page67.

Flexible security

Use your face, fingerprint, or iris to unlock your device.

Face recognition

Configure facial recognition security to add an extra

layer of security when using your device.

For more information, see “Face recognition” on

page43.

Fingerprint scanner

Use your fingerprint as an alternative to entering

passwords in certain apps. You can also use your

fingerprint to verify your identity when logging in to

your Samsung account.

For more information, see “Fingerprint scanner” on

page46.

Iris scanner

Use iris recognition as an alternative to entering

passwords in certain apps. You can also use your eyes

to verify your identity when logging in to your Samsung

account.

For more information, see “Iris scanner” on page44.

Special features 2

Intelligent scan

Combine iris and face recognition data to improve your

security experience.

For more information , see “Intelligent scan” on

page48.

Water and dust

resistance

This device is rated IP68 using the Ingress Protection

rating system.

For more information, see “Maintaining water and dust

resistance” on page207.

Special features 3

Getting started

Learn about your mobile device

hardware, assembly procedures,

and how to get started using

your new device.

Front view

Front camera

Iris scanner

Power key

USB charger/Accessory port

Bixby key

microSD/SIM

card tray

Volume keys

Proximity sensor

Getting started 5

Devices and software areconstantly evolving—the illustrations yousee here areforreference only.

l Proximity sensor



–

Turns off the screen and disables touch

functionality during a call when the device is

in close proximity to the body.



–

Turns the screen back on and enables touch

functionality during a call when the device is

outside a specific range from the body.

l Power key



–

Press to turn the screen on or off.



–

Press and hold to select a power control

option.



–

Press twice quickly to launch the camera.

l Volume keys



–

Adjust the volume for ringtones, media,

notifications, and system sounds. For more

information, see “Volume” on page150.



–

In the camera app, press a volume key to take

a photo.

l Bixby key



–

Launch Bixby. For more information, see

“Bixby” on page39.

Getting started 6

Back view

Heart rate sensor

Flash

Dual camera

Microphone

S

peaker

Rear camera

Fingerprint scanner

Headset jack

Getting started 7

Devices and software areconstantly evolving—the illustrations yousee here areforreference only.

Set up your

device

Learn how to set up your device forthe

first time.

Assemble your device

Install a SIM card and an optional memory card

(notincluded), and charge your device before using.

Install a SIM card and memorycard

When you subscribe to a cellular network, you are

provided with a SIM card. You may be able to use your

previous SIM card. Contact your service provider for

more details.

Warning: Small components such as SIMcards and

memory cards can pose a choking risk. Please be

careful when handling these cards to avoid damaging

them.

You can install an optional microSD

™

memory card

(notincluded) to add more memory space to your

device. A memory card can be installed at any time. It

is not necessary to install it prior to using the device.

Caution: Be careful when using the removal tool to

eject an internal card tray.

1. Insert the removal tool into the hole on the

SIMcard/Memory card tray, and then push until

the tray pops out.

2. Place the SIM card on the tray with the gold

contacts facing down.

3. Turn the tray over and place the SIM card in the

bottom of the tray.

• Make sure that the card’s gold contacts face

outward and that the card is positioned as

shown.

4. Turn the tray over and place the memory card on

the top of the tray with gold contacts facing

down.

Set up your device 9

5. Place the memory card on the tray with the gold

contacts facing down.

6. Slide the SIM card/Memory card tray back into

the slot.

1. Carefully slide the SIM card into the SIM card

slot. Make sure that the card’s gold contacts face

down into the device and that the card is

positioned as shown.

2. Slide the memory card into the slot with the gold

contacts facing down.

Set up your device 10

Charge the battery

Your device is powered by a rechargeable battery. A

charger (charging head and USB Type-C cable) is

included with the device for charging the battery from

any standard outlet.

Note: You should dry the inside of the charging port

before inserting a power connector to charge your

device. If the charging port is not fully dry, your device

may operate abnormally. For example, it may charge

more slowly or overheat.

The battery comes partially charged. You can use the

device while charging.

Caution: Use only charging devices that are approved

by Samsung. Samsung accessories are designed for

your device to maximize battery life. Using other

accessories may void your warranty and may cause

damage.

1. Insert the USB Type-C cable into the

USBcharger/Accessory port.

2. Connect the USB cable to the charging head, and

then plug the charging head into a standard

outlet.

3. Unplug the charging head from the outlet and

remove the USB cable from the device when

charging is complete.

While charging, the device and the charger may

become hot and stop charging. This usually does not

affect the device’s lifespan or performance and is in

the device’s normal range of operation.

Set up your device 11

Disconnect the charger from the device and wait for

the device to cool down. For more information, visit

samsung.com/us/support/answer/ANS00076952.

Start using your device

The instructions below explain how to turn your device

on or off.

To turn the device on:

u Press and hold the Power key until the device

turns on.

To turn the device off:

1. Press and hold the Power key.

2. Tap Power off, and confirm when prompted.

Use the Setup Wizard

The first time you turn your device on, the Setup Wizard

guides you through the basics of setting up your

device.

Follow the prompts to choose a default language,

connect to a Wi-Fi

®

network, set up accounts, choose

location services, learn about your device’s features,

and more.

Set up your device 12

Lock or unlock your device

Use your device’s screen lock features to secure your

device. By default, the device locks automatically

when the screen times out.

To lock the device:

u Press the Power key.

To unlock the device:

u Press the Power key, or press the Home keyor

double-tap or touch and hold Home, and then

drag your finger across the screen.

The default Screen lock on your device is Swipe.

Tochoose a secure screen lock, see “Set a secure screen

lock” on page178.

Add a Google account

Your new device uses your Google

™

account to fully

utilize its Android

™

features.

1. From a Home screen, swipe up to access Apps.

2.

Tap Settings > Cloud and accounts > Accounts.

3.

Tap Add account > Google.

Note: When you sign in to a Google account, Factory

Reset Protection (FRP) is activated. FRP requires your

Google account information when resetting to factory

settings. For more information, see “Factory reset

protection” on page175.

Set up your device 13

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