Poly RealPresence Distributed Media Application (DMA) User guide

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Software
Type
User guide

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3.0 | July 2011 | 3725-76302-001I
Polycom
®
DMA
7000 System
Operations Guide
© 2011 Polycom, Inc. All rights reserved.
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing
includes translating into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the
software contained within its products. The software is protected by United States copyright laws and international
treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound
recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not
responsible for printing or clerical errors. Information in this document is subject to change without notice.
ii
Trademark Information
Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are
trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United
States and various other countries.
All other trademarks are the property of their respective owners.
Java is a registered trademark of Oracle and/or its affiliates.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent
applications held by Polycom, Inc.
End User License Agreement
Use of this software constitutes acceptance of the terms and conditions of the Polycom DMA 7000 system end-user
license agreement (EULA).
The EULA is included in the release notes document for your version, which is available on the Polycom Support
page for the Polycom DMA 7000 system.
Polycom, Inc. iii
Contents
1 Polycom
®
DMA
7000 System Overview . . . . . . . . . . . . . 1
Introduction to the Polycom DMA System . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Polycom Solution Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Working in the Polycom DMA System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Third-Party Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Open Source Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2 Polycom
®
DMA
System Initial Configuration Summary . . 17
Add Required DNS Records for the Polycom DMA System . . . . . . . . . . . 18
License the Polycom DMA System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Set Up Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Configure the Call Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Set Up Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Set Up MCUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connect to Microsoft Active Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Set Up Conference Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Test the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3 System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Security Certificates Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
How Certificates Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Forms of Certificates Accepted by the Polycom DMA System . . . . . . 28
How Certificates Are Used by the Polycom DMA System . . . . . . . . . 28
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Certificate Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Certificate Information Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Certificate Signing Request Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . 32
Add Certificates Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Certificate Details Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Certificate Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Install a Certificate Authority’s Certificate . . . . . . . . . . . . . . . . . . . . . . 35
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iv Polycom, Inc.
Create a Certificate Signing Request in the DMA System . . . . . . . . . . 36
Install a Certificate in the DMA System . . . . . . . . . . . . . . . . . . . . . . . . . 37
Remove a Certificate from the DMA System . . . . . . . . . . . . . . . . . . . . 39
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Login Policy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Local Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Local User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
4 Local Cluster Configuration . . . . . . . . . . . . . . . . . . . . . . . . 49
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Routing Configuration Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Signaling Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Logging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Local Cluster Configuration Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Add Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Configure Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Configure Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
5 Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Active Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Call Details Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Endpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Edit Device Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Add Alias Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Edit Alias Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Associate User Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Site Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Site Link Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
External Gatekeeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Add External Gatekeeper Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Edit External Gatekeeper Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
External SIP Peer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Add External SIP Peer Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Edit External SIP Peer Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
External SBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Add External SBC Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
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Edit External SBC Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
6 MCU Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
MCUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Add MCU Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Edit MCU Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Add Session Profile Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Edit Session Profile Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
MCU Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
MCU Pools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Add MCU Pool Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Edit MCU Pool Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
MCU Pool Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
MCU Pool Orders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Add MCU Pool Order Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Edit MCU Pool Order Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
MCU Pool Order Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
7 Conference Manager Configuration . . . . . . . . . . . . . . . . 111
Conference Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Conference Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Two Types of Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Template Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
About Conference IVR Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
About Cascading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Conference Templates List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Add Conference Template Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . 118
Edit Conference Template Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . 126
Select Layout Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Conference Templates Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Shared Number Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Add Virtual Entry Queue Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . 137
Add Direct Dial Virtual Entry Queue Dialog Box . . . . . . . . . . . . . . . 138
Edit Virtual Entry Queue Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Edit Direct Dial Virtual Entry Queue Dialog Box . . . . . . . . . . . . . . . . 139
8 Integrations with Other Systems . . . . . . . . . . . . . . . . . . . 141
Microsoft Active Directory Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Microsoft Active Directory Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
DMA Operations Guide
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Active Directory Integration Procedure . . . . . . . . . . . . . . . . . . . . . . . . 147
Understanding Base DN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Adding Passcodes for Enterprise Users . . . . . . . . . . . . . . . . . . . . . . . . 152
About the System’s Directory Queries . . . . . . . . . . . . . . . . . . . . . . . . . 154
Microsoft Exchange Server Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Microsoft Exchange Server Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Exchange Server Integration Procedure . . . . . . . . . . . . . . . . . . . . . . . . 161
Polycom CMA System Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Polycom CMA System Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Join CMA Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Polycom CMA System Integration Procedures . . . . . . . . . . . . . . . . . 165
Juniper Networks SRC Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Juniper Networks SRC Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Juniper Networks SRC Integration Procedure . . . . . . . . . . . . . . . . . . 167
9 Superclustering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
About Superclustering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
DMAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Join Supercluster Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Supercluster Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
10 Call Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . 177
About the Call Server Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Call Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Dial Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
The Default Dial Plan and Suggestions for Modifications . . . . . . . . . 182
Add Dial Rule Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Edit Dial Rule Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Script Debugging Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Sample Preliminary and Postliminary Scripts . . . . . . . . . . . . . . . . . . . . . . 188
Hunt Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Add Hunt Group Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Edit Hunt Group Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Add Alias Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Edit Alias Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Device Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Add Device Authentication Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . 196
Edit Device Authentication Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . 196
Prefix Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
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Add Simplified Gateway Dialing Prefix Dialog Box . . . . . . . . . . . . . . 198
Edit Simplified Gateway Dialing Prefix Dialog Box . . . . . . . . . . . . . . 198
Embedded DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
History Retention Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
11 Site Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
About Site Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Site Information Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Add Site Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Edit Site Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Add Subnet Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Edit Subnet Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Site Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Add Site Link Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Edit Site Link Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Site-to-Site Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Add Site-to-Site Exclusion Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Territories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Add Territory Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Edit Territory Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Network Clouds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Add MPLS Cloud Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Edit MPLS Cloud Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Site Topology Configuration Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 224
12 Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
User Roles Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Adding Users Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Add User Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Edit User Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Select Associated Endpoints Dialog Box . . . . . . . . . . . . . . . . . . . . . . . 237
Conference Rooms Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Add Conference Room Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Edit Conference Room Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Users Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Conference Rooms Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Import Enterprise Groups Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . 245
DMA Operations Guide
viii Polycom, Inc.
Edit Group Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Enterprise Groups Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Login Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Change Password Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
13 System Management and Maintenance . . . . . . . . . . . . . . 253
Management and Maintenance Overview . . . . . . . . . . . . . . . . . . . . . . . . . 253
Administrator Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Administrative Best Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Auditor Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Auditor Best Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Recommended Regular Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Call Server Active Calls Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Call Server Registrations Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Conference Manager Usage Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Conference Manager MCUs Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
License Status Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Supercluster Status Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Territory Status Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
User Login History Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Legacy Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Alert 1001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Alert 1002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Alert 1003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Alert 1004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Alert 1005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Alert 1101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Alert 1102 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Alert 1103 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Alert 1104 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Alert 2001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Alert 2002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Alert 2101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Alert 2102 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Alert 2103 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Alert 2104 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Alert 2105 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Alert 2106 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Contents
Polycom, Inc. ix
Alert 2107 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Alert 2201 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Alert 2202 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Alert 2203 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Alert 3001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Alert 3101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Alert 3102 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Alert 3103 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Alert 3104 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Alert 3105 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Alert 3201 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Alert 3202 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Alert 3301 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Alert 3302 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Alert 3303 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Alert 3304 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Alert 3305 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Alert 3401 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Alert 3402 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Alert 3403 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Alert 3404 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Alert 3405 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Alert 3406 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Alert 3601 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Alert 3602 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Alert 3603 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Alert 3604 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Alert 3605 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Alert 3606 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Alert 4001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Alert 4002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Alert 4003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Alert 5001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Alert 6001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Alert 7001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
System Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
System Logs Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Troubleshooting Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Backing Up and Restoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Backup and Restore Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
DMA Operations Guide
x Polycom, Inc.
Upgrading the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Planning a Supercluster Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Upgrade Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Adding a Second Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Expanding an Unpatched System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Expanding a Patched System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Replacing a Failed Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Shutting Down and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
14 System Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Export History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Conference History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Export History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Associated Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Conference Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Property Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Call Detail Records (CDRs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Exporting CDR Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Call Record Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Conference Record Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Legacy Signaling Mode CDRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Call Record Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Conference Record Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Registration History Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Registration History Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Active Directory Integration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Orphaned Groups and Users Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Orphaned Groups and Users Procedures . . . . . . . . . . . . . . . . . . . . . . 318
Conference Room Errors Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Exporting Conference Room Errors Data . . . . . . . . . . . . . . . . . . . . . . 320
Enterprise Passcode Errors Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Exporting Enterprise Passcode Errors Data . . . . . . . . . . . . . . . . . . . . 322
Network Usage Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Exporting Network Usage Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Polycom, Inc. 1
1
Polycom
®
DMA
7000 System
Overview
This chapter provides an overview of the Polycom
®
Distributed Media
Application™ (DMA™) 7000 system. It includes these topics:
Introduction to the Polycom DMA System
Polycom Solution Support
Working in the Polycom DMA System
Third-Party Software
Introduction to the Polycom DMA System
The Polycom DMA system is a highly reliable and scalable video collaboration
infrastructure solution based on the Polycom
®
Proxias™ application server. It
performs two primary functions and can be deployed in three configurations.
Conference Manager Function
The Polycom DMA system’s Conference Manager uses advanced routing
policies to distribute voice and video calls among multiple media servers
(Multipoint Control Units, or MCUs), creating a single virtual resource pool.
This greatly simplifies video conferencing resource management and uses
MCU resources more efficiently.
The Polycom DMA system integrates with your Microsoft® Active
Directory®, automating the task of provisioning users for video conferencing.
Combined with its advanced resource management, this makes
reservationless video conferencing on a large scale feasible and efficient,
reducing or eliminating the need for conference scheduling.
DMA Operations Guide Introduction to the Polycom DMA System
2 Polycom, Inc.
The Polycom DMA system’s ability to handle multiple MCUs as a single
resource pool makes multipoint conferencing services highly scalable. You can
add MCUs on the fly without impacting end users and without requiring re-
provisioning.
The Conference Manager continually monitors the resources used and
available on each MCU and intelligently distributes conferences among them.
If an MCU fails, loses its connection to the system, or is taken out of service,
the Polycom DMA system distributes new conferences to the remaining
MCUs. The consequences for existing calls and conferences depend on
whether they’re H.323 or SIP:
H.323 calls and conferences on the failed MCU are terminated. But callers
simply need to redial the same number they used for their initial dial-in.
Conference Manager relocates their new conference to the best available
MCU (provided there is still sufficient MCU capacity).
SIP calls on the failed MCU are automatically moved to another MCU or
MCUs (if available), up to the capacity available.
Call Server Function
This version of the Polycom DMA system adds the Call Server to its feature set.
The Call Server provides the following functionality:
H.323 gatekeeper
SIP registrar and proxy server
H.323 <—> SIP gateway
Bandwidth management
The Call Server can also be integrated with a Juniper Networks Service
Resource Controller (SRC) to provide bandwidth assurance services.
Two-server Cluster Configuration
The Polycom DMA system is designed to be deployed as a pair of co-located
redundant servers that share the same virtual IP address(es). The two-server
cluster configuration of the Polycom DMA system has no single point of
failure within the system that could cause the service to become unavailable.
In the event of a single server (node) failure, two things happen:
All calls that are being routed through the failed node are terminated.
These users simply need to redial the same number, and they’re placed
back into conference. The standby server takes over the virtual signaling
address, so existing registrations and new calls are unaffected.
If the failed server is the active web host for the system management
interface, the active user interface sessions end, the web host address
automatically migrates to the remaining server, and it becomes the active
Introduction to the Polycom DMA System Polycom
®
DMA
7000 System Overview
Polycom, Inc. 3
web host. Administrative users can then log back into the system at the
same URL. The system can always be administered via the same address,
regardless of which server is the web host.
The internal databases within each Polycom DMA system server are fully
replicated to the other node in the cluster. If a catastrophic failure of one of the
database engines occurs, the system automatically switches itself over to use
the database on the other server.
Single-server Configuration
The Polycom DMA system is also available in a single-server configuration.
This configuration offers all the advantages of the Polycom DMA system
except the redundancy and fault tolerance at a lower price. It can be upgraded
to a two-server cluster at any time.
This manual generally assumes a redundant two-server cluster. Where there
are significant differences between the two configurations, those are spelled
out.
Superclustering
To provide geographic redundancy, up to five geographically distributed
Polycom DMA system clusters (two-node or single-server) can be integrated
into a supercluster. All five clusters can be Call Servers (function as gatekeeper,
SIP proxy, SIP registrar, and gateway). Up to three can be designated as
Conference Managers (manage an MCU resource pool to host conference
rooms).
The superclustered Polycom DMA systems can be centrally administered and
share a common data store. Each cluster maintains a local copy of the data
store, and changes are replicated to all the clusters. Most system configuration
is supercluster-wide. The exceptions are cluster-specific or server-specific
items like network settings and time settings.
System Capabilities and Constraints
The following capabilities and constraints apply to the entire supercluster:
Number of sites: 500
Number of clusters in a supercluster: 5 (not counting an integrated
Polycom CMA system)
Note
Technically, a standalone Polycom DMA system (two-node or single-server) is a
supercluster that contains one cluster. All the system configuration and other data
that’s shared across a supercluster is kept in the same data store. At any time,
another Polycom DMA system can be integrated with it to create a two-cluster
supercluster that shares its data store.
DMA Operations Guide Polycom Solution Support
4 Polycom, Inc.
The following capabilities and constraints apply to each cluster in the
supercluster:
Number of registrations: 15000
Number of simultaneous H.323 calls: 5000
Number of simultaneous SIP calls: 5000
Total number of simultaneous calls: 5000
Number of network usage data points retained: 8,000,000
Number of IRQ messages sent per second: 100
System Port Usage
Depending on signaling and security settings, the Polycom DMA system may
have the following ports open:
22 — SSH (if Linux console access is enabled)
80 — redirects to 443
443 — redirects to 8443
8443 — management interface access
8444 — superclustering administration
4449 — OpenDS replication (superclustering)
5060 — unencrypted SIP (default port; can be changed)
5061 — SIP TLS (default port; can be changed)
1719 — RAS (default port; can be changed)
1720 — H.225 (default port; can be changed)
36000-61000 — H.245 port range
Polycom Solution Support
Polycom Implementation and Maintenance services provide support for
Polycom solution components only. Additional services for supported third-
party Unified Communications (UC) environments integrated with Polycom
solutions are available from Polycom Global Services and its certified Partners.
These additional services will help customers successfully design, deploy,
optimize, and manage Polycom visual communications within their UC
environments.
Working in the Polycom DMA System Polycom
®
DMA
7000 System Overview
Polycom, Inc. 5
Professional Services for Microsoft Integration is mandatory for Polycom
Conferencing for Microsoft Outlook and Microsoft Office Communications
Server integrations. For additional information, please see http://
www.polycom.com/services/professional_services/index.html or contact
your local Polycom representative.
Working in the Polycom DMA System
This section includes some general information you should know when
working in the Polycom DMA system.
Field Input Requirements
While every effort was made to internationalize the Polycom DMA system, not
all system fields accept Unicode entries. If you work in a language other than
English, be aware that some fields accept only ASCII characters.
Settings Dialog Box
The Settings dialog box shows your user name and information about the
server you’re logged into. Click the button to the right of the menus to
display it.
In addition, you can change the text size used in the system interface and the
maximum number of columns in the Dashboard. Note that larger text sizes
will affect how much you can see in a given window or screen size and may
require frequent scrolling.
Polycom DMA System Management Interface Access
The Polycom DMA system has three system user roles that provide access to
the management and operations interface. The functions you can perform and
parts of the interface you can access depend on your user role or roles:
Menu/Icon Admin Provisioner Auditor
Home. Returns to the Dashboard.
Network >
Active Calls
Endpoints
DMAs
a
DMA Operations Guide Working in the Polycom DMA System
6 Polycom, Inc.
MCU > MCUs
a
MCU > MCU Pools
a
MCU > MCU Pool Orders
a
Site Statistics
a
Site Link Statistics
a
Site Topology > Sites
a
Site Topology > Site Links
a
Site Topology > Site-to-Site Exclusions
a
Site Topology > Network Clouds
a
Site Topology > Territories
a
External Gatekeeper
a
External SIP Peer
a
External SBC
a
User >
Users
b
Groups
Login Sessions
a
Change Password
Reports >
Call History
Conference History
Registration History
Network Usage
Microsoft Active Directory Integration
c
Enterprise Passcode Errors
c
Orphaned Groups and Users
Conference Room Errors
c
Menu/Icon Admin Provisioner Auditor
Working in the Polycom DMA System Polycom
®
DMA
7000 System Overview
Polycom, Inc. 7
Maintenance
System Log Files
d
Troubleshooting Utilities > Ping,
Traceroute, Top, I/O Stats, SAR
Shutdown and Restart
Software Upgrade
Backup and Restore
Admin > Conference Manager >
Conference Settings
Conference Templates
Shared Number Dialing
Admin > Call Server >
Call Server Settings
Domains
Dial Rules
Hunt Groups
Device Authentication
Prefix Service
a
Embedded DNS
History Retention Settings
Admin > Integrations >
Microsoft Active Directory
Microsoft Exchange Server
Polycom CMA System
Juniper Networks SRC
Admin > Login Policy Settings >
Local Password
Session
Local User Account
Banner
Menu/Icon Admin Provisioner Auditor
DMA Operations Guide Third-Party Software
8 Polycom, Inc.
Third-Party Software
Open Source Software
The Polycom DMA system uses several open source software packages,
including the CentOS operating system. CentOS is an enterprise-class Linux
distribution that contains hundreds of open-source components. For more
information about CentOS, visit http://www.centos.org/.
Admin > Local Cluster >
Network Settings
Signaling Settings
Time Settings
Licenses
Logging Settings
Security Settings
Certificates
Help >
About DMA 7000
Help Contents
Legacy Dashboard. Displays the
Dashboard available in previous
versions of the system.
Settings. Displays Settings dialog box.
Log Out. Logs you out of the Polycom
DMA system.
Help. Opens the online help topic for the
page you’re viewing.
a. Provisioners have view-only access.
b. Must be an enterprise user to see enterprise users. Provisioners can’t add or remove roles
or endpoints, and can’t edit user accounts with explicitly assigned roles (Administrator,
Provisioner, or Auditor), but can manage their conference rooms.
c. Must be an enterprise user to view this report.
d. Administrators can’t delete log archives.
Menu/Icon Admin Provisioner Auditor
Third-Party Software Polycom
®
DMA
7000 System Overview
Polycom, Inc. 9
The packages containing the source code and the licenses for all the open-
source software, including CentOS and its components, are included on the
Polycom DMA system software DVD, mostly in the
/SRPMS
directory.
Modifying Open Source Code
The LGPL v2.1 license allows you to modify the LGPL code we use, recompile
the modified code, and re-link it with our proprietary code. Note that although
you’re free to modify the LGPL modules used in the Polycom DMA system in
any way you wish, we cannot be responsible if the changes you make impair
the system.
To replace an LGPL library with your modified version
1 On the DMA DVD, find the source code for the module you want to
modify.
2 Modify the source code and compile it.
3 Go to Configuration > System > Security Settings, select Allow Linux
console access, and click Update.
4 Contact Polycom Global Services for the root password for the Polycom
DMA server.
5 Use ssh to log into the server as root.
6 Upload the modified software via uget or scp.
7 Find the module you’re replacing and install the new version to that
location.
8 Reboot the system.
License Information
The following table contains license information for the open source software
packages used in the Polycom DMA system. Note that the source code and the
licenses for all the open-source software, including CentOS and its
components, are included on the Polycom DMA system software DVD. This
list is provided as a convenient reference.
Software Version License Link
Axis 1.4.2 Apache License,
Version 2
http://www.apache.org/licenses/LICENSE-2.0
bsf 2.3.0-rc1 Apache License,
Version 2
http://www.apache.org/licenses/LICENSE-2.0
CentOs 5.6 GPLv2 https:/www.redhat.com/licenses/gpl.html
DMA Operations Guide Third-Party Software
10 Polycom, Inc.
Cluster-glue 1.0.5 GPLv2 http://www.gnu.org/licenses/old-licenses/gpl-2.0.html
commons-
beanutils
1.7 Apache License,
Version 2
http://www.apache.org/licenses/LICENSE-2.0
commons-
collections
3.2 Apache License,
Version 2
http://www.apache.org/licenses/LICENSE-2.0
commons-
configuration
1.5 Apache License,
Version 2
http://www.apache.org/licenses/LICENSE-2.0
commons-
digester
1.6 Apache License,
Version 2
http://www.apache.org/licenses/LICENSE-2.0
commons-
discovery
0.2 Apache License,
Version 2
http://www.apache.org/licenses/LICENSE-2.0
commons-
fileupload
1.2.1 Apache License,
Version 2
http://commons.apache.org/fileupload/license.html
commons-
httpclient
3.0.1 Apache License,
Version 2
http://www.apache.org/licenses/LICENSE-2.0
commons-io 1.4 Apache License,
Version 2
http://www.apache.org/licenses/LICENSE-2.0
commons-jexl 1.0 Apache License,
Version 2
http://www.apache.org/licenses/LICENSE-2.0
commons-
jxpath
1.2 Apache License,
Version 2
http://www.apache.org/licenses/LICENSE-2.0
commons-lang 2.3 Apache License,
Version 2
http://www.apache.org/licenses/LICENSE-2.0
commons-
logging
1.0.4 Apache License,
Version 2
http://www.apache.org/licenses/LICENSE-2.0
commons-pool 1.3 Apache License,
Version 2
http://www.apache.org/licenses/LICENSE-2.0
corosync 1.2.5 BSD http://opensource.org/licenses/bsd-license.php
dom4j 1.5.2 BSD-style http://www.dom4j.org/license.html
drools 4.0.0 Apache License,
Version 2
http://www.apache.org/licenses/LICENSE-2.0
Hibernate
Annotations
4.2.1.GA LGPLv2.1 http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html
Hibernate
(core)
3.2.4 SP 1 LGPLv2.1 http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html
Hsqldb 2.0.1-rc1 BSD-style http://hsqldb.org/web/hsqlLicense.html
Software Version License Link
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Poly RealPresence Distributed Media Application (DMA) User guide

Category
Software
Type
User guide
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