A vertical line appears on the printout................................................. 98
Toner smudges.................................................................... 98
Areas are missing in the printed image. ................................................ 98
Completely blank pages are output.................................................... 98
Printouts are extremely curled........................................................ 99
The printed image is light or faint..................................................... 99
The non-printed side of the page is dirty.............................................. 100
Print quality decreased............................................................. 100
Memory Problems..................................................................... 100
Insufficient memory for current task................................................. 100
Insufficient memory to print all copies................................................ 101
Paper Handling Problems.............................................................. 101
Paper does not feed properly........................................................ 101
Problems Using Options............................................................... 102
Feed jam when using the optional paper cassette....................................... 102
An installed option cannot be used................................................... 102
Correcting USB Problems.............................................................. 103
USB connections.................................................................. 103
Windows operating system......................................................... 103
Printer software installation......................................................... 103
Network Connection Problems (only for the DN model)..................................... 104
Cannot install software or drivers.................................................... 104
Cannot access the shared printer..................................................... 104
Status and Error Lights................................................................. 105
Canceling Printing.................................................................... 112
Printing in the PostScript 3 Mode Problems (Epson AcuLaser M2400/M2410 series only)......... 113
The printer does not print.......................................................... 113
The printer or its driver does not appear in utilities in the printer configuration (Macintosh
only).......................................................................... 113
The font on the printout is different from that on the screen.............................. 113
The edges of texts and/or images are not smooth....................................... 114
The printer does not print normally via the USB interface................................ 114
The printer does not print normally via the network interface (only for the DN model)....... 114
An undefined error occurs (Macintosh only).......................................... 115
Chapter 7 About the Printer Software
Using the Printer Software for Windows.................................................. 116
Using the printer driver. . .......................................................... 116
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Contents 5