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I003972

Genio I003972 User manual

  • Hello! I have reviewed the user manual for the Mirabella Genio 4M Wi-Fi LED Pixel Strip Light. This manual covers safety precautions, setup instructions for both EZ and AP pairing methods, and also includes troubleshooting tips. I'm ready to assist you with any questions you might have about this device.
  • Can the LED strip light be used outdoors?
    What should I do if the light does not blink fast when first powered on?
    What if the fast-blinking method doesn't work?
    What do I do if the light never stops blinking?
    What if the light stopped blinking, but unable to progress to “register on cloud”?
I003973Genio4MWi‐FiLEDPixelStripLight
WARNING:
LEDSTRIPLIGHTCANBEUSEDINDOOROROUTDOORUNDERTHESHADEONLY
ADAPTOR/TRANSFORMERANDWi‐FiCONTROLLERMUSTREMAININDOORATALLTIMES
TOENSURETHESAFEANDSATISFACTORYOPERATIONOFTHISSETPLEASEREADTHESEINSTRUCTIONSCAREFULLYAND
RETAINFORFUTUREREFERENCE
FORANYQUESTIONSORTROUBLESHOOTINGPLEASEVISITwww.mirabellagenio.com.au
Werecommendthatthesetbetestedpriortobeingsetupinthedesiredlocation
SAFETYINFORMATION:
•Removesetfromthepackagingbeforeconnectingtothepowersupply. 
•Beforeusingorre‐usingtheset,inspectthesetcarefully 
•Useonlywiththeadaptor/transformersupplied 
•Donotconnectthesetelectricallytoanothersetfromadifferentmanufacturer 
•Ensurethatthecableiscompletelyuncoiledwhilstsetisinuse.Failuretodosomaycauseoverheating 
•Avoiddamagetowireinsulation(cable),asthiscouldcauseashort‐circuitanddamagethetransformer
•Donotuseanysetwhichhasbeen:cut,damaged,orhasfrayedwireinsulation,looseconnectionsorexposedwires
Note:Whenconnecting,pleaseensurethearrowsarealignedwithoneanother,otherwiseitwillNOTlightup
Whencuttingthestriplight,pleaseonlycutalongthecutlineasoutlinedinthediagram
1.ConnectionPreparation 
Your phone must be connected to 2.4GhzWi‐Fi and not the 5GHz, To verify your mobile
phoneisconnecteda2.4GhzWi‐Finetwork,NavigatetotheSettingmenuandclickonWi‐
Fi.Inthismenuyouwillseealldetectablenetworksinyourarea.LocatetheSSIDforyour
network,selectaWi‐FiSSIDthatdoesn’tendwith5GHz. 
CheckyouhaveastrongWi‐Fisignal(atleasttwobars)inthelocationwherethesmartdevice
isinstalled. 
Ifyoudon’thaveatleasttwobarssignalonyourphone,thenyoumayneedtoreconsider
thelocationorgettingaWi‐FiextendertoboosttheWi‐Fisignalstrength. 
Ifyouhavedualbandrouterbutyoudon’tseetwoWi‐FinameSSID’s,onewith5Gandone
without5G,youMUSTlogintotherouterandmanuallydisablethe5GhzWi‐Fisignalifyou’re
havingconnectionissues.Pleasecontactyourinternetprovideronhowtodisable5GhzWi‐
Fiforyourrouterorcheckourwebsite;sFAQforsomecommonroutersettings. 
InstalltheAPPandregisterAccount 
Forthebestexperience,downloadthe"MirabellaGenio"APPtoyoursmartphonefromtheAppStoreorGooglePlay,theAPP
iconwillbedisplayedafterit’sinstalledsuccessfully
EZmethod–whenthelightisfastblinking(2blinkspersecond) 
1. Connectthelightstripthenswitchonthepower,waitafewseconds,striplightwillbeblinkingfast
2. Ifitdidnotautomaticallystarttoblinkfastwhenfirstpoweredon,pressandholdthepairingbuttonontheWi‐Fi
controller,untilthelightstartstoblinkrapidly(2blinkspersecond)
3. OpenMirabellaGenioAPP,tapon+,  addManuallythenchoosegeniostriplightfromthelist
4. Entreyour2.4GhzWi‐Finameandpassword,(makesureWi‐Finamedoesn’tendwith‐5G)
        FollowtheAPPinstructioncarefullytocompletethenetworkpairingprocess. 
ifthefast‐blinkingmethod(EZmethod,mentionedabove)doesn’twork,pleasetrytheslowblinking(APmethod)below.
Whilethestriplightisrapidlyblinking,pressandholdthepairingbuttonontheWi‐Ficontrolleragainandthenwaitforthe
lighttostartblinkingslowly(1blinkperevery2seconds) 
1.  openuptheMirabellagenioAPP,tapon+,addManuallythenchoosegeniostriplightfromthelist
Entreyour2.4GhzWi‐Finameandpassword,(makesuretheWi‐Finamedoesn’tendwith‐5G)
theninresetthedevicefirstscreentaponEZmodeintheToprighthandcornerjustbelowthebatteryimage,
selectAPMode(refertothe1stand2ndimagebelow)NowConfirmindicatorslowlyblinking(refertoimage3), 
hitNext,thenGotoconnectandconnecttoWi‐FinamedSmartLife_XXXX
Note:IfyoufailtoseeWi‐FinamebeginningwiththewordSmartLife_XXXX,thenmeanthedeviceis
notslowlyblinking,pleaseresetandmakeitslowlyblinking
2.AfterconnectedtoSmartLife_XXXX,returnbacktoMirabellaGenio,APPwillcommenceaddingdevice
Pleasepayattentiontothisscreen
todetermentthecauseofthe
time‐outerror
Ifthelightneverstopsblinking,
therecouldbeanissuewithyour
phonesetting,ifyouareusingIOS
14,pleaseensurelocalnetwork
permissionisturnedonforGenio
APP 
iflightstoppedblinking,butunable
toprogressto“registeroncloud”it
indicatesacommunicationerror
withyourroutertoourcloud
service,pleasecheckyourrouter
setting
please check our online FAQ page
andensure
1.Youenterthecorrect2.4GhzWi‐
Finameandpassword 
2.Wi‐Fi controller is in a location
withgoodWi‐Ficoverage,trymove
itclosertotherouterforthepairing
process
3.5GhzWi‐Fisignalisturnedoffon
therouter(5Ghzcanbeturnon
afterthedeviceisconnected)
Ifyoudon’thaveWi‐Fiathomeorcannotpairitbutstillwanttousethislight,simplywaitforthelightstopped
blinking,thenyoucanshortpressthepairingbuttontochangedifferentmodeswithouttheneedofgenioAPP. 
Shouldthetransformer,supplyplugorsupplyflexiblecordgetdamaged,donotattempttorepair.     
TOBEREPAIREDBYANAUTHORIZEDPERSONONLY
THISISANAUSTRALIANSTANDARDSREQUIREMENTINTHEINTERESTOFYOURSAFETY· 
FAQ:
Q.Ihaveinternet/poweroutageanddevicewentofflineanddoesn’treconnectbackonlinebyitself? 
A.Gothestriplightco’settingspage(pencilicon),lookfor“removedevice”Removeitandresetthedeviceandpairitagain
throughtheapp.
Q.howdoIcontroltwoormorestriplightsatthesametime?
A.Gothedevice’settingspage(pencilicon),lookforthe“creategroup”option, 
IfyouareusingTelstra/OptusNBNandyoustillhavingissuewithpairingwhenuseAPmethod,pleasecallourtech
supportlineorcheckouronlineFAQpagesonhowtodisablethe5GhzWiFiontheroutersetting
www.mirabellagenio.com.au/faqs
MirabellaInternationalPtyLtd 
1MirabellaDriveTullamarineVIC.3043Australia
t:1800636528
e:customerser[email protected]om.au
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