Lenovo ThinkPad T420s User manual

ThinkPadGOBIMobileBroadband

UserGuide

Note:Beforeinstallingtheproduct,besuretoreadthewarrantyinformationinAppendixB“LenovoLimited

Warranty”onpage9.

ThirdEdition(June2012)

©CopyrightLenovo2011,2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration

“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Chapter1.AboutthewirelessWAN

adapter................1

Productdescription.............1

Chapter2.Installingandconguring

thewirelessWANadapter......3

Beforeyoubegin..............3

InstallingthewirelessWANadapter......3

Chapter3.Troubleshooting......5

AppendixA.ServiceandSupport...7

Onlinetechnicalsupport...........7

Telephonetechnicalsupport.........7

AppendixB.LenovoLimited

Warranty................9

Part1-GeneralTerms...........9

Part2-Country-specicTerms........11

Part3-WarrantyServiceInformation......14

AppendixC.Wirelessrelated

information..............17

Usageenvironmentandyourhealth......17

AppendixD.Electronicemission

notices................19

FederalCommunicationsCommissionDeclaration

ofConformity...............19

USA-FederalCommunicationsCommission

(FCC)..................19

FCCIDofthewirelessmodule......19

Installationoftheapprovedwirelessmodule.20

RFsafetycompliance..........20

Emergencycalls............20

SimultaneoususeofRFtransmitters....20

AppendixE.Notices..........21

Trademarks................21

Recyclinginformation............21

©CopyrightLenovo2011,2012

iiThinkPadGOBIMobileBroadbandUserGuide

Chapter1.AboutthewirelessWANadapter

ThismanualprovidesgeneralinformationabouttheThinkPad

GOBIMobileBroadband(hereafterreferred

toasthewirelessWANadapter).

Productdescription

IfyouareusingaThinkPadcomputerthatsupportsthewirelessWANadapter,youcaninstallthewireless

WANadapterintoaPeripheralComponentInterconnect(PCI)ExpressMiniCardslotinyourcomputer.

Theoptionpackageincludes:

•ThinkPadGOBIMobileBroadband

•Warrantyposter

•Setupposters

©CopyrightLenovo2011,2012

2ThinkPadGOBIMobileBroadbandUserGuide

Chapter2.InstallingandconguringthewirelessWANadapter

ThischapterprovidesinstructionsoninstallingandconguringthewirelessWANadapter.

Thischapteralsoprovidesinstructionsoninstallingthedevicedriversonthefollowingoperatingsystems:

•Microsoft

Windows

•WindowsVista

•Windows7

Beforeyoubegin

BeforeinstallingthewirelessWANadapter,carefullyreadthefollowinginformation.

Attention:ThewirelessWANadapterisshippedwithanantistaticbag.Whenhandling,takethefollowing

precautionstopreventstaticelectricityfromdamagingtheelectronicparts:

•DonotopentheantistaticbaguntilyouarereadytoinstallthewirelessWANadapterintothePCIExpress

MiniCardslotinyourcomputer.

•BeforeremovingthewirelessWANadapterfromtheantistaticbag,drainstaticelectricityfromthebag

andfromyourbodybytouchingthebagtoametaltableoragroundedmetalobject.

InstallingthewirelessWANadapter

WheninstallingorreplacingthewirelessWANadapter,besuretofollowtheprecautionsbelow.

ToinstallthewirelessWANadapter,dothefollowing:

1.Turnoffthecomputer.

2.InstallthewirelessWANadapterfollowingthestep-by-stepinstructionsonthesetupposters.

Note:IfyourServiceProviderrequiresaSIMcard,installtheSIMcardprovidedintheoptionpackage

followingtheinstructionsintheuserguideforyourThinkPadcomputer.

3.Restartyourcomputer.

4.DownloadandinstallthedevicedriversforthewirelessWANadapterandtheLenovo

Mobile

BroadbandActivation(LMBA)programbydoingoneofthefollowing:

•Gotohttp://www.lenovo.com/support/wireless,andthenfollowtheinstructionsonthescreen.

•StarttheThinkVantage

SystemUpdateprogrambydoingoneofthefollowing:

–ForWindowsXPorWindowsVista:

ClickStart➙AllPrograms➙ThinkVantage➙SystemUpdate.

–ForWindows7:

a.ClickStart➙AllPrograms➙LenovoThinkVantageTools.

b.Double-clickUpdateandDrivers.

Then,followtheinstructionsonthescreen.

5.StarttheLMBAprogramtoactivatethewirelessWANadapter.Anaccountwithamobilebroadband

ServiceProviderisrequired.

©CopyrightLenovo2011,2012

6.StarttheThinkVantageAccessConnectionsprogramtoconrmyourwirelessconnectionortoassist

inresolvinganyconnectionproblems.Fordetailedcongurationinstructions,refertotheAccess

Connectionshelpinformationsystem.

ToopentheAccessConnectionshelpinformationsystem,dependingontheoperatingsystemyouare

using,dooneofthefollowing:

•ForWindowsXPorWindowsVista:

a.ClickStart➙AllPrograms➙ThinkVantage➙AccessConnections.TheThinkVantage

AccessConnectionswindowopens.

b.Clickthequestionmark(?),andthenclickAccessConnectionsHelp.

•ForWindows7:

a.ClickStart➙AllPrograms➙LenovoThinkVantageT ools.

b.Double-clickInternetConnection.TheAccessConnectionswindowopens.

c.Clickthequestionmark(?),andthenclickAccessConnectionsHelp.

4ThinkPadGOBIMobileBroadbandUserGuide

Chapter3.Troubleshooting

IfyouexperiencethefollowingproblemwiththeWirelessWANadapter,trythesolutionprovidedtosolve

theproblem.

Problem:IhavecorrectlyinstalledtheWirelessWANadapteronmycomputer,butthecomputerfailsto

recognizetheWirelessWANadapter.

Solution:ResettheUniedExtensibleFirmwareInterface(UEFI)BasicInput/OutputSystem(BIOS)

congurationofyourcomputertothedefaultsettingsbydoingthefollowing:

1.Turnonthecomputer.

2.WhenyouseetheThinkPadlogoscreen,pressF1toentertheBIOS.

3.PressF9,andthenselectY estoloadthedefaultconguration.

4.PressF10tosavecongurationchangesandexitbyselectingYes.Thecomputerrestarts.

Note:Afterthecomputerrestarts,theBIOSchangesareautomaticallysaved.Thereisnoneedtoreset

theBIOScongurationagainthenexttimeyoustartyourcomputer.

©CopyrightLenovo2011,2012

6ThinkPadGOBIMobileBroadbandUserGuide

AppendixA.ServiceandSupport

Thefollowinginformationdescribesthetechnicalsupportthatisavailableforyourproduct,duringthe

warrantyperiodorthroughoutthelifeofyourproduct.RefertotheLenovoLimitedWarrantyforafull

explanationofLenovowarrantyterms.

Onlinetechnicalsupport

Onlinetechnicalsupportisavailableduringthelifetimeofaproductat:

http://www.lenovo.com/support

Productreplacementassistanceorexchangeofdefectivecomponentsalsoisavailableduringthewarranty

period.ALenovotechnicalsupportrepresentativecanhelpyoudeterminethebestalternative.Inaddition,if

yourLenovooptionisinstalledintoaLenovocomputer,theoptiontakesonthewarrantyofthecomputerin

whichitisinstalled.FormanyLenovocomputers,thiscanentitletheLenovooptionforwarrantyservice

uptothreeyears.

Telephonetechnicalsupport

InstallationandcongurationsupportthroughtheCustomerSupportCenterwillbeavailableuntil90days

aftertheoptionhasbeenwithdrawnfrommarketing.Afterthattime,thesupportiscancelled,ormade

availableforafee,atLenovo’sdiscretion.Additionalsupportisalsoavailableforanominalfee.

BeforecontactingaLenovotechnicalsupportrepresentative,pleasehavethefollowinginformationavailable:

optionnameandnumber,proofofpurchase,computermanufacturer,model,serialnumberandmanual,

theexactwordingofanyerrormessage,descriptionoftheproblem,andthehardwareandsoftware

congurationinformationforyoursystem.

Yourtechnicalsupportrepresentativemightwanttowalkyouthroughtheproblemwhileyouareatyour

computerduringthecall.

Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-datetelephonelistforLenovo

Supportisalwaysavailableathttp://www.lenovo.com/support/phone

.Ifthetelephonenumberforyour

countryorregionisnotlisted,contactyourLenovoresellerorLenovomarketingrepresentative.

©CopyrightLenovo2011,2012

8ThinkPadGOBIMobileBroadbandUserGuide

AppendixB.LenovoLimitedWarranty

L505-0010-0208/2011

ThisLenovoLimitedWarrantyconsistsofthefollowingparts:

Part1-GeneralTerms

Part2-Country-specicTerms

Part3-WarrantyServiceInformation

ThetermsofPart2replaceormodifytermsofPart1asspeciedforaparticularcountry.

Part1-GeneralTerms

ThisLenovoLimitedWarrantyappliesonlytoLenovohardwareproductsyoupurchasedforyourownuseand

notforresale.ThisLenovoLimitedWarrantyisavailableinotherlanguagesatwww.lenovo.com/warranty.

WhatthisWarrantyCovers

LenovowarrantsthateachLenovohardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand

workmanshipundernormaluseduringthewarrantyperiod.Thewarrantyperiodfortheproductstartson

theoriginaldateofpurchaseasshownonyoursalesreceiptorinvoiceorasmaybeotherwisespecied

byLenovo.Thewarrantyperiodandtypeofwarrantyservicethatapplytoyourproductareasspecied

in“Part3-WarrantyServiceInformation”below.Thiswarrantyonlyappliestoproductsinthecountry

orregionofpurchase.

THISWARRANTYISYOUREXCLUSIVEWARRANTYANDREPLACESALLOTHERWARRANTIES

ORCONDITIONS,EXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,ANYIMPLIED

WARRANTIESORCONDITIONSOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.

ASSOMESTATESORJURISDICTIONSDONOTALLOWTHEEXCLUSIONOFEXPRESSOR

IMPLIEDWARRANTIES,THEABOVEEXCLUSIONMAYNOTAPPL YTOYOU.INTHATEVENT ,SUCH

WARRANTIESAPPL YONL YTOTHEEXTENTANDFORSUCHDURATIONASREQUIREDBYLAWAND

ARELIMITEDINDURATIONTOTHEWARRANTYPERIOD.ASSOMESTATESORJURISDICTIONSDO

NOTALLOWLIMITATIONSONTHEDURATIONOFANIMPLIEDWARRANTY,THEABOVELIMITATION

ONDURATIONMAYNOTAPPL YTOYOU.

HowtoObtainWarrantyService

Iftheproductdoesnotfunctionaswarrantedduringthewarrantyperiod,youmayobtainwarrantyserviceby

contactingLenovooraLenovoapprovedServiceProvider.AlistofapprovedServiceProvidersandtheir

telephonenumbersisavailableat:www.lenovo.com/support/phone.

Warrantyservicemaynotbeavailableinalllocationsandmaydifferfromlocationtolocation.Chargesmay

applyoutsideaServiceProvider’snormalservicearea.ContactalocalServiceProviderforinformation

specictoyourlocation.

CustomerResponsibilitiesforWarrantyService

Beforewarrantyserviceisprovided,youmusttakethefollowingsteps:

•followtheservicerequestproceduresspeciedbytheServiceProvider;

©CopyrightLenovo2011,2012

•backuporsecureallprogramsanddatacontainedintheproduct;

•providetheServiceProviderwithallsystemkeysorpasswords;

•providetheServiceProviderwithsufcient,free,andsafeaccesstoyourfacilitiestoperformservice;

•removealldata,includingcondentialinformation,proprietaryinformationandpersonalinformation,from

theproductor,ifyouareunabletoremoveanysuchinformation,modifytheinformationtopreventits

accessbyanotherpartyorsothatitisnotpersonaldataunderapplicablelaw.TheServiceProvidershall

notberesponsibleforthelossordisclosureofanydata,includingcondentialinformation,proprietary

information,orpersonalinformation,onaproductreturnedoraccessedforwarrantyservice;

•removeallfeatures,parts,options,alterations,andattachmentsnotcoveredbythewarranty;

•ensurethattheproductorpartisfreeofanylegalrestrictionsthatpreventitsreplacement;

•ifyouarenottheownerofaproductorpart,obtainauthorizationfromtheownerfortheServiceProvider

toprovidewarrantyservice.

WhatY ourServiceProviderWillDotoCorrectProblems

WhenyoucontactaServiceProvider,youmustfollowthespeciedproblemdeterminationandresolution

procedures.

TheServiceProviderwillattempttodiagnoseandresolveyourproblembytelephone,e-mailorremote

assistance.TheServiceProvidermaydirectyoutodownloadandinstalldesignatedsoftwareupdates.

Someproblemsmayberesolvedwithareplacementpartthatyouinstallyourselfcalleda“Customer

ReplaceableUnit”or“CRU.”Ifso,theServiceProviderwillshiptheCRUtoyouforyoutoinstall.

Ifyourproblemcannotberesolvedoverthetelephone;throughtheapplicationofsoftwareupdatesor

theinstallationofaCRU,theServiceProviderwillarrangeforserviceunderthetypeofwarrantyservice

designatedfortheproductunder“Part3-WarrantyServiceInformation”below.

IftheServiceProviderdeterminesthatitisunabletorepairyourproduct,theServiceProviderwillreplace

itwithonethatisatleastfunctionallyequivalent.

IftheServiceProviderdeterminesthatitisunabletoeitherrepairorreplaceyourproduct,yoursole

remedyunderthisLimitedWarrantyistoreturntheproducttoyourplaceofpurchaseortoLenovofora

refundofyourpurchaseprice.

ReplacementProductsandParts

Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes

Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo

productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay

notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor

part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe

originalproduct.

UseofPersonalContactInformation

Ifyouobtainserviceunderthiswarranty,youauthorizeLenovotostore,useandprocessinformationabout

yourwarrantyserviceandyourcontactinformation,includingname,phonenumbers,address,ande-mail

address.Lenovomayusethisinformationtoperformserviceunderthiswarranty.Wemaycontactyouto

inquireaboutyoursatisfactionwithourwarrantyserviceortonotifyyouaboutanyproductrecallsorsafety

issues.Inaccomplishingthesepurposes,youauthorizeLenovototransferyourinformationtoanycountry

wherewedobusinessandtoprovideittoentitiesactingonourbehalf.Wemayalsodiscloseitwhere

requiredbylaw.Lenovo’sprivacypolicyisavailableatwww.lenovo.com/.

WhatthisWarrantyDoesnotCover

10ThinkPadGOBIMobileBroadbandUserGuide

Thiswarrantydoesnotcoverthefollowing:

•uninterruptedorerror-freeoperationofaproduct;

•lossof,ordamageto,yourdatabyaproduct;

•anysoftwareprograms,whetherprovidedwiththeproductorinstalledsubsequently;

•failureordamageresultingfrommisuse,abuse,accident,modication,unsuitablephysicaloroperating

environment,naturaldisasters,powersurges,impropermaintenance,orusenotinaccordancewith

productinformationmaterials;

•damagecausedbyanon-authorizedserviceprovider;

•failureof,ordamagecausedby,anythirdpartyproducts,includingthosethatLenovomayprovideor

integrateintotheLenovoproductatyourrequest;

•anytechnicalorothersupport,suchasassistancewith“how-to”questionsandthoseregardingproduct

set-upandinstallation;

•productsorpartswithanalteredidenticationlabelorfromwhichtheidenticationlabelhasbeen

removed.

LimitationofLiability

LenovoisresponsibleforlossordamagetoyourproductonlywhileitisintheServiceProvider’spossession

orintransit,iftheServiceProviderisresponsibleforthetransportation.

NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureofanydata,including

condentialinformation,proprietaryinformation,orpersonalinformation,containedinaproduct.

UNDERNOCIRCUMSTANCES,ANDNOTWITHSTANDINGTHEFAILUREOFESSENTIALPURPOSE

OFANYREMEDYSETFORTHHEREIN,SHALLLENOVO,ITSAFFILIATES,SUPPLIERS,RESELLERS,

ORSERVICEPROVIDERSBELIABLEFORANYOFTHEFOLLOWINGEVENIFINFORMEDOFTHEIR

POSSIBILITYANDREGARDLESSOFWHETHERTHECLAIMISBASEDINCONTRACT,WARRANTY,

NEGLIGENCE,STRICTLIABILITYOROTHERTHEORYOFLIABILITY:1)THIRDPARTYCLAIMS

AGAINSTYOUFORDAMAGES;2)LOSS,DAMAGEORDISCLOSUREOFYOURDATA;3)SPECIAL,

INCIDENTAL,PUNITIVE,INDIRECTORCONSEQUENTIALDAMAGES,INCLUDINGBUTNOTLIMITED

TOLOSTPROFITS,BUSINESSREVENUE,GOODWILLORANTICIPATEDSAVINGS.INNOCASE

SHALLTHETOTALLIABILITYOFLENOVO,ITSAFFILIATESS,SUPPLIERS,RESELLERSORSERVICE

PROVIDERSFORDAMAGESFROMANYCAUSEEXCEEDTHEAMOUNTOFACTUALDIRECT

DAMAGES,NOTTOEXCEEDTHEAMOUNTPAIDFORTHEPRODUCT.

THEFOREGOINGLIMITATIONSDONOTAPPL YTODAMAGESFORBODIL YINJURY(INCLUDING

DEATH),DAMAGETOREALPROPERTYORDAMAGETOTANGIBLEPERSONALPROPERTYFOR

WHICHLENOVOISLIABLEUNDERLAW.ASSOMESTATESORJURISDICTIONSDONOTALLOW

THEEXCLUSIONORLIMITATIONOFINCIDENTALORCONSEQUENTIALDAMAGES,THEABOVE

LIMITATIONOREXCLUSIONMAYNOTAPPL YTOYOU.

YourOtherRights

THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUMAYHAVEOTHERRIGHTS

ACCORDINGTOTHEAPPLICABLELAWSOFYOURSTATEORJURISDICTION.YOUMAYALSO

HAVEOTHERRIGHTSUNDERAWRITTENAGREEMENTWITHLENOVO.NOTHINGINTHIS

WARRANTYAFFECTSSTATUTORYRIGHTS,INCLUDINGRIGHTSOFCONSUMERSUNDERLAWS

ORREGULATIONSGOVERNINGTHESALEOFCONSUMERGOODSTHATCANNOTBEWAIVED

ORLIMITEDBYCONTRACT.

Part2-Country-specicTerms

Australia

AppendixB.LenovoLimitedWarranty11

“Lenovo”meansLenovo(Australia&NewZealand)PtyLimitedABN70112394411.Address:Level

10,NorthTower,1-5RailwayStreet,Chatswood,NSW,2067.Telephone:+61280038200.Email:

[email protected]

ThefollowingreplacesthesamesectioninPart1:

WhatthisWarrantyCovers:

Lenovowarrantsthateachhardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand

workmanshipundernormaluseandconditionsduringthewarrantyperiod.Iftheproductfailsduetoa

covereddefectduringthewarrantyperiod,LenovowillprovideyouaremedyunderthisLimitedWarranty.

Thewarrantyperiodfortheproductstartsontheoriginaldateofpurchasespeciedonyoursalesreceiptor

invoiceunlessLenovoinformsyouotherwiseinwriting.Thewarrantyperiodandtypeofwarrantyservice

thatapplytoyourproductaresetforthbelowinPart3-WarrantyServiceInformation.

THEBENEFITSGIVENBYTHISWARRANTYAREINADDITIONTOYOURRIGHTSANDREMEDIESAT

LAW,INCLUDINGTHOSEUNDERTHEAUSTRALIANCONSUMERLAW.

ThefollowingreplacesthesamesectioninPart1:

ReplacementProductsandParts:

Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes

Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo

productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay

notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor

part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe

originalproduct.Productsandpartspresentedforrepairmaybereplacedbyrefurbishedproductsorparts

ofthesametyperatherthanbeingrepaired.Refurbishedpartsmaybeusedtorepairtheproduct;andrepair

oftheproductmayresultinlossofdata,iftheproductiscapableofretaininguser-generateddata.

ThefollowingisaddedtothesamesectioninPart1:

UseofPersonalContactInformation:

Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefusetoprovideyourinformation

ordonotwishustotransferyourinformationtoouragentorcontractor.Y ouhavetherighttoaccess

yourpersonalcontactinformationandrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct

1988bycontactingLenovo.

ThefollowingreplacesthesamesectioninPart1:

LimitationofLiability:

LenovoisresponsibleforlossordamagetoyourproductonlywhileitisintheServiceProvider’spossession

orintransit,iftheServiceProviderisresponsibleforthetransportation.

NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureofanydata,including

condentialinformation,proprietaryinformation,orpersonalinformation,containedinaproduct.

TOTHEEXTENTPERMITTEDBYLAW,UNDERNOCIRCUMSTANCESANDNOTWITHSTANDING

THEFAILUREOFESSENTIALPURPOSEOFANYREMEDYSETFORTHHEREIN,SHALLLENOVO,

ITSAFFILIATES,SUPPLIERS,RESELLERS,ORSERVICEPROVIDERSBELIABLEFORANYOFTHE

FOLLOWINGEVENIFINFORMEDOFTHEIRPOSSIBILITYANDREGARDLESSOFWHETHERTHE

CLAIMISBASEDINCONTRACT ,WARRANTY,NEGLIGENCE,STRICTLIABILITYOROTHERTHEORY

12ThinkPadGOBIMobileBroadbandUserGuide

OFLIABILITY:1)THIRDPARTYCLAIMSAGAINSTYOUFORDAMAGES;2)LOSS,DAMAGEOR

DISCLOSUREOFYOURDATA;3)SPECIAL,INCIDENTAL,PUNITIVE,INDIRECTORCONSEQUENTIAL

DAMAGES,INCLUDINGBUTNOTLIMITEDTOLOSTPROFITS,BUSINESSREVENUE,GOODWILLOR

ANTICIPATEDSAVINGS.INNOCASESHALLTHETOTALLIABILITYOFLENOVO,ITSAFFILIATESS,

SUPPLIERS,RESELLERSORSERVICEPROVIDERSFORDAMAGESFROMANYCAUSEEXCEEDTHE

AMOUNTOFACTUALDIRECTDAMAGES,NOTTOEXCEEDTHEAMOUNTPAIDFORTHEPRODUCT.

THEFOREGOINGLIMITATIONSDONOTAPPL YTODAMAGESFORBODIL YINJURY(INCLUDING

DEATH),DAMAGETOREALPROPERTYORDAMAGETOTANGIBLEPERSONALPROPERTYFOR

WHICHLENOVOISLIABLEUNDERLAW.

ThefollowingreplacesthesamesectioninPart1:

YourOtherRights:

THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUALSOHAVEOTHERRIGHTSATLAW,

INCLUDINGUNDERTHEAUSTRALIANCONSUMERLAW.NOTHINGINTHISWARRANTYAFFECTS

STATUTORYRIGHTSORRIGHTSATLAW,INCLUDINGRIGHTSTHATCANNOTBEWAIVEDOR

LIMITEDBYCONTRACT.

Forexample,ourproductscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumer

Law.Youareentitledtoareplacementorrefundforamajorfailureandcompensationforanyother

reasonablyforeseeablelossordamage.Youarealsoentitledtohavetheproductsrepairedorreplacedifthe

productsfailtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.

NewZealand

ThefollowingisaddedtothesamesectioninPart1:

UseofPersonalInformation:

Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefusetoprovideyourinformationor

donotwishustotransferyourinformationtoouragentorcontractor.Youhavetherighttoaccessyour

personalinformationandrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct1993bycontacting

Lenovo(Australia&NewZealand)PtyLimitedABN70112394411.Address:Level10,NorthTower,1-5

RailwayStreet,Chatswood,NSW,2067.Telephone:61280038200.Email:[email protected]

Bangladesh,Cambodia,India,Indonesia,Nepal,Philippines,VietnamandSriLanka

ThefollowingisaddedtoPart1:

DisputeResolution

Disputesarisingoutoforinconnectionwiththiswarrantyshallbenallysettledbyarbitrationheldin

Singapore.Thiswarrantyshallbegoverned,construedandenforcedinaccordancewiththelawsof

Singapore,withoutregardtoconictoflaws.IfyouacquiredtheproductinIndia,disputesarisingoutofor

inconnectionwiththiswarrantyshallbenallysettledbyarbitrationheldinBangalore,India.Arbitration

inSingaporeshallbeheldinaccordancewiththeArbitrationRulesofSingaporeInternationalArbitration

Center(“SIACRules”)thenineffect.ArbitrationinIndiashallbeheldinaccordancewiththelawsofIndia

thenineffect.Thearbitrationawardshallbenalandbindingonthepartieswithoutappeal.Anyaward

shallbeinwritingandsetforththendingsoffactandtheconclusionsoflaw.Allarbitrationproceedings,

includingalldocumentspresentedinsuchproceedingsshallbeconductedintheEnglishlanguage.The

Englishlanguageversionofthiswarrantyprevailsoveranyotherlanguageversioninsuchproceedings.

EuropeanEconomicArea(EEA)

AppendixB.LenovoLimitedWarranty13

ThefollowingisaddedtoPart1:

CustomersintheEEAmaycontactLenovoatthefollowingaddress:EMEAServiceOrganisation,Lenovo

(International)B.V.,Floor2,Einsteinova21,85101,Bratislava,Slovakia.Serviceunderthiswarrantyfor

LenovohardwareproductspurchasedinEEAcountriesmaybeobtainedinanyEEAcountryinwhichthe

producthasbeenannouncedandmadeavailablebyLenovo.

Russia

ThefollowingisaddedtoPart1:

ProductServiceLife

Theproductservicelifeisfour(4)yearsfromtheoriginaldateofpurchase.

Part3-WarrantyServiceInformation

ProductType

CountryorRegionof

PurchaseWarrantyPeriodTypeofWarrantyService

ThinkPadGOBIMobile

Broadband

USA

1year1,4

Ifrequired,yourServiceProviderwillproviderepairorexchangeservicedependingonthetypeofwarranty

servicespeciedforyourproductandtheavailableservice.Schedulingofservicewilldependuponthetime

ofyourcall,partsavailability,andotherfactors.

TypesofWarrantyService

1.CustomerReplaceableUnit(“CRU”)Service

UnderCRUService,theServiceProviderwillshipCRUstoyouatitscostforinstallationbyyou.CRU

informationandreplacementinstructionsareshippedwithyourproductandareavailablefromLenovoatany

timeuponrequest.CRUsthatareeasilyinstalledbyyouarecalled“Self-serviceCRUs”.“Optional-service

CRUs”areCRUsthatmayrequiresometechnicalskillandtools.InstallationofSelf-serviceCRUsisyour

responsibility.YoumayrequestthataServiceProviderinstallOptional-serviceCRUsunderoneoftheother

typesofwarrantyservicedesignatedforyourproduct.Anoptionalserviceofferingmaybeavailablefor

purchasefromaServiceProviderorLenovounderwhichSelf-serviceCRUswouldbeinstalledforyou.

YoumayndalistofCRUsandtheirdesignationinthepublicationthatwasshippedwithyourproduct

oratwww.lenovo.com/CRUs.TherequirementtoreturnadefectiveCRU,ifany,willbespeciedinthe

instructionsshippedwithareplacementCRU.Whenreturnisrequired:1)returninstructions,aprepaid

returnshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and2)youmaybecharged

forthereplacementCRUiftheServiceProviderdoesnotreceivethedefectiveCRUfromyouwithinthirty

(30)daysofyourreceiptofthereplacementCRU.

2.On-siteService

UnderOn-SiteService,aServiceProviderwilleitherrepairorexchangetheproductatyourlocation.You

mustprovideasuitableworkingareatoallowdisassemblyandreassemblyoftheproduct.Somerepairs

mayneedtobecompletedataservicecenter.Ifso,theServiceProviderwillsendtheproducttothe

servicecenteratitsexpense.

3.CourierorDepotService

14ThinkPadGOBIMobileBroadbandUserGuide

UnderCourierorDepotService,yourproductwillberepairedorexchangedatadesignatedservicecenter,

withshippingattheexpenseoftheServiceProvider.Youareresponsiblefordisconnectingtheproductand

packingitinashippingcontainerprovidedtoyoutoreturnyourproducttoadesignatedservicecenter.

Acourierwillpickupyourproductanddeliverittothedesignatedservicecenter.Theservicecenterwill

returntheproducttoyouatitsexpense.

4.CustomerCarry-InService

UnderCustomerCarry-InService,yourproductwillberepairedorexchangedafteryoudeliverittoa

designatedservicecenteratyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,itwill

bemadeavailabletoyouforcollection.Ifyoufailtocollecttheproduct,theServiceProvidermaydisposeof

theproductasitseest,withnoliabilitytoyou.

5.Mail-InService

UnderMail-InService,yourproductwillberepairedorexchangedatadesignatedservicecenterafteryou

deliveritatyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,itwillbereturnedto

youatLenovo’sriskandexpense,unlesstheServiceProviderspeciesotherwise.

6.CustomerTwo-WayMail-InService

UnderCustomerTwo-WayMail-InService,yourproductwillberepairedorexchangedafteryoudeliveritto

adesignatedservicecenteratyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,

itwillbemadeavailabletoyouforreturnshippingatyourriskandexpense.Ifyoufailtoarrangereturn

shipment,theServiceProvidermaydisposeoftheproductasitseest,withnoliabilitytoyou.

7.ProductExchangeService

UnderProductExchangeService,Lenovowillshipareplacementproducttoyourlocation.Youare

responsibleforitsinstallationandvericationofitsoperation.Thereplacementproductbecomesyour

propertyinexchangeforthefailedproduct,whichbecomesthepropertyofLenovo.Youmustpackthe

failedproductintheshippingcartoninwhichyoureceivedthereplacementproductandreturnittoLenovo.

Transportationcharges,bothways,shallbeatLenovo’sexpense.Ifyoufailtousethecartoninwhichthe

replacementproductwasreceived,youmayberesponsibleforanydamagetothefailedproductoccurring

duringshipment.Y oumaybechargedforthereplacementproductifLenovodoesnotreceivethefailed

productwithinthirty(30)daysofyourreceiptofthereplacementproduct.

AppendixB.LenovoLimitedWarranty15

16ThinkPadGOBIMobileBroadbandUserGuide

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Lenovo ThinkPad T420s User manual

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