Lenovo THINKPAD W520 User manual

Type
User manual
ThinkPadGOBIMobileBroadband
UserGuide
Note:Beforeinstallingtheproduct,besuretoreadthewarrantyinformationinAppendixB“LenovoLimited
Warranty”onpage9.
ThirdEdition(June2012)
©CopyrightLenovo2011,2012.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSAcontract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Chapter1.AboutthewirelessWAN
adapter................1
Productdescription.............1
Chapter2.Installingandconguring
thewirelessWANadapter......3
Beforeyoubegin..............3
InstallingthewirelessWANadapter......3
Chapter3.Troubleshooting......5
AppendixA.ServiceandSupport...7
Onlinetechnicalsupport...........7
Telephonetechnicalsupport.........7
AppendixB.LenovoLimited
Warranty................9
Part1-GeneralTerms...........9
Part2-Country-specicTerms........11
Part3-WarrantyServiceInformation......14
AppendixC.Wirelessrelated
information..............17
Usageenvironmentandyourhealth......17
AppendixD.Electronicemission
notices................19
FederalCommunicationsCommissionDeclaration
ofConformity...............19
USA-FederalCommunicationsCommission
(FCC)..................19
FCCIDofthewirelessmodule......19
Installationoftheapprovedwirelessmodule.20
RFsafetycompliance..........20
Emergencycalls............20
SimultaneoususeofRFtransmitters....20
AppendixE.Notices..........21
Trademarks................21
Recyclinginformation............21
©CopyrightLenovo2011,2012
i
iiThinkPadGOBIMobileBroadbandUserGuide
Chapter1.AboutthewirelessWANadapter
ThismanualprovidesgeneralinformationabouttheThinkPad
®
GOBIMobileBroadband(hereafterreferred
toasthewirelessWANadapter).
Productdescription
IfyouareusingaThinkPadcomputerthatsupportsthewirelessWANadapter,youcaninstallthewireless
WANadapterintoaPeripheralComponentInterconnect(PCI)ExpressMiniCardslotinyourcomputer.
Theoptionpackageincludes:
ThinkPadGOBIMobileBroadband
Warrantyposter
Setupposters
©CopyrightLenovo2011,2012
1
2ThinkPadGOBIMobileBroadbandUserGuide
Chapter2.InstallingandconguringthewirelessWANadapter
ThischapterprovidesinstructionsoninstallingandconguringthewirelessWANadapter.
Thischapteralsoprovidesinstructionsoninstallingthedevicedriversonthefollowingoperatingsystems:
Microsoft
®
Windows
®
XP
WindowsVista
®
Windows7
Beforeyoubegin
BeforeinstallingthewirelessWANadapter,carefullyreadthefollowinginformation.
Attention:ThewirelessWANadapterisshippedwithanantistaticbag.Whenhandling,takethefollowing
precautionstopreventstaticelectricityfromdamagingtheelectronicparts:
DonotopentheantistaticbaguntilyouarereadytoinstallthewirelessWANadapterintothePCIExpress
MiniCardslotinyourcomputer.
BeforeremovingthewirelessWANadapterfromtheantistaticbag,drainstaticelectricityfromthebag
andfromyourbodybytouchingthebagtoametaltableoragroundedmetalobject.
InstallingthewirelessWANadapter
WheninstallingorreplacingthewirelessWANadapter,besuretofollowtheprecautionsbelow.
ToinstallthewirelessWANadapter,dothefollowing:
1.Turnoffthecomputer.
2.InstallthewirelessWANadapterfollowingthestep-by-stepinstructionsonthesetupposters.
Note:IfyourServiceProviderrequiresaSIMcard,installtheSIMcardprovidedintheoptionpackage
followingtheinstructionsintheuserguideforyourThinkPadcomputer.
3.Restartyourcomputer.
4.DownloadandinstallthedevicedriversforthewirelessWANadapterandtheLenovo
®
Mobile
BroadbandActivation(LMBA)programbydoingoneofthefollowing:
Gotohttp://www.lenovo.com/support/wireless,andthenfollowtheinstructionsonthescreen.
StarttheThinkVantage
®
SystemUpdateprogrambydoingoneofthefollowing:
ForWindowsXPorWindowsVista:
ClickStartAllProgramsThinkVantageSystemUpdate.
ForWindows7:
a.ClickStartAllProgramsLenovoThinkVantageTools.
b.Double-clickUpdateandDrivers.
Then,followtheinstructionsonthescreen.
5.StarttheLMBAprogramtoactivatethewirelessWANadapter.Anaccountwithamobilebroadband
ServiceProviderisrequired.
©CopyrightLenovo2011,2012
3
6.StarttheThinkVantageAccessConnectionsprogramtoconrmyourwirelessconnectionortoassist
inresolvinganyconnectionproblems.Fordetailedcongurationinstructions,refertotheAccess
Connectionshelpinformationsystem.
ToopentheAccessConnectionshelpinformationsystem,dependingontheoperatingsystemyouare
using,dooneofthefollowing:
ForWindowsXPorWindowsVista:
a.ClickStartAllProgramsThinkVantageAccessConnections.TheThinkVantage
AccessConnectionswindowopens.
b.Clickthequestionmark(?),andthenclickAccessConnectionsHelp.
ForWindows7:
a.ClickStartAllProgramsLenovoThinkVantageT ools.
b.Double-clickInternetConnection.TheAccessConnectionswindowopens.
c.Clickthequestionmark(?),andthenclickAccessConnectionsHelp.
4ThinkPadGOBIMobileBroadbandUserGuide
Chapter3.Troubleshooting
IfyouexperiencethefollowingproblemwiththeWirelessWANadapter,trythesolutionprovidedtosolve
theproblem.
Problem:IhavecorrectlyinstalledtheWirelessWANadapteronmycomputer,butthecomputerfailsto
recognizetheWirelessWANadapter.
Solution:ResettheUniedExtensibleFirmwareInterface(UEFI)BasicInput/OutputSystem(BIOS)
congurationofyourcomputertothedefaultsettingsbydoingthefollowing:
1.Turnonthecomputer.
2.WhenyouseetheThinkPadlogoscreen,pressF1toentertheBIOS.
3.PressF9,andthenselectY estoloadthedefaultconguration.
4.PressF10tosavecongurationchangesandexitbyselectingYes.Thecomputerrestarts.
Note:Afterthecomputerrestarts,theBIOSchangesareautomaticallysaved.Thereisnoneedtoreset
theBIOScongurationagainthenexttimeyoustartyourcomputer.
©CopyrightLenovo2011,2012
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6ThinkPadGOBIMobileBroadbandUserGuide
AppendixA.ServiceandSupport
Thefollowinginformationdescribesthetechnicalsupportthatisavailableforyourproduct,duringthe
warrantyperiodorthroughoutthelifeofyourproduct.RefertotheLenovoLimitedWarrantyforafull
explanationofLenovowarrantyterms.
Onlinetechnicalsupport
Onlinetechnicalsupportisavailableduringthelifetimeofaproductat:
http://www.lenovo.com/support
Productreplacementassistanceorexchangeofdefectivecomponentsalsoisavailableduringthewarranty
period.ALenovotechnicalsupportrepresentativecanhelpyoudeterminethebestalternative.Inaddition,if
yourLenovooptionisinstalledintoaLenovocomputer,theoptiontakesonthewarrantyofthecomputerin
whichitisinstalled.FormanyLenovocomputers,thiscanentitletheLenovooptionforwarrantyservice
uptothreeyears.
Telephonetechnicalsupport
InstallationandcongurationsupportthroughtheCustomerSupportCenterwillbeavailableuntil90days
aftertheoptionhasbeenwithdrawnfrommarketing.Afterthattime,thesupportiscancelled,ormade
availableforafee,atLenovo’sdiscretion.Additionalsupportisalsoavailableforanominalfee.
BeforecontactingaLenovotechnicalsupportrepresentative,pleasehavethefollowinginformationavailable:
optionnameandnumber,proofofpurchase,computermanufacturer,model,serialnumberandmanual,
theexactwordingofanyerrormessage,descriptionoftheproblem,andthehardwareandsoftware
congurationinformationforyoursystem.
Yourtechnicalsupportrepresentativemightwanttowalkyouthroughtheproblemwhileyouareatyour
computerduringthecall.
Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-datetelephonelistforLenovo
Supportisalwaysavailableathttp://www.lenovo.com/support/phone
.Ifthetelephonenumberforyour
countryorregionisnotlisted,contactyourLenovoresellerorLenovomarketingrepresentative.
©CopyrightLenovo2011,2012
7
8ThinkPadGOBIMobileBroadbandUserGuide
AppendixB.LenovoLimitedWarranty
L505-0010-0208/2011
ThisLenovoLimitedWarrantyconsistsofthefollowingparts:
Part1-GeneralTerms
Part2-Country-specicTerms
Part3-WarrantyServiceInformation
ThetermsofPart2replaceormodifytermsofPart1asspeciedforaparticularcountry.
Part1-GeneralTerms
ThisLenovoLimitedWarrantyappliesonlytoLenovohardwareproductsyoupurchasedforyourownuseand
notforresale.ThisLenovoLimitedWarrantyisavailableinotherlanguagesatwww.lenovo.com/warranty.
WhatthisWarrantyCovers
LenovowarrantsthateachLenovohardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand
workmanshipundernormaluseduringthewarrantyperiod.Thewarrantyperiodfortheproductstartson
theoriginaldateofpurchaseasshownonyoursalesreceiptorinvoiceorasmaybeotherwisespecied
byLenovo.Thewarrantyperiodandtypeofwarrantyservicethatapplytoyourproductareasspecied
inPart3-WarrantyServiceInformationbelow.Thiswarrantyonlyappliestoproductsinthecountry
orregionofpurchase.
THISWARRANTYISYOUREXCLUSIVEWARRANTYANDREPLACESALLOTHERWARRANTIES
ORCONDITIONS,EXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,ANYIMPLIED
WARRANTIESORCONDITIONSOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.
ASSOMESTATESORJURISDICTIONSDONOTALLOWTHEEXCLUSIONOFEXPRESSOR
IMPLIEDWARRANTIES,THEABOVEEXCLUSIONMAYNOTAPPL YTOYOU.INTHATEVENT ,SUCH
WARRANTIESAPPL YONL YTOTHEEXTENTANDFORSUCHDURATIONASREQUIREDBYLAWAND
ARELIMITEDINDURATIONTOTHEWARRANTYPERIOD.ASSOMESTATESORJURISDICTIONSDO
NOTALLOWLIMITATIONSONTHEDURATIONOFANIMPLIEDWARRANTY,THEABOVELIMITATION
ONDURATIONMAYNOTAPPL YTOYOU.
HowtoObtainWarrantyService
Iftheproductdoesnotfunctionaswarrantedduringthewarrantyperiod,youmayobtainwarrantyserviceby
contactingLenovooraLenovoapprovedServiceProvider.AlistofapprovedServiceProvidersandtheir
telephonenumbersisavailableat:www.lenovo.com/support/phone.
Warrantyservicemaynotbeavailableinalllocationsandmaydifferfromlocationtolocation.Chargesmay
applyoutsideaServiceProvider’snormalservicearea.ContactalocalServiceProviderforinformation
specictoyourlocation.
CustomerResponsibilitiesforWarrantyService
Beforewarrantyserviceisprovided,youmusttakethefollowingsteps:
followtheservicerequestproceduresspeciedbytheServiceProvider;
©CopyrightLenovo2011,2012
9
backuporsecureallprogramsanddatacontainedintheproduct;
providetheServiceProviderwithallsystemkeysorpasswords;
providetheServiceProviderwithsufcient,free,andsafeaccesstoyourfacilitiestoperformservice;
removealldata,includingcondentialinformation,proprietaryinformationandpersonalinformation,from
theproductor,ifyouareunabletoremoveanysuchinformation,modifytheinformationtopreventits
accessbyanotherpartyorsothatitisnotpersonaldataunderapplicablelaw.TheServiceProvidershall
notberesponsibleforthelossordisclosureofanydata,includingcondentialinformation,proprietary
information,orpersonalinformation,onaproductreturnedoraccessedforwarrantyservice;
removeallfeatures,parts,options,alterations,andattachmentsnotcoveredbythewarranty;
ensurethattheproductorpartisfreeofanylegalrestrictionsthatpreventitsreplacement;
ifyouarenottheownerofaproductorpart,obtainauthorizationfromtheownerfortheServiceProvider
toprovidewarrantyservice.
WhatY ourServiceProviderWillDotoCorrectProblems
WhenyoucontactaServiceProvider,youmustfollowthespeciedproblemdeterminationandresolution
procedures.
TheServiceProviderwillattempttodiagnoseandresolveyourproblembytelephone,e-mailorremote
assistance.TheServiceProvidermaydirectyoutodownloadandinstalldesignatedsoftwareupdates.
Someproblemsmayberesolvedwithareplacementpartthatyouinstallyourselfcalleda“Customer
ReplaceableUnit”or“CRU.Ifso,theServiceProviderwillshiptheCRUtoyouforyoutoinstall.
Ifyourproblemcannotberesolvedoverthetelephone;throughtheapplicationofsoftwareupdatesor
theinstallationofaCRU,theServiceProviderwillarrangeforserviceunderthetypeofwarrantyservice
designatedfortheproductunderPart3-WarrantyServiceInformationbelow.
IftheServiceProviderdeterminesthatitisunabletorepairyourproduct,theServiceProviderwillreplace
itwithonethatisatleastfunctionallyequivalent.
IftheServiceProviderdeterminesthatitisunabletoeitherrepairorreplaceyourproduct,yoursole
remedyunderthisLimitedWarrantyistoreturntheproducttoyourplaceofpurchaseortoLenovofora
refundofyourpurchaseprice.
ReplacementProductsandParts
Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes
Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo
productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay
notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor
part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe
originalproduct.
UseofPersonalContactInformation
Ifyouobtainserviceunderthiswarranty,youauthorizeLenovotostore,useandprocessinformationabout
yourwarrantyserviceandyourcontactinformation,includingname,phonenumbers,address,ande-mail
address.Lenovomayusethisinformationtoperformserviceunderthiswarranty.Wemaycontactyouto
inquireaboutyoursatisfactionwithourwarrantyserviceortonotifyyouaboutanyproductrecallsorsafety
issues.Inaccomplishingthesepurposes,youauthorizeLenovototransferyourinformationtoanycountry
wherewedobusinessandtoprovideittoentitiesactingonourbehalf.Wemayalsodiscloseitwhere
requiredbylaw.Lenovo’sprivacypolicyisavailableatwww.lenovo.com/.
WhatthisWarrantyDoesnotCover
10ThinkPadGOBIMobileBroadbandUserGuide
Thiswarrantydoesnotcoverthefollowing:
uninterruptedorerror-freeoperationofaproduct;
lossof,ordamageto,yourdatabyaproduct;
anysoftwareprograms,whetherprovidedwiththeproductorinstalledsubsequently;
failureordamageresultingfrommisuse,abuse,accident,modication,unsuitablephysicaloroperating
environment,naturaldisasters,powersurges,impropermaintenance,orusenotinaccordancewith
productinformationmaterials;
damagecausedbyanon-authorizedserviceprovider;
failureof,ordamagecausedby,anythirdpartyproducts,includingthosethatLenovomayprovideor
integrateintotheLenovoproductatyourrequest;
anytechnicalorothersupport,suchasassistancewith“how-to”questionsandthoseregardingproduct
set-upandinstallation;
productsorpartswithanalteredidenticationlabelorfromwhichtheidenticationlabelhasbeen
removed.
LimitationofLiability
LenovoisresponsibleforlossordamagetoyourproductonlywhileitisintheServiceProvider’spossession
orintransit,iftheServiceProviderisresponsibleforthetransportation.
NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureofanydata,including
condentialinformation,proprietaryinformation,orpersonalinformation,containedinaproduct.
UNDERNOCIRCUMSTANCES,ANDNOTWITHSTANDINGTHEFAILUREOFESSENTIALPURPOSE
OFANYREMEDYSETFORTHHEREIN,SHALLLENOVO,ITSAFFILIATES,SUPPLIERS,RESELLERS,
ORSERVICEPROVIDERSBELIABLEFORANYOFTHEFOLLOWINGEVENIFINFORMEDOFTHEIR
POSSIBILITYANDREGARDLESSOFWHETHERTHECLAIMISBASEDINCONTRACT,WARRANTY,
NEGLIGENCE,STRICTLIABILITYOROTHERTHEORYOFLIABILITY:1)THIRDPARTYCLAIMS
AGAINSTYOUFORDAMAGES;2)LOSS,DAMAGEORDISCLOSUREOFYOURDATA;3)SPECIAL,
INCIDENTAL,PUNITIVE,INDIRECTORCONSEQUENTIALDAMAGES,INCLUDINGBUTNOTLIMITED
TOLOSTPROFITS,BUSINESSREVENUE,GOODWILLORANTICIPATEDSAVINGS.INNOCASE
SHALLTHETOTALLIABILITYOFLENOVO,ITSAFFILIATESS,SUPPLIERS,RESELLERSORSERVICE
PROVIDERSFORDAMAGESFROMANYCAUSEEXCEEDTHEAMOUNTOFACTUALDIRECT
DAMAGES,NOTTOEXCEEDTHEAMOUNTPAIDFORTHEPRODUCT.
THEFOREGOINGLIMITATIONSDONOTAPPL YTODAMAGESFORBODIL YINJURY(INCLUDING
DEATH),DAMAGETOREALPROPERTYORDAMAGETOTANGIBLEPERSONALPROPERTYFOR
WHICHLENOVOISLIABLEUNDERLAW.ASSOMESTATESORJURISDICTIONSDONOTALLOW
THEEXCLUSIONORLIMITATIONOFINCIDENTALORCONSEQUENTIALDAMAGES,THEABOVE
LIMITATIONOREXCLUSIONMAYNOTAPPL YTOYOU.
YourOtherRights
THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUMAYHAVEOTHERRIGHTS
ACCORDINGTOTHEAPPLICABLELAWSOFYOURSTATEORJURISDICTION.YOUMAYALSO
HAVEOTHERRIGHTSUNDERAWRITTENAGREEMENTWITHLENOVO.NOTHINGINTHIS
WARRANTYAFFECTSSTATUTORYRIGHTS,INCLUDINGRIGHTSOFCONSUMERSUNDERLAWS
ORREGULATIONSGOVERNINGTHESALEOFCONSUMERGOODSTHATCANNOTBEWAIVED
ORLIMITEDBYCONTRACT.
Part2-Country-specicTerms
Australia
AppendixB.LenovoLimitedWarranty11
“Lenovo”meansLenovo(Australia&NewZealand)PtyLimitedABN70112394411.Address:Level
10,NorthTower,1-5RailwayStreet,Chatswood,NSW,2067.Telephone:+61280038200.Email:
ThefollowingreplacesthesamesectioninPart1:
WhatthisWarrantyCovers:
Lenovowarrantsthateachhardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand
workmanshipundernormaluseandconditionsduringthewarrantyperiod.Iftheproductfailsduetoa
covereddefectduringthewarrantyperiod,LenovowillprovideyouaremedyunderthisLimitedWarranty.
Thewarrantyperiodfortheproductstartsontheoriginaldateofpurchasespeciedonyoursalesreceiptor
invoiceunlessLenovoinformsyouotherwiseinwriting.Thewarrantyperiodandtypeofwarrantyservice
thatapplytoyourproductaresetforthbelowinPart3-WarrantyServiceInformation.
THEBENEFITSGIVENBYTHISWARRANTYAREINADDITIONTOYOURRIGHTSANDREMEDIESAT
LAW,INCLUDINGTHOSEUNDERTHEAUSTRALIANCONSUMERLAW.
ThefollowingreplacesthesamesectioninPart1:
ReplacementProductsandParts:
Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes
Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo
productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay
notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor
part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe
originalproduct.Productsandpartspresentedforrepairmaybereplacedbyrefurbishedproductsorparts
ofthesametyperatherthanbeingrepaired.Refurbishedpartsmaybeusedtorepairtheproduct;andrepair
oftheproductmayresultinlossofdata,iftheproductiscapableofretaininguser-generateddata.
ThefollowingisaddedtothesamesectioninPart1:
UseofPersonalContactInformation:
Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefusetoprovideyourinformation
ordonotwishustotransferyourinformationtoouragentorcontractor.Y ouhavetherighttoaccess
yourpersonalcontactinformationandrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct
1988bycontactingLenovo.
ThefollowingreplacesthesamesectioninPart1:
LimitationofLiability:
LenovoisresponsibleforlossordamagetoyourproductonlywhileitisintheServiceProvider’spossession
orintransit,iftheServiceProviderisresponsibleforthetransportation.
NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureofanydata,including
condentialinformation,proprietaryinformation,orpersonalinformation,containedinaproduct.
TOTHEEXTENTPERMITTEDBYLAW,UNDERNOCIRCUMSTANCESANDNOTWITHSTANDING
THEFAILUREOFESSENTIALPURPOSEOFANYREMEDYSETFORTHHEREIN,SHALLLENOVO,
ITSAFFILIATES,SUPPLIERS,RESELLERS,ORSERVICEPROVIDERSBELIABLEFORANYOFTHE
FOLLOWINGEVENIFINFORMEDOFTHEIRPOSSIBILITYANDREGARDLESSOFWHETHERTHE
CLAIMISBASEDINCONTRACT ,WARRANTY,NEGLIGENCE,STRICTLIABILITYOROTHERTHEORY
12ThinkPadGOBIMobileBroadbandUserGuide
OFLIABILITY:1)THIRDPARTYCLAIMSAGAINSTYOUFORDAMAGES;2)LOSS,DAMAGEOR
DISCLOSUREOFYOURDATA;3)SPECIAL,INCIDENTAL,PUNITIVE,INDIRECTORCONSEQUENTIAL
DAMAGES,INCLUDINGBUTNOTLIMITEDTOLOSTPROFITS,BUSINESSREVENUE,GOODWILLOR
ANTICIPATEDSAVINGS.INNOCASESHALLTHETOTALLIABILITYOFLENOVO,ITSAFFILIATESS,
SUPPLIERS,RESELLERSORSERVICEPROVIDERSFORDAMAGESFROMANYCAUSEEXCEEDTHE
AMOUNTOFACTUALDIRECTDAMAGES,NOTTOEXCEEDTHEAMOUNTPAIDFORTHEPRODUCT.
THEFOREGOINGLIMITATIONSDONOTAPPL YTODAMAGESFORBODIL YINJURY(INCLUDING
DEATH),DAMAGETOREALPROPERTYORDAMAGETOTANGIBLEPERSONALPROPERTYFOR
WHICHLENOVOISLIABLEUNDERLAW.
ThefollowingreplacesthesamesectioninPart1:
YourOtherRights:
THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUALSOHAVEOTHERRIGHTSATLAW,
INCLUDINGUNDERTHEAUSTRALIANCONSUMERLAW.NOTHINGINTHISWARRANTYAFFECTS
STATUTORYRIGHTSORRIGHTSATLAW,INCLUDINGRIGHTSTHATCANNOTBEWAIVEDOR
LIMITEDBYCONTRACT.
Forexample,ourproductscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumer
Law.Youareentitledtoareplacementorrefundforamajorfailureandcompensationforanyother
reasonablyforeseeablelossordamage.Youarealsoentitledtohavetheproductsrepairedorreplacedifthe
productsfailtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.
NewZealand
ThefollowingisaddedtothesamesectioninPart1:
UseofPersonalInformation:
Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefusetoprovideyourinformationor
donotwishustotransferyourinformationtoouragentorcontractor.Youhavetherighttoaccessyour
personalinformationandrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct1993bycontacting
Lenovo(Australia&NewZealand)PtyLimitedABN70112394411.Address:Level10,NorthTower,1-5
RailwayStreet,Chatswood,NSW,2067.Telephone:61280038200.Email:[email protected]
Bangladesh,Cambodia,India,Indonesia,Nepal,Philippines,VietnamandSriLanka
ThefollowingisaddedtoPart1:
DisputeResolution
Disputesarisingoutoforinconnectionwiththiswarrantyshallbenallysettledbyarbitrationheldin
Singapore.Thiswarrantyshallbegoverned,construedandenforcedinaccordancewiththelawsof
Singapore,withoutregardtoconictoflaws.IfyouacquiredtheproductinIndia,disputesarisingoutofor
inconnectionwiththiswarrantyshallbenallysettledbyarbitrationheldinBangalore,India.Arbitration
inSingaporeshallbeheldinaccordancewiththeArbitrationRulesofSingaporeInternationalArbitration
Center(“SIACRules”)thenineffect.ArbitrationinIndiashallbeheldinaccordancewiththelawsofIndia
thenineffect.Thearbitrationawardshallbenalandbindingonthepartieswithoutappeal.Anyaward
shallbeinwritingandsetforththendingsoffactandtheconclusionsoflaw.Allarbitrationproceedings,
includingalldocumentspresentedinsuchproceedingsshallbeconductedintheEnglishlanguage.The
Englishlanguageversionofthiswarrantyprevailsoveranyotherlanguageversioninsuchproceedings.
EuropeanEconomicArea(EEA)
AppendixB.LenovoLimitedWarranty13
ThefollowingisaddedtoPart1:
CustomersintheEEAmaycontactLenovoatthefollowingaddress:EMEAServiceOrganisation,Lenovo
(International)B.V.,Floor2,Einsteinova21,85101,Bratislava,Slovakia.Serviceunderthiswarrantyfor
LenovohardwareproductspurchasedinEEAcountriesmaybeobtainedinanyEEAcountryinwhichthe
producthasbeenannouncedandmadeavailablebyLenovo.
Russia
ThefollowingisaddedtoPart1:
ProductServiceLife
Theproductservicelifeisfour(4)yearsfromtheoriginaldateofpurchase.
Part3-WarrantyServiceInformation
ProductType
CountryorRegionof
PurchaseWarrantyPeriodTypeofWarrantyService
ThinkPadGOBIMobile
Broadband
USA
1year1,4
Ifrequired,yourServiceProviderwillproviderepairorexchangeservicedependingonthetypeofwarranty
servicespeciedforyourproductandtheavailableservice.Schedulingofservicewilldependuponthetime
ofyourcall,partsavailability,andotherfactors.
TypesofWarrantyService
1.CustomerReplaceableUnit(“CRU”)Service
UnderCRUService,theServiceProviderwillshipCRUstoyouatitscostforinstallationbyyou.CRU
informationandreplacementinstructionsareshippedwithyourproductandareavailablefromLenovoatany
timeuponrequest.CRUsthatareeasilyinstalledbyyouarecalled“Self-serviceCRUs”.“Optional-service
CRUs”areCRUsthatmayrequiresometechnicalskillandtools.InstallationofSelf-serviceCRUsisyour
responsibility.YoumayrequestthataServiceProviderinstallOptional-serviceCRUsunderoneoftheother
typesofwarrantyservicedesignatedforyourproduct.Anoptionalserviceofferingmaybeavailablefor
purchasefromaServiceProviderorLenovounderwhichSelf-serviceCRUswouldbeinstalledforyou.
YoumayndalistofCRUsandtheirdesignationinthepublicationthatwasshippedwithyourproduct
oratwww.lenovo.com/CRUs.TherequirementtoreturnadefectiveCRU,ifany,willbespeciedinthe
instructionsshippedwithareplacementCRU.Whenreturnisrequired:1)returninstructions,aprepaid
returnshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and2)youmaybecharged
forthereplacementCRUiftheServiceProviderdoesnotreceivethedefectiveCRUfromyouwithinthirty
(30)daysofyourreceiptofthereplacementCRU.
2.On-siteService
UnderOn-SiteService,aServiceProviderwilleitherrepairorexchangetheproductatyourlocation.You
mustprovideasuitableworkingareatoallowdisassemblyandreassemblyoftheproduct.Somerepairs
mayneedtobecompletedataservicecenter.Ifso,theServiceProviderwillsendtheproducttothe
servicecenteratitsexpense.
3.CourierorDepotService
14ThinkPadGOBIMobileBroadbandUserGuide
UnderCourierorDepotService,yourproductwillberepairedorexchangedatadesignatedservicecenter,
withshippingattheexpenseoftheServiceProvider.Youareresponsiblefordisconnectingtheproductand
packingitinashippingcontainerprovidedtoyoutoreturnyourproducttoadesignatedservicecenter.
Acourierwillpickupyourproductanddeliverittothedesignatedservicecenter.Theservicecenterwill
returntheproducttoyouatitsexpense.
4.CustomerCarry-InService
UnderCustomerCarry-InService,yourproductwillberepairedorexchangedafteryoudeliverittoa
designatedservicecenteratyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,itwill
bemadeavailabletoyouforcollection.Ifyoufailtocollecttheproduct,theServiceProvidermaydisposeof
theproductasitseest,withnoliabilitytoyou.
5.Mail-InService
UnderMail-InService,yourproductwillberepairedorexchangedatadesignatedservicecenterafteryou
deliveritatyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,itwillbereturnedto
youatLenovo’sriskandexpense,unlesstheServiceProviderspeciesotherwise.
6.CustomerTwo-WayMail-InService
UnderCustomerTwo-WayMail-InService,yourproductwillberepairedorexchangedafteryoudeliveritto
adesignatedservicecenteratyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,
itwillbemadeavailabletoyouforreturnshippingatyourriskandexpense.Ifyoufailtoarrangereturn
shipment,theServiceProvidermaydisposeoftheproductasitseest,withnoliabilitytoyou.
7.ProductExchangeService
UnderProductExchangeService,Lenovowillshipareplacementproducttoyourlocation.Youare
responsibleforitsinstallationandvericationofitsoperation.Thereplacementproductbecomesyour
propertyinexchangeforthefailedproduct,whichbecomesthepropertyofLenovo.Youmustpackthe
failedproductintheshippingcartoninwhichyoureceivedthereplacementproductandreturnittoLenovo.
Transportationcharges,bothways,shallbeatLenovo’sexpense.Ifyoufailtousethecartoninwhichthe
replacementproductwasreceived,youmayberesponsibleforanydamagetothefailedproductoccurring
duringshipment.Y oumaybechargedforthereplacementproductifLenovodoesnotreceivethefailed
productwithinthirty(30)daysofyourreceiptofthereplacementproduct.
AppendixB.LenovoLimitedWarranty15
16ThinkPadGOBIMobileBroadbandUserGuide
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Lenovo THINKPAD W520 User manual

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