2. AIRSSON
  3. Digital Hearing Aids
Digital Hearing Aids

AIRSSON Digital Hearing Aids User manual

  • Hello, I'm here to assist you with your AIRSSON hearing aid. I've reviewed the user manual and can help with questions about wearing, troubleshooting, and maintaining the device. The manual provides information on common issues like whistling and blurry sound, also explains how to correctly wear and charge the hearing aids, as well as how to test if it's working correctly. I'm ready to answer your questions about your hearing aid.
  • How do I wear the hearing aid?
    How can I reduce whistling from the hearing aid?
    How do I test if the hearing aid is working?
    What to do if hearing aid has no sound after some time?
    What should I do if my hearing aid sounds blurry?
Frequently Asked Questions
1.How to wear hearing aid?........................................................................................................ 1
2.How to reduce whistling for hearing amplifier?................................................................ 1
3.How to test whether a hearing aid is working?................................................................. 1
4.Who are hearing aids suitable for?........................................................................................2
5.Is this normal for the hearing aid with squeaking sound (howling sound) How to
adjust?................................................................................................................................................2
6.If no sound from the hearing aid after using it for a period of time?........................ 2
7.If hearing aids sound blurry or unclear?..............................................................................2
8.Is this hearing aid waterproof?............................................................................................... 2
9.How long can hearing aid be used for one charge?........................................................ 2
10.How long can the charging box be fully charged?.........................................................2
11.Can wear only one hearing aid?...........................................................................................2
12.Who should I contact for a hearing aid malfunction?...................................................3
13.How to clean the hearing aids?............................................................................................3
14.How to solve the hearing aid not charging?....................................................................3
1.How to wear hearing aid?
A:1.Rotate the hearing aid from the charging box
2.Distinguish the left and right of the hearing aid, the microphone should face upward
3.After wear it tightly, press the button for 3 seconds to turn on the hearing aid
2.How to reduce whistling for hearing amplifier?
A:(1)Adjust hearing aid wearing angle to ensure no air circulation then howling sound will not be
produced and then turn it on.(It is recommended that the microphone face up)
(2)Ensure the earplugs suitable.If it is too loose, replace with a small one.
3.How to test whether a hearing aid is working?
A:Turn on the machine by pressing the touch panel for 3 seconds, and then let it close to the
charging box, and there is a clear whistling sound, indicating that the hearing aid is normal
4.Who are hearing aids suitable for?
A: The hearing aid is suitable for people with mild or moderate hearing inpairment
(hearing loss range is 26dB HL~70dB HL )，not sutitable for pathological hearing
impairment. For example, people with natural hearing loss when get older suggest to
use this hearing aid. This hearing aid is temporarily not recommended for people with
severe hearing loss.
5.Is this normal for the hearing aid with squeaking sound (howling sound) How to adjust?
A: This is normal for the hearing aid to squeak (howl) when air in. Can adjust with the
following ways:
(1) Adjust hearing aid wearing angle to ensure no air circulation then howling sound
will not be produced.
(2) Replace more suitable earplugs size.
6.If no sound from the hearing aid after using it for a period of time?
A1: Put the hearing aid back in the charging box to charge, may out of power.
A2: Use a cleaning brush or cleaning stick to clean the sound outlet or microphone,
Sound outlet or microphone may block.
7.If hearing aids sound blurry or unclear?
A1: Put the hearing aid back in the charging box to charge, may battery is low.
A2: Increase hearing aid volume, may volume is low.
A3:Replace the hearing aid earplugs or wear the hearing aid tightly, may earplugs loose.
8.Is this hearing aid waterproof?
A: The hearing aid is a high-precision system. Do not let the hearing aid invade any
liquid. Suggest to remove before swimming, washing hair or taking a bath.
9.How long can hearing aid be used for one charge?
A: 2 hours for the hearing aid fully charged in the charging box, and can be used for
more than 24 hours.
10.How long can the charging box be fully charged?
A: 3 hours to charge the charging box once. Fully charged box can charge hearing aid
4-5 times.
11.Can wear only one hearing aid?
A: If both ears with hearing loss and no other contraindications, Recommend to wear
both ears. Both ears wear has a better experience in sound acceptance than single
ear wear, and avoids hearing fatigue caused by long-term wear on one side
12.Who should I contact for a hearing aid malfunction?
A: Directly contact AIRSSON according to the after-sales contact information, or leave a message
on the Amazon platform. We will reply you within 12 hours.
13.How to clean the hearing aids?
A:(1)Use a small brush to remove earwax or other tiny particles accumulated around the hearing
aid, the volume button, and the battery compartment.
(2)Put the wiped hearing aid in the sun and let it dry naturally
14.How to solve the hearing aid not charging?
A:Before charging, please make sure that the insulating sheet on the hearing aid is torn off,
otherwise, the hearing aid cannot be charged
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