Grandstream GVC3200 User manual

Grandstream Networks, Inc.

GVC3200/GVC3202 Video Conference System for Android

TM

User Guide

 
Firmware Version 1.0.1.65 
GVC3200/GVC3202 User Guide 
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GVC3200/GVC3202 User Guide 
Index 
DOCUMENT PURPOSE ........................................................................... 10 
GNU GPL INFORMATION ........................................................................ 11 
CHANGE LOG ......................................................................................... 12 
FIRMWARE VERSION 1.0.1.65 .......................................................................................................... 12 
FIRMWARE VERSION 1.0.1.58 .......................................................................................................... 12 
FIRMWARE VERSION 1.0.1.48 .......................................................................................................... 13 
FIRMWARE VERSION 1.0.1.5 ............................................................................................................ 13 
WELCOME ............................................................................................... 14 
PRODUCT OVERVIEW ............................................................................ 18 
SAFETY COMPLIANCES .................................................................................................................... 20 
WARRANTY ......................................................................................................................................... 20 
INSTALLING GVC3200/GVC3202 ........................................................... 22 
EQUIPMENT PACKAGE CONTENT ................................................................................................... 22 
CONNECTING GVC3200/GVC3202 ................................................................................................... 23 
CONNECTING GAC2500 to GVC3200/GVC3202 .............................................................................. 29 
GETTING TO KNOW GVC3200/GVC3202 ............................................... 32 
REMOTE CONTROL ........................................................................................................................... 32 
REMOTE CONTROL KEYS AND TOUCHPAD ............................................................................ 32 
CAPTURING SCREENSHOT USING THE REMOTE CONTROL ............................................... 35 
USING THE REMOTE CONTROL ............................................................................................... 35 
USING MOUSE & KEYBOARD ........................................................................................................... 35 
OLED SCREEN ................................................................................................................................... 36 
USING THE LED INDICATOR ............................................................................................................. 36 
STATUS ICONS ................................................................................................................................... 37 
USING THE ONSCREEN KEYBOARD ............................................................................................... 38 
ENGLISH KEYBOARD ................................................................................................................. 38 
NUMBERS AND SYMBOLS ......................................................................................................... 39 
HOME SCREEN .................................................................................................................................. 39 
SCREEN LOCK ................................................................................................................................... 40 
CONNECTING TO NETWORK AND DEVICES ....................................... 42 

 
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ETHERNET .......................................................................................................................................... 42 
WI-FI (GVC3200 ONLY) ...................................................................................................................... 42 
TURNING WI-FI ON / OFF ........................................................................................................... 43 
BLUETOOTH ....................................................................................................................................... 43 
PAIRING GVC3200/GVC3202 WITH A BLUETOOTH DEVICE .................................................. 44 
CONNECTING TO A BLUETOOTH DEVICE ............................................................................... 44 
USING BLUETOOTH REMOTE CONTROL ................................................................................ 45 
TRANSFER FILES WITH BLUETOOTH ...................................................................................... 46 
USING BLUETOOTH HEADSET ................................................................................................. 46 
VPN SETTINGS ................................................................................................................................... 46 
VLAN SETTINGS ................................................................................................................................. 48 
LLDP SETTINGS ................................................................................................................................. 49 
802.1X MODE ...................................................................................................................................... 49 
CAMERA .................................................................................................. 50 
PRESET ............................................................................................................................................... 51 
ADD PRESET ............................................................................................................................... 51 
EDIT PRESET .............................................................................................................................. 51 
DELETE PRESET ........................................................................................................................ 52 
APPLY PRESET ........................................................................................................................... 52 
CAMERA PARAMETERS CONFIGURATIONS ................................................................................... 52 
PERIPHERAL ........................................................................................... 54 
EXTERNAL USB DEVICE ................................................................................................................... 54 
USING USB MOUSE/KEYBOARD ............................................................................................... 54 
USING USB STORAGE DEVICE ................................................................................................. 54 
SD CARD ............................................................................................................................................. 54 
MICROPHONE AND SPEAKER .......................................................................................................... 55 
MAKING PHONE CALLS ......................................................................... 56 
ACCOUNT ........................................................................................................................................... 56 
DIAL SCREEN ..................................................................................................................................... 56 
DIALING A NUMBER DIRECTLY ................................................................................................. 57 
REDIAL ......................................................................................................................................... 58 
DIALING A NUMBER VIA CONTACT ........................................................................................... 58 
DIALING A NUMBER VIA CALL HISTORY .................................................................................. 58 
DIRECT IP CALL .......................................................................................................................... 59 
PAGING/INTERCOM .................................................................................................................... 59 
ANSWER A CALL ................................................................................................................................ 60 
CALL HOLD ......................................................................................................................................... 62 
MUTE LOCAL AUDIO .......................................................................................................................... 62 

 
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CALL RECORDING ............................................................................................................................. 62 
DND (DO NOT DISTURB) ................................................................................................................... 63 
MISSED CALL ..................................................................................................................................... 63 
CALL FORWARD ................................................................................................................................. 63 
CONFERENCE .................................................................................................................................... 64 
DEVICE LAYOUT ......................................................................................................................... 64 
INITIATING CONFERENCE ......................................................................................................... 64 
ANSWERING AN INCOMING CALL IN CONFERENCE ............................................................. 64 
CONFERENCE MANAGEMENT .................................................................................................. 65 
INVITE MEMBERS TO CONFERENCE ....................................................................................... 68 
REMOVING MEMBER FROM CONFERENCE ........................................................................... 68 
CONFERENCE CONTROL .......................................................................................................... 68 
PAUSE CONFERENCE ................................................................................................................ 69 
PRESENTATION SHARING ......................................................................................................... 70 
CONFERENCE RECORDING ..................................................................................................... 71 
CALL DETAILS ............................................................................................................................. 71 
ENABLING DND DURING CONFERENCE ................................................................................. 72 
CONFERENCE LOCK .................................................................................................................. 73 
OPEN DTMF ................................................................................................................................. 73 
PIN CODE .................................................................................................................................... 73 
THIRD PARTY APPLICATIONS ................................................................................................... 75 
FECC - CAMERA CONTROL IN CONFERENCE ........................................................................ 76 
END CONFERENCE .................................................................................................................... 77 
SCHEDULE ......................................................................................................................................... 77 
VIEW CONFERENCE DETAILS .................................................................................................. 78 
ADD SCHEDULED CONFERENCE ............................................................................................. 79 
EDIT SCHEDULED CONFERENCE ............................................................................................ 81 
RESCHEDULE CONFERENCE ................................................................................................... 81 
DELETE SCHEDULED CONFERENCE ...................................................................................... 81 
VOICEMAIL ......................................................................................................................................... 82 
CALL FEATURES ................................................................................................................................ 83 
ADDITIONAL FUNCTIONS ...................................................................... 86 
GVC REMOTE CLIENT APPLICATION .............................................................................................. 86 
BLUE JEANS ....................................................................................................................................... 87 
APPLICATIONS ....................................................................................... 90 
CONTACTS.......................................................................................................................................... 90 
ADD CONTACT ............................................................................................................................ 91 
SEARCH CONTACTS .................................................................................................................. 94 
MANAGE CONTACTS .................................................................................................................. 94 

 
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GROUPS ...................................................................................................................................... 96 
LDAP CONTACTS ............................................................................................................................... 97 
LDAP SETTINGS ......................................................................................................................... 98 
SEARCH LDAP CONTACTS ...................................................................................................... 102 
ADD SEARCH RESULT INTO LOCAL CONTACTS .................................................................. 102 
CALL HISTORY ................................................................................................................................. 104 
ADD CONTACT FROM CALL HISTORY.................................................................................... 105 
DELETE CALL HISTORY ........................................................................................................... 106 
CONFERENCE SCHEDULE VIA CALL HISTORY .................................................................... 106 
FILE MANAGER ................................................................................................................................ 107 
COPY FILE ................................................................................................................................. 107 
SEND FILE ................................................................................................................................. 107 
DELETE FILE ............................................................................................................................. 107 
RENAME FILE ............................................................................................................................ 108 
RECORDING ..................................................................................................................................... 108 
SAVE PATH ................................................................................................................................ 109 
BACKUP ............................................................................................................................................ 110 
BACKUP DATA ........................................................................................................................... 110 
RESTORE BACKUP DATA ..........................................................................................................111 
SET BACKUP PATH ................................................................................................................... 112 
DIAGNOSIS ....................................................................................................................................... 112 
BROWSER ........................................................................................................................................ 113 
SYNC LOCAL SCHEDULE WITH GOOGLE CALENDAR ................................................................ 113 
CUSTOM APP ON HOME SCREEN ................................................................................................. 119 
UNINSTALL APPLICATION ............................................................................................................... 119 
GS MARKET .......................................................................................... 120 
SEARCH APPS .................................................................................................................................. 120 
DOWNLOAD AND INSTALL APPS .................................................................................................... 120 
UPDATE APPS .................................................................................................................................. 121 
IPVIDEOTALK ........................................................................................ 122 
CONTACTS........................................................................................................................................ 123 
NOTICES ........................................................................................................................................... 124 
SETTINGS ......................................................................................................................................... 126 
GVC3200/GVC3202 WEB UI FEATURES .............................................. 128 
ACCESSING GVC3200/GVC3202 WEB GUI ................................................................................... 129 
SAVING CHANGES ........................................................................................................................... 130 
DEFINITIONS .................................................................................................................................... 130 
TOOLBAR .......................................................................................................................................... 131 

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CALL PAGE ....................................................................................................................................... 131

MAKING A CALL ........................................................................................................................ 132

CONFERENCE CONTROL ........................................................................................................ 132

CONTACTS PAGE ............................................................................................................................. 134

CONTACTS ................................................................................................................................ 134

GROUPS .................................................................................................................................... 136

SCHEDULE ................................................................................................................................ 137

CALL HISTORY .......................................................................................................................... 137

LDAP .......................................................................................................................................... 138

DEVICE CONTROL PAGE ................................................................................................................ 139

VIDEO CONTROL ...................................................................................................................... 139

AUDIO CONTROL ...................................................................................................................... 139

FACTORY RESET .................................................................................. 143

RESET VIA LCD ................................................................................................................................ 143

RESET VIA WEB UI ........................................................................................................................... 144

RESET VIA RESET HOLE ................................................................................................................. 144

EXPERIENCING GVC3200/GVC3202 .................................................... 145

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Table of Tables

GVC3200/GVC3202 User Guide

Table 1: GVC3200/GVC3202 Technical Specifications ............................................................................... 18

Table 2: GVC3200/GVC3202 Package List ................................................................................................ 22

Table 3: GVC3200/GVC3202 Front Panel .................................................................................................. 23

Table 4: GVC3200 Back Panel ................................................................................................................... 24

Table 5: GVC3202 Back Panel ................................................................................................................... 26

Table 6: GVC3200/GVC3202 Optional Equipment List .............................................................................. 27

Table 7: GVC3200/GVC3202 Remote Control Keys .................................................................................. 32

Table 8: GVC3200/GVC3202 OLED Screen Status Descriptions ............................................................... 36

Table 9: GVC3200/GVC3202 LED Indicator Status Descriptions ............................................................... 37

Table 10: GVC3200/GVC3202 Status Icons Descriptions .......................................................................... 38

Table 11: GVC3200/GVC3202 VPN File Parameters ................................................................................. 48

Table 12: GVC3200/GVC3202 VLAN Configuration Parameters ............................................................... 48

Table 13: GVC3200/GVC3202 LLDP Configuration Parameters ................................................................ 49

Table 14: GVC3200/GVC3202 802.1x Mode Parameters .......................................................................... 49

Table 15: GVC3200/GVC3202 Camera Parameters .................................................................................. 53

Table 16: GVC3200/GVC3202 Call Screen Bottom Menu Icons ................................................................ 65

Table 17: GVC3200/GVC3202 Conference Member Status Descriptions .................................................. 67

Table 18: GVC3200/GVC3202 Add Conference Parameters ..................................................................... 80

Table 19: GVC3200/GVC3202 Feature Code for SIP Account ................................................................... 83

Table 20: GVC3200/GVC3202 Import Contacts Parameters ...................................................................... 92

Table 21: GVC3200/GVC3202 Download Contacts Parameters ................................................................ 94

Table 22: GVC3200/GVC3202 Export Contacts Parameters...................................................................... 95

Table 23: GVC3200/GVC3202 LDAP Settings Parameters ........................................................................ 98

Table 24: GVC3200/GVC3202 Web Access ............................................................................................. 131

Table 25: GVC3200/GVC3202 Web UI - Audio Control Parameters ........................................................ 139

 
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Table of Figures 
GVC3200/GVC3202 User Guide 
 
Figure 1: GVC3200/GVC3202 Front Panel ................................................................................................. 23 
Figure 2: GVC3200 Back Panel .................................................................................................................. 24 
Figure 3: GVC3202 Back Panel .................................................................................................................. 25 
Figure 4: GVC3200 Back Panel Connection Diagram ................................................................................ 28 
Figure 5: Deploy GVC3200/GVC3202 with Other Devices ......................................................................... 29 
Figure 6: GVC3200/GVC3202 Remote Control .......................................................................................... 32 
Figure 7: GVC3200/GVC3202 Top Status Bar Dropdown Menu ................................................................ 37 
Figure 8: Soft Keyboard - English Input Method ......................................................................................... 38 
Figure 9: English Input Method – Capslock ................................................................................................ 39 
Figure 10: Soft Keyboard - Symbols and Numbers .................................................................................... 39 
Figure 11: Soft Keyboard - More Symbols and Numbers ........................................................................... 39 
Figure 12: GVC3200/GVC3202 Home Screen ........................................................................................... 40 
Figure 13: GVC3200/GVC3202 Add Wi-Fi Screen ..................................................................................... 43 
Figure 14: GVC3200/GVC3202 Bluetooth - Paired Device ........................................................................ 45 
Figure 15: GVC3200/GVC3202 Add VPN Files Screen ............................................................................. 47 
Figure 16: GVC3200/GVC3202 VPN Validation Screen ............................................................................. 47 
Figure 17: GVC3200/GVC3202 Camera Screen ........................................................................................ 50 
Figure 18: GVC3200/GVC3202 Add Preset Screen ................................................................................... 51 
Figure 19: GVC3200/GVC3202 Camera Parameters Setting Screen ........................................................ 52 
Figure 20: GVC3200/GVC3202 SIP Account .............................................................................................. 56 
Figure 21: GVC3200/GVC3202 Call Screen ............................................................................................... 57 
Figure 22: GVC3200/GVC3202 Single Incoming SIP/IPVideoTalk Call Screen ......................................... 60 
Figure 23 GVC3200/GVC3202 Single Incoming H.323 Call Screen .......................................................... 61 
Figure 24: GVC3200/GVC3202 New Incoming Call Screen ....................................................................... 61 
Figure 25: GVC3200/GVC3202 3-Way Conference ................................................................................... 65 
Figure 26: GVC3200/GVC3202 Conference Control Screen ..................................................................... 69 
Figure 27: GVC3200/GVC3202 3-Way Conference with Presentation ...................................................... 70 
Figure 28: GVC3200/GVC3202 Call Details Screen................................................................................... 72 
Figure 29: GVC3200/GVC3202 Call Screen->More->PIN Code ................................................................ 74 
Figure 30: Enter PIN Code to Lock Conference ......................................................................................... 74 
Figure 31: Input PIN Code from DTMF to Join Conference ........................................................................ 75 
Figure 32: FECC – Remote Camera Control .............................................................................................. 77 
Figure 33: GVC3200/GVC3202 Schedule Screen ...................................................................................... 78 
Figure 34: GVC3200/GVC3202 Conference Details Screen ...................................................................... 79 
Figure 35: GVC3200/GVC3202 Add Conference Screen ........................................................................... 80 
Figure 36: GVC3200/GVC3202 Voice Mail Application .............................................................................. 82 
Figure 37: “GVC Remote” apk in GVC3200/GVC3202 LCD Menu->Settings->Status->Remote Control .. 86 
Figure 38: GVC3200/GVC3202 Remote Control Application on Android Device ....................................... 87 

 
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Figure 39: GVC3200/GVC3202 Contacts Screen ....................................................................................... 90 
Figure 40: GVC3200/GVC3202 Add New Contact Screen ......................................................................... 91 
Figure 41: GVC3200/GVC3202 Import Contacts Screen ........................................................................... 92 
Figure 42: GVC3200/GVC3202 Download Contacts Screen ..................................................................... 93 
Figure 43: GVC3200/GVC3202 Export Contacts Screen ........................................................................... 95 
Figure 44: GVC3200/GVC3202 Groups Screen ......................................................................................... 96 
Figure 45: GVC3200/GVC3202 Add Group Screen ................................................................................... 97 
Figure 46: LDAP Contacts Interface ........................................................................................................... 98 
Figure 47: LDAP Settings Example in Web UI .......................................................................................... 101 
Figure 48: Search LDAP Contacts ............................................................................................................ 102 
Figure 49: Add LDAP Search Result to Local Contacts ............................................................................ 103 
Figure 50: Batch Add LDAP Search Results to Local Contacts ................................................................ 103 
Figure 51: GVC3200/GVC3202 Call History Screen ................................................................................ 104 
Figure 52: GVC3200/GVC3202 Call History Details ................................................................................. 105 
Figure 53: GVC3200/GVC3202 Add Contact Screen ............................................................................... 106 
Figure 54: GVC3200/GVC3202 Recording Screen .................................................................................. 109 
Figure 55: GVC3200/GVC3202 Backup App ............................................................................................ 110 
Figure 56: GVC3200/GVC3202 Automatic Backup Screen .......................................................................111 
Figure 57: GVC3200/GVC3202 Restore Backup Data Screen ................................................................ 112 
Figure 58: GVC3200/GVC3202 Diagnosis Screen ................................................................................... 113 
Figure 59: LCD Menu->Settings->System->Accounts .............................................................................. 114 
Figure 60: Select the Google Account Used for Sign-In ........................................................................... 115 
Figure 61: Enable Calendar Sync for the Google Account ....................................................................... 115 
Figure 62: GVC3200/GVC3202 Schedule->Settings ................................................................................ 116 
Figure 63: Enable Google Account for Schedule and Set Sync Interval .................................................. 116 
Figure 64: Creating New Event in Google Calendar ................................................................................. 117 
Figure 65: Google Calendar Event Synced in Schedule .......................................................................... 118 
Figure 66: Set “Related Account” to Google Account ............................................................................... 118 
Figure 67: GVC3200/GVC3202 GS Market .............................................................................................. 120 
Figure 68: GVC3200/GVC3202 IPVideoTalk Application .......................................................................... 122 
Figure 69: IPVideoTalk Application->Contacts .......................................................................................... 123 
Figure 70: IPVideoTalk Application->Enterprise Directory: Batch Call ...................................................... 124 
Figure 71: IPVideoTalk Application->Notices ............................................................................................ 125 
Figure 72: IPVideoTalk Application->Notices: Message Prompt ............................................................... 125 
Figure 73: Message Indicator for IPVideoTalk Application ........................................................................ 126 
Figure 74: IPVideoTalk Account Settings .................................................................................................. 127 
Figure 75: GVC3200 Web GUI - Login ..................................................................................................... 129 
Figure 76: GVC3200/GVC3202 Web UI Tool Bar ..................................................................................... 131 
Figure 77: GVC3200/GVC3202 Web UI - Cal ........................................................................................... 132 
Figure 78: GVC3200/GVC3202 Web UI - Conference Status .................................................................. 133 
Figure 79: GVC3200/GVC3202 Web UI - Conference Control ................................................................. 134 

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Figure 80: GVC3200/GVC3202 Web UI - Contacts .................................................................................. 135

Figure 81: GVC3200/GVC3202 Web UI - Groups .................................................................................... 136

Figure 82: GVC3200/GVC3202 Web Page - Schedule ............................................................................ 137

Figure 83: GVC3200/GVC3202 Web UI - Call History.............................................................................. 138

Figure 84: GVC3200/GVC3202 Web UI - Video Control .......................................................................... 139

Figure 85: Factory Reset via LCD ............................................................................................................. 144

Figure 86: GVC3200/GVC3202 Web UI - Factory Reset.......................................................................... 144

Figure 87: GVC3200/GVC3202 Web UI - Factory Reset Confirmation .................................................... 144

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DOCUMENT PURPOSE

This User Guide describes the basic concept and tasks necessary to use and configure your

GVC3200/GVC3202. This document covers the topics of device installation, making basic conference

calls and using basic call features.

To learn the advanced features and configurations, please visit http://www.grandstream.com/support to

download the latest "GVC3200/GVC3202 Administration Guide".

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GNU GPL INFORMATION

GVC3200/GVC3202 firmware contains third-party software licensed under the GNU General Public

License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU

General Public License (GPL) for the exact terms and conditions of the license.

Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:

http://www.grandstream.com/support/faq/gnu_gpl.

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CHANGE LOG

This section documents significant changes from previous versions of GVC3200/GVC3202 user manuals.

Only major new features or major document updates are listed here. Minor updates for corrections or

editing are not documented here.

FIRMWARE VERSION 1.0.1.65

 Added an icon to indicate network unstable condition on the upper left of the call screen, which

means current network condition is not good enough for the video call using the selected

resolution/bit rate. [NETWORK ICON]

 Added “Record” option on the call screen bottom menu. [Table 16: GVC3200/GVC3202 Call Screen

Bottom Menu Icons]

 Updated the default configurations for Call Recording feature. [CALL RECORDING]

 Added support to record presentation shared by GVC3200/GVC3202 and IPVideoTalk WebRTC

clients. [CONFERENCE RECORDING]

 Added recording files limitation that max size of each recording file on SD card or USB storage device

is 1 G, GVC3200/GVC3202 will create a new file if size exceed 1 G. [RECORDING SIZE]

 Added Save Path options of Recording files on internal memory, external SD card or USB storage.

[SAVE PATH]

 Added video answer and audio answer options on GVC3200/GVC3202 to answer H.323 calls.[H.323

CALL]

 Updated the default configurations for IPVideoTalk Contacts. [CONTACTS]

 Added GVC3200/GVC3202 version control mechanism that IPVideoTalk account will work only if the

firmware version is on 1.0.1.62 or later [FIRMWARE UPDATE], and IPVideoTalk version information is

under Settings.[IPVIDEOTALK VERSION]

FIRMWARE VERSION 1.0.1.58

 Added feature code. [CALL FEATURES]

 Added ability to view top status bar notifications. [STATUS ICONS] [Figure 7: GVC3200/GVC3202

Top Status Bar Dropdown Menu]

 Added “optional” for step 2 “selecting call mode to IP Call” in making direct IP call from LCD dialing

interface. The GVC3200/GVC3202 can dial direct IP as long as a valid format is entered without

selecting mode to “IP Call”. [DIRECT IP CALL]

 Added presentation mode “PC” and “Auto”. [Table 16: GVC3200/GVC3202 Call Screen Bottom Menu

Icons]

 Added “Layout” option in the call screen bottom menu. [Table 16: GVC3200/GVC3202 Call Screen

Bottom Menu Icons]

 Added video mixing feature for Skype downloaded from GS Market. [For Skype application

downloaded from GS Market only]

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 Added “View contact” option in the GVC320x menu->Applications->Call History so that users can

view contact details if the call history entry already exists in Contacts. [View contact]

 Added Screen Lock feature. [SCREEN LOCK]

 Added support to sync local schedule with Google Calendar. [SYNC LOCAL SCHEDULE WITH

GOOGLE CALENDAR]

FIRMWARE VERSION 1.0.1.48

 Separated Add Preset section and Edit Preset section. Edit Preset section has rename preset

information added. [ADD PRESET] [EDIT PRESET]

 Added PIN Code support during conference. [PIN CODE]

 Added FECC support during conference. [FECC - CAMERA CONTROL IN CONFERENCE]

 Added LDAP contacts support. [LDAP CONTACTS]

 Added options “PIN Code”, “Auto Join Conference for Scheduled Members without PIN Code” and

“Repeat” for Schedule. Removed options “Auto Answer for Conference Members” and “Lock” for

Schedule. [SCHEDULE] [SCHEDULE]

 Added IPVideotalk Application. [IPVIDEOTALK]

 Updated Audio Priority information for connected audio devices. [MICROPHONE AND SPEAKER]

FIRMWARE VERSION 1.0.1.5

 This is the initial version.

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WELCOME

Thank you for purchasing Grandstream GVC3200/GVC3202 Android

TM

Video Conferencing System. This

document introduces the LCD settings, web UI settings and advanced configurations of

GVC3200/GVC3202. To learn the basic configuration and how to use GVC3200/GVC3202, please visit

http://www.grandstream.com/support to download the latest "GVC3200/GVC3202 User Guide".

GVC3200/GVC3202 is a ground-breaking solution that offers small-to-medium businesses a revolutionary

video conferencing system with unprecedented flexibility and the power of support for multiple popular

video conferencing protocols and platforms right out of the box. The SIP-based GVC3200/GVC3202

supports Grandstream’ s robust IPVideoTalk cloud platform for plug and play video conferencing while

also being interoperable with any 3rd party SIP video conferencing platform - thus offering a great option

to expand or implement a 3rd party platform. Additionally, since it is based on Android

TM

4.4, the

GVC3200/GVC3202 offers full access to all video conferencing apps in the Google Play

TM

Store.

The GVC3200/GVC3202 sports an innovative, patent-pending embedded MCU that supports

conferencing with local mixing between SIP and other protocols:

 The GVC3200 supports 9-way conferencing with local mixing between SIP and other protocols.

 The GVC3202 supports 3-way conferencing with local mixing between SIP and other protocols.

In comparison to Grandstream’s GVC3200, the GVC3202 offers a slightly lower capacity option for

businesses looking for up to 3-way video-conferencing and support for up to 2 Full HD monitors.

The GVC3200/GVC3202 eliminates the traditional barriers to video conferencing and sets a new bar for

business-class video conferencing solutions by offering industry-leading flexibility, interoperability, system

compatibility, application richness and ease of use.

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Caution:

Changes or modifications to this product not expressly approved by Grandstream, or operation of this

product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

Warning:

Please do not use a different power adaptor with GVC3200/GVC3202 as it may cause damage to the

products and void the manufacturer warranty.

--------------------------------------------------------------------------------------------------------------------------------------------

This document is subject to change without notice. The latest electronic version of this user manual is

available for downloading here:

http://www.grandstream.com/support

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for

any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

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FCC Caution:

Any Changes or modifications not expressly approved by the party responsible for compliance could void

the user's authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

—Reorient or relocate the receiving antenna.

—Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, it is restricted to indoor

environment. The band from 5600-5650MHz will be disabled by the software during the manufacturing

and cannot be changed by the end user. This device meets all the other requirements specified in Part

15E, Section 15.407 of the FCC Rules.

Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with minimum distance 20cm between the radiator &

your body.

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PRODUCT OVERVIEW

Table 1: GVC3200/GVC3202 Technical Specifications

Specification

Description

Protocols/

Standards

SIP RFC3261, BFCP, TIP (pending), RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS

(A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, LLDP-MED,

LDAP, TR-069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6 (pending), FEC, FECC,

H.323 (H.323, H.245, H.225, H.235, H.241, H.460)

Camera

1/3” 2 Megapixel CMOS 1920H x 1080V@30fps

Lens

GVC3200: 12 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view

GVC3202: 9 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view

Network Interface

1 x RJ45 10/ 100/ 1000 Mbps port

Wi-Fi

GVC3200 only: Integrated dual-band 802.11 a/b/g/n (2.4GHz & 5GHz)

Bluetooth

Yes, integrated. Bluetooth 4.0 + EDR

Video Outputs

GVC3200: 3 x HDMI up to 1080p with CEC

GVC3202: 2 x HDMI up to 1080p with CEC

Video Input

1 x VGA/1 x HDMI with resolution up to 1080p

Microphone/

Speaker

External MIC/Speaker, built-in MIC, cascadable external MIC/speaker (pending)

Remote Control

Bluetooth remote control with multi-touch touchpad

Auxiliary Ports

1 x USB 2.0, SD, external speaker port, reset pin

Graphic Display

OLED with 128x32 resolution

Voice Codecs

G.711μ/a, G.722 (wide-band), G.726-32, iLBC (pending), Opus, G.722.1, G.722.1c

(pending), in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)

Video Codecs

H.264 BP/MP/HP, H.323, video resolution up to 1080p, frame rate up to 30fps,

bitrate up to 4Mbps

People Video

Resolution

1080p from 512 Kbps, 720p from 384 Kbps, 4SIF/4CIF from 128 Kbps,

SIF/CIF/QSIF/QCIF/SQSIF/SQCIF from 64 Kbps

Content Video

Resolution

Input: VGA, SVGA, XGA, WXGA, WXGA, SXGA, 1440×900, 720p, 1600×1200,

1080p (HDMI), up to 60fps;

Encoding: 1280×720, 1920×1080

Output

Resolution

720p, 1080p

Embedded MCU

GVC3200: Up to 4-way 1080p conference, 5-way 720p conference, 9-way VGA

conference

GVC3202: Up to 2-way 1080p conference, 3-way 720p conference, 3-way VGA

conference

Firmware Version 1.0.1.65

GVC3200/GVC3202 User Guide

Page 19 of 145

Dual-Stream

BFCP, people video (up to 1080p@30fps) + content video (up to 1080p@15fps,

720p@30fps)

Audio Features

AEC, ANS, AGC, PLC, CNG/VAD

Video Features

FEC, dynamic display layout, picture-in-picture, picture-outside-picture, digital

caption (pending)

Platform Bridging

Bridge SIP calls with any Android VoIP apps such as Skype, Skype for Business,

Google Hangouts and more

Telephony

Features

Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 9-way

audio/video conference for GVC3200 and 3-way audio/video conference for

GVC3202, downloadable XML phone book, LDAP, call waiting, call history, flexible

dial plan, personalized music ringtones, server redundancy & fail-over

Sample

Applications

Skype, Google Hangouts, Skype for Business, Web browser, Facebook, Twitter,

YouTube, Google calendar, mobile phone data import/export via Bluetooth, etc.

API/SDK available for advanced custom application development

Application

Deployment

Allows Android 4.4.2 compliant applications to be deployed in the device with

provisioning control

QoS

Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS

Security

User and administrator level passwords, MD5 and MD5-sess based authentication,

256-bit AES encrypted configuration file, TLS, 128/256-bit SRTP, HTTPS, 802.1x

media access control

Multi-Language

English, German, Italian, French, Spanish, Portuguese, Russian, Turkish, Polish,

Chinese, Korean, Japanese, and more

Upgrade/

Provisioning

Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass

provisioning using TR-069 or AES encrypted XML configuration file

Power & Green

Energy Efficiency

Universal power adapter included: Input 100-240VAC 50-60Hz; Output 12VDC/5A

(60W)

Package Content

- GVC3200:

GVC3200 video conference system, external USB speaker/MIC (GAC2500), remote

control, universal power supply, network cable (1.5 meters), USB extension cable (5

meters), mounting kit, 4 HDMI cables (one 1.5-meter cable, two 3-meter cables and

one 5-meter cable), 2 AAA batteries, lens cover, quick installation guide, brochure,

GPL license

- GVC3202:

GVC3202 video conference system, external USB speaker/MIC (GAC2500), remote

control, universal power supply, network cable (1.5 meters), USB extension cable (5

meters), mounting kit, 3 HDMI cables (one 1.5-meter cable, one 3-meter cables and

one 5-meter cable), 2 AAA batteries, lens cover, quick installation guide, brochure,

GPL license

Temperature and

Humidity

Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non-

condensing

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