Grandstream GVC3200 User manual

Type
User manual

This manual is also suitable for

Grandstream Networks, Inc.
GVC3200/GVC3202 Video Conference System for Android
TM
User Guide
Firmware Version 1.0.1.65
GVC3200/GVC3202 User Guide
Page 1 of 145
GVC3200/GVC3202 User Guide
Index
DOCUMENT PURPOSE ........................................................................... 10
GNU GPL INFORMATION ........................................................................ 11
CHANGE LOG ......................................................................................... 12
FIRMWARE VERSION 1.0.1.65 .......................................................................................................... 12
FIRMWARE VERSION 1.0.1.58 .......................................................................................................... 12
FIRMWARE VERSION 1.0.1.48 .......................................................................................................... 13
FIRMWARE VERSION 1.0.1.5 ............................................................................................................ 13
WELCOME ............................................................................................... 14
PRODUCT OVERVIEW ............................................................................ 18
SAFETY COMPLIANCES .................................................................................................................... 20
WARRANTY ......................................................................................................................................... 20
INSTALLING GVC3200/GVC3202 ........................................................... 22
EQUIPMENT PACKAGE CONTENT ................................................................................................... 22
CONNECTING GVC3200/GVC3202 ................................................................................................... 23
CONNECTING GAC2500 to GVC3200/GVC3202 .............................................................................. 29
GETTING TO KNOW GVC3200/GVC3202 ............................................... 32
REMOTE CONTROL ........................................................................................................................... 32
REMOTE CONTROL KEYS AND TOUCHPAD ............................................................................ 32
CAPTURING SCREENSHOT USING THE REMOTE CONTROL ............................................... 35
USING THE REMOTE CONTROL ............................................................................................... 35
USING MOUSE & KEYBOARD ........................................................................................................... 35
OLED SCREEN ................................................................................................................................... 36
USING THE LED INDICATOR ............................................................................................................. 36
STATUS ICONS ................................................................................................................................... 37
USING THE ONSCREEN KEYBOARD ............................................................................................... 38
ENGLISH KEYBOARD ................................................................................................................. 38
NUMBERS AND SYMBOLS ......................................................................................................... 39
HOME SCREEN .................................................................................................................................. 39
SCREEN LOCK ................................................................................................................................... 40
CONNECTING TO NETWORK AND DEVICES ....................................... 42
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ETHERNET .......................................................................................................................................... 42
WI-FI (GVC3200 ONLY) ...................................................................................................................... 42
TURNING WI-FI ON / OFF ........................................................................................................... 43
BLUETOOTH ....................................................................................................................................... 43
PAIRING GVC3200/GVC3202 WITH A BLUETOOTH DEVICE .................................................. 44
CONNECTING TO A BLUETOOTH DEVICE ............................................................................... 44
USING BLUETOOTH REMOTE CONTROL ................................................................................ 45
TRANSFER FILES WITH BLUETOOTH ...................................................................................... 46
USING BLUETOOTH HEADSET ................................................................................................. 46
VPN SETTINGS ................................................................................................................................... 46
VLAN SETTINGS ................................................................................................................................. 48
LLDP SETTINGS ................................................................................................................................. 49
802.1X MODE ...................................................................................................................................... 49
CAMERA .................................................................................................. 50
PRESET ............................................................................................................................................... 51
ADD PRESET ............................................................................................................................... 51
EDIT PRESET .............................................................................................................................. 51
DELETE PRESET ........................................................................................................................ 52
APPLY PRESET ........................................................................................................................... 52
CAMERA PARAMETERS CONFIGURATIONS ................................................................................... 52
PERIPHERAL ........................................................................................... 54
EXTERNAL USB DEVICE ................................................................................................................... 54
USING USB MOUSE/KEYBOARD ............................................................................................... 54
USING USB STORAGE DEVICE ................................................................................................. 54
SD CARD ............................................................................................................................................. 54
MICROPHONE AND SPEAKER .......................................................................................................... 55
MAKING PHONE CALLS ......................................................................... 56
ACCOUNT ........................................................................................................................................... 56
DIAL SCREEN ..................................................................................................................................... 56
DIALING A NUMBER DIRECTLY ................................................................................................. 57
REDIAL ......................................................................................................................................... 58
DIALING A NUMBER VIA CONTACT ........................................................................................... 58
DIALING A NUMBER VIA CALL HISTORY .................................................................................. 58
DIRECT IP CALL .......................................................................................................................... 59
PAGING/INTERCOM .................................................................................................................... 59
ANSWER A CALL ................................................................................................................................ 60
CALL HOLD ......................................................................................................................................... 62
MUTE LOCAL AUDIO .......................................................................................................................... 62
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CALL RECORDING ............................................................................................................................. 62
DND (DO NOT DISTURB) ................................................................................................................... 63
MISSED CALL ..................................................................................................................................... 63
CALL FORWARD ................................................................................................................................. 63
CONFERENCE .................................................................................................................................... 64
DEVICE LAYOUT ......................................................................................................................... 64
INITIATING CONFERENCE ......................................................................................................... 64
ANSWERING AN INCOMING CALL IN CONFERENCE ............................................................. 64
CONFERENCE MANAGEMENT .................................................................................................. 65
INVITE MEMBERS TO CONFERENCE ....................................................................................... 68
REMOVING MEMBER FROM CONFERENCE ........................................................................... 68
CONFERENCE CONTROL .......................................................................................................... 68
PAUSE CONFERENCE ................................................................................................................ 69
PRESENTATION SHARING ......................................................................................................... 70
CONFERENCE RECORDING ..................................................................................................... 71
CALL DETAILS ............................................................................................................................. 71
ENABLING DND DURING CONFERENCE ................................................................................. 72
CONFERENCE LOCK .................................................................................................................. 73
OPEN DTMF ................................................................................................................................. 73
PIN CODE .................................................................................................................................... 73
THIRD PARTY APPLICATIONS ................................................................................................... 75
FECC - CAMERA CONTROL IN CONFERENCE ........................................................................ 76
END CONFERENCE .................................................................................................................... 77
SCHEDULE ......................................................................................................................................... 77
VIEW CONFERENCE DETAILS .................................................................................................. 78
ADD SCHEDULED CONFERENCE ............................................................................................. 79
EDIT SCHEDULED CONFERENCE ............................................................................................ 81
RESCHEDULE CONFERENCE ................................................................................................... 81
DELETE SCHEDULED CONFERENCE ...................................................................................... 81
VOICEMAIL ......................................................................................................................................... 82
CALL FEATURES ................................................................................................................................ 83
ADDITIONAL FUNCTIONS ...................................................................... 86
GVC REMOTE CLIENT APPLICATION .............................................................................................. 86
BLUE JEANS ....................................................................................................................................... 87
APPLICATIONS ....................................................................................... 90
CONTACTS.......................................................................................................................................... 90
ADD CONTACT ............................................................................................................................ 91
SEARCH CONTACTS .................................................................................................................. 94
MANAGE CONTACTS .................................................................................................................. 94
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GROUPS ...................................................................................................................................... 96
LDAP CONTACTS ............................................................................................................................... 97
LDAP SETTINGS ......................................................................................................................... 98
SEARCH LDAP CONTACTS ...................................................................................................... 102
ADD SEARCH RESULT INTO LOCAL CONTACTS .................................................................. 102
CALL HISTORY ................................................................................................................................. 104
ADD CONTACT FROM CALL HISTORY.................................................................................... 105
DELETE CALL HISTORY ........................................................................................................... 106
CONFERENCE SCHEDULE VIA CALL HISTORY .................................................................... 106
FILE MANAGER ................................................................................................................................ 107
COPY FILE ................................................................................................................................. 107
SEND FILE ................................................................................................................................. 107
DELETE FILE ............................................................................................................................. 107
RENAME FILE ............................................................................................................................ 108
RECORDING ..................................................................................................................................... 108
SAVE PATH ................................................................................................................................ 109
BACKUP ............................................................................................................................................ 110
BACKUP DATA ........................................................................................................................... 110
RESTORE BACKUP DATA ..........................................................................................................111
SET BACKUP PATH ................................................................................................................... 112
DIAGNOSIS ....................................................................................................................................... 112
BROWSER ........................................................................................................................................ 113
SYNC LOCAL SCHEDULE WITH GOOGLE CALENDAR ................................................................ 113
CUSTOM APP ON HOME SCREEN ................................................................................................. 119
UNINSTALL APPLICATION ............................................................................................................... 119
GS MARKET .......................................................................................... 120
SEARCH APPS .................................................................................................................................. 120
DOWNLOAD AND INSTALL APPS .................................................................................................... 120
UPDATE APPS .................................................................................................................................. 121
IPVIDEOTALK ........................................................................................ 122
CONTACTS........................................................................................................................................ 123
NOTICES ........................................................................................................................................... 124
SETTINGS ......................................................................................................................................... 126
GVC3200/GVC3202 WEB UI FEATURES .............................................. 128
ACCESSING GVC3200/GVC3202 WEB GUI ................................................................................... 129
SAVING CHANGES ........................................................................................................................... 130
DEFINITIONS .................................................................................................................................... 130
TOOLBAR .......................................................................................................................................... 131
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CALL PAGE ....................................................................................................................................... 131
MAKING A CALL ........................................................................................................................ 132
CONFERENCE CONTROL ........................................................................................................ 132
CONTACTS PAGE ............................................................................................................................. 134
CONTACTS ................................................................................................................................ 134
GROUPS .................................................................................................................................... 136
SCHEDULE ................................................................................................................................ 137
CALL HISTORY .......................................................................................................................... 137
LDAP .......................................................................................................................................... 138
DEVICE CONTROL PAGE ................................................................................................................ 139
VIDEO CONTROL ...................................................................................................................... 139
AUDIO CONTROL ...................................................................................................................... 139
FACTORY RESET .................................................................................. 143
RESET VIA LCD ................................................................................................................................ 143
RESET VIA WEB UI ........................................................................................................................... 144
RESET VIA RESET HOLE ................................................................................................................. 144
EXPERIENCING GVC3200/GVC3202 .................................................... 145
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Table of Tables
GVC3200/GVC3202 User Guide
Table 1: GVC3200/GVC3202 Technical Specifications ............................................................................... 18
Table 2: GVC3200/GVC3202 Package List ................................................................................................ 22
Table 3: GVC3200/GVC3202 Front Panel .................................................................................................. 23
Table 4: GVC3200 Back Panel ................................................................................................................... 24
Table 5: GVC3202 Back Panel ................................................................................................................... 26
Table 6: GVC3200/GVC3202 Optional Equipment List .............................................................................. 27
Table 7: GVC3200/GVC3202 Remote Control Keys .................................................................................. 32
Table 8: GVC3200/GVC3202 OLED Screen Status Descriptions ............................................................... 36
Table 9: GVC3200/GVC3202 LED Indicator Status Descriptions ............................................................... 37
Table 10: GVC3200/GVC3202 Status Icons Descriptions .......................................................................... 38
Table 11: GVC3200/GVC3202 VPN File Parameters ................................................................................. 48
Table 12: GVC3200/GVC3202 VLAN Configuration Parameters ............................................................... 48
Table 13: GVC3200/GVC3202 LLDP Configuration Parameters ................................................................ 49
Table 14: GVC3200/GVC3202 802.1x Mode Parameters .......................................................................... 49
Table 15: GVC3200/GVC3202 Camera Parameters .................................................................................. 53
Table 16: GVC3200/GVC3202 Call Screen Bottom Menu Icons ................................................................ 65
Table 17: GVC3200/GVC3202 Conference Member Status Descriptions .................................................. 67
Table 18: GVC3200/GVC3202 Add Conference Parameters ..................................................................... 80
Table 19: GVC3200/GVC3202 Feature Code for SIP Account ................................................................... 83
Table 20: GVC3200/GVC3202 Import Contacts Parameters ...................................................................... 92
Table 21: GVC3200/GVC3202 Download Contacts Parameters ................................................................ 94
Table 22: GVC3200/GVC3202 Export Contacts Parameters...................................................................... 95
Table 23: GVC3200/GVC3202 LDAP Settings Parameters ........................................................................ 98
Table 24: GVC3200/GVC3202 Web Access ............................................................................................. 131
Table 25: GVC3200/GVC3202 Web UI - Audio Control Parameters ........................................................ 139
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Table of Figures
GVC3200/GVC3202 User Guide
Figure 1: GVC3200/GVC3202 Front Panel ................................................................................................. 23
Figure 2: GVC3200 Back Panel .................................................................................................................. 24
Figure 3: GVC3202 Back Panel .................................................................................................................. 25
Figure 4: GVC3200 Back Panel Connection Diagram ................................................................................ 28
Figure 5: Deploy GVC3200/GVC3202 with Other Devices ......................................................................... 29
Figure 6: GVC3200/GVC3202 Remote Control .......................................................................................... 32
Figure 7: GVC3200/GVC3202 Top Status Bar Dropdown Menu ................................................................ 37
Figure 8: Soft Keyboard - English Input Method ......................................................................................... 38
Figure 9: English Input Method Capslock ................................................................................................ 39
Figure 10: Soft Keyboard - Symbols and Numbers .................................................................................... 39
Figure 11: Soft Keyboard - More Symbols and Numbers ........................................................................... 39
Figure 12: GVC3200/GVC3202 Home Screen ........................................................................................... 40
Figure 13: GVC3200/GVC3202 Add Wi-Fi Screen ..................................................................................... 43
Figure 14: GVC3200/GVC3202 Bluetooth - Paired Device ........................................................................ 45
Figure 15: GVC3200/GVC3202 Add VPN Files Screen ............................................................................. 47
Figure 16: GVC3200/GVC3202 VPN Validation Screen ............................................................................. 47
Figure 17: GVC3200/GVC3202 Camera Screen ........................................................................................ 50
Figure 18: GVC3200/GVC3202 Add Preset Screen ................................................................................... 51
Figure 19: GVC3200/GVC3202 Camera Parameters Setting Screen ........................................................ 52
Figure 20: GVC3200/GVC3202 SIP Account .............................................................................................. 56
Figure 21: GVC3200/GVC3202 Call Screen ............................................................................................... 57
Figure 22: GVC3200/GVC3202 Single Incoming SIP/IPVideoTalk Call Screen ......................................... 60
Figure 23 GVC3200/GVC3202 Single Incoming H.323 Call Screen .......................................................... 61
Figure 24: GVC3200/GVC3202 New Incoming Call Screen ....................................................................... 61
Figure 25: GVC3200/GVC3202 3-Way Conference ................................................................................... 65
Figure 26: GVC3200/GVC3202 Conference Control Screen ..................................................................... 69
Figure 27: GVC3200/GVC3202 3-Way Conference with Presentation ...................................................... 70
Figure 28: GVC3200/GVC3202 Call Details Screen................................................................................... 72
Figure 29: GVC3200/GVC3202 Call Screen->More->PIN Code ................................................................ 74
Figure 30: Enter PIN Code to Lock Conference ......................................................................................... 74
Figure 31: Input PIN Code from DTMF to Join Conference ........................................................................ 75
Figure 32: FECC Remote Camera Control .............................................................................................. 77
Figure 33: GVC3200/GVC3202 Schedule Screen ...................................................................................... 78
Figure 34: GVC3200/GVC3202 Conference Details Screen ...................................................................... 79
Figure 35: GVC3200/GVC3202 Add Conference Screen ........................................................................... 80
Figure 36: GVC3200/GVC3202 Voice Mail Application .............................................................................. 82
Figure 37: “GVC Remote” apk in GVC3200/GVC3202 LCD Menu->Settings->Status->Remote Control .. 86
Figure 38: GVC3200/GVC3202 Remote Control Application on Android Device ....................................... 87
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Figure 39: GVC3200/GVC3202 Contacts Screen ....................................................................................... 90
Figure 40: GVC3200/GVC3202 Add New Contact Screen ......................................................................... 91
Figure 41: GVC3200/GVC3202 Import Contacts Screen ........................................................................... 92
Figure 42: GVC3200/GVC3202 Download Contacts Screen ..................................................................... 93
Figure 43: GVC3200/GVC3202 Export Contacts Screen ........................................................................... 95
Figure 44: GVC3200/GVC3202 Groups Screen ......................................................................................... 96
Figure 45: GVC3200/GVC3202 Add Group Screen ................................................................................... 97
Figure 46: LDAP Contacts Interface ........................................................................................................... 98
Figure 47: LDAP Settings Example in Web UI .......................................................................................... 101
Figure 48: Search LDAP Contacts ............................................................................................................ 102
Figure 49: Add LDAP Search Result to Local Contacts ............................................................................ 103
Figure 50: Batch Add LDAP Search Results to Local Contacts ................................................................ 103
Figure 51: GVC3200/GVC3202 Call History Screen ................................................................................ 104
Figure 52: GVC3200/GVC3202 Call History Details ................................................................................. 105
Figure 53: GVC3200/GVC3202 Add Contact Screen ............................................................................... 106
Figure 54: GVC3200/GVC3202 Recording Screen .................................................................................. 109
Figure 55: GVC3200/GVC3202 Backup App ............................................................................................ 110
Figure 56: GVC3200/GVC3202 Automatic Backup Screen .......................................................................111
Figure 57: GVC3200/GVC3202 Restore Backup Data Screen ................................................................ 112
Figure 58: GVC3200/GVC3202 Diagnosis Screen ................................................................................... 113
Figure 59: LCD Menu->Settings->System->Accounts .............................................................................. 114
Figure 60: Select the Google Account Used for Sign-In ........................................................................... 115
Figure 61: Enable Calendar Sync for the Google Account ....................................................................... 115
Figure 62: GVC3200/GVC3202 Schedule->Settings ................................................................................ 116
Figure 63: Enable Google Account for Schedule and Set Sync Interval .................................................. 116
Figure 64: Creating New Event in Google Calendar ................................................................................. 117
Figure 65: Google Calendar Event Synced in Schedule .......................................................................... 118
Figure 66: Set “Related Account” to Google Account ............................................................................... 118
Figure 67: GVC3200/GVC3202 GS Market .............................................................................................. 120
Figure 68: GVC3200/GVC3202 IPVideoTalk Application .......................................................................... 122
Figure 69: IPVideoTalk Application->Contacts .......................................................................................... 123
Figure 70: IPVideoTalk Application->Enterprise Directory: Batch Call ...................................................... 124
Figure 71: IPVideoTalk Application->Notices ............................................................................................ 125
Figure 72: IPVideoTalk Application->Notices: Message Prompt ............................................................... 125
Figure 73: Message Indicator for IPVideoTalk Application ........................................................................ 126
Figure 74: IPVideoTalk Account Settings .................................................................................................. 127
Figure 75: GVC3200 Web GUI - Login ..................................................................................................... 129
Figure 76: GVC3200/GVC3202 Web UI Tool Bar ..................................................................................... 131
Figure 77: GVC3200/GVC3202 Web UI - Cal ........................................................................................... 132
Figure 78: GVC3200/GVC3202 Web UI - Conference Status .................................................................. 133
Figure 79: GVC3200/GVC3202 Web UI - Conference Control ................................................................. 134
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Figure 80: GVC3200/GVC3202 Web UI - Contacts .................................................................................. 135
Figure 81: GVC3200/GVC3202 Web UI - Groups .................................................................................... 136
Figure 82: GVC3200/GVC3202 Web Page - Schedule ............................................................................ 137
Figure 83: GVC3200/GVC3202 Web UI - Call History.............................................................................. 138
Figure 84: GVC3200/GVC3202 Web UI - Video Control .......................................................................... 139
Figure 85: Factory Reset via LCD ............................................................................................................. 144
Figure 86: GVC3200/GVC3202 Web UI - Factory Reset.......................................................................... 144
Figure 87: GVC3200/GVC3202 Web UI - Factory Reset Confirmation .................................................... 144
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DOCUMENT PURPOSE
This User Guide describes the basic concept and tasks necessary to use and configure your
GVC3200/GVC3202. This document covers the topics of device installation, making basic conference
calls and using basic call features.
To learn the advanced features and configurations, please visit http://www.grandstream.com/support to
download the latest "GVC3200/GVC3202 Administration Guide".
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GNU GPL INFORMATION
GVC3200/GVC3202 firmware contains third-party software licensed under the GNU General Public
License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU
General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:
http://www.grandstream.com/support/faq/gnu_gpl.
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CHANGE LOG
This section documents significant changes from previous versions of GVC3200/GVC3202 user manuals.
Only major new features or major document updates are listed here. Minor updates for corrections or
editing are not documented here.
FIRMWARE VERSION 1.0.1.65
Added an icon to indicate network unstable condition on the upper left of the call screen, which
means current network condition is not good enough for the video call using the selected
resolution/bit rate. [NETWORK ICON]
Added “Record” option on the call screen bottom menu. [Table 16: GVC3200/GVC3202 Call Screen
Bottom Menu Icons]
Updated the default configurations for Call Recording feature. [CALL RECORDING]
Added support to record presentation shared by GVC3200/GVC3202 and IPVideoTalk WebRTC
clients. [CONFERENCE RECORDING]
Added recording files limitation that max size of each recording file on SD card or USB storage device
is 1 G, GVC3200/GVC3202 will create a new file if size exceed 1 G. [RECORDING SIZE]
Added Save Path options of Recording files on internal memory, external SD card or USB storage.
[SAVE PATH]
Added video answer and audio answer options on GVC3200/GVC3202 to answer H.323 calls.[H.323
CALL]
Updated the default configurations for IPVideoTalk Contacts. [CONTACTS]
Added GVC3200/GVC3202 version control mechanism that IPVideoTalk account will work only if the
firmware version is on 1.0.1.62 or later [FIRMWARE UPDATE], and IPVideoTalk version information is
under Settings.[IPVIDEOTALK VERSION]
FIRMWARE VERSION 1.0.1.58
Added feature code. [CALL FEATURES]
Added ability to view top status bar notifications. [STATUS ICONS] [Figure 7: GVC3200/GVC3202
Top Status Bar Dropdown Menu]
Added optional” for step 2 “selecting call mode to IP Call” in making direct IP call from LCD dialing
interface. The GVC3200/GVC3202 can dial direct IP as long as a valid format is entered without
selecting mode to “IP Call”. [DIRECT IP CALL]
Added presentation mode “PC” and “Auto”. [Table 16: GVC3200/GVC3202 Call Screen Bottom Menu
Icons]
Added “Layout” option in the call screen bottom menu. [Table 16: GVC3200/GVC3202 Call Screen
Bottom Menu Icons]
Added video mixing feature for Skype downloaded from GS Market. [For Skype application
downloaded from GS Market only]
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Added “View contact” option in the GVC320x menu->Applications->Call History so that users can
view contact details if the call history entry already exists in Contacts. [View contact]
Added Screen Lock feature. [SCREEN LOCK]
Added support to sync local schedule with Google Calendar. [SYNC LOCAL SCHEDULE WITH
GOOGLE CALENDAR]
FIRMWARE VERSION 1.0.1.48
Separated Add Preset section and Edit Preset section. Edit Preset section has rename preset
information added. [ADD PRESET] [EDIT PRESET]
Added PIN Code support during conference. [PIN CODE]
Added FECC support during conference. [FECC - CAMERA CONTROL IN CONFERENCE]
Added LDAP contacts support. [LDAP CONTACTS]
Added options “PIN Code”, Auto Join Conference for Scheduled Members without PIN Code” and
“Repeat” for Schedule. Removed options Auto Answer for Conference Members” and Lock” for
Schedule. [SCHEDULE] [SCHEDULE]
Added IPVideotalk Application. [IPVIDEOTALK]
Updated Audio Priority information for connected audio devices. [MICROPHONE AND SPEAKER]
FIRMWARE VERSION 1.0.1.5
This is the initial version.
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WELCOME
Thank you for purchasing Grandstream GVC3200/GVC3202 Android
TM
Video Conferencing System. This
document introduces the LCD settings, web UI settings and advanced configurations of
GVC3200/GVC3202. To learn the basic configuration and how to use GVC3200/GVC3202, please visit
http://www.grandstream.com/support to download the latest "GVC3200/GVC3202 User Guide".
GVC3200/GVC3202 is a ground-breaking solution that offers small-to-medium businesses a revolutionary
video conferencing system with unprecedented flexibility and the power of support for multiple popular
video conferencing protocols and platforms right out of the box. The SIP-based GVC3200/GVC3202
supports Grandstream s robust IPVideoTalk cloud platform for plug and play video conferencing while
also being interoperable with any 3rd party SIP video conferencing platform - thus offering a great option
to expand or implement a 3rd party platform. Additionally, since it is based on Android
TM
4.4, the
GVC3200/GVC3202 offers full access to all video conferencing apps in the Google Play
TM
Store.
The GVC3200/GVC3202 sports an innovative, patent-pending embedded MCU that supports
conferencing with local mixing between SIP and other protocols:
The GVC3200 supports 9-way conferencing with local mixing between SIP and other protocols.
The GVC3202 supports 3-way conferencing with local mixing between SIP and other protocols.
In comparison to Grandstreams GVC3200, the GVC3202 offers a slightly lower capacity option for
businesses looking for up to 3-way video-conferencing and support for up to 2 Full HD monitors.
The GVC3200/GVC3202 eliminates the traditional barriers to video conferencing and sets a new bar for
business-class video conferencing solutions by offering industry-leading flexibility, interoperability, system
compatibility, application richness and ease of use.
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Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with GVC3200/GVC3202 as it may cause damage to the
products and void the manufacturer warranty.
--------------------------------------------------------------------------------------------------------------------------------------------
This document is subject to change without notice. The latest electronic version of this user manual is
available for downloading here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
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--------------------------------------------------------------------------------------------------------------------------------------------
FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, it is restricted to indoor
environment. The band from 5600-5650MHz will be disabled by the software during the manufacturing
and cannot be changed by the end user. This device meets all the other requirements specified in Part
15E, Section 15.407 of the FCC Rules.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body.
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PRODUCT OVERVIEW
Table 1: GVC3200/GVC3202 Technical Specifications
Specification
Description
Protocols/
Standards
SIP RFC3261, BFCP, TIP (pending), RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS
(A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, LLDP-MED,
LDAP, TR-069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6 (pending), FEC, FECC,
H.323 (H.323, H.245, H.225, H.235, H.241, H.460)
Camera
1/3” 2 Megapixel CMOS 1920H x 1080V@30fps
Lens
GVC3200: 12 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view
GVC3202: 9 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view
Network Interface
1 x RJ45 10/ 100/ 1000 Mbps port
Wi-Fi
GVC3200 only: Integrated dual-band 802.11 a/b/g/n (2.4GHz & 5GHz)
Bluetooth
Yes, integrated. Bluetooth 4.0 + EDR
Video Outputs
GVC3200: 3 x HDMI up to 1080p with CEC
GVC3202: 2 x HDMI up to 1080p with CEC
Video Input
1 x VGA/1 x HDMI with resolution up to 1080p
Microphone/
Speaker
External MIC/Speaker, built-in MIC, cascadable external MIC/speaker (pending)
Remote Control
Bluetooth remote control with multi-touch touchpad
Auxiliary Ports
1 x USB 2.0, SD, external speaker port, reset pin
Graphic Display
OLED with 128x32 resolution
Voice Codecs
G.711μ/a, G.722 (wide-band), G.726-32, iLBC (pending), Opus, G.722.1, G.722.1c
(pending), in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)
Video Codecs
H.264 BP/MP/HP, H.323, video resolution up to 1080p, frame rate up to 30fps,
bitrate up to 4Mbps
People Video
Resolution
1080p from 512 Kbps, 720p from 384 Kbps, 4SIF/4CIF from 128 Kbps,
SIF/CIF/QSIF/QCIF/SQSIF/SQCIF from 64 Kbps
Content Video
Resolution
Input: VGA, SVGA, XGA, WXGA, WXGA, SXGA, 1440×900, 720p, 1600×1200,
1080p (HDMI), up to 60fps;
Encoding: 1280×720, 1920×1080
Output
Resolution
720p, 1080p
Embedded MCU
GVC3200: Up to 4-way 1080p conference, 5-way 720p conference, 9-way VGA
conference
GVC3202: Up to 2-way 1080p conference, 3-way 720p conference, 3-way VGA
conference
Firmware Version 1.0.1.65
GVC3200/GVC3202 User Guide
Page 19 of 145
Dual-Stream
BFCP, people video (up to 1080p@30fps) + content video (up to 1080p@15fps,
720p@30fps)
Audio Features
AEC, ANS, AGC, PLC, CNG/VAD
Video Features
FEC, dynamic display layout, picture-in-picture, picture-outside-picture, digital
caption (pending)
Platform Bridging
Bridge SIP calls with any Android VoIP apps such as Skype, Skype for Business,
Google Hangouts and more
Telephony
Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 9-way
audio/video conference for GVC3200 and 3-way audio/video conference for
GVC3202, downloadable XML phone book, LDAP, call waiting, call history, flexible
dial plan, personalized music ringtones, server redundancy & fail-over
Sample
Applications
Skype, Google Hangouts, Skype for Business, Web browser, Facebook, Twitter,
YouTube, Google calendar, mobile phone data import/export via Bluetooth, etc.
API/SDK available for advanced custom application development
Application
Deployment
Allows Android 4.4.2 compliant applications to be deployed in the device with
provisioning control
QoS
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based authentication,
256-bit AES encrypted configuration file, TLS, 128/256-bit SRTP, HTTPS, 802.1x
media access control
Multi-Language
English, German, Italian, French, Spanish, Portuguese, Russian, Turkish, Polish,
Chinese, Korean, Japanese, and more
Upgrade/
Provisioning
Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input 100-240VAC 50-60Hz; Output 12VDC/5A
(60W)
Package Content
- GVC3200:
GVC3200 video conference system, external USB speaker/MIC (GAC2500), remote
control, universal power supply, network cable (1.5 meters), USB extension cable (5
meters), mounting kit, 4 HDMI cables (one 1.5-meter cable, two 3-meter cables and
one 5-meter cable), 2 AAA batteries, lens cover, quick installation guide, brochure,
GPL license
- GVC3202:
GVC3202 video conference system, external USB speaker/MIC (GAC2500), remote
control, universal power supply, network cable (1.5 meters), USB extension cable (5
meters), mounting kit, 3 HDMI cables (one 1.5-meter cable, one 3-meter cables and
one 5-meter cable), 2 AAA batteries, lens cover, quick installation guide, brochure,
GPL license
Temperature and
Humidity
Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non-
condensing
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