Grandstream IPVideoTalk User guide

Brand: Grandstream

Model: IPVideoTalk

Type: User guide

Grandstream Networks, Inc.

IPVideoTalk Cloud Conferencing System

User Guide

 
 
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IPVideoTalk Cloud Conference System – User Guide 
Version 1.0.4.2 
 
Table of Contents 
DOCUMENT PURPOSE ............................................................................................... 19 
CHANGE LOG .............................................................................................................. 20 
IPVideoTalk System Version 1.0.4.2 .................................................................................................... 20 
IPVideoTalk System Version 1.0.4.1 .................................................................................................... 21 
IPVideoTalk System Version 1.0.3.2 .................................................................................................... 22 
IPVideoTalk System Version 1.0.3.1 .................................................................................................... 23 
IPVideoTalk System Version 1.0.1.14 .................................................................................................. 23 
WELCOME ................................................................................................................... 24 
PRODUCT OVERVIEW ................................................................................................ 25 
Feature Highlights ................................................................................................................................ 25 
IPVideoTalk Technical Specifications ................................................................................................... 25 
GETTING TO KNOW IPVIDEOTALK ........................................................................... 27 
IPVideoTalk ID ..................................................................................................................................... 27 
Plans .................................................................................................................................................... 28 
IPVideoTalk Portal ................................................................................................................................ 29 
JOIN MEETING ............................................................................................................ 30 
GVC32XX CLIENT ........................................................................................................ 33 
About GVC3210 ................................................................................................................................... 33 
About GVC3200/GVC3202 .................................................................................................................. 33 
Activate/De-Activate IPVideoTalk ID .................................................................................................... 34 
Link Device .......................................................................................................................................... 35 
Start a Meeting ..................................................................................................................................... 37 
Instant Meeting ............................................................................................................................. 37 
Schedule a Meeting ...................................................................................................................... 38 
Start a Webinar .................................................................................................................................... 38 

 
 
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Conference Control .............................................................................................................................. 38 
Request to Share Webcam .................................................................................................................. 43 
Recording ............................................................................................................................................. 44 
Local Recording ............................................................................................................................ 44 
Cloud Recording ........................................................................................................................... 44 
Check Meeting Information .................................................................................................................. 46 
Join Meeting ......................................................................................................................................... 46 
Schedule Meeting ................................................................................................................................ 47 
Check Scheduled Meetings .......................................................................................................... 47 
Start Scheduled Meeting Automatically ........................................................................................ 48 
Start Scheduled Meeting Manually ............................................................................................... 49 
Cancel Scheduled Meeting ........................................................................................................... 49 
IPVideoTalk Application ........................................................................................................................ 49 
Contacts ........................................................................................................................................ 51 
Notices .......................................................................................................................................... 53 
Unread Messages ......................................................................................................................... 53 
Settings ......................................................................................................................................... 55 
Unlink Enterprise .................................................................................................................................. 57 
Messages on GVC32XX Main Page .................................................................................................... 58 
PC WEBRTC CLIENT ................................................................................................... 60 
About WebRTC .................................................................................................................................... 60 
Browser and Operating System ........................................................................................................... 60 
Features Supported on Different Browsers ......................................................................................... 61 
Join a Meeting ...................................................................................................................................... 63 
Join a Meeting with Meeting ID .................................................................................................... 63 
Join a Meeting via Notification Email ............................................................................................ 63 
Participants Register ............................................................................................................................ 65 
Meeting Interface ................................................................................................................................. 67 
Webinar Practice Session .................................................................................................................... 69 

 
 
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IPVideoTalk Cloud Conference System – User Guide 
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Audio .................................................................................................................................................... 71 
Current Speaker ................................................................................................................................... 73 
Video .................................................................................................................................................... 73 
Sharing ................................................................................................................................................. 74 
Install Add-ons .............................................................................................................................. 75 
Start to Share ................................................................................................................................ 75 
Pause Sharing .............................................................................................................................. 76 
Stop Sharing ................................................................................................................................. 76 
Switch Sharing Resource ............................................................................................................. 77 
Share Whiteboard ................................................................................................................................ 77 
Share Document .................................................................................................................................. 78 
Drawing Together ................................................................................................................................. 80 
Participants list ..................................................................................................................................... 80 
All Group Chat ..................................................................................................................................... 82 
Panelists Group Chat ........................................................................................................................... 83 
Private Chat ......................................................................................................................................... 84 
Raise Hand .......................................................................................................................................... 85 
Q&A ...................................................................................................................................................... 86 
Browser Notification ............................................................................................................................. 90 
Uploading Logcat ................................................................................................................................. 91 
Quit a Meeting ...................................................................................................................................... 91 
Host ...................................................................................................................................................... 92 
Become Meeting Host .................................................................................................................. 92 
Multiple Meeting Hosts ................................................................................................................. 93 
Meeting Control .................................................................................................................................... 93 
Panelists ....................................................................................................................................... 93 
Mute/Unmute ................................................................................................................................ 94 
Meeting Banners/Captions ........................................................................................................... 94 
Cloud Recording ........................................................................................................................... 95 

 
 
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IPVideoTalk Cloud Conference System – User Guide 
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Facebook/YouTube Live ............................................................................................................... 96 
Live on the 3
rd
 Party Platform ....................................................................................................... 96 
Video Layouts Control .................................................................................................................. 97 
Configure Custom Layout ........................................................................................................... 100 
Allow Participants to Subscribe to Layouts ................................................................................ 103 
Set Focus Video/Speaker Video ................................................................................................. 103 
Stop Sharing the Webcam .......................................................................................................... 104 
Stop Presentation for Other Participants .................................................................................... 105 
Require Webcam Sharing .......................................................................................................... 105 
Preview Participant’s Video ........................................................................................................ 105 
Control Camera Remotely .......................................................................................................... 107 
Disable/Enable Chat Function .................................................................................................... 108 
Mute Attendees on Entry ............................................................................................................ 108 
Allow Display Participant List in Meeting .................................................................................... 108 
Allow Participants to Present in Meeting .................................................................................... 108 
Allow Display Participant Number in Webinar ............................................................................ 108 
Enable Q&A in Webinar .............................................................................................................. 109 
Invite Participants during a Meeting/Webinar ............................................................................. 109 
Lock/Unlock Meeting .................................................................................................................. 110 
Remove Participant .....................................................................................................................111 
End/Leave Meeting ......................................................................................................................111 
MOBILE CLIENT ........................................................................................................ 112 
Operating System .............................................................................................................................. 112 
Download IPVideoTalk Mobile app .................................................................................................... 112 
Setup Before Meeting ........................................................................................................................ 112 
Sign in the Application ........................................................................................................................ 113 
Join Meeting via Mobile App .............................................................................................................. 114 
Host Meeting via Mobile App ............................................................................................................. 115 
Meeting Interface ............................................................................................................................... 115 

 
 
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Webinar Practice Session .................................................................................................................. 118 
Audio Control ..................................................................................................................................... 120 
Connect Audio ............................................................................................................................ 120 
Mute/Unmute .............................................................................................................................. 120 
Audio Channel Settings .............................................................................................................. 121 
Invite Participants ....................................................................................................................... 122 
Video .................................................................................................................................................. 122 
Share Screen ..................................................................................................................................... 123 
Share Whiteboard .............................................................................................................................. 124 
Share Document ................................................................................................................................ 126 
Drawing Together ............................................................................................................................... 127 
Group Chat ........................................................................................................................................ 128 
Panelist Group Chat ........................................................................................................................... 129 
Private Chat ....................................................................................................................................... 129 
Q&A .................................................................................................................................................... 131 
Exit Meeting ....................................................................................................................................... 133 
Host .................................................................................................................................................... 133 
Become Meeting Host ................................................................................................................ 133 
Meeting Control .................................................................................................................................. 133 
Panelists ..................................................................................................................................... 133 
Cloud Recording ......................................................................................................................... 134 
Stop Sharing the Webcam .......................................................................................................... 134 
Stop Presentation for Other Participants .................................................................................... 135 
Require Webcam Sharing .......................................................................................................... 135 
Mute/Unmute .............................................................................................................................. 136 
Disable/Enable Chat Function .................................................................................................... 136 
Mute Attendees on Entry ............................................................................................................ 136 
Allow Display Participant List in Meeting .................................................................................... 137 
Allow Participants to Present in Meeting .................................................................................... 137 

 
 
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Allow Display Participant Number in Webinar ............................................................................ 137 
Enable Q&A in Webinar .............................................................................................................. 137 
Add Participants during a Meeting .............................................................................................. 137 
Lock/Unlock Meeting .................................................................................................................. 138 
Remove Participant .................................................................................................................... 138 
End/Leave Meeting ..................................................................................................................... 138 
Meeting Management ........................................................................................................................ 139 
View My Meetings ....................................................................................................................... 139 
Schedule Meeting ....................................................................................................................... 140 
Instant Meeting ........................................................................................................................... 143 
Join Meeting ............................................................................................................................... 144 
Start Meeting .............................................................................................................................. 145 
Edit Meeting ................................................................................................................................ 145 
Cancel Meeting ........................................................................................................................... 145 
Share Meeting ............................................................................................................................ 146 
Contacts ............................................................................................................................................. 147 
Calendar ............................................................................................................................................ 148 
Mine ................................................................................................................................................... 150 
About .................................................................................................................................................. 150 
MOBILE WEBRTC CLIENT (ALPHA) ........................................................................ 151 
Browser and Operating System ......................................................................................................... 151 
Features Supported on Different Browsers ....................................................................................... 151 
Join a Meeting via Mobile Browser .................................................................................................... 152 
Meeting Interface ............................................................................................................................... 153 
Mute/Unmute ..................................................................................................................................... 154 
Video .................................................................................................................................................. 154 
Drawing Together ............................................................................................................................... 155 
Exit Meeting ....................................................................................................................................... 155 
PHONE CALL-IN ........................................................................................................ 156 

 
 
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IPVideoTalk Cloud Conference System – User Guide 
Version 1.0.4.2 
 
IPVIDEOTALK PORTAL ............................................................................................. 158 
Sign Up .............................................................................................................................................. 158 
Sign In ................................................................................................................................................ 159 
Definitions .......................................................................................................................................... 160 
Tool Bar .............................................................................................................................................. 160 
Messages on IPVideoTalk Portal ....................................................................................................... 161 
Devices .............................................................................................................................................. 161 
Add Device via Device Code ...................................................................................................... 162 
Add Device via MAC Address ..................................................................................................... 163 
Device Status .............................................................................................................................. 164 
Assign Devices ........................................................................................................................... 165 
Authenticated Devices Management – Remote Control ............................................................ 166 
Authenticated Devices Management – Delete Device ............................................................... 166 
Meetings ............................................................................................................................................ 167 
Personal Room ........................................................................................................................... 167 
Meet Now .................................................................................................................................... 168 
Schedule a New Meeting ............................................................................................................ 169 
Schedule a New Webinar ........................................................................................................... 173 
Schedule a Recurring Meeting ................................................................................................... 180 
View Meeting .............................................................................................................................. 181 
Start Meeting or Webinar ............................................................................................................ 187 
Upcoming Meeting – Edit ........................................................................................................... 187 
Upcoming Meeting – Cancel ...................................................................................................... 188 
Reschedule Meeting ................................................................................................................... 188 
Restart Meeting .......................................................................................................................... 189 
After-Meeting Report Email ........................................................................................................ 189 
Notification Email ........................................................................................................................ 190 
Recordings ......................................................................................................................................... 190 
Check Recording Files ............................................................................................................... 190 

 
 
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IPVideoTalk Cloud Conference System – User Guide 
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Check Storage Space ................................................................................................................. 191 
Contacts ............................................................................................................................................. 192 
My Contacts ................................................................................................................................ 192 
Business Contacts ...................................................................................................................... 193 
Contacts/External Device ........................................................................................................... 193 
Add Contact ................................................................................................................................ 193 
Add External Device ................................................................................................................... 194 
Edit Contact/External Device ...................................................................................................... 195 
Delete Contact/External Device .................................................................................................. 195 
Departments ............................................................................................................................... 195 
Department - Add Department.................................................................................................... 195 
Department - Edit Department .................................................................................................... 196 
Department - Delete Department ............................................................................................... 196 
Import Contacts .......................................................................................................................... 196 
Export Contacts .......................................................................................................................... 198 
Plans .................................................................................................................................................. 199 
Purchase Plan ............................................................................................................................ 199 
View Plan Status ......................................................................................................................... 202 
Download Invoice ....................................................................................................................... 204 
Plan Expired Notification ............................................................................................................ 205 
Renew Plan ................................................................................................................................ 205 
Upgrade Plan .............................................................................................................................. 206 
Purchase/Upgrade Additional Plan ............................................................................................. 209 
Assign Plan ................................................................................................................................. 209 
Admin Center ..................................................................................................................................... 210 
Business Profile .......................................................................................................................... 210 
User Management ...................................................................................................................... 211 
Add Users ................................................................................................................................... 212 
Edit Users ................................................................................................................................... 213 

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IPVideoTalk Cloud Conference System – User Guide

Version 1.0.4.2

Delete Users ............................................................................................................................... 213

SIP Trunk Configuration .............................................................................................................. 213

Settings .............................................................................................................................................. 214

Cancel Account .................................................................................................................................. 215

Multiple Languages ............................................................................................................................ 215

Plug-in ................................................................................................................................................ 216

Schedule Meeting on Google Calendar ..................................................................................... 216

Schedule Meeting on Outlook Calendar ..................................................................................... 218

Use IPVideoTalk Services with Slack ......................................................................................... 221

Install IPVideoTalk Plug-in in Chrome Browser .......................................................................... 223

EXPERIENCING IPVIDEOTALK ................................................................................ 224

 
 
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IPVideoTalk Cloud Conference System – User Guide 
Version 1.0.4.2 
 
Table of Figures 
Figure 1: IPVideoTalk Cloud Conferencing System Architecture ................................................................ 27 
Figure 2: IPVideoTalk Registered Account Status on GVC32XX ................................................................ 27 
Figure 3: IPVideoTalk Application................................................................................................................ 34 
Figure 4: IPVideoTalk App→Settings .......................................................................................................... 34 
Figure 5: Find Device Code on GVC32XX .................................................................................................. 35 
Figure 6: Enter Device Code on IPVideoTalk Portal ................................................................................... 36 
Figure 7: Joined Successfully ..................................................................................................................... 36 
Figure 8: Device Authentication .................................................................................................................. 37 
Figure 9: GVC32XX Meeting Screen .......................................................................................................... 39 
Figure 10: Conf Control ............................................................................................................................... 39 
Figure 11: Conf Control-Menu ..................................................................................................................... 40 
Figure 12: Layouts Options ......................................................................................................................... 41 
Figure 13: Switch Layout ............................................................................................................................. 42 
Figure 14: Request to Share Webcam ........................................................................................................ 43 
Figure 15: Cloud Recording ........................................................................................................................ 45 
Figure 16: Meeting Information ................................................................................................................... 46 
Figure 17: Input PIN Code to Join Meeting ................................................................................................. 47 
Figure 18: Schedule List ............................................................................................................................. 48 
Figure 19: IPVideoTalk application .............................................................................................................. 50 
Figure 20: IPVideoTalk Application→Contacts ............................................................................................ 51 
Figure 21: IPVideoTalk Application Interface .............................................................................................. 54 
Figure 22: Notice Message - Authentication Request to Link Device via MAC Address ............................ 55 
Figure 23: IPVideoTalk Application→Settings ............................................................................................. 55 
Figure 24: Unlink Enterprise - Unlink .......................................................................................................... 57 
Figure 25: Unlink Enterprise - Confirm ........................................................................................................ 58 
Figure 26: GVC32XX Home Page .............................................................................................................. 59 
Figure 27: WebRTC “Join a Meeting” Interface .......................................................................................... 63 

 
 
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Figure 28: Notification Email ....................................................................................................................... 64 
Figure 29: Input Meeting Password ............................................................................................................ 64 
Figure 30: Sign-up Page ............................................................................................................................. 65 
Figure 31: Add to Calendar ......................................................................................................................... 66 
Figure 32: Meeting Interface on Firefox ...................................................................................................... 67 
Figure 33: Prepare Webinar Option ............................................................................................................ 70 
Figure 34: Set Panelist ................................................................................................................................ 70 
Figure 35: Webinar Practice Session .......................................................................................................... 71 
Figure 36: Select Microphone and Speaker ................................................................................................ 72 
Figure 37: Share Your Own Webcam ......................................................................................................... 74 
Figure 38: Share Desktop/Application ........................................................................................................ 74 
Figure 39: Install Add-ons Interface ............................................................................................................ 75 
Figure 40: Select Share Content ................................................................................................................. 75 
Figure 41: Stop Sharing .............................................................................................................................. 76 
Figure 42: Whiteboard Toolbar .................................................................................................................... 77 
Figure 43: Share Document ........................................................................................................................ 78 
Figure 44: Whiteboard Toolbar .................................................................................................................... 79 
Figure 45: Drawing Toolbar ......................................................................................................................... 80 
Figure 46: Participants List.......................................................................................................................... 81 
Figure 47: Clients Type Icons ...................................................................................................................... 81 
Figure 48: Group Chat Interface on WebRTC Client .................................................................................. 83 
Figure 49: Panelists Group Chat ................................................................................................................. 84 
Figure 50: Private Chat Interface on WebRTC Client- Select Person ........................................................ 85 
Figure 51: Raise Hand ................................................................................................................................ 86 
Figure 52: Send Questions ......................................................................................................................... 87 
Figure 53: Answer the Questions ................................................................................................................ 88 
Figure 54: Answer Live in Public Mode ....................................................................................................... 88 
Figure 55: End Live Answer ........................................................................................................................ 89 
Figure 56: Finish the Question .................................................................................................................... 89 

 
 
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Figure 57: Answer by Text ........................................................................................................................... 89 
Figure 58: Q&A Message Notification ......................................................................................................... 90 
Figure 59: Report Your Problem ................................................................................................................. 91 
Figure 60: WebRTC Interface - Meeting Info .............................................................................................. 92 
Figure 61: Input Host Code ......................................................................................................................... 92 
Figure 62: Meeting Banners/Captions ........................................................................................................ 94 
Figure 63: Meeting Caption ......................................................................................................................... 95 
Figure 64: Tile Layout .................................................................................................................................. 98 
Figure 65: Focus 1+N Layout ...................................................................................................................... 98 
Figure 66: Speaker Layout .......................................................................................................................... 99 
Figure 67: Select Fixed Position ............................................................................................................... 100 
Figure 68: Custom Layout ......................................................................................................................... 101 
Figure 69: Configure Custom Layout ........................................................................................................ 101 
Figure 70: Select Viewers ......................................................................................................................... 102 
Figure 71: Switch Layout ........................................................................................................................... 103 
Figure 72: Set Focus Video/Speaker Video .............................................................................................. 104 
Figure 73: Stop Sharing Webcam ............................................................................................................. 104 
Figure 74: Preview Video .......................................................................................................................... 106 
Figure 75: Show Participant's Video ......................................................................................................... 106 
Figure 76: Preview and Control Video ...................................................................................................... 107 
Figure 77: Control Camera Remotely ....................................................................................................... 107 
Figure 78: Invitation QR Code................................................................................................................... 109 
Figure 79: Add Participants during a Meeting/Webinar ............................................................................ 110 
Figure 80: Confirm to Remove Participant .................................................................................................111 
Figure 81: Choose How to End Meeting ....................................................................................................111 
Figure 82:Setup Before Meeting ............................................................................................................... 112 
Figure 83: Sign in the Application ............................................................................................................. 113 
Figure 84: IPVideoTalk Application Join Meeting Interface ....................................................................... 114 
Figure 85: IPVideoTalk Meeting Interface on Mobile Client ...................................................................... 115 

 
 
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Figure 86: IPVideoTalk Landscape Mode ................................................................................................. 116 
Figure 87: Webinar Practice Session ........................................................................................................ 119 
Figure 88: Audio Channel Settings ........................................................................................................... 121 
Figure 89: Invite Participants by Share Icon ............................................................................................. 122 
Figure 90: Local Video Preview Window .................................................................................................. 123 
Figure 91: Stop Sharing Screen ................................................................................................................ 124 
Figure 92: Share Whiteboard .................................................................................................................... 125 
Figure 93: Share Document in Mobile Client ............................................................................................ 126 
Figure 94: Whiteboard Toolbar .................................................................................................................. 126 
Figure 95: Drawing Toolbar ....................................................................................................................... 127 
Figure 96: Group Chat Interface on Mobile Client .................................................................................... 128 
Figure 97: Panelist Chat on Mobile ........................................................................................................... 129 
Figure 98: Private Chat with Other Participants. ....................................................................................... 130 
Figure 99: Q&A Interface ........................................................................................................................... 131 
Figure 100: Answer Methods .................................................................................................................... 132 
Figure 101: Stop Sharing the Webcam ..................................................................................................... 135 
Figure 102: Stop Presentation Button ....................................................................................................... 135 
Figure 103: Choose How to End Meeting ................................................................................................. 138 
Figure 104: View My Meetings .................................................................................................................. 139 
Figure 105: Schedule Meeting .................................................................................................................. 140 
Figure 106: Invite Participants .................................................................................................................. 142 
Figure 107: Instant Meeting ...................................................................................................................... 144 
Figure 108: Start Meeting .......................................................................................................................... 145 
Figure 109: Cancel Meeting ...................................................................................................................... 146 
Figure 110: Share Meeting ........................................................................................................................ 146 
Figure 111: Contacts ................................................................................................................................. 147 
Figure 112: Device Details ........................................................................................................................ 148 
Figure 113: Calendar ................................................................................................................................. 149 
Figure 114: Mine........................................................................................................................................ 150 

 
 
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IPVideoTalk Cloud Conference System – User Guide 
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Figure 115: IPVideoTalk Application Join Meeting Interface ..................................................................... 152 
Figure 116: IPVideoTalk Meeting Interface on Mobile WebRTC Client ..................................................... 153 
Figure 117: Drawing toolbar- Mobile WebRTC Client (Alpha) .................................................................. 155 
Figure 118: View All Numbers ................................................................................................................... 156 
Figure 119: IPVideoTalk Sign up Screen................................................................................................... 159 
Figure 120: IPVideoTalk Sign in Screen ................................................................................................... 160 
Figure 121: Account Info Screen ............................................................................................................... 160 
Figure 122: IPVideoTalk Portal Main Page ............................................................................................... 161 
Figure 123: IPVideoTalk Devices Screen .................................................................................................. 161 
Figure 124: Link Device Screen - Link via Device Code ........................................................................... 162 
Figure 125: Linked Device Successfully ................................................................................................... 163 
Figure 126: Link Device Screen - Link via MAC Address ......................................................................... 163 
Figure 127: GVC32XX Link Authentication Screen .................................................................................. 164 
Figure 128: Linked Devices in IPVideoTalk Portal .................................................................................... 164 
Figure 129: Device Details ........................................................................................................................ 165 
Figure 130: Assign Devices ....................................................................................................................... 165 
Figure 131: Remote Control Screen ......................................................................................................... 166 
Figure 132: Meetings Screen .................................................................................................................... 167 
Figure 133: Personal Room Template ...................................................................................................... 168 
Figure 134: Meeting Now Options ............................................................................................................ 169 
Figure 135: Meeting Layout Configuration ................................................................................................ 171 
Figure 136: Email Settings ........................................................................................................................ 172 
Figure 137: Schedule Meeting Screen ...................................................................................................... 172 
Figure 138: Meeting QR Code Picture ...................................................................................................... 173 
Figure 139: Schedule Webinar - I ............................................................................................................. 175 
Figure 140: Schedule Webinar – II ........................................................................................................... 176 
Figure 141: Customize Registration Page ................................................................................................ 177 
Figure 142: Customize Options - I ............................................................................................................ 177 
Figure 143: Customize Options II ............................................................................................................. 178 

 
 
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Figure 144: Email Settings ........................................................................................................................ 179 
Figure 145: Share IPVideoTalk Webinar Information ................................................................................ 180 
Figure 146: Set Recurring Meeting ........................................................................................................... 180 
Figure 147: Check the Registered Participants ........................................................................................ 182 
Figure 148: Copy Meeting Invitation ......................................................................................................... 183 
Figure 149: Meeting Details – Meeting Info .............................................................................................. 183 
Figure 150: Meeting Details - Registered Participants ............................................................................. 184 
Figure 151: Meeting Details ...................................................................................................................... 184 
Figure 152: Meeting TimeLine................................................................................................................... 185 
Figure 153: Pie Statistics Graph ............................................................................................................... 186 
Figure 154: Exporting Reports .................................................................................................................. 187 
Figure 155: Report Email .......................................................................................................................... 189 
Figure 156: Check Recording Files ........................................................................................................... 190 
Figure 157: Business Storage Space ....................................................................................................... 191 
Figure 158: Contacts ................................................................................................................................. 192 
Figure 159: Contacts Screen .................................................................................................................... 193 
Figure 160: Add Contact Screen ............................................................................................................... 194 
Figure 161: Add external device Screen ................................................................................................... 195 
Figure 162: Directory Organization – Groups ........................................................................................... 195 
Figure 163: Add New Department Screen ................................................................................................ 196 
Figure 164: Batch Import Devices Screen ................................................................................................ 197 
Figure 165: Plans ...................................................................................................................................... 199 
Figure 166: Buy new Plan ......................................................................................................................... 200 
Figure 167: Renew Plan ............................................................................................................................ 200 
Figure 168: Additional features ................................................................................................................. 200 
Figure 169: Amount of Plans Purchase .................................................................................................... 201 
Figure 170: Assign Plan ............................................................................................................................ 201 
Figure 171: Subscription activation email notification ............................................................................... 202 
Figure 172: Subscription not completed email notification ....................................................................... 202 

 
 
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Figure 173: Plans Status ........................................................................................................................... 203 
Figure 174: Record of Orders ................................................................................................................... 204 
Figure 175: Download invoice ................................................................................................................... 204 
Figure 176: Plan expired notification ......................................................................................................... 205 
Figure 177: Renew Plan ............................................................................................................................ 205 
Figure 178: Renewal Page........................................................................................................................ 206 
Figure 179: Upgrade plan ......................................................................................................................... 207 
Figure 180: Confirmation notification ........................................................................................................ 208 
Figure 181: Subscription not completed notification ................................................................................. 209 
Figure 182: Assign a Plan ......................................................................................................................... 210 
Figure 183: Company Profile Screen ........................................................................................................ 211 
Figure 184: User Management ................................................................................................................. 211 
Figure 185: Add New User Screen ........................................................................................................... 212 
Figure 186: Create a User Successfully ................................................................................................... 212 
Figure 187: Edit user Screen .................................................................................................................... 213 
Figure 188: SIP Trunk Configuration ......................................................................................................... 214 
Figure 189: Settings .................................................................................................................................. 215 
Figure 190: Change IPVideoTalk Language ............................................................................................. 215 
Figure 191: Schedule Meeting on Google Calendar ................................................................................. 216 
Figure 192: Create an IPVideoTalk Meeting via Google Calendar ........................................................... 217 
Figure 193: View the Meeting on Google Calendar .................................................................................. 218 
Figure 194: Sign in with IPVideoTalk Account ........................................................................................... 219 
Figure 195: Create an IPVideoTalk Meeting on Outlook Calendar - I ....................................................... 220 
Figure 196: Create an IPVideoTalk Meeting on Outlook Calendar - II ...................................................... 221 
Figure 197: Install IPVideoTalk Plug-in ..................................................................................................... 221 
Figure 198: Start an IPVideoTalk Session ................................................................................................ 222 
Figure 199: Enter the Meeting as Host ..................................................................................................... 223 
Figure 200: Install IPVideoTalk Plug-in ..................................................................................................... 223 
 

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IPVideoTalk Cloud Conference System – User Guide

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Table of Tables

Table 1: IPVideoTalk Technical Specifications ............................................................................................ 25

Table 2: IPVideoTalk Room System Plan .................................................................................................... 28

Table 3: Session Features ........................................................................................................................... 30

Table 4: Notices and Solutions .................................................................................................................... 53

Table 5: Browser and Operating System .................................................................................................... 60

Table 6: Supported Features with Different Browsers................................................................................. 61

Table 7: Camera bandwidth limits ............................................................................................................... 73

Table 8: Browser and Operating System .................................................................................................. 151

Table 9: Supported Features with Different Browsers............................................................................... 151

Table 10: Devices Status Specifications ................................................................................................... 164

Table 11: Recurring Range Specifications ................................................................................................ 181

Table 12: Meeting Status List .................................................................................................................... 182

Table 13: Plans Status Specifications ....................................................................................................... 199

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IPVideoTalk Cloud Conference System – User Guide

Version 1.0.4.2

DOCUMENT PURPOSE

This document describes the basic concepts and tasks necessary to configure and use the IPVideoTalk

Cloud Service via GVC3200/GVC3202/GVC3210/WebRTC/IPVideoTalk Mobile App. This document covers

the topics of IPVideoTalk Cloud service items, users’ clients, service management and advanced features.

To learn more information about IPVideoTalk Cloud service, please visit link http://www.ipvideotalk.com to

get more information.

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IPVideoTalk Cloud Conference System – User Guide

Version 1.0.4.2

CHANGE LOG

This section documents significant changes from previous versions of IPVideoTalk user manuals. Only

major new features or major document updates are listed here. Minor updates for corrections or editing are

not documented here. For previous version release information, please check the website:

http://www.ipvideotalk.com/version.html

IPVideoTalk System Version 1.0.4.2

• Server:

IPVideoTalk SIP Server 1.0.18.24

• Client:

WebRTC Client 1.0.16.7

GVC3200/GVC3202 1.0.3.69

GVC3210 1.0.1.59

GVC3200/GVC3202 APK 1.0.0.47

IPVideoTalk Mobile App for Android 1.0.1.39

IPVideoTalk Mobile App for iOS 1.0.25

• The minimum version required and recommended version:

GVC320X (Minimum Version: 1.0.3.62, Recommended Version: 1.0.3.69)

GVC3210 (Minimum Version: 1.0.1.51, Recommended Version: 1.0.1.59)

IPVideoTalk Android (Minimum Version: 1.0.1.39, Recommended Version: 1.0.1.39)

IPVideoTalk iOS (Minimum Version: 1.0.25, Recommended Version: 1.0.25)

• Key Changes:

1. Support host or join IPVideoTalk meeting in Slack Desktop/Browse application

2. Support PWA, user can install IPVideoTalk page as an application in chrome's address bar.

3. Support schedule meeting without "Room System device" when the customer use a "Room System

Plan". Just like a web-only meeting.

4. Support screen sharing in Safari

5. Support Portuguese language

6. Support WebRTC/GVC sharing screen up to 15fps

7. Resolve the problem that the time zone offset cannot be updated automatically

8. Improving experience of audio/video device selection, "remove some duplicate device, priority to

Grandstream products”

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Grandstream IPVideoTalk User guide

Grandstream IPVideoTalk User guide

Grandstream IPVideoTalk User guide

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