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Grandstream IPVideoTalk User guide

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Grandstream Networks, Inc.
IPVideoTalk Cloud Conferencing System
User Guide
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IPVideoTalk Cloud Conference System – User Guide
Version 1.0.4.2
Table of Contents
DOCUMENT PURPOSE ............................................................................................... 19
CHANGE LOG .............................................................................................................. 20
IPVideoTalk System Version 1.0.4.2 .................................................................................................... 20
IPVideoTalk System Version 1.0.4.1 .................................................................................................... 21
IPVideoTalk System Version 1.0.3.2 .................................................................................................... 22
IPVideoTalk System Version 1.0.3.1 .................................................................................................... 23
IPVideoTalk System Version 1.0.1.14 .................................................................................................. 23
WELCOME ................................................................................................................... 24
PRODUCT OVERVIEW ................................................................................................ 25
Feature Highlights ................................................................................................................................ 25
IPVideoTalk Technical Specifications ................................................................................................... 25
GETTING TO KNOW IPVIDEOTALK ........................................................................... 27
IPVideoTalk ID ..................................................................................................................................... 27
Plans .................................................................................................................................................... 28
IPVideoTalk Portal ................................................................................................................................ 29
JOIN MEETING ............................................................................................................ 30
GVC32XX CLIENT ........................................................................................................ 33
About GVC3210 ................................................................................................................................... 33
About GVC3200/GVC3202 .................................................................................................................. 33
Activate/De-Activate IPVideoTalk ID .................................................................................................... 34
Link Device .......................................................................................................................................... 35
Start a Meeting ..................................................................................................................................... 37
Instant Meeting ............................................................................................................................. 37
Schedule a Meeting ...................................................................................................................... 38
Start a Webinar .................................................................................................................................... 38
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IPVideoTalk Cloud Conference System – User Guide
Version 1.0.4.2
Conference Control .............................................................................................................................. 38
Request to Share Webcam .................................................................................................................. 43
Recording ............................................................................................................................................. 44
Local Recording ............................................................................................................................ 44
Cloud Recording ........................................................................................................................... 44
Check Meeting Information .................................................................................................................. 46
Join Meeting ......................................................................................................................................... 46
Schedule Meeting ................................................................................................................................ 47
Check Scheduled Meetings .......................................................................................................... 47
Start Scheduled Meeting Automatically ........................................................................................ 48
Start Scheduled Meeting Manually ............................................................................................... 49
Cancel Scheduled Meeting ........................................................................................................... 49
IPVideoTalk Application ........................................................................................................................ 49
Contacts ........................................................................................................................................ 51
Notices .......................................................................................................................................... 53
Unread Messages ......................................................................................................................... 53
Settings ......................................................................................................................................... 55
Unlink Enterprise .................................................................................................................................. 57
Messages on GVC32XX Main Page .................................................................................................... 58
PC WEBRTC CLIENT ................................................................................................... 60
About WebRTC .................................................................................................................................... 60
Browser and Operating System ........................................................................................................... 60
Features Supported on Different Browsers ......................................................................................... 61
Join a Meeting ...................................................................................................................................... 63
Join a Meeting with Meeting ID .................................................................................................... 63
Join a Meeting via Notification Email ............................................................................................ 63
Participants Register ............................................................................................................................ 65
Meeting Interface ................................................................................................................................. 67
Webinar Practice Session .................................................................................................................... 69
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IPVideoTalk Cloud Conference System – User Guide
Version 1.0.4.2
Audio .................................................................................................................................................... 71
Current Speaker ................................................................................................................................... 73
Video .................................................................................................................................................... 73
Sharing ................................................................................................................................................. 74
Install Add-ons .............................................................................................................................. 75
Start to Share ................................................................................................................................ 75
Pause Sharing .............................................................................................................................. 76
Stop Sharing ................................................................................................................................. 76
Switch Sharing Resource ............................................................................................................. 77
Share Whiteboard ................................................................................................................................ 77
Share Document .................................................................................................................................. 78
Drawing Together ................................................................................................................................. 80
Participants list ..................................................................................................................................... 80
All Group Chat ..................................................................................................................................... 82
Panelists Group Chat ........................................................................................................................... 83
Private Chat ......................................................................................................................................... 84
Raise Hand .......................................................................................................................................... 85
Q&A ...................................................................................................................................................... 86
Browser Notification ............................................................................................................................. 90
Uploading Logcat ................................................................................................................................. 91
Quit a Meeting ...................................................................................................................................... 91
Host ...................................................................................................................................................... 92
Become Meeting Host .................................................................................................................. 92
Multiple Meeting Hosts ................................................................................................................. 93
Meeting Control .................................................................................................................................... 93
Panelists ....................................................................................................................................... 93
Mute/Unmute ................................................................................................................................ 94
Meeting Banners/Captions ........................................................................................................... 94
Cloud Recording ........................................................................................................................... 95
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IPVideoTalk Cloud Conference System – User Guide
Version 1.0.4.2
Facebook/YouTube Live ............................................................................................................... 96
Live on the 3
rd
Party Platform ....................................................................................................... 96
Video Layouts Control .................................................................................................................. 97
Configure Custom Layout ........................................................................................................... 100
Allow Participants to Subscribe to Layouts ................................................................................ 103
Set Focus Video/Speaker Video ................................................................................................. 103
Stop Sharing the Webcam .......................................................................................................... 104
Stop Presentation for Other Participants .................................................................................... 105
Require Webcam Sharing .......................................................................................................... 105
Preview Participant’s Video ........................................................................................................ 105
Control Camera Remotely .......................................................................................................... 107
Disable/Enable Chat Function .................................................................................................... 108
Mute Attendees on Entry ............................................................................................................ 108
Allow Display Participant List in Meeting .................................................................................... 108
Allow Participants to Present in Meeting .................................................................................... 108
Allow Display Participant Number in Webinar ............................................................................ 108
Enable Q&A in Webinar .............................................................................................................. 109
Invite Participants during a Meeting/Webinar ............................................................................. 109
Lock/Unlock Meeting .................................................................................................................. 110
Remove Participant .....................................................................................................................111
End/Leave Meeting ......................................................................................................................111
MOBILE CLIENT ........................................................................................................ 112
Operating System .............................................................................................................................. 112
Download IPVideoTalk Mobile app .................................................................................................... 112
Setup Before Meeting ........................................................................................................................ 112
Sign in the Application ........................................................................................................................ 113
Join Meeting via Mobile App .............................................................................................................. 114
Host Meeting via Mobile App ............................................................................................................. 115
Meeting Interface ............................................................................................................................... 115
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Version 1.0.4.2
Webinar Practice Session .................................................................................................................. 118
Audio Control ..................................................................................................................................... 120
Connect Audio ............................................................................................................................ 120
Mute/Unmute .............................................................................................................................. 120
Audio Channel Settings .............................................................................................................. 121
Invite Participants ....................................................................................................................... 122
Video .................................................................................................................................................. 122
Share Screen ..................................................................................................................................... 123
Share Whiteboard .............................................................................................................................. 124
Share Document ................................................................................................................................ 126
Drawing Together ............................................................................................................................... 127
Group Chat ........................................................................................................................................ 128
Panelist Group Chat ........................................................................................................................... 129
Private Chat ....................................................................................................................................... 129
Q&A .................................................................................................................................................... 131
Exit Meeting ....................................................................................................................................... 133
Host .................................................................................................................................................... 133
Become Meeting Host ................................................................................................................ 133
Meeting Control .................................................................................................................................. 133
Panelists ..................................................................................................................................... 133
Cloud Recording ......................................................................................................................... 134
Stop Sharing the Webcam .......................................................................................................... 134
Stop Presentation for Other Participants .................................................................................... 135
Require Webcam Sharing .......................................................................................................... 135
Mute/Unmute .............................................................................................................................. 136
Disable/Enable Chat Function .................................................................................................... 136
Mute Attendees on Entry ............................................................................................................ 136
Allow Display Participant List in Meeting .................................................................................... 137
Allow Participants to Present in Meeting .................................................................................... 137
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Version 1.0.4.2
Allow Display Participant Number in Webinar ............................................................................ 137
Enable Q&A in Webinar .............................................................................................................. 137
Add Participants during a Meeting .............................................................................................. 137
Lock/Unlock Meeting .................................................................................................................. 138
Remove Participant .................................................................................................................... 138
End/Leave Meeting ..................................................................................................................... 138
Meeting Management ........................................................................................................................ 139
View My Meetings ....................................................................................................................... 139
Schedule Meeting ....................................................................................................................... 140
Instant Meeting ........................................................................................................................... 143
Join Meeting ............................................................................................................................... 144
Start Meeting .............................................................................................................................. 145
Edit Meeting ................................................................................................................................ 145
Cancel Meeting ........................................................................................................................... 145
Share Meeting ............................................................................................................................ 146
Contacts ............................................................................................................................................. 147
Calendar ............................................................................................................................................ 148
Mine ................................................................................................................................................... 150
About .................................................................................................................................................. 150
MOBILE WEBRTC CLIENT (ALPHA) ........................................................................ 151
Browser and Operating System ......................................................................................................... 151
Features Supported on Different Browsers ....................................................................................... 151
Join a Meeting via Mobile Browser .................................................................................................... 152
Meeting Interface ............................................................................................................................... 153
Mute/Unmute ..................................................................................................................................... 154
Video .................................................................................................................................................. 154
Drawing Together ............................................................................................................................... 155
Exit Meeting ....................................................................................................................................... 155
PHONE CALL-IN ........................................................................................................ 156
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IPVideoTalk Cloud Conference System – User Guide
Version 1.0.4.2
IPVIDEOTALK PORTAL ............................................................................................. 158
Sign Up .............................................................................................................................................. 158
Sign In ................................................................................................................................................ 159
Definitions .......................................................................................................................................... 160
Tool Bar .............................................................................................................................................. 160
Messages on IPVideoTalk Portal ....................................................................................................... 161
Devices .............................................................................................................................................. 161
Add Device via Device Code ...................................................................................................... 162
Add Device via MAC Address ..................................................................................................... 163
Device Status .............................................................................................................................. 164
Assign Devices ........................................................................................................................... 165
Authenticated Devices Management – Remote Control ............................................................ 166
Authenticated Devices Management – Delete Device ............................................................... 166
Meetings ............................................................................................................................................ 167
Personal Room ........................................................................................................................... 167
Meet Now .................................................................................................................................... 168
Schedule a New Meeting ............................................................................................................ 169
Schedule a New Webinar ........................................................................................................... 173
Schedule a Recurring Meeting ................................................................................................... 180
View Meeting .............................................................................................................................. 181
Start Meeting or Webinar ............................................................................................................ 187
Upcoming Meeting – Edit ........................................................................................................... 187
Upcoming Meeting – Cancel ...................................................................................................... 188
Reschedule Meeting ................................................................................................................... 188
Restart Meeting .......................................................................................................................... 189
After-Meeting Report Email ........................................................................................................ 189
Notification Email ........................................................................................................................ 190
Recordings ......................................................................................................................................... 190
Check Recording Files ............................................................................................................... 190
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IPVideoTalk Cloud Conference System – User Guide
Version 1.0.4.2
Check Storage Space ................................................................................................................. 191
Contacts ............................................................................................................................................. 192
My Contacts ................................................................................................................................ 192
Business Contacts ...................................................................................................................... 193
Contacts/External Device ........................................................................................................... 193
Add Contact ................................................................................................................................ 193
Add External Device ................................................................................................................... 194
Edit Contact/External Device ...................................................................................................... 195
Delete Contact/External Device .................................................................................................. 195
Departments ............................................................................................................................... 195
Department - Add Department.................................................................................................... 195
Department - Edit Department .................................................................................................... 196
Department - Delete Department ............................................................................................... 196
Import Contacts .......................................................................................................................... 196
Export Contacts .......................................................................................................................... 198
Plans .................................................................................................................................................. 199
Purchase Plan ............................................................................................................................ 199
View Plan Status ......................................................................................................................... 202
Download Invoice ....................................................................................................................... 204
Plan Expired Notification ............................................................................................................ 205
Renew Plan ................................................................................................................................ 205
Upgrade Plan .............................................................................................................................. 206
Purchase/Upgrade Additional Plan ............................................................................................. 209
Assign Plan ................................................................................................................................. 209
Admin Center ..................................................................................................................................... 210
Business Profile .......................................................................................................................... 210
User Management ...................................................................................................................... 211
Add Users ................................................................................................................................... 212
Edit Users ................................................................................................................................... 213
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IPVideoTalk Cloud Conference System – User Guide
Version 1.0.4.2
Delete Users ............................................................................................................................... 213
SIP Trunk Configuration .............................................................................................................. 213
Settings .............................................................................................................................................. 214
Cancel Account .................................................................................................................................. 215
Multiple Languages ............................................................................................................................ 215
Plug-in ................................................................................................................................................ 216
Schedule Meeting on Google Calendar ..................................................................................... 216
Schedule Meeting on Outlook Calendar ..................................................................................... 218
Use IPVideoTalk Services with Slack ......................................................................................... 221
Install IPVideoTalk Plug-in in Chrome Browser .......................................................................... 223
EXPERIENCING IPVIDEOTALK ................................................................................ 224
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IPVideoTalk Cloud Conference System – User Guide
Version 1.0.4.2
Table of Figures
Figure 1: IPVideoTalk Cloud Conferencing System Architecture ................................................................ 27
Figure 2: IPVideoTalk Registered Account Status on GVC32XX ................................................................ 27
Figure 3: IPVideoTalk Application................................................................................................................ 34
Figure 4: IPVideoTalk App→Settings .......................................................................................................... 34
Figure 5: Find Device Code on GVC32XX .................................................................................................. 35
Figure 6: Enter Device Code on IPVideoTalk Portal ................................................................................... 36
Figure 7: Joined Successfully ..................................................................................................................... 36
Figure 8: Device Authentication .................................................................................................................. 37
Figure 9: GVC32XX Meeting Screen .......................................................................................................... 39
Figure 10: Conf Control ............................................................................................................................... 39
Figure 11: Conf Control-Menu ..................................................................................................................... 40
Figure 12: Layouts Options ......................................................................................................................... 41
Figure 13: Switch Layout ............................................................................................................................. 42
Figure 14: Request to Share Webcam ........................................................................................................ 43
Figure 15: Cloud Recording ........................................................................................................................ 45
Figure 16: Meeting Information ................................................................................................................... 46
Figure 17: Input PIN Code to Join Meeting ................................................................................................. 47
Figure 18: Schedule List ............................................................................................................................. 48
Figure 19: IPVideoTalk application .............................................................................................................. 50
Figure 20: IPVideoTalk Application→Contacts ............................................................................................ 51
Figure 21: IPVideoTalk Application Interface .............................................................................................. 54
Figure 22: Notice Message - Authentication Request to Link Device via MAC Address ............................ 55
Figure 23: IPVideoTalk Application→Settings ............................................................................................. 55
Figure 24: Unlink Enterprise - Unlink .......................................................................................................... 57
Figure 25: Unlink Enterprise - Confirm ........................................................................................................ 58
Figure 26: GVC32XX Home Page .............................................................................................................. 59
Figure 27: WebRTC “Join a Meeting” Interface .......................................................................................... 63
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Figure 28: Notification Email ....................................................................................................................... 64
Figure 29: Input Meeting Password ............................................................................................................ 64
Figure 30: Sign-up Page ............................................................................................................................. 65
Figure 31: Add to Calendar ......................................................................................................................... 66
Figure 32: Meeting Interface on Firefox ...................................................................................................... 67
Figure 33: Prepare Webinar Option ............................................................................................................ 70
Figure 34: Set Panelist ................................................................................................................................ 70
Figure 35: Webinar Practice Session .......................................................................................................... 71
Figure 36: Select Microphone and Speaker ................................................................................................ 72
Figure 37: Share Your Own Webcam ......................................................................................................... 74
Figure 38: Share Desktop/Application ........................................................................................................ 74
Figure 39: Install Add-ons Interface ............................................................................................................ 75
Figure 40: Select Share Content ................................................................................................................. 75
Figure 41: Stop Sharing .............................................................................................................................. 76
Figure 42: Whiteboard Toolbar .................................................................................................................... 77
Figure 43: Share Document ........................................................................................................................ 78
Figure 44: Whiteboard Toolbar .................................................................................................................... 79
Figure 45: Drawing Toolbar ......................................................................................................................... 80
Figure 46: Participants List.......................................................................................................................... 81
Figure 47: Clients Type Icons ...................................................................................................................... 81
Figure 48: Group Chat Interface on WebRTC Client .................................................................................. 83
Figure 49: Panelists Group Chat ................................................................................................................. 84
Figure 50: Private Chat Interface on WebRTC Client- Select Person ........................................................ 85
Figure 51: Raise Hand ................................................................................................................................ 86
Figure 52: Send Questions ......................................................................................................................... 87
Figure 53: Answer the Questions ................................................................................................................ 88
Figure 54: Answer Live in Public Mode ....................................................................................................... 88
Figure 55: End Live Answer ........................................................................................................................ 89
Figure 56: Finish the Question .................................................................................................................... 89
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IPVideoTalk Cloud Conference System – User Guide
Version 1.0.4.2
Figure 57: Answer by Text ........................................................................................................................... 89
Figure 58: Q&A Message Notification ......................................................................................................... 90
Figure 59: Report Your Problem ................................................................................................................. 91
Figure 60: WebRTC Interface - Meeting Info .............................................................................................. 92
Figure 61: Input Host Code ......................................................................................................................... 92
Figure 62: Meeting Banners/Captions ........................................................................................................ 94
Figure 63: Meeting Caption ......................................................................................................................... 95
Figure 64: Tile Layout .................................................................................................................................. 98
Figure 65: Focus 1+N Layout ...................................................................................................................... 98
Figure 66: Speaker Layout .......................................................................................................................... 99
Figure 67: Select Fixed Position ............................................................................................................... 100
Figure 68: Custom Layout ......................................................................................................................... 101
Figure 69: Configure Custom Layout ........................................................................................................ 101
Figure 70: Select Viewers ......................................................................................................................... 102
Figure 71: Switch Layout ........................................................................................................................... 103
Figure 72: Set Focus Video/Speaker Video .............................................................................................. 104
Figure 73: Stop Sharing Webcam ............................................................................................................. 104
Figure 74: Preview Video .......................................................................................................................... 106
Figure 75: Show Participant's Video ......................................................................................................... 106
Figure 76: Preview and Control Video ...................................................................................................... 107
Figure 77: Control Camera Remotely ....................................................................................................... 107
Figure 78: Invitation QR Code................................................................................................................... 109
Figure 79: Add Participants during a Meeting/Webinar ............................................................................ 110
Figure 80: Confirm to Remove Participant .................................................................................................111
Figure 81: Choose How to End Meeting ....................................................................................................111
Figure 82:Setup Before Meeting ............................................................................................................... 112
Figure 83: Sign in the Application ............................................................................................................. 113
Figure 84: IPVideoTalk Application Join Meeting Interface ....................................................................... 114
Figure 85: IPVideoTalk Meeting Interface on Mobile Client ...................................................................... 115
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IPVideoTalk Cloud Conference System – User Guide
Version 1.0.4.2
Figure 86: IPVideoTalk Landscape Mode ................................................................................................. 116
Figure 87: Webinar Practice Session ........................................................................................................ 119
Figure 88: Audio Channel Settings ........................................................................................................... 121
Figure 89: Invite Participants by Share Icon ............................................................................................. 122
Figure 90: Local Video Preview Window .................................................................................................. 123
Figure 91: Stop Sharing Screen ................................................................................................................ 124
Figure 92: Share Whiteboard .................................................................................................................... 125
Figure 93: Share Document in Mobile Client ............................................................................................ 126
Figure 94: Whiteboard Toolbar .................................................................................................................. 126
Figure 95: Drawing Toolbar ....................................................................................................................... 127
Figure 96: Group Chat Interface on Mobile Client .................................................................................... 128
Figure 97: Panelist Chat on Mobile ........................................................................................................... 129
Figure 98: Private Chat with Other Participants. ....................................................................................... 130
Figure 99: Q&A Interface ........................................................................................................................... 131
Figure 100: Answer Methods .................................................................................................................... 132
Figure 101: Stop Sharing the Webcam ..................................................................................................... 135
Figure 102: Stop Presentation Button ....................................................................................................... 135
Figure 103: Choose How to End Meeting ................................................................................................. 138
Figure 104: View My Meetings .................................................................................................................. 139
Figure 105: Schedule Meeting .................................................................................................................. 140
Figure 106: Invite Participants .................................................................................................................. 142
Figure 107: Instant Meeting ...................................................................................................................... 144
Figure 108: Start Meeting .......................................................................................................................... 145
Figure 109: Cancel Meeting ...................................................................................................................... 146
Figure 110: Share Meeting ........................................................................................................................ 146
Figure 111: Contacts ................................................................................................................................. 147
Figure 112: Device Details ........................................................................................................................ 148
Figure 113: Calendar ................................................................................................................................. 149
Figure 114: Mine........................................................................................................................................ 150
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IPVideoTalk Cloud Conference System – User Guide
Version 1.0.4.2
Figure 115: IPVideoTalk Application Join Meeting Interface ..................................................................... 152
Figure 116: IPVideoTalk Meeting Interface on Mobile WebRTC Client ..................................................... 153
Figure 117: Drawing toolbar- Mobile WebRTC Client (Alpha) .................................................................. 155
Figure 118: View All Numbers ................................................................................................................... 156
Figure 119: IPVideoTalk Sign up Screen................................................................................................... 159
Figure 120: IPVideoTalk Sign in Screen ................................................................................................... 160
Figure 121: Account Info Screen ............................................................................................................... 160
Figure 122: IPVideoTalk Portal Main Page ............................................................................................... 161
Figure 123: IPVideoTalk Devices Screen .................................................................................................. 161
Figure 124: Link Device Screen - Link via Device Code ........................................................................... 162
Figure 125: Linked Device Successfully ................................................................................................... 163
Figure 126: Link Device Screen - Link via MAC Address ......................................................................... 163
Figure 127: GVC32XX Link Authentication Screen .................................................................................. 164
Figure 128: Linked Devices in IPVideoTalk Portal .................................................................................... 164
Figure 129: Device Details ........................................................................................................................ 165
Figure 130: Assign Devices ....................................................................................................................... 165
Figure 131: Remote Control Screen ......................................................................................................... 166
Figure 132: Meetings Screen .................................................................................................................... 167
Figure 133: Personal Room Template ...................................................................................................... 168
Figure 134: Meeting Now Options ............................................................................................................ 169
Figure 135: Meeting Layout Configuration ................................................................................................ 171
Figure 136: Email Settings ........................................................................................................................ 172
Figure 137: Schedule Meeting Screen ...................................................................................................... 172
Figure 138: Meeting QR Code Picture ...................................................................................................... 173
Figure 139: Schedule Webinar - I ............................................................................................................. 175
Figure 140: Schedule Webinar – II ........................................................................................................... 176
Figure 141: Customize Registration Page ................................................................................................ 177
Figure 142: Customize Options - I ............................................................................................................ 177
Figure 143: Customize Options II ............................................................................................................. 178
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Figure 144: Email Settings ........................................................................................................................ 179
Figure 145: Share IPVideoTalk Webinar Information ................................................................................ 180
Figure 146: Set Recurring Meeting ........................................................................................................... 180
Figure 147: Check the Registered Participants ........................................................................................ 182
Figure 148: Copy Meeting Invitation ......................................................................................................... 183
Figure 149: Meeting Details – Meeting Info .............................................................................................. 183
Figure 150: Meeting Details - Registered Participants ............................................................................. 184
Figure 151: Meeting Details ...................................................................................................................... 184
Figure 152: Meeting TimeLine................................................................................................................... 185
Figure 153: Pie Statistics Graph ............................................................................................................... 186
Figure 154: Exporting Reports .................................................................................................................. 187
Figure 155: Report Email .......................................................................................................................... 189
Figure 156: Check Recording Files ........................................................................................................... 190
Figure 157: Business Storage Space ....................................................................................................... 191
Figure 158: Contacts ................................................................................................................................. 192
Figure 159: Contacts Screen .................................................................................................................... 193
Figure 160: Add Contact Screen ............................................................................................................... 194
Figure 161: Add external device Screen ................................................................................................... 195
Figure 162: Directory Organization – Groups ........................................................................................... 195
Figure 163: Add New Department Screen ................................................................................................ 196
Figure 164: Batch Import Devices Screen ................................................................................................ 197
Figure 165: Plans ...................................................................................................................................... 199
Figure 166: Buy new Plan ......................................................................................................................... 200
Figure 167: Renew Plan ............................................................................................................................ 200
Figure 168: Additional features ................................................................................................................. 200
Figure 169: Amount of Plans Purchase .................................................................................................... 201
Figure 170: Assign Plan ............................................................................................................................ 201
Figure 171: Subscription activation email notification ............................................................................... 202
Figure 172: Subscription not completed email notification ....................................................................... 202
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Figure 173: Plans Status ........................................................................................................................... 203
Figure 174: Record of Orders ................................................................................................................... 204
Figure 175: Download invoice ................................................................................................................... 204
Figure 176: Plan expired notification ......................................................................................................... 205
Figure 177: Renew Plan ............................................................................................................................ 205
Figure 178: Renewal Page........................................................................................................................ 206
Figure 179: Upgrade plan ......................................................................................................................... 207
Figure 180: Confirmation notification ........................................................................................................ 208
Figure 181: Subscription not completed notification ................................................................................. 209
Figure 182: Assign a Plan ......................................................................................................................... 210
Figure 183: Company Profile Screen ........................................................................................................ 211
Figure 184: User Management ................................................................................................................. 211
Figure 185: Add New User Screen ........................................................................................................... 212
Figure 186: Create a User Successfully ................................................................................................... 212
Figure 187: Edit user Screen .................................................................................................................... 213
Figure 188: SIP Trunk Configuration ......................................................................................................... 214
Figure 189: Settings .................................................................................................................................. 215
Figure 190: Change IPVideoTalk Language ............................................................................................. 215
Figure 191: Schedule Meeting on Google Calendar ................................................................................. 216
Figure 192: Create an IPVideoTalk Meeting via Google Calendar ........................................................... 217
Figure 193: View the Meeting on Google Calendar .................................................................................. 218
Figure 194: Sign in with IPVideoTalk Account ........................................................................................... 219
Figure 195: Create an IPVideoTalk Meeting on Outlook Calendar - I ....................................................... 220
Figure 196: Create an IPVideoTalk Meeting on Outlook Calendar - II ...................................................... 221
Figure 197: Install IPVideoTalk Plug-in ..................................................................................................... 221
Figure 198: Start an IPVideoTalk Session ................................................................................................ 222
Figure 199: Enter the Meeting as Host ..................................................................................................... 223
Figure 200: Install IPVideoTalk Plug-in ..................................................................................................... 223
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IPVideoTalk Cloud Conference System – User Guide
Version 1.0.4.2
Table of Tables
Table 1: IPVideoTalk Technical Specifications ............................................................................................ 25
Table 2: IPVideoTalk Room System Plan .................................................................................................... 28
Table 3: Session Features ........................................................................................................................... 30
Table 4: Notices and Solutions .................................................................................................................... 53
Table 5: Browser and Operating System .................................................................................................... 60
Table 6: Supported Features with Different Browsers................................................................................. 61
Table 7: Camera bandwidth limits ............................................................................................................... 73
Table 8: Browser and Operating System .................................................................................................. 151
Table 9: Supported Features with Different Browsers............................................................................... 151
Table 10: Devices Status Specifications ................................................................................................... 164
Table 11: Recurring Range Specifications ................................................................................................ 181
Table 12: Meeting Status List .................................................................................................................... 182
Table 13: Plans Status Specifications ....................................................................................................... 199
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IPVideoTalk Cloud Conference System – User Guide
Version 1.0.4.2
DOCUMENT PURPOSE
This document describes the basic concepts and tasks necessary to configure and use the IPVideoTalk
Cloud Service via GVC3200/GVC3202/GVC3210/WebRTC/IPVideoTalk Mobile App. This document covers
the topics of IPVideoTalk Cloud service items, users’ clients, service management and advanced features.
To learn more information about IPVideoTalk Cloud service, please visit link http://www.ipvideotalk.com to
get more information.
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IPVideoTalk Cloud Conference System – User Guide
Version 1.0.4.2
CHANGE LOG
This section documents significant changes from previous versions of IPVideoTalk user manuals. Only
major new features or major document updates are listed here. Minor updates for corrections or editing are
not documented here. For previous version release information, please check the website:
http://www.ipvideotalk.com/version.html
IPVideoTalk System Version 1.0.4.2
• Server:
IPVideoTalk SIP Server 1.0.18.24
• Client:
WebRTC Client 1.0.16.7
GVC3200/GVC3202 1.0.3.69
GVC3210 1.0.1.59
GVC3200/GVC3202 APK 1.0.0.47
IPVideoTalk Mobile App for Android 1.0.1.39
IPVideoTalk Mobile App for iOS 1.0.25
• The minimum version required and recommended version:
GVC320X (Minimum Version: 1.0.3.62, Recommended Version: 1.0.3.69)
GVC3210 (Minimum Version: 1.0.1.51, Recommended Version: 1.0.1.59)
IPVideoTalk Android (Minimum Version: 1.0.1.39, Recommended Version: 1.0.1.39)
IPVideoTalk iOS (Minimum Version: 1.0.25, Recommended Version: 1.0.25)
• Key Changes:
1. Support host or join IPVideoTalk meeting in Slack Desktop/Browse application
2. Support PWA, user can install IPVideoTalk page as an application in chrome's address bar.
3. Support schedule meeting without "Room System device" when the customer use a "Room System
Plan". Just like a web-only meeting.
4. Support screen sharing in Safari
5. Support Portuguese language
6. Support WebRTC/GVC sharing screen up to 15fps
7. Resolve the problem that the time zone offset cannot be updated automatically
8. Improving experience of audio/video device selection, "remove some duplicate device, priority to
Grandstream products”
/