2. COTX
  3. X5 Smart IoT Outdoor Gateway
X5 Smart IoT Outdoor Gateway

COTX X5 Smart IoT Outdoor Gateway User guide

  • Hello! I've reviewed the Web Management User Guide for the COTX X5 Smart IoT Outdoor Gateway. This document provides a comprehensive overview of how to manage your device through its web interface. It includes instructions on initial setup, system configurations, network settings, and various tools to analyze performance and troubleshoot issues. I'm here to assist with any questions you might have about this guide or the device's functionality.
  • How do I find my Gateway IP and MAC address?
    What is the default login password?
    How do I change the login password?
    How can I view my LoRaWAN channels?
    How do I restart the device?
COTX X5 Smart IoT Outdoor Gateway
Web Management User Guide
Content
1. Overview .......................................................... 3
2. Log in to the Web Management .................................... 3
2.1. Obtain Gateway IP Address and MAC Address ................3
2.2. Log in Using Internet Browser ............................... 3
3. System Functions ..................................................4
3.1. Change the Password ........................................ 4
3.2. Bluetooth .................................................... 5
3.3. Restart the Device ........................................... 5
3.4. Turn off the Device .......................................... 5
4. Read the Dashboard ............................................... 6
4.1. What Is My Firmware Version? ...............................6
4.2. What Is the Current Helium Version? ........................ 6
5. View the LoRaWAN Channel ....................................... 7
6. Helium Explorer Shortcut .......................................... 8
7. Getting Help ....................................................... 8
7.1. Access FAQs File .............................................8
7.2. Send Feedback Email ........................................ 8
8. Other Tools ........................................................ 9
8.1. Wireless Analysis ............................................ 9
8.2. P2P Network Status ........................................ 10
8.3. Network Utility Function .................................... 10
8.4. Community Tools ........................................... 11
1. Overview
Web Management is an online tool that visits COTX-X5 smart IoT
Outdoor devices using the browser. It oversees the operation
information of the device.
You may read through Smart IoT Gateway Quick Start Guide and
familiarize our company products before using this Web Management
User Guide.
We recommend Google browser for the Web Management.
2. Log in to the Web Management
2.1. Obtain Gateway IP Address and MAC Address
Open the COTX/Helium APP, pair the device via Bluetooth and
run Diagnostics to check the device IP and MAC address.
Bluetooth is automatically switched on for 5 minutes whenever the
X5 device is powered up. The device can be paired at this time.
It is recommended to record the corresponding MAC address of the
device and enable IP address binding on the router to assign a fixed IP
to the X5.
2.2. Log in Using Internet Browser
Type in the IP address(on the device screen) into the Internet
browser and log into the device. If you cannot log in, examine your
Internet accessibility.
Account: admin
Initial password: Last 6 characters of ID or MAC
Category
Raw data
password
ID
e45f01ffff3a2ebd
3a2ebd
MAC
e4:5f:01:3a:2e:bd
3a2ebd
3. System Functions
First of all, we suggest that you'd better modify the default login
password and change it regularly for security reasons.
Right-click System on the left column to enter the main page.
3.1. Change the Password
Click System →Password on the left to change the password.
3.2. Bluetooth
Turn on the Bluetooth system of your hotspot.
Notice: After Bluetooth is enabled, it will automatically turn off after 5
minutes!
3.3. Restart the Device
Choose System →Reboot on the left and restart the device.
3.4. Turn off the Device
Go to System →Shutdown on the left and turn off the device.
To restart, power up the device.
4. Read the Dashboard
After login, the page switches to Dashboard automatically.
Otherwise, click Dashboard on the left to enter the page.
Content in green: HNT reward and related items.
Content in purple: Blockchain height status.
Content in red: CPU, RAM, TF card data, etc.
Content in blue: device, Internet, Helium Network, and software
info.
Content in Yellow:7 days Blockchain Height.
4.1. What Is My Firmware Version?
On the left column, view Dashboard →Firmware Version.
4.2. What Is the Current Helium Version?
The left column Dashboard →Image displays complete Helium
block-chain information when the mouse cursor is over the Image field.
5. View the LoRaWAN Channel
On the left column under LoRa Network →Channel Pan,
LoRaWAN Network channels are listed. You may transfer LoRaWAN
data when the terminal channel is compatible with the gateways.
Alternatively, you can modify the device's operating frequency to
suit your country.
You can check and confirm your local operating frequency
requirements, by using the following link:
https://docs.helium.com/lorawan-on-helium/frequency-plans
Note that due to the limitations of amplifiers, filters and other
devices, LORA devices are usually divided into three broad band
ranges, EU868/US915/CN470, and the devices cannot operate
across the bands.
Standard Model:
Supported Bands
CN470
EU433
CN470
EU868
EU868
IN865
RU864
US915
US915
AU915
AS923-1
AS923-2
AS923-3
AS923-4
KR920
6. Helium Explorer Shortcut
On the left column, System →Explore is the shortcut key to the
page:
https://explorer.helium.com/
It demonstrates the device’s current information.
7. Getting Help
On the left column, System →Help and Feedback, access the
FAQs file and send a Feedback E-mail to COTX.
7.1. Access FAQs File
On the left column, Help and Feedback →Help, access the FAQs file.
7.2. Send Feedback Email
On the left column, Help and Feedback→Feedback, fill out the
info page and report an error.
Please provide correct Device ID, Hotspot Name, and SN code
information.
Write correct E-mail address that receives our reply.
8. Other Tools
8.1. Wireless Analysis
You can check: RSSI info; SNR info; Overall signal quality info.
The most critical figure is the total number of LOAR messages
received per day; the more, the better. This is the most important
metric for comparing antennas, location, and ambient noise.
For more information, refer to: RF Wireless Analysis page in COTX
Hotspot Web Management tool: COTX Networks Technologies Co., Ltd.
8.2. P2P Network Status
Check and test P2P network status and MINER log information.
For more information, refer to: P2P Network Status Tool and Miner
log statistics: COTX Networks Technologies Co., Ltd.
8.3. Network Utility Function
Web Management offers PING and Traceroute tools to diagnose
your network quality. open Web Management - Tools - Network Utilities,
ping www.s3.amazonaws.com Check the network is accessible. Low
latency, low packet loss.
8.4. Community Tools
Community Tools redirect to related tools on Helium Network
Community.
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