Fortress Technologies FMC20G13 User manual

Brand: Fortress Technologies

Model: FMC20G13

Category: Microwaves

Type: User manual

Fortress Technologies FMC20G13 is a microwave oven with grill that provides a convenient and versatile cooking experience. With its microwave, grill, and combination cooking functions, this appliance lets you prepare a wide range of dishes, from reheating leftovers to grilling meats and vegetables. The defrost function makes it easy to thaw frozen foods, while the pre-set auto-menu options offer quick and effortless cooking of popular dishes. Its user-friendly control panel and digital display allow for precise setting of cooking time and power level.

Microwave Oven with Grill

User Manual

Model No.: FMC20G13

*Before operating the appliance, please read this manual thoroughly and retain it for future reference.

CONTENT

PAGE

SAFETY INSTRUCTION

PARTS DESCRIPTION

CONTROL PANEL DESCRIPTION

INSTALLATION

OPERATION INSTRUCTION

MAINTENANCE INSTRUCTION

TROUBLE SHOOTING

SPECIFICATION

WARRANTY

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE

MICROWAVE ENERGY

a. Do not attempt to operate this oven with its door open since this can result in harmful exposure to

microwave energy. It is important not to break or tamper with the safety interlocks.

b. Do not place any object between the oven front face and its door, or allow soil or cleaner residue to

accumulate on sealing surfaces.

c. WARNING: If the door or door seals are damaged, the oven must not be operated until it has been

repaired by a competent person.

ADDENDUM

Keep the oven clean and remove any food deposits, or it could lead to deterioration of the surface.

This could adversely affect the life of the appliance and possibly result in a hazardous situation.

SAFETY INSTRUCTION

1. To avoid electric shock, fire or injury, please read the user manual carefully before using the

appliance and keep it for future reference.

2. This appliance is for household use only. Please use suitable power source (230V~/50Hz).

3. Never immerse the appliance in water or other liquids.

4. Do not use the appliance under direct sunshine.

5. Please turn off the appliance when not in use otherwise it may result in danger.

6. Please turn off the appliance and unplug the socket when unattended otherwise it may result in

danger.

7. Keep away the appliance from children.

8. The appliance is not intended to use by persons (including children) with reduced physical,

sensory or mental capabilities, or lack of experience and knowledge, unless they have been given

supervision or instruction concerning the use of the appliance by a person responsible for their

safety.

9. Children should be supervised to ensure that they do not play with the appliance.

10. With any indication of malfunction (including the power cord), please stop using the appliance

immediately to avoid hazard. Take it to the authorized service center for repair. Do not attempt to

repair or change any parts by yourself.

11. Please turn off and unplug the appliance before cleaning or maintenance.

12. Clean the surface of the appliance with wet and soft cloth. Do not use corrosive detergent or

solvent to clean. Do not swash the appliance with water.

13. Please turn off and unplug the appliance when not in use, make sure the power is off before pulling

out the plug. Do not pull the cord.

14. When the appliance is not in use for a prolonged period, please turn it off, unplug it, pack it well, and

store it in dry cool place.

15. Forbid to put flammable and explosive objects around the appliance, and do not use the appliance

in an environment full of flammable gas and powder. Keep away from any fire and heat sources.

16. Only use utensils that are suitable for use in microwave ovens.

17. Please clean the oven regularly and remove any food deposits.

18. When heating food in plastic or paper containers, keep an eye on the oven due to the possibility of

ignition for signs of smoke or burning.

19. If smoke is observed, switch off and unplug the appliance, and keep its door closed in order to

stifle any flames.

20. Do not overcook food.

21. Do not use the oven cavity for storage purposes. Do not store items such as bread, cookies and

etc. inside the oven.

22. Remove wire twist-ties and metal handles from plastic or paper containers/bags before placing

them into the oven.

23. Install or locate this oven only in accordance with the installation instructions provided.

24. Eggs in their shell and whole hard-boiled eggs should not be heated in microwave ovens since

they may explode, even after microwave heating has ended.

25. Use this appliance only for its intended uses as described in manual. Do not use corrosive

chemicals or vapours in this appliance. This oven is especially designed to heat. It is not designed

for industrial or laboratory use.

26. Do not store or use this appliance outdoors.

27. Do not use this oven near water, in a wet basement or near a swimming pool.

28. The temperature of accessible surfaces may be high when the appliance is operating. Keep the

cord away from the heated surface, and do not cover any vents on the oven.

29. Do not let the cord hang over the edge of table or counter.

30. The contents of feeding bottles and baby food jars shall be stirred or shaken and the temperature

shall be checked before consumption, in order to avoid burns.

31. Microwave heating of beverages can result in delayed eruptive boiling. Please take extra care for

handling the container.

32. This microwave oven is not designed to be built-in to a wall or cabinet.

33. Accessible parts may become hot during use. Keep away the appliance from children.

34. Do not use a steam cleaner.

35. The surface are liable to get hot during use.

36. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass of the oven door

since they can scratch the surface, which may result in shattering of the glass.

37. The appliance will become hot during operation. Care should be taken to avoid touching heating

elements inside the oven.

38. The rear surface of the appliance shall be placed against a wall.

39. This appliance can be used by children aged from 8 years or above and persons with reduced

physical, sensory or mental capabilites or lack of experience and knowledge if they have been

given supervision or instruction concerning use of the appliance in a safe way and understand the

hazards involved. Children shall not play with the appliacne.

40. Cleaning and user maintenance shall not be made by children unless they are older than 8 and

supervised.

41. Keep the appliance and its cord out of reach of children less than 8 years old.

42. Appliances are not intended to be operated by means of an external timer or separate

remote-control system.

To reduce the risk of fire, electric shock, injury to persons or exposure to excessive

microwave oven energy when using your appliance, follow basic precautions as below:

WARNING:

Liquids and other foods must not be heated in sealed containers since they are liable

to explode.

WARNING:

It is hazardous for anyone other than a qualified technician in service centre to carry

out any service or repair operation that involves the removal of a cover which gives

protection against exposure to microwave energy.

WARNING:

Only allow children to use the oven without supervision when adequate instructions

have been given so that the child is able to use the oven in a safe way and

understands the hazards of improper use.

WARNING:

When the appliance is operated in the combination mode, children should only use the

oven under adult supervision due to the temperate generated (only for grill series)

PARTS DESCRIPTION

Turntable Installation

 Never place the glass tray upside down. The glass tray should be free to rotate.

 Never operate the oven without the glass tray and turntable ring.

 All food and containers should be placed on the glass tray for cooking.

 If the glass tray or the turntable ring cracks or breaks, please contact the service centre.

CONTROL PANEL

Microwave / Grill / Combination Function Pad

Press to select microwave cooking and microwave

power or select grill or combination cooking.

If not selected, 100% (high power) will be

automatically selected.

Defrost Function Pad

Press to defrost food by weight or by time.

Clock / Pre-Set Pad

Press to set clock time or select auto-start.

Stop / Clear Pad

Press to clear the selected cooking program.

During the cooking process, press once to stop

the operation of the oven, and twice to cancel

the cooking program.

Start / +30Sec. / Confirm Pad

Press to start the oven after setting program.

Press once to cook 30 seconds at 100% high

power or increase by 30 seconds multiples

each time this pad is pressed during cooking.

Timer / Weight / Auto Menu Knob

Function knob for setting of time, weight, and auto

menu A-1 to A-8.

A-1

A-2

A-3

A-4

Reheat

Vegetable

Fish

Meat

A-5

A-6

A-7

A-8

Pasta

Potato

Pizza

Soup

INSTALLATION

Countertop Installation

Remove all packing material from the oven cavity. Do not remove the light brown waveguide (Mica)

cover which is attached to the oven cavity.

Examine the oven for any damage such as dents or broken door. Do not install if the oven is

damaged.

Oven cavity: Remove any protective film found on the microwave oven cavity surface.

Installation

1. Countertop must provide enough open space for the intake and/or outlet vents.

 The minimum installation height is 85cm above the floor.

 Allow space at least 20cm between the appliance and the adjacent wall or object.

 Leave at least minimum 30cm space above the top surface of the oven

 Do not remove the stands from the bottom of the oven.

 Blocking the inlet and/or outlet vents can damage the oven.

 Place the oven as far away from radios and TV as possible. Operation of microwave oven may

cause interference to your radio and TV reception.

2. Plug the oven into a standard household outlet. Be sure the voltage and the frequency are the

same as stated on the rating label.

WARNING: Do not install oven over a range cooktop or other heat-producing appliance. If installed

near or over a heat source, the oven could be damaged and the warranty would be void.

The accessible surface may be hot during operation.

GROUNDING INSTALLATION

DANGER

Electric Shock Hazard

Touching some of the internal components can cause serious personal injury or death. Do not

disassemble this appliance.

WARNING

Improper grounding can result in electric shock. Do not plug into an outlet unless appliance is properly

installed and grounded.

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the

risk of electric shock by providing an escape wire for the electric current. This appliance is equipped

with a cord having a grounding wire with a grounding plug. Please plug into an outlet that is properly

installed and grounded.

Should you have any doubt or not fully understood the grounding installation, please consult with a

qualified technician. Please use a 3-wire extension cord if extension is necessary.

1. A short power-supply cord is provided to reduce the risks resulting in entangled in or tripping over a

longer cord.

2. If a long cord or extension cord is used:

 The marked electric rating of the cord or the extension cord should be at least as great as the

appliance.

 The extension cord must be a grounding-type 3-wire cord.

 The long cord should be located properly. Do not drape it over the countertop or the tabletop

where it can be pulled on by children or tripped over unintentionally.

OPERATION INSTRUCTION

Utensils

CAUTION

See the instructions on Materials you can use in the microwave oven or Material to be avoided in

the microwave oven. There may be certain non-metallic utensils that are not suitable for microwaving.

If in doubt, please test the utensil in question with following procedures.

Utensil Test:

1. Fill a microwave-safe container with 1 cup of cold water (250ml) along with the empty utensil in

question.

2. Cook on maximum power for 1 minute.

3. Feel the utensil carefully. If the empty utensil is hot, do not use it for microwave cooking.

4. Do not test the utensil over 1 minute cooking time.

Materials you can use in the microwave oven

Utensils

Remarks

Aluminium foil

Use small pieces of aluminium foil to cover thin parts of meat or poultry to prevent

overcooking. The foil should be at least 1 inch (2.5cm) away from oven walls.

Browning dish

Follow the manufacturer’s instructions. The bottom of browning dish must be at least

3/16 inch (5mm) above the turntable. Incorrect usage may cause the turntable break.

Dinnerware

Microwave-safe only and follow the manufacturer's instructions. Do not use cracked

or chipped dishes.

Glass jars

Always remove lid. Applies only to warm the food. Most of the glass jars are not heat

resistant and may break.

Glassware

Heat-resistant oven glassware only. Make sure there is no metallic trim. Do not use

cracked or chipped dishes.

Oven cooking

bags

Follow the manufacturer’s instructions. Do not close with metal tie. Make slits to allow

steam to escape.

Paper plates

and cup

Applies only for short time cooking or warming. Please stay and keep your eyes on

the container while cooking.

Kitchen towel

Use to cover food for reheating and absorbing oil. Applies only for short time cooking.

Please stay while cooking

Parchment

paper

Use as a cover on food to prevent splattering.

Plastic

Microwave-safe only, please follow the manufacturer’s instructions.

Plastic wrap

Microwave-safe only. Use to cover food during cooking to retain moisture. Do not

allow plastic wrap to touch food.

Thermometers

Microwave-safe only (meat and candy thermometers).

Wax paper

Use as a cover to prevent food splattering and retain moisture.

Materials to be avoided in the microwave oven

Utensils

Remarks

Aluminium tray

May cause arcing. Transfer food into a microwave-safe dish.

Food carton with

metal handle

May cause arcing. Transfer food into a microwave-safe dish.

Metal or metal-

trimmed utensils

May cause arcing. Metal shields the food from microwave energy.

Metal twist ties

May cause arcing and could cause fire in the oven.

Paper bags

May cause fire in the oven.

Plastic foam

Plastic foam may melt or contaminate the liquid inside when exposed to high

temperature.

Wood

Wood will dry out when used in the microwave oven and may split or crack.

Operation

1. Clock Setting

When the microwave oven is electrified, 0:00 will be displayed and buzzer will ring once.

 Press Clock/Pre-Set, the hour figure will flash;

 Turn “ ” to adjust the hour figures (set time within 0-23).

 Press Clock/Pre-Set, the minute figures will flash;

 Turn “ ” to adjust the minute figures (set time within 0-59).

 Press Clock/Pre-Set to finish clock setting.

Note:

 If the clock is not set, time pre-set cannot be functioned.

 During the process of clock setting, if no operation in 1 minute, the oven will go back to the

previous status automatically.

2. Microwave Cooking

 Press Micro/Grill/Combi pad once, and P100 will be displayed.

 Select the desired microwave power level by pressing Micro/Grill/Combi or turn “ ”

repeatedly.

(P100, P80, P50, P30, P10 will be displayed in order)

 Press Start/+30Sec./Confirm to confirm setting.

 Turn “ ” to adjust the cooking time (set time within 0:05- 95:00).

 Press Start/+30Sec./Confirm to start cooking.

Note: Steps of time adjustment by turning “ ” are as follow:

0 – 1 minute : 5 seconds

1 – 5 minutes : 10 seconds

5 – 10 minutes : 30 seconds

10 – 30 minutes : 1 minutes

30 – 95 minutes : 5 minutes

Microwave Power Level

Display

P100

P80

P50

P30

P10

Microwave Power

100%

80%

50%

30%

10%

3. Grill Cooking

 Press Micro/Grill/Combi pad once, and P100 will be displayed.

 Select grill power (LED displays “G”) by pressing Micro/Grill/Combi pad or turn “ ”

repeatedly.

 Press Start/+30Sec./Confirm to confirm setting.

 Turn “ ”to adjust the grill time (set time within 0:05- 95:00).

 Press Start/+30Sec./Confirm to start cooking.

Note: When the grill time passes half, the oven rings twice to remind you to turn the food over. In

order to have a better effect of grilling food, you are suggested to open the oven door and

turn the food over, close the door and then press Start/+30Sec./Confirm to continue

cooking. If no operation, the oven will continue working without pauses.

4. Combination Cooking

 Press Micro/Grill/Combi pad once, and P100 will be displayed.

 Select combination power (LED displays C-1 or C2) by pressing Micro/Grill/Combi pad or

turn “ ” repeatedly.

 Press Start/+30Sec./Confirm to confirm setting.

 Turn “ ”to adjust the grill time (set time within 0:05- 95:00).

 Press Start/+30Sec./Confirm to start cooking.

5. Instant Cooking

 In standby mode, press Start/+30Sec./Confirm to start instant cooking with 100% power

level for 30seconds. Each press on the same key can increase 30 seconds while cooking.

(Maximum up to 95 minutes)

 In standby mode, turn “ ” left to choose the cooking time directly then press

Start/+30Sec./Confirm to start cooking with 100% microwave power.

Note: During Microwave, Grill, Combination or Time Defrost cooking process, each press on

Start/+30Sec./Confirm can increase 30 seconds cooking time.

 This function is not applicable under Weight Defrost or Auto Cooking Menu mode.

6. Weight Defrost Function

 Press Weight/Time Defrost once to choose weight defrost function, dEF1 will be displayed.

 Turn “ ” to select the food weight (weight range from 100-2000g).

 Press Start/+30Sec./Confirm to start defrosting.

7. Time Defrost Function

 Press Weight/Time Defrost twice to choose time defrost function, dEF2 will be displayed.

 Turn “ ” to select the cooking time (set time within 0:05- 95:00).

 Press Start/+30Sec./Confirm to start defrosting.

8. Dual Cooking Programs Set Up

The oven is able to set up 2 cooking stages in maximum. If one of the stages is defrosting, please

put in the first stage and the buzzer will ring once after 1

stage and the next stage will begin.

Example: If you want to defrost the food for 5 minutes, then to cook with 80% microwave power

for 7 minutes. The steps are as following:

 Press Weight/Time Defrost twice, dEF2 will be displayed;

 Turn “ ” to adjust the defrost time to 5 minutes;

 Press Micro/Grill/Combi once and turn “ ” to choose P80 for 80% microwave power.

 Press Start/+30Sec./Confirm to confirm setting.

 Turn “ ” to adjust the cooking time to 7 minutes;

 Press Start/+30Sec./Confirm to start cooking.

Note: Auto menu cannot be set as one of the multi-stage.

Combination

Microwave

Power

Grill

Power

C-1

55%

45%

C-2

36%

64%

9. Pre-Set Function

Clock must be set before operating Pre-Set function and maximum to set 2 stages cooking.

(Defrosting is not applicable in Pre-Set function)

Example: If you want to cook with 80% microwave power for 7 minutes at designated time.

 Press Micro/Grill/Combi once and turn “ ” to choose P80 for 80% microwave power

 Press Start/+30Sec./Confirm to confirm setting.

 Turn “ ” to adjust the cooking time to 7 minutes.

After the above steps, please do not press Start/+30Sec./Confirm and set the designated time as

following steps:

 Press Clock/Pre-Set, the hour figures flash;

 Turn “ ” to adjust the hour figures (set time within 0-23).

 Press Clock/Pre-Set, the minute figures will flash.

 Turn “ ” to adjust the minute figures (set time within 0-59).

 Press Start/+30Sec./Confirm to confirm setting.

 Current time will be displayed, buzzer will ring twice when the time arrives, and the oven will

start cooking automatically.

10. Auto Cooking Menu

 In standby mode, turn “ ” right to select a desired menu.

(A-1 to A-8 will be displayed in order, menu shown in below table)

 Press Start/+30Sec./Confirm to confirm menu.

 Turn “ ” to choose the approximate food weight.

 Press Start/+30Sec./Confirm to start cooking and buzzer rings five times after cooking.

Weight(g)

Display

Power

A-1

Reheat

200

400

600

200

400

600

100%

A-2

Vegetable

200

300

400

200

300

400

100%

A-3

Fish

250

350

450

250

350

450

80%

A-4

Meat

250

350

450

250

350

450

100%

A-5

Pasta

50 (with water 450ml)

100 (with water 800ml)

100

80%

A-6

Potato

200

400

600

200

400

600

100%

A-7

Pizza

200

400

200

400

100%

A-8

Soup

200

400

200

400

80%

11. Child Lock Function

 Lock: In standby mode, press and hold Stop/Clear 3 seconds, buzzer will ring once,

denoting the child lock is in function. will light up on the LED display.

 Un-Lock: While unit is locked, press and hold Stop/Clear for 3 seconds, buzzer will ring once,

denoting the lock is released. indicator on the LED display will disappear.

12. Inquiring Function

 In Microwave, Grill or Combination cooking process, press Micro/Grill/Combi., current

cooking power will be displayed for 2-3 seconds.

 In Pre-Set status, press Clock/Pre-Set to inquire the designated time to start cooking. The

Pre-Set time will flash for 2-3 seconds then resume current time display.

 In cooking process, press Clock/Pre-Set, the current time will be displayed for 2-3 seconds.

13. Attention

 When oven door is opened, unit will not start any cooking function by pressing Start/+30Sec.

pad unless the oven door is well closed.

 When a cooking program has been set but no pressing Start/+30Sec. in 1 minute, the current

setting will be cancelled.

 The buzzer will sound five times to remind you when cooking is finished

 It is forbidden to run the unit without any food inside. It is very dangerous.

MAINTENANCE INSTRUCTION

Cleaning

Be sure to unplug the appliance from the power supply.

 Clean the oven cavity with a slightly damp cloth after used.

 Clean the accessories with soapy water.

 The door frame, seal and neighbouring parts must be cleaned carefully with a damp cloth.

TROUBLE SHOOTING

Normal

Microwave oven interfering TV

reception

Radio and TV reception may be interfered when microwave oven

operating. It is similar to the interference of small electrical

appliances, like mixer, vacuum cleaner, and electric fan. It is

normal.

Dim oven light

In low power microwave cooking, oven light may become dim. It is

normal.

Steam accumulating on door,

hot air out of vents

In cooking, steam may come out of food. Most will get out from

vents. But some may accumulate on cool place like oven door. It is

normal.

Trouble

Possible Cause

Remedy

Oven cannot function

Power cord is not plugged tightly

Unplug the cord and re-plug it

after 10 seconds

Fuse blowing or circuit breaker

works

Replace fuse or reset circuit

breaker (repaired by

professional personnel of our

company)

Trouble with power outlet

Test outlet with other electrical

appliances

Oven does not heat

Oven door is not closed well

Close door well

Glass turntable makes noise

when microwave oven operates

Dirty roller rest and oven bottom

Refer to “Maintenance

Instruction” to clean dirty parts

SPECIFICATION

Model No.

FMC20G13

Product name

Microwave Oven with Grill

Rated Voltage/Frequency

230V~50Hz

Rated Input Power(Microwave)

1050W

Rated Output Power(Microwave)

700W

Rated Input Power(Grill)

1000W

Oven Capacity

20L

Turntable Diameter

255mm

External Dimensions

439.5 x 355 x 258.2mm

Net Weight

Approx. 11.33 kg

WARRANTY

1. The product has 2 years warranty from the date of purchase.

2. The warranty shall not apply:

A. to any product subjected to misuse, alteration, act of God, improper handling, improper transport, improper

testing or unauthorized repair;

B. to cosmetic problems or defects which result from normal wear and tear under ordinary use yet not affecting the

performance or use of the product;

C. if the product is disassembled or altered;

D. to any packing, transportation, export / import tax or any related expenses.

3. CUSTOMER MUST PRESENT THE SALES INVOICE OR RECEIPT FOR 2 YEARS WARRANTY

SERVICES.

4. Please bring along the product and sales invoice or receipt to our services center for warranty services during office

hour:

Address : Unit A, 20/F, Yip Shing Industrial Centre, No.19, Yip Shing Street, Kwai Chung.

Service Hotline : (852) 2428 1500

Service Hours:

Monday-Friday : 9:00am - 6:00pm

Saturday : 9:00am - 4:00pm

Sunday & Public Holiday : Closed

5. To prevent circuit overload and fire, no more than one adaptor or one extension unit should be inserted into a socket

outlet. (Do not connect other appliances to the socket outlet supplying an electric heater.) No adaptor should be inserted

into any extension unit or vice versa.

6. Stop using an adaptor or an extension unit or a socket if its socket holes cannot firmly hold a plug if it is too hard to

insert a plug into it.

7. This appliance must be plugged into a specific 220V socket. Please make sure the plug is fully plugged-in before use.

Do not use any adapter or extension cord; Never use the same supply socket for this appliance and other appliances at

the same time, in order to avoid damage to this appliance.

8. THE APPLIANCE IS FOR HOUSEHOLD USE ONLY.

ENVIRONMENT

Do not throw away the appliance with the normal household waste at the end of its life, but hand it in at an

official collection point for recycling. By doing this, you help preserving the environment.

IMPORTANT NOTICES

IN NO EVENT SHALL OUR COMPANY OR THE SUPPLIER BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT,

INDIRECT, GENERAL SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF

THE USE OR INABILITY TO USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR INJURY, LOSS OF

PROPERTY, BUSINESS PROFITS, BUSINESS INTERRUPTION) OR FROM ANY BREACH OF WARRANTY, EVEN IF OUR

COMPANY OR SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO CASE SHALL OUR

COMPANY OR SUPPLIER’S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT.

Specifications, designs and dimensions are subject to change without prior notice.

Fortress Technologies FMC20G13 User manual

Brand: Fortress Technologies

Model: FMC20G13

Category: Microwaves

Type: User manual

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Fortress Technologies FMC20G13 User manual

Fortress Technologies FMC20G13 User manual

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