connexx Fit2Go App User guide

Fit2Go App

User Guide

2

Content

Introduction 3

Intended purpose / (use) 3

Notes 3

App setup 4

Cuom ear molds 4

Oered hearing aids 4

Language setting 5

Manage clients 5

Data backup and recovery 6

Fitting process overview 7

Workow 7

Determine hearing loss prole 9

Add audiogram 9

Pure tone eimation 11

Ambient noise 12

Enter pure tone data 13

Choose hearing aid 15

Choose suitable hearing aid 15

Choose sound prole 16

Fit and assemble 17

Send data to hearing aid 18

Cuomize hearing aid 19

Check sound comfort 19

3

Introduction

Intended purpose / (use)

The app is a tool whereby the hearing care professional

can adju comfort functions of a hearing aid within

a given framework. It also enables the hearing care

professional to personalize the sound.

Notes

■ The app uses the colors red and blue to diinguish

between the two ear sides:

□ Right side/right ear: RED

□ Left side/left ear: BLUE

Additionally, the letters R (right) and L (left) are used

to indicate ear side.

■ The workow of the app supports one hearing aid at

a time. After nishing one ear side you may continue

with the other side.

■ Your client database may contain sensitive

information. It is highly recommended that you secure

your mobile device by a passcode. Consult the manual

of your mobile device for more information on how to

protect your device from unauthorized access.

4

App setup

Cuom ear molds

When you r open the app, you will be asked if you are

using cuom ear molds.

■ Move the slider to the right if you do oer cuom ear

molds.

■ Move the slider to the left if you do not oer cuom

ear molds.

■ Select "Continue" to save your choice.

Depending on your choice, you will receive

recommendations for sound proles with or without

cuom ear molds.

Oered hearing aids

The app allows you to choose which series of hearing

aids your service is oering. Only the hearing aids you

select here are considered during the tting process.

■ Move the slider to the right ("Yes") next to each

hearing aid if you do oer this hearing aid.

■ Move the slider to the left ("No") next to each hearing

aid if you do not oer this hearing aid.

■ Select "Continue" to save your choice.

5

Language setting

The app is available in several dierent languages. To

change the language used by the app, do the following:

■ Select the cogwheel icon to access the app

settings.

■ Select "Languages" in the li of settings.

■ Select the language you want to use in the app.

Manage clients

To add a new client, do the following:

■ Enter the name, date of birth, and contact information

for your client.

■ Choose whether you have an audiogram for your

client or not. The audiogram data will be entered in a

separate section.

■ Select "Continue" to save the new client and begin

tting.

To work on an exiing client, do the following:

■ Find your client's name in the alphabetized li.

■ Select your client's name to begin tting.

6

Data backup and recovery

You may back up your data either locally on your mobile

device or using a third-party service. Backing up your

data allows you to easily transfer data from one mobile

device to another.

To back up and reore your data, do the following:

■ From the app settings menu, select "Backup &

Reore".

■ To back up your data, select "Backup" next to your

chosen backup method.

■ To recover your backed up data, select "Reore" next

to your chosen backup method.

7

Fitting process overview

Workow

When you have chosen an exiing client or added a new

client, you may begin the tting process.

The basic workow for the tting process is as follows:

■ Enter audiogram/Pure tone eimation

If you have an audiogram for your client, you will begin

by entering the audiogram data.

If you do not have an audiogram for your client, you

will begin by teing your client's hearing using pure

tone eimation.

■ Choose hearing aid

After you have eablished your client's hearing loss

prole, you will choose an appropriate hearing aid.

■ Choose sound prole

After you have chosen a hearing aid, you will choose

an appropriate sound prole.

■ Fit and assemble

After you have chosen a sound prole, you may

view inructions for assembling the hearing aid and

preparing it for use.

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■ Send data to hearing aid

After you have prepared the hearing aid and inalled

it on your client's ear, you will send data about your

client's hearing loss to the hearing aid.

■ Check sound comfort

After you have sent data to the hearing aid, you will

make sure the sound settings are comfortable for

your client, and adju the settings if they are not

comfortable for your client.

After you have gone through the entire workow for one

ear, you may art over with the other ear.

9

Determine hearing loss prole

Add audiogram

If you have access to an audiogram for your client, the

r ep in the tting process is to input the audiogram

data.

You can enter a dB value for each of the following

frequencies:

■ 250 Hz (optional)

■ 500 Hz

■ 1 kHz

■ 2 kHz

■ 4 kHz

■ 8 kHz (optional)

You mu input data for 500 Hz, 1 kHz, 2 kHz, and 4 kHz.

You may also input data for 250 Hz, and 8 kHz.

To input audiogram data, do the following:

■ Select "Right" or "Left" to choose which ear you want

to input data for.

■ Select the square eld below each frequency to input

the correct dB value for that frequency.

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■ Alternatively, tap or click directly on the lines in the

colored diagram to choose the correct dB values for

each frequency.

■ Press and hold (long press) on a data point to delete

it.

■ After you are done inputting audiogram data for your

client, select "Done" to save the data and return to the

client overview.

11

Pure tone eimation

If you do not have access to an audiogram for your client,

the r ep in the tting process is to evaluate your

client's hearing using pure tone eimation.

For be results, use headphones that meet the following

requirements:

■ Closed-back design

■ Passive technology

■ Wired

■ No built-in microphone

■ No active amplication

The following are examples of suitable headphones:

■ Sennheiser HD206

■ Vic Firth Stereo Isolation SIH1/SIH2

Pure tone eimation requires that audio volume is set to

maximum.

Note: Pure tone eimation provides an eimate of your

client's hearing loss prole. Pure tone eimation is not as

accurate as a professionally measured audiogram.

12

Ambient noise

Pure tone eimation requires low ambient noise.

There is an ambient noise meter at the top of the page

that visualizes the ambient noise level. The colors of

the meter indicate whether the ambient noise level is

appropriate, or too high.

The colors of the meter specically indicate the following:

■ Green: The ambient noise level is low enough for pure

tone eimation.

■ Yellow: The ambient noise level is a little high, but ill

low enough for pure tone eimation.

■ Red: The ambient noise level is too high for pure tone

eimation.

If the ambient noise level is too high, we recommend

that you do not continue with the pure tone eimation

process until the noise level is lower.

13

Enter pure tone data

To enter pure tone data, you will te your client's hearing

at dierent frequencies. Start the pure tone eimation

process by doing the following:

■ Increase and decrease the volume of the sound until

your client can hear the sound:

□ Select the plus ("+") sign next to the colored

diagram to increase the loudness of the sound.

□ Select the minus ("-") sign next to the colored

diagram to decrease the loudness of the sound.

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■ When the volume is set to a level where your client

can ju barely hear the sound, proceed to the next

frequency.

■ Continue until you have set the correct volume for

each frequency.

15

Choose hearing aid

Choose suitable hearing aid

After you have used exiing audiogram data or pure tone

eimation to determine your client's hearing loss, you will

choose an appropriate hearing aid.

You will only see hearing aids that match your client's

hearing loss prole.

■ Select "Show All" to also see hearing aids that do not

match your client's hearing loss.

Each suggeed hearing aid is shown next to an

audiogram.

The be match for your client is labelled

"Recommended".

Choose the hearing aid you want to oer your client by

doing the following:

■ Look at the audiogram next to the image of each

hearing aid.

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■ Compare your client's audiogram data (the small

circles connected with lines) with the tting range for

the hearing aid (the solid gray area).

■ Select the hearing aid that be matches your client's

hearing loss.

■ If required, choose the coupling you want to oer with

the hearing aid: tip, Click Sleeve, cuom ear mold,

ThinTube etc.

After you have chosen a suitable hearing aid, you will be

returned to the client overview.

Choose sound prole

After you have chosen a hearing aid, you will choose an

appropriate sound prole. A sound prole determines the

general amplication level at dierent frequencies. This

is illurated by a curve from left to right over dierent

frequencies.

A basic sound prole is activated automatically. You may

choose a dierent sound prole.

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To choose a dierent sound prole, do the following:

■ Select the sound prole illuration in the client

overview.

■ Select the illuration of the sound prole that you want

to use.

After you have chosen an appropriate sound prole, you

will be returned to the client overview.

Fit and assemble

After you have chosen a sound prole, you may view

inructions for assembling the hearing aid and preparing

it for use.

To view and use these inructions, do the following:

■ Select "Fit Coupling/Tip".

■ Follow the inructions on the screen to t the coupling

or tip properly.

■ Select "Assemble Hearing Aid".

■ Follow the inructions on the screen to assemble the

hearing aid properly.

18

Send data to hearing aid

After you have prepared the hearing aid and inalled it

on your client's ear, you will send data about your client's

hearing loss to the hearing aid.

To send data to the hearing aid, do the following:

■ Select "Send Data to Hearing Aid".

■ Follow the inructions on the screen.

After the data about your client's hearing loss has been

sent to the hearing aid, you will be returned to the client

overview.

19

Cuomize hearing aid

Check sound comfort

After you have sent data to the hearing aid, you will make

sure the sound settings are comfortable for your client,

and adju the settings if they are not comfortable for your

client.

To te and adju the sound settings, do the following:

■ Select "Check Sound Comfort" from the client

overview.

■ Talk to your client for 20 seconds at normal speaking

volume.

■ Adju the volume and sound quality by selecting the

plus ("+") and minus ("-") icons.

Hearing aids that support a 4-band equalizer allow you to

cuomize the sound experience for your client.

To adju the sound using the 4-band equalizer, do the

following:

■ Select "Extended Settings".

■ Adju the sound by selecting the plus ("+") and minus

("-") icons.

■ Reduce feedback by selecting "Reduce Feedback".

■ Select "Apply" to save the settings.

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When you have adjued the sound to make it

comfortable for your client, you may save or discard the

new settings.

To save or discard the adjuments you have made, do

the following:

■ Select "OK" to save the sound adjuments.

■ Select "Reset Settings" to discard the sound

adjuments and art over.

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connexx Fit2Go App User guide

connexx Fit2Go App User guide

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