Esse-ti 4GRouter User manual

Brand: Esse-ti

Model: 4GRouter

Category: Gateways/controllers

Type: User manual

21/12/2023

User’s manual

Thanks for choosing an Esse-ti product

This product has been especially designed for

easy operation. It has been manufactured with

perfect workmanship using suitable materials for

long-lasting performance.

All Esse-ti products are subjected to extensive

reliability and operational testing in our

laboratories in order to provide total guarantee

for the user.

Esse-ti reserves the right to modify the product characteristics at any time

without prior notice.

TABLE OF CONTENTS

TABLE OF CONTENTS ....................................................................................................... 3

GENERAL INSTALLATION INSTRUCTIONS .................................................................. 5

General Notes ..................................................................................................................... 5

Making the installation ....................................................................................................... 5

DESCRIPTION ...................................................................................................................... 6

EU Declaration of Conformity ....................................................................................................... 6

GPL Code Statement ..................................................................................................................... 6

Main features ................................................................................................................................. 7

Hardware description ..................................................................................................................... 9

LEDs ............................................................................................................................................ 10

INSTALLATION ................................................................................................................. 11

Installation recommendations ...................................................................................................... 11

Inserting the SIM card ................................................................................................................. 11

Inserting the antennas .................................................................................................................. 12

Connection to the telephone line .................................................................................................. 12

Connection to the power supply ................................................................................................... 13

Turning 4GRouter on ................................................................................................................... 13

4GRouter mounting operations .................................................................................................... 14

Relay output connection .............................................................................................................. 14

ROUTER CONFIGURATION ............................................................................................. 15

Access to configuration .................................................................................................... 15

Wired connection ......................................................................................................................... 15

Wi-Fi connection ......................................................................................................................... 15

Access .......................................................................................................................................... 16

Changing the router access password ............................................................................... 17

Access point configuration ............................................................................................... 18

Internet access setup ......................................................................................................... 19

Keep Alive function ..................................................................................................................... 20

Dynamic DNS configuration ............................................................................................ 21

Changing or creating a new DDNS .............................................................................................. 22

Port Forwarding Configuration ........................................................................................ 23

Menu description .............................................................................................................. 25

Status ........................................................................................................................................... 25

System ......................................................................................................................................... 26

Network ....................................................................................................................................... 29

Services ....................................................................................................................................... 33

Settings ........................................................................................................................................ 34

Restoring default settings ................................................................................................. 36

GATEWAY CONFIGURATION ........................................................................................ 37

Programming via telephone .............................................................................................. 37

(1) SIM card expiration control ...................................................................................................... 40

(2) Relay-based notification of mobile network loss ...................................................................... 40

(3) Automatic converter of dialed telephone number ..................................................................... 41

Programming via SMS ..................................................................................................... 43

Message format ............................................................................................................................ 43

Notification message format ........................................................................................................ 44

TELEPHONE GATEWAY SERVICES .............................................................................. 46

Incoming calls .................................................................................................................. 46

Outgoing calls .................................................................................................................. 46

Measuring the signal level ................................................................................................ 47

SIGNALS ............................................................................................................................. 48

Tones ................................................................................................................................ 48

Calls signals ..................................................................................................................... 49

LED .................................................................................................................................. 49

Device status indicator LED (red) ................................................................................................ 49

Data transmission indicator LED (yellow) ................................................................................... 49

Power supply status indicator LED (blue).................................................................................... 49

4G LTE/UMTS/GSM signal indicator LED (green) .................................................................... 50

Line status indicator LED (white) ................................................................................................ 50

PROBLEM-DETECTION GUIDE ...................................................................................... 51

Page 5

GENERAL INSTALLATION

INSTRUCTIONS

GENERAL NOTES

Carefully read the notes contained in this section as they provide important

information on safe correct installation, use and maintenance of the product.

• The product must be EXCLUSIVELY used for the purpose it was designed

for. Esse-ti shall not be responsible for damages arising from improper use.

• The product has been designed in compliance with the regulations in force and

must be installed in systems that comply with the provisions of law.

• Always disconnect power supply before performing internal or external

operations on the product (cleaning, maintenance, etc.).

• Always refer to an authorized service centre for repair.

• The device must be installed in a ventilated place, making sure that the

ventilation slots are never obstructed.

• Do not install the product in environments with risk of explosion.

• Make sure that the product has been installed as required.

• Do not introduce objects, liquids or powders inside the product. Do not use

sprays inside the product.

• Packing components (such as plastic bags, foam polystyrene, etc.) must be

kept out of the reach of children because potentially dangerous.

MAKING THE INSTALLATION

Internal telephone installations must be carried out by specialised personnel.

The installation and connection of telephone terminals to the

telecommunications network that do not comply with the regulations in force is

not permitted.

Page 6

DESCRIPTION

4GRouter is a 4G telephone gateway with router's functions, providing

Internet connectivity and allows the remote control of devices connected via

Wi-Fi or LAN.

Main services:

- Wireless access point to offer Wi-Fi Internet connectivity to wireless

devices

- VPN to allow the user (via the e-VPN web application) to create and

manage a virtual private network independently, so that the router itself

and all the devices connected to it can be reached as if they were part of a

single LAN

- Dynamic DNS client to allow the user to remotely access (using the

public Internet) the router itself and all devices connected via Wi-Fi or

LAN port

- Telephone gateway to allow the calls sending or receiving through the

4G LTE/UMTS/GSM net to telephones, autodialers or any other

telephone device connected to the TEL input

- Programmable digital inputs

- Relay output to be activated locally or o via SMS.

For correct operation the 4GRouter needs a SIM card enabled for

voice/SMS/data traffic.

EU Declaration of Conformity

Hereby, Esse-ti S.r.l. declares that the equipment type 4GRouter is in

compliance with Directive 2014/53/EU.

The full text of the EU declaration of conformity is available from the

following Internet address:

https://www.esse-ti.it/en/dichiarazioni-di-conformita

GPL Code Statement

The full text of the declaration is available from the following Internet address:

https://www.esse-ti.it/en/declaration-of-conformity/esse-ti-gpl-code-statement/

Page 7

Main features

Hardware

• Module: LTE Cat 1

• Frequency bands: 4G (700/800/900/2600/1800/2100 MHz) / 3G

(900/1800/2100 MHz) / 2G (900/1800 MHz)

• Speed: LTE Cat 1 download max. 10 Mbps / upload max. 5 Mbps

• 3G / 2G fallback

• Automatic reboot under prolonged mobile signal absence

• Wi-Fi: 2.4 GHz - IEEE 802.11b/g/n

• Security Wireless WEP, WPA, WPA2, WPA-WPA2, WPA-WPA2-AES

• LAN port: RJ45 10/100 Mbps

• FXS port (TEL terminal blocks)

• 1 relay output (NO; 1 A 24 V)

• Micro USB A/B port for pc connection

• SIM card slot: 2FF

• Device status indicator LED

• Data transmission indicator LED

• Power supply status indicator LED

• 4G LTE/UMTS/GSM signal indicator LED

• Line status indicator LED

• Antenna connectors: SMA/f

• 11-26 Vdc power supply input

• Firmware update OTA

Package contents

• 4GRouter Voice

• Magnetic base antenna with cable (L= 2 m)

• Wi-Fi stylus antenna

• Mounting screw

• User manual

Router functions

• VPN via e-VPN web application

• Configuration interface via web browser

• Dynamic DNS client

• Wireless access point

Page 8

Telephone gateway functions

• Local programming via telephone (DTMF tones)

• Remote programming via SMS

• Reading of programming codes via SMS

• Inputs activation notification via SMS or CLI call

• Relay activation via SMS or local telephone

• Voice calls

• Display of caller identification

• Automatic country setting

• CLIP / CLIR

• Roaming setting

• SIM card expiration control

• Relay-based notification of 4G LTE/UMTS/GSM network loss

• SMS notifications (SIM card expiration, mobile network restore)

• Measurement of 4G LTE/UMTS/GSM signal level

• Automatic converter of selected telephone number

• Receiver and transmitter gain adjustment

• Remote reboot function

Page 9

Hardware description

A Antenna cable connector

B SIM CARD housing

C Wi-Fi antenna cable connector

D Micro USB A/B port for pc connection

E Terminal blocks

F LAN port

G LED indicating device operation status (red), LED indicating data

transmission (yellow), LED indicating power supply status (blue),

LED indicating signal strength (green), LED indicating line status

(white)

Page 10

TERMINAL BLOCKS

TEL Telephone line output for telephone set connection or

autodialer/PABX analogue line connection

+12/24 V 11-26 Vdc power supply terminal block

GND Negative

RL C Relay terminal block (common contact)

RL NO Relay terminal block (normally open contact)

LEDs

Red LED: Device status indicator LED

Yellow LED: Data transmission indicator LED

Blue LED: Power supply status indicator LED

Green LED: 4G LTE/UMTS/GSM signal indicator LED

White LED: Line status indicator LED

LEDs flashing is described at chapter “Signals” (see page 49).

Page 11

INSTALLATION

Installation recommendations

• 4GRouter must be installed in a location where the radio signal allows for

using the 4G LTE/UMTS/GSM system.

• It is advisable to leave plenty of space around 4GRouter for maintenance

operations.

• Do not install 4GRouter outdoors, since it lacks protection devices against

weather conditions that can damage 4GRouter (water, humidity, etc.).

• Do not install 4GRouter near magnetic devices.

• Do not install 4GRouter near electronic devices (radio or TV sets, Personal

Computers, wired radio systems, etc.) that could be subjected to RF

interference from 4GRouter; recommended distance from the antenna is min.

2,5 m.

• Do not install 4GRouter near medical devices. E.g. its operation may cause

damage to hearing aids or pacemakers.

• Always make sure that 4GRouter operation is permitted in the place of

installation (e.g. installation is not allowed in hospitals, airplanes, etc.).

Inserting the SIM card

Before inserting or replacing the SIM card, always make sure that 4GRouter

has been disconnected from the mains and that no electrostatic discharge is

present in order to avoid damaging it.

➢ Carefully slide the SIM card into its housing cover.

WARNING

The SIM card PIN must be DISABLED. If the PIN is enabled, it

must be disabled through a mobile phone.

WARNING

The SIM card must have a DYNAMIC PUBLIC IP address, if

the router is to be accessed using a Dynamic DNS service.

Page 12

Inserting the antennas

➢ Screw the supplied antenna cable into the antenna connector (A in the

picture at page 9).

➢ Screw the Wi-Fi antenna into the Wi-Fi antenna connector (C in the

picture at page 9).

WARNING

NEVER connect 4GRouter without having previously installed

the antennas. 4GRouter may get damaged.

WARNING

Do not install the product near other electric or electronic

devices that were not especially designed to be used with it.

They could be subjected to RF interference from the module.

➢ Position the antenna with magnetic base so that any metal surfaces do

not block the signal.

Connection to the telephone line

➢ Connect 4GRouter to a standard telephone or to the PSTN input

terminals of a PABX or autodialer using the TEL terminals (E in the

picture at page 9).

Page 13

Connection to the power supply

➢ Connect the power supply cable to the +12/24 V and GND terminals (E

in the picture at page 9) taking care to respect the polarity.

Absorption chart

Power supply

12 Vdc

Wi-Fi enabled

Stand-by

160 mA

Conversation

260 mA

Note: the max voltage to be supplied to the +12/24 V terminal is 26

Vdc.

Note: the min voltage required to supply 4GRouter by the 1+12/24 V

terminal is 11 Vdc.

Note: a protection cut-out switch must be installed upstream to

interrupt power supply in case of fault.

Turning 4GRouter on

➢ Power 4GRouter.

➢ Wait 45 seconds after power-up to give time to 4GRouter to register

correctly with the 4G LTE/UMTS/GSM network.

➢ Make sure the red LED (device status) flashes as shown in chapter

“Signals” (see page 49).

If the red LED stays lit permanently 4GRouter has not properly registered with

the 4G LTE/UMTS/GSM provider:

➢ Disconnect 4GRouter and make sure the SIM card is inserted correctly

and that the PIN is not locking it.

➢ See chapter “Problem-detection guide” (page 51).

Page 14

4GRouter mounting operations

➢ Check the 4G LTE/UMTS/GSM signal strength through the green

indicator LED (see chapter “Signals”, page 50) and identify an area

where the signal is strong enough.

Note: the signal strength may vary according to the telephone

provider.

➢ Drill two holes with 5 mm diameter on the wall at a distance of 50 mm.

➢ Insert the 2 wall plugs and screws down until the screws are at a 5 mm

distance from the wall.

➢ Place 4GRouter onto the two screws through the two back slots.

Relay output connection

➢ Connect the external contact to RL NO and RL C terminals.

Page 15

ROUTER CONFIGURATION

Note: for the creation and use of VPN please refer to the e-VPN web

application user guide (http://webshare.esse-ti.it/guide_e-

VPN.zip).

ACCESS TO CONFIGURATION

It is possible to configure 4GRouter via LAN cable or via Wi-Fi.

4GRouter is factory-equipped with an active DHCP server.

➢ Verify that a DHCP client is active in your PC or mobile device.

Wired connection

➢ Connect your PC to the LAN port of 4GRouter using a common network

cable.

Wi-Fi connection

➢ Connect your PC (or another device having a Wi-Fi client) to the network

created by 4GRouter (login password: esseti2018).

Page 16

Access

➢ Start your web browser and write the default IP address of 4GRouter in

the address bar:

10.130.1.1

➢ Enter the following credentials on the login page:

Username: root

Password: 1234

➢ Click on the

button to access 4GRouter configuration interface.

Page 17

CHANGING THE ROUTER ACCESS PASSWORD

It is strongly advised to change the password for access to 4GRouter after the

first access, to avoid unauthorized intrusions.

➢ Select the

Administration

item in the

System

menu.

➢ Enter the new password in the

Password

and

Confirmation

fields in the

Router Password box.

➢ To make the changes operational click on the

SAVE & APPLY

button on

the bottom right of the page.

Note: make sure the password has been noted down. In case of loss,

please contact a technical service center.

Page 18

ACCESS POINT CONFIGURATION

It is possible to customize the parameters of the Access Point through the

Network menu.

➢ Select the

Access Point

item in the

Network

menu.

➢ To change the name (SSID) of the wireless network generated by

4GRouter and displayed by wireless devices, enter the new name in the

Station ID

field.

Note: the name (SSID) of the wireless network must be at least 8

characters and no space nor special symbols are allowed.

➢ To change the security level of the network, select from the

Encryption

field menu the desired security protocol.

➢ To change the network access password, enter the new password in the

Passphrase

field.

Note: network access password must be at least 10 characters.

➢ To make the changes operational click on the

SAVE & APPLY

button on

the bottom right of the page.

Page 19

INTERNET ACCESS SETUP

4GRouter provides Internet connectivity, by means of the inserted SIM card, to

the connected devices.

It is necessary to configure the router appropriately with the APN parameters

(Access Point Name) provided by your telephone operator.

WARNING

Ensure that the APN allows the use of a DYNAMIC PUBLIC

IP address, if the router is to be accessed using a Dynamic DNS

service.

➢ Select the

Internet Access

item in the

Network

menu.

➢ In the USB Modem Setting panel, select the country in the

Country

menu.

➢ Click on the

CHANGE COUNTRY

button.

➢ Select the provider of the SIM card in the

Provider

menu.

➢ Click on the

CHANGE PROVIDER

button.

➢ Select the APN of the SIM card in the

Service

APN

menu.

➢ Click on the

CHANGE APN

button.

➢ If required, enter your username and password in the respective fields.

➢ To make the changes operational click on the

SAVE & APPLY

button on

the bottom right of the page.

Page 20

Keep Alive function

The Keep Alive function, through pings to a public IP, verifies the status of the

Internet connection and in case of interrupted connection restores it through a

reset of 4GRouter.

WARNING

Ping is done every 5 minutes and involves data traffic.

➢ In the Internet Access panel, tick the

keep alive

box.

➢ Enter a public IP address (for example 8.8.8.8) in the

host to ping

field.

➢ To make the changes operational click on the

SAVE & APPLY

button on

the bottom right of the page.

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Esse-ti 4GRouter User manual

Brand: Esse-ti

Model: 4GRouter

Category: Gateways/controllers

Type: User manual

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Esse-ti 4GRouter User manual

Esse-ti 4GRouter User manual

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