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U342-DHG-402

Tripp Lite U342-DHG-402 Owner's manual

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1
Owner’s Manual
PROTECT YOUR INVESTMENT!
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and ultimate peace of mind.
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surge protector—a $50 value!
www.tripplite.com/warranty
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
Copyright © 2014 Tripp Lite. All rights reserved.
USB 3.0 Dual Head
Docking Station
Model: U342-DHG-402
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2
Product Features
• USB3.0is10timesfasterthanUSB2.0andsupportsdatatransfer
ratesofupto5Gbps
• BackwardcompatiblewithUSB2.0and1.1
• DVI-IandHDMIportsforconnectionofexternalmonitors
• AVGAmonitorcanbeconnectedtotheDVI-IportusingaDVI-to-VGA
adapter,suchasaTrippLiteP556-Seriescable
• ADVImonitorcanbeconnectedtotheHDMIportusinganHDMI-to-DVI
adapter,suchasaTrippLiteP566-Seriescable
• Supportsvideoresolutionsofupto2048x1152
• Automaticallyresumesoperationfromhibernationandsuspendmodes
• GigabitEthernetportsupportstrue10/100/1000Mbpsnetworkspeeds
• IEEE802.3az(EnergyEfcientEthernet)compliant
• Supportsfullduplexandhalfduplexoperations
• SupportsIPv4andIPv6packChecksumOfoadEngine(COE)toreduce
CPUloading
• SupportsWake-onLAN,VLANtaggingandAuto-MDIX
• TwoUSB3.0andfourUSB2.0hubportsforconnectionofadditional
USBperipherals
• OneUSB3.0portsupportsUSBBatteryCharging(BC)specication1.2,
allowingittoprovide1.5ampsofpowerforfasterchargingofmobile
devices
• 3.5mmMiniStereojacksforconnectionofspeakerandmicrophone
• CompatiblewithWindows
®
XP,Vista,7,8and8.1
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3
System Requirements
Package Contents
Optional Accessories
• Windows
®
XP(32-bit),Vista(32-and64-bit),7(32-and64-bit),
8(32-and64-bit)or8.1(32-and64-bit)
• AvailableUSBport(USB3.0requiredforUSB3.0speeds)
• VGA*,DVIorHDMImonitor
• 1.6GHzSingleCoreprocessor(DVDplaybackontheadd-onmonitor
requiresa2.0GHzDualCoreprocessor)
• 1GBRAM
• 30MBofavailablediskspace
* Requires a DVI-to-VGA adapter, such as a Tripp Lite P556-Series cable
• U342-DHG-402
• ExternalPowerSupply(Input:100-240V,50/60Hz,0.8AOutput:5V,4A)
–6ft.
• USB3.0A/BCable–3ft.
• DriverCD
• Owner’sManual
• P312-Series3.5mmMiniStereoAudioCables
• P556-SeriesDVI-to-VGAAdapterCables
• P561-SeriesDVI-DSingleLinkCables
• P566-SeriesHDMI-to-DVIAdapterCables
• P568-SeriesHigh-SpeedHDMICables
• U022-SeriesUSB2.0A/BDeviceCables
• UR022-SeriesReversibleUSB2.0A/BDeviceCables
• U322-SeriesUSB3.0A/BDeviceCables
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4
Product Overview
1
2
5
6
7
8
9
10
3
4
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Product Overview
1
Power LED–Illuminateswhenunitisconnectedtotheexternalpower
supplyandpoweredon.
2
USB LED–IlluminateswhenaUSBdeviceisconnected.
3
USB 3.0 Ports–ConnectuptotwoUSB3.0SuperSpeeddevices.The
bottomUSB3.0portsupportsUSBBatteryCharging(BC)specication
1.2,allowingittoprovide1.5ampsofpowerforfasterchargingof
mobiledevices.
4
Speaker and Mic Jacks–3.5mmMiniStereoaudioports.
5
USB 2.0 Ports–ConnectuptofourUSB2.0High-Speeddevices.
6
RJ45 Port–Connecttoa10/100/1000Mbpsnetwork.
7
DVI-I Port –ConnectaDVImonitor.AVGAmonitorcanbeconnectedto
thisportbyusinganadapter,suchasaTrippLiteP556-Seriescable.
8
HDMI Port–ConnectanHDMImonitor.ADVImonitorcanbe
connectedtothisportbyusinganadapter,suchasaTrippLite
P566-Seriescable.
9
USB 3.0 Type B Port–Connecttheunittoacomputerusingthe
includedUSB3.0A/Bcable.
10
Power Jack–Connecttheincludedpowersupplyhereandplugit
intoaTrippLiteSurgeProtector,PowerDistributionUnit(PDU)or
UninterruptiblePowerSupply(UPS).
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Installation
Note: Do not connect the U342-DHG-402 to your computer until you have installed
the product driver.
1
InserttheCDthatcamewiththeproductintoyourcomputer’sCD
drive.IfyourcomputerdoesnothaveaCDdrive,youcandownloadthe
productdriversatwww.tripplite.com/support.
2
Locatethedriverapplicabletoyourcomputer’soperatingsystemand
runit.
3
Followtheinstallationpromptsthatappear.
4
Whennished,connecttheU342-DHG-402toanavailableUSBporton
yourcomputerusingtheincludedUSB3.0A/Bcable.Uponconnecting
theunittoyourcomputer,thedevicedriverwillnishinstalling.
5
Youmayberequiredtorestartyourcomputertocompletethe
installation.
6
Onceinstallationiscomplete,youcanconnectyourmonitor,
10/100/1000Mbpsnetwork,USBdevicesandaudiodevices.
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Display Configuration
Belowaresomeadditionalsettingsthatareavailableviathedisplayadapter
right-clickmenu.
Note: The settings available in this right-click menu may vary depending on your
operating system.
DisplayLink
Manager
OpenstheAboutDisplayLinkManagerbox,whichdisplaysthecurrent
versionnumber.
Checkfor
Updates
ConnectstotheInternet,checksfornewerversionsoftheDisplayLink
softwareanddownloadsthemifavailable.
USB3.0
DualVideo
Dock
Providesamenuwithalistofsettingsforeachmonitorconnectedto
thedockingstation.
•Screen Resolution–Clickthisoptiontobringupalistofavailable
screenresolutionsfortheadd-onmonitor.Selectthedesired
resolutionfromthelist.
•Screen Rotation–Thissettingallowsyoutorotatethescreen
accordingtoyourdesiredorientation.
•Extend–Extendthedesktoptothecorrespondingmonitor.
•Extend To–Thissettingallowsyoutoselectthedirectiontowhich
toextendtheadd-onmonitor:Right,Left,Up,Down.
•Set as Main Monitor–Thissettingallowsyoutomaketheadd-on
monitortheprimarydisplay.
•Notebook Monitor Off–Thissettingappearsonlaptopcomputers
onlyandallowsyoutoturnoffthelaptopmonitor,leavingonlythe
add-onmonitordisplayed.
•Mirror–Thissettingallowsyoutomirrorthevideooftheprimary
displaytoyouradd-onmonitorsothatthesamethingisdisplayed
onbothscreens.
•Off–Thissettingturnsofftheadd-onmonitor.
•Optimize for Video–Whenplayingvideocontentonanadd-on
monitor,thissettingcanhelptoimproveplaybackperformance.
Note: Text may appear less clear when this is enabled.
•Fit to TV–WhenusingyourdisplayadaptertoconnectaTVtoyour
computer,thedesktopmaynotalwayscompletelyappearonthe
screen.Thissettingcanbeusedtoadjustthepicturetodisplay
properly.
AudioSetup Opensyourcomputer’ssoundsettingsscreen.
VideoSetup Opensyourcomputer’sdisplaysettingsscreen.
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8
Display Configuration
Inadditiontothedisplayadapterright-clickmenu,WindowsVistaand7
userscanpresstheWindowskey
andPkey
P
atthesametimetopull
upthemenubelow,whichquicklyallowsyoutoswitchthedisplaysettings.
Note: Only Mirror mode is supported under Windows Vista Display Driver Model
(WDDM) mode. In addition, the Aero Experience (Flip 3D effect) will be disabled under
Windows Vista Display Driver Model (WDDM) mode as long as the display adapter is
connected.
Extending Video to the Add-On Display
Toextendthevideooftheprimarymonitortotheadd-onmonitor,followthe
stepsbelow:
1
Openyourcomputer’sDisplaySettingspage.
2
Selectthemonitoriconthatrepresentstheadd-ondisplayyouwishto
change,orchoosetheadd-ondisplayfromthedrop-downmenu.The
primarydisplayisalwaysicon1.
3
Onceyou’veselectedthemonitoriconfortheadd-ondisplay,check
thecheckboxtoextendvideoontothemonitor,orselecttheextension
optionfromthedrop-downlist.
4
DragthemonitoriconsintheDisplaySettingspagesothattheyare
positionedtoreplicatethelocationoftheactualdisplays.Forexample,
ifdisplay1isdirectlytotheleftofdisplay2,themonitoriconsshould
bepositionedthatway.Thisaffectswhichsideofthescreenthemouse
isallowedtomovetothenextdisplayfrom,andisthereforeessentialto
ensuresmoothmousemovementbetweendisplays.
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9
Display Configuration
5
ClicktheApplybuttontoactivatethechanges.Thecomputervideowill
nowbeextendedfromtheprimarydisplaytotheadd-ondisplay.
Note: When playing a DVD, it is recommended that you play the DVD on a monitor
connected to the computer via standard cabling and not an add-on monitor connected
via the docking station. If you need to play a DVD on an add-on monitor, you must
have a 2.0 GHz Dual Core CPU with 1GB of RAM, and the screen resolution must be
set to 800 x 600 with 32-bit color. DVD content can only be displayed on one add-on
monitor at a time.
Mirroring Video on the Add-On Display
Todisplaythesamethingonboththeprimaryandadd-ondisplay,followthe
stepsbelow:
1
Openyourcomputer’sDisplaySettingspage.
2
Selectthemonitoriconthatrepresentstheadd-ondisplayyouwishto
change,orchoosetheadd-ondisplayfromthedrop-downmenu.The
primarydisplayisalwaysicon1.
3
UnchecktheboxnexttoExtendthedesktopontothismonitor,orselect
theoptionfromthedrop-downmenutoduplicatethedisplay,andthen
clicktheapplybutton.
Note: In Mirror mode, the add-on display settings are limited by those of the primary
display. If the primary display only supports a resolution of 1280 x 1024, the add-on
monitor will be limited to a resolution of 1280 x 1024 or less.
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10
Display Configuration
Making the Add-On Display the Primary Display
Tomaketheadd-ondisplaytheprimarydisplayforthecomputer,followthe
stepsbelow:
1
Openyourcomputer’sDisplaySettingspage.
2
Selectthemonitoriconthatrepresentstheadd-ondisplayyouwishto
change,orchoosetheadd-ondisplayfromthedrop-downmenu.The
primarydisplayisalwaysicon1.
3
ChecktheboxnexttoThisismymainmonitorandclicktheApply
buttontomaketheadd-ondisplaytheprimarydisplayforthecomputer.
Note:
• Somecomputersrequireyoutounselecttheoriginalprimarydisplaybeforesettinga
new primary display.
• Onceitissetastheprimarydisplay,theadd-ondisplaywillcontinuetobethe
primary display as long as it is connected to the computer. Once it is disconnected,
the primary display will default back to the monitor connected to the computer via
standard cable.
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11
Troubleshooting
Q: Why is the display on the add-on monitor blank?
A:IfthemonitorpowerLEDisGreen,waitamomentforthemonitorto
displaythevideo,asitmaytakesometimeforthevideotobedisplayed
ontheadd-onmonitor.Ifafterafewminutesthevideodoesnotdisplay,
restartyourcomputer.Also,makesurethecomputerisnotinstandbyor
hibernationmode,whichwillcausetheadd-onmonitortobeblank.
IfthemonitorpowerLEDisRed,checkiftheconnectionisproperly
made.Iftheconnectionisneandtheproblemstillexists,uninstallthe
driver,unplugtheadapterandreinstallthedriver.
Q: Why is the add-on monitor flickering?
A:Thisisusuallycausedbyalowrefreshrate.WheninMirrormode,
increasetherefreshrateofthemainmonitor.Thiswillinturnincreasethe
refreshrateoftheadd-onmonitor,whichshouldstoptheickering.When
inExtendedmode,increasetherefreshrateoftheadd-onmonitor.
Q: When I play an MPEG file by Windows Media Player on the
extended monitor, why does the display become abnormal when I
switch it to full screen mode?
A:IfyouareoperatingWindowsXPSP1,upgradingtoSP2willsolvethis
problem.
Q: Why doesn’t the video display properly when in Full-Screen mode?
A: Trythefollowingtipstoimprovethesmoothnessofthemovieplayback:
• Reducetheresolutionofthedisplayto640x480or800x600.
• UsetheadapterinExtendedmode.
• TerminateanyotherCPUintensiveapplicationsrunningonthe
computer.
• AssomemediaplayersrequireDirectXhardwaresupporttocorrectly
operate,tryadifferentmediaplayerwhichrequireslessDirectX
support.
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• Dragthemediaplayertotheadd-onscreenandclosetheplayer.
Restarttheplayeranditshouldopenontheadd-onmonitor.Nowtry
playingthemedialeagain.
• Tryreducingthehardwareaccelerationleveloftheprimarydisplay
(NOTtheadd-onmonitor)tolevels1,2or3andrestartingthemedia
player.Thehardwareaccelerationcanbefoundbyright-clickingon
yourdesktopandclicking“Properties>Settings>Advanced>
Troubleshoot.”
• Thevideoplaybackmaybeunusualwhentheadd-onmonitoris
mirroringtheprimarydisplayandthereisanotherextendedscreen
connectedtothecomputer.Theextendedscreenmustbedisabled
beforethecontentwillbecorrectlyclonedtotheadd-onmonitor.
Q: In Extended mode, why does the add-on monitor have a black
border around the desktop?
A:Thishappenswhentheresolutionusedbytheadd-onmonitorislarger
thantheresolutionusedbytheprimarymonitor.Tosolvethisproblem,
conguretheadd-onmonitortousethesameresolutionastheprimary
monitor.
Q: In Extended mode, why does the cursor disappear?
A:Ifyou’reinExtendedmodebuthavenotyetconnectedtheadd-on
monitor,thedesktopwillstillpantotheadd-onmonitor.It’spossiblethat
yourcursorhasmovedtotheextendeddesktopandisnolongervisible
ontheprimarydisplay.Whenthisoccurs,trythefollowing:
• Connecttheadd-onmonitortothedockingstation.Youshouldbeable
toseethemousecursoroncethecomputerscreenisdisplayed.
• Moveyourmousetotryanddragthecursorbackontotheprimary
monitor.
• Unplugthedockingstationfromthecomputertorestorethecursor.
Troubleshooting
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13
Specifications
Feature Specification
SourceConnector USBAMale(viatheincludedUSBcable)
DisplayConnector DVI-IFemale,HDMIFemale
GigabitEthernet
Connector
RJ45Female
USB3.0HubPorts 2xUSBAFemale
USB2.0HubPorts 4xUSBAFemale
AudioPorts 2x3.5mmMini-StereoAudio
RAM 1GBRAM
Power
Consumption
OperatingPower:14.43W
SuspendModePower:1.95W
Supported
OperatingSystems
WindowsXP(32-bit),Vista(32-and64-bit),
7(32-and64-bit),8(32-and64-bit)and
8.1(32-and64-bit)
SupportedVideo
Resolutions
(Note: Interlaced
and reduced blanking
modes are not sup-
ported)
Resolution
16-Bit
Refresh Rate
32-Bit
Refresh Rate
640x480 60,72,75,85 60,72,75,85
800x600 56,60,72,75,85 56,60,72,75,85
1024x768 60,70,75,85 60,70,75,85
1280x720(720p) 60 60
1280x768 60,75,85 60,75,85
1280x800 60 60
1280x1024 60,75,85 60,75
1366x768 60 60
1400x1050 60,75,85 60,75,85
1600x1200 60 60
1680x1050 60 60
1920x1080
(1080p)
60 60
1920x1200 60 60
2048x1152 60 60
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14
Warranty and Warranty Registration
1-Year Limited Warranty
TrippLitewarrantsitsproductstobefreefromdefectsinmaterialsandworkmanshipfora1-year
periodfromthedateofretailpurchasebyenduser.
TrippLite’sobligationunderthiswarrantyislimitedtorepairingorreplacing(atitssoleoption)any
suchdefectiveproducts.ToobtainserviceunderthiswarrantyyoumustobtainaReturnedMaterial
Authorization(RMA)numberfromTrippLiteoranauthorizedTrippLiteservicecenter.Productsmust
bereturnedtoTrippLiteoranauthorizedTrippLiteservicecenterwithtransportationchargesprepaid
andmustbeaccompaniedbyabriefdescriptionoftheproblemencounteredandproofofdateand
placeofpurchase.Thiswarrantydoesnotapplytoequipmentwhichhasbeendamagedbyaccident,
negligenceormisapplicationorhasbeenalteredormodiedinanyway,includingopeningofthe
unit’scasingforanyreason.Thiswarrantyappliesonlytotheoriginalpurchaserwhomusthave
properlyregisteredtheproductwithin10daysofretailpurchase.
EXCEPTASPROVIDEDHEREIN,TRIPPLITEMAKESNOWARRANTIES,EXPRESSORIMPLIED,
INCLUDINGWARRANTIESOFMERCHANTABILITYANDFITNESSFORAPARTICULARPURPOSE.Some
statesdonotpermitlimitationorexclusionofimpliedwarranties;therefore,theaforesaidlimitation(s)
orexclusion(s)maynotapplytothepurchaser.
EXCEPTASPROVIDEDABOVE,INNOEVENTWILLTRIPPLITEBELIABLEFORDIRECT,INDIRECT,
SPECIAL,INCIDENTALORCONSEQUENTIALDAMAGESARISINGOUTOFTHEUSEOFTHISPRODUCT,
EVENIFADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGE.Specically,TrippLiteisnotliableforany
costs,suchaslostprotsorrevenue,lossofequipment,lossofuseofequipment,lossofsoftware,
lossofdata,costsofsubstitutes,claimsbythirdparties,orotherwise.
Warranty Registration
Visitwww.tripplite.com/warrantytoregisterthewarrantyofyournewTrippLiteproduct.You’llbe
automaticallyenteredintoadrawingforachancetowinaFREETrippLiteproduct!*
*Nopurchasenecessary.Voidwhereprohibited.Somerestrictionsapply.Seewebsitefordetails.
Warning!
Useofthisequipmentinlifesupportapplicationswherefailureofthisequipmentcanreasonably
beexpectedtocausethefailureofthelifesupportequipmentortosignicantlyaffectitssafety
oreffectivenessisnotrecommended.Donotusethisequipmentinthepresenceofaammable
anestheticmixturewithair,oxygenornitrousoxide.
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15
Warranty and Warranty Registration
FCC Notice, Class B
Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwo
conditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptany
interferencereceived,includinginterferencethatmaycauseundesiredoperation.
Note:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,usesandcan
radiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,may
causeharmfulinterferencetoradiocommunications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmfulinterferencetoradio
ortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiveris
connected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
AnychangesormodicationstothisequipmentnotexpresslyapprovedbyTrippLitecouldvoidthe
user’sauthoritytooperatethisequipment.
WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)
UndertheWasteElectricalandElectronicEquipment(WEEE)Directiveandimplementing
regulations,whencustomersbuynewelectricalandelectronicequipmentfromTrippLite
theyareentitledto:
•Sendoldequipmentforrecyclingonaone-for-one,like-for-likebasis(thisvaries
dependingonthecountry)
•Sendthenewequipmentbackforrecyclingwhenthisultimatelybecomeswaste
TrippLitefollowsapolicyofcontinuousimprovement.Productspecicationsaresubjecttochange
withoutnotice.
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16
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
14-02-073•93-330A_revA
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