TROUBLESHOOTING:
Q1) Can I connect the Speakerphone to a USB hub?
A1) When connecting this product, please connect directly to the USB port of the PC body.
Q2) Even though this product is connected, there is no sound from this product, but the sound comes
out from the "PC Speaker". Or, I cannot input voice.
A2) "Speaker of the PC body" is set to the speaker given priority in the setting of the PC, and another
device is set to the microphone. Please change set to give priority to this product
referring to " Setting of OS"
Q3) If you try to listen to music with a computer speaker while this product is connected, a sound is
emitted from this product.
A3) Please refer to " Setting of OS" and set the speaker given priority in the setting of PC to "Speaker
of PC". Or unplug the cable from your computer. It will switch automatically.
Q4) I want to play the sound of Skype calls from this product and the music from the speakers of the
PC.
A4) Refer to "7. Setting of OS" and set the speaker given priority in the setting of PC to "Speaker of PC".
In addition, "Tool" → "Settings" → "Audio Settings" → "Speakers" of Skype
is set to "CONEXANT USB AUDIO".
Q5) Microphone volume is low when making a Skype call.
A5) Please adjust the volume by unchecking “□ Adjust microphone settings automatically” under
“Tools” → “Settings” → “Audio Settings” on Skype.
Q6) Microphone volume is low.
A6) The volume of the microphone may be small depending on the type of computer and the initial
settings. In that case, adjust the microphone volume and set "AGC".
Example) In the case of Windows 10 · 8.1 · 8 · 7 · Vista · XP
(1) Click "Control Panel" from the "Start" button.
※ For Windows 8 or later, move the cursor to the lower left corner of the screen, right-click, select "Control
Panel" from the menu, and click "Hardware and Sound". Or, click
"Start", select "Windows System Tools" from the displayed list of applications, and click "Hardware and Sound"
in "Control Panel".
(2) Click "Sound".
(3) Click the "Recording" tab and double-click "CONEXANT USB AUDIO" to display "Microphone
Properties".
(4) Click the "Level" tab.
(5) Slide the volume bar of the "microphone" and set it to 80-90.
※ If the volume at this time is muted, please cancel it.
※ If it is sufficient to increase the volume, the setting from (6) is unnecessary.
(6) As above, click the "Recording" tab and double-click "CONEXANT USB AUDIO" to display
"Microphone Properties"
(7) Click the "Custom" tab, check "AGC" and click "OK".
* If the volume is too loud, adjust the volume bar in (5) to an optimal level.
(8) Click "OK" to close the control panel.
Q7) There is environmental noise.
A7) If the other party hears this environmental noise, try to keep this product away from noise sources
(under the heat radiation fan and cooler of the PC and projector).
Warranty provision:
1) We guarantee the quality only when used in normal condition within the warranty period. If there is
a failure within the warranty period, we will repair it free of charge according to our company's
prescribed method
, attach the
warranty to the
product and s
end e
-mail to [email protected] 2) In the following cases, repair will be chargeable even within the warranty period.
1. If you cannot present the warranty (Proof of where / when you purchase the product)
2. If the cause of failure is careless handling.
3. If the cause of the failure is due to a shock during transportation or movement by the customer.
4. In the case of catastrophe or failure or damage due to pollution, abnormal voltage or other
external factors.
5. When purchased by transfer, second-hand sale, auction, resale, etc.
3) If it is determined that the customer has made a modification or repair, the repair within the
warranty period cannot be accepted.
4) We cannot compensate for loss or damage to data or programs that occurred while using this
product.
5) You will be responsible for any costs incurred when mailing or bringing your order for repair.
6) The warranty certificate will not be issued again, so please keep it in a safe place.