Lenovo ThinkPad X1 Gen 2 User manual

Type
User manual
X1Tablet/TabletGen2
HardwareMaintenanceManual
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation
underAppendixA“Notices”onpage91.
ThirdEdition(June2017)
©CopyrightLenovo2017.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSAcontract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.
Contents
Aboutthismanual...........iii
Chapter1.Safetyinformation......1
Generalsafety................1
Electricalsafety...............1
Safetyinspectionguide............3
Handlingdevicesthataresensitivetoelectrostatic
discharge..................3
Groundingrequirements............4
Safetynotices(multilingualtranslations)......4
Chapter2.Importantservice
information..............19
StrategyforreplacingFRUs.........19
Importantnoticeforreplacingasystem
board................19
Howtouseerrormessage........20
StrategyforreplacingFRUsforCTO,specialbid
model,andstandardmodels.........20
Productdefinition............20
FRUidentification............20
Chapter3.Generalcheckout.....23
Whattodofirst..............23
Checkoutguide..............24
LenovoCompanion...........24
Quicktestprograms...........24
UEFIdiagnosticprogram.........25
Bootablediagnosticprograms.......25
Powersystemcheckout...........26
Checkingthebuilt-inbattery.......26
Checkingtheoperationalcharging.....27
Checkingthecoin-cellbattery.......27
Checkingtheacpoweradapter......27
Chapter4.Relatedservice
information..............29
Windowsrecoveryapps...........29
Resettingyourtablet..........29
Recoveringyouroperatingsystemifthe
Windows10operatingsystemfailstostart..29
CreatingandusingarecoveryUSBdrive..29
LenovofactoryrecoveryUSBkey.......30
Usingpasswords..............31
Symptom-to-FRUindex...........31
Errorcodes..............32
Beeperrors..............33
Intermittentproblems..........34
Undeterminedproblems.........34
Chapter5.Locations.........37
Locatingtabletcontrols,connectors,and
indicators.................37
LocatingFRUsandCRUs..........39
MajorFRUs..............40
Otherparts..............42
Connectorandcableguide........42
LookingupFRUinformation.........48
Chapter6.FRUreplacement
notices................49
Screwnotices...............49
Retainingserialnumbers...........50
Chapter7.Removingorreplacinga
FRU..................51
Generalguidelines.............51
Beforeservicingthetablet..........52
Disablingthebuilt-inbattery.......52
RemovingtheSIMcard,SDcard,andBase
Module................52
1010SIMcardcover............54
1020Backcoverassembly..........55
1030Coin-cellbattery............60
1040ThinkLEDlight............61
1050NFCcard,NFC-cardcable,andNFCantenna
assembly(forThinkPadX1Tablet).......62
1060Wireless-WANcard..........64
1070M.2solid-statedriveandsolid-state-drive
mylar..................66
1080Touchcontrollercardcable.......68
1090Infraredcameracardandinfraredcamera
cable..................69
1110Speakerassembly...........71
1120MiniDisplayPortbracket........72
1130USB-connectorbracket.........73
1140POGOcardandPOGO-cardcable....74
1150LCDcable..............76
1160Built-inbattery............77
1170Cameracable,cameracard,front-facing
cameramodule,andrear-facingcameramodule.79
1180Audiocardandaudio-cardcable.....81
1190Thermalmodule............81
1210Systemboard.............83
1211Innerframeleftandinnerframeright....85
1212Fingerprint-readermodule........86
©CopyrightLenovo2017
i
1213Antennakit..............86
1214WiGigantennaassemblyandthermalspread
sheetforWiGigantennaassembly.......88
1215LCDmodule.............89
AppendixA.Notices..........91
Electronicemissionnotices..........92
Trademarks................92
AppendixB.Abbreviationand
acronymtable.............93
iiX1Tablet/TabletGen2HardwareMaintenanceManual
Aboutthismanual
ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad
®
products.
Machine
Machinetype(MT)
ThinkPadX1Tablet
20GGand20GH
ThinkPadX1T abletGen220JBand20JC
Important:
ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use
thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety
information”onpage1
andChapter2“Importantserviceinformation”onpage19.
©CopyrightLenovo2017
iii
ivX1Tablet/TabletGen2HardwareMaintenanceManual
Chapter1.Safetyinformation
Thischapterpresentsfollowingsafetyinformationthatyoushouldbefamiliarwithbeforeyouservice
aThinkPadtabletcomputer.
“Generalsafety”onpage1
“Electricalsafety”onpage1
“Safetyinspectionguide”onpage3
“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3
“Groundingrequirements”onpage4
“Safetynotices(multilingualtranslations)”onpage4
Generalsafety
Followtheserulestoensuregeneralsafety:
Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
Whenliftinganyheavyobject:
1.Makesurethatyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat
youthinkistooheavyforyou.
Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare
notinahazardousposition.
Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.
Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.
Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Attention:Metalobjectsaregoodelectricalconductors.
Wearsafetyglasseswhenyouareworkinginconditionsthatmightbehazardoustoyoureyes.The
conditionsincludehammering,drilling,soldering,cuttingwire,attachingsprings,usingsolvents,and
soon.
Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.
Reinstallotherpartsthatyouhaveremoved.
Electricalsafety
Observethefollowingruleswhenworkingonelectricalequipment.
©CopyrightLenovo2017
1
Important:
Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial
thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.
Manycustomershave,neartheirequipment,rubberfloormatsthatcontainsmallconductivefibersto
decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.
Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchordisconnectthepowercordquickly.
Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
Disconnectallpowerbefore:
Performingamechanicalinspection
Workingnearpowersupplies
Removingorinstallingmainunits
Beforeyoustarttoworkonthemachine,disconnectthepowercord.Ifyoucannotunplugit,poweroff
thewallboxthatsuppliespowertothemachine,andlockthewallboxintheoffposition.
Ifyouworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.
Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metalfloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.
Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
Donotusewornorbrokentoolsandtesters.
Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
Powersupplyunits
Pumps
Motorgenerators
Similarunitstolistedabove
Thispracticeensurescorrectgroundingoftheunits.
Ifanelectricalaccidentoccurs:
Usecaution;donotbecomeavictimyourself.
Switchoffpower.
Sendanotherpersontogetmedicalaid.
2X1Tablet/TabletGen2HardwareMaintenanceManual
Safetyinspectionguide
Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)
Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor
Mechanicalhazards,suchaslooseormissinghardware
Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroffandthepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Turnoffthetablet.
3.Disablethebuilt-inbattery.Fortheinstructiononhowtodisablethebuilt-inbattery,see“Disablingthe
built-inbattery”onpage52
.
4.Disconnectthepowercord.
5.Checkthepowercordforthefollowing:
a.Makesurethatathird-wiregroundconnectorisingoodcondition.Useametertomeasurethe
third-wiregroundcontinuity.Ensurethatthecontinuitybetweentheexternalgroundpinandthe
framegroundis0.1ohmorless.
b.Thepowercordisthetypespecifiedinthepartslist.
c.Insulationisnotfrayedorworn.
6.RemovetheLCDmoduleassembly.
7.Checkforcrackedorbulgingbuilt-inbatteries.
8.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.
9.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage.
10.Checkforworn,frayed,orpinchedcables.
11.Checkthatthebuilt-inbatteryfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Handlingdevicesthataresensitivetoelectrostaticdischarge
Anytabletpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthecharge.Sothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.
Chapter1.Safetyinformation3
Notes:
1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
Avoidcontactwithotherpeople.
Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap.
Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.
Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement.
Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor
referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.
Usetheroundgroundprongoftheacplugonac-operatedtablets.
Groundingrequirements
Electricalgroundingofthetabletisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.
Safetynotices(multilingualtranslations)
Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:
English
Arabic
BrazilianPortuguese
French
German
Hebrew
Japanese
Korean
Spanish
T raditionalChinese
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Lenovo ThinkPad X1 Gen 2 User manual

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