Lenovo ThinkPad X1 Gen 2 User manual

X1Tablet/TabletGen2

HardwareMaintenanceManual

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation

underAppendixA“Notices”onpage91.

ThirdEdition(June2017)

©CopyrightLenovo2017.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices

Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.

GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............1

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Chapter2.Importantservice

information..............19

StrategyforreplacingFRUs.........19

Importantnoticeforreplacingasystem

board................19

Howtouseerrormessage........20

StrategyforreplacingFRUsforCTO,specialbid

model,andstandardmodels.........20

Productdeﬁnition............20

FRUidentiﬁcation............20

Chapter3.Generalcheckout.....23

Whattodoﬁrst..............23

Checkoutguide..............24

LenovoCompanion...........24

Quicktestprograms...........24

UEFIdiagnosticprogram.........25

Bootablediagnosticprograms.......25

Powersystemcheckout...........26

Checkingthebuilt-inbattery.......26

Checkingtheoperationalcharging.....27

Checkingthecoin-cellbattery.......27

Checkingtheacpoweradapter......27

Chapter4.Relatedservice

information..............29

Windowsrecoveryapps...........29

Resettingyourtablet..........29

Recoveringyouroperatingsystemifthe

Windows10operatingsystemfailstostart..29

CreatingandusingarecoveryUSBdrive..29

LenovofactoryrecoveryUSBkey.......30

Usingpasswords..............31

Symptom-to-FRUindex...........31

Errorcodes..............32

Beeperrors..............33

Intermittentproblems..........34

Undeterminedproblems.........34

Chapter5.Locations.........37

Locatingtabletcontrols,connectors,and

indicators.................37

LocatingFRUsandCRUs..........39

MajorFRUs..............40

Otherparts..............42

Connectorandcableguide........42

LookingupFRUinformation.........48

Chapter6.FRUreplacement

notices................49

Screwnotices...............49

Retainingserialnumbers...........50

Chapter7.Removingorreplacinga

FRU..................51

Generalguidelines.............51

Beforeservicingthetablet..........52

Disablingthebuilt-inbattery.......52

RemovingtheSIMcard,SDcard,andBase

Module................52

1010SIMcardcover............54

1020Backcoverassembly..........55

1030Coin-cellbattery............60

1040ThinkLEDlight............61

1050NFCcard,NFC-cardcable,andNFCantenna

assembly(forThinkPadX1Tablet).......62

1060Wireless-WANcard..........64

1070M.2solid-statedriveandsolid-state-drive

mylar..................66

1080Touchcontrollercardcable.......68

1090Infraredcameracardandinfraredcamera

cable..................69

1110Speakerassembly...........71

1120MiniDisplayPortbracket........72

1130USB-connectorbracket.........73

1140POGOcardandPOGO-cardcable....74

1150LCDcable..............76

1160Built-inbattery............77

1170Cameracable,cameracard,front-facing

cameramodule,andrear-facingcameramodule.79

1180Audiocardandaudio-cardcable.....81

1190Thermalmodule............81

1210Systemboard.............83

1211Innerframeleftandinnerframeright....85

1212Fingerprint-readermodule........86

©CopyrightLenovo2017

i

1213Antennakit..............86

1214WiGigantennaassemblyandthermalspread

sheetforWiGigantennaassembly.......88

1215LCDmodule.............89

AppendixA.Notices..........91

Electronicemissionnotices..........92

Trademarks................92

AppendixB.Abbreviationand

acronymtable.............93

iiX1Tablet/TabletGen2HardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

®

products.

Machine

Machinetype(MT)

ThinkPadX1Tablet

20GGand20GH

ThinkPadX1T abletGen220JBand20JC

Important:

•ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use

thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

•BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety

information”onpage1

andChapter2“Importantserviceinformation”onpage19.

©CopyrightLenovo2017

iii

ivX1Tablet/TabletGen2HardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyoushouldbefamiliarwithbeforeyouservice

aThinkPadtabletcomputer.

•“Generalsafety”onpage1

•“Electricalsafety”onpage1

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe

musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare

notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing

themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour

sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8

centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouareworkinginconditionsthatmightbehazardoustoyoureyes.The

conditionsincludehammering,drilling,soldering,cuttingwire,attachingsprings,usingsolvents,and

soon.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice

thatiswornordefective.

•Reinstallotherpartsthatyouhaveremoved.

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

©CopyrightLenovo2017

1

Important:

•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial

thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

•Manycustomershave,neartheirequipment,rubberﬂoormatsthatcontainsmallconductiveﬁbersto

decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical

accidentoccurs,youcanthenoperatetheswitchordisconnectthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:

–Performingamechanicalinspection

–Workingnearpowersupplies

–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,disconnectthepowercord.Ifyoucannotunplugit,poweroff

thewallboxthatsuppliespowertothemachine,andlockthewallboxintheoffposition.

•Ifyouworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove

rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metalﬂoorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese

precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring

highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistﬂoors,

nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereﬂectivesurfaceofaplasticdentalmirror.Thesurfaceis

conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating

placesinamachine:

–Powersupplyunits

–Pumps

–Motorgenerators

–Similarunitstolistedabove

Thispracticeensurescorrectgroundingoftheunits.

•Ifanelectricalaccidentoccurs:

–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

–Sendanotherpersontogetmedicalaid.

2X1Tablet/TabletGen2HardwareMaintenanceManual

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach

machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians

frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential

safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand

whetheryoucancontinuewithoutﬁrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal

electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning

ofeveryservicetask.Beginthecheckswiththepoweroffandthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Turnoffthetablet.

3.Disablethebuilt-inbattery.Fortheinstructiononhowtodisablethebuilt-inbattery,see“Disablingthe

built-inbattery”onpage52

.

4.Disconnectthepowercord.

5.Checkthepowercordforthefollowing:

a.Makesurethatathird-wiregroundconnectorisingoodcondition.Useametertomeasurethe

third-wiregroundcontinuity.Ensurethatthecontinuitybetweentheexternalgroundpinandthe

framegroundis0.1ohmorless.

b.Thepowercordisthetypespeciﬁedinthepartslist.

c.Insulationisnotfrayedorworn.

6.RemovetheLCDmoduleassembly.

7.Checkforcrackedorbulgingbuilt-inbatteries.

8.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany

non-ThinkPadalterations.

9.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalﬁlings,contamination,wateror

otherliquids,orsignsofﬁreorsmokedamage.

10.Checkforworn,frayed,orpinchedcables.

11.Checkthatthebuilt-inbatteryfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anytabletpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto

electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.

ProtectagainstESDdamagebyequalizingthecharge.Sothatthemachine,thepart,theworkmat,andthe

personhandlingthepartareallatthesamecharge.

Chapter1.Safetyinformation3

Notes:

1.Useproduct-speciﬁcESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertiﬁed(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven

whenyouarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen

handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespeciﬁc

servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedtablets.

Groundingrequirements

Electricalgroundingofthetabletisrequiredforoperatorsafetyandcorrectsystemfunction.Proper

groundingoftheelectricaloutletcanbeveriﬁedbyacertiﬁedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

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Lenovo ThinkPad X1 Gen 2 User manual

Lenovo ThinkPad X1 Gen 2 User manual

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