Lenovo ThinkPad 10 Hardware Maintenance Manual

HardwareMaintenanceManual

ThinkPad10

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation

underAppendixA“Notices”onpage75.

FirstEdition(May2014)

©CopyrightLenovo2014.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration

“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............1

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Chapter2.Importantservice

information..............19

StrategyforreplacingFRUs.........19

Importantnoticeforreplacingasystem

board................19

StrategyforreplacingFRUsforCTO,specialbid

model,andstandardmodels.........20

Productdeﬁnition............20

FRUidentiﬁcation............20

Chapter3.Generalcheckout.....23

Whattodoﬁrst..............23

Checkoutguide..............24

Powersystemcheckout...........24

Checkingthebuilt-inbatteryandoperational

charging...............24

Checkingtheacpoweradapter......25

Chapter4.Relatedservice

information..............27

Recoveryoverview.............27

Refreshingyourtablet..........27

Resettingyourtablettothefactorydefault

settings................27

Usingtheadvancedstartupoptions....28

RecoveringyouroperatingsystemifWindows

8.1failstostart.............28

Creatingandusingrecoverymedia.....28

Supervisorpassword............29

Symptom-to-FRUindex...........30

Numericerrorcodes..........31

Intermittentproblems..........31

Undeterminedproblems.........32

Chapter5.Locations.........33

Locatingtabletcontrols,connectors,and

indicators.................33

LocatingFRUsandCRUs..........34

MajorFRUs..............35

Miscellaneouskitsandotherparts.....36

LookingupFRUinformation.........37

Chapter6.FRUreplacement

notices................39

Screwnotices...............39

Retainingserialnumbers...........40

Chapter7.Removingorreplacinga

FRU..................41

Generalguidelines.............41

Beforeservicingthetablet..........42

1010Backcoverassemblyandsmartcard

reader..................44

1020Rear-facingcamera..........52

1030Fingerprint-readercard.........52

1040Touch-sensorcable..........53

1050Docking-support-cardcable.......54

1060Digitizercable.............54

1070Docking-supportcard.........55

1080WirelessWANcard..........55

1090Camera-cardcable...........56

1100Cameracardandfront-facingcamera...57

1110Built-inbattery............58

1120DC-incardwithUSBconnector.....59

1130Speakersassembly..........60

1140NFCcardandNFCcable........62

1150Systemboard.............63

1160NFC-antennacable..........66

1170GPS-antennacable..........67

1180Wireless-WANantennaassembly.....68

1190Wireless-LANantennaassembly.....70

1200Basebracket.............72

1210DC-in-card-with-USB-connectorcableand

LCDmodule...............73

AppendixA.Notices..........75

Electronicemissionnotices..........76

Trademarks................76

AppendixB.Abbreviationand

acronymtable.............77

©CopyrightLenovo2014

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iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

®

products.

Machine

Machinetype(MT)

ThinkPad10

20C1and20C3

Important:

•ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use

thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

•BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety

information”onpage1

andChapter2“Importantserviceinformation”onpage19.

©CopyrightLenovo2014

iii

ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice

aThinkPadtabletcomputer.

•“Generalsafety”onpage1

•“Electricalsafety”onpage1

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe

musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare

notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing

themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour

sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8

centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using

solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice

thatiswornordefective.

•Reinstallotherpartsthatyouhaveremoved.

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:

©CopyrightLenovo2014

1

•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial

thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

•Manycustomershave,neartheirequipment,rubberﬂoormatsthatcontainsmallconductiveﬁbersto

decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical

accidentoccurs,youcanthenoperatetheswitchordisconnectthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:

–Performingamechanicalinspection

–Workingnearpowersupplies

–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,disconnectthepowercord.Ifyoucannotunplugit,poweroff

thewallboxthatsuppliespowertothemachine,andlockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove

rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metalﬂoorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese

precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring

highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistﬂoors,

nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereﬂectivesurfaceofaplasticdentalmirror.Thesurfaceis

conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating

placesinamachine:

–Powersupplyunits

–Pumps

–Motorgenerators

–Similarunitstolistedabove

Thispracticeensurescorrectgroundingoftheunits.

•Ifanelectricalaccidentoccurs:

–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

–Sendanotherpersontogetmedicalaid.

2HardwareMaintenanceManual

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach

machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians

frominjury.Thisguideaddressesonlythoseitems.Y oushouldusegoodjudgmenttoidentifypotential

safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand

whetheryoucancontinuewithoutﬁrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal

electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning

ofeveryservicetask.Beginthecheckswiththepoweroffandthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Turnoffthetablet.

3.Disconnectthepowersupplyofthebuilt-inbatterybypressingtheemergencyresetbuttoninsidethe

emergencyresetholeusingastraightenedpaperclip.

4.Disconnectthepowercord.

5.Checkthepowercordforthefollowing:

a.Makesurethatathird-wiregroundconnectorisingoodcondition.Useametertomeasurethe

third-wiregroundcontinuity,andmakesurethatthecontinuitybetweentheexternalgroundpinand

theframegroundis0.1ohmorless.

b.Thepowercordisthetypespeciﬁedinthepartslist.

c.Insulationisnotfrayedorworn.

6.RemovetheLCDmoduleassembly.

7.Checkforcrackedorbulgingbuilt-inbatteries.

8.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany

non-ThinkPadalterations.

9.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalﬁlings,contamination,wateror

otherliquids,orsignsofﬁreorsmokedamage.

10.Checkforworn,frayed,orpinchedcables.

11.Checkthatthebuilt-inbatteryfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anytabletpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto

electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.

ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe

personhandlingthepartareallatthesamecharge.

Notes:

Chapter1.Safetyinformation3

1.Useproduct-speciﬁcESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertiﬁed(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven

whenyouarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen

handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespeciﬁc

servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedtablets.

Groundingrequirements

Electricalgroundingofthetabletisrequiredforoperatorsafetyandcorrectsystemfunction.Proper

groundingoftheelectricaloutletcanbeveriﬁedbyacertiﬁedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•TraditionalChinese

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Lenovo ThinkPad 10 Hardware Maintenance Manual

Lenovo ThinkPad 10 Hardware Maintenance Manual

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