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Zycoo G Series PRI VoIP Gateway Owner's manual

  • Hello, I have reviewed the user guide for the ZYCOO G-Series PRI VoIP Gateway, specifically the G401 model. This document provides detailed instructions for setting up, configuring, and managing the gateway, including its network settings, PRI status, and VoIP functionalities. I'm ready to answer any questions you may have about its features, installation, or usage.
  • What is the purpose of the G-Series PRI VoIP Gateway?
    How many channels does the G-Series PRI VoIP Gateway support?
    How can I manage the device?
    What protocols are supported by this device?
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Contents
1. Preface ...................................................................................................................1
1.1 Audience ........................................................................................................... 1
1.2 Revision History ................................................................................................ 1
2. Overview ................................................................................................................2
2.1 Product Overview ..............................................................................................2
2.2 Product Main Features ......................................................................................2
2.3 Product Specifications .......................................................................................2
3. Getting Started ......................................................................................................4
3.1 Hardware Installation ........................................................................................ 4
3.2 Accessing the Web GUI .................................................................................... 4
4. Dashboard ............................................................................................................. 6
4.1 Monitor .............................................................................................................. 6
4.2 PRI Status ......................................................................................................... 7
5. Gateway ................................................................................................................. 9
5.1 VoIP Trunk ........................................................................................................ 9
5.2 PRI Settings .................................................................................................... 12
5.3 VoIP Advanced ............................................................................................... 13
5.4 Advanced Settings .......................................................................................... 15
6. Network Settings ................................................................................................ 16
6.1 Network Profiles .............................................................................................. 16
7. Reports ................................................................................................................ 19
7.1 Call Logs ......................................................................................................... 19
7.2 System Logs ................................................................................................... 20
8. System ................................................................................................................. 21
8.1 Reboot & Reset ...............................................................................................21
8.2 Date and Time .................................................................................................22
8.3 Diagnostic ....................................................................................................... 23
8.4 Firmware Upgrade .......................................................................................... 25
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1. Preface
1.1 Audience
This manual is intended to provide clear operating instructions for those responsible for
configuring and managing the PRI VoIP Gateways. By carefully reading and consulting this
manual, to help the audience solve the setting and deployment issues of the PRI VoIP
Gateway.
1.2 Revision History
Document
Version
Applicable
Firmware Version
Update Content
Update
Date
1.0.0
4.0.4
Added operating instructions for
Firmware version v4.0.4.
2023.7
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2. Overview
2.1 Product Overview
ZYCOO G401 is a powerful enterprise-grade PRI Gateway designed to ensure reliable and
high-quality voice and data transmission through E1/T1 port.
G401 gateway utilizes the standard SIP protocol and is equipped with 1 E1/T1 port. It
complies with the Primary Rate Interface (PRI) standard, supporting 30 B-channels for voice
and data and 2 D-channels for signaling and control. G401 gateway seamlessly connects to
PBX and PSTN, offering an ideal solution for enterprises and organizations of various scales.
The simple deployment, user-friendly operation, and easy management features make the G-
Series an ideal choice for communication needs in enterprises.
2.2 Product Main Features
Compatibility with a wide range of analog phones, including support for message light
functionality.
Standard SIP protocol, ensuring compatibility with various PBX systems.
Support for multiple encodings, enabling adaptation to different network bandwidths and
ensuring optimal voice quality.
Easy and convenient management through a web interface, with the added benefit of SSH
configuration modification support.
The integration of the reliable and stable PJSIP library guarantees the gateway's reliability
and stability.
Seamless compatibility with Zycoo CooVox T-Series PBX systems, with the ability to
configure and manage the gateway remotely.
2.3 Product Specifications
G-Series PRI Gateway Specifications
G-Series PRI VoIP Gateway User Guide
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Digital Trunk
Port
Network Port
Power Input
Dimension
Communication
Protocol
Audio Codec
Management
Agreement
System
Management
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3. Getting Started
3.1 Hardware Installation
The hardware installation instructions for each device are described in detail in the paper
"Quick Installation Guide" in the device package. Please refer to the instructions in the
"Quick Installation Guide" to complete the hardware installation of the device. During the
installation process, please pay attention to the safety precautions to avoid unnecessary safety
problems during the installation process.
Note:
1.Please do not use a third party power adaptor to power the gateway device.
2.You may install the gateway device on desktop or mount it on to the rack.
3.If you are installing more than 1 PRI gateway devices in your local network please do not
use LAN port, as LAN port has a static IP “192.168.10.100” which may cause IP conflict.
3.2 Accessing the Web GUI
Access through IPPBX
You may use the CooVox T-Series IPPBX to scan, discover and access gateway devices.
As shown in the figure below, in the IPPBX management interface, click Addons -> Exbox -
> G2 Gateway in the navigation bar to access, as shown in the figure below.
Click the "Scan" button to start Auto Discovery all gateway devices in the same local
network and the discovered devices will be listed on this page. Once a device is successfully
discovered, clicking on its IP address in the IP column will redirect you to the gateway's Web
GUI.
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Note: Only by deploying the CooVox T-Series IPPBX and G-Series gateways in the same
local network, and configured with IP addresses within the same network segment, so they
can work together.
Access through browser
You may also access the PRI gateway Web GUI by specifying its IP address in the browser
address bar. It is recommended that users use the latest version of Google Chrome browser
to access.
When there is DHCP server in the network, the WAN port obtains dynamic IP address in
default. If the acquisition fails, the default WAN port IP address is: 192.168.1.101. LAN port’
s default IP address is: 192.168.10.100.
The login page as below figure, by clicking on the icon , you can switch the system
language. Enter the username and password, then click the "Login" button to access the
system.
Default login credentials:
Username: admin
Password: admin
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4. Dashboard
4.1 Monitor
After logging in, you will see the system information interface of the device, and you can
view the basic information of the device.
Or click Dashboard -> Monitor in the navigation bar to enter, as shown in the figure below.
Monitor
CPU: Display the current usage of the CPU.
Storage: Display the current usage of storage.
Memory: Display the current usage of memory.
Call Statistics: Statistics of the current day’s call type and number of call of
the device.
Current Calls: Get the number of calls currently in progress every 5 seconds.
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System Info
Model: The model of current device.
Device Name: The given name of current device.
WAN IP: WAN port IP address.
WAN MAC: WAN port MAC address.
LAN IP: LAN port IP address.
LAN MAC: LAN port MAC address.
Hardware Version: Hardware version number of current device.
Software Version: Software version number of current device.
Current time / Uptime: The system time of the device and how long the device has
been running continuously.
4.2 PRI Status
Click Dashboard -> PRI Status in the navigation bar to enter this page, and you can view
the status information of all PRI channels of the device, as shown in the figure below.
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PRI Status
Channel Number: Display the data channel number of the PRI module.
Channel In Alarm: Display the alarm status of channel.
Channel Status: Display the channel running status of the PRI module. Normal
operation status is shown in green, failure or call status is shown in red.
Call Status: Display different status of the line, such as Busy, Idle, Ring,
Inuse.
Channel Blocked: Display the block status of channel.
Channel Name: Display the channel name.
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5. Gateway
5.1 VoIP Trunk
Click Gateway-->VoIP Trunk to enter the SIP trunk configuration page, as shown in the
figure below. Click the Add button to create a new SIP trunk, typically, when creating a SIP
trunk, users only need to configure the authentication information in the "Basic Settings".
After successfully creating the SIP trunk, the registration status of the created SIP trunk can
be checked on this page.
Export and Import buttons are used to backup and upload the SIP trunk configuration files.
Click the "Edit" button on the right side of the trunk list to change the SIP trunk parameters.
Click the "Delete" button to delete the specified trunk settings.
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SIP Trunk Basic Settings
Enable: The SIP trunk will be active and usable only if it’s enabled.
Name：The name of this SIP trunk.
Authentication: If the server does not need to authenticate the user name and
password, you can disable the authentication option.
Type: Users can add VoIP trunks in server mode and client mode
according to their needs.
Server Address: Set the IP address of the SIP server.
Port: Set the port number of the SIP server.
User Name: The username of the SIP server.
Authenticated User: Optional authorization user for the SIP server.
Password: The password of the SIP server.
Authenticated Method: Refers to the authentication method used by the user.
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Contact Header Field: Indicate the contact information in the outbound call request.
Registration Timeout: Expiration time of registration in seconds.
Retry Interval: Once registration expired, retry interval is the number of
seconds system will wait before attempting to send another register request to the server.
Maximum No. of Retries: Define the maximum number of attempts the system can
make to register with the server, the registration will be abandoned after all failures.
Outbound Proxy Server:Set the IP address of the SIP server.
Outbound Proxy Server Port:Set the port number of the SIP server.
SIP Trunk Advanced Settings
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Client URI: Client SIP URI used when attempting outbound registration
(e.g. SIP:[email protected]:5060).
Transport Protocol: To set the VoIP trunk to use UDP, TCP or TLS as the transport
protocol, in most cases the providers use UDP as default transport protocol.
Server URI: SIP URI of the server to register against (e.g.
sip:sip.example.com:5060).
From User: Username to use in “From” header for sending outbound call
requests to this trunk.
AOR Contact: Address of records, it uses the same format as the client URI.
From Domain: Your service provider’s domain name.
Qualify: Qualify will cause the server sending SIP OPTIONS command
regularly to check that the device is still online.
RTP Timeout: RTP Timeout can be used to automatically hangup the call if
not RTP traffic is received within 60 (default) seconds.
Send PAI: Send the P Asserted Identity header. The P-Asserted-Identity
contains the caller id information for the call on the INVITE SIP packet.PAI and RPID
are mutually exclusive you can set one or the other but not both.
Send RPID: Send the Remote Party ID header. PAI and RPID are mutually
exclusive you can set one or the other but not both.
DTMF Mode: Used to inform the system how to detect the DTMF key press.
Choices are Inband, rfc4733, SIP info and Auto.
Available Codec: All available video codecs.
Selected Codec: The selected video encoding method.
5.2 PRI Settings
Click Gateway-->PRI Settings to to enter the E1/T1 configuration interface, as shown in the
figure below.
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PRI Settings
Route Trunk: Incoming or outgoing calls will be trunked to the corresponding
PBX through this setting.
Module Type: Select the module type as E1 or T1.
Clocking Source: Select local clock source or remote clock source.
Overlap Dial: This setting allows users to enter a complete telephone number
without waiting for the dial tone or prompt tone to end.
Signal: It needs to be complementary to the setting of the peer end,
NET corresponds to CPE, and CPE corresponds to NET.
Framing: It needs to be consistent with the setting of the peer.
Coding: It needs to be consistent with the setting of the peer.
CRC4: It needs to be consistent with the setting of the peer.
Pri Dial Plan: An option in the chan_dahdi driver, the default value is
unknown.
Pri Local Dial Plan: An option in the chan_dahdi driver, the default value is
unknown.
5.3 VoIP Advanced
Click Gateway-->VoIP Advanced to enter the VoIP settings interface, where you can
change settings such as SIP signaling, as shown in the figure below.
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SIP Settings
UDP Port: SIP over UDP service port. Port number can be changed here if
required.
TCP Port: Enable/disable global SIP TCP support. If you have enabled
TCP support of an extension, and the IP phone supports TCP protocol, then you can
register a SIP extension over TCP protocol.
TLC Port: Enable/disable global SIP TLS protocol support. If you have
enabled TLS support of an extension, and the IP phone supports TLS protocol, then you
can register a SIP extension over TLS protocol.
RTP Port Range: Refers to the port range used by the RTP voice stream. In
general, do not modify this parameter. Otherwise, there will be an issue of no sound on
the phone.
User Agent: Allows you to change the user agent string. The default user
agent string also contains the Asterisk version. If you don't want to expose this, change
the user agent string here.
Endpoint Identifier Order: The order by which endpoint identifiers are given priority.
DO NOT modify it under normal circumstances.
ToS (Type of Service) is a service type indicator for application layer packets. Asterisk
supports a wide range of service quality markings for signaling and media of various
application layer transport protocols. This capability allows for better control of data flow
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classification, ensuring transmission quality even in congested network conditions. In this
module, you can view the priority of voice packets, signaling packets, and video packets for
different protocols.
ToS
5.4 Advanced Settings
Click Gateway-->Advanced Settings to enter the PRI gateway advanced settings
configuration interface, as shown in the figure below.
Advanced Settings
Tone Zone: Select the signal tone standard of the country or region where
the device is located.
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Echo Cancellation：Select the echo cancellation algorithm including oslec and mg2.
6. Network Settings
6.1 Network Profiles
The gateway device has 2 network interfaces, WAN port can be configured as DHCP or
static IP mode, while LAN port can only be used in static IP mode.
By default, WAN is on DHCP mode, so it requires a DHCP server in your network. If the
acquisition fails, the user needs to manually set a static IP address. The factory default WAN
port static IP address is: 192.168.1.101, and the default LAN port static IP address is:
192.168.10.100. It is recommended to use the WAN port for setting.
Click Network Settings --> Network Profiles in the navigation bar to enter the network
configuration interface, as shown in the figure below.
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WAN Port Configuration
Network Mode: Set up the system to use a static IP address or obtain one
dynamically from the DHCP server. It is generally recommended to use a static IP
address.
IP Address: Set the static IP address of the WAN port, which can be a free
IP address in the local area network.
Netmask: Enter the subnet mask for the static IP address.
Gateway: Enter the default gateway of your LAN.
Primary DNS: Enter an effective primary DNS server address.
Alternative DNS: Enter an alternative DNS server address, when the primary
DNS fails, alternative DNS will be used.
LAN Port Configuration
IP Address: Set the static IP address of the LAN port.
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Netmask: Enter the subnet mask for the static IP address.
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