Digital Watchdog C3™ CMS User manual

User Manual

Before installing and using this product, please read this manual carefully.

Be sure to keep it handy for future reference.

CMS and Event Server Software

Table of Contents

1 Introduction .................................................................................................................................................... 4

1.1 C3™ CMS Pre-requisites ........................................................................................................................ 6

1.2 Verifying Video Recorders are Setup and Configured .................................................................... 6

2 Installing the C3™ CMS Software ................................................................................................................ 7

3 C3™ CMS Software Application ............................................................................................................... 11

3.1 Adding Passwords and User Permissions in the C3™ CMS Software ............................................ 15

3.2 Configuring the C3™ CMS Application ............................................................................................ 19

3.3 Registering or Importing Sites (Video Recorders) ............................................................................ 23

3.4 Site Navigation Controls...................................................................................................................... 28

3.5 Video Navigation Controls ................................................................................................................. 29

3.6 Viewing Live Video .............................................................................................................................. 35

3.7 Customizing Site Layouts ..................................................................................................................... 40

3.8 Exporting Video .................................................................................................................................... 42

3.9 C3™ CMS Logs ..................................................................................................................................... 45

4 C3EventServer Software Application ....................................................................................................... 47

4.1 Configuring the C3CMSEventServer Software ................................................................................. 48

4.2 Event Server Navigation Controls ...................................................................................................... 49

4.3 C3CMS ................................................................................................................................................... 50

4.4 Live Event .............................................................................................................................................. 50

4.5 Event Search......................................................................................................................................... 55

4.6 Backup .................................................................................................................................................. 56

4.7 Health Check ....................................................................................................................................... 59

4.8 Report .................................................................................................................................................... 64

5 Upgrading the C3™ CMS Software Application .................................................................................... 67

1 Introduction

The DW® Command, Control, and Communicate (C3) Central Management Software

(CMS) is a powerful and flexible remote monitoring software solution that allows users to view

up to 256 sites from a single dashboard as follows:

• C3™ CMS: Extensive tools are provided for viewing video recorders, registering or

importing sites, remote site management using Remote Setup, scheduling video

backups, viewing status and device logs, and customizing video views.

• C3™ CMS Event Server (Agent): The dashboard provides quick-link access to the

following functions:

o C3CMS

o Live Event

o Event Search

o Backup

o Health Check

o Report

C3™ CMS is supported by DW® video recorders (DVRs and NVRs) as follows:

• Full Compatibility: The following plus later models support full

compatibility:

o VMAX® A1 Plus™

o VMAX® IP Plus™

• Video Monitoring: The following legacy models only support C3™ CMS

video monitoring with limited functionality and will not be supported on

the Event Server:

o VMAX® A1™

 Live vide

 Playback video

 PTZ/UTC control

 Remote backup via the time-line

1.1 C3™ CMS Pre-requisites

Verify that the PC has the recommended specifications that are listed in the

tables before installing the C3™ CMS software:

Minimum System Requirement Table

Recommended System Requirement Table

OS

Windows® 10 Pro (64bit)

Channels

Up to 144 Channels

Up to 288 Channels

CPU

4

th

Intel® i5 3.7Ghz or

higher

4

th

Intel® i7 3.7Ghz or

higher

RAM

16GB (Windows®.

Linux®) 32GB (MAC®)

16GB (Windows®. Linux®)

32GB(MAC®)

Graphics card

NVIDIA® GTX 1050 or

comparable

NVIDIA® GTX 1080/RTX

2070 or comparable

1.2 Verifying Video Recorders are Setup and Configured

Any video recorders that will be remotely viewed with the C3™ CMS software

must be setup and configured. If this has not been completed, obtain the

appropriate installation and configuration documents from the DW® website for

detailed instructions:

www.Digital-Watchdog.com

Note: Video recorders can be modified by using the C3CMS Remote Function.

Platform

Windows®

MAC®

OS

Windows® 7 (64bit)

10.11 (El Capitan)

CPU

2

nd

Gen Intel® i3 MacBook® Pro 13"(2.4G)

Memory

4GB

8GB

Video

Intel® Built-In HD

Graphics

Intel® Iris

TM

Graphics

HDD

500GB~ 1TB

256GB~

Monitor Resolution 1920x1080 ~ 2880x1800 ~

Max Channels

32

2 Installing the C3™ CMS Software

Use the following procedure to install the software:

1. Use the DW® provided link to download the current version of the C3CMS Software.

Figure 1: Sample -- Obtaining C3CMS Software

2. Click Download. The C3CMS_PRO_SETUP_<number>.exe file is downloaded.

3. Double-click the C3CMS_PRO_SETUP_<number>.exe file to start the installation. The Do

you want to allow this app to make changes to your device? screen displays.

4. Click Yes. The Select Setup Language screen displays.

Figure 2: Select Setup Language

5. Select the appropriate language using the drop-down menu and then click OK. The

Welcome to the C3CMS Setup Wizard screen displays.

Figure 3: C3CMS Setup Wizard

6. Click Next. The Select Destination Location screen displays.

Figure 4: Select Destination Location

7. Accept the file location or select Browse to select the location and then click Next.

The Select Components screen displays.

Figure 5: Select Components

8. Select the components to install and then click Next. The Select Start Menu Folder

screen displays.

Figure 6: Select Start Menu Folder

9. Select the C3CMS shortcut location by clicking Browse and then click Next. The Select

Additional Tasks screen displays.

Figure 7: Select Additional Tasks

10. Select any additional shortcuts to be created during the installation and then click

Next. The Ready to Install screen displays.

Figure 8: Ready to Install

11. Review the components to be installed. If changes are required, click Back. Once

the components have been approved, click Install to proceed with the C3CMS

software installation. The Installing progress screen and then the Microsoft® Visual

C++ 2015 screen displays.

Figure 9: Installing and Microsoft® Visual C++ 2015

12. Select I agree to the license terms and conditions and then click Install. The

Microsoft® Visual C++ 2015 Setup Progress screen and the Setup Successful screen

displays.

Figure 10: Microsoft® Visual C++ 2015 Setup Progress and Setup Successful

13. Click Close. The Completing the C3CMS Setup Wizard screen displays.

Figure 11: Completing the C3CMS Setup Wizard

14. Select Yes, restart the computer now and click Finish. The C3CMS installation is

complete once the computer restarts. The following shortcuts are now available:

• C3CMS

• C3EventServer

3 C3™ CMS Software Application

C3™ CMS is a centralized management software solution that enables users to remotely

view their site video recorders over the network.

Note: All available channels display in the video pane. If a channel does not have a

connected video camera, No Channel displays. You can close the channel by clicking the

X icon in the channel menu.

Figure 12: C3CMS Main Screen

The following table describes the navigation and icons available from the main screen:

Icon

Name

Description

Top Panel

Controls for the C3CMS

screen.

• C3CMS

DW® product Logo

• Layout1 X

By default, one orange

layout displays. Click X to

close a specific layout.

• Add Tab

(Layout)

Click + to add additional

layouts.

Icon

Name

Description

• Tab Sequence

(Layout)

Click icon to change the

Layout that displays. The

selected Layout is orange

and the unselected Layout

is grey.

• C3CMS Agent

Click to launch the C3CMS

Agent (Event Server).

• Screen

Recording

Click once to start screen

recording, icon turns

orange, and click again to

stop the recording, icon

turns grey.

• Volume Control

Slide the orange bar to the

right to increase and to the

left to decrease the

volume.

• Mute

Click to turn off or on the

volume.

•

Configuration

Click to configure C3CMS,

add/remove users, and

modify passwords.

• Help

Click to view software

version and install updates.

• Minimize

Click to minimize the

screen.

• Full

Click to maximize the

screen.

• Exit

Click to close C3CMS.

Bottom Panel

• Left

• Center

• Right

Controls video that displays

on the screen.

• Hide/Show

Click arrow icon to hide or

show the panel.

Icon

Name

Description

• Go To

Click to go to the first or last

play.

• Backup Player

Click to access saved video

files.

• Calendar

Click to use the calendar for

file selection

• Skip Play

Skip Play uses compression

to control the types of

pictures (frames), I-Frame or

P-Frame, that display during

fast forward or fast rewind.

• I-Frame: Intra-coded

picture is a complete

image, like a JPG.

• P-Frame: Predicted

picture holds only the

changes in the image

from the previous

frame.

Select Skip Play and then

click the fast forward

icon or the fast reverse

icon to play only the I-

Frames. When unchecked,

every frame plays fast.

• Date and Time

Displays the date and time

of the file.

• Speed

Use the slider during

playback to increase

playback speed from 1X to

64X forward or reverse.

• Playback

Click the appropriate

selection to view the video.

• Video Timeline

Displays the video timeline.

• LIVE

Click to view streaming

video.

• Site sync

Click to synchronize all

channels on the same site.

• Snapshot

Click to save the frame

(image).

Icon

Name

Description

• PTZ

Click to enable PTZ panel

functions.

Left Panel

• C3CMS

Logo

• Device Search

Enter site or channel name

to search for devices or

cameras.

• Site List

Displays registered or

imported sites (video

recorders).

• Favorite

Save the current layout into

Favorite.

•

Hide/Show

Click arrow icon to hide or

show the panel.

Right Panel

•

Hide/Show

Click arrow icon to hide or

show the panel.

•

STATUS

Click to check the health

status by device.

•

LOG

Click LOG to view the

Device Status, C3CMS Log,

and the Device Log.

• EVENT

Click EVENT to open the

C3CMS Agent.

• 1 Mode

Click 1 to display one split

screen.

• 4 Mode

Click 4 to display four split

screens.

• 9 Mode

Click 9 to display nine split

screens.

• 16 Mode

Click 16 to display 16 split

screens.

• ALL

Click ALL to display every

screen.

Icon

Name

Description

• Channel Shift

Click to move to the

previous or to the next

channel.

• Full Screen

Click to use the full screen

for monitoring.

• Sequence

Click to sequence by split-

screen.

• Back

Click to go back to the

previous mode.

• PTZ

Menu opens when click PTZ

or the center arrow and

provides camera

directional controls.

• PTZ: Zoom

Click to increase or

decrease camera zoom.

• PTZ: Focus

Click to increase or

decrease camera focus.

• PTZ: Iris

Click to increase or

decrease the iris.

• PTZ: Speed

Click to select Normal, Low,

or Fast speed.

• PTZ: Preset

Click to select a preset from

1 to 199.

• PTZ: Guard

Tour

Click to preset the guard

tour.

3.1 Adding Passwords and User Permissions in the C3™ CMS Software

Use the following procedure to add, edit, or delete users and assign passwords

and access permissions:

1. Double-click the C3CMS icon. The C3CMS login screen displays.

Figure 13: C3CMS Login

2. Enter the following default login credentials:

• User Name: admin

• Password: <none>

3. Select Auto Login or Save User Name and then press Enter. The C3CMS

Main screen displays.

Note: Recommend selecting Save User Name to require a password at

each login.

Figure 14: C3CMS Main

4. Click the Configuration icon to open the Configuration screen. The

Configuration screen displays.

Figure 15: Configuration

5. Click the User Account tab. The User Account screen displays.

Figure 16: User Account

6. Change the default Administrator password as follows:

a. Highlight admin and then click Edit. The User Add/Edit menu

is enabled.

Note: By default, the Administrator has access rights and permission

to perform all available functions.

Figure 17: User Add/Edit

b. Enter the following information:

• Password: A strong password

• Confirm Password: Re-enter the strong password

• Remark: Add any comments

c. Click Save. The confirmation screen displays.

Figure 18: Accept/Reject Changes

d. Click Yes. The password is saved and will be required at

Login.

7. Adding new users with defined access permissions as follows:

a. Under User List, click Add. The User Add/Edit menu is enabled.

b. Enter the following information:

• User ID: Add a unique username

• Password: Add a strong password

• Confirm Password: Re-enter the strong password

• Remark: Add any comments, for example, role of user

• Permission: Select the options the user is permitted to

perform

Figure 19: New User

c. Click Save and then click Yes to accept the changes. The

new user now displays in the User List.

8. Remove a user as follows,

a. Highlight the user to be removed and then click Delete. The

confirmation screen displays.

Figure 20: Accept/Reject Changes

b. Click Yes. The user is removed from the system.

9. When done making user account changes, click OK to close the screen.

3.2 Configuring the C3™ CMS Application

You can customize the C3™ CMS application as follows from the configuration

screen:

• Application: Click the Application tab, make the appropriate changes,

and then click OK to apply.

o Language: Select the appropriate language using the drop-down

menu.

o Display: Select how you want video to display on the screen.

o Auto: Select the appropriate option(s) for how you want the

C3CMS application to perform.

o Tools: Click the appropriate option to launch supportive tools to

view stored video and import images.

Figure 21: Application

• General: Click the General tab, make the appropriate changes, and

then click OK to apply.

o Export: Select the location files will be saved.

o Display Text: By default, FPS (Date/Time must be checked) is not

selected. Select the appropriate options.

Figure 22: General

• Network: Click the Network tab, make the appropriate changes, and

then click OK to apply.

o Reconnect: By default, the system reconnects every 3 Seconds.

Modify as appropriate for your environment.

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Digital Watchdog C3™ CMS User manual

Digital Watchdog C3™ CMS User manual

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