Avaya Using Technician Interface Software User manual

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Part No. 117381-A Rev. A
September 1997
BayRS Version 12.00
Site Manager Software Version 6.00
Using Technician
Interface Software
ii
117381-A Rev. A
4401 Great America Parkway 8 Federal Street
Santa Clara, CA 95054 Billerica, MA 01821
Copyright © 1997 Bay Networks, Inc.
All rights reserved. Printed in the USA. September 1997.
The information in this document is subject to change without notice. The statements, configurations, technical data,
and recommendations in this document are believed to be accurate and reliable, but are presented without express or
implied warranty. Users must take full responsibility for their applications of any products specified in this document.
The information in this document is proprietary to Bay Networks, Inc.
The software described in this document is furnished under a license agreement and may only be used in accordance
with the terms of that license. A summary of the Software License is included in this document.
Trademarks
ACE, AFN, AN, BCN, BLN, BN, CN, FN, FRE, GAME, LN, and Bay Networks are registered trademarks and
Advanced Remote Node, ANH, ARN, ASN, BayStream, BCNX, BLNX, System 5000, Bay Networks Press, and the
Bay Networks logo are trademarks of Bay Networks, Inc.
All other trademarks and registered trademarks are the property of their respective owners.
Restricted Rights Legend
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subparagraph
(c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.
Notwithstanding any other license agreement that may pertain to, or accompany the delivery of, this computer
software, the rights of the United States Government regarding its use, reproduction, and disclosure are as set forth in
the Commercial Computer Software-Restricted Rights clause at FAR 52.227-19.
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Bay Networks, Inc. does not assume any liability that may occur due to the use or application of the product(s) or
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Portions of the code in this software product are Copyright © 1988, Regents of the University of California. All rights
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SUCH PORTIONS OF THE SOFTWARE ARE PROVIDED “AS IS” AND WITHOUT ANY EXPRESS OR
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NOTICE:
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BY COPYING OR USING THE SOFTWARE, YOU ACCEPT ALL OF THE TERMS AND CONDITIONS OF THIS
117381-A Rev. A
iii
LICENSE AGREEMENT. THE TERMS EXPRESSED IN THIS AGREEMENT ARE THE ONLY TERMS UNDER
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117381-A Rev. A
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EXCEED THE PRICE PAID TO BAY NETWORKS FOR THE SOFTWARE LICENSE.
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Contents
About This Guide
Before You Begin ............................................................................................................. xx
Conventions .....................................................................................................................xxi
Acronyms ........................................................................................................................xxii
Ordering Bay Networks Publications ..............................................................................xxv
Bay Networks Customer Service ....................................................................................xxv
How to Get Help ............................................................................................................xxvi
Chapter 1
Introducing the Technician Interface
Differences from Site Manager .......................................................................................1-2
Running the Technician Interface ....................................................................................1-3
Logging In ................................................................................................................1-3
User/Manager Login ..........................................................................................1-3
Login with Password ..........................................................................................1-4
Login with SecurID ............................................................................................1-4
Technician Interface Welcome Screen .............................................................1-10
Login Timeout Guidelines ................................................................................1-11
Login Configuration .........................................................................................1-12
Logging Out ............................................................................................................1-12
Starting a Manager Session from within a User Session .......................................1-13
Using Technician Interface Scripts ................................................................................1-13
Chapter 2
Configuring the Console Port
Overview .........................................................................................................................2-2
Configuring Console Port Parameters ............................................................................2-2
Using the list Command ...........................................................................................2-3
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Using the set Command ...........................................................................................2-3
Using the commit Command ....................................................................................2-4
Using the save Command ........................................................................................2-4
Console Port Parameters ...............................................................................................2-5
Using Autoscript Files ...................................................................................................2-19
Sample Autoscript Files .........................................................................................2-20
Customizing Autoscript Files ..................................................................................2-21
Chapter 3
Using Operating Commands
Overview .........................................................................................................................3-1
Displaying Online Help ...................................................................................................3-2
Pausing and Scrolling the Screen ...................................................................................3-2
Halting a Command ........................................................................................................3-3
Repeating the Command Last Entered ..........................................................................3-3
Repeating a Command Recently Entered ......................................................................3-4
Loading a Command into Memory .................................................................................3-7
Using the Ping Command ...............................................................................................3-7
IP Ping ......................................................................................................................3-8
IPv6 Ping ................................................................................................................3-11
IPX Ping .................................................................................................................3-14
OSI Ping .................................................................................................................3-17
VINES Ping ............................................................................................................3-20
AppleTalk Ping .......................................................................................................3-23
APPN Ping .............................................................................................................3-26
Displaying the ATM ARP Table for an Interface ............................................................3-29
Chapter 4
Managing a Nonvolatile File System
Overview .........................................................................................................................4-2
Using Multiple Memory Cards ........................................................................................4-3
Naming Files: Rules and Conventions ............................................................................4-5
Displaying the Status of All Memory Cards ....................................................................4-6
Displaying a Directory .....................................................................................................4-7
Changing the Active Volume .........................................................................................4-11
Copying a File ...............................................................................................................4-11
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Copying Files from NVFS to DOS ................................................................................4-12
Transferring a File .........................................................................................................4-13
In-Band File Transfers ............................................................................................4-14
Out-of-Band File Transfers .....................................................................................4-17
Displaying the Contents of a File ..................................................................................4-17
Deleting a File ...............................................................................................................4-18
Compacting File Space ................................................................................................4-19
Formatting a Memory Card ...........................................................................................4-20
Transferring a File to a Full Memory Card ....................................................................4-20
Partitioning a Memory Card or SIMM ...........................................................................4-21
Chapter 5
Managing a DOS File System
Overview .........................................................................................................................5-2
Naming Files and Directories .........................................................................................5-4
Mounting a Volume .........................................................................................................5-5
Unmounting a Volume ....................................................................................................5-7
Changing the Working Directory .....................................................................................5-7
Displaying a Directory .....................................................................................................5-8
Labeling a Diskette .......................................................................................................5-12
Creating a Directory .....................................................................................................5-13
Removing a Directory ...................................................................................................5-13
Renaming a File or Directory ........................................................................................5-14
Copying a File ...............................................................................................................5-15
Copying Files from DOS to NVFS ..........................................................................5-16
Transferring a File .........................................................................................................5-17
In-Band File Transfers ............................................................................................5-18
Out-of-Band File Transfers .....................................................................................5-20
Changing File Attributes ...............................................................................................5-20
Displaying the Contents of a File ..................................................................................5-22
Deleting a File ...............................................................................................................5-23
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Chapter 6
Managing Events
Overview .........................................................................................................................6-2
Logging and Displaying Event Messages .......................................................................6-2
Applying Write Filters to the Events Log ..................................................................6-3
Displaying Active Write Filters ..................................................................................6-5
Applying Read (Display) Filters to the Events Log ...................................................6-6
Saving the Events Log ....................................................................................................6-8
Saving the Events Log Automatically ...........................................................................6-10
Log Autosave Platform Differences ........................................................................6-11
Configuring the Log Autosave Feature ...................................................................6-12
Displaying an Events Log File Previously Saved ..........................................................6-13
Clearing Events ............................................................................................................6-14
Chapter 7
Accessing the MIB
Listing MIB Objects .........................................................................................................7-2
Getting MIB Values .........................................................................................................7-4
Setting MIB Values .........................................................................................................7-6
Committing MIB Sets ......................................................................................................7-8
Saving the Configuration ................................................................................................7-9
Using the MIB-II Counter ................................................................................................7-9
Chapter 8
System Administration
Managing AN, ANH, ARN, and ASN Routers .................................................................8-2
Configuring the Boot Source ....................................................................................8-3
Configuring Initial Interfaces and Netboot Operation ...............................................8-5
Configuring the Initial IP Synchronous Interface ...............................................8-5
Configuring an Ethernet Interface for Network Booting .....................................8-7
Enabling and Disabling Interfaces with ifconfig .................................................8-8
Booting the Router ..........................................................................................................8-9
How the Router Boots ..............................................................................................8-9
Booting ...................................................................................................................8-10
Using the PCMCIA/Floppy Switch ..........................................................................8-12
Booting after Crossnet Shutdown Notification (BayStream Only) ..........................8-13
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Configuring Scheduled Boot Services ..........................................................................8-14
Adding Scheduled Boot Services to a Router ........................................................8-14
Scheduling Boot Events .........................................................................................8-15
Managing Scheduled Boot Services ......................................................................8-20
Disabling or Reenabling Scheduled Boot Services on a Router .....................8-20
Disabling or Reenabling a Scheduled Boot Event ...........................................8-20
Modifying Attributes for Scheduled Boot Events ..............................................8-21
Deleting Scheduled Boot Events .....................................................................8-21
Deleting Scheduled Boot Services from the Router ........................................8-21
Restarting a Slot ...........................................................................................................8-22
Restarting After Crossnet Shutdown Notification (BayStream Only) .....................8-23
Resetting a System or Slot ...........................................................................................8-24
Resetting After Crossnet Shutdown Notification (BayStream Only) .......................8-27
Running Diagnostics .....................................................................................................8-28
Enabling and Disabling Diagnostics During the Power-up Sequence ....................8-31
AN and ANH Power-up Diagnostic Option .......................................................8-31
ARN Diagnostics On/Off Option ......................................................................8-31
Turning off the DIAG Indicator LED ........................................................................8-32
Displaying the Software Version ...................................................................................8-32
Halting Packet Transfer between Slots .........................................................................8-33
Verifying and Upgrading Software ................................................................................8-33
Validating an Executable File ........................................................................................8-35
Upgrading and Verifying a PROM .................................................................................8-38
Upgrading PROMs Remotely .................................................................................8-39
Determining Current PROM Image Versions .........................................................8-39
Determining the Version of the Current Boot PROM Image ............................8-40
Determining the Version of the Current Diagnostics PROM Image .................8-40
Using the prom Command .....................................................................................8-41
Viewing the Load Addresses and Sizes of Applications ...............................................8-44
Setting the ACE Backplane Type ..................................................................................8-46
Resetting the Date and Time ........................................................................................8-46
Assigning Passwords ....................................................................................................8-48
Enabling and Disabling SecurID Authentication ...........................................................8-50
Enabling SecurID Authentication ...........................................................................8-50
Disabling SecureID Authentication .........................................................................8-52
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Managing SNMP Secure Mode ....................................................................................8-53
Setting the Router to Operate in Secure Mode ......................................................8-54
Setting the Encryption Key .....................................................................................8-54
Resetting the Security Counter ..............................................................................8-55
Customizing Hardware Compression Search Depth ....................................................8-55
Testing Compression and Throughput ...................................................................8-56
WCP Search Depth Attributes ................................................................................8-57
Displaying a Greeting or Notice Before the Login Prompt ............................................8-59
Customizing the Technician Interface Welcome Message ............................................8-59
Recording Console Messages to a File ........................................................................8-60
Enabling Internal Clocking Mode ..................................................................................8-62
Responding to QENET Underflow Errors .....................................................................8-62
Monitoring IP Routes ....................................................................................................8-63
Specifying AS Path Search Patterns ......................................................................8-74
Routing Tables ........................................................................................................8-76
Interface Cache ......................................................................................................8-77
Multicast Cache ......................................................................................................8-78
Slot/Internal Cache ................................................................................................8-79
DVMRP Caches .....................................................................................................8-80
Viewing the Multicast Table Manager Forwarding Cache .......................................8-81
OSPF Link State Database ....................................................................................8-82
Determining Circuit Numbers .................................................................................8-83
Monitoring IPv6 Routes ................................................................................................8-85
Obtaining IPv6 Route and Node Information .........................................................8-86
Obtaining IPv6 Interface Statistics .........................................................................8-91
Technician Interface Commands and Access Levels ....................................................8-91
Chapter 9
Managing Aliases
Creating and Displaying an Alias ....................................................................................9-2
Inserting Parameters in an Alias ..............................................................................9-3
Inserting Character Strings in an Alias .....................................................................9-5
Debugging Aliases ..........................................................................................................9-7
Deleting an Alias from Memory ......................................................................................9-7
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Saving Aliases to a File ..................................................................................................9-8
Loading Aliases from a File ............................................................................................9-9
Debugging with Predefined Aliases ..............................................................................9-10
Appendix A
Using the Bay Networks Router MIB
Overview ........................................................................................................................ A-2
Bay Networks Router MIB Files ..................................................................................... A-7
Compliance with Specifications ..................................................................................... A-7
Implementation Notes .................................................................................................... A-8
MIB-II Object Definitions ......................................................................................... A-8
Supported Traps ...................................................................................................... A-9
Unsupported Operations ....................................................................................... A-10
Line Number Attributes ......................................................................................... A-10
Appendix B
Using Out-of-Band Access to Transfer Files
Overview ........................................................................................................................ B-1
About xmodem .............................................................................................................. B-2
The xmodem Command .......................................................................................... B-4
Command Parameters ...................................................................................... B-5
Command Options ............................................................................................ B-5
File Names ....................................................................................................... B-7
For More Information ............................................................................................... B-7
Implementation Notes .................................................................................................... B-7
File Handling ........................................................................................................... B-8
Error Checking ........................................................................................................ B-8
Canceling a File Transfer ......................................................................................... B-8
Modem Interface Differences .................................................................................. B-8
Viewing xmodem Log Events .................................................................................. B-9
Hardware Configuration ................................................................................................. B-9
Out-of-Band File Transfers from a UNIX Workstation .................................................. B-10
Opening a Connection .......................................................................................... B-10
Transferring Files from a Router to a UNIX Workstation ....................................... B-10
Transferring Files from a UNIX Workstation to a Router ....................................... B-13
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Out-of-Band File Transfers from a Windows Workstation ............................................ B-17
xmodem and the Bay Networks Communications Terminal Program ................... B-17
Opening Wfterm .................................................................................................... B-18
Checking and Verifying Current Modem Interface Settings ............................ B-19
Initializing the Local Modem .................................................................................. B-21
Using Wfterm Telephone Call Functions ............................................................... B-22
Dialing a Remote Router ....................................................................................... B-22
Logging In to the Router’s Technician Interface .................................................... B-24
File Transfer Functions .......................................................................................... B-24
Transferring Files from a Router to a DOS Workstation ........................................ B-25
Transferring Files from a DOS Workstation to a Router ........................................ B-28
Closing the Connection ......................................................................................... B-30
Quitting Wfterm ..................................................................................................... B-31
Appendix C
Using Syslog Messaging to
Monitor Router Events
Overview ........................................................................................................................C-1
Remote Hosts and Filters ........................................................................................C-4
Polling the Events Log .............................................................................................C-5
Identifying Entity Filters ...........................................................................................C-5
Filtering by Event Number .......................................................................................C-6
Filtering by Event Severity Level .............................................................................C-7
Filtering by Slot Number ..........................................................................................C-7
Mapping Router Event Messages into Syslog Message Format ............................C-8
IP Header .........................................................................................................C-9
UDP Header ...................................................................................................C-10
UDP Data .......................................................................................................C-10
Priority Code ...................................................................................................C-10
Time Sequencing Syslog Messages .....................................................................C-12
Syslog Message Handling on a Workstation .........................................................C-12
Configuring Syslogd on a UNIX Workstation ...............................................................C-13
Configuring Syslog on the Router ................................................................................C-15
Task 1: Logging In to the Router’s Technician Interface ........................................C-15
Task 2: Defining a Slot Mask for Syslog on the Router .........................................C-16
Task 3: Creating Syslog on the Router ..................................................................C-16
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Task 4: Configuring Syslog Global Attributes ........................................................C-16
Task 5: Adding a Remote Host to the Syslog Host Table ......................................C-17
Task 6: Adding an Entity Filter for a Remote Host .................................................C-19
Task 7: Adding More Hosts or Entity Filters ..........................................................C-22
Task 8: Saving Your Syslog Configuration on the Router ......................................C-22
Task 9: Logging Out of the Technician Interface ....................................................C-22
Managing Syslog on a Router .....................................................................................C-23
Disabling or Reenabling Syslog on the Router .....................................................C-23
Disabling or Reenabling Syslog Hosts or Filters ...................................................C-24
Deleting Remote Hosts or Entity Filters from the Syslog Configuration ................C-25
Deleting Syslog from the Router ...........................................................................C-25
Example Syslog Configuration ..............................................................................C-26
Syslog Parameter Descriptions ...................................................................................C-28
Global/Group Parameters .....................................................................................C-30
Host Parameters ...................................................................................................C-33
Entity Filter Parameters .........................................................................................C-38
For More Information ...................................................................................................C-48
Index
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Figures
Figure 1-1. SecurID Login Procedure and Interface Dialog .......................................1-8
Figure 1-2. SecurID PIN Assignment Procedure and Interface Dialog ......................1-9
Figure 1-3. Technician Interface Welcome Screen ...................................................1-10
Figure 4-1. Sample Dinfo Display ...............................................................................4-6
Figure 4-2. Sample NVFS Directory Listing ...............................................................4-8
Figure 5-1. Mounting a Volume ..................................................................................5-5
Figure 5-2. Sample DOS Directory Listing .................................................................5-9
Figure 8-1. RUIBOOT Date and Time Entry .............................................................8-16
Figure 8-2. RUIBOOT Date and Time Example .......................................................8-18
Figure 8-3. Sample Response to readexe Command ..............................................8-36
Figure A-1. Sample Top-Level Hierarchy of the Bay Networks Router MIB................ A-3
Figure B-1. Modem Connection ................................................................................. B-9
Figure B-2. Wfterm Icon .......................................................................................... B-18
Figure B-3. The Wfterm Base Program Window ...................................................... B-18
Figure B-4. Accessing the Modem Settings Window ............................................... B-20
Figure B-5. Verifying or Modifying Modem Interface Settings .................................. B-20
Figure B-6. Verifying Successful Modem Initialization ............................................. B-21
Figure B-7. Accessing Wfterm Telephone Call Functions ........................................ B-22
Figure B-8. Wfterm Dial Command Window ............................................................ B-23
Figure B-9. Wfterm File Transfer Operation Selection Window ................................ B-25
Figure B-10. Wfterm File to Transfer Window ............................................................ B-27
Figure B-11. Wfterm Connection Closed Window ..................................................... B-30
Figure B-12. Exiting/Quitting the Wfterm Program .................................................... B-31
Figure C-1. Syslog and Syslogd Operations ..............................................................C-3
Figure C-2. Router Event Message Filtering for One Host ........................................C-5
Figure C-3. Syslog Message Encapsulation ..............................................................C-9
Figure C-4. Syslog Message Composition ...............................................................C-10
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Tables
Table 4-1. NVFS Commands ....................................................................................4-3
Table 4-2. Router Software Images ..........................................................................4-4
Table 5-1. DOS File Management Commands .........................................................5-3
Table 5-2. DOS File Attributes ................................................................................5-12
Table 5-3. DOS File Attributes ................................................................................5-20
Table 6-1. Log Command Options ............................................................................6-4
Table 8-1. Options for the bconfig Command ...........................................................8-4
Table 8-2. Options for the ifconfig Command ...........................................................8-6
Table 8-3. Settings for the ifconfig Command (Ethernet Interface) ...........................8-7
Table 8-4. Router Reset Commands and Respones ..............................................8-26
Table 8-5. Router Diagnostic Commands and Respones .......................................8-30
Table 8-6. IP Subcommand Meanings ....................................................................8-64
Table 8-7. Flag Descriptions ...................................................................................8-65
Table 8-8. Simplified AS Pattern Matching Syntax .................................................8-74
Table 8-9. Simplified AS Pattern Matching Examples .............................................8-75
Table 8-10. Protocol Letters and Meanings ..............................................................8-81
Table 8-11. IP Subcommand Meanings ....................................................................8-85
Table 8-12. Options for ip6 routes Command ...........................................................8-86
Table 8-13. Technician Interface Access Levels .......................................................8-91
Table 9-1. Aliases for Debugging Network Problems ..............................................9-10
Table B-1. Option Flags for the Xmodem Command ...............................................B-6
Table C-1. Syslogd Error Levels .............................................................................C-45
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About This Guide
If you are responsible for installing or maintaining a Bay Networks
®
router or
BayStream
platform using Bay Networks Technician Interface commands, you
need to read this guide.
If you want to Go to
Learn how to begin using the Technician Interface Chapter
1
Configure a console port on a router Chapter 2
Learn more about Technician Interface operating commands Chapter 3
Manage a nonvolatile file system (NVFS) using the Technician
Interface
Chapter 4
Manage a DOS file system with the Technician Interface Chapter 5
Learn more about managing router events Chapter 6
Access the router management information base (MIB) Chapter 7
Perform system administration tasks using the Technician Interface Chapter 8
Manage aliases Chapter 9
Learn more about the Bay Networks router MIB Appendix A
Use out-of-band access to transfer files Appendix B
Use Syslog messages to monitor router events Appendix C
Using Technician Interface Software
xx
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Before You Begin
Before using this guide to issue Technician Interface commands, you must
Install the hardware platform.
Use one of the following methods to establish a connection to the platform:
-- Connect the serial port of an ASCII terminal device (for example, a DEC
VT100) directly to the console port of the platform.
-- Connect the serial port of a workstation or PC directly to the console port
of the platform. (Run ASCII terminal emulation software on the
workstation or PC.)
-- Dial in to the console port of the platform from a workstation or PC
running ASCII terminal emulation software. This alternative requires one
modem locally attached to your workstation or PC, and another modem
locally attached to the console port of the platform you want to access.
-- Establish a Telnet (in-band) connection to the platform.
Note:
Before you can access the Technician Interface using Telnet, the
platform must have at least one assigned IP address. Although there is no limit
to the number of Telnet connections that you can make to the Technician
Interface, we recommend that you establish no more than one Telnet session
per platform.
/