VISION E-Line SOLUS VISION E-Line SOLUS VS180 Electric Fire Operating instructions

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CONNECT YOUR VISION E-LINE

SOLUS ELECTRIC FIRE WITH THE TUYA APP

FOR ELECTRIC FIRE MODELS:

VS75 - VS100 - VS130 - VS150 - VS180

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PREMIUM ELECTRIC FIRES

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GettingStarted

ToconnectyourFiretotheVisionE‐LineSolusappyouwillneedthefollowing

 Adevicerunningandroidoriossuchasatabletorsmartphone

 Networkwithinrangeofthefire

 Validemailaddress,whichyouareabletoaccessforverification

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 DownloadtheTuyaSmartappfromyourappstore

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 OncedownloadedtheTUYAiconwillapearonyourdevice’shomescreen,youcannowopenthisappby

tappingtheicon.

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 Followthedirectionsintheapptocreateanaccount,avalidemailaddresswillberequiredtocompletethe

accountsetupprocess.Onceyouraccountissetupyouwillreceiveanumberofpermissionspleasefollowthe

onscreenprompts.

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CONNECTION GUIDE

STEP 1 – DOWNLOAD THE TUYA SMART APP AND CREATE A USER ACCOUNT

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Nowyoucanbegintheprocessofconnectingyourappliancetotheapp.Atthehomescreenpresstheadddevice

button.

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Oncethepasswordhasbeenenteredyouwillbepresentedwithachecklisttoensuretroublefreeconnectionof

yourappliancetothenetwork.Youmayalsobeaskedtoallowlocationpermissions,pleaseread,andfollowtheon‐

screeninformation.

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STEP 2 – CONNECT YOUR APPLIANCE TO THE APP

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Afteryouhavegonethroughthepermissionsyouwillthenneedtochoosewhichdevicetopair,pleaseselectsmall

homeappliancesfromthemenuasshownbelow:

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NowfromthelistofsmallhomeappliancesselectHeater(Wi‐Fi).ThiswillthenpromptyoutoenteryourWi‐Fi

password,ensurethecorrectnetworkisselectedenteryourWi‐Fipasswordthenpressthenextbutton.

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Nowtheappwillpromptyoutoresetthedevicethisisreferringtoplacingyourfireintopairingmode.Before

tappingnextyouwillneedtoputyourapplianceintopairingmode.Ensurethefireisswitchedonbefore

commencingandpressandholdtheWi‐Fibuttononyourfirelocatedontheundersideofthetoprighthandcorner

ofthefire,asshownbelowuntilfuelbedflashesred.

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

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OncethefireisplacedinpairingmodewithaflashingredfuelbedtapthenextbuttonontheappandchoosetheBlink

Quicklybuttonthiswillthenbegintosearchforthefire,whenithassuccessfullypairedthefirefuelbedwilldisplaya

solidgreencolour.

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FlasingRed–Inpairing

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Pleasenote,thefirefuelbedcolourindicatesthestatusofthefirewhenfirstinitiatingthepairingthefuelbedwill

flashred.Oncesuccessfullypairedthefuelbedwilldisplaygreen.Ifaflashingbluefuelbedappearscheckyour

connectionandrepeatthepairingprocedure.

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

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OnsuccessfulpairingyoucannowusetheVisionE‐Lineapptocontrolyourappliance.Yourappliancewillnowbe

listedasadeviceintheTuyahomescreen.SelecttheappliancetobeginusingtheVisionSolusapp.Toturnthefire

onusethepowerbuttonashighlightedintheillustraionbelow.

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

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STEP 4 – SUCCESSFUL PAIRING

FlasingRed–InpairingSolidGreen–Successfullypaired

FlasingBlue–FailedPairing

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Ifyouhavetroubleconnecting,pleasecheck:

 Ensureyourfireisinstandbymode

 Yourapplianceisinrangeofthenetwork

 Yoursmartphone/tabletisconnectedtoyourhomenetwork

 Ensurethelatestversionoftheappisinstalledonyourphoneortablet

 Checkyournetworkhasagoodsignalstrength

Ifyouarestillexperiencingissues,pleaseuninstalltheappfromyourdeviceandreinstallthenrepeattheabove

steps.

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AdvancedWi‐FiRouterGuidance

Pleaseseethebelowthewirelessfrequenciesthataretypicallyavailableinyourhome,inordertoconnectyour

Solusappliance,youwillneedtochoosefrequencynumber1.TheTuyaappwillnotworkonfrequencies2&3.

Typically,mostrouterswillconfiguretothesetappliancefrequency.Yournetworkproviderwillbeabletotellyouif

yourroutersettingiscompatible.

 2.4GHz‐Thisfrequencycanprovideagreaterrangeatslowerspeeds

 5GHz‐Thisfrequencycanprovideagreaterspeed,butatareducedrange

 6GHz‐Thisisanewfrequency,anditcanprovidegreaterspeeds,butatareducedrange

Therangeofwirelesstransmissionscanreduceathighfrequencies,becauseatthoselevelstheydoencounter

difficultieswhentryingtopenetratethroughsolidobjects,theseobjectscanbestructural,orgeneralbuildingfabrics,

suchasmetalframework,walls&floors.

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ForthebestpossibleconnectiontoyourSolusappliance,thelocationofyourwirelessrouterinrelationtoyour

applianceiskey:

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Iftherearecertainareasofyourhomewhereyoufindyoursignaldrops,itmaybeduetoablockage.

Largeobjectscanoftenobstructorinterferewithawirelessconnection,soit'sbesttokeepyourrouteroffthe

groundandawayfromlargeritems.

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Steerclearfromputtingyourrouterbehindthesofa,insideacabinetorbehindadoor‐althoughitlookstidy,ifyou

areexperiencinganissuethiscouldbethecauseaproblem.Youshouldalsokeepelectronicssuchasmicrowaves,

lamps,speakers,TVsandmonitorsasfarawayfromtherouteraspossible.

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Ifissuesareencounteredwhentryingtoconnectyourappliance,ourbestadvicewouldbetofollowthebelow:

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Checkthelocationoftheapplianceinrelationtothewirelessrouter,arethereanyobjectsthatmaybecausinga

problemwiththesignal?Checkifyouareexperiencingthesameconnectionproblemacrossotherdevices,youcan

dothisbycheckingtheirWi‐fistatus.Typicaldevicestobecheckedwouldbeyourmobilephone,tablet,laptop,or

evenyourTV.

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Tryaddinganewdevicetoyourwirelessnetwork–thiswillverifythatthewirelesspassword&SSIDarecorrect.

Areyouusingwirelessextenders?Ifso,turnoffallwirelessextendersandaddtryaddinganewdevice(amobile

phoneforexample)inthesamelocationasyourwirelessrouter.ThisconfirmsthatyourWirelessrouterisaccepting

newdeviceswithoutissue.

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Thelaststepwouldbetoresetthewirelessrouter.

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TROUBLESHOOTING

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Tipsandadvice:

Iftheapplianceisinstalledoutoftherangeofyourwirelessnetwork,theWi‐Fisignalwillnotbedetectedbythe

appliance.Itmaybetoofarawayfromyourrouter.Youmayneedtopurchaseasignalboostertoextendtherange

ofyourhomenetwork.YoucanpurchaseaWiFiboosterformanycomputerstore,onlineoranelectricalretailer.

HowdoIknowifmyWi‐Fisignalisstrongenoughoriftheapplianceisoutofrange?

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Simplystandinfrontoftheapplianceholdingthedeviceincloseproximitytothecontrolpanel,youwillfindthison

thefrontoftheappliance.Byusinganexistingdevice,thatisalreadyconnectedtothewirelessnetwork,thiscould

beaphoneortablet,andthenseeiftheWi‐Fiindicatorshowsthatyouhavesignal?Ifthesignalstrengthisnotfull,

itmayindicateconnectivityissue.Iftheyaregreyedoutoronly1or2barsareshowing,thenthesignalstrengthof

yourhomenetworkwillneedboosting,inorderforyourTuyaapptocontroltheappliance.

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Iftheconnectionproblemspersistandyouareunabletoconnecttotheappliance,pleasecontactyournetwork

providerforadviceonthebestsolution.

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www.visionfires.co.uk

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VISION E-Line SOLUS VISION E-Line SOLUS VS180 Electric Fire Operating instructions

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