ANBES D41 Troubleshooting guide

Brand: ANBES

Model: D41

Type: Troubleshooting guide

ANBES D41, the wireless earbuds that let you experience superior sound quality with enhanced bass and crystal-clear treble. With Bluetooth 5.0 technology, you'll enjoy a stable connection and seamless audio streaming for your music and calls. These earbuds are designed to fit comfortably and securely in your ears, ensuring a fatigue-free listening experience even during extended use.

Trouble Shooting

Q1: What should I do if the pairing failed?

1) Put the earbuds back to the charging case and make sure

that they are off.

2) Take the earbuds out of the case and they are

automatically on.

3) Wait that the indicators flash white rapidly and earbuds

enter pairing mode.

4) Choose "ANBES D41" in your phone to pair.

If the pairing still fails, check the following points:

⚫

Make sure the earbuds and your Bluetooth device are next

to each other or within 3 feet and there are no obstacles

between.

⚫

There is no signal interference nearby (check the

"Connection is not stable" part in the next question for signal

interference conditions).

⚫

Try to reboot your Bluetooth device.

Q2: Why isn’t the sound clear/consistent sometimes?

A: Connection is not stable.

ANBES Bluetooth apply wireless transmission tech and signals

can be affected by obstacles, which results in intermittent sound

of earbuds, the circumstances are as follows:

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⚫

The distance between the earbuds and your Bluetooth device

exceeds 33 feet.

⚫

Signal transmission was blocked by obstacles or human body.

⚫

Affected by high-power electronic devices nearby.

⚫

There are other Bluetooth devices accessible nearby.

To resume stable connection between ANBES earbuds and your

Bluetooth device, try to avoid the above conditions and do the pairing

again following the steps in "Pairing Failed".

Q3: Why can’t the left and right earbuds connect

with each other?

The two earbuds will connect with each other automatically if you

took them out of the charging box at the same time. If they don't,

please follow these tips to reconnect them.

1) Put them in the charging box and take them out at the same

time again.

2) If step 1 doesn't work, please click the MFB buttons of earbuds

at the same time until LED indicator flash white and also a voice

prompt indicating the two earpieces have connected with each other

and ready for connection of your devices.

Q4: Earbuds are connected to phone A. What should I do if I

want to pair earbuds with phone B when I am not able to

disconnect earbuds from phone A?

1) Turn off the earbuds by pressing and holding the MFB

buttons for 5 seconds.

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2) Press and hold the MFB button of the left earbud until

the indicator flashes white rapidly and earbud enters

pairing mode.

3) Choose "ANBES D41" in phone B to pair and turn on

the right earbud.

Q5: Why is the power runs out fast?

The earbuds playtime varies according to volume level and audio

content. The following conditions may cause fast power

consumption:

1) When the charging case is out of power and you put the

earbuds back into the case, the earbuds will not turn off

automatically. To avoid unwanted power consumption,

turn off the earbuds manually.

2) When the earbuds are being charged in the charging case

and the charging case is out of power, the earbuds will turn

on automatically. To avoid unwanted power consumption,

turn off the earbuds manually.

Q6: Why does no sound play when ANBES D41 are connected to

my PC via Bluetooth?

You may need to change the default audio output on your PC to

"Bluetooth Headset".

1) Close all media applications in your PC (such as Windows

Media Player).

2). Open 'Control Panel' > 'Sounds and Audio Devices' > 'Audio'.

3). Change the default output device to 'Bluetooth Headset' in

Sound playback.

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ANBES D41 Troubleshooting guide

ANBES D41 Troubleshooting guide

ANBES D41 Troubleshooting guide

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