20
TROUBLE SHOOTING
ERROR CODE MAIN REASON SOLUTION TO ERROR
E01 This error indicates a possible
communication failure between
the motor and the computer
resulting in the motor not
receiving a signal from the
computer.
1. Check whether the connector between the
treadmill and the controller is damaged. If it is,
then have it replaced.
2. Check whether the plug is in correctly.
E02 This error indicates possible
damage to the surge protector.
1. Check that the correct voltage is being used.
If not, then consult an electrician to ensure
correct voltage.
2. Check that the power cable has been inserted
correctly.
3. Check if there is a strange smell coming from
the motor. If there is, then replace the motor.
E03 This error indicates a possible
sensor failure.
1. Check if the sensor is correctly installed. If not
then have it installed correctly.
2. Check if the sensor is damaged. If damaged,
then have it replaced.
E04 This error indicates a possible
incline motor self-inspection
failure.
1. Check if the incline motor wires have been
connected correctly. If not, re-connect them.
2. Check if the wire on the incline motor is
damaged. Change wire if required.
After checking all the above, press the study key
on the incline motor to reset
E05 This error indicates a possible
current overload.
1. If current overload has been detected or the
motor is stuck this will cause an excessive
current and the machine will start self-
protecting its system. Adjust the machine and
restart.
2. Check if the motor has a noise coming from
it or if the motor / bottom control board has
burnt out. If it has burnt out, then change to a
new motor and/or bottom control board. Use
correct voltage moving forward.
E06 This error indicates that the
motor wires are possibly not
connected correctly.
1. If the motor wires are not connected correctly,
then reattach them correctly.