ZyXEL NAP102 User manual

NAP102
ZyXEL
Brand
ZyXEL
Model
NAP102
Category
Networking
Type
User manual

This manual is also suitable for

Default Login Details
User’s Guide
NAP Series
NAP102 / NAP203 / NAP303 / NAP353
802.11ac Dual-Radio Nebula Cloud Managed Access Point
Copyright © 2017 Zyxel Communications Corporation
Note: Login is required only when VLAN or IP address
has to be changed.
Web Address http://(DHCP-assigned IP)
or
http://192.168.1.2
User Name admin
Password Assigned by NCC or 1234
Version 1.00 Edition 1, 02/2017
NAP Series User’s Guide
2
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
This is a User’s Guide for a series of products. Not all products support all firmware features. Screenshots
and graphics in this book may differ slightly from your product due to differences in your product
firmware or your computer operating system. Every effort has been made to ensure that the information
in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the NAP and access the Web Configurator.
• Web Configurator Online Help
Click the help icon in any screen for help in configuring that screen and supplementary information.
•More Information
Go to support.zyxel.com to find other information on the NAP
.
Contents Overview
NAP Series User’s Guide
3
Contents Overview
Introduction ............................................................................................................................................. 6
The Web Configurator ......................................................................................................................... 14
Dashboard ............................................................................................................................................ 18
Network ................................................................................................................................................. 20
Troubleshooting .................................................................................................................................... 24
Table of Contents
NAP Series User’s Guide
4
Table of Contents
Contents Overview .............................................................................................................................3
Table of Contents.................................................................................................................................4
Chapter 1
Introduction ..........................................................................................................................................6
1.1 Overview .......................................................................................................................................... 6
1.1.1 Dual-Radio ............................................................................................................................... 6
1.2 Ways to Manage the NAP ............................................................................................................... 7
1.3 Good Habits for Managing the NAP .............................................................................................. 7
1.4 Hardware Connections ................................................................................................................... 8
1.5 LEDs .................................................................................................................................................... 8
1.5.1 NAP303 ..................................................................................................................................... 8
1.5.2 NAP203 ................................................................................................................................... 10
1.5.3 NAP102 ................................................................................................................................... 11
Chapter 2
The Web Configurator........................................................................................................................14
2.1 Overview ......................................................................................................................................... 14
2.2 Access .............................................................................................................................................. 14
2.3 Navigating the Web Configurator ............................................................................................... 15
2.3.1 Title Bar ................................................................................................................................... 15
2.3.2 Navigation Panel .................................................................................................................. 16
2.3.3 Warning Messages ................................................................................................................ 17
Chapter 3
Dashboard..........................................................................................................................................18
3.1 Overview ......................................................................................................................................... 18
3.1.1 What You Can Do in this Chapter ....................................................................................... 18
3.2 Dashboard ...................................................................................................................................... 18
Chapter 4
Network...............................................................................................................................................20
4.1 Overview ......................................................................................................................................... 20
4.1.1 What You Can Do in this Chapter ....................................................................................... 20
4.2 IP Setting ......................................................................................................................................... 20
4.3 VLAN ................................................................................................................................................ 21
Chapter 5
Troubleshooting..................................................................................................................................24
Table of Contents
NAP Series User’s Guide
5
5.1 Overview ......................................................................................................................................... 24
5.2 Power, Hardware Connections, and LED .................................................................................... 24
5.3 NAP Access and Login .................................................................................................................. 25
5.4 Internet Access ............................................................................................................................... 26
5.5 Wireless Connections ..................................................................................................................... 27
5.6 Resetting the NAP ........................................................................................................................... 29
5.7 Getting More Troubleshooting Help ............................................................................................. 29
Appendix A Customer Support ....................................................................................................... 30
Appendix B Legal Information......................................................................................................... 36
Index...................................................................................................................................................47
NAP Series User’s Guide
6
CHAPTER 1
Introduction
1.1 Overview
This User’s Guide covers the following models: NAP102, NAP203, NAP303 and NAP353. Your NAP is a
wireless AP (Access Point). It extends the range of your existing wired network without additional wiring,
providing easy network access to mobile users.
The NAP is managed and provisioned by the NCC (Nebula Control Center) automatically when it is
connected to the Internet. If you need to change the NAP’s VLAN setting or manually set its IP address,
access its built-in web-based configuration tool. You can check the NCC's AP > Monitor > Access Point
screen or the connected gateway for the NAP's current LAN IP address. Alternatively, disconnect the
gateway or disable its DHCP server function and use the NAP's default static LAN IP address
(192.168.1.2).
1.1.1 Dual-Radio
The NAP is equipped with dual wireless radios. This means you can configure two different wireless
networks to operate simultaneously.
Note: A different channel should be configured for each WLAN interface to reduce the
effects of radio interference.
http://192.168.1.2
http://nebula.zyxel.com
http://(DHCP-assigned IP)
Chapter 1 Introduction
NAP Series User’s Guide
7
You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz
band for time sensitive traffic like high-definition video, music, and gaming.
Figure 1 Dual-Radio Application
1.2 Ways to Manage the NAP
You can use the following ways to manage the NAP.
Web Configurator
The Web Configurator allows basic NAP setup and monitoring using an Internet browser. This User’s
Guide provides information about the Web Configurator.
NCC (Nebula Control Center)
With the NCC, you can remotely manage and monitor the NAP through a cloud-based network
management system. See the NCC User’s Guide for more information.
1.3 Good Habits for Managing the NAP
Do the following things regularly to make the NAP more secure and to manage it more effectively.
• Change the system password through the NCC often. Use a password that’s not easy to guess and
that consists of different types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
Chapter 1 Introduction
NAP Series User’s Guide
8
1.4 Hardware Connections
See your Quick Start Guide for information on making hardware connections.
1.5 LEDs
The LEDs of your NAP303 or NAP203 can be controlled by using the Suppression feature such that the
LEDs stay lit (ON) or OFF after the device is ready.
Following are LED descriptions for the NAP series models.
1.5.1 NAP303
The LEDs will stay ON when the NAP303 is ready. You can change this setting through the NCC (Nebula
Control Center).
Figure 2 NAP303 LEDs
Chapter 1 Introduction
NAP Series User’s Guide
9
The following table describes the LEDs.
Table 1 NAP303 LEDs
LED COLOR STATUS DESCRIPTION
PWR/SYS Red Slow Blinking (On for 1s,
Off for 1s)
The NAP is booting up.
Green On
Red Off The NAP is ready for use.
Green On
Red On There is system error and the NAP cannot boot up, or the
NAP suffered a system failure.
Green Off
Red Fast Blinking (on for
50ms, Off for 50ms)
The NAP is undergoing firmware upgrade.
Green Off
Red Slow Blinking (blink for 3
times, Off for 3s)
The Uplink port is disconnected.
Green Off
Red Slow Blinking (blink for 2
times, Off for 3s)
The wireless module of the NAP is disabled or failed.
Green Off
Management Green On The NAP is managed by the NCC.
Slow Blinking (On for 1s,
Off for 1s)
The NAP is connected to the NCC, but not registered.
Amber Slow Blinking (blink for 3
times, Off for 3s)
The NAP is searching for (discovering) the NCC.
WLAN Green On The 2.4 GHz WLAN is active.
Off The 2.4 GHz WLAN is not active.
WLAN Green On The 5 GHz WLAN is active.
Off The 5 GHz WLAN is not active.
UPLINK Amber/
Green
On Amber - The port is operating as a 100-Mbps connection.
Green - The port is operating as a Gigabit connection
(1000 Mbps).
Blinking The NAP is sending/receiving data through the port.
Off The port is not connected.
LAN Amber/
Green
On Amber - The port is operating as a 100-Mbps connection.
Green - The port is operating as a Gigabit connection
(1000 Mbps).
Blinking The LAN port is sending/receiving data through the port.
Off The LAN port is not connected.
Locator White Blinking The Locator is activated and will show the actual location
of the NAP between several devices in the network.
Off The Locator function is off.
Chapter 1 Introduction
NAP Series User’s Guide
10
1.5.2 NAP203
The LEDs will stay ON when the NAP203 is ready. You can change this setting through the NCC (Nebula
Control Center).
Figure 3 NAP203 LEDs
The following table describes the LEDs.
Table 2 NAP203 LEDs
LED COLOR STATUS DESCRIPTION
PWR/SYS Red Slow Blinking (On for 1s,
Off for 1s)
The NAP is booting up.
Green On
Red Off The NAP is ready for use.
Green On
Red On There is system error and the NAP cannot boot up, or the
NAP suffered a system failure.
Green Off
Red Fast Blinking (on for
50ms, Off for 50ms)
The NAP is undergoing firmware upgrade.
Green Off
Red Slow Blinking (blink for 3
times, Off for 3s)
The Uplink port is disconnected.
Green Off
Red Slow Blinking (blink for 2
times, Off for 3s)
The wireless module of the NAP is disabled or failed.
Green Off
Management Green On The NAP is managed by the NCC.
Slow Blinking (On for 1s,
Off for 1s)
The NAP is connected to the NCC, but not registered.
Amber Slow Blinking (blink for 3
times, Off for 3s)
The NAP is searching for (discovering) the NCC.
Chapter 1 Introduction
NAP Series User’s Guide
11
1.5.3 NAP102
The following are the LED descriptions for your NAP102.
WLAN Green On The antenna switch is set to “Ceiling” for the radio.
The 2.4 GHz WLAN is active.
Amber On The antenna switch is set to “Wall” for the radio.
The 2.4 GHz WLAN is active.
Off The 2.4 GHz WLAN is not active.
WLAN Green On The antenna switch is set to “Ceiling” for the radio.
The 5 GHz WLAN is active.
Amber On The antenna switch is set to “Wall” for the radio.
The 5 GHz WLAN is active.
Off The 5 GHz WLAN is not active.
UPLINK Amber/
Green
On Amber - The port is operating as a 100-Mbps connection.
Green - The port is operating as a Gigabit connection
(1000 Mbps).
Blinking The NAP is sending/receiving data through the port.
Off The port is not connected.
LAN Amber/
Green
On Amber - The port is operating as a 100-Mbps connection.
Green - The port is operating as a Gigabit connection
(1000 Mbps).
Blinking The LAN port is sending/receiving data through the port.
Off The LAN port is not connected.
Locator White Blinking The Locator is activated and will show the actual location
of the NAP between several devices in the network.
Off The Locator function is off.
Table 2 NAP203 LEDs (continued)
LED COLOR STATUS DESCRIPTION
Chapter 1 Introduction
NAP Series User’s Guide
12
Figure 4 NAP102 LED
The following are the LED descriptions for your NAP102.
Table 3 NAP102 LED
COLOR STATUS DESCRIPTION
Red Slow Blinking (On for 1s,
Off for 1s)
The NAP is booting up.
Green On
Red Off The NAP is ready for use.
Green On
Red Off The NAP’s wireless interface is activated.
Green On
Red Slow Blinking (blink for 3
times, Off for 3s)
The NAP is searching for (discovering) the NCC.
Green On
Red Off The NAP is connected to the NCC, but not registered.
Green Slow Blinking (On for 1s,
Off for 1s)
Red On The NAP failed to boot up or is experience system failure.
Green Off
Red Fast Blinking (On for
50ms, Off for 50ms)
The NAP is undergoing firmware upgrade.
Green Off
Red Slow Blinking (blink for 3
times, Off for 3s)
The Uplink port is disconnected.
Green Off
Chapter 1 Introduction
NAP Series User’s Guide
13
Amber Slow Blinking (blink for 2
times, Off for 3s)
The wireless LAN is disabled or fails.
Green Off
Table 3 NAP102 LED (continued)
COLOR STATUS DESCRIPTION
NAP Series User’s Guide
14
CHAPTER 2
The Web Configurator
2.1 Overview
The NAP Web Configurator allows easy management using an Internet browser.
In order to use the Web Configurator, you must:
• Use Internet Explorer 10.0 and later versions, Mozilla Firefox 36.0 and later versions, Safari 9.0 and later
versions, or Google Chrome 38.0 and later versions.
• Allow pop-up windows.
• Enable JavaScript (enabled by default).
• Enable Java permissions (enabled by default).
• Enable cookies.
The recommended screen resolution is 1024 x 768 pixels and higher.
2.2 Access
1 Make sure your NAP (Nebula AP) hardware is properly connected. See the Quick Start Guide.
2 Make sure your computer’s IP address is in the same subnet as the NAP’s IP address.
3 Browse to http://(NAP’s IP address). See Section 1.1 on page 6 for more information.
4 The Login screen appears.
Chapter 2 The Web Configurator
NAP Series User’s Guide
15
5 Enter the user name (default: “admin”) and password (default: “1234”). If the NAP is being managed or
has been managed by the NCC, check the NCC's Site-Wide > Configure > General setting screen for
the NAP's current password.
6 Click Login.
2.3 Navigating the Web Configurator
The following summarizes how to navigate the web configurator from the Dashboard screen. This guide
uses the NAP102 screens as an example. The screens may vary slightly for different models.
Figure 5 The Web Configurator’s Main Screen
The Web Configurator’s main screen is divided into these parts:
• A - Title Bar
• B - Navigation Panel
• C - Main Window
2.3.1 Title Bar
The title bar provides some useful links that always appear over the screens below, regardless of how
deep into the Web Configurator you navigate.
Figure 6 Title Bar
The icons provide the following functions.
A
C
B
Table 4 Title Bar: Web Configurator Icons
LABEL DESCRIPTION
Logout Click this to log out of the Web Configurator.
Help Click this to open the help page for the current screen.
About Click this to display basic information about the NAP.
Chapter 2 The Web Configurator
NAP Series User’s Guide
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About
Click About to display basic information about the NAP.
Figure 7 About
The following table describes labels that can appear in this screen.
2.3.2 Navigation Panel
Use the menu items on the navigation panel to open screens to configure NAP features. Click the arrow
in the middle of the right edge of the navigation panel to hide the navigation panel menus or drag it to
resize them. The following sections introduce the NAP’s navigation panel menus and their screens.
Figure 8 Navigation Panel
Table 5 About
LABEL DESCRIPTION
Boot Module This shows the version number of the software that handles the booting process of the NAP.
Current Version This shows the firmware version of the NAP.
Released Date This shows the date (yyyy-mm-dd) and time (hh:mm:ss) when the firmware is released.
OK Click this to close the screen.
Chapter 2 The Web Configurator
NAP Series User’s Guide
17
Dashboard
The dashboard displays general device information, and AP information in widgets that you can re-
arrange to suit your needs.
For details on the Dashboard’s features, see Chapter 3 on page 18.
Configuration Menu
Use the configuration menu screens to configure the NAP’s features.
2.3.3 Warning Messages
Warning messages, such as those resulting from misconfiguration, display in a pop up window.
Figure 9 Warning Message
Table 6 Configuration Menu Screens Summary
FOLDER OR LINK TAB FUNCTION
Network IP Setting Configure the IP address for the NAP Ethernet interface.
VLAN Manage the Ethernet interface VLAN settings.
NAP Series User’s Guide
18
CHAPTER 3
Dashboard
3.1 Overview
Use the Dashboard screens to check status information about the NAP.
3.1.1 What You Can Do in this Chapter
• The main Dashboard screen (Section 3.2 on page 18) displays the NAP’s general device information,
and client information.
3.2 Dashboard
This screen is the first thing you see when you log into the NAP. It also appears every time you click the
Dashboard icon in the navigation panel. The Dashboard displays general AP information, and client
information in widgets that you can re-arrange to suit your needs. You can also collapse, refresh, and
close individual widgets.
Figure 10 Dashboard
The following table describes the labels in this screen.
Table 7 Dashboard
LABEL DESCRIPTION
Widget Settings (A) Use this link to re-open closed widgets.
Refresh Time Setting
(B)
Set the interval for refreshing the information displayed in the widget.
Refresh Now (C) Click this to update the widget’s information immediately.
Close Widget (D) Click this to close the widget. Use Widget Settings to re-open it.
AP Information
MAC Address This field displays the MAC address of the NAP.
Product Model This field displays the model name of the NAP.
2.4G Channel
Information
This field displays the channel number the NAP is using and its output power in the 2.4 GHz
spectrum.
B
C
D
A
Chapter 3 Dashboard
NAP Series User’s Guide
19
5G Channel
Information
This field displays the channel number the NAP is using and its output power in the 5 GHz
spectrum.
Ethernet This field displays whether the NAP’s Ethernet port is connected and the IP address of the
gateway to which the NAP is connected.
Internet This field displays whether the NAP is connecting to the Internet.
Nebula
Connectivity
Status
This field displays whether the NAP can connect to the Zyxel Nebula Control Center (NCC).
Nebula Control
Center
Activation Status
This field displays whether the NAP has been registered and can be managed by the NCC.
Your Client Connection
Client IP This field displays the IP address of the wireless client from which you access the NAP’s web
configurator.
Client MAC This field displays the MAC address of the wireless client from which you access the NAP’s
web configurator.
AP Radio This field displays the number of spatial streams for the NAP.
Channel This field displays the channel number and channel bandwidth used by the connected
wireless client.
Current Tx/Rx
rate
This field displays the current transmission rate and reception rate of the connected wireless
client.
Signal This field displays the signal strength of the connected wireless client.
Table 7 Dashboard (continued)
LABEL DESCRIPTION
NAP Series User’s Guide
20
CHAPTER 4
Network
4.1 Overview
This chapter describes how you can configure the management IP address and VLAN settings of your
NAP.
The Internet Protocol (IP) address identifies a device on a network. Every networking device (including
computers, servers, routers, printers, etc.) needs an IP address to communicate across the network.
These networking devices are also known as hosts.
Figure 11 IP Setup
The figure above illustrates one possible setup of your NAP. The gateway IP address is 192.168.1.1 and
the managed IP address of the NAP is 192.168.1.2 (default), but if the NAP is assigned an IP address by a
DHCP server, the default (192.168.1.2) will not be used. The gateway and the NAP must belong in the
same IP subnet to be able to communicate with each other.
4.1.1 What You Can Do in this Chapter
• The IP Setting screen (Section 4.2 on page 20) configures the NAP’s LAN IP address.
• The VLAN screen (Section 4.3 on page 21) configures the NAP’s VLAN settings.
4.2 IP Setting
Use this screen to configure the IP address for your NAP. To access this screen, click Configuration >
Network > IP Setting.
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ZyXEL NAP102 User manual

NAP102
ZyXEL
Brand
ZyXEL
Model
NAP102
Category
Networking
Type
User manual
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