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ExpressCard 2000
Instant Issuance Card Personalization System
Preventive Maintenance Checklist
To close the maintenance call after completing ExpressCard 2000 preventive maintenance, Service
Technicians must fill out both pages of this checklist and send it to MagTek Support Services, either via
e-mail to Support@MagTek.com as an photo/image/PDF file, or via fax to (651) 486-8760.
Required preventive maintenance steps and supporting detail are provided in these documents:
D99875607 ExpressCard 2000 Hardware Service Manual
D99875651 ExpressCard 2000 Preventive Maintenance Procedure
Service Summary
Serial No.:
Date (MMDDYY):
Components
Replaced:
Software Revision:
Firmware Revision:
Patches
Applied:
Total Card Count:
Technician Information
Service Technician:
Servicing Company:
Arrival Time:
Servicing Time:
Departure Time:
Customer Information
Call Placed By:
Customer Name:
Customer Signature:
Additional Notes
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Check
Maintenance Step Description
□
Clean card path
□
Clean transport rollers
□
Update software if required
Patches applied:
□
Update MLB firmware if required
Patches applied:
□
Update printer firmware if required
Patches applied:
□
Service hopper module
□
Service XY transport module
□
Clean inside device
Notes:
□
Clean card cleaning roller
□
Clean image print head
□
Service embosser module
Notes:
□
Service electronics
Notes:
□
Service cover
□
Perform final tests
Additional notes:
Before departing the service location, send both pages of this checklist to MagTek Support Services,
either via e-mail to Support@MagTek.com as a photo/image/PDF file, or via fax to (651) 486-8760.
The maintenance call will not be closed until MagTek receives both pages of this document.
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