PREVOST H3-41 VIP Owner's manual

Owner’S

MANUAL

H3-45 VIP

COACH MANUFACTURER

OWNER’S MANUAL

PA1619

May 2018

PA1619

Featuring:

 Electric Fan Cooling System

 New Electrical Architecture

First edition: May 2018, starting from vehicle K-0295

REV EFFECTIVE DESCRIPTION DATE

1 K-0295 First release May 2018

FOREWORD i

WARNING

Breathing diesel engine exhaust exposes you to chemicals known to

the State of California to cause cancer and birth defects or other

reproductive harm.

• Always start and operate the engine in a well-ventilated area.

• If in an enclosed area, vent the exhaust to the outside.

• Do not modify or tamper with the exhaust system.

• Do not idle the engine except as necessary.

For more information go to www.P65warnings.ca.gov/diesel

Proposition 65 Warning Decal on Diesel Engine Exhaust Health Hazard

DECAL #0691001

This warning decal is available through Prevost

Parts.

Best location where to affix the decal on the

vehicle.

ii FOREWORD

CRITICAL EMISSION-RELATED MAINTENANCE

Source of parts and repair:

A repair shop or person of the owner’s choosing must maintain, replace, or repair emission control

devices and systems per manufacturer's recommendations.

Replacement of tires that are GHG certified:

The original equipment tires installed on this vehicle at the factory were certified to the U.S. EPA

Greenhouse Gas (GHG) and National Highway Traffic Safety Administration (NHTSA) Fuel

Efficiency regulations. Replacement of these tires should

be with

a tire of equal or lower rolling

resistance levels (TRRL or Crr). Please consult your tire supplier(s) for appropriate replacement tires.

Maintaining a GHG certified tire:

In order to maintain the certified rolling resistance of the tires which optimize fuel economy, the

maintenance procedures provide by the tire manufacturer must be followed.

FOREWORD iii

EVENT DATA RECORDING DEVICES

This PREVOST vehicle is equipped with a device generally referred to as an "event data recorder" or

"EDR." Please note that while the term "event data recorder" is typically used throughout the motor

vehicle industry, not every EDR is the same; i.e., they do not all record the same data elements.

The EDR on this PREVOST vehicle records vehicle speed, engine RPM, time and date, plus a variety of

pedal and switch positions, both before and after an "event." Sudden vehicle deceleration or the

occurrence of certain other vehicle operational characteristics will define (trigger) an "event."

For any questions about this vehicle EDR device, contact a PREVOST Service Center or a regional

service manager.

TELEMATICS DEVICE

Your vehicle is equipped with one or more recording devices (“Telematics Device”), associated with

Prevost’s Connected Vehicle Services (the “Telematics Services”). These services, which are described

in greater detail at www.prevostcar.com (the “Website”), allow you to manage vehicle maintenance and

repair in a cost-effective manner by providing: proactive diagnostic and repair planning assistance with

detailed analysis of diagnostic trouble codes; streamlined service procedures with parts-on-hand

confirmation before a vehicle arrives for service; and live repair and customer communication. The

service eliminates or reduces diagnostics time, enhances repair efficiency, expedites decision process,

improves communications and maximizes uptime. To access the Telematics Services, you must enter

into a Telematics Subscription Agreement with Prevost, via the sales agreement pertaining to your

vehicle.

The Telematics Device collects stores and/or transmits information about your vehicle. Such information

may include direction and rate of speed, fuel consumption, engine performance, gearing, rpm, altitude,

geo-location (including a history of where the vehicle travels), safety information related to the use and

operation of the vehicle, vehicle performance, diagnostic data and error codes. The Telematics Device

has the capacity to store historical data about the use and performance of your vehicle. The Telematics

Device has the ability to transmit information to a central communications system. The information

contained in your Telematics Device may be periodically transmitted to or accessed by Prevost and

others authorized by Prevost, along with your vehicle’s VIN number or other identifying information.

Prevost does not collect any driver information. Prevost retains and uses this information to understand

the operational use of your vehicle, to remotely tune your vehicle, and to help facilitate maintenance and

vehicle improvements. To the extent allowed by law, Prevost reserves the right to access, use and control

this information.

Declining to enter into a Telematics Subscription Agreement with Prevost, or canceling a

Telematics Subscription Agreement, will not end the transmission of data from your Telematics

Device or the collection of information by Prevost. Prevost may access Telematics Data, to the

extent it is available, and use it in connection with providing services and vehicle improvements

to you and your vehicle. Prevost will regularly purge from its systems all data collected from your

Telematics Device, at time intervals determined by Prevost at its sole discretion.

iv FOREWORD

ELECTRONIC LOGGING DEVICE (ELD)

This vehicle is equipped with a dedicated ELD interface connector located under the lower left part of the

dashboard. This SAE J1939 9 PIN connector is compatible with most FMCSA approved ELD and will

ensure that the ELD will not interfere with the vehicle communication, diagnostic and/or driving systems.

Please take note that the OBD connector is only intended as a diagnostic equipment connection.

Installing an aftermarket plug-in device that uses the OBD port may cause interference and/or damage to

the vehicle systems, potentially affecting safe operation.

Both connectors (OBD and ELD) are clearly identified under the dash by stickers. The OBD port must

remain unconnected at all times except during vehicle maintenance (using Prevost approved

diagnostic equipment only).

Connecting aftermarket equipment to the OBD connector may lead to:

- Incorrect emission monitoring and failure to meet the requirements of emission tests.

- Erratic behaviour of one or more of the vehicle safety devices/driving aids, increasing the risk of

accidents.

- False code readings and inconsistency during vehicle diagnostic procedures, increasing vehicle

down time.

- Unreliable ELD connection/recording and potential violations with the federal ELD regulations*.

* For more information regarding Federal ELD requirements, consult the FMSCA

FOREWORD v

This Operator's Manual for the PREVOST H3-

41 and H3-45 coaches has been prepared to

thoroughly acquaint you, the driver, with the

equipment and features of the coach in order for

you to fully appreciate and safely enjoy this

vehicle. Prevost Car Incorporated is committed

to the continuous improvement of coach quality,

reliability, durability and safety. With innovative

features, the H3 series coach was designed with

passenger and driver safety and comfort in mind.

This manual contains information available at the

time of publication. Because standard and

optional equipment is covered in this manual,

some of the optional equipment described may

not apply to your coach. If in doubt, refer to the

technical documentation package provided with

the coach.

Driver's controls and instruments incorporate

advanced technology for enhanced driving ease

and security. This manual describes the main

features, instruments and controls, and servicing

requirements for both standard and optional

equipment. Read this manual carefully to take

advantage of the coach's advanced features and

to ensure optimum safety and passenger comfort.

Keep this manual in the coach at all times. Make

sure this manual is kept with the coach when

ownership is transferred. Please use the

appropriate card at the end of this manual to

promptly notify Prevost Car of any change of

address or transfer of ownership. This will ensure

we provide fast and reliable coach service to all

coach operators.

NOTE

Illustra

tions in this manual are used for

reference only and may differ slightly from the

actual vehicle; however, key components

addressed in the manual are represented as

accurately as possible.

Warnings, cautions and notes are used

throughout this manual to emphasize important

points when necessary:

WARNING

Directs the operator’s attention to unsafe

practices which could result in serious

personal injury or severe damage to the

vehicle.

CAUTION

Directs the operator’s attention to unsafe

practices whe

re personal injury is not

likely but damage to vehicle components

could occur.

NOTE

Indicates supplementary information essential

to the proper operation of the vehicle.

The service life of the coach depends on the kind

of attention it receives. Pay close attention to the

warnings, cautions and notes. Read the various

notices and instructions posted throughout the

coach and attached to equipment.

Since continuous improvement is a primary focus at Prevost

Car, we reserve the right to make changes anytime, without

notice, and without incurring any obligation.

Before reproducing or copying this manual, in whole or in

part, written consent must be obtained from Prevost Car

Incorporated.

TABLE OF CONTENTS vii

SECTION 1 SAFETY PRECAUTIONS .............................................................................................. 1-1

SECTION 2 VEHICLE EXTERIOR .................................................................................................... 2-1

SECTION 3 VEHICLE INTERIOR ..................................................................................................... 3-1

SECTION 4 CONTROLS AND INSTRUMENTS ............................................................................... 4-1

SECTION 5 OTHER FEATURES ...................................................................................................... 5-1

SECTION 6 STARTING AND STOPPING PROCEDURES .............................................................. 6-1

SECTION 7 SAFETY FEATURES AND EQUIPMENT ..................................................................... 7-1

SECTION 8 CARE AND MAINTENANCE ........................................................................................ 8-1

SECTION 9 TECHNICAL INFORMATION ........................................................................................ 9-1

ABBREVIATIONS

APPENDIX A – SERVICE LITERATURE

APPENDIX B – TROUBLESHOOTING MULTIPLEX

APPENDIX C – ALLISON DIAGNOSTIC TROUBLESHOOTING CODES

APPENDIX D – TPMS TROUBLESHOOTING GUIDE

SAFETY PRECAUTIONS 1-1

SECTION 1 SAFETY PRECAUTIONS

SAFE OPERATING PRACTICES ............................................................................................................................ 2

DEFENSIVE DRIVING PRACTICES ...................................................................................................................... 2

OTHER PRECAUTIONS ........................................................................................................................................... 3

1-2 SAFETY PRECAUTIONS

SAFE OPERATING PRACTICES

To ensure safe and reliable operation, heed the

following safety precautions.

o Operation and maintenance of the vehicle

must be performed only by qualified

personnel.

o Before driving, conduct a walk around

inspection and check that all baggage

compartment doors and equipment access

doors are securely shut.

o Make sure good visibility is maintained at all

times. Keep windshields clean and free of

obstructions.

o Adjust the driver's seat so that all controls

can be reached easily.

o Always wear your safety belt when driving.

o Check the instrument panel frequently. Do

not operate the vehicle when dials or

indicators do not indicate normal operating

conditions.

o Always pay attention to pedestrians passing

in front and behind the vehicle. Always yield

to pedestrians at pedestrian walkways.

o Do not drive over obstacles on the road.

Empty boxes, piles of leaves, and snowdrifts

could conceal hidden dangers that could

damage the vehicle suspension and

underbody.

o When turning or changing lanes, signal your

intention well in advance.

o When approaching to make a right turn,

reduce the space between the vehicle and

the curb to make sure another vehicle

cannot pass on the right. Since the vehicle

makes wide turns, allow enough space to

make safe turns.

o Switch from high beams to low beams when

meeting or following other vehicles within

500 feet (150 meters).

o Never leave the vehicle unattended with the

engine running or with the key in the ignition.

Turn off the engine, remove keys and apply

the parking brake before leaving the vehicle.

o Shut-off the engine before refueling, adding

oil, performing maintenance or servicing

tasks, unless stated otherwise.

o Fuel is highly flammable and explosive. Do

not smoke when refueling. Keep away from

open flames or sparks.

o Do not run the engine or HVAC system with

access doors left open. Close compartment

doors before operating any equipment.

o Do not remove the surge tank filler cap or

the cooling system pressure cap when the

engine is hot. Let the engine cool down

before removing filler caps.

o Do not attempt to push or pull-start the

vehicle.

o The service life of the vehicle depends on

the kind of maintenance it receives. Always

record any problems and report them

immediately to maintenance personnel. After

each trip, perform a system diagnostic to

check if error codes and anomalies were

recorded in the vehicle electronic modules.

DEFENSIVE DRIVING PRACTICES

o For city driving, allow a four to six second

travel interval between your vehicle and the

vehicle ahead. Increase this travel interval

to six to eight seconds for highway driving.

Increase time interval for driving at night or

in foul weather.

o Be prepared to stop when approaching an

intersection. The stopping distance of the

vehicle increases with the weight and speed.

o Establish eye-to-eye contact with other

drivers and with pedestrians. Use, high

beam and low beam headlights, turn signals

and horn as needed.

o On highway, don't stare at the road ahead.

Keep your eyes moving. Check mirrors and

dashboard instruments frequently.

o To keep the vehicle from drifting across

lanes during highway driving, always look

over the horizon on the road ahead.

o Adjust your speed to road conditions, traffic

and visibility. Never exceed the posted

speed limits.

o If another vehicle is following close behind,

reduce your speed to let the vehicle pass.

For additional information about safe operation

and defensive driving practices, contact the local

department of motor vehicles authority.

1-3 SAFETY PRECAUTIONS

OTHER PRECAUTIONS

WARNING

Prior to working on a system inside vehicle,

make sure to cut electrical power and air

supply. A component could be supplied with

electricity even if the ignition switch is set to

the OFF position and/or a component could

be pressurized even if air tanks are emptied.

Always refer to the appropriate wiring and

pneumatic diagrams prior to working on

electrical and/or pneumatic systems.

WARNING

CALIFORNIA PROPOSITION 65:

Diesel engine exhaust and some of

its

constituents are known to the State of

California to cause cancer, birth defects and

other reproductive harm.

Battery posts, terminals and other related

accessories contain lead and lead

compounds, chemical known to the State of

California to cause cancer and other

reproductive harm.

Batteries also contain other chemicals known

to the State of California to cause cancer.

Wash hands after handling.

NOTE

When the ignition switch is set to the OFF

position, th

e electrical components are not

energized except for the MCM, engine ECU,

transmission ECU, instrument cluster module,

the battery equalizer, the preheater system,

AFSS, the wheelchair lift system and some

Multiplex modules which remain energized

during 15 minutes after the ignition has been

set to the OFF position. Prior to working on one

of these electrical components, set the main

electrical shut-

off switch located above the

batteries, on the exterior wall of the main power

compartment to the OFF position.

If the vehicle will not be operated for a long

period (more than 2 weeks), it is

recommended, in order to prevent the batteries

from discharging, to trip main circuit breakers

CB2 & CB6 located on the rear junction panel

to stop the small current drawn by the radio

preset station memory, the MCM memory and

the instrument cluster clock. Note that the radio

station presets will be erased, same thing for

the diagnostic codes history and the instrument

cluster clock will have to be reset.

VEHICLE EXTERIOR 2-1

SECTION 2 VEHICLE EXTERIOR

EXTERIOR VIEW...................................................................................................................................................... 2

ENGINE COMPARTMENT COMPONENTS ................................................................................................................ 3

ENGINE COMPARTMENT CURBSIDE DOOR ............................................................................................................. 4

ENGINE COMPARTMENT DOOR ............................................................................................................................. 4

DPF ACCESS DOOR ................................................................................................................................................. 5

MAIN POWER COMPARTMENT (BATTERY) ............................................................................................................. 5

ENGINE RADIATOR DOOR ...................................................................................................................................... 6

SCR CATALYTIC CONVERTER ACCESS HATCH........................................................................................................... 6

CONDENSER COMPARTMENT (WITH OPTIONAL CENTRAL A/C SYSTEM) ................................................................ 7

EVAPORATOR COMPARTMENT (WITH OPTIONAL CENTRAL A/C SYSTEM) .............................................................. 7

FRONT ELECTRICAL AND SERVICE COMPARTMENT ................................................................................................ 8

RECLINING BUMPER COMPARTMENT .................................................................................................................... 9

BAGGAGE COMPARTMENTS .................................................................................................................................. 9

FUEL AND DIESEL EXHAUST FLUID (DEF) FILLER NECK ACCESS DOOR ...................................................................... 9

ENTRANCE DOOR ................................................................................................................................................. 10

INSIDE OPERATION .................................................................................................................................................. 10

OUTSIDE OPERATION ............................................................................................................................................... 10

KEYLESS ENTRY SYSTEM ........................................................................................................................................... 11

EXTERIOR REAR VIEW MIRRORS .......................................................................................................................... 11

ELECTRICALLY ADJUSTED MIRROR ........................................................................................................................... 11

RETRACTABLE BACK-UP CAMERA ......................................................................................................................... 11

120 VOLTS CONNECTOR ....................................................................................................................................... 11

TRAILER HITCH ..................................................................................................................................................... 12

2-2 VEHICLE EXTERIOR

EXTERIOR VIEW

H3-45 VIP EXTERIOR VIEW 18688

1. Engine air intake

2. Engine R.H. side access door

3. Main power compartment

4. Baggage compartment

5. Fuel filler neck access door

6. A/C condenser compartment or baggage

compartment

7. Entrance door

8. Retractable back up camera (optional)

9. Diesel Particulate Filter (DPF) access door

10. Engine compartment rear door

11. Rear-view mirror

12. Reclining bumper compartment

13. Front electrical and service compartment

14. Driver’s power window

15. Heating, ventilating and air conditioning

compartment (HVAC) or baggage

compartment

16. Fuel filler neck and diesel exhaust fluid

(DEF) filler neck access door

17. Auxiliary axle

18. Engine radiator door

19. SCR catalytic converter access door

VEHICLE EXTERIOR 2-3

ENGINE COMPARTMENT COMPONENTS

1. Diesel Oxidation Catalyst (DOC) & Diesel Particulate Filter (DPF) Assembly;

2. Transmission fluid dipstick;

3. Air filter restriction indicator;

4. Engine oil dipstick;

5. Rear start / stop panel;

6. Air filter;

7. Engine oil filler tube & cap;

8. Alternator, Curb side (2 total);

9. Small A/C compressor;

10. Alternators, Road side;

11. Radiator;

12. Charge air cooler (CAC);

2-4 VEHICLE EXTERIOR

ENGINE COMPARTMENT CURBSIDE

DOOR

Lock this door using the

exterior compartment key.

Lift up protector cover to

gain access to the lock.

Pull up the door handle to

release the latch and then

pull the door open.

The curbside door has a safety catch on top to

prevent it from closing inadvertently. Release the

safety catch before closing the door.

DOOR HANDLE 18184

The engine compartment curbside door provides

access to the following (if equipped)

• Engine compartment rear door release lever

• Fuel Pro 382 filtration system (optional)

• Primary and secondary air system fill valve

• Booster block terminals

• Wet air tank drain valve

• Engine air filter

• Engine block heater connector

• Power steering fluid reservoir

• Battery charger 110-120 volts connector

WARNING

Unless otherwise stated, do not run the engine

when the engine compartment curbside door

is open.

ENGINE COMPARTMENT DOOR

To open engine

compartment door, first

open engine compartment

curbside door. Lift the

latch releas

e lever, place

hand on the upper right of

the rear door and pull

rearward.

Then, using both hands, lift the door up. Always

engage the safety catch when the engine

compartment rear door is open. Release the

catch before closing the door.

The lighting in the engine compartment turns on

automatically when the door is open. When open

or not closed properly, a pictogram appears on

the instrument cluster DID. To close the door, lift

it slightly and release the safety catch.

WARNING

Pressurized cylinders as

sist the engine

compartment door opening. To avoid injury,

stand clear when opening the engine

compartment rear door.

OPENING THE ENGINE COMPARTMENT DOOR 18331

The engine compartment rear door provides

access to the following:

• Engine

• Alternators

• Compressor(s)

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