QNAP QSW-M2116P-2T2S User guide

QSW-M2116P-2T2S

User Guide

Document Version: 1

14/09/2023

Contents

1. Important Information

Safety information..................................................................................................................................................... 3

2. Product Overview

About the QSW-M2116P-2T2S.................................................................................................................................. 5

Hardware specications............................................................................................................................................5

Package contents.......................................................................................................................................................6

Components............................................................................................................................................................... 6

Front panel.............................................................................................................................................................7

Rear panel.............................................................................................................................................................. 7

Front panel LEDs................................................................................................................................................... 8

3. Installation and Access

Installation requirements......................................................................................................................................... 9

Setting up the switch.................................................................................................................................................9

Attaching rubber feet................................................................................................................................................9

Installing handles.................................................................................................................................................... 11

Connecting the switch to a computer or network...............................................................................................13

Connecting the switch to a computer.............................................................................................................. 13

Connecting the switch to a network.................................................................................................................14

Switch access............................................................................................................................................................14

Accessing the switch using a browser..............................................................................................................14

Accessing the switch using Qnder Pro...........................................................................................................15

4. Basic Operations

Reset button............................................................................................................................................................. 17

LEDs...........................................................................................................................................................................17

5. QSS

About QSS.................................................................................................................................................................20

Getting started.........................................................................................................................................................20

Client device management.....................................................................................................................................20

Scanning for connected devices........................................................................................................................20

Sending a WoL packet to a device.....................................................................................................................20

Deleting a MAC address..................................................................................................................................... 21

Clearing the MAC address history.....................................................................................................................21

Network management............................................................................................................................................21

Conguring port settings...................................................................................................................................22

Managing PoE settings.......................................................................................................................................22

Adding a VLAN.....................................................................................................................................................24

Adding a link aggregation group (LAG)............................................................................................................24

Managing Rapid Spanning Tree Protocol (RSTP) settings..............................................................................25

Adding a static MAC address............................................................................................................................. 26

Adding an access control list entry................................................................................................................... 27

Conguring IGMP snooping.............................................................................................................................. 28

Conguring QoS settings...................................................................................................................................28

Conguring QoS rate limiting............................................................................................................................29

Conguring port mirroring................................................................................................................................29

Enabling or disabling LLDP................................................................................................................................ 30

Conguring loop protection.............................................................................................................................. 30

QSW-M2116P-2T2S User Guide

1

System management.............................................................................................................................................. 31

System settings................................................................................................................................................... 31

Firmware management......................................................................................................................................38

6. Support and Other Resources

7. Glossary

Qnder Pro............................................................................................................................................................... 42

QSS.............................................................................................................................................................................42

8. Notices

Limited warranty......................................................................................................................................................43

Disclaimer................................................................................................................................................................. 43

Copyright and trademarks......................................................................................................................................43

GNU General Public License................................................................................................................................... 44

CE notice................................................................................................................................................................... 51

FCC notice................................................................................................................................................................. 51

VCCI notice................................................................................................................................................................52

BSMI notice...............................................................................................................................................................52

SJ/T 11364-2006........................................................................................................................................................52

EU Directive 2002/96/EC on waste electronic and electrical equipment (WEEE)..............................................53

EU RoHS statement..................................................................................................................................................53

Laser compliance notice......................................................................................................................................... 53

UKCA notice.............................................................................................................................................................. 54

2

1. Important Information

Original Packaging

Please keep the original packaging and packaging materials. If you want to return the product or send it for

repairs, please use the original packaging to avoid damage.

QNAP reserves the right not to provide a refund or warranty service for products that are damaged due to

improper packaging.

Hardware Defects

If your QNAP product has hardware defects, return the product to QNAP or a QNAP-authorized service

center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the

product by you or an unauthorized third party invalidates the warranty.

QNAP is not responsible for any damage or data loss caused by unauthorized modications and installation

of unsupported third-party applications.

For details, see the QNAP Warranty Terms and Conditions.

Safety information

The following instructions help ensure personal safety and environmental safety. Read these instructions

carefully before performing any operation.

General Instructions

• The device should be stored in a secure location with restricted access, controlled through the use of a

tool, lock and key, or any means of security.

• Only qualied, skilled, and authorized persons with knowledge of all restrictions, safety precautions,

and installation and maintenance procedures should have physical access to the device.

• To avoid potential injury or damage to components, ensure that the drives and other internal system

components have cooled before touching them.

• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.

Power

• To reduce the risk of re or electric shock, ensure that you only connect the power cord to a properly

grounded electrical outlet.

• To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device

before installing or replacing system components.

System Battery

• This product contains a button battery.

• If swallowed, a lithium button battery can cause severe or fatal injuries within 2 hours.

• Keep batteries out of reach of children.

• If you think batteries may have been swallowed or placed inside any part of the body, seek immediate

medical attention.

QSW-M2116P-2T2S User Guide

Important Information 3

• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace

the existing battery with a battery of the same type.

• Dispose of used batteries properly according to local regulations or the instructions of the battery

manufacturer.

Moving Parts

•

Moving fan blades: Keep your body parts away from moving fan blades while the device is connected

to a power source.

•

Moving components: Keep your body parts away from other moving components.

• The device is not suitable for use in locations where children are likely to be present.

QSW-M2116P-2T2S User Guide

Important Information 4

2. Product Overview

This chapter provides basic information about the QNAP QSW-M2116P-2T2S switch.

About the QSW-M2116P-2T2S

The QNAP QSW-M2116P-2T2S is a managed switch designed specically for PoE networks. With sixteen

2.5 GbE PoE+ ports and two 10 GbE PoE++ ports, this switch is capable of delivering both high-speed and

high-power connectivity. The switch has a total power budget of 280 watts and includes two additional 10

GbE SFP+ ports for easy network expansion. The QSS web interface allows users and IT administrators to

easily manage Layer 2 network functions and PoE settings.

Hardware specications

Tip

Model specications are subject to change without prior notice. To see the latest

specications, go to https://www.qnap.com.

Component QSW-M2116P-2T2S

Processor

CPU Microchip VSC7448-02

Chipset

Memory 4 GB

Network interfaces • 16 x 2.5G/1G RJ45 ports

• 2 x 10G/5G/1G SFP+ ports

• 2 x 10G/5G/1G BASE-T RJ45 ports

Management interfaces 1 x 1 GbE management port

PoE support

802.3af (PoE) Ports 1 to 16

Note

The ports support IEEE 802.3af-2003 PoE standard and

provide up to 15.4 W of DC power.

802.3at (PoE+) Ports 1 to 16

Note

The ports support IEEE 802.3at-2009 PoE standard and

provide up to 30 W of DC power.

802.3bt (PoE++) Ports 19 and 20

Note

The ports support IEEE 802.3bt-2018 PoE standard and

provide up to 90 W of DC power.

PoE max power port • Ports 1 to 16: Up to 30 W

• Ports 19 and 20: Up to 90 W

Total PoE power budget 280 W

Interface

QSW-M2116P-2T2S User Guide

Product Overview 5

Component QSW-M2116P-2T2S

Buttons Switch reset

LEDs

System • Status

• PoE

• Fan

Ports • Link

• Speed

• PoE

Dimensions

Form factor 1U Rackmount

Dimensions (H x W x D) 43.5 x 285 x 234.8 mm

(1.71 x 11.22 x 9.24 in)

Net weight 2.08 kg (4.59 lbs)

Others

Power supply unit 100-240V, 50/60 Hz

Maximum power consumption 350 W

Fans System: 2 x PWM dual ball bearing fans

Operating temperature 0˚C to 40˚C (32˚F to 104˚F)

Relative humidity • Non-condensing relative humidity: 5% to 95%

• Wet-bulb temperature: 27˚C (80.6˚F)

Security slot Kensington security slot

Package contents

Item Quantity

QSW-M2116P-2T2S 1

Power cord 1

Rail brackets 2

Screws for rail brackets 6

Rubber feet 4

Quick Installation Guide (QIG) 1

Components

QSW-M2116P-2T2S User Guide

Product Overview 6

Front panel

No. Component No. Component

1 Reset button 3 10 Gigabit Ethernet (SFP+) ports

2 • 2.5 Gigabit (RJ45) 802.3af PoE/802.3at

PoE+ ports

4 10 Gigabit (RJ45) 802.3bt PoE++ ports

Rear panel

No. Component No. Component

1 Power input 3 Kensington security slot

2 Management port - -

QSW-M2116P-2T2S User Guide

Product Overview 7

Front panel LEDs

No. Component No. Component

1 System status LED 6 10 Gigabit SFP+ 10G speed LED

2 PoE LED 7 10 Gigabit SFP+ 1G speed LED

3 Fan LED 8 2.5 Gigabit RJ45 link LED

4 2.5 Gigabit Ethernet (SFP+) link LED 9 2.5 Gigabit RJ45 PoE++ LED

5 2.5 Gigabit Ethernet (SFP+) PoE LED - -

QSW-M2116P-2T2S User Guide

Product Overview 8

3. Installation and Access

This chapter provides specic hardware installation and switch access steps.

Installation requirements

Category Item

Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)

• Non-condensing relative humidity: 5% to 95%

• Wet-bulb temperature: 27˚C (80.6˚F)

• Flat, anti-static surface without exposure to direct sunlight, liquids,

or chemicals

• Free from objects that may obstruct device ventilation or apply

pressure to the device or power cord

Hardware and peripherals • Computer or NAS

• Network cable

Tools • Phillips #1 or #2 screwdriver

• Flat head screwdriver

• Anti-static wrist strap

Setting up the switch

1. Place your switch in an environment that meets the requirements.

For details, see Installation requirements.

2. Power on the switch.

3. Connect the switch to a computer or network.

For details, see Connecting the switch to a computer or network.

4. Log in to QSS.

Attaching rubber feet

1. Power o the device.

2. Disconnect the power cord from the electrical outlet.

3. Disconnect all cables and external attachments.

4. Turn the device upside down.

QSW-M2116P-2T2S User Guide

Installation and Access 9

5. Attach the rubber feet.

a. Remove the protective lm from the rubber feet.

b. Attach the rubber feet.

c. Place the device in its normal upright position.

QSW-M2116P-2T2S User Guide

Installation and Access 10

6. Connect all cables and external attachments.

7. Connect the power cord to the electrical outlet.

8. Power on the device.

Installing handles

Installing handles enables you to better grip and secure the device on a rack.

1. Power o the device.

2. Disconnect the power cord from the electrical outlet.

3. Disconnect all cables and external attachments.

4. Install a handle on an angle bracket.

a. Align the openings on the handle with the two round screw holes on the angle bracket.

b. Attach the screws to lock the handle to the angle bracket.

QSW-M2116P-2T2S User Guide

Installation and Access 11

5. Install the angle bracket on the device.

a. Align the holes on the angle bracket with the holes on the chassis.

Note

Ensure that the handle faces the same direction as the front panel.

b. Attach the screws to lock the angle bracket to the chassis.

6. Install a second handle on the other side of the chassis.

7. Connect all cables and external attachments.

8. Connect the power cord to the electrical outlet.

9. Power on the device.

QSW-M2116P-2T2S User Guide

Installation and Access 12

Connecting the switch to a computer or network

You can connect the switch to a computer or local area network. For details, see the following topics:

•Connecting the switch to a computer

•Connecting the switch to a network

Connecting the switch to a computer

Connecting the switch to a QNAP NAS allows you to expand storage capacity and back up data to another

NAS through network cable connections to the management port on the switch. However, you must connect

the switch to a computer to congure the settings.

1. Power on the switch.

2. Connect the switch to a computer.

a. Connect a network cable to the management port or a PoE port on the switch.

b. Connect the network cable to a Gigabit network port on the computer.

c. Optional: Connect the switch to the NAS.

3. Verify that the computer recognizes the switch.

a. Open Qnder Pro on the host computer.

QSW-M2116P-2T2S User Guide

Installation and Access 13

Note

To download Qnder Pro, go to https://www.qnap.com/utilities.

b. Locate the switch on the list.

Connecting the switch to a network

You can connect the switch to the local area network through the management port or a PoE port.

1. Power on the switch.

2. Connect the switch to your local area network using the management port or a PoE port.

3. Run Qnder Pro on a computer that is connected to the same local area network.

Note

To download Qnder Pro, go to https://www.qnap.com/utilities.

4. Locate the switch in the list and then double-click the name or IP address.

The QSS login screen appears.

5. Enter your QSS login information.

6. Click Log In.

Switch access

Method Description Requirements

Web browser You can access the switch using any

computer on the same network if you have

the following information:

• Switch name (Example: http://

example123/) or IP address

• Login credentials of a valid user account

For details, see Accessing the switch using a

browser.

• Computer that is connected

to the same network as the

switch

• Web browser

Qnder Pro Qnder Pro is a desktop utility that enables

you to locate and access QNAP devices

on a specic network. The utility supports

Windows, macOS, Linux, and Chrome OS.

For details, see Accessing the switch using

Qnder Pro.

• Computer that is connected

to the same network as the

switch

• Web browser

•Qnder Pro

Accessing the switch using a browser

You can access the switch using any computer on the network if you know its IP address and the login

credentials of a valid user account. QNAP switches support DHCP client conguration by default for IP

assignment. When connected to a network, the switch automatically obtains an IP address from a DHCP

server.

Note

QSW-M2116P-2T2S User Guide

Installation and Access 14

• If you do not know the IP address of the switch, you can locate it using Qnder Pro.

• If the switch is not connected to a DHCP supported network, you can access the switch

web interface by changing the IP address of the computer to 169.254.100.102.

• The default IP address of the switch is 169.254.100.101.

1. Verify that your computer is connected to the same network as the switch.

2. Open a web browser on your computer.

3. Type the IP address of the switch in the address bar.

The QSS login page appears.

4. Specify the username and password.

Default Username Default Password

admin The MAC address of the switch image omitting any punctuation and

capitalizing any letters.

Tip

For example, if the MAC address is 00:0a:0b:0c:00:01, the

default password is 000A0B0C0001.

Note

• You can nd the device MAC address with Qnder Pro or

attached to a label on the device listed as "MAC".

• You are prompted to change the password after logging

in for the rst time.

• For security reasons, QNAP strongly recommends

changing the password after the rst login.

5. Click Login.

The QSS desktop appears.

Important

After setting up the switch, ensure that you change the IP address of the computer to the

original conguration.

Accessing the switch using Qnder Pro

1. Install Qnder Pro on a computer that is connected to the same network as the switch.

Tip

To download Qnder Pro, go to https://www.qnap.com/en/utilities.

2. Open Qnder Pro.

Qnder Pro automatically searches for all QNAP devices on the network.

3. Locate the switch in the list, and then double-click the name or IP address.

The QSS login screen opens in the default web browser.

4. Specify the username and password.

QSW-M2116P-2T2S User Guide

Installation and Access 15

Default Username Default Password

admin The MAC address of the switch image omitting any punctuation and

capitalizing any letters.

Tip

For example, if the MAC address is 00:0a:0b:0c:00:01, the

default password is 000A0B0C0001.

Note

• You can nd the device MAC address with Qnder Pro or

attached to a label on the device listed as "MAC".

• You are prompted to change the password after logging

in for the rst time.

• For security reasons, QNAP strongly recommends

changing the password after the rst login.

5. Click Login.

The QSS desktop appears.

QSW-M2116P-2T2S User Guide

Installation and Access 16

4. Basic Operations

This chapter describes basic switch operations.

Reset button

Operation User Action Result

Basic system

reset

Press and hold the button for 5

seconds.

The following settings are reset to default:

• System administrator password: The default

password is the device MAC address in uppercase

letters without special characters. For example, if

the device MAC address is 00-08-9B-F6-15-75, then

the admin password would be 00089BF61575.

Note

You can nd the device MAC address with

Qnder Pro or attached to a label on the

device listed as "MAC".

• The admin account is automatically enabled.

Advanced

system reset

Press and hold the button for 10

seconds.

The default factory settings are restored.

LEDs

LEDs indicate system status and related information when the switch is powered on. The following LED

information applies only when the switch is connected to the network.

For details on the location of the LEDs, see Front panel LEDs.

System Status LED

Status Description

Green • The device is ready.

• The rmware is updated.

• The password has been reset.

• The device has been reset to factory default settings.

Flashes green • The device is being initialized.

• The rmware is being updated.

Important

When updating the rmware, do not remove the

power cord, and do not force-exit the application.

• The device is being reset.

• The device password is being reset.

QSW-M2116P-2T2S User Guide

Basic Operations 17

Status Description

Red • A system error occurred.

• A network loop was detected.

• The system is overheating.

• A fan error occurred.

Note

For more details, log in to QSS.

O • The device is powered o.

• The device is ready for password reset.

• The device is ready for factory reset.

PoE LED

Status Description

Green The PoE status is normal.

Red A fatal PoE error occurred.

Fan LED

Status Description

Green The system fan status is normal.

Red A fatal system fan error occurred.

2.5 Gigabit Ethernet (RJ45) Link LED - Left

Status Description

Green The network connection is operating at 2.5 Gbps.

Flashes green Data is being transmitted.

Amber The network connection is operating at 1 Gbps or 100 Mbps.

Flashes amber Data is being transmitted.

O • There is no cable connected to the port.

• The port is disabled in QSS.

• A network loop was detected and loop protection has disabled the

port.

2.5 Gigabit Ethernet (RJ45) PoE LED - Right

Status Description

Green The switch is connected to a power device.

Flashes green A power device error occurred.

O • There is no power device connected to the port.

• PoE mode is disabled on the port in QSS.

QSW-M2116P-2T2S User Guide

Basic Operations 18

10 Gigabit Ethernet (SFP+) 10G Speed LED - Left

Status Description

Green The network connection is operating at 10 Gbps.

Flashes green Data is being transmitted.

O • There is no cable connected to the port.

• The port is disabled in QSS.

• A network loop was detected and loop protection has disabled the port.

10 Gigabit Ethernet (SFP+) 1G Speed LED - Right

Status Description

Amber The network connection is operating at 1 Gbps.

Flashes amber Data is being transmitted.

O • There is no cable connected to the port.

• The port is disabled in QSS.

• A network loop was detected and loop protection has disabled the

port.

10 Gigabit Ethernet (RJ45) Link LED - Left

Status Description

Green The network connection is operating below 10 Gbps.

Flashes green Data is being transmitted.

Amber The network connection is operating at 5 Gbps, 2.5 Gbps, 1 Gbps, or

100 Mbps.

Flashes amber Data is being transmitted.

O • There is no cable connected to the port.

• The port is disabled in QSS.

• A network loop was detected and loop protection has disabled the

port.

10 Gigabit Ethernet (RJ45) PoE LED - Right

Status Description

Green The switch is connected to a power device.

Flashes green A power device error occurred.

O • There is no power device connected to the port.

• PoE mode is disabled on the port in QSS.

QSW-M2116P-2T2S User Guide

Basic Operations 19

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QNAP QSW-M2116P-2T2S User guide

QNAP QSW-M2116P-2T2S User guide

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