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QSW Managed
Switches
QSW-M3212R
QSW-M3216R
User Guide
Document Version: 1
26/06/2023
Contents
1. Product Overview
About the QSW-M3212R and QSW-M3216R........................................................................................................... 3
Hardware specications............................................................................................................................................3
Package contents.......................................................................................................................................................4
Components............................................................................................................................................................... 4
Front panel.............................................................................................................................................................5
Front panel LEDs................................................................................................................................................... 6
Safety information..................................................................................................................................................... 7
2. Installation and Access
Installation requirements......................................................................................................................................... 9
Setting up the switch.................................................................................................................................................9
Connecting the switch to a computer or network................................................................................................. 9
Connecting the switch to a computer................................................................................................................ 9
Connecting the switch to a network.................................................................................................................11
Switch access............................................................................................................................................................12
Accessing the switch using a browser..............................................................................................................12
Accessing the switch using Qnder Pro...........................................................................................................13
3. Basic Operations
LEDs...........................................................................................................................................................................15
Reset button............................................................................................................................................................. 17
4. QSS
About QSS.................................................................................................................................................................18
Getting started.........................................................................................................................................................18
Network management............................................................................................................................................18
Conguring port settings...................................................................................................................................18
Adding a VLAN.....................................................................................................................................................19
Adding a Link Aggregation Group (LAG).......................................................................................................... 19
Managing Rapid Spanning Tree Protocol (RSTP) settings..............................................................................20
Conguring loop protection settings............................................................................................................... 21
Enabling or disabling LLDP................................................................................................................................ 21
Adding a static MAC address............................................................................................................................. 22
Conguring IGMP snooping.............................................................................................................................. 22
Managing access control list (ACL) entries.......................................................................................................23
Conguring QoS settings...................................................................................................................................24
Mapping CoS values to queues......................................................................................................................... 25
Mapping DSCP values to queues...................................................................................................................... 25
System management.............................................................................................................................................. 26
System settings................................................................................................................................................... 26
Firmware update.................................................................................................................................................30
5. Support and Other Resources
6. Glossary
myQNAPcloud.......................................................................................................................................................... 35
Qnder Pro............................................................................................................................................................... 35
QSS.............................................................................................................................................................................35
QuNetSwitch.............................................................................................................................................................35
QSW Managed Switches User Guide
1
7. Notices
Limited warranty......................................................................................................................................................36
Disclaimer................................................................................................................................................................. 36
Copyright and trademarks......................................................................................................................................36
GNU General Public License................................................................................................................................... 37
CE notice................................................................................................................................................................... 44
FCC notice................................................................................................................................................................. 44
VCCI notice................................................................................................................................................................45
BSMI notice...............................................................................................................................................................45
SJ/T 11364-2006........................................................................................................................................................45
EU Directive 2002/96/EC Waste Electronic and Electrical Equipment (WEEE)...................................................46
EU RoHS Statement................................................................................................................................................. 46
Laser Compliance Notice........................................................................................................................................ 46
UKCA notice.............................................................................................................................................................. 47
2
1. Product Overview
This chapter provides basic information about the QNAP QSW-M3212R and QSW-M3216R switches.
About the QSW-M3212R and QSW-M3216R
To provide a robust and ecient way to manage network trac, the QSW-M3212R features four 10 GbE RJ45
ports and eight 10 GbE SFP+ ports, while the QSW-M3216R features eight 10 GbE RJ45 ports and eight 10
GbE SFP+ ports.
Both switches can be accessed using the QNAP Switch System (QSS) to simplify network management,
oering complete transparency into your network. The switches provide exible scaling and integration for
expanding your network infrastructure.
Hardware specications
Warning
• If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third
party invalidates the warranty.
• QNAP is not responsible for any damage or data loss caused by unauthorized
modications and installation of unsupported third-party applications.
• For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specications are subject to change without prior notice. To see the latest
specications, go to https://www.qnap.com.
Component QSW-M3212R-8S4T QSW-M3216R-8S8T
Processor
CPU Marvell® 98DX3550
Chipset
Memory 8 GB
Network interfaces • 4 x 100M/1G/2.5G/5G/10G RJ45 ports
• 8 x 1G/10G GbE SFP+ ports
• 8 x 100M/1G/2.5G/5G/10G RJ45 ports
• 8 x 1G/10G GbE SFP+ ports
Management
interfaces
• Console ports: 1 x RJ45 port
• Management ports: 1 x Marvell ® 88E1512 1 GbE port
Interface
Buttons Switch reset
LEDs
System • Status
• Locator
QSW Managed Switches User Guide
Product Overview 3
Component QSW-M3212R-8S4T QSW-M3216R-8S8T
Ports • Speed
• Link
• Activity
Dimensions
Form factor 2U Rackmount
Dimensions (H x W
x D)
207 x 199.5 x 43.3 mm
(8.14 x 7.85 x 1.70 in)
Net weight 1.52kg (3.35 lbs)
Others
Power supply unit 100-240V, 50/60 Hz
Maximum power
consumption
80W
Sound level 28 dB(A)
Fans System: 2 x VAPO bearing fans
Operating
temperature
0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Package contents
Item Quantity
QSW-M3216R / QSW-M3212R 1
Power cord 1
Rail kit 1
Quick Installation Guide (QIG) 1
Components
QSW Managed Switches User Guide
Product Overview 4
Front panel
QSW-M3216R
QSW-M3212R
No. Component No. Component
1 Reset button 4 10 GbE SFP+ ports
2 Management port 5 Console port
3 10 GbE RJ45 ports - -
QSW Managed Switches User Guide
Product Overview 5
Front panel LEDs
QSW-M3216R
QSW-M3212R
No. Component No. Component
1 Status LED 5 10 Gigabit Ethernet LED: 10 Gbps speed
2 Locator LED 6 10 Gigabit Ethernet LED: 100M/1G/2.5G/5G
speed
3 Management port speed LED 7 10 Gigabit SFP+ LED: 10 Gbps speed
4 Management port activity LED 8 10 Gigabit SFP+ LED: 1 Gbps speed
QSW Managed Switches User Guide
Product Overview 6
Safety information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operation.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualied, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of re or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
• To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device
before installing or replacing system components.
System Battery
• This product contains a button battery.
• If swallowed, a lithium button battery can cause severe or fatal injuries within 2 hours.
• Keep batteries out of reach of children.
• If you think batteries may have been swallowed or placed inside any part of the body, seek immediate
medical attention.
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
• The device is not suitable for use in locations where children are likely to be present.
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Product Overview 7
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Product Overview 8
2. Installation and Access
This chapter provides specic hardware installation and switch access steps.
Installation requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct the switch ventilation or apply
pressure to the switch or power cord.
Hardware and peripherals • Computer or NAS
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Flat head screwdriver
• Anti-static wrist strap
Setting up the switch
1. Place your switch in an environment that meets the requirements.
For details, see Installation requirements.
2. Power on the switch.
3. Connect the switch to a computer or network.
For details, see Connecting the switch to a computer or network.
4. Log in to QSS.
Connecting the switch to a computer or network
You can connect the switch to a computer or local area network. For details, see the following topics:
•Connecting the switch to a computer
•Connecting the switch to a network
Connecting the switch to a computer
Connecting the switch to a QNAP NAS allows you to expand storage capacity and back up data to another
NAS through network cable connections to a host port on the switch. However, you must connect the switch
to a computer to congure the settings.
1. Power on the switch.
2. Connect the switch to a computer.
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Installation and Access 9
a. Connect a network cable to the host port on the switch.
b. Connect the network cable to a Gigabit network port on the computer.
c. Optional: Connect the switch to the NAS.
QSW-M3216R
QSW Managed Switches User Guide
Installation and Access 10
QSW-M3212R
3. Verify that the computer recognizes the switch.
a. Open Qnder Pro on the host computer.
Note
To download Qnder Pro, go to https://www.qnap.com/utilities.
b. Locate the switch on the list.
Connecting the switch to a network
You can connect the switch to the local area network through the host port.
1. Power on the switch.
2. Connect the switch to your local area network using the host port.
3. Run Qnder Pro on a computer that is connected to the same local area network.
Note
To download Qnder Pro, go to https://www.qnap.com/utilities.
4. Locate the switch in the list and then double-click the name or IP address.
The QSS login screen appears.
5. Enter your QSS login information.
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Installation and Access 11
6. Click Log In.
Switch access
Method Description Requirements
Web browser You can access the switch using any
computer on the same network if you have
the following information:
• Switch name (Example: http://
example123/) or IP address
• Login credentials of a valid user account
For details, see Accessing the switch using a
browser.
• Computer that is connected
to the same network as the
switch
• Web browser
Qnder Pro Qnder Pro is a desktop utility that enables
you to locate and access QNAP devices
on a specic network. The utility supports
Windows, macOS, Linux, and Chrome OS.
For details, see Accessing the switch using
Qnder Pro.
• Computer that is connected
to the same network as the
switch
• Web browser
•Qnder Pro
Accessing the switch using a browser
You can access the switch using any computer on the network if you know its IP address and the login
credentials of a valid user account. QNAP switches support DHCP client conguration by default for IP
assignment. When connected to a network, the switch automatically obtains an IP address from a DHCP
server.
Note
• If you do not know the IP address of the switch, you can locate it using Qnder Pro.
• If the switch is not connected to a DHCP supported network, you can access the switch
web interface by changing the IP address of the computer to 169.254.100.102.
• The default IP address of the switch is 169.254.100.101.
1. Verify that your computer is connected to the same network as the switch.
2. Open a web browser on your computer.
3. Type the IP address of the switch in the address bar.
The QSS login page appears.
4. Specify the username and password.
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Installation and Access 12
Default Username Default Password
admin The MAC address of the switch image omitting any punctuation and
capitalizing any letters.
Tip
For example, if the MAC address is 00:0a:0b:0c:00:01, the
default password is 000A0B0C0001.
Note
You can nd the device MAC address with
Qnder Pro or attached to a label on the device
listed as MAC.
Note
• You are prompted to change the password after logging
in for the rst time.
• For security reasons, QNAP strongly recommends
changing the password after the rst login.
5. Click Login.
The QSS desktop appears.
Important
After setting up the switch, ensure that you change the IP address of the computer to the
original conguration.
Accessing the switch using Qnder Pro
1. Install Qnder Pro on a computer that is connected to the same network as the switch.
Tip
To download Qnder Pro, go to https://www.qnap.com/en/utilities.
2. Open Qnder Pro.
Qnder Pro automatically searches for all QNAP devices on the network.
3. Locate the switch in the list, and then double-click the name or IP address.
The QSS login screen opens in the default web browser.
4. Specify the username and password.
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Installation and Access 13
Default Username Default Password
admin The MAC address of the switch image omitting any punctuation and
capitalizing any letters.
Tip
For example, if the MAC address is 00:0a:0b:0c:00:01, the
default password is 000A0B0C0001.
Note
You can nd the device MAC address with Qnder Pro or
attached to a label on the device listed as MAC.
Note
• You are prompted to change the password after logging
in for the rst time.
• For security reasons, QNAP strongly recommends
changing the password after the rst login.
5. Click Login.
The QSS desktop appears.
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Installation and Access 14
3. Basic Operations
This chapter describes basic switch operations.
LEDs
LEDs indicate system status and related information when the switch is powered on. The following LED
information applies only when the switch is connected to the network.
For details on the location of the LEDs, see Front panel LEDs.
System Status LED
Status Description
Green • The device is ready.
• The rmware is updated.
• The password has been reset.
• The switch has been reset to factory default settings.
Flashes green • The device is being initialized.
• The rmware is being updated.
Important
When updating the rmware, do not remove the
power cord, and do not force-exit the application.
• The device is being reset.
• The device password is being reset.
Red • A system error occurred.
• A network loop was detected.
• The system is overheating.
• A fan error occurred.
Note
For more details, log in to QSS.
O • The device is powered o.
• The device is ready for password reset.
• The device is ready for factory reset.
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Basic Operations 15
Locator LED
Status Description
Flashes amber The switch is being located.
Note
The locator LED ashes for 30 minutes when the
locator function is enabled.
O • The switch is not being managed by the cloud.
• The locator function is disabled.
10 Gigabit Ethernet LED
Status Description
Green The network connection is operating at 10 Gbps.
Flashes green The device is being accessed from a 10 GbE network.
Amber The network connection is operating at 100 Mbps, 1 Gbps, 2.5 Gbps, or
5Gbps.
Flashes amber The device is being accessed from a 100 Mbps, 1 Gbps, 2.5 Gbps, or
5Gbps network.
O • There is no cable connected to the port.
• Auto-negotiation failed.
• Link speed mismatch occurred.
• Port link-up failure.
• The port is disabled in QSS.
• A network loop was detected and loop protection has disabled the
port.
10 Gigabit SFP+ LED
Status Description
Green The network connection is operating at 10 Gbps.
Flashes green The device is being accessed from a 10 GbE network.
Amber The network connection is operating at 1 Gbps.
Flashes amber The device is being accessed from a 1 Gbps network.
O • There is no cable connected to the port.
• Auto-negotiation failed.
• Link speed mismatch occurred.
• Port link-up failure.
• The port is disabled in QSS.
• A network loop was detected and loop protection has disabled the
port.
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Basic Operations 16
Management RJ45 Speed LED
Status Description
Green The network connection is operating at 1 Gbps.
Amber The network connection is operating at 100 Mbps.
Flashes green or amber Data is being transmitted.
O There is no network connection.
Management RJ45 Link and Activity LED
Status Description
Amber The management port is operating as an uplink port.
Flashes amber Data is being transmitted.
O There is no network connection.
Reset button
Operation User Action Result
Basic system
reset
Press and hold the button for 5
seconds.
The following settings are reset to default:
• System administrator password: The default
password is the device MAC address in uppercase
letters without special characters. For example, if
the device MAC address is 00-08-9B-F6-15-75, then
the admin password would be 00089BF61575.
Note
You can nd the device MAC address with
Qnder Pro or attached to a label on the
device listed as MAC.
• The admin account is automatically enabled.
Advanced
system reset
Press and hold the button for 10
seconds.
The default factory settings are restored.
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Basic Operations 17
4. QSS
About QSS
The QNAP Switch System (QSS) is a network management operating system for QNAP switch devices. QSS
allows for Layer 2 network administration and system management of the switch.
Getting started
1. Log in to the switch as an administrator.
The default administrator account is admin.
For details, see Switch access.
2. Congure the system settings.
For details, see System settings.
3. Congure port settings and other network settings.
For details, see Network management.
Network management
Basic network conguration of the switch includes port management, VLAN conguration, conguration of
various protocols, and trac management via quality of service (QoS) and access control lists (ACLs).
Dashboard
The dashboard opens to the conguration section of the interface. Click the drop-down menu in the
dashboard to view the port status, VLAN status, link aggregation status, and port trac for all ports.
You can also delete user-congured network settings and monitor the network settings of the switch.
Conguring port settings
1. Log in to QSS.
2. Go to Conguration > Port Management .
3. Go to Port Conguration.
4. Identify a port.
5. Congure the settings.
Setting Description
State Enables or disables the switching port
Speed Allows the port speed to be auto-negotiated or controlled using the
selected speed
Flow Control Enables or disables ow control for the port
6. Click Save.
QSS saves the settings.
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QSS 18
Adding a VLAN
A virtual LAN (VLAN) groups multiple network devices together and limits their broadcast domain. Members
of a VLAN are isolated and network trac is only sent between group members.
Each VLAN is assigned a specic VLAN identication number. The VLAN screen displays information about
existing VLANs and provides access to VLAN conguration options.
1. Log in to QSS.
2. Go to Conguration > VLAN .
3. Click Add.
The Add VLAN window opens.
4. Specify a VLAN ID.
5. Select ports to include in the VLAN.
Only tagged ports can belong to multiple VLANs.
6. Click Save.
QSS adds the VLAN.
Adding a Link Aggregation Group (LAG)
Link Aggregation Control Protocol (LACP) allows you to combine multiple switching ports into a single logical
network interface. This ensures increased throughput and provides redundancy. In case of port failure,
trac continues on the remaining ports.
The Link Aggregation page displays information about existing link aggregation groups and provides
access to conguration options.
Warning
To prevent network loop errors during the LAG conguration process, do not connect the
switch to other devices using more than one network cable until after you have congured
LAGs on all the devices. You can enable loop protection to avoid network loops in the
connected network.
1. Log in to QSS.
2. Go to Conguration > Link Aggregation .
3. Identify a group.
4. Click .
The Edit Group window opens.
5. Congure the group settings.
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QSS 19
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