Storsimple 7000 Series Safety Manual

Brand: Storsimple

Model: 7000 Series

Type: Safety Manual

StorSimple Safety Guide

5000-7000 Series Appliance

September 2012

775-0007-0200 Rev B

Table of Contents

Welcome ............................................................................................................................. 3

Safety Notices .................................................................................................................... 3

Safe Handling .............................................................................................................................3

Safety ...........................................................................................................................................3

Rack System Precautions ..........................................................................................................4

Power Cooling Module Operation ...........................................................................................5

ESD Precautions .........................................................................................................................6

Battery Disposal .........................................................................................................................6

Contacting Technical Support ......................................................................................... 7

775-0007-0200 Rev B

Welcome

Thank you for purchasing a 5000/7000 series StorSimple appliance! This safety guide covers

important information that will help ensure your safety while installing and using your

appliance. Please carefully read and follow the instructions as detailed in the following

sections.

Safety Notices

Please read the following safety notices before proceeding. These notices are for your

safety and protection, and to ensure proper operation of your appliance.

Safe Handling

 A fully configured enclosure can weigh up to 32kg (70lb). Do not try to lift it by

yourself.

 Before moving the enclosure, always ensure that 2 people are needed to handle the

weight. Be aware that one person lifting this weight can sustain injuries.

 Do not lift the enclosure by the handles on the PCMs. They are not designed to take

the weight.

Safety

 All plug-in modules and blank plates are part of the fire enclosure and must only be

removed when a replacement can be immediately added. The system must not be

run without all modules or blanks in place.

 Permanently unplug the unit before you move it or if you think it has become

damaged in any way.

 The plug on the power supply cord is used as the main disconnect device. Ensure

that the socket outlets are located near the equipment and are easily accessible.

 When powered by multiple AC sources, disconnect all supply power for complete

isolation.

775-0007-0200 Rev B

 A safe electrical earth connection must be provided to the power supply cords.

Check the grounding of the enclosure before applying power.

 Provide a suitable power source with electrical overload protection to meet the

requirements laid down in the technical specification.

 When bifurcated power cords (‘Y’ leads) are used, they must only be connected to a

supply range of 200-240V.

 In order to comply with applicable safety, emission and thermal requirements, no

covers should be removed and all bays must be populated with plug-in modules.

 The power connection should always be disconnected prior to removal of a PCM

from the enclosure. A faulty PCM must be replaced with a fully operational module

within 24 hrs. Do not remove a faulty PCM unless you have a replacement model of

the correct type ready for insertion.

Caution: If this equipment is used in a manner not specified by the manufacturer,

the protection provided by the equipment may be impaired.

Caution: The RJ45 socket is for an Ethernet connection only and must not be

connected to a telecommunications network.

Note: The appliance employs a front-to-back cooling design. Be sure to install it

in a rack that can accommodate this design.

Rack System Precautions

The following safety requirements must be considered when mounting in a rack cabinet.

 The following safety requirements must be considered when mounting in a rack

cabinet.

775-0007-0200 Rev B

 The rack design should support the total weight of the installed enclosures and

incorporate stabilizing features suitable to prevent the rack from tipping or being

pushed over during installation or normal use.

 When loading a rack, fill the rack from the bottom up and empty from the top down.

 Do not slide more than one enclosure out of the rack at a time to avoid the danger

of the rack toppling over.

 The rack design should take into consideration the maximum enclosure operating

ambient temperature of 35 degrees Celsius (95 degrees Fahrenheit).

 The system must be operated with low-pressure rear exhaust installation (back

pressure created by rack doors and obstacles not to exceed 5 Pascal (0.5 mm water

gauge)).

 The rack should have a safe electrical distribution system. It must provide over-

current protection for the enclosure and must not be overloaded by the total

number of enclosures installed. The electrical power consumption rating shown on

the nameplate should be observed.

 The electrical distribution system must provide a reliable ground for each enclosure

in the rack.

 Each power supply in each enclosure has a ground leakage current of 1.0 mA max at

60Hz, 264V. The design of the electrical distribution system must take into

consideration the total ground leakage current from all power supplies in all

enclosures. The rack may require labeling with “HIGH LEAKAGE CURRENT. Ground

(earth) connection is essential before connecting a supply.”

 The rack, when configured with the enclosures, must meet the safety requirements of

UL 60950-1 and IEC 60950-1/EN 60950-1.

Power Cooling Module Operation

The appliance is designed to operate with two Power and Cooling Modules. Each of the

PCM has a power supply and a dual-axis fan. During a critical condition, the system allows

for a failure of one power supply while continuing normal operations. Two PCMs (and

775-0007-0200 Rev B

hence power supplies) must always be installed. A single PCM does not provide redundant

power. Hence, the failure of an only PCM can result in downtime or possible data loss.

You must replace the failed PCM within 24 hours. Once a PCM is removed for

replacement, the replacement must be completed within 10 minutes after removal.

Warning: Do not remove the covers from the PCM. Danger of electric shock

inside. Return the PCM to StorSimple for replacement.

Warning: Do not remove a PCM unless a replacement can be installed immediately.

The enclosure must not be operated without all modules in place.

ESD Precautions

Ensure that you have installed and checked a suitable anti-static wrist or ankle strap and

observe all conventional ESD precautions when handling modules and components. Avoid

contact with backplane components and module connectors. ESD damage is not covered by

warranty.

Battery Disposal

The power supply uses a special battery to protect during temporary short-term power

outages. The battery is seated in the PCM.

Warning: There is a danger of explosion if the battery is disposed of improperly.

Dispose of used batteries in accordance with national regulations.

Caution: The battery may present a risk of fire, explosion, or burns. Do not

disassemble, crush, or heat above 60 degrees Celsius (140 degrees Fahrenheit) or

incinerate. Replace the PCM battery with a battery provided by StorSimple only.

Use of another battery may present a risk of fire or explosion.

775-0007-0200 Rev B

Caution: Use protective end caps on the batteries if they are removed from the

power supply.

Contacting Technical Support

Please contact technical support to create your account and to receive your credentials to

access the documentation at:

 ftp://ftp.storsimple.com

This will allow you access to product documentation, release notes, software upgrades, and

software packages including the StorSimple SharePoint Database Optimizer (SSDO), the

StorSimple Data Recover Console (SDRC) for SharePoint and Exchange and the StorSimple

Data Protection for managing Snapshots, Cloud Snapshots and Cloud Clones.

Should you encounter any issues with your StorSimple appliance, please do not hesitate to

contact StorSimple Technical Support at:

 Telephone: 1-855-2STORSIMPLE (1-855-278-6774)

 Email: support@storsimple.com

5000, 7000 Series StorSimple Appliance

Rack Installation Guide

September, 2012

775-0005-0200 Rev D

Table of Contents

Welcome ................................................................................................................................. 3

Site Preparation ..................................................................................................................... 3

Installation Pre-requisites .................................................................................................... 3

Rack Mounting Rail Kit ........................................................................................................ 3

Installation Procedure .......................................................................................................... 3

Mounting the Appliance in the Rack ................................................................................ 5

Contacting Technical Support ............................................................................................ 6

775-0005-0200 Rev D

Welcome

Thank you for purchasing a 5000/7000 series StorSimple appliance! This rack mount installation

guide will walk you through the steps necessary to install your appliance in a standard 19” rack with

front and rear posts.

The installation consists of multiple steps each of which is discussed in the following sections.

Site Preparation

The appliance must be installed in a standard 19” rack that has both front and rear posts.

To prepare for rack installation, ensure that

 The appliance is resting safely on a flat, stable, and level work surface (or similar).

 The site where you intend to setup has standard AC power from an independent source or a

rack Power Distribution Unit with a UPS.

 You have two people available to handle the weight in case you are handling it manually. A

fully configured enclosure can weigh up to 32kgs.

Installation Pre-requisites

The enclosure is designed for installation into a standard 19-inch rack cabinet with:

 Minimum depth of 27.84 inches from rack post to post.

 Maximum weight of up to 32kg. for appliance.

 Maximum back pressure of 5 Pascal (0.5mm water gauge).

Rack Mounting Rail Kit

A set of mounting rails will be provided to use with the 19-inch rack cabinet. The rails have been

tested to handle the maximum enclosure weight. These rails will also allow installation of multiple

enclosures without loss of space within the rack.

Installation Procedure

Follow the steps below to safely install the appliance into the rack.

775-0005-0200 Rev D

 With the enclosure on the work surface, remove the left and right front flange caps by pulling

the caps free. They simply snap onto the flanges.

 Install the left and right rail slides to the sides of the enclosure chassis. They attach using six

metric screws for each side. To help with orientation, the rail slides are marked “LH - Front”

and "RH - Front" and the end that is affixed towards the rear of the enclosure has a tapered

end.

 Install the left and right rail assemblies to the rack cabinet vertical members as follows. The

brackets are marked “LH”, "RH" and “this side up” to guide the user through correct

orientation.

 Locate the rail pins at the front and rear of the rail assembly. Extend the rail to fit

between the rack posts and insert the pins into the front and rear rack post vertical

member holes. Be sure the rail assembly is level.

 Secure the rail assembly to the rack vertical members using two of the (metric) screws

provided. There will be one screw used on the front and one on the rear.

775-0005-0200 Rev D

 Repeat for the other side rail assembly.

Mounting the Appliance in the Rack

Mount the appliance in the rack using the rack guides that were installed.

 Using an assistant, lift the enclosure and align it with the rack rails.

 Carefully insert the appliance into the rails and push the appliance completely into the rack

cabinet. Use the chassis latch screws to secure the left and right chassis latches, ensuring that

the latches are oriented as shown below.

 Secure the enclosure into the rack by installing one Philips screw (provided) through each

flange, left and right.

 Install the flange caps by pressing them into position. They snap into place.

775-0005-0200 Rev D

Contacting Technical Support

Please contact technical support to create your account and to receive your credentials at:

 ftp://ftp.storsimple.com

This will allow you access to software upgrades and software packages including the StorSimple

SharePoint Database Optimizer (SSDO), the StorSimple Data Recover Console (SDRC) for SharePoint

and Exchange and the StorSimple Data Protection for managing Snapshots, Cloud Snapshots, and

Cloud Clones.

Should you encounter any issues with your StorSimple appliance, please do not hesitate to contact

StorSimple Technical Support at:

 Telephone: 1-855-2STORSIMPLE (1-855-278-6774)

 Email: support@storsimple.com

 Web: http://www.storsimple.com/support

761-0004-0300 Rev B

2350 Mission College Blvd, Suite 1250,

Santa Clara, CA 95054

(855) 2-STORSIMPLE

For more information, please visit

http://www.storsimple.com

StorSimple Appliance Quick Start Guide

Zero to Cloud Storage – 10 Steps in Under 10 Minutes

Pre-Requisites

To complete the initial configuration, you’ll need to connect a serial console or a computer with terminal

emulation to the StorSimple appliance. Use the serial cables and the accessories that came with your appliance.

The serial connection must be set up as follows: 115.2Kbps, 8 data bits, 1 stop bit, no parity, flow control

none or XON/XOFF.

Refer to the pre-installation checklist to ensure you have everything you’ll need to configure your appliance.

Access to the appliance requires IE (v7 or higher), or Chrome (v12 or higher) or Firefox (v3.5 or later).

Steps

1. Mount your appliance (see Rack Mount Guide) and connect to redundant power sources. If using 7520,

connect the head unit to the EBOD enclosure. Connect your appliance to the network (refer to the full

Appliance QSG). Ensure that your computer is connected to the same network as the MGMT interface.

2. Using the provided serial cables, connect your console to each of the two serial console ports of the

appliance head unit. The serial port can be identified by the wrench icon on either controller on the

head unit.

3. Once the appliance boots, press ‘ENTER’ a few times until the ‘StorSimple (? For help) >’ prompt appears,

and type ‘setup’ to configure the management interface IP address, subnet mask, and gateway.

4. On your computer, open your browser and point it to the IP address configured on the management

interface, i.e. http://ip-address. Login as user ‘admin’ and using the password of ‘password’.

5. Using the setup wizard, configure the appliance hostname, network interfaces, DNS servers, and NTP

servers (use a Windows domain controller if you don't have an NTP server), and exit the setup wizard.

6. Access Configure > Cloud > Cloud Credentials. You will need your Cloud Storage Account information

such as Access/Security keys to create Cloud Credentials. Next, access Configure > Cloud > Cloud

Configuration. Under the 'General' tab, specify the primary and backup cloud credentials to use. Under

the 'Security' tab, supply the AES 256bit key from your key management system or use a passphrase.

Remember to keep this information in a safe place.

7. Configure Access Control Records (ACRs) by going to Configure > Security Settings > Access Control

Records. Each Access Control Record defines a server to which you may allow access to volumes you

create on this appliance.

8. Configure Volumes by going to Configure > Volumes. You’ll need to associate each volume with a

Cloud Configuration, one or more ACRs (granting server access), and supply other parameters such as

size and type of the volume.

9. From each of your servers, configure the iSCSI initiator with the IP address of one of the DATA

interfaces as a target portal that should be used for discovery.

10. Finally, initialize your new volume(s) from your host operating system.

If you are using Windows, open the MMC Disk Management snap-in and initialize the disks presented

to your server from the appliance. Configure them to use the NTFS file system with a 64KB allocation

unit size, supply a drive letter, and perform a quick format.

If using VMware, access your server using vSphere client. Navigate to Configuration > Storage to add

storage. In the wizard, set the Disk/LUN types as default; supply the iSCSI device, and review the disk

layout. Provide a unique datastore name and adjust values and capacity as needed.

You’re done! Be sure to take a configuration backup. Should you need more information, please refer to the

detailed Quick Start Guide (QSG) or the product documentation.

Lights-Out Management - When the appliance is installed in a remote datacenter, or a computer room with limited access,

ensure that the serial connections to both controllers are always connected to a serial console switch or similar equipment. This

will allow out-of-band remote control and support operations in case of network disruption or unexpected failures.

761-0009-0001 Rev. A

2350 Mission College Blvd, Suite 1250,

Santa Clara, CA 95054

(855) 2-STORSIMPLE

For more information, please visit

http://www.storsimple.com

StorSimple 7520 Power and Cabling Guide

Pre-Requisites

This guide describes the steps required to complete the power and cabling of your StorSimple 7520 appliance. You’ll need the

following before you begin the power and cabling of your appliance: 4 power cables (2 each for the head unit and EBOD

enclosure); 2 SAS cables (supplied) to connect the EBOD enclosure to the head unit and access to 2 Power Distribution Units.

Steps

The 7520 model has a head unit as well as an EBOD enclosure. For the power and cabling of this model, perform the

following steps:

1. Identify the head unit and the EBOD enclosure. The EBOD enclosure has two stickers marked 'EBOD' in its back

plane. See the diagram below for guidance.

2. Ensure that the power switches on all the PCMs are in the OFF position.

3. For the head unit, connect the power cords to both the PCMs (as identified in red in the diagram below).

4. Ensure the two PCMs of the head unit use separate power sources.

5. Attach the power cords to the rack power distribution units as shown below.

6. Repeat steps 3-5 for the EBOD enclosure.

7. The EBOD enclosure now needs to be connected to the head unit.

a. Identify Controller 0, Controller 1, EBOD 0 and EBOD 1 in the appliance backplane. See figure below for

guidance.

b. Use the SAS cables to connect EBOD 0 to Controller 0 and EBOD 1 to Controller 1.

c. Note that SAS port A on Controller 0 should be connected to SAS port A (as identified by a 'CTRL' sticker)

on EBOD 0, and SAS port A on Controller 1 to SAS port A (as identified by a 'CTRL' sticker) on EBOD 1.

8. Power up the EBOD enclosure first by flipping the power switches on both the PCMs to the ON position.

9. Verify that the EBOD enclosure is powered up by checking the EBOD controller LEDs (green LED on the back of the

chassis) have turned ON.

10. Finally, power up the head unit by flipping both the PCM switches to the ON position.

11. Verify that the system is up by checking the appliance controller LEDs have turned ON.

12. Verify that the connection between EBOD controller and appliance controller is OK by ensuring the SAS LEDs (4

LEDs next to the SAS port) on the EBOD controller are green.

You’re done! Should you need more information, please refer to the detailed Quick Start Guide (QSG) located at StorSimple

Online Help.

Storsimple 7000 Series Safety Manual

Brand: Storsimple

Model: 7000 Series

Type: Safety Manual

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Storsimple 7000 Series Safety Manual

Storsimple 7000 Series Safety Manual

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