893-248-D January 1995
Model 3395/3395A
Terminal Server
Software License
Installation Guide
January 1995
4401 Great America Parkway
Santa Clara, CA 95054
8 Federal Street
Billerica, MA 01821
Bay Networks, Inc Corporate Headquarters
The Merged Company of SynOptics and Wellfleet
™
ii 893-248-D
© 1995 by Bay Networks, Inc. All rights reserved.
SynOptics and SynOptics Communications are registered trademarks
of Bay Networks, Inc. Lattis System 3000 and Bay Networks are
trademarks of Bay Networks, Inc.
Other brand and product names are registered trademarks or trademarks
of their respective holders.
Bay Networks, Inc. reserves the right to make changes without notice
to the products described in this document in the interest of improving
internal design, operational function, and/or reliability.
Bay Networks, Inc. does not assume any liability that may occur due to
the use or application of the product(s) or circuit layout(s) described
herein.
Product Description
You have purchased a software license to install an upgrade to your
terminal server software.
SynOptics
®
software option and upgrade products protect your Lattis
System 3000
™
investment by allowing you to keep your system up to
date.
To install this software, you need to obtain a password from Bay
Networks. If you do not intend to install this software, return the
unopened software license envelope to your reseller.
Software License Certificate
The enclosed software license certificate is an important document
because it is your proof of purchase for your software license. Be sure
to store it in a safe place.
The certificate represents your license from Bay Networks to use the
software product on any one device you select. The license is not
transferable and is only valid for the one device you specify.
To run this software on more than one device, you must purchase
additional licenses.
Obtaining an Installation Password
You need a password to install this software. When you have selected
the device on which you want to install and use this software product,
contact the Bay Networks Password Hotline, either by FAX or by
phone, to obtain the necessary password before you proceed to the
installation.
893-248-D 1
2 893-248-D
Gathering Information
Before contacting the Password Hotline, have available the license
number on your license certificate and the last six alphanumeric
characters of the MAC address of the device. The MAC address is
printed on the label of the module’s shipping box and on the front panel
of the module. If the module is already installed, you can use network
management software to locate the MAC address.
Requesting the Password by FAX
Bay Networks recommends that you obtain your password via FAX
rather than phone. A FAX request minimizes the chance for error and
avoids a possibly lengthy phone call. A FAX form is included for your
use.
Please provide all of the following information:
• License number and MAC address for each password
• Your name, company, phone number, and FAX number
To avoid any delay, fill in and double-check the license number(s) and
device MAC address(es).
You will receive a response by FAX by noon Pacific Standard Time on
the next business day (excluding weekends and holidays). From outside
the U.S. and Canada, please submit your requests by the end of your
business day and you will receive a reply by 9 AM on your next
business day.
893-248-D 3
If you make a rush request and FAX your request to Bay Networks
between 6 AM and 4 PM Pacific Standard Time on business days, Bay
Networks will FAX your passwords within two hours.
If your rush request is received outside of these hours, Bay Networks
will reply by 8 AM Pacific Standard Time on the next business day.
Please check the 2 Hour Rush box to request this service.
The Password Hotline FAX numbers are:
U.S. and Canada: 1-800-487-3294 (1-800-ITS-FAX4)
Outside U.S. and Canada:
Australia 0014 800-127-898
France 05900324
Germany 0130813225
Hong Kong 800-6800
Japan 006633-800-382
Netherlands 06-022-6303
Singapore 800-1968
U.K. 0800-89-6094
6 893-248-D
NOTE: If you are running Model 3395 software version 3.x and enable
LAT, the Telnet protocol stays enabled. If you are running Model 3395
software version 4.0 or later, have 1 megabyte (MB) of memory in your
terminal server, and enable LAT, the Telnet protocol is disabled to save
memory.
If you want both Telnet and LAT enabled, follow these steps:
1. Enter the DEFINE SERVER PROTOCOL ENABLE
command to enable both Telnet and LAT:
TS3395>> define server protocol lat enable telnet
enable
2. Enter the LAT password:
LAT Password>
xxxxxxxx
3. Enter the Telnet password (which is the same as the LAT
password):
TELNET PASSWORD>
xxxxxxxx
To review the protocols enabled on your terminal server, enter the
SHOW UNIT command at the prompt:
TS3395>> sh unit
Password Problems
If the password process fails, retype the password to correct a possible
typographical error. If it is still incorrect, call the Password Hotline.
Give the support representative the number on your license certificate
and the MAC address, and ask the representative to repeat your
password.
4 893-248-D 893-248-D 5
Requesting the Password by Phone
You may also call the Password Hotline for your password(s) during
business days between 6 AM and 5 PM Pacific Standard Time.
Before you call, have a pencil and your license certificate at hand so
that you can record your password on your license certificate. You will
be asked to provide the license number and MAC address of the
selected device for each licensed software product you wish to install.
Be sure to verify your MAC address and the password you are assigned
to avoid any installation delays.
The Password Hotline phone numbers are:
U.S. and Canada: 1-800-487-5397 (1-800-ITS-KEYS)
Outside U.S. and Canada:
Australia 0014 800-127-906
France 05900321
Germany 0130813806
Hong Kong 800-6788
Japan 006633-800-381
Netherlands 06-022-6373
Singapore 800-1967
U.K. 0800-89-6197
Record Keeping
Keep this guide, the Bay Networks FAX reply, and/or your completed
license certificate with the device MAC address and assigned password
recorded in a safe place in case you need to reinstall the software.
Enabling the Software with the Password
To install software requiring a password, you use the appropriate
DEFINE SERVER PROTOCOL command. You can access this
command using a Telnet connection or through the terminal server port.
Follow these steps:
1. At the non-privileged user prompt, enter the SET PRIV
command to set the privilege level to privileged (the default
non-privileged prompt is TS3395>):
TS3395> set priv
2. Enter the password (the default password is system):
Password> system
3. At the privileged prompt, enter the DEFINE SERVER
PROTOCOL ENABLE command to choose the protocol you
want to enable (for example: IPX, LAT, TN3270, Xremote,
andARAP):
TS3395>> define server protocol
[protocol]
enable
If you want to enable the Multisessions feature, enter the DEFINE
SERVER MULTISESSIONS ENABLE command at the prompt:
TS3395>> define server multisessions enable
4. Enter the password you obtained from Bay Networks:
Password>
xxxxxxxx
5. Enter the following command and press the Return key to
initialize the software (pressing any other key will abort the
installation process):
TS3395>> init delay 0
This completes the initialization of your keyed software capability on
your Model 3395/3395A Terminal Server.
4 893-248-D 893-248-D 5
Requesting the Password by Phone
You may also call the Password Hotline for your password(s) during
business days between 6 AM and 5 PM Pacific Standard Time.
Before you call, have a pencil and your license certificate at hand so
that you can record your password on your license certificate. You will
be asked to provide the license number and MAC address of the
selected device for each licensed software product you wish to install.
Be sure to verify your MAC address and the password you are assigned
to avoid any installation delays.
The Password Hotline phone numbers are:
U.S. and Canada: 1-800-487-5397 (1-800-ITS-KEYS)
Outside U.S. and Canada:
Australia 0014 800-127-906
France 05900321
Germany 0130813806
Hong Kong 800-6788
Japan 006633-800-381
Netherlands 06-022-6373
Singapore 800-1967
U.K. 0800-89-6197
Record Keeping
Keep this guide, the Bay Networks FAX reply, and/or your completed
license certificate with the device MAC address and assigned password
recorded in a safe place in case you need to reinstall the software.
Enabling the Software with the Password
To install software requiring a password, you use the appropriate
DEFINE SERVER PROTOCOL command. You can access this
command using a Telnet connection or through the terminal server port.
Follow these steps:
1. At the non-privileged user prompt, enter the SET PRIV
command to set the privilege level to privileged (the default
non-privileged prompt is TS3395>):
TS3395> set priv
2. Enter the password (the default password is system):
Password> system
3. At the privileged prompt, enter the DEFINE SERVER
PROTOCOL ENABLE command to choose the protocol you
want to enable (for example: IPX, LAT, TN3270, Xremote,
andARAP):
TS3395>> define server protocol
[protocol]
enable
If you want to enable the Multisessions feature, enter the DEFINE
SERVER MULTISESSIONS ENABLE command at the prompt:
TS3395>> define server multisessions enable
4. Enter the password you obtained from Bay Networks:
Password>
xxxxxxxx
5. Enter the following command and press the Return key to
initialize the software (pressing any other key will abort the
installation process):
TS3395>> init delay 0
This completes the initialization of your keyed software capability on
your Model 3395/3395A Terminal Server.
893-248-D 3
If you make a rush request and FAX your request to Bay Networks
between 6 AM and 4 PM Pacific Standard Time on business days, Bay
Networks will FAX your passwords within two hours.
If your rush request is received outside of these hours, Bay Networks
will reply by 8 AM Pacific Standard Time on the next business day.
Please check the 2 Hour Rush box to request this service.
The Password Hotline FAX numbers are:
U.S. and Canada: 1-800-487-3294 (1-800-ITS-FAX4)
Outside U.S. and Canada:
Australia 0014 800-127-898
France 05900324
Germany 0130813225
Hong Kong 800-6800
Japan 006633-800-382
Netherlands 06-022-6303
Singapore 800-1968
U.K. 0800-89-6094
6 893-248-D
NOTE: If you are running Model 3395 software version 3.x and enable
LAT, the Telnet protocol stays enabled. If you are running Model 3395
software version 4.0 or later, have 1 megabyte (MB) of memory in your
terminal server, and enable LAT, the Telnet protocol is disabled to save
memory.
If you want both Telnet and LAT enabled, follow these steps:
1. Enter the DEFINE SERVER PROTOCOL ENABLE
command to enable both Telnet and LAT:
TS3395>> define server protocol lat enable telnet
enable
2. Enter the LAT password:
LAT Password>
xxxxxxxx
3. Enter the Telnet password (which is the same as the LAT
password):
TELNET PASSWORD>
xxxxxxxx
To review the protocols enabled on your terminal server, enter the
SHOW UNIT command at the prompt:
TS3395>> sh unit
Password Problems
If the password process fails, retype the password to correct a possible
typographical error. If it is still incorrect, call the Password Hotline.
Give the support representative the number on your license certificate
and the MAC address, and ask the representative to repeat your
password.
893-248-D January 1995
Model 3395/3395A
Terminal Server
Software License
Installation Guide
January 1995
4401 Great America Parkway
Santa Clara, CA 95054
8 Federal Street
Billerica, MA 01821
Bay Networks, Inc Corporate Headquarters
The Merged Company of SynOptics and Wellfleet
™
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Bay Networks 3395 Installation guide
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