Aastra DT390 User manual

PRELIMINARY

TD 92476EN

05 October 2012 / Ver. PG1

User Manual

Aastra DT390 DECT Telephone

PRELIMINARY

TD 92476EN

05 October 2012 / Ver. PG1

User Manual

Aastra DT390 DECT Telephone

Contents

1 Introduction............................................................................................................. 1

1.1 Abbreviations and Glossary ................................................................................ 1

1.2 Functions and Accessories .................................................................................. 1

2 Descriptions............................................................................................................. 3

2.1 The Cordless Telephone DT390 .......................................................................... 4

2.2 Chargers ............................................................................................................ 4

2.2.1 Desktop Charger ........................................................................................ 4

2.2.2 Charging Rack ........................................................................................... 5

2.3 Icons and Text in the Display .............................................................................. 5

2.4 Keys and Buttons ............................................................................................... 7

2.4.1 Off-hook Key ............................................................................................. 7

2.4.2 On-hook, and On/Off Key .......................................................................... 7

2.4.3 Navigation Key ........................................................................................... 7

2.4.4 Sound Off Key ........................................................................................... 7

2.4.5 Key Lock and Upper/Lower Case Key ......................................................... 7

2.4.6 Soft Keys ................................................................................................... 8

2.5 Alphanumeric Keys ............................................................................................ 8

2.6 Accessories ........................................................................................................ 9

2.6.1 Belt Clips ................................................................................................... 9

2.6.2 Security String ............................................................................................ 9

2.6.3 Leather Casing ........................................................................................... 9

2.6.4 Headset ..................................................................................................... 9

3 Menu Tree.............................................................................................................. 10

3.1 Calls ............................................................................................................... 10

3.2 Contacts ......................................................................................................... 11

3.3 Settings .......................................................................................................... 12

3.4 In Call .............................................................................................................. 14

3.4.1 Additional In Call Functions ...................................................................... 15

4 Basic Operation ..................................................................................................... 16

4.1 Switch the Telephone On/Off ........................................................................... 16

4.1.1 Turn the Audible Signal On/Off ................................................................ 16

4.2 Lock/Unlock the Keypad ................................................................................... 16

4.2.1 Lock/Unlock Keypad in Idle Mode ............................................................ 16

4.2.2 Lock/Unlock Keypad during a Call ............................................................ 16

4.3 Lock/Unlock the Telephone .............................................................................. 17

5 Calling .................................................................................................................... 18

5.1 Open the Call List ............................................................................................ 18

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5.2 Incoming Call ................................................................................................... 18

5.2.1 Answer a Call .......................................................................................... 18

5.2.2 End a call ................................................................................................. 18

5.3 Outgoing Call .................................................................................................. 18

5.3.1 Pre-Dial .................................................................................................... 18

5.3.2 Dial a Number from the Call list ............................................................... 18

5.3.3 Dial a Number from the Local Phonebook ................................................ 18

5.3.4 Dial a Name from the Central Phonebook ................................................ 19

5.3.5 Dial a Number from the Company Phonebook ......................................... 19

5.4 During A Call ................................................................................................... 19

5.4.1 Adjust the Volume During a Call .............................................................. 19

5.4.2 Open Contacts During the Call ................................................................ 19

5.4.3 Turn the Microphone On/Off During a Call ............................................... 20

5.4.4 Start a New Call during Conversation ....................................................... 20

5.4.5 Switch Between Calls ............................................................................... 20

5.4.6 End a Call ................................................................................................ 20

5.4.7 Transfer a Call .......................................................................................... 20

5.4.8 Transfer to New Call ................................................................................ 21

5.4.9 Conference Call ....................................................................................... 21

5.4.10 Call Back ............................................................................................... 22

5.4.11 Send Call Waiting .................................................................................. 22

5.4.12 Answer Call Waiting .............................................................................. 22

5.4.13 DTMF .................................................................................................... 23

5.5 Loudspeaking Function .................................................................................... 23

5.6 Call Diversion ................................................................................................... 23

5.7 Voice Mail ........................................................................................................ 24

5.7.1 Receive a Voice Mail ................................................................................. 24

5.7.2 Check the Voice Mail Inbox ...................................................................... 24

6 Contacts ................................................................................................................. 25

7 Menu Operation.................................................................................................... 26

7.1 Calls ................................................................................................................ 26

7.1.1 Call List .................................................................................................... 26

7.1.2 Missed Calls ............................................................................................. 27

7.1.3 Call Time ................................................................................................. 27

7.1.4 Call Services ............................................................................................. 27

7.2 Contacts .......................................................................................................... 28

7.2.1 Call Contact ............................................................................................. 28

7.2.2 Add Contact ............................................................................................ 28

7.2.3 Edit contact ............................................................................................. 29

7.2.4 Delete Contact ......................................................................................... 29

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7.2.5 Central Phonebook .................................................................................. 29

7.2.6 Company phonebook .............................................................................. 30

7.3 Settings ........................................................................................................... 31

7.3.1 Sound and Alert ...................................................................................... 31

7.3.2 Headset ................................................................................................... 32

7.3.3 Display ..................................................................................................... 32

7.3.4 Time & Date ............................................................................................ 32

7.3.5 Lock Settings ........................................................................................... 33

7.3.6 Answering ............................................................................................... 34

7.3.7 Change the Menu Language .................................................................... 35

7.3.8 Change Owner ID .................................................................................... 35

7.3.9 In Charger ............................................................................................... 35

7.3.10 System ................................................................................................... 37

8 Advanced Functions.............................................................................................. 40

8.1 Admin menu .................................................................................................... 40

9 System Handling ................................................................................................... 41

9.1 Software Upgrade and Additional Features ...................................................... 41

10 Troubleshooting .................................................................................................. 42

11 Operation Notice................................................................................................. 44

11.1 Accessibility and Voice Quality ........................................................................ 44

12 Maintenance........................................................................................................ 45

12.1 Charge the Battery ......................................................................................... 45

12.2 Replace the Battery ........................................................................................ 45

12.3 Attach the Hinge-type Clip ............................................................................. 46

12.4 Attach the Swivel-type Clip ............................................................................ 46

13 Related Documents ............................................................................................. 47

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1 Introduction

This document describes features and settings available for the Cordless Telephone DT390.

The cordless telephone is designed to be used in office environment and has high quality

voice.

For software download and parameter set up, read the following:

• Installation and Operation Manual, Portable Device Manager (PDM), Windows Version,

TD 92681EN.

• Installation and Operation Manual, CPDM3, TD 92792EN

• Configuration Manual, Aastra DT390/DT69x DECT Telephones, TD 92503EN

1.1 Abbreviations and Glossary

1.2 Functions and Accessories

Note: The functions might require configuration in handset via PDM/Device Manager.

Additionally, the functions might also be system dependent.

PDM: Portable Device Manager:

An application, running on a PC, for managing portable devices,

charging racks, etc.

CPDM3: Centralized Portable Device Manager:

A system version with more features than the PDM. It runs on a ELISE3

hardware and is manageable from a pc with network communication.

Functions

DECT security

Easy registration

Local phonebook (250 entries)

Central phonebook

Company phonebook (500 entries)

Vibrator

Voice mail access

Headset connector

Microphone on/off during call

Loudspeaking function

Centralized management

Dynamic output power

Downloadable languages

Accessories

Desktop charger Basic

Desktop charger Advanced

Charging rack

Leather case

Belt clip hinge-type

Belt clip swivel-type

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Security chain

Headset with microphone on boom

Headset with microphone on cable

Accessories

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2 Descriptions

Figure 1. Description of the Cordless Telephone DT390.

1 Soft keys

Used with GUI

2Off-Hook key

To answer a call and to pre-dial a number, and as a short cut to the Call list.

3 Voice mail access

To listen to a voice mail

4 Key lock and Upper/Lower case

Combined key lock and Upper/Lower Case

5Space

To add space between text

6 Sound off

Turn off/on audible signals in idle mode, silencing the ring signal at incoming

call, and also to turn the microphone on/off during a call.

7 Navigation key

Navigation key with Left, Right, Up, Down

8 On-Hook and On/Off key

Combined button; to end a call, to return to idle mode, and to switch the

telephone on/off by long press.

9Display

The full graphic type display is 112 pixels wide and 115 pixels high. The display is

monochrome black and white, with backlighting.

10 Headset connector

The headset connector is for connecting a headset. The connector is protected

against dust by using the headset connector cover.

11 LED

Indicates incoming call and charging

9

2

3

11

5

7

4

10

1

6

8

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2.1 The Cordless Telephone DT390

IMPORTANT: The telephone may retain small magnetic objects around the mouthcap or

earcap region.

Case

The plastic cover parts are made of durable PC/ABS material.

Antenna

The antenna is integrated inside the telephone.

Loudspeaker

The cordless telephone has a separate loudspeaker for the loudspeaking function. It is

placed on the back side of the cordless telephone.

Microphone

The microphone is placed on the front bottom side of the telephone.

Clip

There are three different belt clip options to the cordless telephone; a hinge-type clip

(standard), a swivel-type clip, or no clip which makes it possible to use the cordless

telephone without any clip on. See12.3 Attach the Hinge-type Clip on page 46, or 12.4

Attach the Swivel-type Clip on page 46. Use the clip to attach the telephone to a belt or

similar.

Battery

The battery is a rechargeable Li-lon battery, placed under a battery cover. See 12.2 Replace

the Battery on page 45.

The battery is fully charged within four hours. See 12.1 Charge the Battery on page 45.

2.2 Chargers

2.2.1 Desktop Charger

Figure 2. Desktop chargers.

002

Advanced Basic

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There are two desktop chargers available; one basic charger that will only charge the

cordless telephone, and one with advanced functionality to download new software and

synchronize parameters.

The charger is delivered with a plug-in power supply and is connected into an ordinary

wall socket. See also Installation and Operation Manual, DC4 Advanced Desktop Charger,

TD 92876EN

Note: Only use the charger within the temperature range of +5° C – +40° C.

IMPORTANT: Only use the provided power supply, see Installation and Operation

Manual, DC4 Advanced Desktop Charger, TD 92876EN.

2.2.2 Charging Rack

The Charging Rack is used for charging several telephones, to synchronize parameters,

and for software download.

The built in power supply can charge up to six telephones.

See Installation and Operation Manual, CR3 Charging Rack, TD 92875EN.

2.3 Icons and Text in the Display

All functions and settings available to the user are shown as icons and text in the display.

The icons and text in the display indicate functions and settings to which you have access.

The display normally shows date and time, the Owner ID and telephone number. The

Owner ID can manually be set by the user.

Figure 3. Example of a Display Configuration in Idle Mode.

The top row (Status bar) is used for icons which give the user information for signal

strength, missed call, time and battery status. This row is always visible in all screens.

The next row (Header bar) displays the current date, headset connection, phone lock etc.

The next rows (Active area) are used for information such as the name of the system to

which the cordless telephone is connected to. A user identity provided from the system

and/or an Owner ID can also be displayed if configured in the Settings menu. This is also a

the area for pop up text for example, missed calls or to confirm an action.

The bottom row (Soft key bar) is used for Soft keys. The functions for the Soft keys cannot

be changed. See also 2.4.6 Soft Keys on page 8.

004

Menu

11:00

01/11/2009

223344

System A

Status bar

Header bar

Active area

Soft key bar

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Icons

“Signal strength” icon is visible when the cordless telephone is connected

to a system. The staples shown in display depends on the signal strength.

Full “Battery” icon is displayed in the upper right corner.

"Low battery” icon is shown when the battery only has 5% of its capacity

left. The icon is flashing when the battery capacity is equal to, or lower,

than 5%.

“Sound off” icon is shown when the Sound off key is pressed. It is aldo

shown when the ring volume is set to Silent.

"Microphone off" icon indicates a silenced microphone. It is displayed

after a long press on the Sound off key during a call.

“Loudspeaking” icon is displayed in the soft key bar during a call.

Pressing this icon will activate the loudspeaking mode.

“Loudspeaking off” icon is displayed after the soft key for Loudspeaking

icon has been pressed. Pressing this icon will deactivate the loudspeaking

mode.

“Key lock” icon indicates a locked keypad.

"Phone lock" icons indicates a locked telephone.

“Headset” icon indicates that a corded headset is connected to the

telephone.

"Locked entry" icon is used to indicate that company phonebook name

and numbers can not be edited or deleted by the user..

“Voice mail message” icon is displayed in the header bar when there are

voice mails. The icon remains until voice mail has been listened to.

“Outgoing call” icon is added to all outgoing calls in the call list.

“Incoming call” icon is added to all answered calls in the call list.

“Missed call” icon is added to all missed calls in the call list.

"PDM/CPDM3 communication" icon is visible when telephone is

communicating with PDM/CPDM3 via advanced charger or charging rack.

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2.4 Keys and Buttons

2.4.1 Off-hook Key

2.4.2 On-hook, and On/Off Key

2.4.3 Navigation Key

2.4.4 Sound Off Key

2.4.5 Key Lock and Upper/Lower Case Key

Menu icons

The ”Contacts” menu contains all names/numbers in the local

phonebook. In addition, a company phonebook

1

with up to 500 entries

can be downloaded to the telephone. It is also possible to access a central

phonebook

2

from the "Contacts" menu.

The “Calls” menu contains call lists, call time, and call services*. Call

services is configured in the PDM/CPDM3.

The “Settings” menu contains personal telephone settings such as

changing the ringer volume, selecting language, etc.

1. This feature require PDM/CPDM3.

2. This is a system dependent feature.

This key is used for connecting calls. One short press in idle mode opens

the call list.

This key is used for disconnecting calls and returning to main screen. A

long press on the key in idle mode will be switch the telephone on/off.

Use this key to step in the menu. are used for stepping left/right, and

up/down in the menu.

A long press on the key in idle mode turns the sound off. If the sound is

turned off, a long press on the key in idle mode turns the sound on.

A press on the key and then the soft key "Lock" in idle mode locks the

keypad. If the keypad is locked, a press on the key and then the soft key

"Yes" in idle mode unlocks the keypad. It is also for switching between

upper/lower case and digits.

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2.4.6 Soft Keys

Figure 4. Soft keys.

The three Soft keys are located just beneath the display and the functions of each Soft key

is indicated by text in the display just above the keys.

2.5 Alphanumeric Keys

Figure 5. Available characters.

Note: Depending on the selected menu language, other characters can be available. This

means that the character order can differ from the table above.

In idle mode, and number input mode

• A short press on a key enter the digits “0” - “9” and the characters * and #.

• Enter a pause in number input mode by a long press on the # -key. A pause is indicated

by a "P" in the display.

Menu

Soft keys

003

006

, .? ! - ‘ ” 1

a b c æ à â ç 2

d e f è é ê ë 3

j k l 5

m n o ñ ô ö œ 6

t u v û 8

#

g h i î ï 4

p q r s 7

w x y z 9

Space + * 0

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2.6 Accessories

2.6.1 Belt Clips

Two belt clip options are available:

• Hinge-type clip

The clip on the back of the handset is used to fasten the telephone to a belt or similar.

It is also possible to change the clip to a swivel-type.

• Swivel clip

The ordinary belt clip can be replaced with a special swivel-type belt clip adapted to

firmly place your telephone onto your belt.

Note: It is also possible to use the telephone without any clip on.

2.6.2 Security String

The security string is 800 mm long. The security string is attached directly to the

telephone.

2.6.3 Leather Casing

The leather casing is especially designed for the telephone. The casing comes with a swivel

type belt clip and the telephone is fully operational while placed in the casing.

2.6.4 Headset

A headset is recommended if you frequently use the telephone and/or want to have both

hands free. The headset comes in two versions; with microphone integrated in the cable,

and with microphone on a boom.

In order to achieve optimal audio quality with the different headset types it is

recommended to select the corresponding headset profile, see 7.3.2 Headset on page 32.

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3 Menu Tree

3.1 Calls

*) Visible if the telephone is configured via PDM/CPDM3.

• Vacation

• Trip

• Absence 1

• Absence 4

• Absence 3

• Absence 2

• Out

• Missed calls —>

• Call services

7682 05:26

7845 23-Sep-11

Tot al call time:

03:47:06

Last call:

00:00:07

7891 01:30

7827 03:35

7682 05:26

7845 20-Oct-11

• Call list —>

• Call time

—>

• Absence*

• Deactivate

• Lunch

• Meeting

• Internal

• External

—>

• Call

• More

—>

• Call

• More

—>

Edit number

—>

Save number

Delete

Delete all

•

>

• Divert calls*

• No reply

• When busy

>

• Back

Time of call

•

>

Edit number

Save number

Delete

Delete all

•

>

Time of call

•

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3.2 Contacts

*) System dependent feature.

• Call contact

——>

• Add contact

• Edit contact

• Central phonebook*

——>

• Ring signal

• Name

• Work number

• Mobile number

• Other number

>

• New

• From Call list >

——>

• Ring signal

• Name

• Work number

• Mobile number

• Other number

>

• Search by name

• Search by number

• Last result

• Search

• From contact list

>

• Search

• From contact list

——>

>

• View contact

• Add to contacts

>

——>

• Delete contact

——>

• Search

• From contact list

>

• Call

• More

• Back

——>

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3.3 Settings

• Auto phone lock

• Change PIN code

• Hook off

• Any key

• On

• Off

• On in charger

—>

• Time format

• Automatic key lock —>

• Phone lock —>

• Answering key

Dansk, Nederlands,

English, etc.

• Sound & Alerts —>

• *Language —>

• Locks —>

• Display

• Time & Date —>

• Answering -–>

• Owner ID

• Behaviour —>

• Headset

• Mic on cable

• Mic on boom

—>

• Date format

• Automatically

>

—>

• Loudspeaking

• In charger

• System

>

• Subscribe

• Change system

—>

• Unsubscribe

• Rename system

• Priority

>

—>

• Switch off

• Redirect

>

• No action

>

• Contrast

>

—>

• [Own headset profile]*

• Internal call

• Callback

• External call

• Ring signals

• Vibrator alert

>• Volume

• Key sound

—>

• On

• Off

• On if silent

—>

• Click

• Silent

• Tone

—>

• hh:mm (am/pm)

• hh:mm

• dd month yy

• month dd yyyy

• yyyy-mm-dd

• mm/dd/yyyy

• dd/mm/yyyy

• dd-mm-yyyy

• dd.mm.yyyy

—>

• On

• Off

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*) Visible if configured in the telephone via PDM/CPDM3.

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3.4 In Call

The In Call menu can be accessed during an ongoing call by pressing the soft key "More".

If the telephone is configured via PDM/CPDM3, it is possible to access a certain function in

the In Call menu directly by pressing the right Soft key.

Note: If the telephone is configured via PDM/CPDM3, it is possible to call a pre-defined

emergency number while the telephone is locked or the keypad is locked. If calling the

emergency number from a locked telephone, it is only possible to access the Microphone

on/off function in the In Call menu. However, the entire In Call menu is accessible when

calling the emergency number from a telephone with locked keypad.

.

*)Visible if defined/enabled via PDM/CPDM3. **) Visible when the parameters "New call"

and "Transfer" are defined in the handset via PDM/CPDM3. ***) Visible if the Admin

menu is activated.

>

—>

>

Contacts*

Microphon on/off

New call*

Switch*

End call*

Transfer*

Transf. to new**

Conference*

Call back*

Call waiting*

DTMF*

DECT info***

General purpose 1- 10*

>

Call

Phonebook access

Cancel

—>

Call

Phonebook access

Cancel

>

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3.4.1 Additional In Call Functions

Besides the default In Call functions, it is possible to define 10 extra system specific codes/

general purposes. See Configuration Manual, Aastra DT390/DT69x DECT Telephones, TD

92503EN.

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4 Basic Operation

4.1 Switch the Telephone On/Off

The telephone is switched off:

1 Press and hold .

When pressing the On-hook key , the telephone will vibrate and the display

lights up.

2 A dialog window DT390 Switch on? is displayed depending on which telephone

that is used. Confirm by pressing "Yes".

The telephone is in idle mode:

3 Press and hold the On-hook key .

4 A dialog window Switch off? is displayed. Confirm by pressing "Yes".

4.1.1 Turn the Audible Signal On/Off

A long press on in idle mode turns the ring signal on/off.

The icon indicates a silenced telephone.

4.2 Lock/Unlock the Keypad

4.2.1 Lock/Unlock Keypad in Idle Mode

Lock keys

To prevent accidentally pressing keys and making a call, the keys can be locked.

Press and then "Lock".

Unlock Keypad

Press and then "Yes".

It is possible to answer/end a call while keypad is locked. If the telephone is via the PDM/

CPDM3, it is also possible to call a pre-defined emergency call while the keypad is locked.

See Configuration Manual, Aastra DT390/DT69x DECT Telephones, TD 92503EN

4.2.2 Lock/Unlock Keypad during a Call

To prevent accidentally pressing the keys during a call, the keys can be locked. This can be

useful when a headset is used and the telephone is attached to a pocket or belt.

Lock keys

To prevent accidentally pressing keys and making a call, the keys can be locked.

Long press and then "Lock".

Unlock Keypad

Press and then "Yes".

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Aastra DT390 User manual

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