Intermec PF8D User manual

PF8d/PF8t Printers

User’s Guide

ii PF8d/PF8t Printer User’s Guide

Intermec Technologies Corporation

Worldwide Headquarters

6001 36th Ave.W.

Everett, WA 98203

U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to

operate and service Intermec-manufactured equipment and is not to be released, reproduced, or

used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior

noticed and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,

dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under

license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work,

RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000,

Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec

Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation

in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

Contents

PF8d/PF8t Printers User’s Guide iii

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Global Services and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

1

Using the PF8 Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introducing the PF8 Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Features of the PF8 Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Front Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Other Features and Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Understanding the LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2

Installing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Connecting the Printer to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connecting the Printer Through the USB Interface . . . . . . . . . . . . . . . . . . 10

Connecting the Printer Through the Serial Port . . . . . . . . . . . . . . . . . . . . . 10

Connecting the Printer Through the Parallel Port. . . . . . . . . . . . . . . . . . . . 10

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Turning On the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing the Compact Flash (PF8t Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Understanding Auto-Sensing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Creating and Printing Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Loading Media for Tear-off Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Loading Media for Peel-Off Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Loading Media for Cut-Off Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Contents

iv PF8d/PF8t Printers User’s Guide

Loading an Media from an External Supply. . . . . . . . . . . . . . . . . . . . . . . . 23

Loading Thermal Transfer Ribbon (PF8t Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3

Troubleshooting and Maintaining the Printer . . . . . . . . . . . 29

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Cleaning the Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Adjusting the Thermal Printhead Pressure (PF8t only) . . . . . . . . . . . . . . . . . . . . . . 32

Adjusting the Printhead Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Adjusting the Label Taken Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Adjusting the Label Gap Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

A

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

PF8d Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

PF8t Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Cutter Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Stripper Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

B

Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Direct Thermal Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Thermal Transfer Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Transfer Ribbons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Tags and Strip with Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Contents

PF8d/PF8t Printers User’s Guide v

Tags and Strip with Black Marks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Plain Continuous Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Before You Begin

vi PF8d/PF8t Printers User’s Guide

Before You Begin

This section provides you with safety information, technical

support information, and sources for additional product

information.

Safety Information

Your safety is extremely important. Read and follow all warnings

and cautions in this document before handling and operating

Intermec equipment. You can be seriously injured, and

equipment and data can be damaged if you do not follow the

safety warnings and cautions.

This section explains how to identify and understand dangers,

warnings, cautions, and notes that are in this document. You may

also see icons which tell you when to follow ESD procedures.

A warning alerts you of an operating procedure, practice,

condition, or statement that must be strictly observed to avoid

death or serious injury to the persons working on the

equipment.

A caution alerts you to an operating procedure, practice,

condition, or statement that must be strictly observed to

prevent equipment damage or destruction, or corruption or

loss of data.

This icon appears at the beginning of any procedure in this

manual that could cause you to touch components (such as

printed circuit boards) that are susceptible to damage from

electrostatic discharge (ESD). When you see this icon, you

must follow standard ESD guidelines to avoid damaging the

equipment you are using.

Note: Notes either provide extra information about a topic or

contain special instructions for handling a particular condition or

set of circumstances.

PF8d/PF8t Printers User’s Guide vii

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the

Intermec web site at www.intermec.com and click Service &

Support > Warranty.

Web Support

Visit the Intermec web site at www.intermec.com to download

our current manuals (in PDF). To order printed versions of the

Intermec manuals, contact your local Intermec representative or

distributor.

Visit the Intermec technical knowledge base (Knowledge

Central) at intermec.custhelp.com to review technical

information or to request technical support for your Intermec

product.

Telephone Support

These services are available from Intermec.

Services Description

In the USA and

Canada call 1-800-

755-5505 and

choose this option

Order Intermec

products

• Place an order.

• Ask about an existing

order.

1 and then choose 2

Order Intermec

media

Order printer labels and

ribbons.

1 and then choose 1

Order spare

parts

Order spare parts. 1 or 2 and then

choose 4

Te c hni ca l

Support

Talk to technical support

about your Intermec

product.

2 and then choose 2

Service • Get a return authorization

number for authorized

service center repair.

• Request an on-site repair

technician.

2 and then choose 1

Service contracts Renew a contract, ask about

an existing contract.

1 or 2 and then

choose 3

viii PF8d/PF8t Printers User’s Guide

Outside the U.S.A. and Canada, contact your local Intermec

representative. To search for your local representative, from the

Intermec web site, click Contact.

Who Should Read This Manual

This user’s guide is for the person who is responsible for

installing, configuring, and maintaining the PF8d and PF8t

printers.

This user’s guide provides you with information about the

features of the PF8d and PF8t printers, and how to install,

configure, operate, maintain, and troubleshoot them.

Patent Information

This product is protected by one or more of the following United

States patents:

5,581,293; 5,613,790; 5,927,876; 6,088,049; 6,345,920

There may be U.S. and Foreign Patents Pending.

PF8d/PF8t Printers User’s Guide 1

1

Using the PF8 Printers

Use this chapter to familiarize yourself with the PF8 printers. In

this chapter you will find these sections:

• Introducing the PF8 Printers

• Features of the PF8 Printers

• Understanding the LED Indicators

Chapter 1 — Using the PF8 Printers

2 PF8d/PF8t Printers User’s Guide

Introducing the PF8 Printers

The PF8 are lightweight, reliable, and easy-to-use printers. Both

printers are designed to print a low volume of labels per day (less

than 1000 labels per day). There are two models of the PF8

printer:

• The PF8d is a 203 dpi direct thermal printer.

• The PF8t is a direct thermal/thermal transfer printer that is

available in 203 and 300 dpi models.

Both PF8 printers are provided with parallel, serial RS-232, and

USB ports. As an option, both models can be fitted with a cutter

attachment or a label stripper module.

The PF8 printers are shipped with the following:

Accessories Shipped With the Printers

Accessory PF8d PF8t

Power supply

99

Power cord (E.U., U.S., or China)

9 9

USB cable 9

9

Ribbon core

9

Ribbon shaft (2)

9

Label roll

9 9

Label rod

9

CD with manuals, PC software, and drivers

9 9

Quick start guide and compliance inserts

99

The discharge of electrostatic energy accumulated on the

human body, clothing, or other surfaces can damage or

destroy the printhead or electronic components used in these

printers. Avoid touching the electrical connectors while

unpacking or setting up your printer.

Chapter 1 — Using the PF8 Printers

PF8d/PF8t Printers User’s Guide 3

Features of the PF8 Printers

This section describes the front controls and indicators,

components of the media compartment, and connections located

on the rear of the PF8d and PF8t printers.

Front Controls and Indicators

The PF8 printers are controlled by using a Power switch, a Feed

button, and a multi-color LED indicator.

The Power switch is located on the side of the PF8d and on the

back of the PF8t.

You can use the Feed button in two ways:

•Tapping it

When power is turned on and the printer is loaded with

media (and possibly ribbon), tapping the Feed button causes

the media to form feed.

•Holding it down

When power is turned on, holding the Feed button down

causes the printer to enter Media Sensing mode and print the

printer configuration page when the button is released.

There are also cover open buttons located on each side of the

printer which you press to access the media compartment.

PF8d and PF8t Front Controls

LED light

Power

switch

Cover

open

button

Feed

button

PF8d

LED light

Feed

button

PF8t

Cover

open

button

Power

switch

Chapter 1 — Using the PF8 Printers

4 PF8d/PF8t Printers User’s Guide

Media Compartment

The PF8t is a thermal transfer/direct thermal capable printer.

The media compartment for thermal transfer printers

accommodates the media supply and the transfer ribbon supply.

In direct thermal printers like the PF8d, the top cover and the

print mechanism are combined into a single unit.

PF8d Media Compartment

Label guide

(2 places)

Print

mechanism

Label roll

holder

Black mar

k

sensor

Platen

roller

Platen

cover

Platen

cover

Spindle

Chapter 1 — Using the PF8 Printers

PF8d/PF8t Printers User’s Guide 5

PF8t Media Compartment

Cover open

button

Print

mechanism

Locking

mechanism

(2 places)

Label roll

core

Ribbon rewind

wheel

Rewind shaft

and empty

ribbon take

up core

Print line

adjustment

gear

Label guide

(2 places)

Platen

roller

Black mark

sensor

Ribbon

supply

shaft

Chapter 1 — Using the PF8 Printers

6 PF8d/PF8t Printers User’s Guide

Other Features and Connections

The rear and underside of the printers contain provide USB,

serial, and parallel connections and additional features.

PF8d and PF8t Rear View Connections and Controls

The bottom of the PF8d also has hanger holes that allow you to

wall-mount the printer.

PF8d Wall-Mount Hang Holes

PF8d

PF8t

Fan-fold

label slot

Serial

port

(RS-232)

Power

switch

Fan-fold

label slot

USB

port

USB

port

Power

socket

Power

socket

Parallel

port

Parallel

port

Serial

port

Bottom

case

cover

Hang

holes

Chapter 1 — Using the PF8 Printers

PF8d/PF8t Printers User’s Guide 7

Understanding the LED Indicators

When power to the printer to the printer is switched on, the

LED indicator turns green indicating that the printer is ready to

accept print commands.

If the printer runs out of media and/or ribbon during printing,

the LED glows red. Other status indicators are shown in the table

below:

LED Status Indicators

LED Meaning

Green (blinking) Autosensing mode

Green (blinking) Downloading font, form, or

graphic

Green (solid) Dump mode

Green (solid) Ready mode

Green (solid) Print mode

Orange (solid) Boot mode

Red (blinking) Media jam, overheated printhead or

stepper motor

Red (blinking) Downloading firmware

Red (solid) Error mode

Chapter 1 — Using the PF8 Printers

8 PF8d/PF8t Printers User’s Guide

PF8d/PF8t Printers User’s Guide 9

2

Installing the Printer

Use this chapter to install your PF8d and PF8t printers. In this

chapter you will find these sections:

• Connecting the Printer to Your Network

• Turning on the Printer

• Installing the Compact Flash (PF8t Only)

• Understanding Auto-Sensing Mode

• Creating and Printing Labels

• Loading Media

• Loading Thermal Transfer Ribbon

Chapter 2 — Installing the Printer

10 PF8d/PF8t Printers User’s Guide

Connecting the Printer to Your Network

All PF8 models are fitted with a 36-pin connector for the parallel

interface port, a 9-pin connector for the RS-232 serial interface

port and a USB connector.

Connecting the Printer Through the USB Interface

To use the USB connection, you need to install the Intermec

InterDriver software on your computer. To ensure you get the

latest version, check the Intermec web site first. This software can

also be found on the PrinterCompanion CD. The USB interface

is not suitable for terminal connections or programming.

Connecting the Printer Through the Serial Port

You can use the serial connection with either LabelShop or the

Intermec InterDriver. You can also use it to send commands

directly through the terminal connection. A cable is not included

with the printer.

Connecting the Printer Through the Parallel Port

You can use the parallel connection with LabelShop or Intermec

InterDriver. The parallel port supports Windows plug and play

and additional status reporting.

Installing the Printer Driver

You must install the Intermec InterDriver print driver in order to

communicate with your PF8 printer. The InterDriver files are on

the PrinterCompanion CD that is shipped with your PF8 printer

or from the Intermec web site at http://www.intermec.com/

support/downloads/index.aspx.

To install InterDriver

1 Load the PrinterCompanion CD in your PC.

2 On the main screen, click the Software button and the

InterDriver with ActiveX Controls introduction screen

appears. Click the Installation Instructions link at the

bottom of the page.

Note: The PF8 printers ship with a USB cable.

Chapter 2 — Installing the Printer

PF8d/PF8t Printers User’s Guide 11

3 Click the Install InterDriver link.

4 The File Download - Security Warning screen appears. Click

the Run button to run the .exe or the Save button to save it to

your PC to be run later. In this procedure, the Run button

was selected.

Chapter 2 — Installing the Printer

12 PF8d/PF8t Printers User’s Guide

5 The Internet Explorer - Security Warning screen appears.

Click the Run button to start the InterDriver installation.

6 The Intermec End User License Agreement appears. To

continue with the installation, read the agreement and select

the radio button to accept the agreement and then click the

Next button.

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