Intermec PF8D User manual

Category
Label printers
Type
User manual

This manual is also suitable for

PF8d/PF8t Printers
Users Guide
ii PF8d/PF8t Printer User’s Guide
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
noticed and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2007 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under
license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work,
RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000,
Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec
Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
Contents
PF8d/PF8t Printers User’s Guide iii
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Global Services and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
1
Using the PF8 Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Introducing the PF8 Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features of the PF8 Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Other Features and Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Understanding the LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2
Installing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting the Printer to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting the Printer Through the USB Interface . . . . . . . . . . . . . . . . . . 10
Connecting the Printer Through the Serial Port . . . . . . . . . . . . . . . . . . . . . 10
Connecting the Printer Through the Parallel Port. . . . . . . . . . . . . . . . . . . . 10
Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Turning On the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the Compact Flash (PF8t Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Understanding Auto-Sensing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Creating and Printing Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loading Media for Tear-off Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loading Media for Peel-Off Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Loading Media for Cut-Off Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Contents
iv PF8d/PF8t Printers User’s Guide
Loading an Media from an External Supply. . . . . . . . . . . . . . . . . . . . . . . . 23
Loading Thermal Transfer Ribbon (PF8t Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3
Troubleshooting and Maintaining the Printer . . . . . . . . . . . 29
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cleaning the Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adjusting the Thermal Printhead Pressure (PF8t only) . . . . . . . . . . . . . . . . . . . . . . 32
Adjusting the Printhead Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Adjusting the Label Taken Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Adjusting the Label Gap Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
A
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
PF8d Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
PF8t Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Cutter Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Stripper Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
B
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Direct Thermal Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Thermal Transfer Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Transfer Ribbons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Tags and Strip with Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Contents
PF8d/PF8t Printers User’s Guide v
Tags and Strip with Black Marks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Plain Continuous Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Before You Begin
vi PF8d/PF8t Printers User’s Guide
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Information
Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions.
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document. You may
also see icons which tell you when to follow ESD procedures.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the
equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption or
loss of data.
This icon appears at the beginning of any procedure in this
manual that could cause you to touch components (such as
printed circuit boards) that are susceptible to damage from
electrostatic discharge (ESD). When you see this icon, you
must follow standard ESD guidelines to avoid damaging the
equipment you are using.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition or
set of circumstances.
PF8d/PF8t Printers User’s Guide vii
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Service &
Support > Warranty.
Web Support
Visit the Intermec web site at www.intermec.com to download
our current manuals (in PDF). To order printed versions of the
Intermec manuals, contact your local Intermec representative or
distributor.
Visit the Intermec technical knowledge base (Knowledge
Central) at intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.
Telephone Support
These services are available from Intermec.
Services Description
In the USA and
Canada call 1-800-
755-5505 and
choose this option
Order Intermec
products
Place an order.
Ask about an existing
order.
1 and then choose 2
Order Intermec
media
Order printer labels and
ribbons.
1 and then choose 1
Order spare
parts
Order spare parts. 1 or 2 and then
choose 4
Te c hni ca l
Support
Talk to technical support
about your Intermec
product.
2 and then choose 2
Service Get a return authorization
number for authorized
service center repair.
Request an on-site repair
technician.
2 and then choose 1
Service contracts Renew a contract, ask about
an existing contract.
1 or 2 and then
choose 3
viii PF8d/PF8t Printers User’s Guide
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click Contact.
Who Should Read This Manual
This user’s guide is for the person who is responsible for
installing, configuring, and maintaining the PF8d and PF8t
printers.
This user’s guide provides you with information about the
features of the PF8d and PF8t printers, and how to install,
configure, operate, maintain, and troubleshoot them.
Patent Information
This product is protected by one or more of the following United
States patents:
5,581,293; 5,613,790; 5,927,876; 6,088,049; 6,345,920
There may be U.S. and Foreign Patents Pending.
PF8d/PF8t Printers User’s Guide 1
1
Using the PF8 Printers
Use this chapter to familiarize yourself with the PF8 printers. In
this chapter you will find these sections:
Introducing the PF8 Printers
Features of the PF8 Printers
Understanding the LED Indicators
Chapter 1 — Using the PF8 Printers
2 PF8d/PF8t Printers User’s Guide
Introducing the PF8 Printers
The PF8 are lightweight, reliable, and easy-to-use printers. Both
printers are designed to print a low volume of labels per day (less
than 1000 labels per day). There are two models of the PF8
printer:
The PF8d is a 203 dpi direct thermal printer.
The PF8t is a direct thermal/thermal transfer printer that is
available in 203 and 300 dpi models.
Both PF8 printers are provided with parallel, serial RS-232, and
USB ports. As an option, both models can be fitted with a cutter
attachment or a label stripper module.
The PF8 printers are shipped with the following:
Accessories Shipped With the Printers
Accessory PF8d PF8t
Power supply
99
Power cord (E.U., U.S., or China)
9 9
USB cable 9
9
Ribbon core
9
Ribbon shaft (2)
9
Label roll
9 9
Label rod
9
CD with manuals, PC software, and drivers
9 9
Quick start guide and compliance inserts
99
The discharge of electrostatic energy accumulated on the
human body, clothing, or other surfaces can damage or
destroy the printhead or electronic components used in these
printers. Avoid touching the electrical connectors while
unpacking or setting up your printer.
Chapter 1 — Using the PF8 Printers
PF8d/PF8t Printers User’s Guide 3
Features of the PF8 Printers
This section describes the front controls and indicators,
components of the media compartment, and connections located
on the rear of the PF8d and PF8t printers.
Front Controls and Indicators
The PF8 printers are controlled by using a Power switch, a Feed
button, and a multi-color LED indicator.
The Power switch is located on the side of the PF8d and on the
back of the PF8t.
You can use the Feed button in two ways:
•Tapping it
When power is turned on and the printer is loaded with
media (and possibly ribbon), tapping the Feed button causes
the media to form feed.
•Holding it down
When power is turned on, holding the Feed button down
causes the printer to enter Media Sensing mode and print the
printer configuration page when the button is released.
There are also cover open buttons located on each side of the
printer which you press to access the media compartment.
PF8d and PF8t Front Controls
LED light
Power
switch
Cover
open
button
Feed
button
PF8d
LED light
Feed
button
PF8t
Cover
open
button
Power
switch
Chapter 1 — Using the PF8 Printers
4 PF8d/PF8t Printers User’s Guide
Media Compartment
The PF8t is a thermal transfer/direct thermal capable printer.
The media compartment for thermal transfer printers
accommodates the media supply and the transfer ribbon supply.
In direct thermal printers like the PF8d, the top cover and the
print mechanism are combined into a single unit.
PF8d Media Compartment
Label guide
(2 places)
Print
mechanism
Label roll
holder
Black mar
k
sensor
Platen
roller
Platen
cover
Platen
cover
Spindle
Chapter 1 — Using the PF8 Printers
PF8d/PF8t Printers User’s Guide 5
PF8t Media Compartment
Cover open
button
Print
mechanism
Locking
mechanism
(2 places)
Label roll
core
Ribbon rewind
wheel
Rewind shaft
and empty
ribbon take
up core
Print line
adjustment
gear
Label guide
(2 places)
Platen
roller
Black mark
sensor
Ribbon
supply
shaft
Chapter 1 — Using the PF8 Printers
6 PF8d/PF8t Printers User’s Guide
Other Features and Connections
The rear and underside of the printers contain provide USB,
serial, and parallel connections and additional features.
PF8d and PF8t Rear View Connections and Controls
The bottom of the PF8d also has hanger holes that allow you to
wall-mount the printer.
PF8d Wall-Mount Hang Holes
PF8d
PF8t
Fan-fold
label slot
Serial
port
(RS-232)
Power
switch
Fan-fold
label slot
USB
port
USB
port
Power
socket
Power
socket
Parallel
port
Parallel
port
Serial
port
Bottom
case
cover
Hang
holes
Chapter 1 — Using the PF8 Printers
PF8d/PF8t Printers User’s Guide 7
Understanding the LED Indicators
When power to the printer to the printer is switched on, the
LED indicator turns green indicating that the printer is ready to
accept print commands.
If the printer runs out of media and/or ribbon during printing,
the LED glows red. Other status indicators are shown in the table
below:
LED Status Indicators
LED Meaning
Green (blinking) Autosensing mode
Green (blinking) Downloading font, form, or
graphic
Green (solid) Dump mode
Green (solid) Ready mode
Green (solid) Print mode
Orange (solid) Boot mode
Red (blinking) Media jam, overheated printhead or
stepper motor
Red (blinking) Downloading firmware
Red (solid) Error mode
Chapter 1 — Using the PF8 Printers
8 PF8d/PF8t Printers User’s Guide
PF8d/PF8t Printers User’s Guide 9
2
Installing the Printer
Use this chapter to install your PF8d and PF8t printers. In this
chapter you will find these sections:
Connecting the Printer to Your Network
Turning on the Printer
Installing the Compact Flash (PF8t Only)
Understanding Auto-Sensing Mode
Creating and Printing Labels
Loading Media
Loading Thermal Transfer Ribbon
Chapter 2 — Installing the Printer
10 PF8d/PF8t Printers User’s Guide
Connecting the Printer to Your Network
All PF8 models are fitted with a 36-pin connector for the parallel
interface port, a 9-pin connector for the RS-232 serial interface
port and a USB connector.
Connecting the Printer Through the USB Interface
To use the USB connection, you need to install the Intermec
InterDriver software on your computer. To ensure you get the
latest version, check the Intermec web site first. This software can
also be found on the PrinterCompanion CD. The USB interface
is not suitable for terminal connections or programming.
Connecting the Printer Through the Serial Port
You can use the serial connection with either LabelShop or the
Intermec InterDriver. You can also use it to send commands
directly through the terminal connection. A cable is not included
with the printer.
Connecting the Printer Through the Parallel Port
You can use the parallel connection with LabelShop or Intermec
InterDriver. The parallel port supports Windows plug and play
and additional status reporting.
Installing the Printer Driver
You must install the Intermec InterDriver print driver in order to
communicate with your PF8 printer. The InterDriver files are on
the PrinterCompanion CD that is shipped with your PF8 printer
or from the Intermec web site at http://www.intermec.com/
support/downloads/index.aspx.
To install InterDriver
1 Load the PrinterCompanion CD in your PC.
2 On the main screen, click the Software button and the
InterDriver with ActiveX Controls introduction screen
appears. Click the Installation Instructions link at the
bottom of the page.
Note: The PF8 printers ship with a USB cable.
Chapter 2 — Installing the Printer
PF8d/PF8t Printers User’s Guide 11
3 Click the Install InterDriver link.
4 The File Download - Security Warning screen appears. Click
the Run button to run the .exe or the Save button to save it to
your PC to be run later. In this procedure, the Run button
was selected.
Chapter 2 — Installing the Printer
12 PF8d/PF8t Printers User’s Guide
5 The Internet Explorer - Security Warning screen appears.
Click the Run button to start the InterDriver installation.
6 The Intermec End User License Agreement appears. To
continue with the installation, read the agreement and select
the radio button to accept the agreement and then click the
Next button.
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Intermec PF8D User manual

Category
Label printers
Type
User manual
This manual is also suitable for

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