Andersen Reglazing – A-Series & 400 Series Complementary Casement Windows Service Instructions

Brand: Andersen

Model: Reglazing – A-Series & 400 Series Complementary Casement Windows

Type: Service Instructions

Reglazing Guide

Read all instructions carefully before attempting this procedure. If you have any questions about your ability to

complete this procedure, call Andersen at 1-888-888-7020 for further direction. Andersen WindowCare® service

center hours are Monday through Friday, 7 a.m. to 7 p.m. Central Time and Saturday 8 a.m. to 4 p.m. Central

Time. Thank you for choosing Andersen® products.

Every assembly and installation is different (windloads, structural support, etc.). Andersen strongly recommends

consultation with an Andersen supplier or an experienced contractor, architect, or structural engineer prior to the

assembly and installation of any Andersen product. Andersen has no responsibility in regard to the post-manufactured

assembly and installation of Andersen products.

Use caution when working at elevated

heights and around unit openings.

Follow manufacturers’ instructions

for ladders and/or scaffolding.

Failure to do so may result in injury

or death.

Follow manufacturers’

instructions for hand or power

tools. Always wear safety

glasses. Failure to do so may

result in injury and/or product

damage.

Windows and doors can be heavy. Use

safe lifting techniques and a reasonable

number of people with enough strength

to lift, carry and install window and

door products to avoid injury and/or

product damage.

“Andersen” is a registered trademark of Andersen Corporation. All other marks where denoted are trademarks of Andersen Corporation.

Reglazing Guide

for Andersen® Architectural Casement Windows

(Units manufactured January 2005 to Present)

Parts Included

(1) Instruction Guide

(1) Replacement Glass

(4) Interior Stops (optional)

Tools Required

• Safety Glasses

• Pry Bar

• Caulking Gun

• Miter Saw

• Putty Knife

• Pencil

• Utility Knife

• Hammer

Supplies Required

• Sealant

• 1 ¼" Finish Nails

• Filament or Duct Tape

• Alcohol

• Glazing Tape

• Phillips Screwdriver

• Flat Screwdriver

• Punch

• 1/16" Hex Wrench

• Oscillating Saw

with Hook and

Scraper Blade

Oscillating Saw Scraper Blade

Hook Blade

1. Tape Broken Glass

Wear gloves, safety glasses, goggles, or eye shields

when handling glass. Tape broken glass with filament

or duct tape before removal to reduce glass

fragmentation. Failure to do so may result in injury,

product and/or property damage.

• Remove interior removable grille, if present. Keep

grille for reinstallation.

• Tape broken glass with filament or duct tape to

reduce glass fragmentation.

Interior View

Filament or

Duct Tape

Glass

Interior

Removable

Grille

Glass

Suction grips will not

hold if placed over

seam of film to lift or

move unit. Unit will

fall causing damage or

injury.

Sealants will damage

exterior coating on glass.

• Tempered or laminated safety glass is not standard and must be special ordered. Check local building codes.

• Leave protective film in place until after construction is finished.

• Remove protective film within nine months of installation and when temperature is above 32 degrees F.

• Remove protective film from seam or corner using plastic scraper if needed.

• Leave (NFRC) performance label in place until final inspection.

Film

Seam

Suction Grip

Static created when

removing film can ignite

flammable materials or

cause a shock.

See warning label on

glass.

Dispose of film immediately after removal. Film

may pose suffocation hazard to children.

Reglazing Guide

2. Remove Sash from Window

• Open Sash.

• Disconnect Operator from Sash by

removing screws from Operator Track

with Phillips screwdriver. Keep screws

for reuse.

• Loosen NRP (non-removable pin) set

screws in Hinges with 1/16" hex wrench.

• Tap out Hinge Pins with punch and

hammer while supporting Sash.

• Set Sash on clean flat work surface

exterior side up.

Windows and doors can be heavy. Use safe

lifting techniques and a reasonable number

of people with enough strength to lift, carry

and install window and door products to

avoid injury and/or product damage.

Units with Butt Hinges

Units with Concealed Hinges

• Open Sash 30º.

• Release Operator Arm Clip from Sash

Bracket using a flat screwdriver. Crank

Operator open.

• Pull back Hinge Arm Clip and remove

Hinge Arm from Hinge Track.

• Hold Sash firmly and slide Upper and

Lower Hinge Shoes from Hinge

Track and remove Sash.

• Set Sash on clean flat

work surface exterior

side up.

Hinge Pin

NRP Set

Screw

Sash

Frame

Hinge Leaf

Interior View

Interior

Exterior

Sash Bracket

Operator Arm Clip

Operator

Exterior

Interior

Hinge Arm Clip

Hinge Track

Sash

Hinge Arm

Hinge Shoe

Units with Butt Hinges

Units with

Concealed Hinges

Operator Arm

Reglazing Guide

• Cut though sealant between exterior stop and

glass around entire perimeter of glass.

• Flip Sash interior side up.

• Cut through glazing tape between interior stop

and glass around entire perimeter of glass with

utility knife (or oscillating saw with hook blade).

• Score finish between interior stop and Sash with

utility knife, if interior is finished.

3. Cut Seal Between Glass and Stops

• Insert putty knife between interior stop and Sash

in center of longest interior stop.

• Insert a pry bar behind interior stop against putty

knife.

• Lift the pry bar, pulling interior stop from Sash.

Putty knife is to help protect Sash from damage.

• Repeat process for all interior stops. Remove

curved stops last.

• Remove all nails from Sash and interior stops.

Putty Knife

Interior Stop

Pry Bar

Nail

4. Remove Interior Stops

Existing interior stops can be reused if required.

DO NOT damage interior stops if reusing them.

Interior Stop

Glass

Utility Knife

Sash

Exterior

Stop

Interior

Exterior

Interior Side Up

Interior Stop

Glass

Utility

Knife

Interior Stop

Glass

Utility Knife

Exterior

Stop

Interior

Exterior

Clad Unit

Wood Unit

Sash

Interior Stop

Pry Bar

Putty Knife

Interior Side Up

Clad Unit

Shown

Interior

Exterior

Reglazing Guide

5. Remove Glass

• Remove glass from Sash. Save glazing shims for

reinstallation.

• Scrape old sealant from exterior stop with putty

knife. Do Not damage exterior stop.

Windows and doors can be heavy. Use safe lifting

techniques and a reasonable number of people with

enough strength to lift, carry and install window and

door products to avoid injury and/or product

damage.

Old Sealant

Glazing

Shim

Glass

Exterior Stop

Using New Interior Stops

Reusing Existing Interior Stops

New interior stops are not precut to length. Interior

stops are sent long and must be cut to fit on site.

• Apply glazing tape to new interior stops if needed.

• Miter cut interior stops to fit frame.

• Use old interior stops as guide for length and cut

angle.

• Clean old glazing tape from interior stops using

putty knife (or oscillating saw with scraper blade).

Use alcohol to soften glazing tape if needed.

• Apply glazing tape to interior stop keeping glazing

tape 1/32" from top of interior stop. Trim ends of

glazing tape flush with ends of interior stops using

utility knife.

Interior

Stop

Old

Glazing

Tape

1/32"

Putty

Knife

Interior

Stop

Glazing

Tape

Interior Stop

Glazing

Tape

Interior

Stop

Miter

Cut

Clad Unit

Shown

6. Prepare Interior Stops

Sash

Exterior

Interior

Reglazing Guide

• Clean new glass with alcohol. Allow alcohol to

dry.

• Apply 3/8" continuous bead of sealant on inside of

exterior stop around perimeter of window. See

drawing for location.

• Place glazing shims along bottom rail of Sash

2" from each side and every 12" between. Reuse

old glazing shims if possible. Do Not use wood

shims.

• Lift glass into Sash and set on glazing shims.

Press glass into sealant until glass is

approximately 1/16" from exterior stop. Do Not let

glass touch exterior stop.

• Install shims between glass and Sash as required

to center glass within Sash. Do Not distort Sash

when installing shims.

• Pull tape backer from glazing tape on interior

stops. Install interior stops against glass.

Secure interior stops in position using 1 ¼" finish

nails. Install curved stop(s) first.

• Clean excess sealant from exterior of glass.

• Apply fillet bead of sealant between glass and

exterior stop.

Sealant must be compatible with all materials it

contacts. Follow sealant manufacture’s

instructions for application of sealant. Failure to

do so may result in water infiltration.

1 ¼" Finish

Nail

3/8" Bead Sealant

Glazing

Shim

Glass Light

Interior Stop

Glazing Tape

Interior

Exterior

Interior

Exterior

Fillet Bead Sealant

1/16"

Exterior

Stop

Glass

Exterior Stop

7. Reinstall Glass

Sash

Identification logo on glass light goes in bottom right

corner viewed from interior.

Identification Logo

Interior View

Clad Unit

Shown

8. Reinstall Sash

• Install Sash into frame by reversing all steps in

Step 2

Sash

Reglazing Guide

Andersen Reglazing – A-Series & 400 Series Complementary Casement Windows Service Instructions

Andersen Reglazing – A-Series & 400 Series Complementary Casement Windows Service Instructions

Andersen Reglazing – A-Series & 400 Series Complementary Casement Windows Service Instructions

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