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NexiGo N2000 User manual

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NexiGo Meeting 360 Camera
User Manual-N2000
Welcome to the NexiGo Family!
Thank you for choosing the NexiGo Meeting 360 Camera. You are now part of an exclusive club: the
NexiGo family! It's our job to make sure you enjoy your membership. If you have any problems please
contact us at [email protected] any time for further assistance. This product is covered by our industry
leading 1-year manufacturers warranty. Register www.nexigo.com/warranty to get a FREE additional
1-year warranty!
From all of us here at NexiGo, we want to welcome you again to the family. We thank you deeply for
your trust and for your business. We know you'll love it here. We look forward to serving you again in the
near future.
Yours Sincerely,
The NexiGo Team
Contact Information
Website: www.nexigo.com
Manufacturer: Nexight INC
E-mail: [email protected]
Tel: +1(458) 215-6088
Address: 11075 SW 11th St, Beaverton, OR, 97005, US
Product Introduction
Up To 8K Video Capture: Customized lenses with specialized optics provide better image quality,
lifelike color reproduction, and a more inclusive video conferencing experience.
360° Panoramic View: The 360° footage displays the whole room while the camera automatically
recognizes and highlights presenters. This helps to ensure everyone is visible and engaged in the
meeting.
1080P Full HD Video Export: High-quality video resolution and clear image capture for an optimal
video conferencing and communications experience.
360° Omnidirectional Microphones: Eight integrated omnidirectional microphones with noise
cancelling and echo reduction technology provide high quality sound. With a full duplex audio
specification the camera is able to transmit and receive sound simultaneously. This allows for
everyone to hear and be heard easily with crisp, clear sound, giving you a true face to face meeting
experience from anywhere.
Plug and Play: No need to download any drivers. Simple to use, with a standard USB-C to USB-A
cable so you can plug and play.
User Guide
Turn off
❶ ❷ ❸ ❹
Product Overview
Turn on
Camera Lenses
Control Panel
LED Indicator
Speakers
Connect Interfaces
Package Includes
NexiGo Meeting
360 Camera
12V/ 3.0A Adapter USB-C to
USB-A Cable
User Manual
Connect Interfaces
Control Panel
DC Interface
USB-C Interface
Mode Switch
Mute
Volume +Volume－
Built-in Microphones
Control Panel Instructions
Volume +: Touch to increase the volume of the microphones and speakers simultaneously.
Volume -: Touch to decrease the volume of the microphones and speakers simultaneously.
Mute: Touch to mute or unmute the microphones. The LED indicator willl show red while muted.
Mode Switch: Touch to switch the camera display modes.
LED Indicator Instructions
No Light: The camera is powered off.
Flashing Blue Light: The camera is ready for use, but hasn't been used yet.
Steady Blue Light: The camera is being used.
Red Light:
Switching Modes
You can switch modes by touching the "Mode" button on the control panel on top of the
camera. This will change what the camera displays to viewers depending on your needs in
different meeting scenarios. The available modes are: Discussion Mode (default mode),
Presentation1 Mode, Presentation2 Mode, Global Mode, and Patrol Mode.
●The microphone of the camera is muted;
●The camera is in USB mode;
●The camera is abnormal.
❶ Discussion Mode: Display a 360° view at the top to show the whole room. Below this, the
camera auto reframing on twoactive speakers.
❷ Presentation1Mode: Display a 360° view at the top to show the whole room. Below this, the
camera auto reframing on the active speaker.
❸ Presentation2Mode: The camera auto reframing on the active speaker.
❹ Global Mode: Two panoramic 360° videos show all the attendees.
❺ Patrol Mode: Display the active speaker on the right. On the left, the camera automatically pans
to display each attendee in turn.
Note: Active speakers refer to the person who has been speaking continuously for more than 3
seconds.
Specifications
4000*3000@30fps
1920*1080@30fps
MJPEG
PCM(16bit/Mono Audio/16KHz)
25M
Auto
Auto
Auto
Dual F2.4 195°(FOV) Lenses
Four Buttons: Volume +, Volume -, Mute, Mode Switch
Eight Built-in Microphones
Dual 10W Speakers
USB-C
12V/ 3.0A Adapter
Resolution of Single Lens
Resolution of Stitched Video
Video Format
Audio Format
Video Bitrate
ISO
White Balance
Exposure
Lenses
Buttons
Microphones
Speakers
USB Interface
Power
❶
❷
Setup Instructions
Step 1. Plug the camera into an electrical outlet using the provided 12V power adapter.
Step 2. Connect the camera to your computer using the provided USB cable.
NOTE: Make sure your computer is connected to the network and has a stable internet connection
before starting the setup.
❸
Windows Setup
1. Go to Settings > Privacy > Camera and turn on "Let apps use my camera".
NOTE: Press down on the camera lenses housing to turn off the camera when not in use.
Step 3. Press down on the camera lenses housing to pop out the camera lenses, activating the
camera. When the LED light flashes in blue indicates that the camera is ready for use.
Step 4. Open the app you want to use the camera with. Ensure that this camera, its built-in
microphone and speaker are selected in the settings of the app you are going to use.
Consult the user guide for the software you intend to use if you have issues selecting the
camera, microphone or speaker in that software.
MacOS Setup
1. Go to the Apple menu > System Preferences > Security & Privacy, select the Privacy tab. Select
Camera from the list of options on the left side of the page.
2. Turn on each of the apps on the list where you want to use the camera. In the app you wish to
use, ensure the NexiGo Meeting 360 Camera is selected as the active camera, microphone and
speaker from the list of available options.
Firmware Update
IMPORTANT:
●Make sure to download the authorized latest firmware from nexigo.com or NexiGo customer
service, unauthorized firmware will cause damage to the operating system.
●Make sure the firmware version to be upgraded is the latest one, downgrading will cause damage
to the operating system.
Step 1. Download the latest firmware from nexigo.com/pages/meeting-360-firmware. Save the
2. Turn on each of the apps on the list where you want to use the camera. In the app you wish to
use, ensure the NexiGo Meeting 360 Camera is selected as the active camera, microphone and
speaker from the list of available options.
Note: The firmware must be named "update". Any suffix or modification, "update (1)" or "upgrade"
for example, will cause the upgrade to fail.
Step 6. Restart the camera by pressing the camera lens housing downward to turn off the camera.
Wait for 5 seconds to press the lens again to start the camera back up. The camera will be
upgraded automatically and the indicator light will rapidly flash blue indicating the upgrade
is in progress. When the process has been completed the blue indicator light will transition
to a slower flashing indicating the upgrade was successful.
Step 5. Go to where you stored the upgrade firmware and copy that file. On a Windows Computer
open File Explorer and navigate to "This PC". Select the "PF590" from the list of devices,
and double click the icon to open it. Paste the firmware update into the "PF590 -> Internal
shared storage" folder. The firmware will then be downloaded onto the webcam.
Step 4. Press and hold the Mode button for five seconds. The indicator light on the camera will turn
red and the camera will enter USB mode so the firmware upgrade can be started.
Step 3. Turn on the camera and connect it to your PC.
Step 2. Download the MTKusbDriver from nexigo.com/pages/meeting-360-firmware and install
the driver on your PC.
firmware to your desktop or another convenient location. You will need this in Step 5.
1. Read all insturctions to prevent damage due to misuse.
2. Do not place or attach the product to an unstable or uneven surface. Failure to follow this
precaution may cause the product to fall and cause damage to the unit.
3. If using a third-party charger to charge the unit, observe all safety rules relating to the
third-party power supply equipment. Using other parts, accessories, or chargers not recom
mended by NexiGo may result in fire, electric shock, or damage to the item or user.
4. The lenses on this camera are made of glass. If the lens is damaged, be sure to handle it
carefully to avoid potential dangers and keep it out of the reach of children.
5. The temperature of the camera may rise during operation. If the camera overheats, please turn
off the camera and leave it for a while to cool down before attempting further use.
6. This product is not a toy. You are solely responsible for complying with all local laws, regulations
and restrictions regarding the use of this product in your jurisdiction.
7. Do not use or store the camera in extremely cold or hot environments. Extremely cold or hot
conditions may cause the camera to malfunction or may damage the unit.
8. If the unit is damaged, please exercise the warranty or dispose of the item. Do not attempt to
open and repair it independently. Contact NexiGo Customer Support to exercise the warranty.
9. To clean the device, wipe it with a soft, dry cloth. To clean the lens, use a dry microfiber cloth or
a lens cleaner. Use only a mild detergent if necessary. Do not use strong or corrosive detergents
to avoid scratching the lens and affecting image quality.
Notes
Lens scratches are not covered by the warranty. There is no built-in protection for the lenses on the
camera, as is typical with standard higher end photography equipment. If you are not careful you
may scratch the lenses. Avoid placing the lenses directly onto any surface and make sure to close
the camera when it is not in use.
Warning
www.nexigo.com/warranty
Register to get ONE year warranty.
https://www.amazon.com/nexigo
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