HP x2 10-p000 Notebook PC User guide

HP x2 Detachable PC

* Model numbers 10-p0XX

HP x2 210 G2 Detachable PC

Maintenance and Service Guide

IMPORTANT! This document is intended for HP

authorized service providers only.

Bluetooth is a trademark owned by its

proprietor and used by HP Inc under license.

Intel and Core are U.S. registered trademarks of

Intel Corporation. Microsoft and Windows are

U.S. registered trademarks of Microsoft

Corporation. SD Logo is a trademark of its

proprietor.

The information contained herein is subject to

change without notice. The only warranties for

HP products and services are set forth in the

express warranty statements accompanying

such products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable for

technical or editorial errors or omissions

contained herein.

First Edition: August 2016

Document Part Number: 903182-001

Product notice

This guide describes features that are common

to most models. Some features may not be

available on your computer.

Not all features are available in all editions of

Windows. This computer may require upgraded

and/or separately purchased hardware, drivers,

and/or software to take full advantage of

Windows functionality. See

http://www.microsoft.com for details.

Software terms

By installing, copying, downloading, or

otherwise using any software product

preinstalled on this computer, you agree to be

bound by the terms of the HP End User License

Agreement (EULA). If you do not accept these

license terms, your sole remedy is to return the

entire unused product (hardware and software)

within 14 days for a refund subject to the

refund policy of your place of purchase.

For any further information or to request a full

refund of the computer, please contact your

local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the

device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not

allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or

clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as

pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible

surface temperature limits dened by the International Standard for Safety of Information Technology

Equipment (IEC 60950-1).

iii

iv Safety warning notice

Table of contents

1 Product description ....................................................................................................................................... 1

2 External component identication .................................................................................................................. 4

Display .................................................................................................................................................................... 4

Top edge ................................................................................................................................................................. 5

Right side ............................................................................................................................................................... 6

Left side ................................................................................................................................................................. 7

Bottom edge .......................................................................................................................................................... 7

Locating the product number and serial number ................................................................................................. 8

3 Illustrated parts catalog ................................................................................................................................ 9

Tablet major components ...................................................................................................................................... 9

Dock major components ...................................................................................................................................... 12

Hinge components ............................................................................................................................................... 14

Cables ................................................................................................................................................................... 15

Rubber Kit ............................................................................................................................................................ 16

Miscellaneous parts ............................................................................................................................................. 17

4 Removal and replacement preliminary requirements ..................................................................................... 18

Tools required ...................................................................................................................................................... 18

Service considerations ......................................................................................................................................... 18

Plastic parts ....................................................................................................................................... 18

Cables and connectors ...................................................................................................................... 18

Grounding guidelines ........................................................................................................................................... 19

Electrostatic discharge damage ........................................................................................................ 19

Packaging and transporting guidelines .......................................................................... 20

Workstation guidelines ................................................................................ 20

5 Removal and replacement procedures ........................................................................................................... 22

Tablet component replacement procedures ....................................................................................................... 22

Back cover ......................................................................................................................................... 22

Docking connector (display) .............................................................................................................. 24

RTC battery ........................................................................................................................................ 25

Front webcam module ...................................................................................................................... 26

Antenna ............................................................................................................................................. 27

LCD shield .......................................................................................................................................... 28

v

Battery ............................................................................................................................................... 29

Speakers ............................................................................................................................................ 30

Audio board ....................................................................................................................................... 32

Power button board .......................................................................................................................... 33

Volume board .................................................................................................................................... 35

Rear webcam module and lens ......................................................................................................... 36

System board .................................................................................................................................... 38

Dock component replacement procedures ......................................................................................................... 40

Bottom cover ..................................................................................................................................... 40

Hard drive .......................................................................................................................................... 42

Docking board (models with a hard drive) ........................................................................................ 43

Docking board (models without a hard drive) .................................................................................. 45

TouchPad board ................................................................................................................................. 46

Hinge assembly ................................................................................................................................. 47

Hinge components ............................................................................................................................ 48

Top cover/keyboard ........................................................................................................................... 52

6 Using Setup Utility (BIOS) ............................................................................................................................. 53

Starting Setup Utility (BIOS) ................................................................................................................................ 53

Updating Setup Utility (BIOS) .............................................................................................................................. 53

Determining the BIOS version ........................................................................................................... 53

Downloading a BIOS update .............................................................................................................. 54

7 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 56

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 56

8 Specications .............................................................................................................................................. 58

9 Backing up, restoring, and recovering ........................................................................................................... 59

Creating recovery media and backups ................................................................................................................ 59

Creating HP Recovery media (select products only) ......................................................................... 59

Using Windows tools ........................................................................................................................................... 60

Restore and recovery ........................................................................................................................................... 61

Recovering using HP Recovery Manager ........................................................................................... 61

What you need to know before you get started ............................................................. 61

Using the HP Recovery partition (select products only) ................................................. 62

Using HP Recovery media to recover .............................................................................. 62

Changing the computer boot order ................................................................................ 63

Removing the HP Recovery partition (select products only) ......................................... 64

vi

10 Power cord set requirements ...................................................................................................................... 65

Requirements for all countries ............................................................................................................................ 65

Requirements for specic countries and regions ................................................................................................ 65

11 Recycling .................................................................................................................................................. 67

Index ............................................................................................................................................................. 68

vii

viii

1 Product description

Category Description Tablet Dock

Product Name HP x2 Detachable PC (model numbers 10-p0XX) √ √

HP x2 210 G2 Detachable PC √ √

Processor Intel Atom x5-Z8350 1.44-1.92 GHz quad core processor, 2 W, soldered-on-circuit

(SoC)

√

Chipset Integrated SoC √

Graphics Internal graphics

Intel® HD Graphics 400

Support Dynamic Graphics Frequency, DX12, OpenGL 3.X, OpenCL 1.2

√

Panel 16:10 Ultra Wide Aspect Ratio

10.1-in (1280x800), antiglare, WLED, WXGA, uslim-bent (2.6 mm), eDP; 250 nits

Touch screen with ush glass, multitouch enabled

√

Memory On-board system memory

DDR3L-1600 single channel support

●

2048 MB (256Mx16 x4pcs)

LPDDR3-1600 single channel support (LPDDR3-1866 1.2V downgraded to

LPDDR3-1600)

●

4096 MB (256Mx16x4x2pcs)

Supports up to 4 GB maximum system memory

√

Mass storage Tablet

eMMC (TLC) congurations:

128 GB (HP x2 210 G2 models only)

64 GB

32 GB

√

Dock

Single hard drive congurations (HP x2 models only)

1 TB, 5400 rpm, 7.2 mm

500 GB, 5400 rpm, 7.2 mm

√

Webcam Two xed integrated web cameras

Front: HP True Vision HD: HD camera - indicator LED, USB2.0, f2.0

Rear : HP True Vision 5 MP Fixed Focus (2592 x 1944) support WFOV

Single digital mic

HP Noise Cancellation enabled

Support for voice recognition

√

1

Category Description Tablet Dock

Audio Stereo speakers (2)

DTS Studio Sound

√

Sensors Accelerometer

eCompass

Gyroscope

Sensor hub

√

Wireless

networking

Integrated Wireless options with dual antennas (LGA/PCIe)

Intel WiDi support

Connected Standby support

Compatible with Miracast-certied devices

√

Intel Dual Band Wireless-AC 3165 802.11ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter

(non-vPro)(HP x2 models)

√

Intel Dual Band Wireless-AC 7265 802.11ac 2x2 + Bluetooth Combo Adapter (non

vPro)(HP x2 210 G2 models)

√

External

expansion

Tablet

Micro Secure Digital (SD) Media Reader

Support SD/SDHC/SDXC

Push-push insertion/removal

√

Ports Tablet

●

Headphone/microphone combo jack

●

One USB 3.0 port

●

One USB 2.0 type C port supporting charging and data

●

Micro HDMI v1.4a port supporting up to 1920x1080 @ 60Hz

●

Pogo-pin (6-pin) docking connector

√ √

Keyboard Keyboard

Detachable hard keyboard cover

93% island style thin cover non-backlit keyboard (1.5 mm travel distance)

TouchPad

TouchPad with image sensor

●

Multitouch gestures enabled

●

Supports Windows 10 Modern Trackpad Gestures

√

Power

requirements

Battery

2-cell, 32.5-Whr polymer battery

Battery life enhancement

Supports battery fast charge

AC adapter

45-W USB Type C AC adapter with power cords

√

2 Chapter 1 Product description

Category Description Tablet Dock

1 m length power cord

Security fTPM 2.0 √

Operating

system

Preinstalled (HP x2 models)

For Developed Market (ML)

Windows 10 Entry 2-in-1 (Compact)

For Emerging Market (EM/SL)

CPPP Windows 10 Home China Language Edition 2-in-1 (Compact)

SEAP Windows 10 Entry 2-in-1 (Compact)

√ √

Preinstalled (HP x2 210 G2 models)

Windows 10 Home 64 Entry Tablet + 2-in-1 Notebook (Compact)

Windows 10 Home 64 Entry Tablet + 2-in-1 Notebook Single Language (Compact)

Windows 10 Home 64 Chinese Market CPPP (Compact)

Windows 10 Pro 64 Tablet + 2-in-1 Notebook (Compact)

Windows 10 Pro 64 Tablet + 2-in-1 Notebook Chinese Market (Compact)

Windows 10 Pro 64 StF MSNA (Compact)

Windows 10 Pro 64 StF MSNA EM (Compact)

Windows 10 Pro 64 StF MSNA - Strategic (Compact)

√ √

Serviceability End user replaceable part: AC adapter √ √

3

2 External component identication

Display

Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local

area networks (WLANs).

(2) Camera

NOTE: This computer includes a second camera

on the rear of the display cover.

Allows you to video chat, record video, and record still images.

(3) Camera light On: The camera is in use.

(4) Speakers (2) Produce sound.

(5) Rear camera Allows you to video chat, record video, and record still images.

*The antennas are not visible from the outside of the computer, and antenna location varies. For optimal transmission, keep the areas

immediately around the antennas free from obstructions.

4 Chapter 2 External component identication

Component Description

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or

region.

To access this guide:

▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.

Top edge

Component Description

(1) Power button

●

When the tablet is o, press the button to turn on the

tablet.

●

When the tablet is on, press the button briey to initiate

Sleep.

●

When the tablet is in the Sleep state, press the button

briey to exit Sleep.

●

When the tablet is in Hibernation, press the button briey

to exit Hibernation.

CAUTION: Pressing and holding down the power button will

result in the loss of unsaved information.

If the tablet has stopped responding and Windows shutdown

procedures are ineective, press and hold the power button

down for at least 10 seconds to turn o the tablet.

To learn more about your power settings, see your power

options. Type power in the taskbar search box, select Power

and sleep settings, and then select Power and sleep.

(2) Internal microphone Records sound.

Top edge 5

Right side

Component Description

(1) microSD memory card reader Reads optional memory cards that enable you to store,

manage, share or access information.

To insert a card:

1. Hold the card label-side up, with connectors facing the

computer.

2. Insert the card into the memory card reader, and then

press in on the card until it is rmly seated.

To remove a card:

▲ Press in on the card, and then remove it from the

memory card reader.

(2) micro-HDMI port Connects an optional video or audio device, such as a high-

denition television, any compatible digital or audio

component, or a high-speed High-Denition Multimedia

Interface (HDMI) device.

(3) AC adapter and battery light

●

White: The AC adapter is connected and the battery is

fully charged.

●

Blinking white: The AC adapter is disconnected and the

battery has reached a low battery level.

●

Amber: The AC adapter is connected and the battery is

charging.

●

O: The battery is not charging.

(4) USB Type-C power connector port Connects a USB device with a Type-C connector to an AC

adapter to provide power to the computer and allows data

transfer.

NOTE: Adapters (purchased separately) may be required.

(5) USB 3.0 port Connects an optional USB device such as a keyboard, mouse,

external drive, printer, scanner or USB hub.

6 Chapter 2 External component identication

Left side

Component Description

(1) Audio-out (headphone)/Audio-in (microphone)

combo jack

Connects optional powered stereo speakers, headphones,

earbuds, a headset, or a television audio cable. Also connects an

optional headset microphone. This jack does not support

optional standalone microphones.

WARNING! To reduce the risk of personal injury, adjust the

volume before putting on headphones, earbuds, or a headset.

For additional safety information, refer to the Regulatory,

Safety, and Environmental Notices.

To access this guide:

▲ Select the Start button, select All apps, select HP Help and

Support, and then select HP Documentation.

NOTE: When a device is connected to the jack, the computer

speakers are disabled.

(2) Volume button Controls speaker volume on the tablet.

Bottom edge

Component Description

(1) Alignment posts (2) Guide the keyboard to the correct connection with the

tablet.

(2) Docking port Connects the tablet to the keyboard base.

Left side 7

Locating the product number and serial number

The tablet and serial number (2) and product number (3) are located on the tablet bottom edge. This

information may be needed when travelling internationally or when contacting support.

Component

(1) Quick Response (QR) code

(2) Serial number

(3) Product number

(4) Warranty period

(5) Model number (select models only)

8 Chapter 2 External component identication

3 Illustrated parts catalog

NOTE: HP continually improves and changes product parts. For complete and current information on

supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then

follow the on-screen instructions.

Tablet major components

Tablet major components 9

Item Component Spare part number

(1) Display panel assembly

Silver HP x2 and HP x2 210 G2 models 902380-001

White HP x2 models 902381-001

Red HP x2 models 902382-001

Display panel cable (not illustrated) 902354-001

(2) Battery, 2-cell, 32-Wh (includes cable) 859517-855

(3) Audio board bracket 902361-001

(4) Audio board 902368-001

Audio board cable (not illustrated) 902351-001

(5) RTC battery 902383-001

(6) Power button board 902369-001

Power button board cable (not illustrated) 902352-001

(7) Speaker Kit (includes left and right speakers and cables) 902391-001

(8) Rear webcam (includes bracket) 902256-001

(9) Front webcam (includes microphone rubber) 902255-001

Front webcam cable (not illustrated) 902355-001

(10) Antenna 902341-001

(11) Volume board 902370-001

Volume board cable (not illustrated) 902353-001

(12) Docking connector 902356-001

(13) LCD shielding (includes thermal pad) 902363-001

(14) System board equipped with an Intel Atom x5-z8350 processor and a graphics subsystem with UMA memory (includes

replacement thermal material)

For use in HP x2 210 G2 models:

●

Equipped with a 128-GB eMMC hard drive (SoC), 4 GB of system memory, and the

Windows 10 operating system

903879-601

●

Equipped with a 128-GB eMMC hard drive (SoC), 4 GB of system memory, and Windows

7 or a non-Windows operating system

903879-001

For use in HP x2 and HP x2 210 G2 models:

●

Equipped with a 64-GB eMMC hard drive (SoC), 4 GB of system memory, and the

Windows 10 operating system

902254-601

●

Equipped with a 64-GB eMMC hard drive (SoC), 4 GB of system memory, and Windows

7 or a non-Windows operating system

902254-001

●

Equipped with a 32-GB eMMC hard drive (SoC), 2 GB of system memory, and the

Windows 10 operating system

902251-601

●

Equipped with a 32-GB eMMC hard drive (SoC), 2 GB of system memory, and Windows

7 or a non-Windows operating system

902251-001

10 Chapter 3 Illustrated parts catalog

Item Component Spare part number

For use in HP x2 models:

●

Equipped with a 64-GB eMMC hard drive (SoC), 2 GB of system memory, and the

Windows 10 operating system

902252-601

●

Equipped with a 64-GB eMMC hard drive (SoC), 2 GB of system memory, and Windows

7 or a non-Windows operating system

902252-001

●

Equipped with a 32-GB eMMC hard drive (SoC), 4 GB of system memory, and the

Windows 10 operating system

902253-601

●

Equipped with a 32-GB eMMC hard drive (SoC), 4 GB of system memory, and Windows

7 or a non-Windows operating system

902253-001

(15) Hinge assembly

NOTE: The hinge assembly is not spared as a whole unit. For more information about

hinge subcomponents, see Hinge components on page 14.

not spared

(16) Back cover

Silver HP x2 and HP x2 210 G2 models 902342-001

White HP x2 models 902343-001

Red HP x2 models 902344-001

Tablet major components 11

Dock major components

Item Component Spare part number

(1) Bottom cover

For use in HP x2 and HP x2 210 models without a hard drive

●

Silver models 902345-001

For use in HP x2 models without a hard drive

●

White models 902346-001

●

Red models 902347-001

For use in models HP x2 models with a hard drive

●

Silver models 902348-001

●

White models 902349-001

12 Chapter 3 Illustrated parts catalog

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