Highpoint RocketStor 6674T User manual

1

RocketStor 6674T

User Manual

June 21

st

, 2019

Revision 1.0.1

HighPoint Technologies, Inc.

2

Copyright

transmitted or transcribed in any form and for any purpose without the express written permission of

HighPoint Technologies, Inc.

Trademarks

Companies and products mentioned in this manual are for identification purpose only. Product names or

brand names appearing in this manual may or may not be registered trademarks or copyrights of their

respective owners. Backup your important data before using HighPoint's products and use at your own

risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental

or consequential damages arising from any defect or error in HighPoint's products or manuals.

Information in this manual is subject to change without notice and does not represent a commitment on

the part of HighPoint.

Notice

Reasonable effort has been made to ensure that the information in this manual is accurate. HighPoint

assumes no liability for technical inaccuracies, typographical, or other errors contained herein.

FCC Part 15 Class B Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur

in a particular installation. If this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and on, the user is encouraged to try

to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Consult the dealer or an experienced radio/TV technician for help.

Modifications not expressly approved by the manufacturer could void the user’s authority to operate

the equipment under FCC rules.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

European Union Compliance Statement

This Information Technologies Equipment has been tested and found to comply with the following

European directives:

 European Standard EN55022 (1998) Class B

 European Standard EN55024 (1998)

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Table of Contents

Product Overview ................................................................................................................................... 5

Kit Content .......................................................................................................................................... 5

Product Information ........................................................................................................................... 5

Section 1: Hardware Installation ............................................................................................................ 7

Hardware Overview ............................................................................................................................ 7

Panel Layout-Front View ................................................................................................................ 7

Panel Layout-Rear View .................................................................................................................. 8

System Requirements......................................................................................................................... 8

Enclosure Setup .................................................................................................................................. 8

Section 2: Setting Up Software for Windows Systems ......................................................................... 10

Driver Installation ............................................................................................................................. 10

Checking Your Driver Version ........................................................................................................... 10

Updating the Drivers ........................................................................................................................ 11

Uninstalling the Driver ...................................................................................................................... 12

Installing the HighPoint RocketStor Manager .................................................................................. 13

How to Login to the HRM ................................................................................................................. 13

Remote Login .................................................................................................................................... 14

Formatting the RAID Volumes .......................................................................................................... 14

Section 3: Setting Up Software for Mac Platforms ............................................................................... 18

Driver installation ............................................................................................................................. 18

Checking Your Driver is Installed ...................................................................................................... 19

Installing the HighPoint RocketStor Manager .................................................................................. 20

Formatting the RAID Volumes .......................................................................................................... 21

Section 4: Using the HighPoint RocketStor Manager (HRM)................................................................ 23

How to Login to the HRM ................................................................................................................. 23

Navigating the HRM ......................................................................................................................... 23

Overview Tab .................................................................................................................................... 24

Enclosure Properties .................................................................................................................... 24

Storage Properties ........................................................................................................................ 24

Quick Config. .................................................................................................................................... 25

Advanced Config. .............................................................................................................................. 25

Creating Array ............................................................................................................................... 26

Spare Pool ..................................................................................................................................... 28

Logical Device ............................................................................................................................... 29

4

Logical Device Information ....................................................................................................... 29

Maintenance ......................................................................................................................... 29

Array Information ................................................................................................................. 29

Expanding an Existing Array ................................................................................................. 31

Physical Device Information ..................................................................................................... 33

Rescan ........................................................................................................................................... 33

Beeper Mute ................................................................................................................................. 33

Settings Tab ...................................................................................................................................... 34

Enclosure ...................................................................................................................................... 34

Email Notification ......................................................................................................................... 34

SMTP Setting ............................................................................................................................ 35

Add Recipient ........................................................................................................................... 35

Security ......................................................................................................................................... 36

Password Setting ...................................................................................................................... 36

System .......................................................................................................................................... 36

Event ................................................................................................................................................. 37

Storage Health Inspector (SHI) ......................................................................................................... 38

Scheduler ...................................................................................................................................... 38

How to Create a New Verify Task ............................................................................................. 39

Section 5: Troubleshooting .................................................................................................................. 40

Handling Critical Arrays .................................................................................................................... 40

Rebuilding Stops Due to Bad Sectors ............................................................................................... 40

Critical Array Becomes Disabled When You Removed Faulty Disk .................................................. 40

Online RAID Roaming ....................................................................................................................... 41

Help .................................................................................................................................................. 41

Appendix ............................................................................................................................................... 42

Table 1: HRM Icon Guide .................................................................................................................. 42

Table 2: RAID Reference Level .......................................................................................................... 44

HighPoint Recommended List of Hard Drives .................................................................................. 44

Contacting Technical Support .......................................................................................................... 44

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Product Overview

The RocketStor 6674T was designed for Professional Media Applications that demand consistent high

speed transfers, flexibility and uncompromised reliability. The built-in full-featured SATA 6G RAID

controller, management suite, and 16-hot swappable drive bays support both SATA hard drives or SSD’s,

and can be easily configured to deliver maximum performance, capacity or data security. HighPoint’s

unique all-in-one approach allows customers to streamline workflows by managing multiple projects

from single storage environment, while simultaneously reducing overhead costs.

Kit Content

 1x 16-Bay Enclosure

 16x Drive Trays

 1x Thunderbolt

TM

40Gb/s Cable

 2x UL Power Cord

 64x 3.5” HDD Mounting Screws

 64x 2.5” SSD Mounting Screws

 1x Quick Installation Guide

Before getting started, check to see if any items are missing, damaged, or incorrect. If you discover any

discrepancies, please contact your reseller, or our Support Department via our Online Web Support

Portal.

Product Information

RocketStor 6674T

Port Type

Thunderbolt™ 3

Number of Ports

2x Thunderbolt™ 3 Ports

RAID Level

0 and JBOD

System Requirements

Computer with a USB-C Port (Thunderbolt™ 3)

Legacy Thunderbolt™2 or Thunderbolt™ systems will need a UCB-C to

Thunderbolt™ Adapter.

Windows 8 and later

Mac OS X 10.10 and later

Max. Capacity

Unlimited

Number of drives

Up to 16

Drive Interface

SATA

Drive Form Factor

3.5" & 2.5"

Material

Brushed aluminum housing

Dimension

19.49” (L) x 24.02” (D) x 5.24” (H)

Weight

39.46 lbs.

Warranty

1 Years

Advanced RAID Features

Flash ROM for Upgradeable Firmware

Storage Health Inspector

Redundant RAID Configurations

Bootable RAID Array

EFI BIOS for Mac Platform

Multiple RAID Partitions supported

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Online Array Roaming

Online RAID Level Migration (ORLM)

Online Capacity Expansion (OCE)

RAID Initialization Background/Foreground/Quick

Global Hot Spare Disk support

Automatic and configurable RAID Rebuilding Priority

Disk Format compatible: 512, 512e, 4Kn

Larger than 2 TB Drive and RAID Array support

Spin down Massive Arrays of Idle Disks support

Native Command Queuing

Write Back and Write Through

Storage Monitoring and Management Suite

RAID Management Suites

Browser-Based management tool,

Enclosure Management via

WebGUI

Fan, Temperature, Status

LED Indicator and Button

HDD Power, Present, Active, Fail, Rebuilding, and Identify Enclosure

fan, temperature, and power status; Mute button

SMTP Email Alert Notification

Yes

Power Supply

500W Redundant PSU Low Noise

AC INPUT: 100-240V ~ 5A 50/60Hz

Internal Fan

Four 80x80x25mm Hot-Swappable Fans

Alarm Buzzer

Buzzer beeping when failed drive or array occurs

Operating Environment

Temperature

(operating) 5°C – 45°C

(non-operating) – 40°C – 65°C"

Relative Humidity

(operating) 8% – 90% RH (Non-condensing)

(non-operating) 5% – 95% RH (Non-condensing)

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Section 1: Hardware Installation

Hardware Overview

Panel Layout-Front View

LED Indicators

 Disk Present: Solid blue LED

 Active LED: Flashing blue LED

 Disk Status LED

o Solid red LED if disk failure

o Flashing red LED if identifying/rebuilding

 Fan LED: Red LED when internal fan blower fails

 Power LED: Solid blue LED when enclosure is powered on

 Temperature LED: Red LED when enclosure temperature is over 50˚C

 Mute Button: Mutes alarm when pressed

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Panel Layout-Rear View

System Requirements

 System with a USB-C port (Thunderbolt

TM

3)

 Mac OS X 10.10 and later

 Windows 8 and later

Enclosure Setup

1. Connect 1 Thunderbolt port from the RocketStor 6674T to the host system with the Thunderbolt

cable

2. Connect the RocketStor 6674T to both power receptacles

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3. With the power cord connected to the power source, turn on the RocketStor 6674T using the

power switch on (“I” position) on the rear panel

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Section 2: Setting Up Software for Windows Systems

Driver Installation

Drivers provide a way for your operating system to communicate with your new hardware. Updating to

the latest available driver ensures your product benefits from the most recent performance, stability,

and compatibility improvements. Drivers are updated regularly at www.highpoint-tech.com

1. Obtain the latest driver software for the RocketStor 6674T from our website:

http://www.highpoint-tech.com/USA_new/series-rs6674t-download.htm

2. Locate the downloaded folder and run setup.exe

3. Follow the on screen steps to install the driver

Checking Your Driver Version

1. Right click the Windows logo on the bottom left of the screen

2. Select Device Manager

3. Click on the Storage controllers tab

4. Right click on the RocketRAID 840A SATA Controller and select Properties

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5. Click the Properties tab and look at the Driver Version section to check

Updating the Drivers

1. Obtain the latest driver files for the RocketStor 6674T from http://www.highpoint-

tech.com/USA_new/series-rs6674t-download.htm

2. Right click the Windows logo on the bottom left of the screen

3. Select Device Manager

4. Click on the Storage controllers tab

5. Right click on the RocketRAID 840A SATA Controller and select Update Driver Software

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6. Click Browse my computer for driver software

7. Select the driver files you downloaded

8. Click Next

9. Restart the system

Uninstalling the Driver

1. Right click the Windows logo on the bottom left of the screen

2. Select Device Manager

3. Click on the Storage controllers tab

4. Right click on the RocketRAID 840A SATA Controller and select Uninstall

5. Restart the system

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Installing the HighPoint RocketStor Manager

The HighPoint RocketStor Manager (HRM) is the primary link between you and your RAID array. Using

the management utilities and menus offered by the HRM, you will be able to access, create, and

maintain your RAID arrays.

New features are continually added to the interface. The most updated version is at

http://www.highpoint-tech.com/USA_new/series-rs6674t-download.htm.

1. Download the HRM files from http://www.highpoint-tech.com/USA_new/series-rs6674t-

download.htm.

2. Locate the folder in which you downloaded the files to and run HighPoint RocketStor

Manager.exe

3. Follow the on screen steps to install the HRM software

4. Log into the HRM by double clicking the desktop icon (see below), or by typing

http://localhost:7402 in your preferred web browser’s address line (we recommend using the

latest browser version

How to Login to the HRM

You can reach the HRM log in page either by:

 Double clicking on the HighPoint RocketStor Manager icon created on your desktop

 Opening your preferred web browser and typing http://localhost:7404 in the address bar

Note: You can set the password under the Setting tab

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Remote Login

A user connected to a local network can remotely access the HRM using the IP address of the host

device.

To obtain your IP address

1. Open a command prompt window on the host computer

2. Type ipconfig

3. Look for the section that contains your network adapter information

4. Look at the IP address section

Note: Make sure the Restrict to localhost access is disabled in the HRM Setting tab

You can then remotely access the HRM using any other computer that is in your local network by

opening any web browser and typing http://{IP address of host compute}:7404 (default port is 7404)

Formatting the RAID Volumes

After creating a RAID array, your operating system will recognize that array as a logical disk. However,

the array will not be accessible until it is formatted by the operating system.

Format the volume when you have finished the following procedures

1. Set up the Enclosure

2. Set up the RAID Controller

3. Installed Drivers

4. Create an Array

For Windows users

1. Right click the Windows logo on the bottom left of the screen

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2. Select Disk Management

3. If you just created the array, a prompt will appear after clicking disk management asking you to

initialize the disk

a. MBR partition table is mainly for bootable drives and has a 2 TB limit. If your PC

motherboard uses legacy BIOS, you will most likely need to use MBR for bootable drives.

b. GPT partition table has no capacity limit, but cannot be bootable unless your PC

motherboard contains UEFI firmware

4. Once initialized, right click the unallocated disk space for your disk and select New Simple

Volume

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5. Follow the instructions on screen to receive a drive letter

6. Once finished, the drive will appear in your OS with the letter you assigned

17

Please note your disk may initially appear offline to the operating system and you may have to bring it

online

1. In Disk Management, right click the disk you wish to bring online

2. The disk status will change to Not Initialized, right click the disk again to initialize it

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Section 3: Setting Up Software for Mac Platforms

Driver installation

1. Obtain the latest driver software for the RocketStor 6674T from our website:

http://www.highpoint-tech.com/USA_new/series-rs6674t-download.htm

2. Mount and enter the downloaded folder

3. Run the HighPointRR.pkg package

4. Follow the on screen installation instructions

5. Restart your computer

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Checking Your Driver is Installed

1. Select the Apple logo in the top left part of the screen

2. Select About this Mac

3. Select System Report

4. Select the PCI tab on the left

5. Check that the RocketRAID 840 SATA Controller is present

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Installing the HighPoint RocketStor Manager

1. Download the HRM files from http://www.highpoint-tech.com/USA_new/series-rs6674t-

download.htm.

2. Mount and enter the downloaded folder

3. Run the HighPointRSWebGUI.pkg package

4. Follow the on screen installation instructions

5. Log into the HRM by double clicking the desktop icon (see below)

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