PREVOST H3-45 VIP Owner's manual

Owner’S

MANUAL

H3-45 VIP

COACH MANUFACTURER

OWNER’S MANUAL

PA1601 Rev.5

February 2017

PA1601

Featuring:

 PRIME (Power Recovery by Intelligent Management of Energy) and

Bitzer A/C Compressor

First edition: April 2013, starting from vehicle D-2364

REV

EFFECTIVE

DESCRIPTION

DATE

1

E-2602

Allison transmission 5th Generation, GHG14

August 2014

2

3

F-2929

G-3185

New Keyless Entry System

New Engine Brake

Feb. 2015

Dec 2015

4

5

H-3645

H-3735

New Prevost Slide-Out with Flush Floor

GHG17 Motor, Telematics device note added

Nov. 2016

Feb 2017

FOREWORD i

This PREVOST Private Coach Owner's Manual

has been prepared to thoroughly acquaint you,

the owner, with vehicle equipment and features

in order to fully appreciate and safely enjoy your

vehicle. Of course, you are anxious to drive your

new private coach and test its features, but first

please read this publication carefully to help

ensure enjoyable and trouble free operation.

This book should be kept inside the vehicle at all

times for convenient reference. It is also

suggested that it remains with the vehicle at the

time of resale. Please notify PREVOST CAR

INC. when the vehicle's ownership is transferred

so that our records can be kept up to date. Do

this by filling out the appropriate form at the end

of this manual.

The specifications, descriptions and figures

given are based on the latest information

available at printing time. And because at

PREVOST we are constantly striving to improve

our products, we reserve the right to make

changes at any time without notice and/or

obligation on our part.

Please note that this publication applies to

factory-prepared, conversion-ready luxury

private coaches, manufactured by PREVOST

CAR INC. It describes and explains the

equipment and options available for installation

in our factory. Therefore, there may be

equipment described herein that is not installed

on your vehicle. This publication also does not

cover equipment installed by your interior

designer or system manufacturer.

This manual, or portions thereof, cannot be

reproduced in any form whatsoever, in whole or

in part, without the written consent of PREVOST

CAR INC.

The following words are used to emphasize

particularly important information:

WARNING

Identifies instructions which, if not followed,

could result in serious personal injury or loss

of life.

CAUTION

Denotes instructions which, if not followed,

could cause serious damage to vehicle

components.

NOTE

Indicates supplementary information needed

to fully understand and complete an

instruction.

For your own safety and to ensure prolonged

service life of your private coach, heed our

cautions, warnings and notes. Ignoring them

could result in extensive damage and/or serious

personal injury.

Note: Illustrations in this manual are used for

reference only and may differ slightly from the

actual vehicle; however, key components

addressed in the manual are represented as

accurately as possible.

ii FOREWORD

CRITICAL EMISSION-RELATED MAINTENANCE

Source of parts and repair:

A repair shop or person of the owner’s choosing must maintain, replace, or repair emission control

devices and systems per manufacturer's recommendations.

Replacement of tires that are GHG certified:

The original equipment tires installed on this vehicle at the factory were certified to the U.S. EPA

Greenhouse Gas (GHG) and National Highway Traffic Safety Administration (NHTSA) Fuel

Efficiency regulations. Replacement of these tires should

be with

a tire of equal or lower rolling

resistance levels (TRRL or Crr). Please consult your tire supplier(s) for appropriate replacement tires.

Maintaining a GHG certified tire:

In order to maintain the certified rolling resistance of the tires which optimize fuel economy, the

maintenance procedures provide by the tire manufacturer must be followed.

EVENT DATA RECORDING DEVICES

This PREVOST vehicle is equipped with a device generally referred to as an "event data recorder" or

"EDR." Please note that while the term "event data recorder" is typically used throughout the motor

vehicle industry, not every EDR is the same; i.e., they do not all record the same data elements.

The EDR on this PREVOST vehicle records vehicle speed, engine RPM, time and date, plus a variety of

pedal and switch positions, both before and after an "event." Sudden vehicle deceleration or the

occurrence of certain other vehicle operational characteristics will define (trigger) an "event."

For any questions about this vehicle EDR device, contact a PREVOST Service Center or a regional

service manager.

FOREWORD iii

iii

TELEMATICS DEVICE

Your vehicle is equipped with one or more recording devices (“Telematics Device”), associated with

Prevost’s Connected Vehicle Services (the “Telematics Services”). These services, which are described

in greater detail at www.prevostcar.com (the “Website”), allow you to manage vehicle maintenance and

repair in a cost-effective manner by providing: proactive diagnostic and repair planning assistance with

detailed analysis of diagnostic trouble codes; streamlined service procedures with parts-on-hand

confirmation before a vehicle arrives for service; and live repair and customer communication. The

service eliminates or reduces diagnostics time, enhances repair efficiency, expedites decision process,

improves communications and maximizes uptime. To access the Telematics Services, you must enter

into a Telematics Subscription Agreement with Prevost, via the sales agreement pertaining to your

vehicle.

The Telematics Device collects stores and/or transmits information about your vehicle. Such information

may include direction and rate of speed, fuel consumption, engine performance, gearing, rpm, altitude,

geo-location (including a history of where the vehicle travels), safety information related to the use and

operation of the vehicle, vehicle performance, diagnostic data and error codes. The Telematics Device

has the capacity to store historical data about the use and performance of your vehicle. The Telematics

Device has the ability to transmit information to a central communications system. The information

contained in your Telematics Device may be periodically transmitted to or accessed by Prevost and

others authorized by Prevost, along with your vehicle’s VIN number or other identifying information.

Prevost does not collect any driver information. Prevost retains and uses this information to understand

the operational use of your vehicle, to remotely tune your vehicle, and to help facilitate maintenance and

vehicle improvements. To the extent allowed by law, Prevost reserves the right to access, use and control

this information.

Declining to enter into a Telematics Subscription Agreement with Prevost, or canceling a Telematics

Subscription Agreement, will not end the transmission of data from your Telematics Device or the

collection of information by Prevost. Prevost may access Telematics Data, to the extent it is available, and

use it in connection with providing services and vehicle improvements to you and your vehicle. Prevost

will regularly purge from its systems all data collected from your Telematics Device, at time intervals

determined by Prevost at its sole discretion.

TABLE OF CONTENTS iv

SECTION 1 SAFETY PRECAUTIONS .............................................................................................. 1-1

SECTION 2 VEHICLE EXTERIOR .................................................................................................... 2-1

SECTION 3 VEHICLE INTERIOR ..................................................................................................... 3-1

SECTION 4 CONTROLS AND INSTRUMENTS ............................................................................... 4-1

SECTION 5 OTHER FEATURES ...................................................................................................... 5-1

SECTION 6 STARTING AND STOPPING PROCEDURES .............................................................. 6-1

SECTION 7 SAFETY FEATURES AND EQUIPMENT ..................................................................... 7-1

SECTION 8 CARE AND MAINTENANCE ........................................................................................ 8-1

SECTION 9 TECHNICAL INFORMATION ........................................................................................ 9-1

ABBREVIATIONS

APPENDIX A – SERVICE LITERATURE

APPENDIX B – TROUBLESHOOTING MULTIPLEX

APPENDIX C – ALLISON DIAGNOSTIC TROUBLESHOOTING CODES

APPENDIX D – TPMS TROUBLESHOOTING GUIDE

SAFETY PRECAUTIONS 1-1

SECTION 1 SAFETY PRECAUTIONS

SAFE OPERATING PRACTICES ................................................................................................................ 2

DEFENSIVE DRIVING PRACTICES ............................................................................................................ 2

OTHER PRECAUTIONS .............................................................................................................................. 3

1-2 SAFETY PRECAUTIONS

SAFE OPERATING PRACTICES

To ensure safe and reliable operation, heed the

following safety precautions.

o Operation and maintenance of the vehicle

must be performed only by qualified

personnel.

o Before driving, conduct a walk around

inspection and check that all baggage

compartment doors and equipment access

doors are securely shut.

o Make sure good visibility is maintained at all

times. Keep windshields clean and free of

obstructions.

o Adjust the driver's seat so that all controls

can be reached easily.

o Always wear your safety belt when driving.

o Check the instrument panel frequently. Do

not operate the vehicle when dials or

indicators do not indicate normal operating

conditions.

o Always pay attention to pedestrians passing

in front and behind the vehicle. Always yield

to pedestrians at pedestrian walkways.

o Do not drive over obstacles on the road.

Empty boxes, piles of leaves, and snowdrifts

could conceal hidden dangers that could

damage the vehicle suspension and

underbody.

o When turning or changing lanes, signal your

intention well in advance.

o When approaching to make a right turn,

reduce the space between the vehicle and

the curb to make sure another vehicle

cannot pass on the right. Since the vehicle

makes wide turns, allow enough space to

make safe turns.

o Switch from high beams to low beams when

meeting or following other vehicles within

500 feet (150 meters).

o Never leave the vehicle unattended with the

engine running or with the key in the ignition.

Turn off the engine, remove keys and apply

the parking brake before leaving the vehicle.

o Shut-off the engine before refueling, adding

oil, performing maintenance or servicing

tasks, unless stated otherwise.

o Fuel is highly flammable and explosive. Do

not smoke when refueling. Keep away from

open flames or sparks.

o Do not run the engine or HVAC system with

access doors left open. Close compartment

doors before operating any equipment.

o Do not remove the surge tank filler cap or

the cooling system pressure cap when the

engine is hot. Let the engine cool down

before removing filler caps.

o Do not attempt to push or pull-start the

vehicle.

o The service life of the vehicle depends on

the kind of maintenance it receives. Always

record any problems and report them

immediately to maintenance personnel. After

each trip, perform a system diagnostic to

check if error codes and anomalies were

recorded in the vehicle electronic modules.

DEFENSIVE DRIVING PRACTICES

o For city driving, allow a four to six second

travel interval between your vehicle and the

vehicle ahead. Increase this travel interval

to six to eight seconds for highway driving.

Increase time interval for driving at night or

in foul weather.

o Be prepared to stop when approaching an

intersection. The stopping distance of the

vehicle increases with the weight and speed.

o Establish eye-to-eye contact with other

drivers and with pedestrians. Use, high

beam and low beam headlights, turn signals

and horn as needed.

o On highway, don't stare at the road ahead.

Keep your eyes moving. Check mirrors and

dashboard instruments frequently.

o To keep the vehicle from drifting across

lanes during highway driving, always look

over the horizon on the road ahead.

o Adjust your speed to road conditions, traffic

and visibility. Never exceed the posted

speed limits.

o If another vehicle is following close behind,

reduce your speed to let the vehicle pass.

For additional information about safe operation

and defensive driving practices, contact the local

department of motor vehicles authority.

1-3 SAFETY PRECAUTIONS

OTHER PRECAUTIONS

WARNING

Prior to working on a system inside vehicle,

make sure to cut electrical power and air

supply. A component could be supplied with

electricity even if the ignition switch is set to

the OFF position and/or a component could

be pressurized even if air tanks are emptied.

Always refer to the appropriate wiring and

pneumatic diagrams prior to working on

electrical and/or pneumatic systems.

WARNING

CALIFORNIA PROPOSITION 65:

Diesel engine exhaust and some of

its

constituents are known to the State of

California to cause cancer, birth defects and

other reproductive harm.

Battery posts, terminals and other related

accessories contain lead and lead

compounds, chemical known to the State of

California to cause cancer and other

reproductive harm.

Batteries also contain other chemicals known

to the State of California to cause cancer.

Wash hands after handling.

NOTE

When the ignition switch is set to the OFF

position, the electrical components are not

energized except for the CECM (Chasis

Electronic Control Module), the battery

equalizer, the preheater system and some

electronic modules; which are energized during

15 minutes after the ignition has been set to

the OFF position. Prior to working on one of

these electrical components, set the battery

master switch in the main power compartment

to the OFF position. If the vehicle will not be

operated for a long period (more than 2

weeks), it is recommended, in order to prevent

the batteries from discharging, to trip the main

circuit breakers located in the main power

compartment to stop the small current drawn

by the radio preset station memory, the CECM

memory and the instrument cluster clock. Note

that the radio station presets will be erased,

same thing for the diagnostic codes history and

the instrument cluster clock will have to be

reset.

CAUTION

Prior to arc welding on the vehicle, refer to

section 00-GENERAL of your maintenance

manual. Precautions have to be taken to

avoid costly damage to the electronic

components.

VEHICLE EXTERIOR 2-1

SECTION 2 VEHICLE EXTERIOR

EXTERIOR VIEW ...................................................................................................................................................... 2

ENGINE COMPARTMENT CURBSIDE DOOR .................................................................................................... 3

ENGINE COMPARTMENT DOOR ......................................................................................................................... 3

DPF ACCESS DOOR .................................................................................................................................................. 4

MAIN POWER COMPARTMENT (BATTERY) .................................................................................................... 4

ENGINE RADIATOR DOOR .................................................................................................................................... 5

SCR CATALYTIC CONVERTER ACCESS HATCH ............................................................................................ 5

CONDENSER COMPARTMENT (WITH OPTIONAL CENTRAL A/C SYSTEM) .......................................... 5

EVAPORATOR COMPARTMENT (WITH OPTIONAL CENTRAL A/C SYSTEM) ....................................... 6

FRONT ELECTRICAL AND SERVICE COMPARTMENT................................................................................. 7

RECLINING BUMPER COMPARTMENT............................................................................................................. 7

BAGGAGE COMPARTMENTS ............................................................................................................................... 7

FUEL AND DIESEL EXHAUST FLUID (DEF) FILLER NECK ACCESS DOOR ............................................. 8

ENTRANCE DOOR .................................................................................................................................................. 8

INSIDE OPERATION ............................................................................................................................................... 8

OUTSIDE OPERATION ........................................................................................................................................... 9

KEYLESS ENTRY SYSTEM ................................................................................................................................... 9

EXTERIOR REAR VIEW MIRRORS ...................................................................................................................... 9

ELECTRICALLY ADJUSTED MIRROR ................................................................................................................ 9

RETRACTABLE BACK-UP CAMERA ................................................................................................................. 10

120 VOLTS CONNECTOR ...................................................................................................................................... 10

TRAILER HITCH ....................................................................................................................................................... 10

2-2 VEHICLE EXTERIOR

EXTERIOR VIEW

H3-45 VIP EXTERIOR VIEW 18688

1. Engine air intake

2. Engine R.H. side access door

3. Main power compartment

4. Baggage compartment

5. Fuel filler neck access door

6. A/C condenser compartment or baggage

compartment

7. Entrance door

8. Retractable back up camera (optional)

9. Diesel Particulate Filter (DPF) access door

10. Engine compartment rear door

11. Rear-view mirror

12. Reclining bumper compartment

13. Front electrical and service compartment

14. Driver’s power window

15. Heating, ventilating and air conditioning

compartment (HVAC) or baggage

compartment

16. Fuel filler neck and diesel exhaust fluid

(DEF) filler neck access door

17. Auxiliary axle

18. Engine radiator door

19. SCR catalytic converter access door

VEHICLE EXTERIOR 2-3

ENGINE COMPARTMENT CURBSIDE

DOOR

Lock this door using the

exterior compartment key.

Lift up protector cover to

gain access to the lock.

Pull up the door handle to

release the latch and then

pull the door open.

The curbside door has a safety catch on top to

prevent it from closing inadvertently. Release the

safety catch before closing the door.

DOOR HANDLE 18184

The engine compartment curbside door provides

access to the following (if equipped)

 Engine compartment rear door release lever

 Fuel Pro 382 filtration system (optional)

 Primary and secondary air system fill valve

 Booster block terminals

 Wet air tank drain valve

 Engine air filter

 Engine block heater connector

 Power steering fluid reservoir

 Battery charger 110-120 volts connector

WARNING

Unless otherwise stated, do not run the engine

when the engine compartment curbside door

is open.

ENGINE COMPARTMENT DOOR

To open engine

compartment door, first

open engine compartment

curbside door. Lift the

latch release lever, place

hand on the upper right of

the rear door and pull

rearward.

Then, using both hands, lift the door up. Always

engage the safety catch when the engine

compartment rear door is open. Release the

catch before closing the door.

The lighting in the engine compartment turns on

automatically when that door is open if the

engine compartment light switch is set to ON

and the ignition key is set to ON or ACC. Use

this switch to turn off the light if it is not required

when the door is open for an extended period.

When open or not closed properly, an

annunciator pictogram will appear on the

instrument cluster DID. To close the door, lift it

slightly and release the safety catch.

OPENING THE ENGINE COMPARTMENT DOOR 18331

The engine compartment rear door provides

access to the following:

 Engine

 Alternators

 Compressors

 Belt tensioner control valve (see Care and

Maintenance chapter)

 Starter selector switch (see Starting and

Stopping Procedures chapter)

 Engine cooling fluid surge tank and filler cap

2-4 VEHICLE EXTERIOR

 Engine air filter restriction indicator

 Engine oil dipstick

 Engine oil filler cap

 Allison transmission oil dipstick & filler tube

WARNING

Pressurized cylinders assist the engine

compartment door opening. To avoid injury,

stand clear when opening the engine

compartment rear door.

WARNING

Unless otherwise stated, avoid running the

engine when the engine compartment door is

open.

DPF ACCESS DOOR

The engine door must be

open before opening the

diesel particulate filter

access door. To open the

DPF access door, press

the latch release lever.

Using both hands, push

the door up until it locks in

place.

To close the door, press the latch release lever

again and lower the door, holding it with both

hands.

WARNING

Proceed with extreme care when opening the

DPF access door. Hold the door with both

hands and never place your fingers behind the

door panel.

DIESEL PARTICULATE FILTER ACCESS DOOR

MAIN POWER COMPARTMENT

(BATTERY)

To unlock the main power

compartment door, use

the exterior compartment

door key. The door will

pop open.

The lighting in the compartment turns on

automatically when the door is open if the ignition

key is set to ON or ACC. When the main power

compartment door is open, an annunciator

pictogram appears on the instrument cluster

DID.

The main power compartment provides access

to the following:

 (4x) 12-volt batteries

 12-volt and 24-volt electrical systems main

circuit breakers for

 Battery charger (optional)

 Vanner battery equalizer

 Battery master switch

 Transmission Electronic Control Unit (TECU)

 Multiplex modules: I/O-A, I/O-B

 Rear fuse box (VECR) & spare fuses

 Relays and diodes

 Electronic ground stud

PARTIAL VIEW OF MAIN POWER COMPARTMENT

VEHICLE EXTERIOR 2-5

MAIN CIRCUIT BREAKERS 12-VOLT & 24-VOLT 06605A

ENGINE RADIATOR DOOR

Open the engine radiator door by pushing on the

release latch located on the left side, behind the

louvers.

RADIATOR DOOR RELEASE LATCH LOCATION 18529

SCR CATALYTIC CONVERTER

ACCESS HATCH

To gain access to the SCR catalytic converter:

1. Open the radiator door first;

2. Pull the catch connecting rod to unlock the

access hatch;

3. Lift the hatch open;

4. Hold the door open by inserting the support

rod free end into the receptacle located on

the left side of the door.

WARNING

After inserting the support rod into the

receptacle, make sure that the rod supports

the door securely from falling down on to your

head or body.

WARNING

External and internal temperatures remain hot

long after engine has been shutdown. Allow

the aftertreatment device and DPF to cool

before handling. Wear protective clothing and

glove while servicing.

ACCESSING THE SCR CATALYTIC CONVERTER 04035

CONDENSER COMPARTMENT (with

optional central A/C system)

To open the condenser compartment door:

1. Open the fuel filler door first;

2. Move the latch bolt pin to the right as shown

(step 1 on image);

3. Rotate the latch handle as shown (step 2);

4. Open the door on the right side when facing

the door.

2-6 VEHICLE EXTERIOR

A/C CONDENSER COMPARTMENT DOOR OPENING

CONDENSER COMPARTMENT (WITH CENTRAL A/C

SYSTEM, DEF TANK NOT SHOWN) 22362

EVAPORATOR COMPARTMENT (with

optional central A/C system)

Find the evaporator compartment door release

latch on the left wall of the adjacent baggage

compartment. Pull the release latch then pull the

evaporator compartment door open.

The evaporator compartment contains relays,

diodes and an I/O-B multiplex module mounted

on a panel located on the R.H. side wall when

facing the compartment.

EVAPORATOR COMPARTMENT ACCESS 18306

EVAPORATOR COMPARTMENT (WITH CENTRAL A/C

SYSTEM ONLY) 22365

HVAC COMPONENTS PANEL 06596B

NOTE

It is important to keep the evaporator

compartment door closed while checking the

HVAC system to prevent faulty readings.

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PREVOST H3-45 VIP Owner's manual

PREVOST H3-45 VIP Owner's manual

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