Xerox ColorQube 9201/9202/9203 Administration Guide

Version 1.0

October 2009

Xerox ColorQube™ 9201/9202/9203

System Administrator Guide

the US and/or other countries.

Product names and trademarks of other companies are hereby acknowledged.

Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in

subsequent editions.

Document Version: 1.1 (10/09).

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System Administrator Guide

3

Table of Contents

1Introduction

Xerox ColorQube™ Series. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Related Information Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

2 Device Connection and Quick Setup

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Inserting the SIM Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Device Control Panel Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Initial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Install Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

The Welcome Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Ethernet Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Enable TCP/IP and HTTP at the Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

System Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

How to Verify the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Set a Description for the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

To Enable Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

To Install Print Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Configure Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3 General Setup

Administrator Tools Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

New Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Configure Print Protocols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Cloning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Entry Screen Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Job Deletion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Internationalization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Sleep Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Extensible Services Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

SMart eSolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Energy Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Network Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Alert Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Billing Information and Usage Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Banner Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Table of Contents

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4

Saving and Reprinting Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Online / Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Auxiliary (Foreign Device) Interface Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

SNMP (Simple Network Management Protocol) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Software Upgrade via Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

4Internet Services

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

General Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Ethernet Configuration using Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Other features and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

5 Network Installation

TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Configure Static Addressing using the Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Configure Dynamic Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

IPv4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

SSDP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Microsoft Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

AppleTalk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Configure TCP/IP and SLP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Apple Talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

NetWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

AS400 Raw TCP/IP Printing to Port 9100 (CRTDEVPRT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

6 Print Drivers

Windows 2000/2003 Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Xerox Printer Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Windows 2000 Professional. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Xerox Printer Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Xerox Printer Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Xerox Printer Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Apple Macintosh 10.X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

7 Authentication

Tab l e o f C on te nt s

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Authentication Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Authentication Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Authentication Configuration (Network Authentication) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Xerox Secure Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

8Security

Security @ Xerox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

User Data Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

User Information Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

IP Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Audit Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Machine Digital Certificate Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

IP Sec. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Trusted Certificate Authorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

To Access the Trusted Certificated Authorities Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

802.1X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

System Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

On Demand Overwrite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Immediate Image Overwrite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

PostScript (R) Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

9 Workflow Scanning

Workflow Scanning User Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Information Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Configure General Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Configure a File Repository. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Configuring Validation Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Scanning Web Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Configuring the Default Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Update List of Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Custom File Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Set up Remote Template Pool Repository . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

10 Scan to Home

Information Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Enable and Configure Scan to Home. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

11 Scan to Mailbox

Information Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Enable Scan to Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Create a New Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Personalize Settings or Modify Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

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Configure Scan to Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

12 E-mail

E-mail Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

E-mail Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Configuring Public and Internal Address Books (LDAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

LDAP Addressing - Internal Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Public Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

13 Internet Fax

Using Mixed Size Originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Internet Fax Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Internet Fax Authentication and Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Information Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Enable Internet Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

14 Embedded Fax

Information Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Setting Fax Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

15 Server Fax

Server Fax Authentication and Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Configure a Server Fax Repository . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

16 LAN Fax

Information Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Enable LAN Fax (Windows Print Driver) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Using LAN Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

17 Reprint Saved Jobs

Information Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Enable Reprint Saved Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Back-up Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Restore Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Manage Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Saving a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

18 Custom Services

Validation Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

19 Extensible Services Setup

Information Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

20 WSD (Web Services for Devices)

Enable WSD (Web Services for Devices). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

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21 Xerox Standard Accounting

Information Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Enable Xerox Standard Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

To Create a General Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

22 Network Accounting

Information Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Enable and Configure Network Accounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

23 Xerox Secure Access

Secure Access and Accounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

24 Software Upgrade

When Should I Upgrade the Software? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

How Do I Upgrade the Software?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

To Upgrade Using the Internet Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

25 Troubleshooting

Troubleshooting: Workflow Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Troubleshooting: E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Troubleshooting: Internet Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Troubleshooting: Server Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Troubleshooting: Embedded Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Troubleshooting: Network Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Font Management Utility and Unicode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

Index

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Introduction

This guide has been created for System Administrators who need to install, set up and manage printers

and other services on their network.

To use the procedures in this Guide effectively, System Administrators must have previous experience

working in a network environment and must possess Supervisor, Administrator, Account Operator, or

equivalent rights to the network. They must also have prior knowledge of how to create and manage

network user accounts.

Introduction

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Xerox ColorQube™ Series

These models have copying, printing, scanning and faxing capabilities. The devices supports scanning

too and has the capability of storing print, copy and scan files on the device. It copies and prints at

38/45/50 pages per minute depending on the model.

A Document Feeder, Bypass Tray and Paper Trays 1, 2 and 3 are supplied as standard.

* USB Thumb Drive is standard on the ColorQube series, and is only used for service engineering.

Related Information Sources

Information available for this product series consists of:

•The System Administrator Guide (this guide)

•The Quick Use Guide

•The Interactive User Guide

•The Advanced User Guide

•The Xerox website www.xerox.com

ColorQube™

9201

ColorQube™

9202

ColorQube™

9203

Digital Copying Standard Standard Standard

Network Printing Standard Standard Standard

Scanning Standard Standard Standard

E-mail Standard Standard Standard

Fax Option Option Option

Paper Tray 1, 2 & 3 Standard Standard Standard

High Capacity Feeder Option Option Option

Offset Catch Tray Option Option Option

80 GB Hard Drive - Standard Standard

USB Thumb Drive * Standard Standard Standard

Low Capacity Stapler Stacker (LCSS) Option Option Option

High Volume Finisher (HVF) Option Option Option

HVF with Booklet Maker / Post

Processor & Trifolder

Option Option Option

Foreign Device Interface Option Option Option

Introduction

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Customer Support

If you need assistance during or after product installation, please visit the Xerox website for online

solutions and support:

http://www.xerox.com

Introduction

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2

Device Connection and Quick

Setup

This chapter describes how to connect your device to a network and configure Ethernet settings.

Device Connection and Quick Setup

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Front View

Power On/Off Switch

Device Connection and Quick Setup

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Rear View

Inserting the SIM Card

Connection Panel

Power Cable

Inserting the SIM Card

Connection Panel

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Device Control Panel Overview

Initial Connection

Follow these steps to physically connect your device to the network.

1. Connect the Power Cable

Ensure the device is connected to a suitable power supply and that the power cord is fully plugged

in to the electrical outlet.

2. Connect the Ethernet Cable

Connect a 10/100/1000 BaseT Ethernet cable to the Ethernet port at the rear of the device and

the other end of the cable to your network port.

3. Insert the SIM Card

Insert the SIM Card before powering On the device, the SIM slot is located at the rear of the

device.

4. Power On the Device

The Power On button is located at the left-side of the device.

Install Wizard

If this is the first time the device has been powered on, the Install Wizard will run. If this screen does

not appear, proceed to Network Connectivity in this chapter.

The install wizard will prompt you with questions to help with the configuring of your device.

Before the Install Wizard

1. At the device, before the Install Wizard begin, the Installed Optional Hardware screen displays,

touch the [Next] button.

2. The Machine Location screen displays, select one of the following location and to allow the ink

sticks to heat before the machine can be used:

Services

Home

Job Status

Machine Status

Display and Touch

Screen

Log In/Out Help

CancelNumeric

Keypad

StopStart Power

Clear AllInterrupt

Printing

Language

Services

Dial Pause

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• Distribution Centre - this option leaves the ink sticks cold. The device will power down when

the [Next] button is touched.

• Ready to Ship - this option allows the device to power down when the [Next] button is

touched, and when next powered on the ink sticks will be heated and the Installation Wizard

will begin again.

• Customer Site - this option begins heating the ink sticks and continues with the Install

Wizard when the [Next] button is touched.

Note: To prevent internal ink spillage, once the ink is heated, do not move the machine for 30

minutes from power down.

3. Touch the [Next] button, the device will power up and launch.

4. The Languages screen displays, select the required language, and touch the [OK] button.

5. A profile selection screen displays, select one of the following:

• Trained Xerox Installer

• Customer

If the network cable is not connected, the Network Connection Not Detected screen displays

6. In the Passcode Required screen, enter the 4 digit Passcode you received with the device in the

[Enter PagePack Passcode] field using the numerical keypad.

7. A Billing Plan is currently set to default plan for you device, to keep this plan, in the Billing Plan

screen touch the [Next] button.

If you have been provided with an alternative Billing Plan Passcode, touch the [I Have a

Passcode].

8. The Install Wizard Welcome screen displays.

Install Wizard

1. At the Welcome screen, touch the [Next] button.

2. The Tools Access screen displays, to proceed:

a. Select one of the following access rights for the device configuration tools:

• Locked Restricted Access - this option requires a login to access configuration tools.

• Unlocked Open Access - this option allows all users to access the device configuration

tools.

Note: Access rights can be modified using the Internet Services, for more information, refer to

Password Settings on page 145.

b. Touch the [Next] button.

3. The Paper Size Preference screen will display, to proceed:

a. Select one of the following paper size format that most frequently will be used on this device:

• Inches

• Metric

b. Touch the [Next] button.

4. The GMT Offset screen displays, using the left and right arrow button set the Greenwich

Meantime Offset according to the country you are in. Touch the [Next] button.

5. The Date screen displays:

a. For Format select one of the following date format:

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• MM/DD/YYYY

• DD/MM/YYYY

• YYYY/MM/DD

b. Set the date by touching the left and right arrow buttons. Touch the [Next] button.

6. The Time screen displays:

a. Set the time by touching the left and right arrow buttons.

b. Touch the [Display 24-Hour Clock] box to display 24-Hour format.

c. Touch the [Next] button.

7. The Quick Setup Home screen displays, this will display the Features and its Status, touch the

[Next] button

8. The Device Setup Complete screen will display with the message ‘Your Xerox machine is now:

Ready to Copy’. Touch the [Finished] button. The device will save the settings and reboot. If

enabled a configuration report will print.

The Welcome Page

A Welcome Page is enabled as the opening page of the device's Internet Services web pages. You can

click [Configure Device] on this Welcome Page, or click the Configuration Overview link on the

Properties tab, to go directly to the Install Wizards for configuring protocols and optional services.

A [I Have a Cloning File...] button on the Welcome Page lets you copy configuration settings from a

compatible Xerox system and apply them to this system.

To stop displaying the Welcome Page, check the [Don’t Show Welcome Page Again] checkbox.

To access the Welcome Page or Properties tab of Internet Services, TCP/IP and HTTP must be enabled

on the device as described in the Introduction on page 1 of this guide.

Administrator Access for the Tools Menu

The <Log In/Out> button provides access to the Administrator Tools area. Administrator access is

required to change settings such as network information on the device.

1. Press the <Log In/Out> button on the Control Panel.

2. Enter the Administrator’s User Name [admin], touch [Next], enter the Password [1111], then

touch [Enter].

3. Press the <Machine Status> button.

4. Touch the [Tools] tab.

Print a Configuration Report to Verify Current Device Settings

A Configuration Report will automatically print when the device is powered off, then on, during Power

Cable and Ethernet Cable installation. If necessary, perform the following steps:

1. Press the <Machine Status> button on the device.

2. Touch the [Machine Information] tab.

3. Touch [Information Pages].

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4. Touch [Configuration Report].

5. Touch [Print], then touch [Close].

If you want to disable automatic printing of a Configuration Report at Startup, refer to To Prevent the

Configuration Report to Print at Power On on page 20.

Ethernet Configuration

Ethernet Port

The Ethernet Interface is set to auto detect the speed of your network. The device supports the

following selectable speeds:

•Auto

• 10Mbps Half-Duplex

• 10Mbps Full-Duplex

•100 Mbps Half-Duplex

• 100 Mbps Full-Duplex

• 1 Gbps Half-Duplex.

• 1 Gbps Full-Duplex

Note: If your network has hubs that have Auto-Sensing enabled and the device Ethernet speed is

set to Auto, it is possible that the hub will not arbitrate to the correct speed.

Setting the Ethernet Speed at the Device

1. Press the <Log In/Out> button to enter the Tools pathway.

2. Enter the Administrator’s User Name [admin], touch [Next], enter the Password [1111], then

touch [Enter].

3. Press the <Machine Status> button.

4. Touch [Tools].

5. Touch [Network Settings].

6. Touch [Advanced], if a warning message appears, touch [Continue].

7. Touch [Ethernet Physical Media].

8. Select the required Ethernet Physical Media speed to match the speed set on your hub or switch.

9. Touch [Save], touch [Close].

10. Press the <Log In/Out> button.

11. Touch [Logout] to exit the Tools Pathway.

Enable TCP/IP and HTTP at the Device

Look at the Configuration Report, verify whether the addressing shown under TCP/IP Settings will

enable this device to communicate over your network. Also, verify that HTTP is enabled under HTTP

Device Connection and Quick Setup

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Settings, to enable use of the device's web user interface for network and options configuration. If

necessary, reset TCP/IP addressing (including DHCP and DNS settings) and enable HTTP as follows:

1. At the device and press the <Log In/Out> button to enter the Tools pathway.

2. Enter the Administrator’s User Name [admin], touch [Next], enter the Password [1111], then

touch [Enter].

Tip: This password can be changed by following the steps provided in the Administrator Tools

topic in the General Setup section of this guide.

3. Press the <Machine Status> button, and then the [Tools] tab.

4. Wait for the screen to refresh, touch [Network Settings], touch [Advanced], if a warning message

appears, touch [Continue].

5. Touch the [HTTP Settings] button, touch [Enable], touch [Save], then touch [Close] to return to

the Network Setting screen.

6. Touch [TCP/IP Settings].

7. Configure TCP/IP settings, including DHCP (Dynamic Addressing) and DNS, touch [Save], touch

the [Close] button to return to the Network Setting screen.

Note: This device supports IPv6 addressing, with an automatically-built Link Local Address for

broadcasting to routers that can supply the network-layer configuration parameters. See

Configure Network connectivity Protocols with Internet Services on page 16.

Quick Setup

When your device is configured with an IP address and HTTP is enabled, you can configure network

information from your web browser via Internet Services. Enter the IP address of the device in your web

browser to access Internet Services.

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