modem b-box 2
OR
LAN
Power
DSL
USB
WAN
WPS
On/O
WI-FI
Internet
LAN
USB1
IR
ETHERNET
VIDEO OUT
AUDIO OUT
SCART
REBOOT
12V DC
20W
OPTICAL
AUDIO
L
R
USB2
LAN 1
TV
>
>
HD
REC
RADIO
F
1 1
Zoo
m
Installation drawing
for HD decoder
This box contains:
If all the items below are not in your box or if you need additional equipment
during the installation (wiring, etc.), contact a Proximus point of sales.
The device model may dier from the illustrations.
OR
HD
BACK
MENU
OK
front of the
decoder
1 Install your decoder
2 installation possibilities depending on the type of decoder
a
On the modem, plug in the gray Ethernet cable and connect it to the decoder.
b
Plug the decoder’s power cord into the mains socket. Check that the switch is in the "I"
position and that the decoder’s button is lit.
c
The DSL indicator on the modem should be lit. Check if the
LAN
indicator on the b-box 3
modem or the an d/or indicators on the b-box 2 modem turn blue.
d
Connect the decoder to the HD TV using the HDMI cable.
e
Switch on your TV set. The start screen automatically appears. If not, select the good
external source of your TV which the decoder is connected with the remote control of
your TV (AV1, HDMI1, EXT1, etc.).
modem b-box 3
LAN
Power
DSL
USB
WAN
WPS
On/O
WI-FI
Internet
LAN
USB1
IR
ETHERNET
VIDEO OUT
AUDIO OUT
SCART
REBOOT
12V DC
20W
OPTICAL
AUDIO
L
R
USB2
LAN 1
8
N
TV
>
>
HD
REC
RADIO
7
Zoo
m
power cord
HD decoder
HD decoder
Ethernet cable
front of the
decoder
front of the
modem
front of the modem
HDMI cable
To ensure the Proximus TV works properly, you must first install the modem
(see modem installation guide) and then the decoder.
If the decoder replaces another decoder, you must first deactivate your current decoder. This way you can make the most of the services provided by your new device and you can also watch and record
simultaneously. Call 0800 99 696 free of charge and follow the instructions. Make sure you have a recent Proximus bill at hand (you will need your customer number and your fixed line number).
More detailed information can be found at www.proximus.be/helptv
a
Ethernet cable
b
b
c
d
1 Ethernet cable
(to connect the decoder
to the modem)
1 HDMI cable
(to connect the decoder
to the HD TV set)
1 HD decoder 1 remote control
with batteries
1 electric power cord
(to connect the decoder
to the socket)
Always use a HDMI cable for optimal
image quality. If you do not have an
HDMI port on your TV, use a scart cable
(available at our Proximus point of sale).
HD TV
e
a
b
mains socket
b
b
d
a
c
c
Then fill out your details in the various configuration screens. Use the
buttons to move around and confirm with the button.
The line number, this is your telephone number or identification number as
detailed in the letter confirming the activation of Proximus TV.
The default parental PIN code is 1234, unless you have already changed it.
Have you entered a wrong number? Use the buttons to move around and
then enter the correct code.
Natural resources were used to manufacture this equipment. The equipment may nevertheless contain substances that can be harmful to your health and the environment. Therefore, when the time comes, please dispose of it responsibly, via a recovery and recycling system. This will ensure that
most of the components of your disused products will be reused or recycled in an eco-friendly way. The crossed-out dustbin symbol on these products urges you to dispose of them in this manner. For more information, please contact your local or regional waste disposal authorities. Responsible
Publisher: Ariane Marchant, Belgacom SA under public law, Bd du Roi Albert II, B-1030 Brussels (trade name Proximus) - BE 0202.239.951 - 28276 - 11/2014.
If the decoder does not react, restart it by turning
the decoder switch or by unplugging the
power cord.
Restarting the decoder after installation
When the decoder has restarted, you will be able to
watch the channels and browse the menus after
approximately 2 minutes, depending on the type of
decoder.
2-5 mi n
The Proximus TV screen does not appear?
Use the button to select an external source
for your TV set which connects to your Proximus
TV decoder. You can also do this using the AV, Aux,
EXT, or HDMI button on your TV remote control.
You have now configured your Proximus TV!
a
Remove the protective film from the remote
control batteries.
b
Familiarize yourself with the remote control's buttons
while the software is downloading (see the summary
in the “Remote control basic functions” section) or read
the Proximus TV pocket guide available in this box.
2 Configure Proximus TV
Replace the batteries when
their charge level indicator
comes on.
Max.
10 min
3 Basic functions
of the remote control
Basic principles
1. Switch your TV set on/o. This is only possible if your remote control is configured to control
the TV set and the decoder.
2. Switch your Proximus TV decoder on/o.
3. Browse the menus (left/right/up/down): your choice will be highlighted. Sometimes, there are
more headings than can be displayed on the screen. To access them, use these same buttons.
4. Confirm your selection.
5. Changing channels/swiftly browsing the menus (page by page).
6. Return to the previous action.
For a detailed explanation of how to use of the remote control, read the Proximus TV pocket guide
available in this box.
4 Tips
• No wiring between the modem and the decoder?
Use an ethernet adapter (PLC) via the mains network or the
Wi-Fi Bridge for a wireless solution. These devices are available at
all Proximus outlets. You can also order them by calling freephone
number 0800 33 800 or on our website www.proximus.be/tv
• If you want to connect an additional TV, you must also connect an additional
decoder. Go to www.proximus.be/tvavailability to check if this is possible at your
address. Connecting an additional decoder will aect both viewing and recording,
whether in HD quality or not. You can change the order in which the HD is tuned to
your decoders by deactivating and then reactivating them in the desired order. For
deactivation, call 0800 99 696. You can subsequently reactivate the decoders
yourself (see point 2
c
). First activate the decoder on which you want HD.
• Do you want to hide your decoder in a closed cupboard? Infrared Extenders are
now on the market. Place the receiver opposite the remote control. The emitter is
placed in the cupboard and is connected to the decoder. Communication can then be
established, even if the cupboard door is closed. Various models are available. You
can purchase the device in an electronics store.
• Do you want to connect a video recorder or DVD reader?
Go to our website: www.proximus.be/helptv
Link Quality Access Point Wireless Power WPS
Wi-Fi
Bridge
PLC
5 Technical support
• Go to the website www.proximus.be/helptv
• Prior to calling our technical department, restart your TV equipment in the following order:
first the modem, then the adapter (if available), and finally, the decoder. You can contact our
technical support free of charge from Mondays to Fridays from 07:00 to 22:00 and during
weekends from 08:00 to 22:00 on 0800 33 800.
• Ideally please call us from the place where you are experiencing the problem so that we can
resolve it together. Better still, call from your mobile phone so that we can test your fixed line
straight away, so you don't need to call back.
• Make sure you have your last bill at hand - you will need your line number(s) ("subscriptions"
heading). New customers will find this information in their confirmation letter.
Proximus
1 2
4
3
5
6
Proximus
/