Samsung DM65E-BC User manual

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User Manual
The colour and the appearance may differ depending on the product, and

the performance.
Recommended hours of use per day of this product is under 24 hours.


DM65E-BC
Table of contents
Before Using the Product
Copyright 7
Safety Precautions 8


Storage 9
Electricity and Safety 9
Installation 10
Operation 12
Preparations
Checking the Components 15
Components 15
Parts 17
Control Panel 17
 
Tray 20
Installing the Tray 21
Using the touch function 22
Plug In Module (Sold separately) 23
Anti-theft Lock 23
Remote Control 24
Before Installing the Product
(Installation Guide) 26
Ventilation 26
Installing the Wall Mount 27
 
 
 
Remote Control (RS232C) 29
 
Connection 32
Control Codes 33
Using a touchscreen monitor
Touchscreen monitor 42
 
Requirements 43
Connecting the touchscreen monitor 44
Connecting to a PC 44
 
Configuring the touchscreen monitor
settings 46
 
 
Controlling the screen 49
Touchscreen gestures 49
Notes 50
Connecting and Using

Before Connecting 52
Pre-connection Checkpoints 52
Connecting to a PC 52

(Analogue type) 52
 
 
 
Connecting to a Video Device 55
 
 
Connecting to an Audio System 56
Connecting the LAN Cable 57
Changing the Input source 58
Source 
Using MDC
MDC Programme Installation/Uninstallation 59
Installation 59
Uninstallation 59
Connecting to MDC 60

communications standards) 60
 
2
Table of contents
Home feature
Player 63

 
N Channel 
Local Channel 
P Content 
N File 
My Templates 
Player page 69
Player page Settings menu 70
 
Player 74
 
Schedule 81
Schedule 
Template 83
Clone Product 86
ID Settings 87
D ID 
PC Connection C 
D ID Auto Set 
Video Wall 88
Apply to 
Video all 
Network Status 90
Picture Mode 91
On/Off Timer 92
On Timer 92
Off Timer 93
Holiday Management 93
Ticker 94
More settings 94
URL Launcher 95

Picture Mode 96
Backlight / Contrast / Brightness /
Sharpness / Colour / Tint (G/R)
97
Colour Temperature 98
White Balance 99
2 Point 99
10 Point 99
Gamma 100
Calibrated value 100
Advanced Settings 101
Dynamic Contrast 102
Black Tone 102
Flesh Tone 102
RGB Only Mode 102
Colour Space 102
Motion Lighting 102
Picture Options 103
Colour Tone 104
Digital Clean V 104
MPEG Noise Filter 104
HDMI Black L 105
Film Mode 105
Motion Plus 106
Dynamic Backlight 106
Picture Size 107
Picture Size 107
Position 
Zoom/Position 
Resolution 109
Auto Adjustment 110
PC Screen Adjustment 110
Picture Off 111
Reset Picture 111
OnScreen Display
PIP 112
PIP Settings 112
Display Orientation 113
Onscreen Menu Orientation 113
Source Content Orientation 113
Aspect Ratio 113
Screen Protection 114
3
Table of contents
Auto Protection Time 114
Screen Burn Protection 114
Message Display 117
Source Info 117
No Signal Message 117
MDC Message 117
D Status Message 117
Menu Language 118
Reset OnScreen Display 118

Sound Mode 119
Sound Effect 120
Virtual Surround 120
Dialog Clarity 120
Equaliser 120
HDMI Sound 121
Sound on Video Call 121
Dolby Digital Comp 122
Speaker Settings 122
Sound Output 122
Auto Volume 123
Reset Sound 123
N
Network Status 124
Network Settings 124
N type 124
 
 
(PBC) 129
Wi-Fi Direct 130
Multimedia Device Settings 130
Screen Mirroring 131
Screen Mirroring 131
Server Network Settings 131
Connect to  131
MagicInfo Mode 131
S Access 131
FTP Mode 131
Device Name 132
System
Accessibility 133
Menu Transparency 133
High Contrast 133
Enlarge 133
Setup 134
Initial settings (System) 134
Touch Control 135
Touch Control Lock 135
Admin Menu Lock 135
D to Control 135
Time 136
Clock Set 136
DST 136
Sleep Timer 136
P On Delay 136
Auto Source Switching 137
Auto Source S 137
Primary Source R 137
Primary Source 137
Secondary Source 137
Power Control 138
Auto P On 
PC module  
Max. P S 
S Control 139
P Button 139
N S 139
Eco Solution 140
Energy S 140
Eco Sensor 140
Screen Lamp Schedule 141
No Signal P Off 141
Auto P Off 141
Temperature Control 142
Device Manager 143
4
Table of contents
 Settings 143
Mouse Settings 144
Pointer Settings 145
Play via 146
Change PIN 146
Security 147
Safety Lock 147
Button Lock 147
USB Auto Play Lock 
M Connection Lock 
General 149
Smart Security 149
BD ise 150
Anynet+ (HDMI-CEC) 151
 
HDMI Hot Plug 155
DX® Video On Demand 155
Game Mode 155
Reset System 156
Support
Software Update 157
Update  157
Auto update 157
Contact Samsung 157
Go to Home 157
Reset All 157

music (Media Play)
Read the following before using media play
with a USB device 158
 

 
Features provided in the media content list
page 162
Menu items in the media content list page 163
Available buttons and features during photo
playback 164
Available buttons and features during video
playback 165
Available buttons and features during music
playback 166
Supported Subtitle and Media play file
formats 167
 
Supported image resolutions 167
 
 

Requirements Before Contacting Samsung
Customer Service Centre 170
Testing the Product 170
Checking the Resolution and Frequency 170
 
Q & A 178
Specifications
General 180
Preset Timing Modes 182
5
Table of contents
Appendix
Responsibility for the Pay Service
(Cost to Customers) 184
 

 
 
Optimum Picture Quality and Afterimage
Burn-in Prevention 185
 
 
Licence 187
Terminology 188
6
7
Before Using the Product
Copyright

© 2016 Samsung Electronics



VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.


(a) an engineer is called out at your request and there is no defect in the product




out.
Chapter 01
Safety Precautions
Caution


THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.




Symbols
Warning

Caution



Cleaning




1

2



!
3




product.
4

the exterior of the product.
5

finished.
6

9
Storage




Electricity and Safety


Warning

An electric shock or fire may result.



shock may result.
!

An unsecure connection may cause a fire.
!





Damage to the cord may result in a fire or electric shock.

A fire or electric shock may result.
!


A fire may result.
10
Caution


!


A fire or electric shock may result.
!






!

socket.
An electric shock or fire may result.
Installation
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON
TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT
SOURCES.
A fire may result.
!





An increased internal temperature may cause a fire.
!


An increased internal temperature may cause a fire.
!

Children may suffocate.
11

(insecure shelf, sloped surface, etc.)



the product or cause a fire.
!


A fire or electric shock may result.






surface.

not install the product in a kitchen or near a kitchen counter.
Caution
!









!


SAMSUNG
!
Installing the product in an unusual place (a place exposed to a lot of


continuously for an extended period of time) may seriously affect its
performance.

to install the product at such a place.
12
Operation
Warning

or modify the product yourself.
A fire or electric shock may result.

!


Damage to the cord may result in a fire or electric shock.
!



An electric shock or fire may result.


If the product is dropped or the outer case is damaged, turn off the


Continued use can result in a fire or electric shock.

etc.) on top of the product.


!


A fire or electric shock may result.
!

A fire or electric shock may result.

Product failure, an electric shock or fire may result from a

!
GAS


Sparks can cause an explosion or fire.


Product failure, an electric shock or fire may result from a

13
!

near the product.
An explosion or fire may result.

An increased internal temperature may cause a fire.
100






Product failure, an electric shock or fire may result.





Product failure, an electric shock or fire may result.
Caution
!




-_-
!



shock or electric leakage.
!
Use the product at the recommended resolution and frequency.
Your eyesight may deteriorate.


!
Looking at the screen too close for an extended period of time can
deteriorate your eyesight.

A fire or electric shock may result.
14
!

use.



!
Store small accessories out of the reach of children.
!







high.



location that children or infants cannot reach.

doctor immediately.



liquid.
!




!



recycling.



15

purchased the product if any
components are missing.
The appearance of the components


product. To install a stand, you can
purchase one separately.

connect to another monitor using the

Checking the Components
Components
Quick Setup Guide


Regulatory guide 
FREEZE FRAME
QUICK MENU
POWER ON/OFF
HDMI IN 3
TOUCH OUT
Leclanche type dry cells (x 2, for
the remote control)

Remote Control RS232C(IN) adapter Tray
Preparations
Chapter 02
16
   
Holder-Ring (4 EA)
17
Parts
Control Panel
POWER
POWER
Speaker

Remote sensor


Panel Key
Buttons Description

If you press the 

To exit the OSD menu, press and hold the panel key for at least one second.



control menu is not displayed.
Remote sensor

the product to perform the corresponding function.



from the left and right.




If you press the


Control menu
Return
Buttons Description
Source
Select the connected input source.
Source


the desired input source. Next, press the panel key.
Menu
Display the OSD menu.
Menu
in the control menu. The OSD


left, or right. To change settings, select the desired menu and press the panel
key.
Home
Enter Go to Home mode.
Home
in the control menu.
Power off

Power off
in the control menu. Next,
press the panel key.
Return
Exit the control menu.
19
Reverse Side


POWER
RGB / DVI /
HDMI /
AUDIO IN
DVI IN /
MAGICINFO IN
HDMI IN 1
HDMI IN 2
IR IN
TRAY IN RJ45RGB IN
TOUCH
OUT
FREEZE
FRAME IN
USB
USB
Port Description
RS232C IN
Connects to MDC using an RS232C adapter.
RS232C OUT
IR IN

RGB / DVI / HDMI / AUDIO IN

AUDIO OUT

USB

DVI IN / MAGICINFO IN


(sold separately).
HDMI IN 1 / HDMI IN 2

TRAY IN

RGB IN

TOUCH OUT
Connects the Touch to a PC.
FREEZE FRAME IN

RJ45

20
Tray


FREEZE FRAME
POWER ON/OFF
HDMI IN 3 TOUCH OUT
QUICK MENU
TRAY OUT
FREEZE FRAME
OUT
Buttons & Port Description
FREEZE FRAME
Pause the screen.
QUICK MENU

POWER ON/OFF
Turns the product on or off.


HDMI IN3 
TOUCH OUT Connects the Touch to a PC.
TRAY OUT TRAY IN port on the product.
FREEZE FRAME OUT FREEZE FRAME IN port on the product.
/