Toto CP User manual

Warranty Registration and Inquiry

Installation and Owner’s Manual

Manual de Instalación y del Propietario

Manual de Instalação e do Proprietário

Manuel d’Installation et d’Utilisation

Automatic Soap Dispenser

Distributeur de savon automatique

Dispensador automático de jabón

Doseador automático de sabonete

TES100DA

TES100AA

For product warranty registration, TOTO U.S.A. Inc. recommends online warranty registration. Please visit

our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please

contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road, Morrow, GA 30260

(888) 295-8134 or (678) 466-1300 when calling from outside of U.S.A.

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2

TABLE OF CONTENTS

WARNINGS

THANK YOU FOR CHOOSING TOTO!

BEFORE INSTALLATION

Thank You for Choosing TOTO! ............................................................................ 2

Using the Product

.................................................................................................. 10

Warnings

............................................................................................................... 2

Before Installation

..............................

....................................................................

2

Included Parts

........................................................................................................ 3

Positioning the Dispenser and Tank . ..................................................................... 4

Refilling the Soap .................................................................................................. 11

Replacing the Battery [DC Type] ........................................................................... 12

Installation Procedure ............................................................................................ 5-9

Testing ................................................................................................................... 10

Common Tools Needed

......................................................................................... 3

Periodic Maintenance

............................................................................................ 13

Warranty

................................................................................................................ 15

Troubleshooting

.................................

...................................................................

14

Care and Cleaning ................................................................................................. 12

Rough-In Dimensions

............................................................................................. 16

The mission of TOTO is to provide the world with healthy, hygienic and more

comfortable lifestyles. We design every product with the balance of form and

function as a guiding principle. Congratulations on your choice.

Please read and adhere to the following notes. Failure to do so could result in

personal injury and/or property damage.

No person other than a service engineer should disassemble, repair or

modify this dispenser, unless it is speciﬁcally described in this manual.

Failure to do so may result in electric shock or product malfunction.

Do not use this dispenser in a humid location where condensation may

collect on the surface, especially in a sauna or steam room.

Do not strike or kick the dispenser or controller box, as this may

damage the unit or cause a leak.

Do not use this dispenser if the room temperature drops below freezing.

Make sure the power cord does not come in contact with the hot water

supply line.

Avoid placing any objects within the detection range of the infrared

sensor.

Use only TOTO approved liquid soap.

Read these instructions carefully to ensure proper installation.

TOTO reserves the right to update product design without notice.

Check to make sure you have the parts indicated on the following page.

ENGLISH

Make sure the electrical outlet is in a position where it will not get wet

during use.

Specifications

........................................................................................................ 14

Long Periods of Non-use........................................................................................ 13

3

INCLUDED PARTS

Adjustable Wrench

Spout Assembly Controller

Anchor(3X)

AC Adapter(AC Type)

Self-tapping Screw(3X)

COMMON TOOLS NEEDED

Battery Case (DC Type)

Alkaline Battery(D 1.5V)

(4X)(DC Type)

Self-tapping Screw(3X)

Anchor(3X)

Screwdriver (Phillips)

Mounting Template

ENGLISH

3-5/32”(80.2mm)

1-37/64”

(40.1mm)

4-41/64”(117.8mm)

Mounting Template

0G398X

4

POSITIONING THE DISPENSER AND TANK

Positioning the Dispenser

Hole for installing the dispenser

[1” ~ 1-3/16” (25~30mm) in diameter]

Faucet

Sink

Auto Soap Dispenser

Positioningthe Tank

Controller

9-1/8”(230mm)

minimum

Tank

Cover

3-1/2"(90mm)

1. Make sure to leave at least 4-3/4"

(120mm) of space between

the soap dispenser and the

faucet to prevent accidental

activation.

1. When installing the

controller, make sure

that the tube and cables

can reach the tank.

2. If the tube is too long,

please cut it to suitable length.

3. Make sure there is adequate space

for refilling/replacing soap tank.

2. Leave 3-1/8"(80mm) of space

maximum from the inside edge

of the sink to the spout installation

hole to ensure that any residual

soap drips from the dispenser

spout into the sink bowl.

(1) Space between the dispenser and

the faucet to be 4-3/4”(120mm) minimum

(2) The distance from the soap

dispenser to the edge of the sink

to be 3-1/8”(80mm) maximum

ENGLISH

Tube length: 17-3/4”(450mm)

Sensor cable length: 19-3/4”(500mm)

Power cord length: 59”(1500mm)

Sensor Cable

Tube

6”~12”(150~300mm)

<4”(100mm) <4”(100mm)

Power cord

Wall Surface

Unit: inches

(mm)

<6”(150mm)

5

ENGLISH

INSTALLATION PROCEDURE - Spout

INSTALLATION PROCEDURE - Controller

Remove

Slip washer

Bottom gasket

Nut

Top gasket

Countertop

Nut

Sensor cable

Tube

Bottom gasket

Slip washer

Nut

Bottom gasket

Slip washer

Tube

Sensor cable

1. Remove nut, slip washer and bottom gasket.

1. Select the position of the controller

and layout the mounting template.

2. Mark the location of the mounting

holes.

3. Drill 3 holes.

2. Install the spout on the countertop.

3. Install bottom gasket, slip washer

and nut in that order.

4. Confirm the alignment of spout and

tighten nut.

Make sure the sensor cable and soap

tube can reach the mounting template.

Depth : 1” (25mm)

Important: Mounting template to be level.

3-1/8”

(80mm)

4-5/8”

(118mm)

Mounting template

Size: 7/64" (3mm) without anchor

1/4" (7mm) with anchor

1-9/16”

(40mm)

6

ENGLISH

Controller

Tank

Self-tapping screw

4. Insert self-tapping screws into the upper

two holes until there is a 1/4”(6mm) gap

between head of screw and wall.

5. Remove the tank from controller.

6. Hang the controller on the

two screws.

7. Insert a self-tapping screw through

bottom hole of controller and tighten.

Use anchors if necessary.

1/4”

(6mm)

7

ENGLISH

INSTALLATION PROCEDURE - Tank

Liquid soap

MAX fill line

Tank

Pump Unit

Bottom of pump

8. Connect sensor cables.

1. Remove pump unit from the tank.

2. Slowly pour liquid soap into the tank.

3. Replace the pump by pushing it down firmly

over the tank opening until it snaps in place.

NOTE:

NOTE: Fill the tank up to MAX fill line.

NOTE: Use only TOTO approved liquid soap.

Keep pump unit clean while filling

soap, especially keep bottom of

pump off from floor.

Sensor cable

from controller

Sensor cable

from spout

Tube

8

ENGLISH

[AC Type]

Cover

AC adapter cable

INSTALLATION PROCEDURE - Connection to Power Supply

4. Connect the tube to pump.

(Insert the barb into the tube fully)

5. Mount the tank to the controller.

1. Connect AC adapter cable to controller.

2. Plug the AC adapter into an (appropriate) outlet.

3. Close the cover.

Tube

Tank

Pump

NOTE: Make sure the length of the

tube prevents the bottom of

pump from contacting the

floor when the tank is

removed for refilling.

9

Self-tapping screw

INSTALLATION PROCEDURE - Battery Box

[DC Type]

1.Select position for the battery case.

Make sure the power supply cable is capable

of reaching the controller.

2.Mark the location of the mounting holes.

4.Insert a self-tapping screw into upper hole until

there is a 1/4”(6mm) gap between head of

screw and wall.

Use anchors if necessary.

3.

Drill 2 holes.  Depth : 1”(25mm)

5.Hang the battery case on the screw.

6.Insert a self-tapping screw through bottom hole

of case and tighten.

7.Connect power cord to controller.

ENGLISH

160mm

1/4”

(6mm)

Size : 7/64" (3mm) without anchor

1/4" (7mm) with anchor

Power cord

10

TESTING

USING THE PRODUCT

Place hands under spout.

150±15mm

5-7/8"±5/8"

After installation is complete, confirm

that the dispenser is working properly

using the following method.

1.Place your hands under the spout

and hold them in place until soap

is discharged.

● Proper amount of soap is dispensed

automatically.

Caution: Please do not put liquid soap

on the spout. If the sensor

gets dirty, it could cause malfunction.

Sensor sensing range is

5-7/8"±5/8"(150mm±15mm).

Caution: Please do not obstruct the

spout opening.

The soap might go flying off

in an unexpected direction.

NOTE: Make sure there is no soap

leaking from the tube and connections.

Sensor

window

ENGLISH

11

ENGLISH

Liquid soap

MAX fill line

Tank

Pump unit

REFILLING THE SOAP

1. Open the cover.

2. Remove the tank from the controller.

3. Remove pump unit from the tank.

4. Slowly pour liquid soap into the tank.

6. Mount the tank to the controller.

7. Close the cover.

5. Replace the pump by pushing it down firmly

over the tank opening until it snaps in place.

NOTE: Fill the tank up to MAX fill line.

NOTE: Use only TOTO approved liquid soap.

Tank

Cover

Controller

Tank

Cover

Pump unit

Bottom of Pump

NOTE: Clean container before refilling.

8. Purge the line by holding hands

under spout until soap is discharged.

Dispenser can be actuated up to

ten times consecutively while

holding hands under the spout

immediately after refilling.

The soap dispenser keeps track of soap usage by counting

soap dispenses.

It displays a flashing green LED indicator light to signal low

soap level.

A power interruption (AC type) or changing batteries (DC type)

disrupts the count and could prevent the indicator light from flashing.

To ensure accuracy, always add soap to the MAX line once

power is restored.

12

REPLACING THE BATTERY [DC Type]

Screws

Batteries

CARE AND CLEANING

Sensor window

1.Remove cover of battery case.

2.Install four (4) D size alkaline batteries.

3.Replace battery case cover.

4.Tighten screws.

Battery

case cover

NOTE: Make sure the batteries are

installed in correct orientation

(polarity).

● For Light Cleaning

● When cleaning around the sensor,

please be careful not to scratch

the surface of the sensor window.

Wipe away any debris IURP the

spout or sensor.

Wipe away debris with a damp cloth

containing a suitable amount of a neutral,

dishwashing detergent.

Then wipe clean with a damp cloth.

● For Heavy-Duty Cleaning

● Do not use detergent that might GDPDJH

the surface of WKHspout.

These include:

● Detergents containing acid, chlorine

bleach or alkali.

● Detergents that are coarse granules in

nature, such as polishing powder.

● Solvents such as paint thinner or benzene.

● Abrasive aids such as nylon scrubbers/brushes,

steel wool, etc.

Battery

case

ENGLISH

13

ENGLISH

Tank

PERIODIC MAINTENANCE

● For Tank Cleaning

● Once a month:

● Twice a year:

Wash tank out with water to keep it clean.

1. Check all tube connections for any signs of leakage.

1. Check all fixed connections a nd tighten as needed.

2. Wipe away any dust on AC adapter [AC type only].

● For Nozzle Cleaning

Nozzle

Brush

Clean the nozzle with a soft brush to

remove any dirt from the screen.

Pump Unit

● For Pump Unit Cleaning

If the pump sticks or backflow occurs,

wash pump unit with water while holding

upside down and manually squeeze pump

several times.

LONG-TERM NON-USE

If there will be long periods of time where the dispenser will not be used,

remove all soap from dispenser using the following method.

1. Remove soap from tank and wash tank out with water.

2. Fill the tank with water and set up the dispenser as usual.

3. Flush the line with water by activating dispenser until no soap comes out from

spout. Refill water if necessary.

4. Discard any water left in tank and allow tank to dry.

5. Place the tank back into the controller.

6. Disconnect the power supply until us e resumes.

14

ENGLISH

TROUBLESHOOTING

Problem Operating Solution

No soap comes out

Green LED flashing Fill tank with liquid soap.

Red LED flashing Battery is low Replace batteries.

Green LED solid on

Clean the pump unit.

Soap won’t

stop running

- Sensor window is dirty Clean sensor window.

- There is an obstruction in front of sensor window Remove the obstruction.

Soap comes out

unexpectedlly

Sensor window is dirty Clean sensor window.

Soap will be automatic dispersed after 48 hours of non-usage to

prevent clogging.

-

Amount of dispensed

soap is small

Pump is not working correctly

Clean the pump unit.

SPECIFICATIONS

Power supply

Sensor detection range

5-7/8"±5/8"(150mm±15mm)

Ambient temperature 32~104°F (1~40°C)

Humidity Max. 90% RH

Cause

Soap is low

Pump is sticking

-

Clean sensor window.

- Sensor cable is disconnected Connect cable.

-

Remove the obstruction.

Sensor window is dirty

There is an obstruction in front of sensor window

- Connect cable.

- Tube is disconnected Connect tube.

-

Plug in the AC adapter.

Power supply (AC adapter or battery box) is disconnected

AC adapter is not plugged in

-

Change to TOTO

approved liquid soap.

Soap viscosity is high

Tank capacity

50 oz (1500ml)

Soap volume 0.03-0.04 oz (0.8-1.2ml)

Type

TES100AA

TES100DA

AC

DC

AC 100~240V

4×D 1.5V alkaline batteries

For use with Listed Class 2 power

supply or limited power source

15

ENGLISH

WARRANTY

1. TOTO

®

warrants its electronic ﬂush valves, faucets and soap dispensers (“Product”) to be free from defects in

materials and workmanship during normal use when properly installed and serviced, for a period of three (3) years

from date of purchase. This limited warranty is extended only to the ORIGINAL PURCHASER of the Product and is

not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product.

This warranty applies only to TOTO Product purchased and installed in North, Central and South America.

2. TOTO’s obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at

TOTO’s option, of the Product or parts found to be defective in normal use, provided that such Product was properly

installed, used and serviced in accordance with instructions. TOTO reserves the right to make such inspections as

may be necessary in order to determine the cause of the defect. TOTO will not charge for labor or parts in

connection with warranty repairs or replacements. TOTO is not responsible for the cost of removal, return and/or

reinstallation of the Product.

4. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty registration

upon purchase to create a record of Product ownership at http://www.se is required. TOTO encourages warranty

registration upon and failure to register will not diminish your limited warranty rights.

5. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY

FROM STATE TO STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY.

6. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO

service facility together with proof of purchase (original sales receipt) and a letter stating the problem, or contact

a TOTO distributor or products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road,

Morrow, GA 30260 (888) 295 8134 or (678) 466-1300, if outside the U.S.A. If, because of the size of the Product

or nature of the defect, the Product cannot be returned to TOTO, receipt by TOTO of written notice of the defect

together with proof of purchase (original sales receipt) shall constitute delivery. In such case, TOTO may choose

to repair the Product at the purchaser’s location or pay to transport the Product to a service facility.

THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE

ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL

PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL

OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER

COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT

SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE

PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT

OF MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME

STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR

LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT

APPLY TO YOU.

3. This warranty does not apply to the following items:

a. Damage or loss sustained in a natural calamity such as ﬁre, earthquake, ﬂood, thunder, electrical storm, etc.

b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper

care, cleaning, or maintenance of the Product.

c. Damage or loss resulting from sediments or foreign matter contained in a liquid soap system.

d. Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or

hazardous environment, or improper removal, repair or modification of the Product.

e. Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of

TOTO or which the Product is not speciﬁed to tolerate.

f. Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or

fading over time due to use, cleaning practices or water or atmospheric conditions, including but not limited

to, the use of bleach, alkali, acid cleaners, dry (powder) cleaners or any other abrasive cleaners or the use

of metal or nylon scrubbers.

16

ENGLISH

ROUGH - IN / DIMENSIONS

Floor surface

Wall Surface

Unit: inches(mm)

FRONT VIEW

SIDE VIEW

Floor surface

1-7/16”(36mm)

6”~12”(150~300mm)

12-3/16”(310mm)

5-3/16”(131mm)

4-1/2”

(114mm)

5-3/8”(135mm)

Tube lengh:17-3/4”(450mm)

Sensor cable length:19-3/4”(500mm)

1-3/16”(30mm)

max deck thickness

Power cord length: 59”(1500mm)

Min 1"(25mm)

Max 1-3/16"(30mm)

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Morrow, Georgia 30260

Tel: 888-295-8134 Fax: 800-699-4889

www.totousa.com

0GU3060

Rev C

TOTO

®

U.S.A., Inc. 1155 Southern Road,

Warranty Registration and Inquiry

For product warranty registration, TOTO U.S.A. Inc. recommends online warranty registration. Please visit

our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please

contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road, Morrow, GA 30260

(888) 295-8134 or (678) 466-1300 when calling from outside of U.S.A.

0G389XN

Toto CP User manual

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